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Voordelen: "Qatar's consistency has always appealed to me. Being in travel and tourism myself, I appreciate climb to maintain global standards with the kind of diversity your operations rely on. One cannot achieve this without clarity in vision, mission and action. Covid has challenged us all beyond words but kudos to you in still being resilient to the test."
Nadelen: "Initial confusion at boarding with paperwork and onward passage through Athens,GREECE. Once again the airport teams reached out to my colleagues and I ahead of time and managed to resolve to satisfaction."

Voordelen: "The crew was super attentive. The seats were really confortable. I loved that the seat would completely flatten to make a « bed », wonderfully for sleeping!"
Nadelen: "The check in and boarding in Kathmandu was really not good. I requested wheelchair assistance when I booked, and was never offered a wheelchair nor any assistance for that matter ..."

Nadelen: "Cleaning of bathrooms"

Voordelen: "Wifi !!!!"
Nadelen: "Bigger seats"

Voordelen: "Nothing"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "The purser and the business class cabin attendants were amazing. Great choice of meals. Fantastic experience"
Nadelen: "Nothing."

Voordelen: "Nothing"
Nadelen: "All the food was terrible breakfast lunch and dinner I was sick from eating chicken I started vomiting as soon as I was on my way home , please serve better food , food tastes like factory junk , please offer cold drink and cold water or least ask if you would like ice, all the cups for the beverages was small, seating was very uncomfortable not enough room especially if you sitting next to a large person they kept elbow me and taking up my seating , I was so miserable on a 16 hours flight on Qatar to LAX , very bad experience , please do better, also staff was not friendly"

Voordelen: "Regular A330 was substituted for a 787 dreamliner."

Nadelen: "All was well, thanks"

Voordelen: "Plane design was nice"
Nadelen: "Selecting food online was misleading; felt we had to select something then. We learned later that it was just special diets that required online selection."

Nadelen: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"

Voordelen: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Nadelen: "No complaints so far so good"

Voordelen: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Nadelen: "No complaints great flight"

Voordelen: "Modern plane and great crew."

Voordelen: "Older plane Older entertainment system"
Nadelen: "Older plane Older entertainment system"

Voordelen: "Food crew and entertainment were all good thanks"
Nadelen: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"

Voordelen: "Just that the food is quite small but the variety is OK."

Voordelen: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."

Nadelen: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."

Voordelen: "They do not provide hotel service even in a 11 hour layover saying the ticket is pomotional. If that is the case, why they sell tickets on promotion? Cheap mentality"

Voordelen: "Crew was courteous, plane was clean."
Nadelen: "Food quality was mediocre. Very limited legroom."

Voordelen: "The flight attendants are always friendly and helpful"

Nadelen: "Ground crew attitude at checkin,boarding. Only drink choices 2 juice boxes with sad snack. Entertainment screen malfunctioned, poor sound quality cf prior leg. Long rescreening process on connection FROM USA flight. Long wait to deplane to stairs/shuttle bus. Long wait for luggage."

Nadelen: "Na"

Voordelen: "I havn't flown a lot of international flights, but Qatar Airways is now my favorite"

Voordelen: "Not much except the on board crew are nice."
Nadelen: "The first flight from KTM the TV didn't work and I didn't fit into the seat. The most uncomfortable seat in a long time. The second flight from Doh to JFK was not good. I was put through 3 security checks when I already went through security in KTM. On the 3rd check my Dutyfree whiskey was taken from me because they would not let me take it in my carry on. They said I could take it if I checked my carry on bag (one backpack). My carry on has everything I need for a 16 hour flight. Plus, I had my very expensive camera gear in there too so I could not do this. This was unfair and Qatar needs to step up and return my Dutyfree whiskey and reimburse for the flight without TV. I will never suggest Qatar to anyone."

Voordelen: "Thank you to wonderful hard working Crew."
Nadelen: "I am a lacto ovo vegitarian. The meal was just vegitarian. I would have like to have an ice cream or a piece of cake."

Voordelen: "Not much really."
Nadelen: "The air craft was old, I was sitting on the exit row and the screen was loose and the window on the exit row was leaking. The food was bad and the service was poor. The flight attendant kept on forcing things on me rather than asking me what I wanted."

Nadelen: "I did not like the fact that on now 3 flights I have lost miles, as on every flight I have tried to sign on as a member or frequent flyer and on all flights, there were no entry forms. This is also after my attempt to complete one on line, which I have had no response to."

Voordelen: "Polite staff keen to help"

Nadelen: "Flight was advertised on kayak as having wifi and electrical outlets for devices and did not have either."

Voordelen: "Timely response on the phone."
Nadelen: "Timely response on the phone."

Nadelen: "horrible customer service at Doha Airport"

Voordelen: "Same"
Nadelen: "I understand it's the industry standard, but seats are too narrow with shared armrests."

Voordelen: "Good legroom with respect to others airlines.. the plane is clean.. multiple bathroom so no long waits Dinner was tasty.. however the breakfast was not."
Nadelen: "Cheap headphones will not isolate sound from airplane engine for such an expensive entertainment"

Voordelen: "The crew was excellent in their mannerisms, efficiency, service and never ending smiles."
Nadelen: "The flight was not overly crowded and many of the passengers were seated with three people per set of seats while others were seated individually and able to spread out with much more comfort. I felt that when the flight crew saw this they could have made everyone much more comfortable by switching people to two people per row thus giving them more room especially on such a long flight."

Voordelen: "Crew had amazing customer service with a badly serviced plane"
Nadelen: "Was on flight QR 743 Doha to Boston. The pilot landed as if it was an afterthought In good weather, it sounded as if the pilot used the computer to land. The crew worked with great pains within a difficult situation. The flight was delayed by an hour, full flight had dirty lavatories without water from the get go! One of the middle lavatories could not lock! This plane should have been better serviced by ground crew before it departed Doha! Infotainment system is confusing, keep it simple and add more up to date movies. Even then, I will still fly QR over all else."

Voordelen: "Another B787. Had empty seats next to me."
Nadelen: "No menus handed out by the crew and little explanation of what the meal was beyond beef and rice or chicken and potato. For some reason they only serve a snack instead of a second meal on this flight."

Voordelen: "On time, clean and joyful"
Nadelen: "N/A"

Voordelen: "Excellent in every way. Clearly a top tier airlines. I will choose Qatar Airlines at every opportunity."
Nadelen: "Nothing"

Voordelen: "Qatar Airlines - overall was excellent, having flown many times over the Atlantic and Pacific"

Voordelen: "Newer aircraft, good crew"
Nadelen: "Food was average. Poor movie selection"

Voordelen: "Always heard middle eastern airlines where greats and Qatar didn't disappoint. The staff was amazing and the seats were comfortable and spacey considering it was economy. If I could do it again I would definitely fly with them again."
Nadelen: "Nothing really. Only thing would be you had to be pretty specific with the staff not be woken up because they ensured you were fed and hidrates (not necessarily a bad thing)"

Voordelen: "Nothing"
Nadelen: "The first flight of my journey was delayed which made me late for my next two connecting flights. I arrived on vacation a day late. Paid for a hotel and activities that I never used. My bag arrived 5 days late. I had to buy clothes on a daily basis which ate up more time and fun money. The airline gave me nothing except empty promises and dismissive apologies."

Voordelen: "Food, crew, in flight services and entertainment were amazing. Definitely recommend this airline for trans-atlantic flights."
Nadelen: "I flew on the Boeing Dreamliner which is pretty loud. I recommend noise cancelling headphones or earplugs."

Voordelen: "Crew was super 5 stars, airplane 0 stars, narrow and ugly, change planes , who gave any star to that Airline don't belief ."
Nadelen: "Bigger seats for 10 hour flights"

Voordelen: "food is amazing"
Nadelen: "seat is outdated, but new seat for biz is coming very soon"

Voordelen: "Entertainment the most. Movie selection was fairly good for a 3 or so hours flight"
Nadelen: "The food. Same selection as my flight from the US to Istanbul. Please change menus once in a while. One of the Male flight attendants was not too friendly."

Nadelen: "Entertainment device was broken, and there was no crew passing by (without food or drinks) to ask him/her about it."

Voordelen: "Turkish got us on board although our incoming flight was delayed."
Nadelen: "Food of poor quality and possibly unhygienic as I developed tummy problems."

Voordelen: "Stay away from Turkish airline"
Nadelen: "$1000 for new date. Will never flight Turkish airline again"

Voordelen: "I was travelling with two cats, one in cargo and one in the cabin. The crew were excellent in letting me know how the one in cargo was doing and everyone was very nice to my other cat as well. They both came through the flight happy and healthy!"

Voordelen: "Good movie selection. Good (airline) food."
Nadelen: "Not much legroom."

Voordelen: "Food, comfort, wifi, entertainment."
Nadelen: "The flight left an hour late. But the crew never explained why the delay."

Voordelen: "The food and the entertainment was excellent!"
Nadelen: "There was no boarding announcement. I was given a boarding zone for no reason; boarding was a free for all. Our flight was delayed by almost an hour. We sat on the plane, by the gate, while the crew called the Istanbul Flight Control to figure out when our plane could arrive. This flight had been scheduled for weeks; I would think they could plan the arrival time to be the ACTUAL arrival time."

Voordelen: "Food was very good and the flight attendants very friendly."

Voordelen: "Very nice"

Nadelen: "Having trailer, but not movie"

Voordelen: "Excellent food"
Nadelen: "Boarding was a bit chaotic"

Nadelen: "The men’s bathroom near gate 226 smelled awful and the floor was very wet. In addition, I am handicapped and my gate changed from 226 to 208. NO ONE was there to help. There was no one at all at Turkish Care. I asked two different transportation representatives at the sky club and they refused to help in any way. I merely asked them to call Turkish Airlines, and they said they didn’t have the number. I begged both of them to call someone to help me, and they just laughed and said it wasn’t part of their job. I was horrified! I almost missed my plane.!"

Nadelen: "Nothing"

Voordelen: "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."

Voordelen: "The service and the cleanse up to the tope"

Voordelen: "Good time"
Nadelen: "Food"

Voordelen: "The check in process was good. The agent was very helpful and pleasant. The food was actually just as good as the Delta flight from Minneapolis to Amsterdam."
Nadelen: "Older equipment. A little bit tight. But not too bad."

Voordelen: "We weren't seated together at first but they helped once we were on the plane"

Voordelen: "again crue was best"
Nadelen: "boarding gate was Mile away , you need Taxi to get there, whats wrong"

Voordelen: "I was delivered from point A to point B"
Nadelen: "Airplane was changed, seats was changed. Crew was helpful but ground staff wasn’t very much like to help"

Voordelen: "the flight was comfortable and the crew as very warm"
Nadelen: "since i had a connecting flight and in changing timezones i as served breakfast in both flights in a duration of 12 hours. the food was also not according to my taste buds."

Voordelen: "Quick check in. Nice staff."

Voordelen: "Fantastic food and service"

Voordelen: "Food was great"
Nadelen: "Took long time to board. Entertainment system showed no content."

Voordelen: "Information was given on time regarding schedule. The flight itself was good, and in flight crew were attentive and provided you with enough attention"
Nadelen: "food could be a bit better. Scrambled eggs were too undercooked and the kofte was very dry."

Voordelen: "On time"
Nadelen: "Nothing"

Voordelen: "Food is bad.no other word is fitted. All the rest is good."

Nadelen: "I was told that I can get a free Hotel since I had to wait for my next flight almost 16 hours. But when I got outside the airport at the Hotel Desk they told me that I couldn't. They told me one thing but in the end they didn't keep their word. I find it unprofessional and cheating. And on the way back I had food poisoning. Really disappointed about the whole trip."

Nadelen: "Missed connection and Turkish ground staff were horrible. Endless run around followed by insistence my ticket was worthless despite arriving on a late inbound Turkish airlines flight."

Voordelen: "good entertainment system good legroom new airplane"
Nadelen: "lowered the food standards compared to previous flights flight was late"

Nadelen: "On of stewardess was very rude ."

Voordelen: "Just entertainment system and crew makes your life easier on aircraft."
Nadelen: "Long boarding time from Amsterdam to Istanbul. No explanation of delay and THY wants you to wait miserably on gate. On Schipol airport there is screens everywhere and they do not bother to update the status of boarding. Instead, they behave like everything is normal you are the person making the problem."

Nadelen: "uncomfortable seats, food, lateness compare with shedule, no information provided about lateness, crea was not enough looking on pasangers: some work with laptops and mobile during landing"

Voordelen: "Friendly crew. Good food."

Voordelen: "service always good"
Nadelen: "on the last flight didn't even have a personal monitor"

Voordelen: "Everything was great, on time and safe. I love flying Turkish Airlines."

Voordelen: "The Turkish airline staff was great and very helpful"
Nadelen: "Itinerary on the way to Amsterdam was not correct and made me miss my first connection No option to pick vegetarian food ."

Nadelen: "I didn't like the fact that I was not able to change the flight for the earlier flight which had many free seats. Despite this, I had to wait 7 hours in the airport, it was really bad..."

Nadelen: "to hot, very hot!!! ו suffered too much"

Voordelen: "Muy buena aerolínea. Todo estuvo bien. 100% recomendada."

Voordelen: "food + entertainment"

Voordelen: "Newer plane"
Nadelen: "Horrible boarding process. Unorganized- mayhem!!"

Voordelen: "All perfect this time. Food was so tasty as always:) crew is very kind."
Nadelen: "Always delay flight"

Voordelen: "Nice onboard entertainment system"
Nadelen: "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."

Voordelen: "I love the comfort and hospitality offered by the Turkish"

Nadelen: "Personal space and leg room were both incredibly small and tight. And the food was not fresh or really edible. Plus the air quality and temperature were poor and stuffy."

Nadelen: "Price,crew, timing, all was great !!!"

Voordelen: "It was my birthday and the flight attendant gave me a rose, gummibears and champagne and congratulate me and I was very happy to receive that gesture"

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Nadelen: "Luggage was not received. Now being told it will take up to 5 days! Unacceptable performance"

Nadelen: "crew and knowledge on parent control for video, kids safety jacket not distributed and no knowledge or help on connecting flights and no knowledge on car seat use in flight (i was told it was NOT safe to have the child in the car seat for take off and landing)"

Nadelen: "Viaje corto"

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Voordelen: "Seat is small"
Nadelen: "On time boarding"

Voordelen: "Horrible seating, boarding was a mess, not sure what flight to get on!!"
Nadelen: "Don't fly United"

Voordelen: "Flight itself was good. Crew was nice"
Nadelen: "Flight was late. Airport experience in Frankfurt horrible. It looked like all was intended to increase the delay. They made me miss my train connection"

Nadelen: "My luggage did not make it with me."

Voordelen: "The crew was professional and polite"

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Voordelen: "Was nice and pleasurable"
Nadelen: "Nothing"

Voordelen: "Lovely crew"
Nadelen: "Airport is too hot"

Voordelen: "Very comfortable flight with plenty of food, drink, entertainment and good service. Flight left on time."
Nadelen: "The flight departure time was too close to the arrival time so we ended up running thru the Frankfort airport."

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Nadelen: "We booked our plane reservations through Kayak . My sister booked my reservation along with hers at the same time. Kayak put us on different planes at different times on our return flight back to the USA. I had assumed we were flying together ( sisters with the same last names), so I showed up at the airport to find out that I had missed my first flight. I already had a boarding pass for the next flight, but Kayak had canceled me and booked someone else in my seat. No more seats in economy and I had to pay $1750. Euros for another ticket. Why would 2 passengers flying together and booking together be put on different planes and different times. We will NEVER use Kayak again!7"

Voordelen: "Overall experience was great. Crew was nice, good food, boarding went smooth, flight was on time."
Nadelen: "This flight went well, crew was nice, flight was on time ."

Voordelen: "Pleasant flight all around."

Nadelen: "Standing outside of the plane in the freezing hail, when my clothing was completely unequipped for it"

Voordelen: "The premium economy clas was wonderful. All of the amenities, comfort, room made a long trip far more enjoyable. The crew was right there to help me get to the next gate."
Nadelen: "Frankfurt airport is dreadful. I'm elderly and being forced to climb up and down stairs to the Tarmac with luggage and then crammed into a bus to the terminal was terrible. I would avoid Frankfurt at all costs. Lufthansa needs to take some initiative with this."

Voordelen: "Staff were amazingly helpful n friendly. Food was yummy."

Nadelen: "1 person working the service desk. I had a question about our connecting flight from Frankfurt and I was told to call the 1-800 number. When I went to check my bag the woman was very rude and asked me "why do I think I can check two bags?" and questioned my Star Alliance premium silver status, demanding I show her my card (I have no card). My friend was flying with me and she was told that her carry on, mind you had flown to and within europe, was too big for the overhead storage and she had to pay 90 euros to check it and the woman held her boarding pass and wouldn't give it to her. we waited in line at the service desk for over 40 minutes so that she could pay. We arrived to the airport 2.5 hours early to eat and shop for souvenirs. We barely made it in time to get to our gate because of the inefficiencies of Lufthansa. 1 person working a service desk for a large airport is unacceptable, especially when they are 8-10 waiting to scan your baggage and not helping out at all. I had a wonderful flight to Europe on Lufthansa and was absolutely appalled at the attitudes of the airport staff and their lack of customer service."

Nadelen: "Nothing"

Voordelen: "Food was good Flight was smooth Pilot described flight path"
Nadelen: "Schedule not ideal - left Munich at 9:45pm arrived Tbilisi 3:30am"

Voordelen: "Great service both before boarding the plane and while in flight. The check in line was out of control, but lufthansa staff members ensured that I could still make my flight."

Voordelen: "priority boarding, entertainment"
Nadelen: "aisle bulkhead seat: curtai separating business class from economy was hanging over my legs."

Voordelen: "Staff"
Nadelen: "Food"

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Nadelen: "We were detained at the airport after boarding and then deboarding without information. The entire flight was locked in a room and not allowed to leave with very little explanation as to why. After 5 hours they let us board another plane. There was water and candy supplied as food. It was a joke for anyone with kids or the elderly. Nevermind anyone with health concerns. BAD way to manage a crisis in my opinion. We were treated like cattle. And these were NOT cheap tickets."

Voordelen: "Air dolomiti - great service, prosecco in a real glass and with small sandwich provided."

Voordelen: "Afterall I did get rice iso pasta."
Nadelen: "Cold. My chair was bumped because us was just a little bit broader in the gangway than the other chairs. (54c) There is no possebility fot ordering foid for me: diet is without grains at all and without sugar at all."

Voordelen: "We were well taken care off for a short flught"
Nadelen: "Nothing really"

Voordelen: "Crew was more understanding. Placed us to row 18...emergency exit."
Nadelen: "Checked online from row 21 to 6. Got a new ticket whilst boarding to 25: last row. Explanation...otherwise the plane was not able to go in the air...absolute bullshit. With my weight and of my fellow members better to let us in the front.. Row 6 was given to a miles & more client..."

Voordelen: "Everything else."
Nadelen: "Boarding was chaotic."

Voordelen: "Food and beverage service was excellent on these Star Allisnce international flights booked by United but operated by Lufthansa."
Nadelen: "Leg room in economy is inadequate for international flights. Seats had no cushion left in seat bottoms. It was like sitting on cement."

Voordelen: "Plane not full so we hat an extra Seat"

Voordelen: "everything from the boarding and check-in process to in flight comfort."

Voordelen: "Smooth boarding and flight, fun snack (cakes on a plane!), relatively quick and easy."
Nadelen: "I can't think of anything to complain about for European commuter flights."

Voordelen: "That was the best airline meal I've ever eaten. It was a lightly curried chicken. Outstanding. Extremely fast boarding. Boarded entire airplane in less than 15 minutes. Nice selection of movies and audio. All of which you could stop, pause, fast forward, and rewind."
Nadelen: "No reading lights. No attendant call button I could find. Not much air volume. That pesky lack of leg room. Short seat belts."

Voordelen: "Crew was beyond standard. Very nice and friendly and always accommodating."
Nadelen: "They ran out of vegetarian meals."

Nadelen: "Service, always delay"

Voordelen: "The food was nice and the stewardess were professional."
Nadelen: "My ticket didn't specifically say I'm not allowed to have check-in luggage, so I needed to pay extra for that. I also got too little transfer time and barely made it because my flight arrived late. Then, my luggage got lost during the transfer, so I had to wait for 5 hours, which made my plans a mess. Overall not satisfied with my flight"

Voordelen: "Seats comfortable. Decent legroom. Crew pleasant. Food was very good especially for a very short flight."
Nadelen: "I did not know I had purchased economy light ticket. With this you can only carry on 18 pounds and must check and PAY to check any other bag. I looked at my reservation from Vaysms and did not see notice of this. Surprised that one hour trip at this price , well over $200, was in this category. Also trying to buy the option for the bag on phone was difficult. Whole page with options would not show and getting English version was difficult probably because page would not fit on screen."

Voordelen: "Our flight out of Amsterdam was roughly 30 minutes late. Since we were connecting to an International flight to return to the US there was no possibility we would be able to get to the International terminal through security and board our flight in the time available. So, Lufthansa staff met the connecting passengers as we disembarked, shuttled us via bus to the International terminal and ensured we made our connection. Finally, for airline food it was quite good (Vegan)."

Voordelen: "The price was good."
Nadelen: "This was NOT a Lufthansa flight. The plane was a United flight. One of the worst I have experienced in 40 years of flying to Europe and Hawaii."

Nadelen: "They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either"

Nadelen: "They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either"

Nadelen: "They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either"

Nadelen: "The plane was an oven for 30 minutes, while we waited for the engine to be turned on, wrost flight experience ever"

Voordelen: "Crew was excellent"
Nadelen: "Ear buds very mediocre sound quality."

Voordelen: "lost baggage"

Voordelen: "Slept the whole way."

Voordelen: "impeccable, professionality and attention"
Nadelen: "wifi"

Voordelen: "We left on time and boarding was quick"
Nadelen: "Horrible food, weird combinations."

Voordelen: "Allowed 2 suitcases per person, served food, new planes"
Nadelen: "Limited entertainment options"

Voordelen: "Was excellent"
Nadelen: "Everything"

Nadelen: "Crews the best"

Nadelen: "The Check-in line was 1h 15min. The 101 has arrived to Moscow 1h 10 min late."

Voordelen: "Generous meals with great food choice. Professional crew. Excellent choice of entertainment to fill the sleepless night."
Nadelen: "Unless I was doing something wrong, long-haul economy seats barely recline. Combine that with quite limited legroom, and an overnight flight can turn into a questionable experience."

Voordelen: "Good overall design of interior and lighting system."
Nadelen: "Horrible food. Seats not so comfortable for a 9-hour flight. Tight seat space (same as on low-cost air carriers). It was an overnight flight and the lights were turned off only between 2am and 4am."

Voordelen: "Everything was ok"

Voordelen: "I liked food!"
Nadelen: "It was hot."

Voordelen: "On time flight departure"
Nadelen: "Very small leg room, seems like you are traveling on a discounter"

Voordelen: "Friendly and halpfull stuff"
Nadelen: "Food is very poor quality and untasty. Last rows of seats do not have chosee because alternative meal is finish..."

Voordelen: "Aeroflot is SUPER!"

Voordelen: "Nothing. Give me a refund."
Nadelen: "Everything."

Voordelen: "Excellent service, professional staff"

Voordelen: "smooth ride comfortable seats decent leg space and amenities in the economy unbelievable price"
Nadelen: "food was tasteless and food service slow"

Nadelen: "No alcohol served."

Nadelen: "Went to find my suitcase on the baggage carousel wide open with my prescriptions missing. I need these to control my nerve pain and I cannot get them until I go back to America in three weeks. I don't know what to do. They also didn't have my vegetarian order, so I ate bread for each meal."

Nadelen: "screen not functioning should not serve meat or chicken with kosher meals this week through Tuesday, August 1. Period of mourning and kosher people don't eat meat or poultry during this period. Served fish on first leg from NY. That was good. sorry, this report is for return flight"

Voordelen: "nice food, great service"
Nadelen: "boarding by bus and stairs; beverages could be colder; snack items selection for purchase could be bigger"

Voordelen: "The fish menu"
Nadelen: "Crew members are far from being polite."

Voordelen: "The soda watee"
Nadelen: "Bitter staff, hideous food, bag never made the connection, seats cramped af, dirty planes..."

Voordelen: "Nice friendly crew, good flight over all."
Nadelen: "Seat very small and not comfortable"

Voordelen: "On time, new airplans."

Voordelen: "Nothing"
Nadelen: "No wifi no tv!!!!!! What kind of airlines is that?????????????"

Nadelen: "Everything was better than other airlines I flew."

Nadelen: "No veg food"

Voordelen: "The plane was on time. In flight staff was fine."
Nadelen: "No chance to pick a seat from Tashkent. My seat was good in the end but the check-in was awful--people pushing in front, no chance to select a seat...not at the counter or online. Food was gross."

Nadelen: "No choice on meals even though I was premium economy class. Many movies on list were not available to play."

Voordelen: "The flight was comfortable, or as comfortable as economy can be. I would say, it was as nice as Lufthansa, just with fewer drinks. We also got ice cream between meals."
Nadelen: "English is not the flight attendants strength. It was manageable though. The drinks came out before the food. That was a little strange and left my thirsty after my meals."

Voordelen: "Everything was ok"
Nadelen: "No real concerns"

Nadelen: "The flight was good overall, but the boarding crew in Moscow (that was after a transit) didn't let me take my guitars up on the airplane, different from what I agreed on at the first flight, where I paid 200 USD to take it with me on the plane. The flight attendant was very nice and agreed to help me and take it on the plane."

Voordelen: "It was a full flight and the boarding line was long but,flight left on time. Meals were small but tasty. Crew were friendly but not very experienced talking English, sometimes it was hard understanding what they were saying."
Nadelen: "Not much elbow room between seats which made it difficult eating. The beverage selection was very limited."

Voordelen: "The vegetarian meals were better on this flight than on the flight from NY"
Nadelen: "There were no personal screens for movies. The seats were close together."

Voordelen: "I like the service, flight attendants were very nice, food was great, the seats were comfortable and had plenty of leg room"

Voordelen: "After flying with budget airlines and horrible airlines in America it was nice to fly with someone who was not trying to rob me with hidden fees and truck bookings. Getting served actual food was an icing on the cake."

Voordelen: "I liked comfort and service on board."

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "The food, the comfort, the movie selection."
Nadelen: "Nothing."

Voordelen: "The service was good and courteous, the food was, surprisingly, pretty good."
Nadelen: "The leg space is way too crammed. I'm not overly tall, ~6', but my legs actually were pined by the seat in front once it reclined."

Nadelen: "Food is bland and meal options not changed for at least 3 months. For a frequent traveller that is bad. Also same for entertainment. The entertainment should be update at least monthly. I have exhausted all the media choices."

Nadelen: "After boarding, we sat in the plane for an hour while the engines were off. Not necessarily the crew's fault."

Voordelen: "It was a great flight. Thank you!"

Nadelen: "Very bad seats"

Voordelen: "Very clean. Also, the crew members were so nice."

Nadelen: "Poor"

Voordelen: "A very average experience. Nothing amazing."
Nadelen: "Flight was very delayed, crew at the counter would not give updates or be kind enough with the situation."

Voordelen: "Nothing, 45 minutes delay my bag never came on time barely made it to the flight"

Nadelen: "Landed at the wrong airport. No compensation from the airline"

Nadelen: "Seat was not very comfortable, my audio was malfunctioning on tv, food was small portions"

Nadelen: "Having to be bussed both two and from the planes by a surety ground staff stinks"

Voordelen: "Fast flight ,crew was good"
Nadelen: "Entertaining"

Voordelen: "The crew was good"
Nadelen: "Our flight was delayed both ways and we were late for connecting flight and stayed at hotel for 1 night"

Nadelen: "Checked in luggage did not arrive. Arrived on Thursday was told to wait till delivery on Monday. Is it normal for LOT customers to wait for they luggage for 4 days? Disappointed"

Voordelen: "good entertainment choices"
Nadelen: "my pre-arranged seat was changed without notice."

Voordelen: "Food was good"
Nadelen: "Plane left 2.5 hours late due to boarding system failure. Took 20 mins to get an assigned gate upon arrival at YYZ. Took one hour to get bags due to electrical failure to power baggage handling equipment."

Nadelen: "Soft drinks should be free of charge"

Voordelen: "Crew provided great service."

Voordelen: "It was ok"
Nadelen: "Teleportation"

Nadelen: "The plane was so hot!"

Voordelen: "Amazing crew, dedicated to serve in a perfect way."

Voordelen: "The food, crew, entertainment"
Nadelen: "Boarding was completely awful"

Nadelen: "Boarding was late, "snack" was a small wafer. Flight crew hid behind a curtain for most of the flight."

Voordelen: "On time as I had a connection outbound. All good in the transfer."

Voordelen: "All Good"

Voordelen: "Nothing"
Nadelen: "Having to arrive 6 hours later than scheduled"

Nadelen: "Flight was more than 3h late, it took time for the airline to accommodate with another flight to catch up with connection. They did after many customer complained, and adding to that, my checkin bag didn't make and they have no information on it's location. Still 24 hours later and no information a d i don't have clothes to change or stuff to shower. I had to buy few stuff and they said they won't payback anu other expenses, mean telling to just wait for my only lost bag."

Voordelen: "787 Dreamliner is the most spacious"
Nadelen: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Nadelen: "The plane was having a 25 minutes delay before leaving. It will be nice to offer some chips also as a curtesy"

Voordelen: "Crew!"
Nadelen: "Small air craft"

Voordelen: "Great flight lots of leg room"

Nadelen: "Flight was delayed"

Voordelen: "The crew were ok"
Nadelen: "Delays and bag checkin policy."

Voordelen: "Friendly crew."
Nadelen: "Plane was a little late,which was OK. The bigger problem is the lost luggage."

Nadelen: "Delayed flight from Toronto to warsaw by 2 hours, then delayed flight from Warsaw to Rzeszow by 7 hours due to no room on the plane."

Voordelen: "Got me there."
Nadelen: "Extremely cramped seats, late and almost didn't make connection, buses back and forth the whole way, jerky drivers."

Voordelen: "LOT staff was accommodating and very friendly and booked flight for the following day on KLM and a hotel room for the night with a meal voucher."
Nadelen: "The flight wash cancelled."

Voordelen: "Ok"
Nadelen: "Ok"

Voordelen: "Ik kan eigenlijk niet echt objectief een beoordeling geven want ik werk voor deze maatschappij dus vind uiteraard alles fantastisch (behalve het salaris haha)."
Nadelen: "Niets!"

Voordelen: "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, each arrival was not too late."
Nadelen: "Had to check a bag at the gate, despite being under the two-bag limit. However I was not charged (as my destination was intercontinental)."

Voordelen: "The biggest supprise for me was the 787 Dreamliner which is very comfortable. You do everything to provide an excellent experience. The crew was very nice and helpful, You are the best! I don't fly often but LOT is my favorite company to fly to Odessa. Thank you for great service!"

Nadelen: "Personal entertainment is buggy"

Voordelen: "Excellent service better than expected accommodations. On time."

Nadelen: "Flight was delayed for 1 hour"

Voordelen: "Quick boarding, clean aircraft"
Nadelen: "Rude flight attendants, tv screen not working"

Voordelen: "Friendly service"
Nadelen: "No vegetarian option unless ordered before the flight."

Nadelen: "I was forced to check in my hand luggage, but the Amsterdam personnel attached to it a tag without any flight information, so this luggage missed my plane in Warsaw on the connecting flight and arrived later that day as misplaced piece. LOT needs to fix the hand luggage tagging system on connecting flights."

Voordelen: "the flight and service was decent"
Nadelen: "The check in process lacked. I unexpectedly had to check my bag, they charged me 70 Euro ($85) which required I go to two separate counters. One to check the bag and a second (upstairs) to pay. Both attendants lacked a sense of urgency. In fact, they acted like it was their job to go as slowly as possible. Even after I mentioned I was starting to feel stressed about the time. I overheard other attendants complaining about customers who check in late and expect them to move more quickly. I found their apathy offensive. To add insult to injury, they lost my bags. Having paid $85, which I think is outrageously and obscenely expensive, I'd at least expect my bag to be well taken care of. Sadly, it wasn't. The lost luggage counter was also apathetic, though I realize they are not LOT/Luftansa."

Voordelen: "The gates were close."
Nadelen: "They loaded us on the bus, then parked us in front of the plane for what seemed like 10 minutes. May have been more/less, but standing there in that stuffy bus made it feel worse than it was. Departure flight was delayed, so my 50 minute layover may have contributed to my bag not being transferred, and lost."

Voordelen: "The boarding and the flight itself was fast as there were a lot of people for connecting flights in Warsaw."
Nadelen: "The flight was delayed for 1.5h which is not ok. I see that for LOT is a standard practice unfortunately."

Voordelen: "Easy long travel very comfortable"

Voordelen: "they were not very late - within one hour."
Nadelen: "For three of us we had only one bag to check. They charged us 70 euro for that bag. All their flights were 30-60 minute late."

Nadelen: "Toilets smelled terribly"