Vind goedkope vluchten naar Miami (MIA)

Voordelen: Crew was friendly and helpful, food was tasty and flight was nice and smooth.

Nadelen: It would be wonderful to have all seats the same as first class for a long distance flight.

Voordelen: Clean and new planes. On time.

Nadelen: On the transatlantic flight the crew was unattractive and somewhat rude. They skipped our entire row serving morning refreshments and then complained and tried to shame us all for calling them back. Food quality was on par with Alegent Airlines. We even got charged for one piece of checked luggage 46lb on a international flight. That was a first!!!

Nadelen: Seats very hard and uncomfortable in economy

Nadelen: I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!

Voordelen: One amazing member of staff - she was the only redeeming person of all the cabin crew. The snacks were good (mini cheddars, mini twix bars and mcvities digestives).

Nadelen: EVERYTHING, but top 3 are: comfort (seats are TINY), legroom (there isn’t any), entertainment (very limited). Lastly, I think I’ll have to gauge out my eyes and ears if I have to endure their safety video one more time...

Nadelen: Update passengers as and when possible. Was left in the dark about many things.

Voordelen: Seamless boarding and seat upgrade to economy premium.

Nadelen: London Concorde first Lounge is old, food and service terrible, toilets dirty. And that is the best they got. Will try to avoid BA and only use if no other option. LH and AF much better in Europe

Voordelen: The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars...

Nadelen: So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!

Voordelen: Just the cabin crew being nice

Nadelen: Punctuality KLM is always late

Nadelen: Long haul flight made pleasant by KLM

Nadelen: Delays, took my hand luggage into the hold,

Voordelen: It was fine.

Nadelen: Seats are a little crammed.

Nadelen: The seat was very uncomfortable. There were only two beverage services, at meal times, and the water pours were maybe 4oz. After 8 hours, I was pretty thirsty.

Nadelen: The crew at flights run by Iberia were particularly unpleasant. Special those in the flight from Madrid to Miami. Ladies we’re particular rude and aggressive when talking to me and my daughters. Basically as if they were doing us a favor wile doing their work.

Nadelen: Lost flight same airline delay at Paris :(

Nadelen: Nothing

Voordelen: My eyes were closed and the crew passed by while serving food but did not wake me up. As a traveller I been woken up while food was served or food was kept on the seat tray.

Nadelen: Overall the flight was good but I dont know why the crew was like that, and the flight seats ain't comfortable and were to close to each other. I legs wasnt comfortable

Nadelen: Seats do not recline on this plane.

Nadelen: Milan airport closed and flight diverted. Horrible experience

Voordelen: Food was ok

Nadelen: Who starts a boarding process 2h before the flight with only 2 counters, with no possibility to check in online (even for those without luggage) and no automatic machine? I'm very glad the company had the kindness to wait for us on the last call for boarding when you finally check your luggage 30min before departure. Should we talk about the politeness of your fight crew? In short, very disrespectful. Delivering the luggage took an extremely long time

Voordelen:

Nadelen: The flight was delayed. I suggested I take another flight, they kept on saying we will not be late . Well i missed both connecting flights.

Voordelen: The staff are always lovley

Nadelen: They lost my bags and 5 days later I still don’t have them.. traveling alone with a baby for Christmas.. all my gifts were in that bag so Christmas is a bit of a loss.. I find it way to difficult to get refunded or reimbursed for my loss

Voordelen: Staff unwelcoming and rude. Poor service.

Nadelen: Overall the communication, service and the comfort are poor from checking in to arrival.

Nadelen: Seats were uncomfortable for anyone tall and they were very hard. Dirty pillow no cover. Food very disappointing.

Voordelen: Niks leuk ,

Nadelen: Lange vertraging langer dan 3 uur , slecht communicatie naar klanten toe , waardeloos personeel

Voordelen: Flight tracker on screen was accurate.

Nadelen: A Final Boarding call was announced at the appointed boarding time for us to stand in the cold gang-way a further five minutes before proceeding outside to board the plane. Neither entertainment nor a safety briefing were provided before taking off. Attendant alerted us to a 'problem with the flight' but was incomprehensible over the speaker, as with any subsequent announcements.

Voordelen: Food

Nadelen: Seat confort

Nadelen: Seats are tiny and uncomfortable!

Nadelen: Very hot on board

Nadelen: entertainment sound

Voordelen: Thé entertainment was amazing. I watched a live soccer game

Nadelen: The space in the plane

Nadelen: Boarding by rows would avoid people rushing to line up ahead of time.

Nadelen: Cramped economy seats compared to Bombay to Munich flight.

Voordelen: Flight itself was good. Crew was nice

Nadelen: Flight was late. Airport experience in Frankfurt horrible. It looked like all was intended to increase the delay. They made me miss my train connection

Nadelen: More communication about flight delays from the airport staff.

Nadelen: food

Nadelen: The plane was so hot!

Voordelen: The crew was as if it didn’t exist and the seat was anything but comfortable.

Nadelen: The seats could have some cushioning, they could have offered some water to passengers, they could have kept the boarding gates the same to save confusion and they could have honoured my choice of seating...what’s the point of giving me a choice when they are going to seat me wherever they please?

Voordelen: Good airport and nice crew

Voordelen: The flight was 20 mins faster, boarding was OK. The ladies on board were doing a good job

Nadelen: Unfortunately the seal with extra legroom was comparable with a standard seat from other mid-distance airlines. The food & drink service was only from very limited quality. There was no entertainment on the seat, only with wi-fi oboard on your own handheld.

Nadelen: Das ist nicht das erste Mal dass ein Eurowingsflug verspätet ist. (Verspätung von einer Stunde!)

Voordelen: The two staff I randomly meet and ask for questions

Nadelen: Stereo type staff unnecessarily and poor customer services from two ladies while I was leaving to exit. I didn’t know I should be escorted by them at that point and they were so rude on . They couldn’t even be nice and understand that I miss my flight.

Nadelen: Improve seat comfort

Voordelen: Flight itself was great but we waited 1.5 hours in Toronto on the tarmac waiting for a gate to clear. Unacceptable

Nadelen: Food could be improved!

Nadelen: Boarding not organize properly Letting passengers go from front to back not good

Nadelen: Delayed landing. No courtesy for business passengers

Nadelen: Hostesses are worse and worse. Forget everything you say. You repeat 5 times. All announcements are made so loudly and 3 times (Russian, English, Spanish). Everyone must wake up. It roars so loadly you can’t hide even in headphones. Late for 30 minutes, which is norm for the company. Then you for the luggage for more than 30 minutes. Worst in Europe.

Nadelen: My skis did not arrive in the luggage. Airline company or airport needs to have a better sustem tracking luggage and making sure no items are lost.

Voordelen: The flight attendant was nice and helped me to move from a passenger that had flu simptoms next to me.

Nadelen: The meals were really bad. Tasteless and not filling.

Nadelen: No clear advice about extra luggage fees In Miami I got help and paid $100 In Madrid, I tried to purchase the extra luggage on line. The website gave me an error. Once at the counter the person helping me there could not help either. I was charged $150 since the purchase was not done on line. I requested a supervisor: denied! My last trip with air Europa!!!

Voordelen: Im not sure how comfortable can an economy, 12 hours and a half flight seat can be.. but somehow it turned out to be easy and nice

Nadelen: The only things i can think of are already given in business class, like even wider seat and spaces between lines

Voordelen: got it on time...even shorter than planned.

Nadelen: 1. why leave the tv screens open all night when people sleep and want darkness? 2. too many bags on board and not in the trunk. 3. not enough blankets.

Nadelen: Not a fan of the elevator music they play. Unnecessary