Vind goedkope vluchten naar Londen

Nadelen: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Voordelen: "Confort and kindness"
Nadelen: "It was too cold"

Nadelen: "All of the less than good, obvious!"

Nadelen: "Delay due to strike"

Nadelen: "Everything was OK"

Voordelen: "Great airline"

Voordelen: "Yes"
Nadelen: "Everything was good"

Nadelen: "Don’t be late"

Voordelen: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Voordelen: "Great plane and staff"
Nadelen: "Delayed"

Voordelen: "Seat was good"
Nadelen: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Nadelen: "The plane was very hot"

Voordelen: "Cabin facilities"
Nadelen: "They didn’t bring one of my bags"

Voordelen: "Nothing!"
Nadelen: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "absoluut geen klachten"

Voordelen: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Voordelen: "yes"
Nadelen: "not really"

Nadelen: "Uitermate tevreden!"

Nadelen: "Vertraging"

Nadelen: "lost baggage"

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Nadelen: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Nadelen: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Voordelen: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Nadelen: "Still waiting to board after missing this connection had to be booked on another airline"

Voordelen: "Shirt flight but well catered, boarding was efficient and quick."
Nadelen: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "I slept pretty much the whole time"

Nadelen: "Didn’t happen."

Nadelen: "The movie selection did not seem extremely varied."

Voordelen: "Great"
Nadelen: "Great"

Voordelen: "Norhing"
Nadelen: "They have mabaged to lost my luggage"

Voordelen: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Nadelen: "there was no lounge close to our departure gate"

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Nadelen: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Nadelen: "Amesterdam airport employee was really rude"

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Voordelen: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Nadelen: "Flight was delayed"

Voordelen: "Prima vlucht! Geen aanmerkingen."

Voordelen: "In Toronto werd ik aangesproken door een dame van KLM met de vraag hoe ik reisde, alleen of in groepsverband etc. Zij gaf aan dat ik gebruik kon maken van de lounge en dat er hulp aanwezig was om bagage in te checken bij de self check-in. Uitermate vriendelijke en behulpzame dame. Tijdens de vlucht was er zeer vriendelijk en behulpzaam cabinepersoneel beschikbaar."

Voordelen: "Boarding was quick and expedient. I was worried the flight might have been held up because Schiphol airport is too small to handle its increasing air traffic and is often backed up with planes waiting on the tarmac to dock or take off. But it was an early morning flight and everything went smoothly. We landed on time, disembarked efficiently, and were on our way."
Nadelen: "Everything was great."

Voordelen: "Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!"
Nadelen: "Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!"

Voordelen: "It was absolutely on time. Great!"
Nadelen: "The meal is always too spicy and for more south Asian style. I prefer more European meal."

Nadelen: "Hotel was rubbish"

Voordelen: "Everything ran on time."

Voordelen: "British airways, does what it says on the tin."
Nadelen: "If you have any problems. Do not call customer support!!! Call centre is in SA, and the operatives are unhelpful, put the phone down and incompetent. I have reservations wheather to book with BA ever again due to my bad experience. 2 hours wasted on the phone, followed by calls the next day to finally get 2 off flights cancelled and a return flight amended in my party of 3. Not fun!!"

Nadelen: "Understand sometimes out of airlines control but reduce delays"

Voordelen: "crew vriendelijk"
Nadelen: "Geen entertainment en slecht voedsel"

Voordelen: "Smooth boarding/ de-planing ; everything was on time"
Nadelen: "Small aircraft"

Voordelen: "The crew was good, very helpful."
Nadelen: "The seat was not comfortable at all. I’m 6.0 and 150lb so not very big but my shoulders were already above the head rest. Also leg space was very poor. This was an American Airlines flight by the way. 777-300 airplane. I’ve had better flying experience before in the Same type of plane"

Voordelen: "On toile."
Nadelen: "We logged 4.1 miles of walking in the airports because of gates and connection flights, baggage and customs."

Voordelen: "Crew ok, seat ok"
Nadelen: "Flight on time"

Voordelen: "Left on time and arrived early"

Voordelen: "Quick flight."

Nadelen: "BA need to stop the silly practice of boarding according to status - it’s inefficent and leaves me with the impression that BA is obsessed with pseudo hierarchy."

Voordelen: "Original timing"
Nadelen: "Boarding was a chaotic affair. Landed late but no mention of apology. Disappointed."

Voordelen: "No drinks or snacks for econome class. Its just a 1 hour flight, KLM Does serve on 1 hour flights."
Nadelen: "See above."

Voordelen: "On time"

Nadelen: "Flight was delayed and had to sit on the tarmac for 40 minutes. Almost missed the next flight. Rude British Airways stewards."

Voordelen: "Beenruimte"
Nadelen: "Te laat vertrokken en om vliegveld cirkelen omdat City vol was."

Voordelen: "Niets"
Nadelen: "Grote vertraging, geen uitleg, geen gratis versnapering om het goed temaken"

Voordelen: "Flight was very brief so not much to evaluate"
Nadelen: "."

Voordelen: "Food"
Nadelen: "There was a problem with the plane but there was time to make up the lost time however it seemed no one was in charge. We were not even told of the problem until the flight was already 30 min late. Then there did not seem to be a plan to fix things. The flight was 1 hour and 15 min late meaning we miss our great connection."

Voordelen: "The plane ride was fine. No food/drink for such a short flight, but I didn't expect it and didn't need it."
Nadelen: "It was slightly delayed taking off."

Nadelen: "Not enough overhead bin storage space. If they want to start charging people for bags they need to improve their overhead storage ability. This was a commuter flight from Amsterdam to London. So the entertainment was not really there"

Voordelen: "Due to weather, the flight took off an hour and a half late, but we landed at Heathrow only an hour behind. Cudos to the pilots for making up much needed time for many passengers."
Nadelen: "While waiting to board, they could have explained the reason for the delay much better. We stood in line for over 15 minutes beyond the initial time for boarding without reason."

Voordelen: "Short flight OK."

Nadelen: "This flight boarded late without any notice to passengers which caused us to be late into our connecting flight."

Voordelen: "The captain made a very smooth landing in extremely poor conditions."
Nadelen: "Everything you don't get in business class. Since the flight was only 40 minutes, I put up with it."

Voordelen: "Nothing, nothing. At all."
Nadelen: "After hours at the gate, the flight was finally deemed cancelled. I missed my layover and was forced to stay over night at a airport hotel. I had paid a change fee to come home specifically for that day which I lost, not to mention 9 hours in the airport... the flights for the following day were totally downgraded from my original booking. Was so upset I could have cried...."

Voordelen: "Nice efficient crew"
Nadelen: "Announcements on plane very loud sometimes"

Nadelen: "We where not able to take the fligth's due to a passport issue, according to Netherlands rules my passport should be valid 90 days before entering the country and my expired July 29, 2018, when i booked no one advised me of such rules. I'm trying to contact Brittish Airways to see if I can be refunded."

Voordelen: "Doordat wij op het bovendeks zaten konden we meteen boarden. Vriendelijke purser die overal de tijd voor nam."
Nadelen: "Doordat 3 mensen zich niet gemeld hadden, zaten er 4 koffers te veel aan boord. Ga maar met de hand zoeken met 15 Afrikaanse mensen in een A389."

Voordelen: "staff very considerate, decent food with several snacks in-between, would fly them again readily"

Voordelen: "The flight was short"
Nadelen: "Upon arriving at the check in desk we were told that a member of our party had been removed from the flight. While trying to work out a solution with the attendants they were incredibly unhelpful, knew very little about the situation, and at times mocked us. Lisa at the AMS location was particularly rude to the members of our party."

Voordelen: "Nothing...!!!"
Nadelen: "The flight got delayed 1:30 hours, because they had to change planes in London and we were wating in Amsterdam. We didn't aboard fast since there was no space for the hand luggage so they had to send the luggage to the belly of the plane at tha last minute. Definetly the worst fligth ever!!!"

Nadelen: "The boarding process could be better"

Voordelen: "Nothing."
Nadelen: "I arrived at British Air check in 6:30am. Flight was for 7:35am. They told me I was too late for check in and there's nothing I can do but pay more for the next flight. The lady was also very cold and careless in her attitude towards me. Anyways, this is a case of BA giving my seat away and then lying to me by saying I'm too late for check in. NEVER have I been told "too late to check in" an HOUR BEFORE SCHEDULED FLIGHT! I want A FULL REFUND! This is Bullshit."

Voordelen: "Food was actually quite good"
Nadelen: "Issues with online purchase of extra baggage"

Nadelen: "Flight was late"

Voordelen: "the staff was nice"

Nadelen: "Extremely long delay and the crew didn't explain until half way to London why the flight was so delayed. Horrible service"

Voordelen: "Food good."
Nadelen: "Delayed takeoff due to customer replanting and hunt for their luggage. Noisy children throughout flight. Unable to nap due to noise."

Voordelen: "The crew was very sweet. The flight was super short so it was comfortable enough for the short flight."
Nadelen: "The flight was delayed by an hour and a half. I had a 40 min delay with Alaska airlines 2 weeks ago and the min I arrived at my destination I had a text apologising for the delay. Along with a link to $100 credit with the airline. This is what real customer service is about. Not just empty apologies."

Nadelen: "I bought a return ticket for my daughter to fly to Amsterdam for the summer. I was allowed to purchase this flight from Kayak and BA from ATL to LON to AMS. Departure was for the end of May to the end of August. When we were checking in the attendant told us that the ticket was no good and we had to purchase another ticket because the travel was over 90 days. At no time did BA or Kayak let us know this information but had no problem selling us this ticket. We were literally extorted for another $1000.00 so she could depart. Shameful! Will not be using your site or BA ever again."

Voordelen: "Friendly experienced staff"
Nadelen: "Club Europe...business class? Seat pitch is a let down. Only benefit is an empty middle seat"

Voordelen: "easy boarding, land at T5 which is a very well designed terminal"
Nadelen: "check is was horrendous. Long queues of people, long wait and not enough people to man the check in counters. Sitting down in my seat my kneeds immediately banged on the seat in front of me. Its clear that this aircraft has less leg space that then usual. And now you have to pay for all food and drink. £9 for a sandwich and G&T."

Nadelen: "delays, loud drunk in boarding area in Amsterdam that had been removed from his flight,"

Nadelen: "The only issue I had was having to check my bag. I didn't feel it was necessary."

Voordelen: "Quick and a clean aircraft"
Nadelen: "Nothing special to say"

Nadelen: "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."

Nadelen: "I missed my flight because my previous flight was delayed 2.5 hrs"

Nadelen: "One hour delay"

Voordelen: "To be going home!"
Nadelen: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Voordelen: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Nadelen: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Voordelen: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Nadelen: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Voordelen: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Nadelen: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Voordelen: "I canceled the flight 6 weeks ago, no refund issued."
Nadelen: "I canceled the flight 6 weeks ago, no refund issued."

Voordelen: "Boarding was quick and we arrived on time."
Nadelen: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Voordelen: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Nadelen: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."

Voordelen: "What to like? The rudness? The delays? Or the fights on board!!!"
Nadelen: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Voordelen: "Stupid survey can’t eliminate category that doesn’t ajgpply"

Nadelen: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."

Voordelen: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Nadelen: "I liked everything"

Voordelen: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Nadelen: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Voordelen: "Flight Attendants very good"
Nadelen: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Nadelen: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."

Voordelen: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Nadelen: "Serive to pay extra luggage very very slow"

Voordelen: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Nadelen: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."

Nadelen: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Voordelen: "Crew, polite and friendly"
Nadelen: "delay of more than 6 hours and incorrect information"

Voordelen: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Nadelen: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"

Voordelen: "On time ,clean aircraft..."
Nadelen: "Crew was very serious...a smile can make a difference....."

Voordelen: "The flight went well."
Nadelen: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."

Nadelen: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Voordelen: "Flight on time . Attentive crew . Good price ."
Nadelen: "Lack of leg room ."

Nadelen: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."

Voordelen: "Arrived early to destination"
Nadelen: "Lack of entertainment also limited drinks"

Voordelen: "The flight was punctual"
Nadelen: "I got charged twice for luggage and couldn't get a refund"

Voordelen: "Leg room and reclining"
Nadelen: "Nothing"

Voordelen: "On time , crew good... no complaints"

Voordelen: "free breakfast great staff"

Voordelen: "Free drinks, cheap flight and fairly comfortable!"
Nadelen: "No allocated seat."

Voordelen: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Nadelen: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Voordelen: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Nadelen: "-"

Voordelen: "nothing"
Nadelen: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "I recomand to Everyone to use the airlines!!Very good quality"
Nadelen: "Nothing , was everything perfect!The stewardesses very nice"

Voordelen: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Voordelen: "Food"
Nadelen: "Space to sit, especially when seated in the middle"

Voordelen: "Can't say that I liked anything at all."
Nadelen: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Voordelen: "comfy seats and a breakfast thrown in !"
Nadelen: "not much"

Voordelen: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Nadelen: "Seats rather narrow"

Voordelen: "Good price, comfortable seats, nuce food and candies"

Nadelen: "No online check-in. 1 hour waiting for nothing."

Voordelen: "First time flying with them. Strongly recommended!"

Voordelen: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Nadelen: "Not applicable"

Voordelen: "The crew is very good"

Voordelen: "Seemed like a technical problem. The pilot wouldn't give up any information."
Nadelen: "Small seats with little legroom"

Voordelen: "Video was good, seats were good."
Nadelen: "Man doing the check-in in Madrid (site 909) was very rude and unhelpful."

Nadelen: "There was no air"

Voordelen: "Nothing"

Voordelen: "Plane was nice and the crew was good, except that the flight left almost an hour late without enough announcements as to what was going on and when we might be leaving."
Nadelen: "More communications when the flight has been delayed and sitting there."

Voordelen: "Crew was nice. Airplane was in a good shape."
Nadelen: "Crew was trying to avoid providing free drinking water. Checking in for the flight took more than 1.5 hours."

Voordelen: "Yes"
Nadelen: "Bathroom smells very bad My three seats where very dirty and had brown yucky stuff One had a sticky gum on it The cleaning crew should have noticed it"

Voordelen: "."
Nadelen: "."

Voordelen: "NOTHING WAS GOOD"
Nadelen: "EVERYTHING could have been better. communication especially. a WHOLE DAY OF MY HOLIDAY WAS LOST"

Nadelen: "The charge for baggage but when i bought the ticket i received that the baggage was included"

Voordelen: "Comfortable seats from the good old days on board B 737"

Voordelen: "All the way unti dinner everything went fine. Once dinner started all good things up to now everything went down the drain. The crew were rude, unprofessional and disgusting. Everything else was excellent. Arlindo Fernandez"

Nadelen: "They didn’t even give water without charging for it. Water is a basic need The hidden baggage fees. I was informed at checkin that I wasn’t allowed a checked bag from Amsterdam via Madrid to Miami. It is the first time I have ever flown internationally where you don’t get 1 bag at least to check in. The. The fee was €150 one way to check a bag. I feel that the airport should have disclosed more clearly that the fair did not include luggage. I can understand for some short haul flights people can choose to take luggage but international long haul is just heap and dishonest"

Voordelen: "Nice Flight, and Service"
Nadelen: "Food can be better and the AC was not so cold."

Voordelen: "I am new to Air Europa, and I have had a great experience with several flights."
Nadelen: "They could use kiosks at check in, to move the line a little quicker."

Voordelen: "Food service, clean, friendly service, decent leg room, very accommodating for those with special needs, small children etc. One bag free, Carry on bag, and personal item."
Nadelen: "Poor information delivery during delays of more than 4 hours (JFK). Pool direction in getting English language speakers to connecting flights. MAD. Poor upgrade options. Unclear gate assignments JFK"

Voordelen: "People and new plane"
Nadelen: "We have to take a bust to catch the plane. It ya to drive for ages! We left about 40mins later than schedulled."

Voordelen: "Good seating space."
Nadelen: "Food & drinks are expensive, but we brought our own."

Voordelen: "I liked everything. I enjoyed my flight very much. We even arrived before time."
Nadelen: "No dislikes on my flight"

Nadelen: "Next time Air France of British Airways. No more Air Europa."

Nadelen: "I missed my connection because of the insane delay on the first flight."

Nadelen: "An hour to check in is unreasonable and the having to go to a separate counter to pay for a bag was a joke."

Voordelen: "Nothing"
Nadelen: "I am a skyteam member and have platinum status with delta and prior to leaving for my trip I had contacted air europa with my skymiles number and was told baggage was included. Upon arrival to airport my status was ignored and I was refused when asked to speak with a manager. I ended up having to pay 60 euros in baggage fees and then was not allowed to board as sky priority despite showing the airline my status."

Voordelen: "The comfort and crew attentions"
Nadelen: "Not enough toilets for so many people (296) and besides after a while they were filthy with tissues on the floor and all over the toilet. I restrained myself from using any of the toilets for the condition they were in."

Voordelen: "....."
Nadelen: "The seats were very uncomfortable for a long flight. There was also no air circulation so it was extremely hot. The fact that we had to pay for internet is ridiculous. How much more money are these airlines trying to pump out of us? I will not be flying with air europa in the future."

Voordelen: "In-flight entertainment selection was good, hot meal was good, staff was knowledgeable and courteous."
Nadelen: "In-flight wifi pricing per MB transmitted should be reduced based on the value the service provides (slow data rates)."

Nadelen: "bagageafhandelijk verschrijkkelijk. Koffers kwijt en volgens de balie gebeurt dat om de haverklap in mallorca"

Voordelen: "None"

Nadelen: "The boarding was slow and it was hot in this flight."

Voordelen: "Crew was nice"
Nadelen: "Air Europa lost my bag for 6 days. I picked it up at the airport finally the 7th day of my trip. They found it on day 3 but took 4 entire days to ship it from Boston. Awful. We were also delayed 3 hours in Madrid with no compensation, we got a "snack" voucher that totaled $5. It was terrible and I will never fly this airline again."

Voordelen: "Crew was nice"
Nadelen: "Air Europa lost my bag for 6 days. I picked it up at the airport finally the 7th day of my trip. They found it on day 3 but took 4 entire days to ship it from Boston. Awful. We were also delayed 3 hours in Madrid with no compensation, we got a "snack" voucher that totaled $5. It was terrible and I will never fly this airline again."

Voordelen: "Overall the flight was fine."
Nadelen: "My connection in Madrid was bad. I arrived at gate E82 and had to get to A8. Terminals are laid out sequentially and it was quite a walk, with a passport check before the B terminal. Even with an hour and a half layover I had no time to spare going straight there."

Voordelen: "The prive was ok"
Nadelen: "Late, disorganized boarding, group pf adolesccentes traveling behind me were very rowdy and on an early morning flight they have to be asked by the flight personnel to be respectful to the other passengers"

Voordelen: "The flight was on time and it is the only direct option to get from Europe to Bolivia. I had to rebook my dates and the attention of Air Europe for this was Excellent!"

Voordelen: "The flight was great overall. The staff was super friendly and they kept coming around with water and tea. My seat was comfy and I slept a lot."
Nadelen: "This was a pretty long flight, but the seats did not have individual screens for entertainment like on most international planes. Instead, there were a few large screens in the center aisles but the shows were not in English and you had no personal choice of what to watch."

Voordelen: "Smooth flight"
Nadelen: "Air temperature inside too hot."

Voordelen: "Crew was pleasant"
Nadelen: "everything is for sale, i guess. No offering of beverages, not even a cracker. Not even for sale. No announcement for what is available. Again, indifferent to the customers."

Voordelen: "My baggage didnt arrive"

Nadelen: "No vegetarian options at all"

Nadelen: "There wasn't any entertainment. But this was a short flight, so was expected."

Voordelen: "Nothing."
Nadelen: "I bought 2 tickets at the same time for me and my wife and the sat us separately 10 rows apart from each other. Its stupid they dont let you choose your own seats. Also paying for the bag was another long process and had to go to 3 sepparate counters because Air Europa required a different procedure. Pilots necer announced upcomig turbulence and the landing was horrible. Old and uncomfortable seatbelts. Ive been on 3 flights this week and this was by far the worst. Wont be flying Air Europa in the future."

Voordelen: "going to Madrid flight was delayed, no body said anything, not one was at the from desk to answer the question about the delayed."

Nadelen: "no service was given not even drinks"

Nadelen: "Space between seats very uncomfortable. Planes very old."

Voordelen: "Comfortable seats, good food, great crew, no delays, overall bettert than other airlines I've flown in U.S."

Voordelen: "flight on time"
Nadelen: "food"

Nadelen: "They are always late, they charge for everything..."

Voordelen: "Nothing."
Nadelen: "The long delay."

Voordelen: "I got to where I was going."
Nadelen: "We paid to have our seats upgraded, only to find out at check in my husband and I had been assigned different seats and not seated together. When we boarded and realized the plane was half empty we shrugged our shoulders. Why? Airlines have become so greedy, I am sure if they could charge for seat belts and toilets they would. Airplanes have become glorified city buses."

Voordelen: "I got there"
Nadelen: "Be prepared to take a bus to the airplane. No perks of any sort."

Nadelen: "Paying for my seat I didn't fet"

Voordelen: "Leather seats and plenty of leg room. Flight was on time."

Nadelen: "long delays"

Nadelen: "The airport was a bit tough to navigate, and the baggage drop area didn’t open until about 50 minutes before the gate closes, so the ticket says."

Voordelen: "Fácil abordaje"

Nadelen: "Vertraging"

Voordelen: "Four hours of delay."

Voordelen: "Boarding from both front and back of plane made it faster and easier"
Nadelen: "Flights were delayed"

Voordelen: "Mijn 7 jarige zoon zat in zijn eentje. Bizar dat Easyjet niet automatisch gezinnen bij elkaar zet. Vrouw en dochter op rij 1, zoon en vader op 21 en 22. Echt not nooit zo’n slechte ervaring gehad op een vlucht"

Voordelen: "The crew was unprofessional and the flight was delayed for 3 hours"
Nadelen: "The crew to have better training and for the plan to be on time"

Nadelen: "30 minute delay"

Voordelen: "I was very impressed first time user and will use again"

Voordelen: "Everything was wonderful, even the weather"

Nadelen: "We stayed a bit long in the plane before takeoff, very long walk after check out the plane toward the imagination, too long time for the baggage to come out, my bag was broken. Over all bad experience"

Voordelen: "We zijn op tijd vertrokken, het was een vlotte vlucht (3u45)"
Nadelen: "Er zijn geen dingen die ik vervelend vond, al zou ik het als EasyJet Plus lid wel fijn vinden om ook tijdens de vlucht iets van mijn lidmaatschap te merken, zoals bijvoorbeeld een gratis blikje fris, nootjes o.i.d."

Nadelen: "Ridiculously hot in the airplane before departing"

Voordelen: "Aardige man die hielp bij aanschaffen van een horloge. Top dat jullie dit zo doen, zo snel en makkelijk feedback vragen. Heeft indruk gemaakt."

Nadelen: "An hour late without excuses and a 50 min wait for the luggage. Ridiculous!"

Voordelen: "Niks. Kost weinig, je krijgt nog veel minder. Toch?"
Nadelen: "De automatische stoeltoewijzing is klantje pesten. Heb je samen geboekt wordt je uit elkaar gehaald. Niet omdat er geen plek is, maar gewoon omdat het kan. Pesterij. Boarden: je word zo snel mogelijk de gate in geveegd en dan mag je daar wachten tot het blijkbaar echt nodig was dat je er was."

Voordelen: "Kept informed about delay"
Nadelen: "The plane was delayed 3 hours so booked another flight with another airline"

Nadelen: "One hour delay"

Voordelen: "That I could buy a ticket on the day (EasyJet said they were sold out at the desk but Kayak had one online - well done Kayak)."
Nadelen: "The queue to check in that was caused partly by weighing cases for the cargo hold and trying to charge extra at a higher 'desk rate' forcing people to either pay the desk rate or open their bags and transfer stuff to their carry on bag. The lack of room for carry on bags, requiring that some bags be transferred to the hold (caused by the above 'luggage transferring fiasco). The two people at the desk with a queue of hundreds waiting to check in. The one hour delay in the flight. The marathon walk to the other end of the airport to board the plane."

Voordelen: "The flight to be on time for once"
Nadelen: "That this flight is ALWAYS LATE"

Voordelen: "nothing"
Nadelen: "The plane had a hole in the wing. we sat for an hour on our sits till we got an engineer to look at it and put sticky tape. It was very stressfull flight. we couldnt go to the toilets while we were sitting on the tarmac for 1 hr"

Voordelen: "Fought was in time and the boarding process occurred quickly."
Nadelen: "I'm not a fan of queuing for the plane after the entry gate. But at least no additional bus was needed to get to the plane on the tarmack"

Voordelen: "Usual practical easyJet service."
Nadelen: "Long queue for passport control in Basel. What's going on with that?"

Voordelen: "That i didnt die on the flight."
Nadelen: "We were 40 mins late and even though it said we were on time the airport didnt announce the gate until 10 mins before we were supposed to take off. Incredibly unorganized."

Nadelen: "No notice of delayed flight, food was rushed and plane very dated"

Nadelen: "Delayed, limited food menu"

Nadelen: "Veel turbulentie, en vreemd dat ze voetbalsupporters toelaten met blikken bier in de gate"

Nadelen: "Very late -"

Voordelen: "Their friendly service was great"
Nadelen: "leg room might push me out of their great airline"

Voordelen: "vlucht en alles wat daarbij hoort prima"
Nadelen: "jammer dat link van Kayak niet werkte"

Nadelen: "While clearly my lack of attention to detail, I do not mind Heathrow / city / Gatwick, so when I saw a deal I took it. On my return flight I discover that it is to London Luton, and not one of the 3 ACTUAL Airports in London."

Voordelen: "The flight itself was quite quick and the staff on board were very nice"
Nadelen: "We boarded really early but the plane hadn’t arrived and we were made to wait in a corridor, we boarded at about 9:30 when we were supposed to depart at 8:55, we departed almosted an hour later than expected (9:45) which made a huge difference and unfortuntely we missed the train from luton and the last tube in London."

Nadelen: "My luggage was lost possible it was stolen by the checkin desk, and they are not helping but a very minute amount"

Voordelen: "Super Easy for a traveler with simple expectations."

Voordelen: "Comfortable waiting area, on time departure, friendly staff, who were also patient."

Voordelen: "The crew and flight experience in general was nice"
Nadelen: "3 hours delay! Also, few people got a 5€ bonus (for food/drinks) but most of us didn’t know about it."

Nadelen: "The take off was delayed too much."

Voordelen: "La aerolínea es puntual, me gustó el proceso de embarque, a pesar de tener varias filas, fue ordenado."
Nadelen: "Cobran todo, obviamente es una aerolínea low-cost, pero podrían dar por lo menos un vaso con agua."

Nadelen: "Ik moest rennen naar de gate omdat de schermen te laat waren. Er waren meer reizigers die onvriendelijk gewezen werden op het feit dat ze “te laat” waren."

Voordelen: "I like the ease of this airline"

Nadelen: "Schiphol is eigenlijk te groot. Alles kost veel tijd. Vlucht was half uur te laat"

Voordelen: "Nothing special to mention"
Nadelen: "No luggage room above our head, we had to leave our luggage somewhere else far from our seats and the crew should help us promptly to get those luggage back but no, we had to get it ourselves and had to wait till the very end after all the other passengers have already got off the plane. Not fair on us when we were sat next to exit but had to anxiously wait. Shame!"

Nadelen: "Easyjet behandeld je als vee. Je hebt als passagiers niets te vertellen en als je protesteert beroept het personeel zich op policy. Handbagage is zo'n policy. Elke keer moet je je handbagage achterlaten bij de trap en als je dan in het vliegtuig komt zie je overal lege vakken."

Nadelen: "Luggage was damaged hard. Can't reach support online or offline (Tel). I tried to reach today via Facebook page message"

Nadelen: "Delayed"

Voordelen: "The price. The website"
Nadelen: "The queues for baggage drop off are the worst I've ever been in. Either you're understaffed or there was some kind of mess. My back and my legs are aching from the long stand."

Voordelen: "The allocated seating system avoids having to rush onboard to claim your seat. In the past it became quite chaotic when boarding the plane."
Nadelen: "The long wait to board our plane especially when it was so hot and clammy."

Voordelen: "Nothing"
Nadelen: "2 hours delayed"