Dagelijkse schoonmaak en installatie van HEPA-filters in de cabine op vluchten naar Zuid-Amerika
|november||Beste tijd om de massa te ontvluchten met een gemiddelde daling in prijs van 4%.|
|december||Populairste tijd om te vliegen met een gemiddelde toename in prijs van 10%.|
Gemiddelde prijs retour
|€ 719||(gemiddelde prijs in de afgelopen 2 weken)|
|€ 500||of minder|
Topdeal enkele reis
|€ 267||of minder|
KLM, GOL en Aerolineas Argentinas hebben hun wijzigings- en annuleringskosten stopgezet voor vluchten naar Zuid-Amerika. Bevestig het beleid op de boekingssite.
De vliegtijd van een directe vlucht vanuit Nederland naar Zuid-Amerika duurt met een afstand van 9578 km gemiddeld 24u 17m. De populairste route is Amsterdam - Lima met een gemiddelde vliegduur van 12u 30m.
Het goedkoopste ticket naar Zuid-Amerika vanuit Nederland dat in de afgelopen 72 uur is gevonden, was € 172 voor een enkele reis en € 357 voor een retour. De populairste route is vanuit Amsterdam naar Lima en het goedkoopste vliegticket voor een retour dat in de afgelopen 72 uur voor deze route is gevonden, was € 480.
KLM, GOL & Aerolineas Argentinas vliegen het vaakst vanuit Nederland naar Zuid-Amerika.
Op basis van zoekopdrachten naar vliegtickets bij KAYAK is Rio de Janeiro de populairste bestemming (13% de totale zoekopdrachten Zuid-Amerika). Daarna zijn de volgende bestemmingen populair: Lima (12%) en São Paulo (11%). Vluchten naar Paramaribo (8%), naar Bogota (8%) und naar Buenos Aires (5%) zijn ook populair
KAYAK's prijsvoorspellingstool maakt gebruik van data uit het verleden om te voorspellen of de prijs voor een bepaalde bestemming en reisdatum waarschijnlijk binnen 7 dagen zal veranderen, of niet. Zo weten reizigers of ze nu moeten wachten of boeken.
Scores op basis van KAYAK klantbeoordelingen
Nadelen: "Nada, I slept through this leg and the staff let me be."
Voordelen: "The crew was nice, the food was really good, the plane was clean, and they used reusable silverware and plates to avoid waste."
Voordelen: "Crew was amazing. Good food. Comfortable seats"
Nadelen: "Music options along with the movies"
Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"
Nadelen: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."
Voordelen: "The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry."
Nadelen: "The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room."
Nadelen: "2 hour delay and 3 crying babies on a red eye."
Nadelen: "My parents needed special assistance for boarding and changing flights in Zürich and SWISS was just phenomenal. Thank you very muc"
Voordelen: "Crew was lovely, patient with all us skiers returning from the slopes. The food was EXCELLENT- for airline food. And I was in economy."
Nadelen: "The Entertainment tech was not smooth, had difficulty getting it to function and likely annoyed the person in front of me with all my tapping."
Voordelen: "Short flight, no entertainment. They still offer free snacks on short flights, a plus, but it was an almost frozen cheese sandwich. A Little bag of pretzels would be better. The crew was very friendly."
Nadelen: "Boarding is confusing. Bad lines, unorganized, and people pushing. They should probably come up with a better system."
Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"
Voordelen: "They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious."
Nadelen: "The delay to fly was the only issue"
Nadelen: "Lost baggage"
Nadelen: "Too hot. Too late. Staff could have been more accommodating. Online checkin was impossible."
Voordelen: "Quick, clean, flight."
Nadelen: "Boarding delay due to mechanical problem. Line to board was more like a mass of people trying to squeeze through all at once and surprisingly disorganized. Somehow managed to board quickly, though."
Voordelen: "We called for seats 23 hours prior to flight. To our amazement we were assigned to an exit row."
Nadelen: "It was an easy 2.5 hrs. flight at which a small warm quiche was served. Nice surprise."
Voordelen: "Nothing about it"
Nadelen: "They didn't even take us!"
Nadelen: "carry-on baggage procedure not clear. deal with this issue upfront, not at end when cost is 3x more so Swiss can make more money this way."
Voordelen: "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
Nadelen: "Nothing, everything was superb"
Voordelen: "There were good entertainment options though I didn’t use them"
Nadelen: "Our flight was delayed 2.5 hours, during which we had boarded but were told we could not leave our seats even for the bathroom. We were offered a cup of water once during this delay which is inexcusable. (We were also woken up to serve dinner at 1am so that was incredibly inconvenient for an overnight flight) On top of that, I, as well as many others missed our connecting flight. Personally I missed my connection by 20 minutes, which seems a reasonable amount of time to hold a connecting flight with so many people from our flight on that next one. In missing by only 20 minutes, we have lost an entire day of our trip and are spending 9! hours in the airport today. There was no communication between flights clearly. Despite there being an earlier flight we could’ve been placed on after missing our connection - we did not get booked on this flight. I asked why and they just randomly placed people on random flights with no regard for when we showed at the desk. In this scenario, a first come first serve would have alleviated an absolutely awful experience. I will never fly Swiss Air again and will urge people I know to not fly this airline. The experience was extremely frustrating, the best response from an employee was “that’s all I can do for you” and I wish it on no one."
Voordelen: "Everything was excellent from boarding with almost no delays to the service on board. We would definitely travel with swiss again"
Voordelen: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."
Voordelen: "Friendly crew"
Nadelen: "No wifi"
Nadelen: "It was hard to figure out how to request a special meal"
Voordelen: "100% the best flight experience I've ever had flying. Wish I flew to Europe more so I could fly with Swiss more often. Thanks!"
Voordelen: "All went fine and the crew friendly. 12 hours from Switzerland to Sao Paulo is extremely long time to sit in an airplane, but temperature and air were fine and the flight was without delay."
Voordelen: "staff was very nice"
Voordelen: "Friendly and high quality service"
Nadelen: "no light over my seat and I reported it before the plane took off. the plane was old, the entertainment system not as expected - really poor"
Voordelen: "Swiss took care of your mistake, booked on subsequent flight."
Nadelen: "No idea a you never actually delivered a ticket. Flight over sold, Swiss had no record of the booking. KAYAK screwed up."
Voordelen: "Polite cree"
Nadelen: "Crowded plane, long boarding and waiting to be seated"
Voordelen: "not enough room, everything hastily delivered"
Nadelen: "- late in arrival - 2h late in departure - lost my luggage"
Voordelen: "Legroom is too little"
Voordelen: "Service was great staff very attentive food was good and crew makes sure you are never hungry or thristy"
Nadelen: "It was a 11 hour flight and coach seats too small to sleep"
Voordelen: "The food was really great! And the crew was very friendly. Was pleased that everything went smoothly."
Voordelen: "Crew and people were fabulous!"
Nadelen: "LONG lines at check in. Almost missed flight even being there 90 mins early."
Voordelen: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."
Nadelen: "1 hr 50'' delay"
Voordelen: "They put us in a nice hotel"
Nadelen: "Flight was delayed for more than 1 hour and it was overbooked. So they put us on a united flight for today. This flight is also overbooked."
Nadelen: "1stly the lady at the check in was not nice [ i should have gotten her name -] she was rude and quite 'authoritarian' which is uncalled for- when you have paid an expensive ticket are just trying to check in. then I checked an extra bag - and could not pay where i checked in. i had to go to another counter to pay - there was a line and it took a good few extra minutes - and i still had to get thru security. if you can pay at the check in counter this would avoid this extra step. i was really not happy about it swiss air needs better efficiency and better customer service"
Voordelen: "Check in, crew were friendly enough"
Nadelen: "Worst food ever, vegetarian so called wraps and breakfast. Bland eggs and rotten fruit salad. The fact that when I request a window seat and am told I have one then to find out I don't. Rather tell me that in the first place. This has happened numerous times with swiss. Remote for the entertainment didn't work and although crew said they would reset it they never did. A bit of a pain for a long haul flight of 8 hours...."
Voordelen: "The seat, the airport, the service"
Nadelen: "The tight connection"
Voordelen: "I don't think I'd ever experienced such a friendly and empathetic crew."
Nadelen: "Security was a disaster in Amsterdam. Lines were long and they were checking everything - e.g. My bag had to be screened 2x because of my Kindle, which never happens. But the crew was Extremely accommodating and helpful."
Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."
Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."
Voordelen: "crew was friendly, little snack was delicious"
Nadelen: "Just before landing in Zurich the flight attendant started to announce the gates for flight connections. I was on tight schedule trying to make my connection to Amsterdam. He first started to give my gate number, but then said there won't be flight to Amsterdam until the next day. I was very worried. When landing it was very difficult to find anyone working for Swiss to assist me. Then someone told me that my flight would be leaving in 3 minutes. I asked to be rushed through line, but everyone said not too worry because plane would wait for me. When I arrived at gate there was no one there. Then it took quite a while to find another Swiss employee to help me. There seemed to be a lot of confusion."
Nadelen: "flight was delayed half and hour and i missed my connecting w"
Voordelen: "Overall product fine, food excellent"
Nadelen: "Quality of seats. Overall every class seems to have same seats in Business one middle seat free. Does make for comfort of the actual seat. Virtually no entertainment, no head phones or such like. (3 hour flight)."
Voordelen: "Staff were polite"
Nadelen: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"
Voordelen: "Professional crew. Good simple check in."
Nadelen: "Delay due to strike"
Voordelen: "Everything works and quick to get to destination."
Voordelen: "Great airline"
Nadelen: "The plane is so old..,"
Nadelen: "Everything was good"
Voordelen: "The aircraft"
Nadelen: "No overbooking next time!"
Nadelen: "Don’t be late"
Nadelen: "Too hot inside the aircraft"
Voordelen: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"
Nadelen: "They left my bag off the plane. Ridiculous."
Voordelen: "Everything was smooth and effortless."
Nadelen: "Can’t think of anything."
Voordelen: "Cabin facilities"
Nadelen: "They didn’t bring one of my bags"
Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"
Voordelen: "absoluut geen klachten"
Nadelen: "not really"
Nadelen: "Uitermate tevreden!"
Voordelen: "Crew were great, food, entertainment, seat and everything else was great as well."
Nadelen: "lost baggage"
Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."
Nadelen: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Nadelen: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"
Voordelen: "I slept pretty much the whole time"
Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"
Nadelen: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"
Voordelen: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Nadelen: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."
Voordelen: "Excellent very good"
Nadelen: "Everting so good ex"
Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
Nadelen: "Bag was lost"
Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"
Nadelen: "Amesterdam airport employee was really rude"
Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."
Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."
Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."
Nadelen: "Flight was delayed"
Voordelen: "Prima vlucht! Geen aanmerkingen."
Voordelen: "In Toronto werd ik aangesproken door een dame van KLM met de vraag hoe ik reisde, alleen of in groepsverband etc. Zij gaf aan dat ik gebruik kon maken van de lounge en dat er hulp aanwezig was om bagage in te checken bij de self check-in. Uitermate vriendelijke en behulpzame dame. Tijdens de vlucht was er zeer vriendelijk en behulpzaam cabinepersoneel beschikbaar."
Nadelen: "Lang wachten bij de incheck"
Voordelen: "We vertrokken vanuit Tapei 10 minuten voor plan. We kwamen bijna 3 keartier voor schema aan."
Nadelen: "Omdat Economy Comfort vol zat (een maand van te voren), een exit roe geboekt. Wel veel beenruimte, maar in de breedte echt te krap voor een vlucht van 12 uur."
Nadelen: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Voordelen: "De reis verliep voorspoedig. Diner en ontbijt waren redelijk."
Nadelen: "Film aanbod was aan de magere kant."
Nadelen: "Op papier was het een KLM vlucht. Maar tijdens inchecken werd het een Jet Airways vlucht. Alle privileges als platinum frequent flyer was direct weg. Geen voorrang bij inchecken, geen voorrang bij handbaggage check,."
Voordelen: "Comfortabel en netjes"
Nadelen: "Personeel is niet altijd even vriendelijk. Een glimlach kost niets, toch?"
Voordelen: "Crew are the best!"
Voordelen: "Good selection of movies."
Nadelen: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."
Nadelen: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."
Nadelen: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"
Nadelen: "Seat angle adjustment was not the most comfortable for sleeping."
Voordelen: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."
Nadelen: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."
Voordelen: "Check in agent extremely helpful and friendly."
Nadelen: "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."
Nadelen: "Tell me i would misst the next flight and that my beg will not go to the final airport."
Nadelen: "Geen wifi voor 9 uur"
Voordelen: "Flight was on time."
Nadelen: "In flight complimentary food and drink service could have been better."
Nadelen: "Too much time spent at boarding. On luggage missing."
Voordelen: "The crew was pleasant and boarding efficient I lucked out with first class"
Voordelen: "The crew"
Nadelen: "Seats! They were too small!"
Nadelen: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."
Nadelen: "Better in flight entertainment"
Nadelen: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."
Voordelen: "The staff were very helpful and professional."
Nadelen: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Voordelen: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Nadelen: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"
Voordelen: "Over all pretty good for price."
Voordelen: "Just a routine flight but done with perfect execution."
Voordelen: "The plain was ok, the crew really nice and attentive. The only “problem” would be the food, mostly for the breakfast that was awful."
Nadelen: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Voordelen: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Voordelen: "The cabin crew was super patient and accommodating of the passengers."
Nadelen: "Cramped quarters"
Nadelen: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."
Nadelen: "We were 2h late"
Nadelen: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
Voordelen: "Crew were pleasant most of the time"
Nadelen: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"
Nadelen: "Vlucht door vertraging van uit lax gemist op een paar minuten"
Nadelen: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."
Voordelen: "Flight was smooth"
Voordelen: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."
Voordelen: "Hospitality of the flight attendants"
Nadelen: "Toilets could hv been cleaned more often"
Nadelen: "Geen ontbijt of iets dergelijks, dit ondanks vroege vlucht."
Voordelen: "Normale vluchtte t"
Nadelen: "Te last vetrokken"
Voordelen: "it was cancelled so they got me on the next flight on Turkish"
Voordelen: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Nadelen: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."
Voordelen: "On time...comfortable, clean, newish A321...good leg room...friendly crew...pain au chocolat for breakfast"
Voordelen: "No delays, service with a smile"
Nadelen: "Nothing to report."
Voordelen: "Seats were comfortable with good recline. Food was good, but not excellent."
Nadelen: "They forgot the snack/breakfast service for the front right section of economy then had to rush it. Overall, the service was good, but some things just seemed off. An attendant call was never answered, etc."
Nadelen: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."
Voordelen: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."
Nadelen: "Food was not good."
Voordelen: "Standard stuff"
Nadelen: "bad smell around my seat"
Nadelen: "Meal choice missing kosher non-gluten combination."
Nadelen: "I was denied booking because they didn't properly issue my boarding pass. They refused to pay a hotel and kept lying and mistreating me."
Voordelen: "Iberia is great"
Nadelen: "Great airline Iberia is great"
Nadelen: "The gates were announce at the time of boarding. No enough time to get the gate"
Voordelen: "Puntual en horas de salida y llegada"
Nadelen: "Son muy incómodos los asientos para un vuelo trasatlántico"
Voordelen: "Flight at time. Arrived earlier than expected."
Nadelen: "I ordered a cava bottle and it was hot. But rest was ok"
Voordelen: "The flight attendants were really nice and kind and the onboard entertainment was nice"
Nadelen: "LEG ROOM! This was less than normal space! The seats were so close to each other I couldn’t even straighten up my knees! This is a long haul flight, it is not humane to keep people folded in 3 for 12h!"
Voordelen: "Entertainment was ok, had holl rodarte options and good variety"
Nadelen: "Seats are hard, no leg space, no elbow space, the upright is 90degrees. The crew is not helpful, to the point and act like they are doing you a favor by being there. In one instance the attendant told a passenger "you can move your bag, or I will move it for you." To another passenger, without prev"
Nadelen: "Todo estuvo excelente!!!"
Voordelen: "Crew vriendelijk"
Nadelen: "Te weinig beenruimte, handbagage moest toch in het ruim, lang wachten op koffers heenreis"
Voordelen: "Timing, easy boarding."
Nadelen: "WiFi didn’t work. Seats were ridiculously small but it got me to Paris safe and sound, and that’s what matters most."
Voordelen: "Clean and fairly new aircraft. Good flight"
Nadelen: "Ground staff more helpful"
Voordelen: "On time"
Nadelen: "SEAT was not confortable"
Voordelen: "The food is very good in 1st class."
Nadelen: "Even though 1 of the 3 stewards was really excellent at everything (foremost his impecable attitude towards passengers), nothing is really standing out anymore in IBERIA 1st class. It used to be extremely good, but now everything is banal. No attention to detail or pleasantness. The one thing that really concerns me is that Spanish stewards, more the women than the men, are becoming more rude than before. I understand that some passengers must be a hassle from time to time, but this is their one and only job, so a nice attitude is of the utmost importance."
Nadelen: "The flight to Madrid from Porto left so late I missed my connecting flight to Bilbao and I so I took a bus to my destination."
Nadelen: "No where when I booked the ticket it said I would need to pay for luggage and I had to pay 50euros for 1 checked bag"
Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"
Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"
Voordelen: "Great check-in process. Friendly, helpful crew. Well-maintained aircraft."
Nadelen: "Iberia charges for everything in in-flight service (even soft drinks)."
Voordelen: "Good organization and time on flight."
Nadelen: "In 10 hours never offered water."
Voordelen: "Relatively cheap flight"
Nadelen: "Zero legroom. My legs were in aisle."
Voordelen: "Every thing special the staff generaste thy was perfect"
Nadelen: "My USB connector didn’t work"
Nadelen: "movie selection very poor"
Nadelen: "old plane not comfortable"
Nadelen: "Your bag people are thieves."
Voordelen: "Nothing stands out."
Nadelen: "The seats are cramped, no leg room. The passenger in front of me reclined her seat and spent the majority of the flight in my lap. The temperature on the plane was hot. if you're in an aisle seat you might feel the air conditioner but not if you're in the center of the row. There are not air vents above the seats. This was a long flight to be miserable."
Voordelen: "The flight itself was fine"
Nadelen: "The agents at check in were rude and unhelpful despite the fact that I was traveling business class. One even tried to tell me what it is like to fly in the US, that it is worse than in Spain."
Nadelen: "Airliner contracted out to another flight operator. We looked up and down the terminals trying to find the sign for IBERIA to no avail. It was quite hectic and stressful to arrive to the airport and not see your airline booth anywhere. No signage or anything there of to indicate Iberia or the other operator taking over this Iberia's flight. Then they wanted to charge for my carry-on saying it is too large. Went back and forth arguing for about 10 minutes then I found the bag sizing stand and demostrated to them my carry-on bag fits inside the bars as indicated in their sign. They said oh well it looks large from here. Customer Service is non. It is more Customer Harrassment. DO YOU PAY YOUR CUSTER SERVICE REPS Commission for every checked bag or something? Too bad there aren't many more options but I am considering going to social media to with this. NOT HAPPY and not flying with IBERIA anytime soon. SEnd me my refund!"
Voordelen: "surprisingly smooth transition with enough time to make all connections.."
Nadelen: "wish I would have been informed of imports not allowed but more my bad..."
Nadelen: "For the first time ever an airline lost my luggage. I fly several times a year and thus was my firat time flying Iberia. What a headache and inconvenience."
Voordelen: "Cabin crew did reseat a passenger when there were two tallish men in same row."
Nadelen: "The seat on the LGW to MAD leg of my journey was very painful and uncomfortable. Seat pitch was very short. I have never seen such close seats in 45 years of flying including bargain airlines let alone more pricey higher quality airlines like British. Iberia was supposed to be an extension of British. When I arrived at MAD I went to the Iberia desk and tried to make an upgrade to their "business" class which was not up to the level of British's Premium Economy. At the Iberia desk at MAD, or online, or on the phone to upgrade the short leg of my return trip without raising cost of my whole round trip from USD $1250 to over USD $4000! years.This was RETURN part of my journey! Also was not able to choose seats ahead of time at MAD when I landed, online, or on the phone. British also said that I could not upgrade just the first (MAD to LGW) leg of my return journey. I would have to upgrade the LGW to TPA also. It is critical to me that I can physically fit into the space between my seat and the one in front. Emergency evacuation would be very difficult for all pax with the short seat pitch. My having to sit sideways with my legs in the aisle would make it more difficult for other pax to to evacuate in an emergency. Since I need a wheel chair I can no longer request the exit row as I have done for 45 years. British should be aware that bad experiences with partner airlines tarnishes their reputation. As a premier airline British should pressure partner airlines to maintain seat pitch at no less than 32 inches which is still tight for many people. Since not all partners have equivalent classes of fares, British should allow mixed classes. For example on a TPA to MAD round trip journey, it should be possible for the transatlantic legs to be at Premium Economy prices, and the short legs LHR or LGW to MAD at business class prices. Feel free to contact me."
Nadelen: "The flight crew only cared about their first class passengers."
Nadelen: "My flight was cancelled and I had to wait in the Madrid airport for seven hours before getting a new flight and retrieving my luggage (five for the new booking, 2 for luggage). It's understandable that flights get cancelled due to weather, but the handling of re-accomodations should be much faster. Iberia did not have enough people to handle it and made no effort to bring in more help. Instead, workers were continually leaving. By the end, there were only two people helping the line of dozens of stranded travelers. I was very disappointed."
Nadelen: "The plane was absolutely freezing. It was so uncomfortable. And no leg room whatsoever. I couldn't even cross my legs."
Voordelen: "Was surprised to be upgraded to business class, so it was effectively the most comfortable flight I've ever been on!"
Voordelen: "I liked the Crew they were very patient with all the passengers. They were bunch of really annoying kids in front of me and handled them very professionally."
Nadelen: "I didn't like that I could not control the air in business class. I spent good money to sit up there and I would expect to have control of the air because I had a 11 hr flight in a 90 degree plane. It was really a uncomfortable. Also I didn't like that their was no sporting events or cooking channels to watch on my flight and the movie selection were horrible."
Voordelen: "Good movie selection"
Nadelen: "check-in very poor. Priority check-in was slower than the others. The attendant was unhelpful and had inaccurate information"
Voordelen: "Ibrya is grayte"
Voordelen: "Extremely punctual Friendly staff Comfortable seat design Outstanding entertainment options"
Voordelen: "I did a up grade To bisnees an it was very disapointed"
Nadelen: "No free snacks or drinks"
Nadelen: "Crew was good but they could be friendlier (i.e. smile).."
Voordelen: "The friendly, professional and always willing to help and device staff. The tasty food and snacks. There was always a member of the staff visible so it was easy to get water during the 10 hour flight. Or you can go and see them into their resting area and they were willing to help."
Nadelen: "I tried to paid for an upgrade but the ground staff wasn't very accommodating, she just said no."
Voordelen: "Didn't happen!"
Voordelen: "Everything was great."
Nadelen: "Boarding was a bit late."
Voordelen: "The crew was great."
Nadelen: "Very unpleasant seating. For some reason, the armrests do not raise all the way, making it impossible to get comfortable and cuddle with your spouse."
Voordelen: "The attendants/crew were kind and efficient"
Nadelen: "worst seat on the plane. Off center from the isle. Off center tv. drop down table not available due to interference with service carts. Bumped into often by everyone that passes. Next to the bathrooms. 8+ hours of extraordinarily uncomfortable travel. I am 5'4 110 and fit easily in small spaces"
Nadelen: "Transfer time in Lisbon"
Voordelen: "NOTHING.....................TAP AIR PORTUGAL CANCELLED THE FLIGHT WITHOUT PREVIOUS NOTIFCATION. I HAD CHECKED IN ONLINE, HAD THE APP ON MY PHONE WITH MY MOBILE NUMBER AND EMAIL...................NO ONE ADVISED. i SHOW UP AT AIRPORT AND NO ONE TAKES RESPONSIBILITY..............DREADFUJL AIRLINES"
Nadelen: "EVERYTHING...................THEY HAVE NO CUSTOMER SERVICE. THIS WAS FOR A BUSINESS CLASS TRAVEL.................JUST IMAGINE WHAT A NIGHTMAORE THIS WAS FOR ECONOMY TRAVELING PASSANGERS"
Nadelen: "I was not informed the ticket didn’t includes luggage"
Voordelen: "All was well from checking in to baggage claim."
Nadelen: "A delay of about 20 mins"
Nadelen: "Flight was so delayed we missed our connection."
Voordelen: "The crew"
Nadelen: "Be on time and that they dont loose my bags! Wait for and extra 2 hours in the arrival airport because of the lost"
Nadelen: "We were just surprised by the charges for our checked bags. Thought we had it all covered, but no!"
Voordelen: "nice people and cordial staff"
Nadelen: "cold night in Vienna, pre-boarded then waiting on the bus for 15 min (with doors open) before driven to the plane. then again landing in Lisbon, off the plane then bused to the terminal. slow"
Voordelen: "Nothing was amazing. Worse thing is the luggage -- they only allow 8kg as carry on, You can hardly carry anything more than a computer and the actual TUMI carryon bag with that."
Nadelen: "Lots of unhelpful, depressed people, servicing the company and this particular flight at the airport in Copenhagen. Worse thing of all is the luggage -- they only allow 8kg as carry on. You can hardly carry anything more than a computer and the TUMI carryon bag with that.with that."
Nadelen: "A little too warm but not unbearable. We paid extra for seats together but did not get to pick them. We would have preferred a window but were in the middle 2 of 4."
Voordelen: "the crew was very helpful and friendly"
Nadelen: "The Lisbon airport could have more places with working electrical plugs or USB ports in order to charge devices while waiting for your flight."
Voordelen: "Crew service was excellent, food even hetter"
Nadelen: "Plane was full thus carry on roller bags had to be checked- big security concern re theft"
Voordelen: "There was a major problem with my booking and I went through almost 2 hours or stress thinking I would not be let on the flight. This has never happened with Kayak. But it was really bad. TAP insisted they could not book me on as Azores Airlines from Pinta Delgado to Toronto was not booked for me. I had to call bothe airlines. With no help from the desk. I finally got both to confirm and at the last minute was allowed on the flight. I chose this route to have a nice couple of days in Portugal and I will have. But the flight start was really upsetting."
Nadelen: "I like Kayak. But am very concerned about booking through in the future with this treatment."
Nadelen: "Schedule wrong, missed next flight"
Voordelen: "Food was alright"
Nadelen: "No entertainment, no charging port beyond row 15."
Nadelen: "2 hours late, problems with entertainment, bad service at chack-in"
Nadelen: "We travelled with 2 carry ones and one checked bag throughout our 2.5 week honeymoon. Check in agent suggested that we check all 3 of our bags since the flight was full. We did. The flight from BCN to LIS was delayed 2 hours at the gate, but we were told we could somehow still catch our flight from LIS to PDL. We trusted that was true. We arrived at LIS without a single garment of clothing (we checked all 3 bags through to PDL), and then realized we missed the flight to PDL. We stood in line for 3 HOURS at the TAP help desk, only to wait behind a group of very angry people who monopolized the staff. Once we told the agent our situation, he told us there were no more seats on any flight to PDL the next morning. Not only that, but he could not provide a hotel for us to spend the night. This is 2:30am, 3:30am BCN time. He told us to find our own hotel, but we do not have international phone plans, so we could not make the reservation ourselves. He had nowhere for us to sleep. Then he had us wait for his SATA associate to help us, and he put us on a flight to PDL the next day, but it was not direct! We had plans for the following day, a hotel reservation in Ponta Delgada that is NOT refundable, and now the final portion of our honeymoon is ruined. No one ever offered to give us vouchers for ANY costs or for the anxiety and total of 14 hours lost on the most important trip of our lives. Shameful."
Voordelen: "Excellent attention by the crew and the food."
Voordelen: "The crew was great. Happy crew is a fun crew to be around."
Voordelen: "The staff"
Nadelen: "Late takeoff. Late arrival. Had to run thru the terminal to catch the next leg. Lost luggage."
Voordelen: "Nice and clean aircraft, snack on the way to Lisbon"
Nadelen: "Cramped seats (very),"
Nadelen: "I paid for the upgrade to business class and is like wasting money, the seat on business class was not working good"
Voordelen: "overall good service; seats are full recline leaning type, which isn't the most comfortable solution, but ok."
Nadelen: "TAP connecting flight was three hours late"
Voordelen: "Modern airplane"
Nadelen: "1h late. Non reclining seats."
Voordelen: "Staff were pleasant"
Nadelen: "The 2 hour turned 3 hour delay. Lack of organizational during check in. Had to show our documents 4 times within 10 meters."
Voordelen: "The stewards and stewardessen were very professional and friendly"
Nadelen: "The flight attendants didn't come around with anything to drink, except with meals. All international flights I have been on offer multiple drinks through the flight. They charged $80 for a suitcase. This was not a discounted ticket."
Voordelen: "I got to Lisbon on time."
Nadelen: "just another bus ride"
Voordelen: "I got to Rio de Janeiro on time"
Nadelen: "cramped seats, minimal water offered by crew on 9.5 hour flight. I also found the extra charge to reserve a seat on this flight a serious affront to economic sensibility"
Nadelen: "Our flight leaving Boston was delayed by 2 hours due to a mechanical issue. So, we missed our connection in Lisbon to Venice (our final destination). We were rerouted from Lisbon to Rome and then to Venice, turning our 2 leg journey into a 3 leg flight. We were offered just 16 euros worth of food vouchers for our trouble. We asked for lounge access because missing our connection meant we had to cool our heels in the Lisbon airport for 3 hours until our flight to Rome took off. We were told we'd have to pay for the lounge! Then, our flight to Rome was delayed. We stood at the gate for 40 minutes past boarding time. No staff even announced that the plane was delayed or how long we should expect to wait. When we finally got to Rome, we had 10 minutes to make our connection to Venice. We lost an entire day in Venice."
Nadelen: "1. Food. I think that sandwich and juice are not enough for 3 hours flight that costs 130 euros. 2. Departure time. The flight was delayed for more than 1 hours. When we arrived at Schiphol it was night already and trains to towns around were super rare. So we came in home at 3 a.m. instead of the planned 1 a.m."
Voordelen: "I did like the crew and food were great!"
Nadelen: "I am very unhappy as I paid extra for my seat selection and did not get a window seat. I will be following up about my complaint"
Voordelen: "The staff and no delays. Checking in , great customer services and she was vey efficient."
Nadelen: "The uncomfortable seats ."
Nadelen: "They kept us all day in the airport t to then tell us at 7pm that the flight wouldnt actually leave that day."
Voordelen: "Absoulty nothing"
Nadelen: "Your lack of verification of someone at your gate compelling my wife to pay in cash instead of accepting the reservation. Uouj could snd should. Have call security And your gate and investigated my claim. You had 3 hours to do so."
Voordelen: "They fed us and provided good entertainment. Seats have plenty of room and are comfortable."
Voordelen: "The seats were pretty comfortable and the crew was excellent."
Nadelen: "There was no entertainment and the food wasn't good."
Nadelen: "The flight was 45 min late and nobody seemed to bother about it"
Voordelen: "TAP and the personnel from TAP were fantastic."
Nadelen: "The Dutch/KLM gate agents were horrible. I was treated rudely and unprofessionally."
Nadelen: "Not much leg room."
Voordelen: "Quick boarding. Crew is great."
Nadelen: "Schiphol delays everyone's life."
Voordelen: "Easy check in and bag handling"
Voordelen: "Incredible experience!!! Best airline ever I have flown on!!"
Nadelen: "Only complaint was group lines should have been established before boarding began. Everyone was in a large group before they told us where to line up and then it was too late But once we were on the plane it was an amazing flight experience!!! The comfort was unparalleled to other airlines I have flown on. Thank you so much!!!"
Voordelen: "Nice crow"
Nadelen: "We spent about a half hour waiting to take off"
Nadelen: "Terrible food, old plane, ticket fare very expensive. TAP never more."
Voordelen: "The worst entertainment system I've seen."
Voordelen: "Lots of flight options."
Nadelen: "Both outbound and inbound flights late, no real explanation for inbound. Boarding on inbound was chaotic."
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