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Voordelen: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Nadelen: "the food is disgusting"

Voordelen: "The help desk employees who helped me rebook my flight."
Nadelen: "After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!"

Voordelen: "Flight time shorter than scheduled. Food good. Crew great."
Nadelen: "Somewhat limited recent release movies compared to Emirates."

Voordelen: "Crew will try there best to help you in anyway"
Nadelen: "Missed my connection so lost bags . Took 2 days for them to get to me."

Voordelen: "The crew was very helpful and courteous."
Nadelen: "The flight was delayed and I decreased my time in Singapore"

Voordelen: "The crew Were exceptional ."
Nadelen: "If The seat recline could go down a bit more innpremium economy, that would be perfect"

Nadelen: "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."

Voordelen: "Crew"
Nadelen: "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"

Voordelen: "Prompt and timely service"
Nadelen: "Food can be more tasty"

Voordelen: "Flight time"

Voordelen: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Nadelen: "Economy is still tightly packed with limited leg room considering the distance traveled."

Voordelen: "everything good"
Nadelen: "need new toilet"

Voordelen: "Great service."
Nadelen: "Disinfectant smell."

Nadelen: "The seat's recline button was broken which meant having to sit for 12+ hours upright. Upon hearing that the seat was broken, the airline crew offered my mother a check for 100 SGD (14% of the ticket value) to be used on Singapore airlines (for the discomfort caused for over 50% of the flight time). They changed her seat from Seoul to Singapore. When I wrote to them about it, they came back saying they had offered her a seat change from LA to Singapore, and she had declined, which is absolutely false. When I called that out, they said, maybe they did not offer aisle seats (note that the broken seat was not aisle). So it just shows that they don't want to accept that they messed up. They even told me that despite their best efforts in pre-flight checks, certain defects only surface when the flight is in progress. Will never ever travel on this airline again."

Voordelen: "Spacious economy class seating and great service"

Nadelen: "Delayed 2 hours behind schedule"

Voordelen: "Excellent service and attitude from ALL crew! Roomy premier economy!"

Voordelen: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."

Voordelen: "Service was great especially the food"

Voordelen: "The cabin crew was great."
Nadelen: "1. Flight seats are too congested on flight.. 2. Not too many indian movie choices 3. Some reason, while booking the flight, the KAYAK site had not asked for food choice. And the airline does not carry any extra vegetarian food. This had caused some inconvenience."

Nadelen: "The seats and there is not much leg room"

Voordelen: "Service is the best among the airlines I’ve ever taken"
Nadelen: "Never ever get free upgrade"

Voordelen: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Nadelen: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."

Voordelen: "great service"
Nadelen: "too long"

Voordelen: "friendly staff top Service top Inflight"
Nadelen: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."

Voordelen: "smooth service with refreshments"
Nadelen: "No working seat audio"

Voordelen: "The service and the flight to and from Narita Airport."

Voordelen: "Service is very good."
Nadelen: "Too warm/hot inside the cabin throughout the flight."

Nadelen: "breakfast was terrible"

Voordelen: "All went great"
Nadelen: "I liked all - end to end excellent service"

Voordelen: "Nothing."
Nadelen: "Flight was returned from tarmac and delayed for more than 7 hours. No accommodation was provided, even for people with young kids. 15$ coupon was provided interested, are you serious?"

Voordelen: "Friendly staff."
Nadelen: "Kids' meal didn't have fruits. No cellphone charger."

Voordelen: "The crew is friendly and helpful"
Nadelen: "Equipment rather poor, screen isn't very clear, hard to read subtitles."

Voordelen: "The staff were helpful, once I had complained enough."
Nadelen: "Aircraft was old, tired, and uncomfortable. The seat of my chair was not attached. There were huge comms boxes below every 2nd seat so zero legroom. Screens were so old they were unwatchable and tiny. Air Asia provides a superior service for a fraction of the price."

Voordelen: "Upgraded to biz class, which was fantastic"

Voordelen: "The service in coach was very impressive! The flight attendants could not be more attentive! I can only imagine how it would be in business or first class."

Voordelen: "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
Nadelen: "Segment Delhi to Singapore."

Voordelen: "again, the crew anticipated our needs"

Voordelen: "Everything is suport wonderful"
Nadelen: "Price. it's better"

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "Crew was very attentive and professional"
Nadelen: "Return flight the movies were the same as three weeks earlier."

Voordelen: "Before booking my flight on Singapore airlines, I took the time to read through some reviews and to be honest, the reviews left by previous passengers did not do the airlines any justice. I rarely, if at all, leave any reviews myself but my flights (from SFO - Singapore and vice versa) were AMAZING! I was sitting in economy and the level of attentiveness that we received, I could only imagine how great first class could be. if i could fly Singapore on all my trips overseas I would."

Voordelen: "Always great and efficient service. Comfortable despite the limitations of the plane itself (don't particularly like Airbus planes)."
Nadelen: "Wish the food could have been better and the choice for dessert wider."

Nadelen: "Plane was delayed and no apologies were made. We had to rush to our connecting flight."

Voordelen: "got us there, efficient and effective crew."

Voordelen: "To be able to bring luggage up to 30 kilo's"
Nadelen: "The TRICK of so-called 'auction' to buy an economy plus Seat . One may end up with a middle seat . Felt personally ' cheated' . Will not do this again"

Voordelen: "Service, food and staff were great."
Nadelen: "Aircraft was dated and in desperate need of a refurb"

Voordelen: "Singapore airlines was also great and I very much enjoyed that flight even though it was 10 or more hours. The good was great and same for the entertainment . The whole flight was very pleasant . Also I loved the steamed towels that was something i haven't had on a flight before ."

Voordelen: "For medium range flights SQ uses A330s. Business class is really OK, not great. Each passenger can freely choose any configuration of the seat without inconveniencing others. Food is great, both in presentation and taste, and serve with refined courtesy... I will gladly fly on this aircraft again on my way back."
Nadelen: "The entertainment system has literally hundreds of choices -- many, many movies for all tastes under the sky. But there is one drawback. Each movie starts, not when you are ready, but when the system is ready ; you cannot pause, resume it, no fast-forward..."

Voordelen: "We missed the connection because the Istanbul airport is a silent airport and no announcement were made for boarding."
Nadelen: "Announcement from crew or reach out to people in front of gate would help. Also, the staff at Istanbu airport is so rude and have no respect for customers."

Nadelen: "We were not allowed to board our connecting flight and are stranded currently at the Istanbul airport and had to book our next flight with indigo as the staff closed the boarding ahead of time even though we were on time. Lot of shouting and crying by other passengers happening for the same reason."

Voordelen: "Food and entertainment was great."
Nadelen: "N/A"

Voordelen: "food is amazing"
Nadelen: "seat is outdated, but new seat for biz is coming very soon"

Nadelen: "Better seat."

Voordelen: "Entertainment the most. Movie selection was fairly good for a 3 or so hours flight"
Nadelen: "The food. Same selection as my flight from the US to Istanbul. Please change menus once in a while. One of the Male flight attendants was not too friendly."

Voordelen: "Sam."
Nadelen: "Same.."

Voordelen: "NOTHING!"
Nadelen: "Too exhausted from the long flight. But really wanted to say - Never flying them again after my itinerary is completed. They have just lost any revenue they would ever have gained from me in the future."

Nadelen: "Entertainment device was broken, and there was no crew passing by (without food or drinks) to ask him/her about it."

Voordelen: "Turkish got us on board although our incoming flight was delayed."
Nadelen: "Food of poor quality and possibly unhygienic as I developed tummy problems."

Nadelen: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."

Voordelen: "The planets and stars we're aligned to provide an optimal trip. Price was a huge determinant for me...$800 RT Houston to Delhi just can't be beat. And, their arrival time into Delhi is so early (5: 20 am) that customs and immigration is a breeze."
Nadelen: "All good."

Voordelen: "Food, comfort, wifi, entertainment."
Nadelen: "The flight left an hour late. But the crew never explained why the delay."

Voordelen: "The food and the entertainment was excellent!"
Nadelen: "There was no boarding announcement. I was given a boarding zone for no reason; boarding was a free for all. Our flight was delayed by almost an hour. We sat on the plane, by the gate, while the crew called the Istanbul Flight Control to figure out when our plane could arrive. This flight had been scheduled for weeks; I would think they could plan the arrival time to be the ACTUAL arrival time."

Voordelen: "Excellent food"
Nadelen: "Boarding was a bit chaotic"

Nadelen: "Turkish Air lot my suitcase. I will never travel with them again"

Nadelen: "Nothing"

Voordelen: "The food was better than on the flight from LA. But wine was bad to say the least. Rest same as in the Flight from LA."
Nadelen: "The same as above and misguided by crew with regards to connecting flight. We had a bad time catching this connection. Even after disembarking the crew outside sent us on a wild goose chase. Airline representatives should be informed and helpful, which was not the case. Insufficient helping of food. Poor quality of wine and Vodka."

Nadelen: "boarding was messy at IST"

Nadelen: "Delhi International Airport: Unhelpful representatives at both: Baggage Claim and at Operations center."

Voordelen: "The service and the cleanse up to the tope"

Voordelen: "Polite crew, comfortable enough"
Nadelen: "Pack a meal and don’t rely on the airport at Istanbul for a grab and go meal beyond prepacked sandwiches. No options for lactose-free meals beyond the potato chips at the bar. In-flight food was awful- we had the no lactose meals."

Voordelen: "The check in process was good. The agent was very helpful and pleasant. The food was actually just as good as the Delta flight from Minneapolis to Amsterdam."
Nadelen: "Older equipment. A little bit tight. But not too bad."

Voordelen: "The route"
Nadelen: "No one gave me water even if I asked, nobody came to me to ask my problem"

Voordelen: "Turkish airlines have always been perfect for me. This was yet another fulfilling experience with the services, the food and other stuff being extremely satisfying."

Voordelen: "the flight was comfortable and the crew as very warm"
Nadelen: "since i had a connecting flight and in changing timezones i as served breakfast in both flights in a duration of 12 hours. the food was also not according to my taste buds."

Voordelen: "Quick check in. Nice staff."

Voordelen: "I hated it"
Nadelen: "I am a non veg guy and during serving the foood they said ...they don't have Non veg meal ..I have to eat Veg only ..what the hell is this .. For water also ..I had to ask 3 times then they gave me when I request fourth time...it was terribly bad experience and I hated this trip."

Voordelen: "Information was given on time regarding schedule. The flight itself was good, and in flight crew were attentive and provided you with enough attention"
Nadelen: "food could be a bit better. Scrambled eggs were too undercooked and the kofte was very dry."

Voordelen: "Food is bad.no other word is fitted. All the rest is good."

Voordelen: "good entertainment system good legroom new airplane"
Nadelen: "lowered the food standards compared to previous flights flight was late"

Voordelen: "Just entertainment system and crew makes your life easier on aircraft."
Nadelen: "Long boarding time from Amsterdam to Istanbul. No explanation of delay and THY wants you to wait miserably on gate. On Schipol airport there is screens everywhere and they do not bother to update the status of boarding. Instead, they behave like everything is normal you are the person making the problem."

Voordelen: "Friendly crew. Good food."

Voordelen: "service always good"
Nadelen: "on the last flight didn't even have a personal monitor"

Voordelen: "The Turkish airline staff was great and very helpful"
Nadelen: "Itinerary on the way to Amsterdam was not correct and made me miss my first connection No option to pick vegetarian food ."

Nadelen: "to hot, very hot!!! ו suffered too much"

Voordelen: "Muy buena aerolínea. Todo estuvo bien. 100% recomendada."

Voordelen: "food + entertainment"

Voordelen: "Very comfortable. The best flight i ever had."
Nadelen: "There was a problem with conecting the headphones. The chicken dish wasnt good."

Voordelen: "The food and entertainment were great. The crew was good but..."
Nadelen: "...I could not feel the air conditioning at all where I was sitting in the back of the plane. I was literally sweating the entire flight. When I asked the flight attendants about it they muttered that they would take care of it and then never did. It was a very uncomfortable flight."

Voordelen: "All perfect this time. Food was so tasty as always:) crew is very kind."
Nadelen: "Always delay flight"

Nadelen: "NA"

Voordelen: "I love the comfort and hospitality offered by the Turkish"

Voordelen: "The service was excellent The Pullman Hotel was an excellent choice for dissatisfied customers. The staff was friendly and understanding."
Nadelen: "Only an hour between connection so the connection was missed.Also the airline only gave a food vouchers for one restaurant. That restaurant has poor choices of items to select from ,food quality was substandard ,the choices of the items was to limited, and the people in the restaurant was rude."

Voordelen: "Professional yet very friendly staff"

Voordelen: "I won't fly this airline e"
Nadelen: "Everything was substandard"

Voordelen: "great food, great wine, great service"
Nadelen: "Most of the movies are missing english subtitles. That makes them almost impossible to watch for whom English is not their native language"

Voordelen: "On-board chef was excellent. Movie selection was excellent. Crew was very friendly and prompt."
Nadelen: "Economy class was very tight. Hard to rest."

Nadelen: "The tv did`nt work, both mine and my hosband. The seats were small and crowded."

Voordelen: "The flight from Amsterdam to Istanbul was amazing and one of the best one I have ever had. Although I was too late to ask for vegan food, for this particular flight our of 4 flights (2 from Amsterdam to Tel-Aviv and 2 back), I had a vegan option, which was excellent."
Nadelen: "The ear phones. They are poorly designed. and although they are given for free, I think it would be better to order the next stock from a different provider."

Voordelen: "It was good"

Nadelen: "They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either"

Voordelen: "Quick boarding and departure. Good selection of films."
Nadelen: "Customer service. Leg room."

Voordelen: "Passengers are not polite."

Voordelen: "all procedures at both airports took 15 minutes"

Nadelen: "The plane was an oven for 30 minutes, while we waited for the engine to be turned on, wrost flight experience ever"

Nadelen: "They closed the gate early so I couldn't take the airplane. They forced me to buy new ticket. I had to stay on the transit area for 24 hours."

Voordelen: "I did survive"
Nadelen: "Buggage was lost"

Voordelen: "Good seat space"
Nadelen: "Looooong check-in period, limited English at check-in, Vladivostok airport is surprisingly crummy for such an important city, fishy sandwich once on board. Sorry to say, but Russia is a second-world country. Lots of travel inefficiencies and limitations."

Voordelen: "Crew was awesome."
Nadelen: "The transfer at Moscow airport is too slow. A huge jumbo jet of over 200 passengers gets re-checked only by two teams of security check assistants. Elderly and families are eager to pass the check-point as quickly as possible. And those guys in the airport are just not seeing the problem."

Nadelen: "The departure was slightly delayed. But the on-board experience was great."

Nadelen: "Everything"

Voordelen: "Crew"
Nadelen: "Passengers"

Nadelen: "No mention to which terminal in Moscow"

Voordelen: "We arrived safely"
Nadelen: "Airplane was two hours late. The food was not good. Not friendly crew."

Voordelen: "Seats were comfortable. Food was OK but not great."
Nadelen: "I was the second person who boarded the plane in the business class. The flight attendant distributed ipads and headsets. She completely ignored me. When I asked her for one she said that they had only 15 of them and 16 people were in the business class. They do not have oe for me. I said why did you not give me one before she said I was sleeping which was a flat lie. Simply terrible and stupid service. Moreover, that flight attendant looked like a bar hostess than a professional person. Her English was very ppor. I talked to the bursar. She kept apologizing but it did not help. I am multi million miler and Diamond member with Delta, I never had an experience like this, AEROFLOT really needs to train their people better. Very bad experience."

Nadelen: "There’s not enough room for boarding all of the passengers. No sitting only couple seats. All people boarding that flight in Moscow were standing crowded in corridor!"

Voordelen: "Good service at check-in"
Nadelen: "One missed luggage"

Voordelen: "The cre kindness and the way they take care the passengers"
Nadelen: "Almost all"

Voordelen: "Everything was ok"

Nadelen: "Food could've been a lot better. I ordered Asian vegetarian and I was amused at how much better some of the competitors are in terms of taste and variety"

Nadelen: "Old/poor entertainment system. The crew was rude pre-departure, and were not very clear/didn’t speak English very well. The food was ok, but very bad on the Moscow- Hanoi portion"

Voordelen: "same"
Nadelen: "same"

Voordelen: "All the board crew were very friendly and attentive"
Nadelen: "The main dishes were not good at all, bland, did not eat it. Salad was bland, with ice."

Voordelen: "In general a fine flight"

Nadelen: "Boarding was halfhazardly handled."

Nadelen: "Flight was late, sits are not comfortable and food of fine."

Nadelen: "Having 400 people bused out to the tarmac and up 20 plus stairs with carry ons etc is absolutely absurd!"

Voordelen: "Attendants were professional and polite. Pilots handled takeoff and landing smoothly. Flight was smooth and uneventful."
Nadelen: "All airlines are squeezing as many people as they can in a confined space. Getting into and out of an economy seat is torture."

Voordelen: "Very frienfly, flexible and attentive flight attendants. Comfortable sits."
Nadelen: "Food could be better"

Voordelen: "They served snacks even on a short flight. Everyone was very nice and spoke good English."

Voordelen: "Crew, plain, everything was perfect. Will definiyly fly again with Aeroflot."

Voordelen: "Food and drinks were completely free (red and white wine was the only alcoholic beverage unfortunately). They had a surprisingly good selection of movies (new and old), which update frequently. Gets the job done perfectly well and at a fraction of the cost. Will fly again."
Nadelen: "Seat size/spacing was tight; rather uncomfortable if you're 6 ft 2 in or taller. I imagine this is always true for economy class on any 12+ hour flight. English on intercom for in-flight announcements was passable to poor at times, but attendants were extremely nice."

Nadelen: "Food quality."

Voordelen: "Movies Not as tight as other airlines"
Nadelen: "Need more games like trivia Food was very bad crew did not come to pick up trash"

Voordelen: "some of the food"
Nadelen: "Worst flying experience. Very over obese guy and his wife (at least 6'3" and 400 ibs) were seated next to me. I never had that ever happen to me and during the flight from LA to Moscow, the guy's body for 12 hrs was all over me and sweaty. Most disgusting. It was an invasion of my private space and taking the right to my seat because his body was on my seat. No human being should suffer through that experience I ordered special meal and it was all plain and vegitarian even though I am not vegiterian"

Voordelen: "Plane was clean, seats were comfortable, provided two meals, lots of beverages, movie choices"
Nadelen: "Unable to communicate with staff prior to boarding due to language barriers, VERY unorganized boarding"

Nadelen: "i've seen better"

Nadelen: "The entertainment system was not working at all"

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "The food, the comfort, the movie selection."
Nadelen: "Nothing."

Voordelen: "crews were nice. whole flight was smooth"
Nadelen: "I arrived my gate at Moscow earlier and tried to as a couple of ladies who were checking early flight than mine. Theye were very rude. One tried to avoid me. The other lady almost screaming at me saying "wait' . I was not sure even whether she said that "wait" or somethingelse in English. Sometimes all of them were gigling. Call out the last bording call not using a microphone. It looked unprofessional. All of them left before my actual flight but wanted to report this. I was very upset that I couldn't get answers about whether I was in the right place and wanted to know that the bording process."

Nadelen: "Attidude of attendance. Broken facility. Not understandable announcement."

Nadelen: "Vagetarian meal was bad"

Voordelen: "On-time. Quick, comfortable flight. Service personnel efficient and pleasant. Passage through customs quick and efficient."

Voordelen: "They scheduled me another flight instead of the one I missed and gave me a meal coupon"
Nadelen: "e second flight from Moscow to Seoul was more than 3h late, they kept changing the gates for the flights, never notified about the changes- we read it in the screens. This first delay meant that I was 8h late for my next flight. Luckily, Seoul airport is nice, otherwise, I would have been insanely tired by then. They also didn't have vegetarian food for me although I ordered it, when I notified the, about the mistake the waiters tried to find something but it was bad. My return flight is with Aeroflot but I won't fly with them again."

Voordelen: "I had a very comfortable seat from Moscow to NYC, with room for legs and no one next to me. Connection was short (in a good way). Suitcase delivered for me."
Nadelen: "The flight from Moscow to NYC was OK but food was medium. TV series were no so good. Old stuff or uninteresting stuff."

Nadelen: "Mainly food"

Nadelen: "More training in English would make communication better."

Voordelen: "Good price"
Nadelen: "Bad food"

"Business class crew was extremely helpful and pleasant. Breakfast likewise - tasty, healthy and substantial. All in all, the flight itself was great, so kudos to Finnair. What a contrast, then, to the pitiable Terminal 8 at JFK, where it was almost impossible to even find a seat (no exaggeration!) before security."

"Very small plane, not much legroom. No organisation to boarding and no in-flight snacks provided as standard apart from water/juice."

Voordelen: "Great crew, on time, could get a good nights sleep"

Nadelen: "The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear."

Voordelen: "Wel veel keuze in films etc.. eten redelijk. Vriendelijk personeel."
Nadelen: "De ruimte van de toch grote airbus 350-900 vond ik tegenvallen. Niet veel groter dan een europese vlucht."

Voordelen: "Comfortable"

Nadelen: "Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv"

Voordelen: "It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly"
Nadelen: "Only the other trip by air with Finair"

Nadelen: "More scandinavian flair needed"

Voordelen: "The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing"

Voordelen: "I will recommend to my friends and families."

Voordelen: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Nadelen: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."

Voordelen: "Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit Never again. Afraid that on a way back the plane will be late again"

Voordelen: "Flight was good with no turbulence. Crew was professional and courteous."
Nadelen: "Problems with monitor, went down a couple of times. Would like a better movie selection. Food used to be better. Even the dessert was not what I used to get before. Felt like the legroom got tighter too."

Voordelen: "Clean very good seats Nice aircraft very good crew Very clean"

Voordelen: "Everything was on time"
Nadelen: "I couldn’t change my seat"

Voordelen: "Had the head rests that help gold you head when you try to sleep and they didnt speak on the overhead audio so that was awesome"
Nadelen: "Just long flight in general."

Voordelen: "The staff were exceptional , good food."
Nadelen: "Not really business class seats."

Voordelen: "Super quiet and comfortable flight, dedicated service, punctuality."
Nadelen: "I liked it all."

Voordelen: "The meal that they served was great."
Nadelen: "The leg room for someone that is 6ft 4in is not the best."

Nadelen: "Missed my connecting flight from Helsinki to Miami because the flight from New Delhi, India was delayed by more than 4 hours."

Voordelen: "Business class consisted of the same cramped seating as economy. No entertainment at all for the 6+ hour flight. Horrible food."

Voordelen: "Lounge is nice, if busy. Finnair staff offered me a better seat at check in. Seats flatten out and have many features. Tons of convenient items all marimekko - nice pillows, blankets and slippers. Helpful and attentive staff, always check on you but also give you plenty of time to snooze. Nice skin products and omg, clean bathroom. Easy to relax."
Nadelen: "The Asian vegetarian meal is rice and chickpeas! Was not too bad but also my breakfast was more chickpeas and grilled zucchini. I never requested a "vegetarian breakfast" - feel bad wasting food like this. I sent the veg salad back opted for fruit salad croissant."

Voordelen: "Food on this flight was delicious."
Nadelen: "WiFi didn't work."

Voordelen: "Plenty of leg room, and I got an empty seat next to me! Food was served on time (an hour into the flight, and about two hours from the destination). The options were decent particularly the caserole in terms of portions. Plenty of overheard compartment space, even with a nearly full flight."
Nadelen: "The arm rest between seats doesn't raise to the full upright position, only one-half way. The TV needed to be reset by the purser due to it being stuck on kiddie mode. If you're a snacker, bring food."

Voordelen: "Great service, good legroom, huge screens for entertainment, and nice Marimekko designed blankets and other items. Overall a very nice experience"

Voordelen: "No food or entertainment"

Voordelen: "The stewardess was really sweet and funny! She was very accomodating even though there was high stress because the flight was late."
Nadelen: "The flight was 30 minutes late, which made it really hard on a few passengers, myself not included, who had transfers."

Nadelen: "We had to sit on the runway for a very long time after landing and I missed my connecting flight. It also took a very long time to get a hotel assignment because I was stuck in Chicago overnight. The finnair air agents at ohare were not very understanding or helpful. I was sent from their line to American Airlines and then back again. They were slow. We waited in the line for a long time for someone to come and help us. overall they were not very apologetic regarding the fact that I was stuck there overnight. It took soooo long to get to the hotel. I arrived there well after midnight. Overall it was a very unpleasant experience. I DO NOT UNDERSTAND WHY FLIGHTS ARE BOOKED SO CLOSE TOGETHER. NO LAYOVER TIME IN BETWEEN MEANS MISSED CONNECTIONS! THIS HAPPENED BOTH WAYS ON MY TRIP. VERY ANNOYING"

Voordelen: "Check-in process very efficient. Boarding uneventful. Flight attendants are engaged and present as humans (does it have to do with being well rested?). Blueberry drink was a nice "ethnic" touch."
Nadelen: "Check-in counters opened only 2 hours before departure. These days most European airlines counters are open 6-24 hours in advance. Was not really an issue for this small aircraft and lines moving fast once opened."

Nadelen: "Wifi spotty"

Voordelen: "Excellent service!"
Nadelen: "The boarding control in JFK, Terminal 8 is extremely slow. It had taken about 2 hours to get in. Arrgh!"

Voordelen: "Great service and great food."
Nadelen: "The long hours"

Voordelen: "Very nice crew, Economy Premium seats had enough legroom, not a bad choice of movies on the flight"
Nadelen: "Worst food I ever had on a plane (frequent traveler), I would be afraid to feed it to my dog, let alone eat it myself. Barely ate anything, spent most of my flight very hungry. Refused to eat breakfast at all, it was that bad! Please do something about it, it is outrageous to give people garbage like that."

Voordelen: "Excellent"

Voordelen: "I LOVED my stewardist. This man was so incredibly kind to me and the service he gave me had me questioning if it's usually appropriate to tip them. I wish I knew this mans name so I could rave about him but I unfortunately didn't catch it."
Nadelen: "Let me start out by saying this was my first transcontinental, longer than 2hour flight...I am extremely upset that I paid the extra money to choose my seat and when booking I chose that I wanted a window seat, well I ended up smack in the middle of the plane with a person on each side of me so I wasn't even able to sleep the entire 7 hour 9p-9am flight. Also when I attempted to check in 24hours prior in order to make sure I got a seat id be happy with it said that it wasn't available for my flight so I couldn't check in and I couldn't chose a seat but regardless I still should've gotten the seat I wanted bc of my preferences at booking. Don't pay the extra to ensure your seat it's a total rip off"

Voordelen: "Made up some of lost time from delayed departure"
Nadelen: "Seats cramped"

Voordelen: "I had an empty seat beside me on both legs of my flight. This always makes flying more enjoyable. They fed us two meals both directions. There were pillows and blankets for everyone on your seat when you arrived."

Voordelen: "Service was very good"

Voordelen: "Loved the flight attendance!! They were friendly, witty and flexible."
Nadelen: "Nothing"

Voordelen: "The fact that I got home in one piece I really like."
Nadelen: "Planes are old, small tv screens in aisles, older seats and headrests. I had requested Gluten Free meals and on the way to Amsterdam they did okay (besides the snacks). On the way back they didn't even offer me the second meal GF, I had to ask another flight attendant who went looking for it and found one.. so it was there, they just hadn't bothered to look for it. I also never understand why you wouldn't start boarding with the last rows? Is that just me? The aisles are always so crowded when the last rows walk in and there's always a line."

Voordelen: "crew were great!"
Nadelen: "movies offered were poor. a dinosaur (great for kids), and a movie about love (horrible for all). food was yuck."

Voordelen: "Good service, on time, friendly and helpful flight attendants."

Voordelen: "Flight was 2 hours late taking off. Completely ruined plans we had made for our first day in London"

Voordelen: "The flight attendants actually seemed to enjoy their jobs, they all were very nice and smiled not like other airlines where the attendants are very stiff and anything you ask for seemed to annoy them. Drinks sizes more generous than most airlines."
Nadelen: "a long flight from lax to lhr needs more snacks and refreshments"

Voordelen: "Very relaxing, enjoyable flight. Entertainment was great with many different options to choose from (music, tv, movie, games). The plane was not full and I had the entire row to myself, making the flight that much more comfortable. Awesome crew that was attentive and friendly. Probably one of the best flights I've ever been on. Thanks!"

Voordelen: "planned time of departure Fare potential for getting 5 seats so I could get a good nights sleep"
Nadelen: "Plane left 3 1/2 hours late due to a mysterious mechanical problem that caused them to taxi it away from the gate more than once. Relatively little communication from American whose flight it was. Scheduled departure 10 PM. Actual departure 1:30 AM I reserved a center aisle seat in a row that was completely empty a day or two before departure, hoping to get the whole row. Didn't work out. Just before we closed the doors a couple arrived at the row and took up three of the seats. Darn it. But I still got a good nights sleep. Wish there was an option to check N/A on several of the options above. I didn't speak to a crew member. I didn't eat or drink anything. I never turned on the entertainment system."

Voordelen: "The plane was not full"
Nadelen: "I wish it truly were Finnair instead of American: The seat, the legroom, the fact that you have to pay 20% more to have the same rotten seat 12 rows further up front, the food that's barely fit for human consumption, the presence of 20 year old cathode screens that can't be watched but do prevent the cabin being dark, etc."

Voordelen: "old planes tight seat no entertainment late boarding"

Voordelen: "The flight was fantastic. It wasn't a full flight so I was moved to an exit row for more leg space. All the crew was very nice except for one lady. They distributed water often which was nice. You get options for dinner and breakfast."
Nadelen: "My problems began after landing. I booked a flight from LAX to Amsterdam, with a layover at Heathrow. When I originally checked in, they didn't send my things all the way through to my final destination. I had to exit the airport at Heathrow to retrieve my bag and go back through security, while trying to make my connecting flight."

"Poor communication from boarding staff, airport staff not a clue. Communication on board was un decipherable and airline lost baggage."

Voordelen: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Nadelen: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"

Voordelen: "The crew is nice"
Nadelen: "No respect of distancing the seats ; all the seats were occupied. No wifi"

Voordelen: "Good aircraft, good service, on time, eventless"
Nadelen: "There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better."

Voordelen: "Punctual"
Nadelen: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Nadelen: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Nadelen: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Nadelen: "Flight was delayed"

Nadelen: "New variety of food"

Voordelen: "Crew was great. Seats were comfortable."
Nadelen: "The airline lost both of my luggage suitcases."

Nadelen: "Geen wifi voor 9 uur"

Voordelen: "Friendly crew"

Nadelen: "Excelente aerolínea"

Voordelen: "Amazing crews!"
Nadelen: "N/A"

Voordelen: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Nadelen: "See above. Overall, very nice experience."

Voordelen: "Everything was great"
Nadelen: "N/A"

Voordelen: "Crew was amazing. Service and food was good."
Nadelen: "Random TSA check was not needed at the end when boarding."

Voordelen: "Left on time. No turbulence."

Voordelen: "The cue lines per zone are a brilliant idea!"
Nadelen: "An explanation to passengers as to why there was a backup between the gate and the plane."

Voordelen: "The crew was pleasant and boarding efficient I lucked out with first class"

Nadelen: "Lost my luggage."

Nadelen: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."

Nadelen: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"

Nadelen: "Food"

Nadelen: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"

Voordelen: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Nadelen: "Check in process was easy. The flight attendants are all very helpful and kind."

Voordelen: "The Air France service was ok. Got me to my destination on time and alive."
Nadelen: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Voordelen: "Nothing"
Nadelen: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."

Voordelen: "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Nadelen: "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."

Voordelen: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."

Voordelen: "Very good male crew member. Pilot genuinely apologetic for the delay."
Nadelen: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Voordelen: "Ok"
Nadelen: "Nothing"

Voordelen: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
Nadelen: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"

Voordelen: "Faster"
Nadelen: "Waited a while before take off."

Nadelen: "Vlucht door vertraging van uit lax gemist op een paar minuten"

Voordelen: "The friendliness and courtesy of the staff."
Nadelen: "One piece of my luggage was left behind in Paris."

Nadelen: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."

Voordelen: "La entrada"
Nadelen: "El resto de cosas"

Voordelen: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."

Voordelen: "The crew, the service, the food and beverages"
Nadelen: "The 3 hours delay"

Voordelen: "Staff was nice"
Nadelen: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."

Nadelen: "There should be more layover time as I almost missed my flight and My luggage was delayed!!"

Voordelen: "The inflight service"
Nadelen: "The 3 hours delay"

Voordelen: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"

Voordelen: "Punctueel"
Nadelen: "Geen ontbijt of iets dergelijks, dit ondanks vroege vlucht."

Voordelen: "Normale vluchtte t"
Nadelen: "Te last vetrokken"

Voordelen: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Nadelen: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."

Voordelen: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Voordelen: "Standard stuff"

Nadelen: "Food and coffee were cold. Service on AF is getting worse."