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Voordelen: nothing

Nadelen: no indication of which terminal to check in, flight was delayed, both cabin and ground crew (and chengdu airport staff) hardly spoke English.

Voordelen: Friendly, attentive, attractive crew.

Nadelen: In-flight entertainment system could have more English content.

Nadelen: If the temperature is higher, that would be better.

Voordelen: Over booking, no seat for me fight back to LA

Voordelen: Great airplane (787 Dreamliner), comfortable seats, lots of meals, no charge for beer & wine

Nadelen: IMO, the flight attendants should understand better english. It was clear they didn't understand much. I had to claim checked bags and recheck every flight segment. No abilty to reserve seats unless it was more than 72 hours before departing!

Voordelen: The crew attention to the customer is top notch. I traveled with China Southern, Delta and Virgin Atlantic but by far Xiamen Air out performed them all.

Nadelen: The occasion freezing of the entertainment system must be addressed. I did inform the crew and they did try their best to resolve the issue without success.

Voordelen: The flight was fine

Nadelen: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Voordelen: crew was excellent

Nadelen: seat was better this flight.

Nadelen: It was my first time frying with Cathay Pacific the flight was okay, food wasn't that good. I don't want to compare with the other, my opinion should have more variety or snack between meals since 15 hours flight. Thank you for listening!

Voordelen: Crew was extremely friendly as expected from Cathay. The aircraft was substituted from the scheduled A350-800 to an A330 but it still had lie flat seats, just not as nice. The crew was very apologetic for the last minute schedule change.

Nadelen: Nothing can be done about the aircraft swap, I’m happy they swapped with an aircraft with lie flat seats as I was exhausted and needed the rest before landing in HKG.

Nadelen: One of the lady flight attendant in the economy class seemed to be not in a good mood and was quite rude.

Nadelen: Seat angle adjustment was not the most comfortable for sleeping.

Nadelen: They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet

Voordelen: The crew was terrific.

Nadelen: First class bathroom could have been cleaner and wider - very narrow, hard to maneuver

Voordelen: Loved the smooth ride.

Nadelen: Bathroom was pretty nasty

Nadelen: Still don’t have my luggage yet

Voordelen: Everything works and quick to get to destination.

Nadelen: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Voordelen: Crew was a little curt in giving instructions - open that window ma’am

Nadelen: I requested the meal a little later cause I was asleep... but she said not possible. I would e been ok with a cold meal a little later cause I wasn’t feeling well. Would’ve appreciated a little understanding.

Voordelen: Everything

Nadelen: No need for improvement

Voordelen: Nice crew.

Nadelen: Horrible seats. Very uncomfortable. No room to move around. Overcrowded plane.

Voordelen: The crew was amazing

Nadelen: Nothing, absolutely loved it

Voordelen: Yes the crew was amazing ✅ Very professional and friendly

Nadelen: A few more newer and English speaking movies sure would be nice. Thanks for asking.✈️☀️

Voordelen: Nice flight, nice crew, night food and nice on board equipment.

Nadelen: No air bridge from Gate 213, It takes transfer bus to Gate 554. It is uncomfort under such hot and humid weather condition.

Nadelen: They’re should prepare Muslem food because sometimes people bought tickets airplanes by online. By online can’t request Muslem food.

Voordelen: Easy boarding procedure.

Nadelen: Seat was broken. The seat's back kept returning forward. Not a lot of water and snack we're given for flight this long.

Voordelen: Nothing

Nadelen: Everything

Voordelen: The plane was very new. Good movies and tv shows.

Nadelen: The pineapple went bad...and it was just served. Also a tiny pastry, it had a flavor that the nuts had been sitting for a while.

Voordelen: Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class.

Nadelen: Lavatory needs a bit more amenities, e.g. hand soaps, etc.

Nadelen: The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.

Voordelen: Nice staff

Nadelen: Crew could teach people how to act- not to spill over each other in the aisles

Voordelen: I like how curly they are running this business

Nadelen: Just happily kill everyone and end this money game

Voordelen: Good service. Nice crew.

Voordelen: Very responsible and kind cabin crew. We were delayed by maybe 8-10 hours because of weather. The crew would have to work all night, but were very kind about the situation.

Nadelen: Short flight; so there was no real in-flight entertainment. That's really alright though.

Voordelen: Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business.

Nadelen: Food was overcooked but plentiful Fruit selection excellent. More English fluent staff.

Voordelen: The Xiamen reps at the SGN airport was insensitive and arrogant. We were not able to board because of a misunderstanding on the China visa-free program. I still fully believe they are wrong. I had to book 2 new one way tickets with China Southern and wait all day at the airport.

Nadelen: Helpful, courteous, and well-informed Xiamen representatives.

Voordelen: Staff was nice

Nadelen: The food vegan Movies

Voordelen: I thought I had ordered a vegetarian meal but I had not. The crew was helpful in getting me an extra one and heating it up for me without me asking. I thought I would just skip a meal but was thankful I did not have to do that.

Nadelen: I was sitting in a middle seat next to a very broad shouldered and tall man who also had a middle seat. He could not help taking up space in my seat because of his large size. It was a very long flight and very uncomfortable and cramped. I wish extra large passengers could not be given middle seats as they need more room.

Voordelen: Everything was super fantastic

Nadelen: Vegetarian food could have been a little better, but it was still very good!

Voordelen: Business class seats were comfy.

Nadelen: Movie choices were lacking.

Voordelen: Friendly, attentive, attractive crew.

Nadelen: In-flight entertainment system could have more English content.

Voordelen: Pretty limited movie offerings Seat was comfortable in the flat position but very little storage for phone cords and all the other goodies provided during the flight. Because a pain to store and retreive

Nadelen: Many movies were old

Voordelen: The crew was amazing!!

Nadelen: Nothing! Excellent flight!

Nadelen: Good space with large seats. Good food and service.

Nadelen: The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable.

Voordelen: Great airplane (787 Dreamliner), comfortable seats, lots of meals, free beer and wine. Great ticket price!

Nadelen: The cabin crew did not really understand english. When I asked something, it was clear that they didn't understand. I had to claim my checked bag and recheck it at every flight segment. No ability to select seats unless it was more than 72 hours before departure.

Voordelen: The crew are amazing

Voordelen: No real problems

Nadelen: Nothing significant

Nadelen: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Nadelen: It was my first time frying with Cathay Pacific the flight was okay, food wasn't that good. I don't want to compare with the other, my opinion should have more variety or snack between meals since 15 hours flight. Thank you for listening!

Voordelen: Premium Economy did not meet our expectation compared to even US airlines.

Nadelen: Crew Service was not very good.

Voordelen: Very good entertainment system.

Nadelen: Food was horrible. No drink service. Old seat.

Nadelen: Only the toilets very small

Voordelen: Entertainment system is nice with recent movies and many other selections.

Nadelen: I found my pillowcase has a long human hair. And noticed the same in the other pillows around my seat. Also, the tray table has a few spots of food stain. One of the toilets, the hinge of the toilet seat is broken

Nadelen: Only the toilets very small

Voordelen: The whole service went smoothly without rushing.

Nadelen: The original flight I listed for was canceled without any notification until I arrived at the checkin desk.

Voordelen: Seat worked as designed Got some sleep Crew was helpful

Nadelen: Better selection of movies; too much violence, foul language, sex and nudity - a better reflection of the food life.

Nadelen: They wouldn’t let us in the plane due to passport expiring within 6 months of travel. That should have been something you should have put out there during the booking process. We’re now not going on vacation and are having a hard time getting anything back from a trip we couldn’t take

Voordelen: attentive and polite flight attendants

Voordelen: yes crew were amazing

Nadelen: ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check

Nadelen: Flight got delayed in Xiamen, miss the connecting flight to chongqing.

Voordelen: Great food. Nice seat. Easy check in. Nice crew

Nadelen: The guy behind me could have blown his nose instead of sniffing the whole flight

Voordelen: Leg room

Nadelen: Food quality

Nadelen: Food was identical to previous flight, which made me ill. There were only tiny drop down screens for every few rows, so it was hard to see the movie they chose for everyone.

Nadelen: Food and movie selection

Voordelen: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.

Nadelen: Delay due to strike

Voordelen: Great airline

Voordelen: very nice crew

Nadelen: my bagfage was lost

Voordelen: Business class seats were comfy.

Nadelen: Movie choices were lacking.

Voordelen: Very good business class seat I was apprehensive but China Eastern is as good as anyone

Voordelen: Flight was delayed, but well handled.

Nadelen: Be careful with this airline if you have connections with them. If you’re delayed and miss your connection, they will not help get you onto another flight. You’ll be stranded. Because of this, I had to spend about $1000 to rebook things when my itinerary fell apart because of this one miss.

Nadelen: First class bathroom could have been cleaner and wider - very narrow, hard to maneuver

Nadelen: This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving.

Voordelen: More space in business class (777-300) than many other airlines.

Nadelen: Entertainment very limited. No adjustable air vents in this aircraft

Voordelen: Nice and attentive crew.

Nadelen: Seats not comfortable in premier economy.