No place found for my hand bagguage, the crew asked me if its ok to put my suitcase nella "stiva". They gave me a receipt , the üroblem was resolved even if I had to attend at the bagguage claim in Rome .
Canceled 2 hours before the flight
Better and greater selection of movies. Better food.
Voordelen: "Quick flight"
Nadelen: "Bad delay, long security line there"
Voordelen: "Amazing crew"
Nadelen: "Food was ok. Seat was crowded. Everything else was excellent."
Nadelen: "Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life."
Nadelen: "Use jet bridge instead of bus gate"
Nadelen: "Haven't made it there yet still in Lisbon and no way to make it to cruise ship on time."
Voordelen: "NOTHING.....................TAP AIR PORTUGAL CANCELLED THE FLIGHT WITHOUT PREVIOUS NOTIFCATION. I HAD CHECKED IN ONLINE, HAD THE APP ON MY PHONE WITH MY MOBILE NUMBER AND EMAIL...................NO ONE ADVISED. i SHOW UP AT AIRPORT AND NO ONE TAKES RESPONSIBILITY..............DREADFUJL AIRLINES"
Nadelen: "EVERYTHING...................THEY HAVE NO CUSTOMER SERVICE. THIS WAS FOR A BUSINESS CLASS TRAVEL.................JUST IMAGINE WHAT A NIGHTMAORE THIS WAS FOR ECONOMY TRAVELING PASSANGERS"
Voordelen: "All was well from checking in to baggage claim."
Nadelen: "A delay of about 20 mins"
Voordelen: "Really great"
Nadelen: "Need entertainment"
Voordelen: "The crew was very friendly and helpful."
Nadelen: "The seats were very uncomfortable and the light snack provided terrible. No entertainment at all. The A319 is a horrible airplane: rather uncomfortable!"
Nadelen: "Flight was so delayed we missed our connection."
Voordelen: "The crew"
Nadelen: "Be on time and that they dont loose my bags! Wait for and extra 2 hours in the arrival airport because of the lost"
Nadelen: "We were just surprised by the charges for our checked bags. Thought we had it all covered, but no!"
Voordelen: "TAP airline didn’t charge me for a checked bag on my flight to Lisbon. On the way back to Rome I was met with blank faces and no options. They demanded the extra $70 for a checked bag. On my way to Rome, a group of students were yelling and crawling all over the seats and blocking the aisle. Worst"
Nadelen: "Full airline policies up front."
Voordelen: "the crew was very helpful and friendly"
Nadelen: "The Lisbon airport could have more places with working electrical plugs or USB ports in order to charge devices while waiting for your flight."
Voordelen: "Crew service was excellent, food even hetter"
Nadelen: "Plane was full thus carry on roller bags had to be checked- big security concern re theft"
Voordelen: "There was a major problem with my booking and I went through almost 2 hours or stress thinking I would not be let on the flight. This has never happened with Kayak. But it was really bad. TAP insisted they could not book me on as Azores Airlines from Pinta Delgado to Toronto was not booked for me. I had to call bothe airlines. With no help from the desk. I finally got both to confirm and at the last minute was allowed on the flight. I chose this route to have a nice couple of days in Portugal and I will have. But the flight start was really upsetting."
Nadelen: "I like Kayak. But am very concerned about booking through in the future with this treatment."
Voordelen: "TAP serves edible cheese sandwiches. First time in years I eat plane food and don’t immediately regret it."
Nadelen: "I travel with an international carry-on designed to fit in comoartments above seats in any and all planes (Tumi alpha 2 International), and yet TAP would claim it was too large to fit and forced me to check it. My problem is not only the wait once we land, but most improtsntly that the bags are beat up in the journey. Indeed, my carry-on arrived with several scratches on the plastic edges as well as some signs of worn on the textile. Because of this carry-on baggage size restrictions, I will not fly TAP airlines again (unless I can travel with my hand purse only)."
Nadelen: "Missed, even on time at Lisbon"
Nadelen: "why do they sell their tickets when they know they can not make the connection? little time between the two flights compared to the functionality of the airport. never again TAP"
Voordelen: "The crew was great. Happy crew is a fun crew to be around."
Nadelen: "Tap changed the times on my original flight from Portugal to Rome then changed the times from my first flight from Boston to Portugal making it impossible to connect from Portugal to Rome.both flights were tap airlines. We were charged 462.00 extra to take the next flight out 3hours later. We were charged twice for the same flight from Portugal to Rome. It was not our fault that we could not connect in Portugal, every other airlines would make resonable accommodations with out any extra charge. We both feel cheated by tap airlines and it made our vacation very stressful trying to resolve the double charge. It has not been resolved as of yet and we our very disappointed on how we were treated. can’t get anything other than the blame being passed around."
Voordelen: "The staff"
Nadelen: "Late takeoff. Late arrival. Had to run thru the terminal to catch the next leg. Lost luggage."
Voordelen: "Everything was great. No complaints, just an acknowledgement abt layovers and the time needed. Had an hour an a half layover but by the time you get on line to go thru customs n security again we were definitely cutting it close but that's TSA not the airline but the airline could have maybe added another maybe 20-25 mins to the layover. We felt like world travellers running for our connecting flight tho and we loved it! Lol!"
Voordelen: "Nice and clean aircraft, snack on the way to Lisbon"
Nadelen: "Cramped seats (very),"
Nadelen: "I paid for the upgrade to business class and is like wasting money, the seat on business class was not working good"
Nadelen: "Ground personnel one crew member in particular was unfriendly uncaring and unwilling to find a responsible resolution for the problem"
Voordelen: "Modern airplane"
Nadelen: "1h late. Non reclining seats."
Voordelen: "The stewards and stewardessen were very professional and friendly"
Voordelen: "Always the good attention."
Nadelen: "The delay of the flight without announcing it"
Voordelen: "Anything I liked feels inconsequential compared to the bad."
Nadelen: "My wife and I arrived to the airport for our honeymoon extremely excited. We had been saving for our trip to Italy for months, and we were finally going to get things started. Everything fell apart when we went to check in and we were told that my wife couldn’t use her ticket because she had changed her last name. We were told that there was no way that the name on the ticket could be changed because of TSA regulations. Of course, we were also told that we could have changed the name had we purchased a more expensive ticket. In other words, we were lied to and told the issue was regulation, when really they wouldn’t help us because we couldn’t afford a more expensive ticket. The only help we were given was the pleasure of paying over $1,500 more to get my wife on the flight. I am in the process of trying to get this refunded, but as of now we have paid twice for my wife to fly, and neither ticket has been refunded. We may have accidentally broken a rule, but the only function that rule seems to have is to make us pay twice for the same seat. As of now, I would never fly this airline again, and I would warn everyone away from it. I will update this post if TAP does the right thing by two honeymooners."
Voordelen: "I got to Lisbon on time."
Nadelen: "just another bus ride"
Voordelen: "The crew were kind and considerate."
Nadelen: "This was the worst flight I've ever experienced. There was an incessant, loud high-pitched buzzing noise for the entire duration of the flight (we were seated in the very back row so it was particularly loud for us, but others further up said it was bad for them too). Also, we had straight turbulence for over two hours. I've never gotten sick on a plane before, and my husband never gets motion sickness, but we both threw up (and I think several others did, too). I don't blame the crew for any of this, as I know most, if not all, of it was out of their control. However, I would be very nervous to flight TAP again due to this experience."
Voordelen: "New plane. Seats ok"
Nadelen: "Very long wait for boarding. Overcrowding of bus. Food insufficient and mediocre though business class"
Nadelen: "Bad system to board"
Voordelen: "Smooth and organized boarding process. Layover is a great option to explore lisbon."
Nadelen: "No food or entertainment"
Voordelen: "Flight was just crappy all the way. New airplane...seats d ont recline."
Nadelen: "Same as above"
Voordelen: "Everything else was excellent."
Nadelen: "There was no entertainment on this flight"
Nadelen: "1. Food. I think that sandwich and juice are not enough for 3 hours flight that costs 130 euros. 2. Departure time. The flight was delayed for more than 1 hours. When we arrived at Schiphol it was night already and trains to towns around were super rare. So we came in home at 3 a.m. instead of the planned 1 a.m."
Voordelen: "The trip was perfect. My bag does not think the same way."
Nadelen: "Everything was perfect until I receive my bag and notice that two (2) items were missing: my snorkeling face mask, and my camera's tripod. Who is responsible for this? How can I be happy with this?"
Voordelen: "The staff and no delays. Checking in , great customer services and she was vey efficient."
Nadelen: "The uncomfortable seats ."
Nadelen: "I was so dissatisfied with the customer service and lack of help provided after a FULL and LARGE flight was cancelled to Lisbon (then ultimately to Rome for me). I would like a FULL refund for my flight plus my miles accredited to my account for the full trip to Rome."
Nadelen: "They kept us all day in the airport t to then tell us at 7pm that the flight wouldnt actually leave that day."
Voordelen: "They fed us and provided good entertainment. Seats have plenty of room and are comfortable."
Schiphol airport needs to get their stuff together. I had to wait one hour at the passport control for EU national ID members, not the international one that they were waiting for 4 hours, and the baggage claim had an other hour on top of delays. That is insane, trying to exit the airport, at this point just let me get my own bag from the luggage compartment.
Yeah, allow us to bring our carry-on luggage without charging more. I've never seen another airline do this, and decreases your chances of my using you again.
Very fast check-in and boarding
Booked priority boarding but all passengers boarded at the same.
I asked for a refund because I was covid positive and nobody responded yet.
Horrible airline and airport
Voordelen: "Nothing Horrible service"
Nadelen: "The customer service. The flight attendants have no respect"
Voordelen: "Nothing I like!"
Nadelen: "No free food or at least water. You need to pay for everything. High air fare, No seat LCD TV, No wifi. Worst airline ever"
Nadelen: "I arrived 45 minutes before boarding, they refused to let me on the plane because they had closed the registration process. I had to buy another ticket"
Voordelen: "The flight was fast and boarding was easy. There was plenty of overhead room"
Nadelen: "The seats are super uncomfortable and the leg room is poor."
Voordelen: "The positive crew!"
Nadelen: "Hire more crews like this!"
Voordelen: "Nothing to tell seriously"
Voordelen: "alles op tijd en vlot, niks overbodig"
Nadelen: "zoals altijd de prijs, maar was ok"
Nadelen: "They brought a drink cart around as if to offer free drinks but then charge you after they pour it"
Nadelen: "The flight was perfect the only thing that concerned me was that two female passengers were allowed into the cockpit about thirty minutes prior to landing and stayed in their for the duration including landing. Did not know that that was allowed. Other than that it was perfect."
Nadelen: "Weinig informatie. Veel eten en drank op tijdens de vlucht."
Nadelen: "De vlucht was een uur vertraagd maar de melding daarover kwam pas een uur voor vertrek. Check-in en boarding vond plaats op de eerst gecommuniceerde tijden en daarom kwam ik bijna te laat. Slecht geregeld. Had een sms verwacht."
Voordelen: "Yes both are good"
Nadelen: "Timing Cz I was delay 1 hour and half ! And we already booked a taxi to pick us from the airport and he left n charge us! ! So we had to take another taxi . As for the website! I’m trying to book luggage online I can’t get through at all! I’ve been trying since yesterday ... thnx"
Voordelen: "Vlogen naar Lissabon samen met ons nichtje van 16. Was kennelijk aan de late kant met online inchecken want konden niet meer naast elkaar zitten. Toen we aan board stapten vroeg ik aan de steward of de kist vol was of dat er nog een mogelijkheid was om iets te veranderen waardoor we toch met z'n drieën naast elkaar konden zitten. We zitten helaas vol, antwoordde hij. Toch kwam hij een kwartiertje later met het bericht dat er voorin toch drie vrije plaatsen naast elkaar waren, top!"
Voordelen: "Alles was prima in orde, behalve dat ik moest betalen voor overgewicht van mijn handbagage...Ik moest medcijnen en medische apparatuur terugnemen naar huis en kon niet anders...."
Nadelen: "De externe service provider van assistentie krijgt een dikke onvoldoende..3-4 hulpbehoevende passagiers, waaronder ik, hebben meer dan een half uur moeten wachten tot er iemand met een rolstoel kwam opdagen"
Nadelen: "they could offer at least water “on the house”"
Nadelen: "Delay in boarding, extremely slow."
Voordelen: "Klantvriendelijk en op tijd"
Voordelen: "Zeer vriendelijke hostesses !!!"
Voordelen: "Our of the budget airlines I've flown, this has been the best. They were upfront about the things they didn't include, and gave you the option to purchase them simply. Crew was excellent and friendly."
Nadelen: "Unfortunately, we were about 30-45 min delayed. Wasn't an issue for us, but could have been with a connection. Seats weren't too comfortable."
Nadelen: "30 min vertraging vanwegen drukte op Schiphol"
Voordelen: "Vriendelijke hostesses !"
Nadelen: "Not much food choice otherwise a really good flight"
Voordelen: "Keurig, zoala het hoort."
Nadelen: "Niet het meets gezond teen op het menu: te Brel suiker, TW veer zoutige happen."
Nadelen: "Wpuld be helpful to be able to put the online boarding pass in iPhone “wallet."
Voordelen: "There was an airplane"
Nadelen: "No leg room, chaotic boarding, uncomfortable seats, delayed flight"
Nadelen: "Vlucht Malaga-Amsterdam voor de zoveelste keer alweer met enorme vertraging vertrokken. Vanwege aankomst in Amsterdam na middernacht additionele dag parkeren moeten betalen. Door Transavia veroorzaakte kosten zijn helaas té laag en het kost teveel moeite om dit te declareren, maar toch: ONACCEPTABEL!"
Nadelen: "Vlucht Malaga-Amsterdam voor de zoveelste keer alweer met enorme vertraging vertrokken. Vanwege aankomst in Amsterdam na middernacht additionele dag parkeren moeten betalen. Door Transavia veroorzaakte kosten zijn helaas té laag en het kost teveel moeite om dit te declareren, maar toch: ONACCEPTABEL!"
Voordelen: "Snelle security en boarding"
Nadelen: "Bagagedrop-off duurde ruim 1 uur, ook al was reeds ingecheckt online. Consumpties in vliegtuig onder de maat voor gevraagde prijs"
Voordelen: "pleasent crew. good pilot."
Nadelen: "Came a bit late but the frontdesk said we could still check in with our luggage. After that disaster ensued, staff was slow and eventually missed out flight due to poor communication,."
Voordelen: "The fact that we arrived to Amsterdan"
Voordelen: "We fly all the time and this crew is the best ever. They made us feel comfortable and not like a burden...even when my daughter was sick. I want to choose my next destination based on where they are going."
Voordelen: "The crew was so nice and genuinely kind."
Nadelen: "We loved it all."
Voordelen: "Clean planes, nice friendly flight attendants, smooth on-time boarding."
Nadelen: "Lack of entertainment on the flight."
Nadelen: "No free water , snack"
Nadelen: "Late arrival, no leg room, high price for flight change - 30%"
Voordelen: "plaine is very croweded unprofecional staff and they want to sell you somthing all the time"
Nadelen: "Pisa ariport was een ramp. Veel te druk. Urenlange wachtrij. Kan Transavia verder niet veel aan doen maar het gaf wel stress."
Voordelen: "Unexplained lateness and slow boarding process but otherwise good flight"
Voordelen: "Seats were comfortable, crew were very kind"
Nadelen: "Boarding took too much time"
Slechte info over vertraging
De lange rijen, te weinig security open. Wat beter kan: splitsen op vlucht dus een rij met vlucht van 8 u en een van 9 u
Voordelen: "Leather seats and plenty of leg room. Flight was on time."
Voordelen: "The check-in, pre-boarding, flight, and arrival were fine. We left a little late, but arrived on time."
Nadelen: "As expected, the seats did not decline and the spacing between rows was tight. It would be nice to have more room and reclining seats, but that is not the style for this airline."
Voordelen: "The crew on board was nice. The crew in the terminal however were not very pleasant."
Nadelen: "The seats were incredibly uncomfortable. This was due to them being hunched forward a bit, which made sitting on them for the 1 hour flight uncomfortable. More comfy chairs would be great."
Voordelen: "Mijn 7 jarige zoon zat in zijn eentje. Bizar dat Easyjet niet automatisch gezinnen bij elkaar zet. Vrouw en dochter op rij 1, zoon en vader op 21 en 22. Echt not nooit zo’n slechte ervaring gehad op een vlucht"
Nadelen: "El vuelo se retrasó y teníamos conexión con el tren dos horas después, no dieron opción de nada, simplemente perdimos los pasajes del tren. El personal fue despectivo. No recomiendo para nada ésta aerolínea."
Voordelen: "the crew was nice"
Nadelen: "the chairs are not very comfortable"
Nadelen: "More communication about the departure delay and location of the gate"
Nadelen: "30 minute delay"
Voordelen: "Fast boarding, nice crew"
Nadelen: "The flight should’ve taken 1.25 hours. Ended up arriving in Berlin 3 hours later. Seats are very crammed"
Voordelen: "Friendly crew, arrived 40 minutes early."
Nadelen: "Seat wouldn’t recline."
Voordelen: "Clean plane with reasonable knee room. Crew was polite and friendly. Bag drop was fast and friendly.. Flight left a little last due to ATC issues but landed at the scheduled time."
Nadelen: "The departure gate was horrible. Very crowded with NO seats. We had to stand around for half an hour."
Voordelen: "Nice crew"
Nadelen: "45 minute delay"
Voordelen: "We zijn op tijd vertrokken, het was een vlotte vlucht (3u45)"
Nadelen: "Er zijn geen dingen die ik vervelend vond, al zou ik het als EasyJet Plus lid wel fijn vinden om ook tijdens de vlucht iets van mijn lidmaatschap te merken, zoals bijvoorbeeld een gratis blikje fris, nootjes o.i.d."
Voordelen: "Fast flight"
Nadelen: "Standing around 30 minutes in gate before boarding."
Nadelen: "Ridiculously hot in the airplane before departing"
Voordelen: "Great company! On time Super professional Friendly"
Voordelen: "Aardige man die hielp bij aanschaffen van een horloge. Top dat jullie dit zo doen, zo snel en makkelijk feedback vragen. Heeft indruk gemaakt."
Nadelen: "An hour late without excuses and a 50 min wait for the luggage. Ridiculous!"
Voordelen: "Niks. Kost weinig, je krijgt nog veel minder. Toch?"
Nadelen: "De automatische stoeltoewijzing is klantje pesten. Heb je samen geboekt wordt je uit elkaar gehaald. Niet omdat er geen plek is, maar gewoon omdat het kan. Pesterij. Boarden: je word zo snel mogelijk de gate in geveegd en dan mag je daar wachten tot het blijkbaar echt nodig was dat je er was."
Voordelen: "Flight crew was nice"
Nadelen: "Paid 47 each to check a carry on bag that we thought we could take on the plane. Almost missed the plane because security line took over an hour to get through. The man at the counter that checked our bag was rude and talking to someone else that he worked with almost the entire time he was waiting on us. Won’t be flying with this airline again."
Voordelen: "The plane was ok."
Nadelen: "To start we were told by the check in agent that our carry on luggage would be fine, but then at the gate we were told that our luggage was to big for the overhead bins. We were charged an extra 94 euros so like $120 USD. We get on the plane and people were putting away carry on luggage that were a lot bigger than what we had. I am sure it was because we were Americans.. This was the first and last time I fly with this airline..."
Nadelen: "I missed the flight,because not enough time"
Nadelen: "I didn’t like sitting at the gate for a long time without being told what the delay was all about. Also, the announcements were very hard to hear because they weren’t loud enough. That’s something that should not happen because people rely on the information you provide."
Voordelen: "Boarding was quick and efficient. Flight left on time. Arrived early. What's not to like?"
Nadelen: "One hour delay"
Voordelen: "On time, friendly, courteous, professional."
Voordelen: "Flight departed and arrived ahead scheduled"
Voordelen: "The fact that I landed"
Nadelen: "It was awful no leg room no air worst plane ride of my life"
Voordelen: "Overall was fine."
Nadelen: "When boarding the lady handling my boarding pass had a Bad attitude!"
Nadelen: "Veel turbulentie, en vreemd dat ze voetbalsupporters toelaten met blikken bier in de gate"
Nadelen: "Return flight was canceled just a few hours before actual departure. EaseJet did not have any other options for next couple days. We had to book 6 one-way tickets costing $2,400. Will never fly with EasyJet again!"
Voordelen: "vlucht en alles wat daarbij hoort prima"
Nadelen: "jammer dat link van Kayak niet werkte"
Nadelen: "Crew is obsessed with safety procedures more than any other airline existing which becomes really annoying at some point."
Voordelen: "I liked the low cost flight, the crew was lovely and and attented our enquires..."
Nadelen: "Nothing much..."
Voordelen: "Legroom, ease of boarding, polite staff"
Nadelen: "Delayed takeoff and landing due to a mechanical problem if some sort"
Voordelen: "Absolutely nothing."
Nadelen: "My flight was cancelled three times, I spent an entire day of my vacation wasted in an airport. I ended up having to take a bus to my final destination and the worst part of it is that Air Berlin refuses to reimburse me over $400 for the flight that never occurred."
Voordelen: "La aerolínea es puntual, me gustó el proceso de embarque, a pesar de tener varias filas, fue ordenado."
Nadelen: "Cobran todo, obviamente es una aerolínea low-cost, pero podrían dar por lo menos un vaso con agua."
Nadelen: "Ik moest rennen naar de gate omdat de schermen te laat waren. Er waren meer reizigers die onvriendelijk gewezen werden op het feit dat ze “te laat” waren."
Voordelen: "I like the ease of this airline"
Nadelen: "Schiphol is eigenlijk te groot. Alles kost veel tijd. Vlucht was half uur te laat"
Voordelen: "It was very fast and efficent! Staff very helpful and welcoming!"
Nadelen: "There was nothing that i did not like. Staff were great"
Nadelen: "Bus ticket sold on plane was quite restrictive and left every 50-60min not every hour as stated onboard."
Nadelen: "I received a flight delay notification saying that my flight is delayed by 37 minutes. But I still did arrive airport 2 hours before my flight, checked bag On time and went through security clearance 1.5 hrs before. The gate number was not assigned and later I found out that my flight took off on time. So I had to come out by front desk and rebook the flight to different airport which cost my extra taxi fare half day and too much Hassel. Never ever flying again in easy jet."
Voordelen: "There was not one thing I liked from the flight, everything was poor"
Nadelen: "From the flight attendance to the plane everything was terrible"
Nadelen: "Easyjet behandeld je als vee. Je hebt als passagiers niets te vertellen en als je protesteert beroept het personeel zich op policy. Handbagage is zo'n policy. Elke keer moet je je handbagage achterlaten bij de trap en als je dan in het vliegtuig komt zie je overal lege vakken."
Nadelen: "Luggage was damaged hard. Can't reach support online or offline (Tel). I tried to reach today via Facebook page message"
They don't allowed me to travel because wizz said you don't have flight ticket
Delayed departure and boarding due to airport operations, not fully Wizzair's fault. But considering of already standing 3 hours for security check, standing another 40 minutes for boarding was killing my legs.
I like your spacious seat where you can sit comfortably and stretch your feet. For some passengers like me I most often prefer my wife to sit by me which would have not been possible but for a kind fellow passenger who offered her seat and ato to wise Waitress who convinced her. Do you extend your services to Liberia, West Africa? If so, my wife and I would like to book in October for Monrovia, Liberia, West Africa
Cancelled with short notice
Easy boarding, little issues in the airport. Friendly staff in board.
Very friendly and affordable airlines. The aircraft was new and clean
We had a 4 hour delay and wizz Air provided no help or information at the airport.
When I arrived at the airport they left me to stand by. Did I ask why? They informed me that the fly was oversold. Finally, when they finished the boarding process, they confirmed, that they gave me the boarding to go to Milan. I arrived at the airport two hours in advance and the flight was delayed.
$40.00 check in fee if not checking on line, even though we ALL have to check in at counter too. 2.50€ for a water, but at terrible exchange rate for Huf. Uncomfortable at best for 6 hours. Zero entertainment. Crew are nice😃
Positive: The flight was on time, which is quite a rarity, especially for low-cost carriers. The flight attendants "upgraded" me to an extra legroom seat (although it was more for practical reasons, as they needed someone by the emergency exit). Negative: In full Covid-19 pandemic wave, most of the passengers were checked for boarding, but instead of either being allowed to directly board the plane or at least to wait in front of the boarding gate at a relatively safe distance, everyone was crammed into a tiny space between the boarding desk and the actual gate. I'm not sure I wouldn't been comfortable being piled together with 150 other people in a little over 50sqm in "normal" times, let alone during a pandemic. Also, despite the plane only being at around 2/3 capacity and most of the extra legroom seats being unoccupied, the flight attendants were very reluctant to allow a fellow travel companion to sit in the same extra legroom row with me, because "these seats cost more than the regular seats", which I thought was very petty (regardless of whether it was company policy or the attendants' own rigid attitude towards the situation).
Too many hours of delay ( 4)
Nadelen: "mijn heen en terugreis ging niet door vanwege het feit dat we Bosnië niet inmogen omdat deze nog code oranje heeft. tot op heden hebben we de heenreis 08.08 en de terugreis 20.08 niet kunnen cancellen aangezien Wizzair zegt dat ik dit bij de agent (Opodo) moet doen, en Opodo zegt dat ik dit bij Wizzair moest doen. D.d. 30.07. laatste contact met Wizzair gehad om enige formulieren aan te leveren. Tot op heden hier geen antwoord meer van gehad. We hebben nu via onze verzekering Rechtsbijstand ingeschakeld. in ieder geval hebben we nu al besloten om nooit meer via Wizzair te vliegen. we boeken wel via een reisbureau."
Nadelen: "not charge me for carry on luggage"
Voordelen: "Friendly crew"
Nadelen: "Gate announcement was only a few minutes before cut off!!"
Nadelen: "I paid 3 tickets for my kids from Prishtine to Budapest online through Kayak and when they went to check in they didn’t accept the tickets!!! They made them to buy new tickets because they didn’t accept those that I bought online.!! When I asked why they it happen they lady From call center turned the phone off."
Nadelen: "All was fine"
Voordelen: "Very smooth"
Nadelen: "No free food"
Voordelen: "Budget friendliness"
Voordelen: "Ok flight"
Nadelen: "Comply with departure times"
Nadelen: "Space between the seats."
Nadelen: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Voordelen: "Budapest check-in is chaos, very long rows, no baggage drop off desks and very little info. Tense atmosphere at the desks. If you complain then they offer for €5,- to skip the line and check in your luggage. I thought it was a joke, but they give you receipt and all. Very unprofessional."
Nadelen: "Having flown with Wizzair before, also to Gdansk and other cities, it a budget airline but okay. Budapest is kind of their hub, but what a terrible way to treat your customers. Get your baggage drop off automated!!They left everybody freezing on the apron because they only had one stairs available."
Voordelen: "The air hosts and hostesses were very polite and courteous."
Nadelen: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
Nadelen: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"
Voordelen: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
Voordelen: "There wasn't any delays, perfect landing"
Nadelen: "Extra charges. £35 to check bags in"
Voordelen: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."
Voordelen: "Pilot flew well Cup Noodles available to buy"
Nadelen: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Nadelen: "Very long queues at boating in Charleroi airport"
Voordelen: "Quick to board, smooth take off and landing"
Nadelen: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Voordelen: "Pleasant staff."
Nadelen: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
Voordelen: "The staff - friendly, polite,, helpful and a nice uniform! No silly uncomfortable and unsuitable as in some airlines. Reasonably clean. Good price for a glass of wine and pac of dry fruit."
Nadelen: "Unable to understand tanoi messages - mumbling & too fast. Could not make out most of what staff said including why there was an hour's delay and safety procedures. If i were to bring an oversized and too heavy handluggage on board no doubt I wouldn't get away with it ! However the number of large and heavy bags passengers brought on board last night was ridiculous . It was a real struggle for people to find lockers for.their bags. Some people had quite a few. Delays take off and creates unnecessary chaos. Couldn't understand why I had to pay to check in online, obviously missed that when bookrd. Although I recall reading that it will cost if you check in the airport- so most likely my error. No facility or button to print boarding pass once checked in. No contact us button - I would like to change seat I booked for return but cannot see how to do this on line."
Voordelen: "Flight was on schedule"
Nadelen: "No free drinking water"
Nadelen: "-Crew were very rude, check in crew and flight attendants -Luggage and checking in fees not advertised enough. Too many people getting their money stolen by Wizz Air. - Boarding extremely chaotic and not organized."
Voordelen: "Comfortable seats. I chose premium price so no issues at check-in. Staff was fantastic! This was my first WIZZ Air flight. It will not be my last!"
Nadelen: "Boarding did not provide order as everyone crowded to the front. Needs better lines."
Voordelen: "The crew are always lovely,very professional,helpful and make us feel welcome"
Nadelen: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"
Voordelen: "Crew were friendly! The app for the journey is good."
Nadelen: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."
Nadelen: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
Voordelen: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Nadelen: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."
Nadelen: "Extra prices. Should have took a better airline and pay more. Came out the same. Make sure you tell guest to check in online or they will. Hangs you $50 to check in at the airport"
Voordelen: "We arrived safely"
Nadelen: "Told our bag was too big even though we'd paid for a large carry on, which we already knew fit in the overhead compartment (plane was an airbus A320). We were then required to check our bags, but not until after we were told to combine our personal item with our large carry on bag & then told that it was too big. instead of crediting us the amount we'd already paid (€20), we were charged the full checked bag fee of €55. The gate agent was also very rude and not proficient at her job, causing us to delay the plane's departure. Exceptional customer service may have included refunding us the large carry on bag fee. Additionally, our 2hr flight cost us almost $200 each, not what I would call a budget airline price. We will not be flying Wizz air again & do not recommend this airline."
Voordelen: "Staff aboard the aircraft were very nice and so was the passengers."
Nadelen: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."
Voordelen: "Horrible company never book with them"
Nadelen: "No hand luggage Normal luggage is the most expensive in the market ! No customer services ! Do ur self a fav and don't book it"
Voordelen: "The journey took less than it supposed to. Amazing service"
Nadelen: "The bag policy with the airline makes the cheap flight not worth it. Only one carry on allowed and each checked bag is $50"
Nadelen: "Tried to check in online was unavailable the system upon arrival they charged us an extra €105 it's theft"
Voordelen: "It was simple, every thing was fast in the airport."
Nadelen: "Small airplane it was a bit choked."
Ik ben echt verrast door veuling, personeel zo lief met alle passagiers. Vliegtuig was ruim, top top top . Niks aan toe te voegen.
Check in was the worst ever. COVID-19 🤣😂🤣 sorry that can and needs to get much better and quicker
Voordelen: "The flight arrived ahead of schedule."
Voordelen: "It felt like a top airline, fast boarding, great service."
Nadelen: "Last minute switched plan causing much discomfort and confusion."
Nadelen: "The departure could have been on time."
Nadelen: "Air conditioning at the gate"
Nadelen: "Food was not offered. Boarding was chaotic. Took off later than expected because of the chaotic boarding."
Nadelen: "The santorini airport is a mess. Our flight was delayed nearly an hour because the tiny airport wasn’t able to handle the amount of flights they had coming in and going out at the same time"
Nadelen: "Was an hour late."
Nadelen: "The plane was late. The bus to the terminal was insufficient. The luggage was horribly late."
Nadelen: "I missed my flight and Vueling was not helpful"
Nadelen: "Ticketing should have been better. They didn't have my name and couldn't print my boarding pass. I almost missed my flight, eventhough I was 2 hours early at the airport."
Voordelen: "No comment"
Nadelen: "No coment"
Voordelen: "Very friendly staff"
Nadelen: "Food selection was not available"
Voordelen: "The crew is great"
Nadelen: "The seats doesn’t move forward nor backwards"
Nadelen: "The boarding process could be better"
Voordelen: "Crew was great and the seats were very comfortable."
Nadelen: "Never had to take a bus to and from plane, so that was different."
Voordelen: "They made up for lost time"
Nadelen: "Some turbulence and lack of communication between the crew and everyone else"
Voordelen: "standard flight without any unexpected events except 30 minute delay."
Nadelen: "30 minutes delay."
Nadelen: "When we got to the airport, the gate info wasn’t on the screen. We found a seat and waited until the time it said the info would be available. When the info was available, it said the gate was closing in 10 minutes. You have to pay for everything. I ordered a meal, but there must have been a language barrier because the stewardess sold me a meal and extra sandwich, when I only wanted one. The seats don’t recline."
Voordelen: "Cheap airline, results are what we thought they would be"
Voordelen: "Everything is good"
Nadelen: "I missed it because of shitty transportation in Paris"
Nadelen: "Late flight. Delay not announced. Late luggage too"
Nadelen: "Flight was almost 4 hours late which caused us to miss our next flight. The only compensation given was a 6 Euro snack voucher per person. Worst flying experience of my life."
Voordelen: "On time departure"
Voordelen: "Quick flight and good service"
Nadelen: "Cheap flight but odd that we always take a shuttle from plane to airport"
Voordelen: "Alles op tijd"
Nadelen: "Te weinig plaats voor de benen"
Voordelen: "Difficult to say, probably just returning home"
Nadelen: "1. After 4 hours in line in front of the boarding desk (I was between the first 10 people in line) due to a flight delay, when they began boarding they decide to start from the 15-31 rows. As I was on the 6th row, for which I payed an overprice when buying tickets, I eventuallypassed frome the first 10 people to be boarded to the last one. 2. As a consequence of point 1. As I arrived in front of the airplane door, the crew said the remaining luggages couldn’t be boarded with us because there wasn’t anymore space in the lockers. 3. The crew was very unprofessional. So, in the end, after paying more for first rows tickets and after being one of the first people in line to be boarded, because of poor organizarion I ended as one of the last to be boarded and without the right to bring with me the personal luggage. A nightmare"
Nadelen: "No entertainment, seats did not recline, minimal leg room"
Voordelen: "Geweldig! Het was een rustige vlucht. Zowiezo heel krap. Maar het was rustig"
Nadelen: "Het is heel krap om te zitten. Maar de prijs was goed. I guess you get for what you paid. Het was niet slecht."
Nadelen: "Adjusting the air cabin pressure"
Nadelen: "Seats were so small we could hardly fit. Airplane was extremely hot inside. No leg room at all for 5he middle seat and window seat passengers."
Voordelen: "Plane smelled terrible.. nothing complimentary."
Voordelen: "The seats were okay"
Nadelen: "Boarding took forever."
Voordelen: "Boarding was not bad, but a bit confusing"
Nadelen: "Flight attendants more interested in talking to each other than serving customers. We went hours without water. I went back to the galley to get some and no one was there, so I served myself"
Voordelen: "Nice big seats"
Nadelen: "No movies"
Voordelen: "Plane was clean and adequate seating"
Nadelen: "Plane was scheduled to leave at 8:15 and suddenly was changed and we left at 7:45. Flight attendants then forced us to check our small carry on items despite being told they were for a wedding the next day. Subsequently the bags were lost and then found four days earlier. Fortunately, we found our baggage but had to improvise for the wedding. Airport lost and found said that happens all the time with Vuelling and a baggage claim stub should just be discarded as worthless."
Voordelen: "We finally got to Rome"
Nadelen: "Flight departed three hours late, apparently due to bad weather earlier in the day. No information available at the airport. Kayak told me the delayed departure time long before the airport display or information counter personnel. Long boarding - had to be bussed out on the tarmac and waited again to board inside cramped bus. At Rome, luggage took one hour to arrive on the very crowded belt. Terrible treatment."
Voordelen: "Better than expected. Great all around. Would use them again."
Nadelen: "Nothing. Everything went smooth and no problems at all."
Voordelen: "It was fast"
Nadelen: "A bit cramped in seating"
Nadelen: "the flight was extremely late leaving Palermo which made my wife and I mis-connect in Rome. This was unacceptable since there were no weather issues. The plane was just a few minutes late arriving into Palermo, but it was extremely late leaving for Rome. There didn't seem to be any sense of urgency to get the plane boarded. People were boarding the plane up to 45 minutes after the plane should have departed. I will try to plan better and use Ryanair in the future."
Voordelen: "Professional, clean aircraft. Overall very good."
Nadelen: "Not much leg room."
Voordelen: "Somewhat friendly crew."
Nadelen: "We had to pay extra to check-In our luggage only for Vueling airlines to lose my friends luggage. They did not even make us feel like they would do everything possible to find it and it ruined the rest of our trip. My friend ended having to buy everything from underwear to shoes to clothes. Not only did it take time and energy to find clothes for her but it was very costly. I've flown MANY airlines and have never had deal with lost luggage so I was expecting more from the airline to do everything possible to located it or compensate us for their mistake, especially when we had to pay an additional $50 USD to check-in our luggage (that ultimately ended up lost). I would not recommend this airline."
Nadelen: "I was forced to check in my carryon bag because it was over 3 kg. So I checked in my baggage two full hours before departure and the layover was three and half hours. There should be no reason why my bag didn't make it on the plane and yet it did not make it on."