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Voordelen: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.

Nadelen: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser

Nadelen: - Leave in time - Working onboard entertainment system

Voordelen: My bag was lost!

Nadelen: To have my bag delivered

Voordelen: nothing

Nadelen: the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight

Nadelen: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Voordelen: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Nadelen: Not being to help on the ground in Copenhagen with delta issues

Voordelen: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Voordelen: Great crew.

Nadelen: Ran out of business class meal. Substituted a Econ class.

Voordelen: Crew was nice

Nadelen: It was extremely loud the entire trip and after traveling for more than 24 hours beforehand, it was an extremely uncomfortable trip.

Voordelen: The crew are amazing

Voordelen: The crew was nice

Nadelen: My tv monitor didn’t work and my wife’s chair wouldn’t stay reclined

Voordelen: Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business.

Nadelen: Food was overcooked but plentiful Fruit selection excellent. More English fluent staff.

Voordelen: The crew and snacks

Nadelen: They take the headphones about an hour before landing which isn’t ideal.

Voordelen: Crew

Nadelen: More direction once crew knew the connecting flight would be lost, especially to minors

Voordelen: Nice crew

Nadelen: Better food, some entertainment, better bathrooms

Nadelen: The ife screen was extremely slow and unresponsive.

Voordelen: The crew was really good

Nadelen: Perhaps seats just a bit more confortable. Overall a very good airline

Voordelen: Very late departure and arrival cause us lost of transportation in Barcelona and money paid will not be returned

Nadelen: Lost of deposited money to tea nsportation due to delay plane arrival

Nadelen: The outward flight was rerouted to a different airport, and the return flight was delayed by more than an hour. Not even a glass of water free of charge.

Voordelen: Nice staff

Nadelen: Seats are too small, I don't have space for my upper legs.

Voordelen: Boarding was easy

Nadelen: Expensive flight

Voordelen: The crew was amazing, there's one lady crew that's super friendly. Met great passengers too. Was seated at 71 F, the gentleman next to me was great Mr 71 G. Just wished was able to say goodbye to him. Fl EY455 9/3/19. He was heading for Beirut and me to LHR. JUST wish for an ETIHAD CONNECTION. Thanks.

Nadelen: The waiting lounge had no info on the outside. We came early, was seated close to the door and I served as the info person.

Voordelen: The crew was good. Loved the mango juice and veg food.

Nadelen: The seats are hard. More leg room please. Better entertainment with more recent clicks required. Toilet seat needs to stay upright. The eating tables should be straight. Should be able to recline our seats more.

Voordelen: The flight was surprisingly empty compared to flying to Abu Dhabi. I had an entire row to myself. I was able to lay out and sleep peacefully without worrying about the traveler in front of me leaving their seat back. Highly recommend Etihad airways!

Voordelen: The crew was amazing. They left snacks and drinks out in between service.

Voordelen: Excellent

Voordelen: Excellent

Voordelen: Crew was great. Peppy and kind.

Nadelen: ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD

Nadelen: We missed our connection because they did not have a jetway to a gate. By the time they bussed us from the tarmac to the terminal, many missed the plane, though it was still at the gate

Voordelen: Seats were comfortable and enough room for legs. I liked the movie selection. Crew was great.

Nadelen: Offer drinks more often

Nadelen: Seats itself not really ok, neighbor any size gonna touch you every time. Crew not ready to do anything with passengers with little kids, only my headset helped me survive. So I could sleep because of this issue only 1 hour for 12 hours flight. Good luck. As second issue doesn’t happen too often

Voordelen: Crew was very helpful, seat was small and uncomfortable.

Voordelen: A350, smooth and quiet. Nice plane

Nadelen: Seats in business are a little crowded and close together. opening to get in and out of seat is minimal

Voordelen: Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)

Nadelen: It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin

Voordelen: meal

Voordelen: Crew was great.

Nadelen: Delay of almost 24 hours.

Voordelen: Club Europe- excellent attentive crew, excellent food!

Nadelen: Nothing! They were the best!

Voordelen: Crew had filled overhead lockers with their bags leaving no room for ours

Nadelen: Timing is good

Nadelen: Missed our connection because of problem w jetway

Nadelen: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Voordelen: Professional crew. Good simple check in.

Nadelen: Nothing.

Voordelen: very nice crew

Nadelen: my bagfage was lost

Nadelen: Everything was OK

Voordelen: The seat were comfortable.

Nadelen: Crew was cold and and very matter of fact. The food was very so-so. The food items have to be purchased other the food trays served unlike Turkish Airlines and Kuwaiti Airlines.

Voordelen: The crew was very good.

Nadelen: Food needs to be improved. More space near washrooms and for moving around in long flights should be provided.

Voordelen: the staff was very helpful

Nadelen: the touchscreen didn’t always work

Voordelen: Crew was nice and friendly. Food came in a paper bag but still was good and plenty. The plane was an Airbus-330, it's a smaller plane for shorter routes but the seats were actually more comfortable than the newest Boeing 787-9 they use for long hauls.

Nadelen: Don't bus the passengers to the plane and make them climb the stairs. It's almost 2020.

Voordelen: I liked the attentiveness of staff and there was excellent communication between SWISS airlines and customers.

Nadelen: I honestly had no issues with my flight.

Voordelen: The plane was pretty cool. I like the fact that the overhead compartments had enough room. The staff was friendly, too. The piece of chocolate is very tasty.

Nadelen: Food on those airplanes is always bad. There were not enough chicken sandwiches and some passengers only were given cheese sandwiches.

Nadelen: My luggage is lost

Voordelen: Nothing

Nadelen: Entertainment didn’t work, the crew did nothing to help. The plane was hot and stuffy. My luggage is lost.

Voordelen: Crew was pleasant and professional

Nadelen: Luckily it was a short flight, I practically had no leg room when the passenger in front of me reclined the seat.

Nadelen: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Nadelen: Leg space is horrible!

Voordelen: Passengers are not polite.

Voordelen: The crew and service were welcoming, caring and attentive

Nadelen: Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,

Nadelen: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv

Voordelen: Nothing

Nadelen: Customer service

Voordelen: Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice.