Voordelen: "crew vriendelijk"
Nadelen: "Geen entertainment en slecht voedsel"
Voordelen: "The food. Crew was ok"
Nadelen: "This is basically a southwest plain with a curtain to separate classes. No entertainment, no first class seats, no WiFi. Just a seat between us. No legroom. Y’all should be ashamed to call that first class. Waste of $"
Nadelen: "Food needs improvement, crew was a bit rude"
Voordelen: "Price for seat was very good. We left 30 minutes late but arrived early."
Voordelen: "Flight was on time"
Nadelen: "They charged for drinks, even soft drinks! There were three annoying children sitting behind us all under the age of 8. They were unsupervised. I didn't think airlines would allow an entire row of kids to sit like this without an adult sitting with them. Their mother was across the aisle."
Voordelen: "The seats were nice"
Nadelen: "They didn't even offer complementary water,we were on the plane for 2 hours almost. Not friendly if you are pregnant or have kids"
Voordelen: "Nice plane, newer model."
Nadelen: "The ability to control air flow was available on every other row. We were unlucky to be in an off row and it was very uncomfortable. Fortunately my wife was able to move to the window seat where it was cooler. The athletic team on board made disembarking a bigger challenge than necessary."
Nadelen: "No complimentary drinks and very tight quarters"
Voordelen: "No drinks or snacks for econome class. Its just a 1 hour flight, KLM Does serve on 1 hour flights."
Nadelen: "See above."
Nadelen: "I paid extra for exit row seating, but what they didn't tell me was that the flight attendant seat was facing ours, so much for leg room. The actual placement of the seats were aisle row and middle row-so neither of us had a window to look out of or wall to lean against, no overhead lighting or air vent either. Can you say "rip-off?" My husband, who is tall and broad shoulder was constantly being knocked around by the flight attendants and carts. This flight was miserable. I guess I should be thankful for the hour plus delay in departure."
Voordelen: "Ability to quickly board the plane"
Nadelen: "You had to pay for snacks and drinks on this flight"
Voordelen: "The drew were helpful"
Nadelen: "Sitting on the tarmac. No vegan meals."
Voordelen: "Timely service and courteous staff."
Voordelen: "Polite, friendly staff."
Nadelen: "Te laat vertrokken en om vliegveld cirkelen omdat City vol was."
Nadelen: "Grote vertraging, geen uitleg, geen gratis versnapering om het goed temaken"
Nadelen: "one hour late departing"
Voordelen: "In spite of delay caused by luggage to be taken of the aircraft, flight arrived to a Rome on time.captain kept us well informed of the reasons for delay. Boarding was done efficiently with care for people with children and elderly passangers."
Voordelen: "That we finally made a flight to Rome"
Nadelen: "Too tired to comment"
Voordelen: "Cabin was clean. Crew were nice enough."
Nadelen: "Two hour delay before we could take off. We were in the plane all that time. People were tired and hungry. When we finally got going, we had to pay for food and drinks. The service didn't seem very efficient."
Voordelen: "Staff was very friendly and informative"
Nadelen: "Took too long for my bag to come out. Almost an hour."
Voordelen: "Doordat wij op het bovendeks zaten konden we meteen boarden. Vriendelijke purser die overal de tijd voor nam."
Nadelen: "Doordat 3 mensen zich niet gemeld hadden, zaten er 4 koffers te veel aan boord. Ga maar met de hand zoeken met 15 Afrikaanse mensen in een A389."
Voordelen: "As with every BA flight ive experienced, the crew is charming and witty, fun to talk to."
Nadelen: "Nothing extra - no legroom, no snacks, no drinks. EVERYTHING is an upcharge. The crew spends the whole flight running credit cards for a coke or a pack of cheese."
Voordelen: "Our luggage was delayed over three hours, coming in on a 5:30 flight, then having to wait for it to be delivered to the baggage carousel. It cost us 3.5 hours of time we should have used to explore the area of Rome around our apartment and the cost of dinner in the airport."
Voordelen: "Everything was dealt-with efficiently. Very friendly staff. I didn’t want to have to make that journey but it was as comfortable as it could be."
Nadelen: "Nothing could have been better."
Voordelen: "Friendly crew. Good day in the skies."
Voordelen: "It was the typical cattle car flight. It was on time and crew were fine"
Voordelen: "Standard BA flight."
Nadelen: "Delayed departure missed connecting flight. Had to rebook and travel via Munich to make meeting."
Voordelen: "Everything was efficient and on time. The crew was pleasant."
Nadelen: "The extra baggage charges made this not economical."
Nadelen: "The only refreshment without charge was tap water. The crew also pulled a curtain across the tops of the seats in front of us to separate economy from priority, and it felt somewhat insulting. Boarding was delayed with no communication from the crew as we all stood at the gate waiting for instructions."
Nadelen: "The online check in didn't work. At the airport at check-in I had to wait 15 min to get a boarding pass and a seat allocated as there weren't any available as the company oversells tickets.. that's what they said to me at check in.. When boarding I was told that I needed to check-in my cabinet bag because of the crowded flight, the lady just put a label on the handle of my trolley and said to leave the bag down on my way to the plane.. Thing which of course didn't do... very bad service.. I'll keep traveling with easyJet and reconsider British airways only for a super cheap flight."
Nadelen: "Please include a complimentary tea and/or snack."
Nadelen: "We paid an extra $60 to select seats up front and they moved our seats to the back of the plane without notifying us."
Voordelen: "No lines."
Nadelen: "Impossibly poor online servicing, most unsympathetic, unhelpful and ignorant check-in, sales personnel w manager to match. If you take a hard-line to sympathetic, injured, elite member that s my 91-years-old father. And fail to provide most basic information of local scheduled flights you might just leave oneworld and let up-to-task risen stars add to the alliance (instead of abusing her standing as BA does. Shame on you."
Voordelen: "seat was comfort, the flight was on time."
Nadelen: "no free water? it is really a big surprise, how could be, it is not cheap airline."
Nadelen: "Had to pay for a cup of coffee - this is a free service in the US so was surprised when asked for a cc."
Nadelen: "The aircraft (flight operated by American Airlines) was so old that in Economy class there weren't individual screens on the back of the front seat. I haven't seen anything like that since the 1990s! There was no USP or outlet to charge phones or ipads so i couldn't even use my entertainment. Passengers should be informed in advance or given a significant discount. Very disappointed."
Voordelen: "Flight was well organized and professional Everything worked according to plan Good job BA Please keep your standards -- don't stoop to Easjet or RyanAir"
Nadelen: "No power plugs on the plane No wifi (not the end of the world but would have been nice)"
Voordelen: "I didn't partake of food or entertainment on the two hour flight. All was great."
Nadelen: "Worst flight ever. Cabin Crew direspectful, vulgar language, condescending to passengers and manhandeling people."
Voordelen: "Very courteous attendants"
Nadelen: "It was all good"
Nadelen: "Tight seats ,almost missed flight due to second security check at heathrow"
Voordelen: "When I traveled Lax to Denmark via London on July.13. At that time from London to Copenhagen crews only sale the food and drinks. My group tour customers were thirsty and they had to take some pills. so they asked just cup of water, but the crews did not provide even a cup of water . That time was dinner time so every people was so hungry too. And also yesterday my another tour customer was so hungry. I understand you not served food at time. but just serve them a snack or juice . Because time jet lag make them more tired and hungry. I was worked at the Korean air line before, so I understand the stewardess should do only follow the regulations. But just serve some water to hungry and tired passengers."
Nadelen: "When I traveled Lax to Denmark via London on July.13. At that time from London to Copenhagen crews only sale the food and drinks. My group tour customers were thirsty and they had to take some pills. so they asked just cup of water, but the crews did not provide even a cup of water . That time was dinner time so every people was so hungry too. And also yesterday my another tour customer was so hungry. I understand you not served food at time. but just serve them a snack or juice . Because time jet lag make them more tired and hungry. I was worked at the Korean air line before, so I understand the stewardess should do only follow the regulations. But just serve some water to hungry and tired passengers."
Voordelen: "Nice aircraft and flight!"
Nadelen: "We were never offfered a snack! The people in the rows ahead of us got a snack and the people behind us did as well. Last leg of a 3 flight series of about 13 hours (and overnight), so some coffee and a small snack would have been enjoyed."
Voordelen: "Flight had a good landing."
Nadelen: "Last seat on the right side and it would not recline. I was ready to sleep on the flight but without even the slightest bit of recline in the seat it was not going to happen. No food No entertainment No comfort No sleep"
Voordelen: "the seats on this plane were more comfortable and the crew was friendly, even though there were some irate customers."
Nadelen: "We boarded late, sat on the plane for more than 2 hours (it was uncomfortably warm) and were told we then had to switch planes due to a mechanical problem. I understand this happens, but for the inconvenience BA should give some sort of compensation. After the long wait we were starving, but they ran out of all of the food choices. We were scheduled to arrive at 16:30 but ended up arriving after 22:00. this wasted our first night of our vacation in Rome. There was one passenger in particular who was yelling, swearing and causing a scene because of the flight delay. His rude behavior was rewarded with an upgrade to first class. The message this sends to your passsengers is that we should all be loud and obnoxious when problems arise. I was not impressed with my first experience with BA."
Voordelen: "The staff were all very friendly, and even though we did not get seats together at check in, the gate agent managed to find us seats together which made the trip more enjoyable."
Nadelen: "I was disappointed to find that there were absolutely no entertainment or connectivity options on board a 2 1/2 hour flight. It's pretty much standard across carriers now to have at least internet access and a portable device entertainment option. I also did not enjoy paying for even the most basic beverages on the flight. Coffee, tea, and soft drinks should be included. You'll save a pound, but lose a customer."
Nadelen: "My luggage didn't make the transfer"
Voordelen: "The crew were fantastic, the seats were spacious but not overly comfortable. Flight was punctual and bags came quickly."
Nadelen: "Lounge was overcrowded, the plane was very old (the headrest of the man next to me fell off) with no entertainment whatsoever"
I asked for a refund because I was covid positive and nobody responded yet.
The luggage handling at arrival was extremely slow. The indication "first luggage on belt" was not correct at all. This is the second time it arrives to me and I will choose other carriers as a consequence.
Voordelen: "The crew was great!"
Voordelen: "Nothing Horrible service"
Nadelen: "The customer service. The flight attendants have no respect"
Voordelen: "Nothing I like!"
Nadelen: "No free food or at least water. You need to pay for everything. High air fare, No seat LCD TV, No wifi. Worst airline ever"
Nadelen: "I arrived 45 minutes before boarding, they refused to let me on the plane because they had closed the registration process. I had to buy another ticket"
Voordelen: "The flight was fast and boarding was easy. There was plenty of overhead room"
Nadelen: "The seats are super uncomfortable and the leg room is poor."
Voordelen: "The positive crew!"
Nadelen: "Hire more crews like this!"
Voordelen: "Nothing to tell seriously"
Voordelen: "alles op tijd en vlot, niks overbodig"
Nadelen: "zoals altijd de prijs, maar was ok"
Nadelen: "They brought a drink cart around as if to offer free drinks but then charge you after they pour it"
Nadelen: "The flight was perfect the only thing that concerned me was that two female passengers were allowed into the cockpit about thirty minutes prior to landing and stayed in their for the duration including landing. Did not know that that was allowed. Other than that it was perfect."
Nadelen: "Weinig informatie. Veel eten en drank op tijdens de vlucht."
Nadelen: "De vlucht was een uur vertraagd maar de melding daarover kwam pas een uur voor vertrek. Check-in en boarding vond plaats op de eerst gecommuniceerde tijden en daarom kwam ik bijna te laat. Slecht geregeld. Had een sms verwacht."
Voordelen: "Yes both are good"
Nadelen: "Timing Cz I was delay 1 hour and half ! And we already booked a taxi to pick us from the airport and he left n charge us! ! So we had to take another taxi . As for the website! I’m trying to book luggage online I can’t get through at all! I’ve been trying since yesterday ... thnx"
Voordelen: "Vlogen naar Lissabon samen met ons nichtje van 16. Was kennelijk aan de late kant met online inchecken want konden niet meer naast elkaar zitten. Toen we aan board stapten vroeg ik aan de steward of de kist vol was of dat er nog een mogelijkheid was om iets te veranderen waardoor we toch met z'n drieën naast elkaar konden zitten. We zitten helaas vol, antwoordde hij. Toch kwam hij een kwartiertje later met het bericht dat er voorin toch drie vrije plaatsen naast elkaar waren, top!"
Voordelen: "Alles was prima in orde, behalve dat ik moest betalen voor overgewicht van mijn handbagage...Ik moest medcijnen en medische apparatuur terugnemen naar huis en kon niet anders...."
Nadelen: "De externe service provider van assistentie krijgt een dikke onvoldoende..3-4 hulpbehoevende passagiers, waaronder ik, hebben meer dan een half uur moeten wachten tot er iemand met een rolstoel kwam opdagen"
Nadelen: "they could offer at least water “on the house”"
Nadelen: "Delay in boarding, extremely slow."
Voordelen: "Klantvriendelijk en op tijd"
Voordelen: "Zeer vriendelijke hostesses !!!"
Voordelen: "Our of the budget airlines I've flown, this has been the best. They were upfront about the things they didn't include, and gave you the option to purchase them simply. Crew was excellent and friendly."
Nadelen: "Unfortunately, we were about 30-45 min delayed. Wasn't an issue for us, but could have been with a connection. Seats weren't too comfortable."
Nadelen: "30 min vertraging vanwegen drukte op Schiphol"
Voordelen: "Vriendelijke hostesses !"
Nadelen: "Not much food choice otherwise a really good flight"
Voordelen: "Keurig, zoala het hoort."
Nadelen: "Niet het meets gezond teen op het menu: te Brel suiker, TW veer zoutige happen."
Nadelen: "Wpuld be helpful to be able to put the online boarding pass in iPhone “wallet."
Voordelen: "There was an airplane"
Nadelen: "No leg room, chaotic boarding, uncomfortable seats, delayed flight"
Nadelen: "Vlucht Malaga-Amsterdam voor de zoveelste keer alweer met enorme vertraging vertrokken. Vanwege aankomst in Amsterdam na middernacht additionele dag parkeren moeten betalen. Door Transavia veroorzaakte kosten zijn helaas té laag en het kost teveel moeite om dit te declareren, maar toch: ONACCEPTABEL!"
Nadelen: "Vlucht Malaga-Amsterdam voor de zoveelste keer alweer met enorme vertraging vertrokken. Vanwege aankomst in Amsterdam na middernacht additionele dag parkeren moeten betalen. Door Transavia veroorzaakte kosten zijn helaas té laag en het kost teveel moeite om dit te declareren, maar toch: ONACCEPTABEL!"
Voordelen: "Snelle security en boarding"
Nadelen: "Bagagedrop-off duurde ruim 1 uur, ook al was reeds ingecheckt online. Consumpties in vliegtuig onder de maat voor gevraagde prijs"
Voordelen: "pleasent crew. good pilot."
Nadelen: "Came a bit late but the frontdesk said we could still check in with our luggage. After that disaster ensued, staff was slow and eventually missed out flight due to poor communication,."
Voordelen: "The fact that we arrived to Amsterdan"
Voordelen: "We fly all the time and this crew is the best ever. They made us feel comfortable and not like a burden...even when my daughter was sick. I want to choose my next destination based on where they are going."
Voordelen: "The crew was so nice and genuinely kind."
Nadelen: "We loved it all."
Voordelen: "Clean planes, nice friendly flight attendants, smooth on-time boarding."
Nadelen: "Lack of entertainment on the flight."
Nadelen: "No free water , snack"
Nadelen: "Late arrival, no leg room, high price for flight change - 30%"
Voordelen: "plaine is very croweded unprofecional staff and they want to sell you somthing all the time"
Nadelen: "Pisa ariport was een ramp. Veel te druk. Urenlange wachtrij. Kan Transavia verder niet veel aan doen maar het gaf wel stress."
Voordelen: "Unexplained lateness and slow boarding process but otherwise good flight"
Voordelen: "Seats were comfortable, crew were very kind"
Nadelen: "Boarding took too much time"
Voordelen: "We were disappointed that there were no kosher food options for purchase on flights in and out if Israel. This would be a welcome addition to your service."
Voordelen: "Het personeel was aardig en behulpzaam. De sandwich op de terugweg was van een uitstekende kwaliteit."
Nadelen: "Het eten op de heenreis en op beide reizen vond iktoch wel dat ik wat krapjes zat.. Ik ben 1.82"
Voordelen: "Tja dat is eigenlijk onder de maat."
It is a low cost airline so, like all is them it is more of a flying convenience store than anything else but for short flights you know what you have and it is fine
Was refused access to the plane. Easyjet more interested pushing car rentals or hotels booking than making sure travelers are set to go thru COVID-19 hurdles. 300 euros totally wasted. Thank you easyjet.
Voordelen: "Leather seats and plenty of leg room. Flight was on time."
Voordelen: "Mijn 7 jarige zoon zat in zijn eentje. Bizar dat Easyjet niet automatisch gezinnen bij elkaar zet. Vrouw en dochter op rij 1, zoon en vader op 21 en 22. Echt not nooit zo’n slechte ervaring gehad op een vlucht"
Nadelen: "More communication about the departure delay and location of the gate"
Nadelen: "30 minute delay"
Nadelen: "We stayed a bit long in the plane before takeoff, very long walk after check out the plane toward the imagination, too long time for the baggage to come out, my bag was broken. Over all bad experience"
Voordelen: "We zijn op tijd vertrokken, het was een vlotte vlucht (3u45)"
Nadelen: "Er zijn geen dingen die ik vervelend vond, al zou ik het als EasyJet Plus lid wel fijn vinden om ook tijdens de vlucht iets van mijn lidmaatschap te merken, zoals bijvoorbeeld een gratis blikje fris, nootjes o.i.d."
Voordelen: "Fast flight"
Nadelen: "Standing around 30 minutes in gate before boarding."
Nadelen: "Male flight attendant on Easyjet physically hurt me, invading my personal space multiple times and touching me while I slept. Under NO circumstances is it appropriate for flight attendants to physically jab at passengers, especially given the power imbalance in this case of a white male flight attendants being physically inappropriate with women of color passengers. I will not be flying with Easyjet again and will tell everyone I know of my experience with Easyjet's physically invasive, inappropriate staff."
Voordelen: "Aardige man die hielp bij aanschaffen van een horloge. Top dat jullie dit zo doen, zo snel en makkelijk feedback vragen. Heeft indruk gemaakt."
Voordelen: "Quick flight"
Nadelen: "Uncomfortable, cramped and had to pay 60 euros to check a carryon bag because I had a handbag as well."
Nadelen: "An hour late without excuses and a 50 min wait for the luggage. Ridiculous!"
Voordelen: "Niks. Kost weinig, je krijgt nog veel minder. Toch?"
Nadelen: "De automatische stoeltoewijzing is klantje pesten. Heb je samen geboekt wordt je uit elkaar gehaald. Niet omdat er geen plek is, maar gewoon omdat het kan. Pesterij. Boarden: je word zo snel mogelijk de gate in geveegd en dan mag je daar wachten tot het blijkbaar echt nodig was dat je er was."
Voordelen: "The plane was ok."
Nadelen: "To start we were told by the check in agent that our carry on luggage would be fine, but then at the gate we were told that our luggage was to big for the overhead bins. We were charged an extra 94 euros so like $120 USD. We get on the plane and people were putting away carry on luggage that were a lot bigger than what we had. I am sure it was because we were Americans.. This was the first and last time I fly with this airline..."
Voordelen: "Only crew was good, everything else was horrible"
Nadelen: "Dirty plain, delay"
Nadelen: "One hour delay"
Voordelen: "That I could buy a ticket on the day (EasyJet said they were sold out at the desk but Kayak had one online - well done Kayak)."
Nadelen: "The queue to check in that was caused partly by weighing cases for the cargo hold and trying to charge extra at a higher 'desk rate' forcing people to either pay the desk rate or open their bags and transfer stuff to their carry on bag. The lack of room for carry on bags, requiring that some bags be transferred to the hold (caused by the above 'luggage transferring fiasco). The two people at the desk with a queue of hundreds waiting to check in. The one hour delay in the flight. The marathon walk to the other end of the airport to board the plane."
Nadelen: "The plane had a hole in the wing. we sat for an hour on our sits till we got an engineer to look at it and put sticky tape. It was very stressfull flight. we couldnt go to the toilets while we were sitting on the tarmac for 1 hr"
Voordelen: "On time, friendly, courteous, professional."
Voordelen: "Usual practical easyJet service."
Nadelen: "Long queue for passport control in Basel. What's going on with that?"
Nadelen: "No notice of delayed flight, food was rushed and plane very dated"
Nadelen: "Flight 1.5 hour delay"
Nadelen: "Veel turbulentie, en vreemd dat ze voetbalsupporters toelaten met blikken bier in de gate"
Voordelen: "vlucht en alles wat daarbij hoort prima"
Nadelen: "jammer dat link van Kayak niet werkte"
Voordelen: "It was nice to land a few minutes ahead of schedule"
Nadelen: "Having to walk so much to reach the gate"
Voordelen: "Smooth experience from boarding to landing. Staff efficient. Nothing to complain. We left in time and landed punctual."
Nadelen: "late departure"
Nadelen: "Ik moest rennen naar de gate omdat de schermen te laat waren. Er waren meer reizigers die onvriendelijk gewezen werden op het feit dat ze “te laat” waren."
Nadelen: "Schiphol is eigenlijk te groot. Alles kost veel tijd. Vlucht was half uur te laat"
Nadelen: "Bus ticket sold on plane was quite restrictive and left every 50-60min not every hour as stated onboard."
Nadelen: "I received a flight delay notification saying that my flight is delayed by 37 minutes. But I still did arrive airport 2 hours before my flight, checked bag On time and went through security clearance 1.5 hrs before. The gate number was not assigned and later I found out that my flight took off on time. So I had to come out by front desk and rebook the flight to different airport which cost my extra taxi fare half day and too much Hassel. Never ever flying again in easy jet."
Nadelen: "Their check in system is not clear.. We have a reservation for 2 passengers, and in the system I paid for an extra luggage... considering the price I paid I didnt realize that that was only an extra piece only for one passenger, so we had to pay 57 euros for the additional piece of the second passenger at the counter... considering the total ticket for 2 passenger was 120 euros, that increased the total price for almost 50%... Not even in Mexico the ticket for these kind of low budget airlines are so confuse and "tricky"."
Voordelen: "Nothing special to mention"
Nadelen: "No luggage room above our head, we had to leave our luggage somewhere else far from our seats and the crew should help us promptly to get those luggage back but no, we had to get it ourselves and had to wait till the very end after all the other passengers have already got off the plane. Not fair on us when we were sat next to exit but had to anxiously wait. Shame!"
Nadelen: "Easyjet behandeld je als vee. Je hebt als passagiers niets te vertellen en als je protesteert beroept het personeel zich op policy. Handbagage is zo'n policy. Elke keer moet je je handbagage achterlaten bij de trap en als je dan in het vliegtuig komt zie je overal lege vakken."
Voordelen: "Fares were very low, boarding was smooth, several seats were empty."
Nadelen: "We were told that we could only carry on one item, unless we upgraded to Easyjet plus, but we were not able to upgrade because no seats were available, even though the plane was only ~2/3 full. Our 'extra' items were a knitting bag and a laptop bag, but the checkin agents persuaded us that we would need to check the carry ons anyway, which slowed our departure enough that we missed our bus and had to get a taxi (for 200 pounds). Our flight had plenty of empty seats, and there was more than enough room for us to have had our carryons and personal items (which I would have been willing to pay the upgrade fee for, as the total price would still have been competitive."
Voordelen: "Staff were pleasant, eager to help, efficient. Flight arrived early."
Nadelen: "A long time standing waiting for boarding - no seats."
Voordelen: "The prompt staff"
Nadelen: "It was SO hot and when you're cramped like that, the temperature can make you panic a little bit. Did not get cooler in the air, and they made you pay for drinks!!! Even water! Nothing "easy" about this jet."
Voordelen: "Did not try food or entertainment, but it's a great value flight. Professional staff and flight times were spot on."
Voordelen: "The allocated seating system avoids having to rush onboard to claim your seat. In the past it became quite chaotic when boarding the plane."
Nadelen: "The long wait to board our plane especially when it was so hot and clammy."
Voordelen: "The online booking & check in saved time. Process from baggage check in to boarding were smooth & hassle-free. That's what I need for a short flight. Will recommend to my brother when he & his wife travel to Europe end of this year"
Nadelen: "No time so approached the counter staff at the airport about baggage hold, info provided was not complete. Luckily found some time to double check online, saved €€€ on baggage hold. Also, pls ignore rating on the food & entertainment, there were none. Overall, experience good enough for my short flight."
Nadelen: "Flight due at 1550. At 1500 boards said now boarding. The plane hadn't even landed! Kept waiting over an hour in airless crowded room with no seats. Silly notices about wonderful easyJet service on screen added to insult. Eventually took off 1625. Crew said sorry for 10 minute delay - actually 35 minutes."
Nadelen: "Drink /food trolley didn't make it to row 18 during the flight"
Nadelen: "Why the crew disnt tell us at the check in desk that we are not allowed to bring ladies hand baggage. If they told us at the first place. We could put our stuffs in our luggage. Does easy jet try to earn more money???!??"
Nadelen: "There's no lifts to board the planes. So with your on-board luggage, a buggy and a baby it is really hard with the stairs and there's no one around to help"
Voordelen: "The flight was very late over an hour late and as a results I have to take taxi from schipol airport to Amersfoort which cost me a lot"
Nadelen: "Rude staff, no responsibility taken by the airline for delayed flights. Although already checked in and the board stated it was boarding we were told we missed the flight after waiting around in the lobby for hours. Apparently easyjet and the airport boards don't communicate with one another? Took 40 minutes to escort us back to the front of the airport then had to pay an extra 160 quid to change to the next flight. Coming back the flight almost landed on an unclear strip so we had to pull back up when we were very close to the ground which scared a lot of people. Felt like we were treated like cattle rather than people. Although our trip was wonderful everything easyjet related was awful. Parking price due to delays cost me a further 100 quid at Luton airport. Flight time is 45 minutes. We arrived 2 hours after the time we were supposed to arrive. Another couples bag was lost, 5-6 were told they missed their flight when they had not missed their flight and they also had to pay extra, extremely unhelpful."
Positive: The flight was on time, which is quite a rarity, especially for low-cost carriers. The flight attendants "upgraded" me to an extra legroom seat (although it was more for practical reasons, as they needed someone by the emergency exit). Negative: In full Covid-19 pandemic wave, most of the passengers were checked for boarding, but instead of either being allowed to directly board the plane or at least to wait in front of the boarding gate at a relatively safe distance, everyone was crammed into a tiny space between the boarding desk and the actual gate. I'm not sure I wouldn't been comfortable being piled together with 150 other people in a little over 50sqm in "normal" times, let alone during a pandemic. Also, despite the plane only being at around 2/3 capacity and most of the extra legroom seats being unoccupied, the flight attendants were very reluctant to allow a fellow travel companion to sit in the same extra legroom row with me, because "these seats cost more than the regular seats", which I thought was very petty (regardless of whether it was company policy or the attendants' own rigid attitude towards the situation).
Too many hours of delay ( 4)
The crew was exceptionally kind. Communication in terms of gate changes could be better
Nadelen: "mijn heen en terugreis ging niet door vanwege het feit dat we Bosnië niet inmogen omdat deze nog code oranje heeft. tot op heden hebben we de heenreis 08.08 en de terugreis 20.08 niet kunnen cancellen aangezien Wizzair zegt dat ik dit bij de agent (Opodo) moet doen, en Opodo zegt dat ik dit bij Wizzair moest doen. D.d. 30.07. laatste contact met Wizzair gehad om enige formulieren aan te leveren. Tot op heden hier geen antwoord meer van gehad. We hebben nu via onze verzekering Rechtsbijstand ingeschakeld. in ieder geval hebben we nu al besloten om nooit meer via Wizzair te vliegen. we boeken wel via een reisbureau."
Voordelen: "Professional and safe"
Nadelen: "Better boarding (lines too long)"
Nadelen: "not charge me for carry on luggage"
Voordelen: "Friendly crew"
Nadelen: "Gate announcement was only a few minutes before cut off!!"
Voordelen: "Boarding took forever and we were an hour late"
Nadelen: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"
Nadelen: "All was fine"
Voordelen: "Very smooth"
Nadelen: "No free food"
Voordelen: "Budget friendliness"
Voordelen: "Prices on in flight purchases"
Nadelen: "Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed..."
Voordelen: "Ok flight"
Nadelen: "Comply with departure times"
Nadelen: "Space between the seats."
Voordelen: "Good airport . Punctual flight ."
Voordelen: "Kind stevards clean plane no delay"
Nadelen: "More comfortable seats but this is low cost company :)"
Voordelen: "Budapest check-in is chaos, very long rows, no baggage drop off desks and very little info. Tense atmosphere at the desks. If you complain then they offer for €5,- to skip the line and check in your luggage. I thought it was a joke, but they give you receipt and all. Very unprofessional."
Nadelen: "Having flown with Wizzair before, also to Gdansk and other cities, it a budget airline but okay. Budapest is kind of their hub, but what a terrible way to treat your customers. Get your baggage drop off automated!!They left everybody freezing on the apron because they only had one stairs available."
Voordelen: "The air hosts and hostesses were very polite and courteous."
Nadelen: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
Nadelen: "Unconfortable sears. The seats cannot be moved back. The table is too high. I have traveled a lot but never seen tables at this height (above the chest). No entertainment, no wifi, and no food, but that's ok. After all, it's a low cost floght although many other low cost companies have wifi and entertaonments via mobile devices."
Nadelen: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"
Nadelen: "You have to inform the customers, that company needs you to have a visa"
Voordelen: "There wasn't any delays, perfect landing"
Nadelen: "Extra charges. £35 to check bags in"
Voordelen: "Pilot flew well Cup Noodles available to buy"
Nadelen: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Nadelen: "Very long queues at boating in Charleroi airport"
Voordelen: "Quick to board, smooth take off and landing"
Nadelen: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Voordelen: "Pleasant staff."
Nadelen: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
Voordelen: "The staff - friendly, polite,, helpful and a nice uniform! No silly uncomfortable and unsuitable as in some airlines. Reasonably clean. Good price for a glass of wine and pac of dry fruit."
Nadelen: "Unable to understand tanoi messages - mumbling & too fast. Could not make out most of what staff said including why there was an hour's delay and safety procedures. If i were to bring an oversized and too heavy handluggage on board no doubt I wouldn't get away with it ! However the number of large and heavy bags passengers brought on board last night was ridiculous . It was a real struggle for people to find lockers for.their bags. Some people had quite a few. Delays take off and creates unnecessary chaos. Couldn't understand why I had to pay to check in online, obviously missed that when bookrd. Although I recall reading that it will cost if you check in the airport- so most likely my error. No facility or button to print boarding pass once checked in. No contact us button - I would like to change seat I booked for return but cannot see how to do this on line."
Nadelen: "Very very routh unprofessionally and disrespectful check in person . I did not receive by boarding pass through the email and was charged with 35 euros to have my boarding pass printed ! The clerk raised his voice and was disrespectful to me and other customers. The flight itself was ok, nothing special but not bad either."
Voordelen: "Flight was on schedule"
Nadelen: "No free drinking water"
Nadelen: "-Crew were very rude, check in crew and flight attendants -Luggage and checking in fees not advertised enough. Too many people getting their money stolen by Wizz Air. - Boarding extremely chaotic and not organized."
Voordelen: "Comfortable seats. I chose premium price so no issues at check-in. Staff was fantastic! This was my first WIZZ Air flight. It will not be my last!"
Nadelen: "Boarding did not provide order as everyone crowded to the front. Needs better lines."
Voordelen: "Crew very friendly."
Nadelen: "I had no what so ever notice that an online check in is required during my booking ,therefore i had to pay a 35 EUR fine for airport check in . Moreover , on the way back we had a long delay from Luton to Kosice without informing us about this delay and the reasons ,expected time of flight..."
Voordelen: "The crew are always lovely,very professional,helpful and make us feel welcome"
Nadelen: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"
Voordelen: "Crew were friendly! The app for the journey is good."
Nadelen: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."
Nadelen: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
Voordelen: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Nadelen: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."
Nadelen: "Extra prices. Should have took a better airline and pay more. Came out the same. Make sure you tell guest to check in online or they will. Hangs you $50 to check in at the airport"
Voordelen: "We arrived safely"
Nadelen: "Told our bag was too big even though we'd paid for a large carry on, which we already knew fit in the overhead compartment (plane was an airbus A320). We were then required to check our bags, but not until after we were told to combine our personal item with our large carry on bag & then told that it was too big. instead of crediting us the amount we'd already paid (€20), we were charged the full checked bag fee of €55. The gate agent was also very rude and not proficient at her job, causing us to delay the plane's departure. Exceptional customer service may have included refunding us the large carry on bag fee. Additionally, our 2hr flight cost us almost $200 each, not what I would call a budget airline price. We will not be flying Wizz air again & do not recommend this airline."
Voordelen: "Staff aboard the aircraft were very nice and so was the passengers."
Nadelen: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."
Voordelen: "Non stop"
Nadelen: "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"
Voordelen: "Horrible company never book with them"
Nadelen: "No hand luggage Normal luggage is the most expensive in the market ! No customer services ! Do ur self a fav and don't book it"
Voordelen: "The journey took less than it supposed to. Amazing service"
Voordelen: "Seats were perfectly adequate, about what you expect on a budget flight. Flight attendants were very pleasant."
Nadelen: "Boarding involved a long wait standing on the tarmac in the sun."
Nadelen: "The bag policy with the airline makes the cheap flight not worth it. Only one carry on allowed and each checked bag is $50"
Nadelen: "Tried to check in online was unavailable the system upon arrival they charged us an extra €105 it's theft"
Voordelen: "On time and a comfortable flight."
Nadelen: "Nothing comes to mind."
Check in was the worst ever. COVID-19 🤣😂🤣 sorry that can and needs to get much better and quicker
We were very lucky and got a complementary upgrade somehow because the crew needed our seats.
Voordelen: "The flight arrived ahead of schedule."
Voordelen: "Helpful crew. Quick flight."
Nadelen: "No gate assignment until right before boarding. Chaotic,especially when you don’t know the airport or airline."
Voordelen: "It felt like a top airline, fast boarding, great service."
Nadelen: "Air conditioning at the gate"
Nadelen: "Food was not offered. Boarding was chaotic. Took off later than expected because of the chaotic boarding."
Nadelen: "The santorini airport is a mess. Our flight was delayed nearly an hour because the tiny airport wasn’t able to handle the amount of flights they had coming in and going out at the same time"
Nadelen: "The plane was late. The bus to the terminal was insufficient. The luggage was horribly late."
Voordelen: "Flight attendants seemed nice."
Nadelen: "Over three hour delay for mechanical issues! Also, check in was a big pain. Bought tickets through vayama. Not recommended."
Voordelen: "The crew tried well enough"
Nadelen: "The main course"
Nadelen: "I missed my flight and Vueling was not helpful"
Nadelen: "Ticketing should have been better. They didn't have my name and couldn't print my boarding pass. I almost missed my flight, eventhough I was 2 hours early at the airport."
Voordelen: "No comment"
Nadelen: "No coment"
Voordelen: "The crew is great"
Nadelen: "The seats doesn’t move forward nor backwards"
Nadelen: "The boarding process could be better"
Voordelen: "Crew was great and the seats were very comfortable."
Nadelen: "Never had to take a bus to and from plane, so that was different."
Voordelen: "They made up for lost time"
Nadelen: "Some turbulence and lack of communication between the crew and everyone else"
Voordelen: "Punctuality and safety"
Nadelen: "Food options are very limited"
Voordelen: "standard flight without any unexpected events except 30 minute delay."
Nadelen: "30 minutes delay."
Nadelen: "We had to wait for someone... Couldn't leave with out them. Departed an hour late."
Nadelen: "Flight was almost 4 hours late which caused us to miss our next flight. The only compensation given was a 6 Euro snack voucher per person. Worst flying experience of my life."
Voordelen: "The flight space"
Nadelen: "No entertainment which make the trip so boring"
Nadelen: "arrived at airport to find flight cancelled - I needed to get to exhibition that day - and, after long queue, discovered we had alternative flight late that night. Today I hear my saturday late flight has been re-scheduled for tomorrow - with no intervening email saying the saturday re-scheduled flight was re-scheduled itself....if you get me. On a good note, it looks like I'm going to get a full refund. If they had arranged for me and my son to get there by another means - business class?, another airline?? - then I'd be impressed"
Nadelen: "App info and service poor. Gate closed more than 30 mins before flight while flight was delayed according to the AP status. Would not fly with Vueling again."
Voordelen: "On time departure"
Voordelen: "It was comfortable, clean and efficient."
Nadelen: "The crew didn’t know f they had any vegan food."
Voordelen: "Alles op tijd"
Nadelen: "Te weinig plaats voor de benen"
Nadelen: "No food, no entertainment,no place for legs,late boarding"
Voordelen: "Left on time !"
Nadelen: "Could not buy a beer as they “ran out” of alcohol! Cramped seats and could not position myself comfortably as just no leg room."
Nadelen: "It was so uncomfortably cramped on the back row that my knees were numb by the end of the flight. I am tall but not ridiculously so. I think there should be minimum standards for legroom that exceed what was available on this flight."
Nadelen: "No entertainment, seats did not recline, minimal leg room"
Voordelen: "Even though the flight was delayed they made up time in the air."
Nadelen: "Seats are very close together so not good for long haul flights. Not entirely comfortable. ."
Voordelen: "Geweldig! Het was een rustige vlucht. Zowiezo heel krap. Maar het was rustig"
Nadelen: "small plane delayed both ways no information as to why. Rude staff"
Nadelen: "Het is heel krap om te zitten. Maar de prijs was goed. I guess you get for what you paid. Het was niet slecht."
Nadelen: "Seats were so small we could hardly fit. Airplane was extremely hot inside. No leg room at all for 5he middle seat and window seat passengers."
Voordelen: "Boarding was not bad, but a bit confusing"
Nadelen: "Flight attendants more interested in talking to each other than serving customers. We went hours without water. I went back to the galley to get some and no one was there, so I served myself"
Voordelen: "Nice big seats"
Nadelen: "No movies"
Voordelen: "Plane was clean and adequate seating"
Nadelen: "Plane was scheduled to leave at 8:15 and suddenly was changed and we left at 7:45. Flight attendants then forced us to check our small carry on items despite being told they were for a wedding the next day. Subsequently the bags were lost and then found four days earlier. Fortunately, we found our baggage but had to improvise for the wedding. Airport lost and found said that happens all the time with Vuelling and a baggage claim stub should just be discarded as worthless."
Voordelen: "Better than expected. Great all around. Would use them again."
Nadelen: "Nothing. Everything went smooth and no problems at all."
Nadelen: "the flight was extremely late leaving Palermo which made my wife and I mis-connect in Rome. This was unacceptable since there were no weather issues. The plane was just a few minutes late arriving into Palermo, but it was extremely late leaving for Rome. There didn't seem to be any sense of urgency to get the plane boarded. People were boarding the plane up to 45 minutes after the plane should have departed. I will try to plan better and use Ryanair in the future."
Nadelen: "airfcraft seats were old and uncomfortable ."
Voordelen: "The crew was polite and boarding was efficient"
Nadelen: "Security at the airport"
Nadelen: "Not much leg room."
Nadelen: "they left my lugage the delayed the flight for 2 hours, terrible services"
Voordelen: "Somewhat friendly crew."
Nadelen: "We had to pay extra to check-In our luggage only for Vueling airlines to lose my friends luggage. They did not even make us feel like they would do everything possible to find it and it ruined the rest of our trip. My friend ended having to buy everything from underwear to shoes to clothes. Not only did it take time and energy to find clothes for her but it was very costly. I've flown MANY airlines and have never had deal with lost luggage so I was expecting more from the airline to do everything possible to located it or compensate us for their mistake, especially when we had to pay an additional $50 USD to check-in our luggage (that ultimately ended up lost). I would not recommend this airline."
Nadelen: "I was forced to check in my carryon bag because it was over 3 kg. So I checked in my baggage two full hours before departure and the layover was three and half hours. There should be no reason why my bag didn't make it on the plane and yet it did not make it on."