Voordelen: "Everything was great!"
Nadelen: "Some announcements were only made in Korean. Would have been nice to have it in English for international flight."
Voordelen: "Korean Air is the best. Hands down."
Nadelen: "Movie selection was poor."
Voordelen: "Comport seating"
Nadelen: "Food quality needs to be improve"
Voordelen: "Yes, crews were excellent"
Nadelen: "Boarding of passengers should be clear"
Voordelen: "Preference given for those requiring extra help boarding"
Nadelen: "Very narrow seats with very very limited leg room. I’m only 5’4” tall and had no leg room. My sister is 5’11” and had leg cramps from the 4.5 hour flight because of the lack of leg room. Probably time to replace this plane."
Voordelen: "Same as the first flight. Korean flight attendants were very courteous and helpful. Foods ok. We couldn’t afford first or prestige class so we have to trade in our comfort in economy."
Nadelen: "Flight wasn’t as long but if you add up the lay over time, it end up being long."
Voordelen: "Great leg room even for tall person. Food is good and there's enough choices."
Voordelen: "Nice bathhroom size"
Nadelen: "I dont like the 2x seating in business, seats are not up to what they should be, i was glad it was a short flight"
Voordelen: "Accomodating the cew"
Nadelen: "Boarding Gate at JFK Airport literally has no seats for the passengers! You have to wait in other gates. They should do something about it."
Nadelen: "I would have given a 5 Stars for comfort if the cabin temperature is at least cooler not dry. Please please look into it."
Voordelen: "I love Korean Air. Can't say enough good things about this airline. I fly Korean Air whenever I can."
Nadelen: "Simple meal but a short flight."
Nadelen: "Everything was going well until our bags didn’t show up at our final destination. Big no-no. Just ruined the otherwise pleasant experience"
Voordelen: "Very organized"
Nadelen: "Wish the cabin crew speak more universal language, English, and the snack between meals more regularly without having to ask."
Voordelen: "Again the crew was pleasant."
Nadelen: "The 747-400 flight had some metal box mounted on the floor under the seat in front of me. I have a bad left hip and was in pain the whole flight because all I could do is keep my left leg in one position. If these boxes are necessary then get those seats more space so it will not be a problem. Put new Monitor screens into the seats."
Nadelen: "Just the more than one hour departure delay. Reason given was that they were still waiting for passengers on a connect connecting flight. Then what was unusual was a manual head count of passengers which was out of the ordinary in this high tech world of modern air transportation"
Voordelen: "Airline provided rooms and a good breakfast before our rescheduled flight. Had personal service by KAL personnel in re-routing our luggage. KAL personnel always told us the truth about our situation."
Nadelen: "Flight was cancelled and rescheduled through Taipei with another airline 12 hours later."
Voordelen: "The service and especially the flight stewart, he has to be the best one EVER!!!"
Nadelen: "I was too distracted by the professionalism, friendliness and care of the fight stewart to see anything bad."
Voordelen: "flight delay for more than an houe"
Voordelen: "The service is great. The food good. The seats are standard sleeper seats, so also good."
Nadelen: "the wine selection was not so good. They could do much better with the wine. It’s not the cost it’s the selection. For the same price range they could have better tasting wine."
Voordelen: "Friendly staff, good food, comfortable length seats. Deplanijng and boarding was fast."
Voordelen: "acomodations was awesome!!!"
Nadelen: "temperature was not consitent"
Voordelen: "Quick service especially picking up the completed meals Very helpful with transit"
Nadelen: "All good"
Voordelen: "Food, service"
Voordelen: "The staff was friendly and helpful"
Nadelen: "There wasnt anything that i didnt like"
Voordelen: "The food was wonderful."
Voordelen: "Everything.they all assist you and helped u out to look and store your hand carry-on."
Voordelen: "The crew was nice and organized, polite, professionals, the airplan was clean. flight was on time too."
Nadelen: "The food did not include varieties, may be is good for korean people but not good for others, the dishes were plastics and foils which are not good for human consumption after being heated. I missed my flight from seoul to saigon because there was two flights with similar time, one with korea and the other with vietnam air, both with similar time but both are with different concourses , then , the ticket did not indicate the gate number , then the airport information operator directed me to the wrong gate resulting in missing my flight to saigon and being subject to penalties which all are not my mistakes. Please fix your system"
Voordelen: "The service was good"
Nadelen: "Sitting down 5 hrs it was very painful to be sitting that long. My seat eould heat up and it was uncomfortable also. I couldn't sleep during the flight."
Voordelen: "Food was excellent. Flight attendants are very courteous and helpful too. Plane was very spacious, I love flying with Korean air."
Voordelen: "Except for crying babies, all is well. Commendable"
Nadelen: "Same food every year after year"
Voordelen: "Customer service - flight attendants were friendly & quite accommodating for all customers. Plane was quite clean, complimentary toothbrushes in the bathroom was a pleasant surprise. Food is hit or miss, but typically better than competitors. The personal TV has a number of new releases and is easy to use."
Nadelen: "It was a bit warm on the entire flight and as many other customers have mentioned, the seats were a tad uncomfortable; albeit nothing out of the normal for economy class."
Voordelen: "I like Korean Air because they have really good to excellent service. The entertainment options are really good, and they are very accommodating of special requests and special needs. They are very strict about safety things. Even on a short 3 hour evening flight they provide a pillow and blanket for your comfort."
Nadelen: "On this flight, the beef dinner option was bad. Terrible strips of beef, and unidentifiable mushrooms."
Voordelen: "Bibimbap not available. Crew checked in our carry-on despite having space above our seats (Carry-on was not checked in during Chicago to Seoul trip). Unresponsive entertainment system. If this was only a ICN - MNL flight this is overpriced since it feels like a budget airline."
Voordelen: "Spacious for economy."
Nadelen: "Felt like we could have had an extra meal/more snacks & drinks. Only 2 meals for a 13-14 hour flight."
Voordelen: "By far the best airline i have ever travelled on"
Nadelen: "The service, quality of airport and new aircraft"
Voordelen: "First of all, you should not be charging a cancelation fee for unforeseen circumstance such as health problems. Second of all, I have not received a response yet from the emails I have been sending. It is extremely hard to call your hotline for foreigners."
Nadelen: "Refund policy"
Voordelen: "I really liked the prices of the tickets for this trip, I saved money over the regular price plane tickets; since I had 2 long layovers in Seoul at Inchoen Airport. I love this airport, it is clean, modern and offers so much amenities for FREE. The best for my second time LONG Lay over. My firtst time was at an airport in Alaska which I completely forgot since it was nearly 30 years ago. The flying experience was totally good from flying from BKK as it was also a good airport. I also liked the services, the crews were courteous and helpful."
Nadelen: "Flights were full and of course I had a seat in seat 32E next to a man who was ofviously either sick or had a bad allergy, he sneezed and sneezed 1/2 of the whole flight when he was awake and slept most of the time so it was difficult for me to get in and out to the rest room. Luckily the people in seats 32F & 32G were kind enough to let me in and out (I got out mostly while the lady in seat 32F was getting out of her seat.) Mostly the other experiences were good overall."
Voordelen: "It may be my imagination, but I feel like the seats on this Korean Air Flight lean back more and have more leg room that flights I've been on in the past. Also the crew was so kind, even when dealing with tired, grumpy passengers."
Voordelen: "I liked the ample legroom. I liked the food. I liked that the crew periodically offered refreshments. I liked the spacious overhead storage. I liked how far the seats reclined. It doesn't go back as far as first class seats do but better than the economy seats of other airlines/planes. I liked the clean restrooms. I liked the entertainment selection. I especially liked that you can view the external cameras."
Voordelen: "Flight was full but still comfortable."
Voordelen: "Foods was over expected. We thought to get only snacks and drink coz it was an hour flight. But they served fish meal."
Nadelen: "Small room for resting our legs. So tight for foreigners. No entertaining on flight."
Nadelen: "We are delayed for 2 hours"
Voordelen: "Great food selection;just the right amount."
Nadelen: "Improve sound system;selection of movies & music selections"
Voordelen: "same as above"
Nadelen: "long wait for our baggage to be released to the conveyors after we had arrived"
Voordelen: "My special meal request was honored and was quite tasty! The plane was comfortable--seats to lavatory!"
Voordelen: "same as above"
Nadelen: "same as above"
Nadelen: "More storage space in business"
Voordelen: "Smooth boarding"
Nadelen: "If they could serve a light snack would be good"
Nadelen: "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"
Voordelen: "Very comfortable; excellent service"
Voordelen: "The crew service is good. Not great, but still above average from other flagship carriers."
Nadelen: "The seat (B787-10) is so cramp!!!"
Voordelen: "Amazing services and foods"
Nadelen: "The business class seat was great"
Nadelen: "Nothing comment."
Voordelen: "Food, Entertainment."
Nadelen: "Harder than usually landing"
Voordelen: "Crew were really lovely and friendly. A bit of spacee on the plane which always helps"
Nadelen: "Nothing Better than average flight"
Voordelen: "Comfort n clean"
Voordelen: "Great crew But... Many wild children, loud babies. I was in seat with extra leg room so I had no space for my purse & carry on and had to store in overhead bin. After take off, I retrieved my purse & carry on to get my glasses and purse. The flight attendant gave my bin space away to someone..."
Nadelen: "See above... Who didn't upgrade their seat. My items had to go into bin 3 rows back. Very inconvenient & very difficult to retrieve after landing. I will never pay the additional fee for extra leg room again."
Voordelen: "Cabin crew were great"
Nadelen: "Depends which plane you get some i found the seats were wider and sitting up the front. Overall a good experience as it was my first time traveling with them."
Voordelen: "I like all"
Voordelen: "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
Nadelen: "A little more leg room."
Voordelen: "The cabin crew was pretty good. This was the only saving grace in otherwise very poor experience"
Nadelen: "The flight was delayed by 2 hours and they changed the gate from one end of the terminal (A15) to the other (C1). The waiting area was cramped. This being the home of Singapore Airlines, the way managed this entire thing was pathetic. Boarding announcements were also confusing."
Nadelen: "The hot food was dry and lost my appetite"
Nadelen: "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."
Voordelen: "Food was pretty good. Loved the Weiss ice cream bars"
Nadelen: "Most uncomfortable seat ever. Wouldn't recline. TVs small and poor quality. Sound patchy. Not a pleasant flight. Must have been an old plane."
Voordelen: "Five Star Singapore Service on board the aircraft."
Voordelen: "With Singapore Airlines the service is always good I actually paid extra to fly them after three weeks in India"
Nadelen: "Older plane with a fair amount of broken down details Plugs don’t all work, magazine pocket had rips, etc.... could be that they allocate resources to different markets"
Voordelen: "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."
Voordelen: "Crew was very friendly and responsive to my needs. They met it with a smile."
Voordelen: "It’s worth it to pay a bit more for the extra legroom seats."
Nadelen: "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."
Nadelen: "Delayed 2 hours behind schedule"
Voordelen: "Movie selection was great. Food was decent. Comfort was expected"
Nadelen: "Our seat neighbors were annoying, but nothing the staff can do about that!"
Nadelen: "Hostesses not so pleasant"
Voordelen: "Singapore was fine and helpful with a crazy problem JustFly created then didn’t fix."
Nadelen: "JustFly billed the wrong price, then to fix that,created a new ticket with my name misspelled and failed to cancel the original ticket. We later upgrade seats via Singapore then discovered the duplicate booking and misspelling. To fix that JustFly cancelled the booking with the seat upgrade. Singapore restored our upgrade at the airport but only on one direction so we had to go through it all again."
Voordelen: "Again very friendly and efficient service ."
Voordelen: "Efficient courteous and attractive crew. Good food drink selection and great entertainment system."
Nadelen: "Unfortunately the plane was an older 777-200 with smaller TV screens but otherwise fine."
Voordelen: "Boarding was good"
Nadelen: "Old plane, bad food selection and they run out of omelette in the morning - only seafood as option. Not rude crew but wouldn't call them friendly or welcoming."
Voordelen: "Awesome comfort, infotainment, service and food. Was amazed at the value for an economy flight - much better than BA & United in every way."
Voordelen: "Some of the Korean food was tasty The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Nadelen: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Voordelen: "The food is good. The service is excellent, always smiling and attentive."
Nadelen: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."
Nadelen: "Need to be able to upgrade with Krisflyer Miles"
Voordelen: "Both ways I had a whole row to myself, great attendants, in flight screens and charging stations at your seat, frequent meals"
Nadelen: "Clean bathroom trash more often"
Voordelen: "Polite crew took good care of my needs"
Nadelen: "Food was really bad could do better . Movies were not as current but a good collection."
Nadelen: "cramped uncomfortable seats freezing cold"
Voordelen: "Crew is remarkable"
Voordelen: "New plane"
Nadelen: "Food served 40 min after special meals"
Voordelen: "The SIA crew is the most gentle and careful I have ever encountered."
Nadelen: "The food is below average. The quantity is OK but the choices/taste in not matching the best airlines."
Voordelen: "As usual, plane is in good shape and crew are well trained. Nothing wrong with all the basics, but Singapore Air has definitely lost its lustre."
Nadelen: "For heaven's sake, please don't announce a boarding procedure and then not follow it. If you want to have a free-for-all rugby scrum to get on the plane, so be it. But don't announce boarding by rows/groups and then not make even a lame attempt to adhere to it."
Voordelen: "Crew was very attentive and professional"
Nadelen: "Return flight the movies were the same as three weeks earlier."
Voordelen: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"
Voordelen: "To be able to bring luggage up to 30 kilo's"
Nadelen: "The TRICK of so-called 'auction' to buy an economy plus Seat . One may end up with a middle seat . Felt personally ' cheated' . Will not do this again"
Voordelen: "Arrival in Canberra was excellent."
Nadelen: "Horrendously uncomfortable business-class seat for a redeye flight."
Voordelen: "Service, food and staff were great."
Nadelen: "Aircraft was dated and in desperate need of a refurb"
Voordelen: "On time departure and take off. Smooth landing."
Nadelen: "I did not fly out that night due to the covid testing needed. We bought the ticket November 11 it did not say we needed to get tested before flying When we went to check in there was a long line because a lot of people that was flying out did not know also about getting tested before flying Eva employees said that this protocol started December 1st if that’s the case why didn’t they email travelers that bought tickets before December 1st And let them know that covid19 test needed. Also at check in we were inline for 2 hours just to let us know we couldn’t fly out they should have a Monitor saying “ ATTENTION PASSENGERS IF YOU DON’T HAVE COVID-19 TEST RESULTS IN HAND YOU CANNOT A BOARD.” So that people didn’t half to stay in line for so long."
Voordelen: "The crew was nice, the food was good. We did miss our first flight, so we were automatically rebooked on a new flight."
Nadelen: "We missed our first flight because of our connection."
Voordelen: "Crew was very friendly and plane was on time. Food was good and also had various snacks in between meals. One of the things I liked most was that they had nitenacks in the restroom."
Voordelen: "Because of a long flight, Eva should provide more food in between"
Voordelen: "The experience overall was great. Comfortable seats, good entertainment, and flight attendants who were professional."
Nadelen: "The food was not great."
Voordelen: "The quality of the ground handling is very good and the attitude is friendly! Handling things quickly"
Nadelen: "Children's meals can be changed a little more, then the amount is a little less!"
Voordelen: "There was so much good food."
Nadelen: "It was lovely to have a meal but there was no beverage service. Not even water. It may have been because of the strike."
Voordelen: "The food, service, & video entertainment were both very good!!!"
Nadelen: "Lay down seats for sleeping!! ))"
Voordelen: "Reusable utensils and great food. Love Eva air!"
Voordelen: "Good movie selection"
Nadelen: "Seats could be more comfortable. There's no reason for a 16 hour flight to have rows of three or more seats with barely any room to move or stretch out."
Voordelen: "Great service"
Nadelen: "Not much I did not like"
Voordelen: "The 1st class treatment by the flight attendants. And the excellent meals served."
Voordelen: "The crew were nice & the flight was on time."
Nadelen: "Food was ok but I was in the Economy class. I do agree with a review that no water was served during a long flight. Drinks were served only after a meal."
Voordelen: "The service, the special vegetarian meal, the cute 'Hello Kitty' themed amenities."
Nadelen: "The inflight entertainment. There could have been more variety, classic movies, etc."
Voordelen: "Crew was very kind"
Nadelen: "Food was not the greatest"
Voordelen: "Great fried fish for pre-ordered meal. Comfortable crew service for whole flight."
Voordelen: "The crew for the trip back to US was not as good as the crew for the trip to Taipei."
Voordelen: "Very helpful and very friendly. I never saw it happen in United or any American Airlines."
Voordelen: "Food served were delicious. Great customer service."
Voordelen: "Nothing to like about."
Nadelen: "They need to pass more water..very dehydrated. Other airlines is Cathay Pacific and Korean air are always passing water..not 3 ounce cups.. ridiculous."
Voordelen: "Crew and service were great."
Nadelen: "Food to asian. Entertainment limited and to asian."
Voordelen: "Service and boarding were very nice and smooth. Food and entertainment were excellent."
Voordelen: "Overall I was flying from SFO to Bali. So my first flight was about 14 hours. This whole trip all together was about 24 hours, and considering the length it was great. I was expecting to get restless and annoyed while on the plane, but it was easy to love around. The seats were comfortable, and the food was good. The airline staff was very nice and accomadating. So, because of there actions, I will most likely fly with them again."
Nadelen: "It was just long but it’s understandable because of the distance"
Voordelen: "Best airline I have been on for several years and I have over 500K miles on AA."
Voordelen: "Enough food and flight attendants are very courteous. Offer water and snacks periodically. Washrooms are kept clean. Entertainment has a couple of new movies, but otherwise lots of repeats."
Nadelen: "For the overnight flight, they crank the AC up, like way up, which is good and helps you sleep IF you have a good blanket. The blanket provided is kind of short (unless you're short) so bring your own. I brought my own microfiber which fits in my back pack and I can pull it out. It covers a lot more area and so I was super comfortable."
Voordelen: "Everything is wobderful"
Nadelen: "Flight attendant made my glass of water and starter fall down. She gave me a dessert extra (!) as a replacement and promised to come and clean it up and to bring a new cover. She never came. Eventually, I asked another attendant who put me in another chair and cleaned up. During the flight, NO water was distributed at all. Normally, this is done every 1-2 hours."
Voordelen: "I took EVA flight 55 from Chicago O'Hare to Taipei Taoyuan airport. Everything went smoothly, from the check-in where the check-in and baggage staff informed me that one of my check-in bags was a little over weight and gave me a chance to repack the bag so I did not need to pay. Security lines for the red-eye flight time were not long, and once I arrived at the gate, EVA's boarding crew moved passengers along quickly. Flight attendants were very professional and courteous. Landing and baggage claim went well. No complaints at all! I would recommend this flight to anyone wanting direct service from Chicago to Taipei."
Voordelen: "Plus points: Boarding slightly late but OK once it got going. They seemed to have a reasonable drinks selection on board. Cute safety videos."
Nadelen: "Once boarded some people move around and "re-allocate" their seat. Some recline seats during the meal service and staff are reluctant to tell them off depending on their age. Food unimaginative. A321 narrow-body - only one movie on main screen (inaudible but with Chinese-only subtitles) and no seat-back TV on a 3-hour flight. Overall not so good but another flight I took, widebody (A330) service, has seat-back TV and so is more tolerable."
Voordelen: "Staffs are all very polite and well mannered"
Voordelen: "The crew were friendly"
Nadelen: "The smell from the bathroom."
Nadelen: "Hard to find a movie to watch, found only one and watched flight progress for the rest as it was more interesting."
Voordelen: "I don't have kids, other people do. The attendants give each child a play package to keep them busy and bring out their food early to keep them from making a fuss. There's more than enough to keep adults busy; movies, games, shows, food"
Voordelen: "Seats are comfortable and the crew was friendly."
Nadelen: "No meal choice."
Voordelen: "Great Service by the Crew! Very very cordial and accommodating. Seats are 3-3-3, and very comfortable. Food tastes great."
Nadelen: "The IFE didn't have much variety, got bored after the first leg of the journey."
Voordelen: "Liked the service and inflight movie and such"
Voordelen: "Great flight and polite crew. The aircraft was clean and comfortable."
Nadelen: "We ordered the vegetarian meal. And the quality of the meal was terrible. There was a hair in my food as well. I fell sick during the 2nd leg of the flight after eating this food."
Voordelen: "Entertainment was great, very attentive crew, good washroom, arrived on time."
Nadelen: "Food wasn't great."
Voordelen: "This was my first time flying Eva. Overall a positive experience. Crew and staff were professional and polite."
Nadelen: "I was a little frustrated when standing in line to check in in Taipei. Only one active agent, a very long line and about six Eva employees chatting in the administrative area."
Voordelen: "No issues with boarding Departed and landed on time Nice blankets"
Nadelen: "Food was not good TV/movie options seemed limited Hot tea was very bitter"
Voordelen: "Great food. New airplane with better humidity to keep your skin from getting too dry."
Voordelen: "Good 3 hour flight"
Voordelen: "Large selection of free movies"
Nadelen: "Kids should be provided with kids meals and served ahead of other passengers if possible. More choices of food would be better."
Voordelen: "The service staff really go out of their way to help."
Nadelen: "The food is alright. Equivalent to a TV dinner"
Voordelen: "The cre was really nice and very attentive."
Nadelen: "The flight left the gate an hour late without giving us any explanation, I missed my connecting flight. The airline did offer a hotel to stay in, but no other apology or explanation was given to about 15 of us who missed a connecting flight."
Voordelen: "The crew was really sweet and making sure passengers were comfortable."
Voordelen: "The crew was friendly"
Nadelen: "Bathrooms could have some lotion for dry skin"
Voordelen: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Nadelen: "Seats were a little close, especially for a long flight, with meals. Tight fit to be maneuvering, literally rubbing elbows."
Voordelen: "All okey except earphones issue .. doesn’t works to be connected"
Voordelen: "One of the best airlines in the world. Nothing to add here!"
Voordelen: "One of the best airlines in the world. Nothing to add here!"
Voordelen: "One of the best airlines in the world. Nothing to add here!"
Voordelen: "One of the best airlines in the world. Nothing to add here!"
Voordelen: "The crew was good. Good movie selection."
Nadelen: "The food. The vegetarian meals were both noodles. And the meals were not very healthy. Too high calorie. I couldn’t figure out how to customize my meals On the Qatar app"
Voordelen: "Crew etc excellent"
Nadelen: "In flight WiFi expensive and not reliable"
Voordelen: "The flight attendants were outstanding. Anticipated requests, were readily available and attentive without hovering over you. QSuite was superb. Food was excellent."
Nadelen: "Nothing. Everything was fantastic."
Nadelen: "Be aware! "When customers purchase tickets they are paying for transportation for the specific class designated on their ticket and not for specific seat assignments. Seat assignments can never guarantee." This is what they emailed me when they did that to me on my pre-selected & confirmed seats!!"
Voordelen: "The crews are awesome"
Voordelen: "Staff were fantastic."
Nadelen: "Better movies please."
Voordelen: "Food was quite good along with service"
Nadelen: "No entertainment or tv monitors - 6 hours of no movies!!!"
Voordelen: "Friendly service with smile."
Nadelen: "Weight restrictions for carry on. I had a computer backpack along with a carry on bag which I have always taken with me on other airlines but it was not so here without paying extra charge for it."
Voordelen: "Modern plane and great crew."
Voordelen: "The crew were very friendly and helpful."
Nadelen: "It seems the major airlines use older aircraft when the destination of the flight is a third world country(or Africa). The seats aren't as comfortable and the entertainment system (screens) are not as good as a Qatar and Europe bound flights."
Voordelen: "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Nadelen: "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Voordelen: "Good movie selection, very friendly crew"
Voordelen: "I loved the service. All of the attendants were really nice and helpful."
Nadelen: "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."
Voordelen: "The food and service was wonderful! Easy smooth flight, made 9 hours fly by!"
Nadelen: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"
Nadelen: "I was put on another flight eight hours later even though I had already checked in. I actually traveled with Cathay Pacific."
Voordelen: "quick eficient"
Nadelen: "long flight"
Voordelen: "Service and food"
Nadelen: "Preboarding area had no bathrooms. Boarding process was erratic with conflicting calls for zones. Discomfort with people bumping you as they walked down the aisle..toilets unkempt. Exit row USB port misaligned with seating area, so my USB cable bent and broke."
Voordelen: "Best service ever from the crew. Flight on time."
Voordelen: "I am taking Qatar on all international travels when possible."
Nadelen: "both flights had 2 hours delay... also lugages cames with next flight."
Voordelen: "My husband and I recently traveled from New York to Bali Indonesia for our honeymoon. We were upgraded to Business for all four of our flight segments. The flight attendants were incredibly friendly and courteous and were actually surprised when we only ordered one drink and one meal at a time! The food was phenomenal, especially for an aircraft meal, and no matter what I was in the mood for, they had it."
Nadelen: "Boarding in New York was not organized. Those traveling with small children or needing assistance were not boarded first, nor were Business and Economy boarding from separate jetways."
Voordelen: "The staff was very accommodating and were able to provide me a seat with more leg room last minute."
Nadelen: "The food"
Nadelen: "I will never fly this airline again! Terrible customer service. Would not offer us complimentary airport hotel stay for a 19 hour layover. Wanted us to switch and pay to an earlier flight. Never again."
Nadelen: "I planned a wonderful vacation for my birthday only to face a horrible experience. Not only was the flight uncomfortable, but my television did not work. There was a huge box underneath the seat in front of me which prevented me from stretching my legs outward. The television was on but the screen itself wasn't operating. I reached for the remote located in the armrest only to find the entire piece missing. Only the base was there. I asked the flight attendents three times if I can move to an empty seat and they said "give me a moment". The moment never came. I really expected more from this airline."
Voordelen: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Nadelen: "The Oryx system lackedmin recent movies ....that's the only complaint"
Voordelen: "The flight was on time and boarding was fast"
Voordelen: "'Low cal meal for you?' Sorry embarrassing. Nothing low cal really bread butter potato corn thing ... kinda gross, just ate rice which is not low cal. Still waiting for my luggage ... driver will now have waited over an hour... sorry ..."
Voordelen: "Crew were wonderful, spacious legroom."
Nadelen: "Boarding was crazy."
Voordelen: "Flight was great, best over seas flight I've ever had!"
Nadelen: "My only complaint was that we had a 10 hour layover in Qatar....and it was when the city was closed down. So there was nothing for my new husband and I to do. I wish that the airline would have given us more direction and help. Or have us a room for the night"
Voordelen: "The crew was excellent in their mannerisms, efficiency, service and never ending smiles."
Nadelen: "The flight was not overly crowded and many of the passengers were seated with three people per set of seats while others were seated individually and able to spread out with much more comfort. I felt that when the flight crew saw this they could have made everyone much more comfortable by switching people to two people per row thus giving them more room especially on such a long flight."
Voordelen: "they have a good movie selection"
Nadelen: "it took awhile for us to get our bags in denpasar."
Voordelen: "Considering how long it was, not much could have been better. It wasn't too crowded, so the seat next to me was free, which made getting some sleep easier."
Voordelen: "Lots of space as the flight quite quiet. Very friendly staff."
Nadelen: "I try to find kayak number to tell you that I couldn’t fly because I didn’t have COVID-19 test But I couldn’t find the The phone number that’s why I’m still in Amsterdam"
Voordelen: "Good entertainment options"
Nadelen: "More beverage services"
Voordelen: "Excellent crew. Got on just in time. Last one on the flight but they were very understanding. Loved the airbus A380."
Nadelen: "It was great but food could have been better. Process to get onto the flight at DXB was much longer and complicated than it needed to be. Huge airport and big distance between connecting flights."
Nadelen: "Crew didn’t manage noisy passengers at business cabin"
Nadelen: "Food worse quality than before. No snacks as well"
Voordelen: "Crew, food, drinks, and seats were fantastic"
Voordelen: "Seat was fixed for such a long flight it is hazardous to the spine ."
Nadelen: "Allow the seat to slightly recline like any other airline"
Nadelen: "Handling and boarding at Schiphol was pathetic"
Nadelen: "Too long of a wait for "parking" after landing"
Voordelen: "I had 4 sectors except the first one 3 of them was with unfriendly cabin crew not smiling at all not responding the calls."
Voordelen: "Great service!"
Voordelen: "Outstanding and very helpful service"
Voordelen: "Jumbo jet plane was fantastic."
Nadelen: "None for now"
Voordelen: "Good flight on A380. Food and entertainment were great."
Nadelen: "We had to disembark into buses because all gates were being used."
Voordelen: "Traveling alone with a 1 year old the crew was fantastic. They gave me better seats with empty seats next to me. Helped entertain little one regularly on their own accord. Very friendly and helpful. Made a long exhausting more than trip doable"
Nadelen: "I didn’t like the airport in Dubai. Cleaners locked all the disabled toilets. I walked to 3 of them. Very difficult to use normal toilet and having to leave your baby & carry on outside when traveling alone!"
Voordelen: "Business class setup Bar Staff"
Nadelen: "Being seated 5 rows and a bulk head away from my wife. Configuration of Two class A380 business class is at the back of the plane with all that increased movement and you have to wait for economy to exit before you can get off. Your diluting the benefits guys for economy profits."
Voordelen: "Same as above"
Nadelen: "Same as above"
Voordelen: "Love the A380 - the sheer size of it allowed for more personal space. Consequently, it was a much more comfortable flight."
Nadelen: "internet stelt niks voor"
Voordelen: "Didn’t get this flight as we were so delayed."
Voordelen: "Good space and entertainment. Crew was excellent. Really enjoyed it."
Nadelen: "Food. It’s plane food wasn’t impressed."
Voordelen: "Staff were quite attentive. All requested were promptly fulfilled"
Nadelen: "Service took a long time once on the flight. We left Sydney at 7pm and didn't receive any food or drinks for at least an hour and a half."
Voordelen: "A380! Overall is good. I liked a bag of accessories including eye mask and socks."
Nadelen: "In flight food in Arabic style, my brother didn't like much of that styled food. But I'm OK with it. They provided light meal ( "pide" lamb/veggie filled bread or choice of fruit). The veggie pide was a bit weird. But overall, the food was not so bad."
Voordelen: "After our trip from Cape Town to Dubai with Emirates which was not that great we where pleasantly surprised when we where bumped up to business class from Dubai to Bangkok. We did not expect this. Although we did not take advantage of all the extras business class has to offer we had a great nights sleep and the breakfast was superb. The cabin crew was excellent all the time. Thank you Emirates."
Voordelen: "The big tv on the seat backs."
Nadelen: "The seats were too close to each other."
Voordelen: "Professional and friendly staff"
Voordelen: "all entertrainment onboard is excellent ."
Nadelen: "the flight is good,,but unfortunately the staff is not accomodating that much,,need some basic training on what kind of food you are serving to passenger.."
Voordelen: "Attentive crew (Busines cabin was near empty). Highlights the deficit caused by large occupancy A380 Business cabin. A380 business cabin has been economy classed to within an inch of its life, too few crew and those that are on duty disorganised and stressed. 777 crew ratio was 3 crew to 1 pax :)"
Nadelen: "Engine noise. Boarding in Dubai was a farce as called to gate even though aircraft was severely delayed inbound. Surly lounge staff didn’t help. Business Class gate desk ‘closed’ even though staffed as person was busy on the phone. Weird 2 - 3 - 2 layout means window and centre seats have to clamber over reclined neighbours. Seat width better than A380 and also less tomb like when reclined to nearly flat bed."
Voordelen: "Personeel is vriendelijk"
Nadelen: "Er was een vertraging van bij 1,5 uur, maar er is niet over gecommuniceerd."
Voordelen: "more space"
Voordelen: "Assistance at Bangkok was excellent with no problems wheelchair all the way from flight to taxi. The assistance staff were employed by the airport and not Emerates which seemed to make a difference."
Nadelen: "On the whole everything was acceptable."
Voordelen: "Streamlined flight compared to Boston to Dubai flight. Still very pleasant staff"
Nadelen: "Seats not as comfortable as possible in coach"
Voordelen: "Very relaxed, good food and beverages. Loved the bar/lounge area. Staff very friendly and helpful. Will definitely fly Emirates again."
Voordelen: "Service van het personeel is prima. Vriendelijk en attent."
Nadelen: "We moesten ons erg haasten vanwege vertraging van de eerste vlucht. Door ern beladingsfout had de vlucht ook nog erns bijna 3 uren vertraging. En dan blijkt ook nog eens dat onze koffers niet meegenomen zijn."
Voordelen: "Service prima. Eten voldoende. Entertainment ook voldoende keus."
Nadelen: "We vertrokken met vertraging. We konden maar net op tijd het boarden van de volgende vlucht halen."
Voordelen: "Great flight."
Voordelen: "I liked the in flight entertainment, food, and decent leg room in comparison to other airlines. Also, a plus they have a good beverage selection."
Nadelen: "Not much I didn't like"
Voordelen: "Affordable price"
Nadelen: "Unfavourable flight schedule- Midnight arrival.. tired."
Voordelen: "Low fat meal was great! (the salmon one)"
Nadelen: "They broke my checked in luggage!!!"
Nadelen: "I and my friend booked together but we had to sit separate. All round trip. What the hell? The plane wasnt even full."
Voordelen: "Lovely online and phone customer service reps. Comfy flight with good entertainment (tv)."
Nadelen: "My baggage (x3) was delayed 3 days, which was frustrating to say the least. I received no apology email or flight discount/refund/coupon, etc."
Voordelen: "Everything was Great !!"
Nadelen: "late take off and even on arrival took 20 minute halted near runway as there was no space for disembark ."
Voordelen: "The crew had such outstanding service!! Looking forward to fly Emirates again."
Voordelen: "The plane was very comfortable and I had plenty of space for not only myself, but my carry on luggage. I only brought carry ons so I wasn't sure if I would be able to place my bags above where I sat and if there would be enough space. There was."
Nadelen: "The boarding process was a bit confusing. It all seemed to happen really quickly. Suddenly it felt like everyone was allowed on the plane which confused me. But in hindsight, I think this was for the best because the boarding process was pretty speedy which impressed me."
Voordelen: "the entertainment was great and I love it."
Nadelen: "Too cold!!!! When asked for a blanket, crew members gave excuses to why blankets are not available; however, other passengers had multiple blankets. Due to the unorganization of the crew, I had to keep paging for attendent only to be forgotten again. Boarding was not controlled. Passengers gathered around boarding attendant which made getting through zones frustrating. For the amount of money paid, I was hoping for a much better flight."
Voordelen: "Comfortable seats not packed"
Voordelen: "Food was good for all nations (although red wine was fair quality, over all was superb). Hundreds of movie channels classic and new ones (but some had no English subtitles)."