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Seats were more comfortable than I expected.

It would have been better to have 2 carry ons. Even a bag of snacks was considered a carry on and i had to put it and my purse in my backpack.

It got me here in one piece

High school kids ran wild talking screaming standing in aisles and flight crew did nothing to stop all of the noise and nuisance. More like a flying bus than airplane

Crew was professional. We did not have food on the flight nor used the entertainment.

There was a huge lad beside us and the seats & legroom are less than we would like. The huge lad made it uncomfortable Bob

הכל

Getting on a plane. Not the one I booked but got to wear I needed to go.

Bought the flight 6 months prior. They give you the option to have a random seat, which i did. Apparently that means if people buy a seat, you might not get on the plane. Because they will sell your seat to someone willing to pay more.

New plane

Could not check luggage online so had to pay exhorbitant fee at airport. Boarding at gate was totally disorganized and the attendents didn’t seem to care

Nice, simple. Friendly

Website for vueling down which prevented me from requesting refund. Now what?

Professional and efficient, everything one could have hoped for.

It didn’t happen.

Our of the budget airlines I've flown, this has been the best. They were upfront about the things they didn't include, and gave you the option to purchase them simply. Crew was excellent and friendly.

Unfortunately, we were about 30-45 min delayed. Wasn't an issue for us, but could have been with a connection. Seats weren't too comfortable.

Crew was nice and friendly. Quick boarding

No Free drinks. 2.50€ for a soda.

There was no food. There was no entertainment except the crew who were entertaining each other. The reason it gets two stars is it got us to our destination without going down in flames.

Everything

Price, flight crew.

The gate was in a sheet-metal hangar outside the terminal alongside the parked plane, no bathroom or seating. We had to line up for the plane outside in the night air for 30 minutes before boarding. We were overcharged for checked baggage.

Flight was on time.

Flight to Amsterdam no mention of requiring the passport stamp on the flight ticket was mentioned. On the way back to Dublin the crew member that checked me in informed me of this requirement and I thought she was potentially going to send me back to get it at customs. My husband who had a different crew member check him him, made no mention of the requirement.

Getting away from them once we landed and never flying them again

Firstly, this is a discount airline and thus do not expect frills. This review is not a rebuke of discount airlines. They’re supposed to be crap. Here is the issue: Ryan Air charges for everything. Fine. We get it. But the day before our flight we attempted to check in and their website was not working. Fine again. We will check in at the airport. Because of this, they charged us another 55 euros per person to check in late. They would not acknowledge the system failure or work with us at all. They then charged per bag to get on the plane which is expected. Long story short, it was just as expensive to fly and you end up being nickeled and dimes.

הכל

Nothing...it was ridiculous

No kiosks? No online check in? Seats were vinyl and terrible, and the plane was hot. It took us over 2 hours to check in

Zeer vriendelijke hostesses !!!

Crew was nice and friendly. Quick boarding

No Free drinks. 2.50€ for a soda.

Our of the budget airlines I've flown, this has been the best. They were upfront about the things they didn't include, and gave you the option to purchase them simply. Crew was excellent and friendly.

Unfortunately, we were about 30-45 min delayed. Wasn't an issue for us, but could have been with a connection. Seats weren't too comfortable.

It didn’t happen.

New plane, comfortable and the staff is nice

Even a small plastic bag with McDonald's in it is considered a hand luggage! The staff need to be in more control of the travelers - we had one & a half hours delay because a traveller wanted to change seats and didn't sit down.

Crew and pilots appeared competent. The plane was clean, the air conditioning worked well, even when we boarded in Crete.

The seats are insanely small, cramped, and narrow, but that's why they call it TranSAVIA. I can live with a small seat for a much cheaper flight. The horror was getting to the gate. This is Greece, so no quick checkin, long lines, not really sure which is the right line. Then they change the gate at the last minute. Really the worst terminal I have been in for a long time, and this includes those in China and India. Even worst than La Guardia at rock bottom. But then you are in Crete... But DO allow at LEAST two hours to check in.

The flight to Gdansk took off and arrived on-time and the staff were professional.

The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control.

Comfort was better than on the previous Dash-8. Food was OK.

Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in.

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor.

No complaints about anything.

Friendly crew, good meal and entertainment

Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full.

Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane).

That I was able to sleep a bit on the flight - and that we gained an hour.

It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in.

Nothing

Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane

Nothing late again dirty plane not allowed to bring alcohol on which is fair enough but they don’t mind selling you there own

Everything was rubbish

Ease of boarding with priority.

Long wait to board, stairs up and down for tarmac stairs to plane and off of plane.

There was no food. There was no entertainment except the crew who were entertaining each other. The reason it gets two stars is it got us to our destination without going down in flames.

Everything

Getting away from them once we landed and never flying them again

Firstly, this is a discount airline and thus do not expect frills. This review is not a rebuke of discount airlines. They’re supposed to be crap. Here is the issue: Ryan Air charges for everything. Fine. We get it. But the day before our flight we attempted to check in and their website was not working. Fine again. We will check in at the airport. Because of this, they charged us another 55 euros per person to check in late. They would not acknowledge the system failure or work with us at all. They then charged per bag to get on the plane which is expected. Long story short, it was just as expensive to fly and you end up being nickeled and dimes.

Timing & efficiency. Good food though only a sandwich.

Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

The flight to Gdansk took off and arrived on-time and the staff were professional.

The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control.

I wasn't sitting next to my partner and we sat on the Tarmac for 45 minutes after the flight was already delayed by 30 minutes.

boarding was relatively good

they didn't offer me or my husband absolutely nothing to drink! and the trip was awful!

This is a complaint regarding a luggage that was not included in my fare ticket. I was not informed from your company Kayak that the luggage was not included in the price. I had to pay extra money on top of the fare ticket of $150 for just one luggage just because was not mention on the fare ticket. Please give me an explanation of your policy in regard, and please advice people in regard of what I just mention otherwise I think your company tricks people without mentioning clearly that suitcases are not included to lower prices

Flight took off on time. Plane is big and seats are good for people up to 6 feet tall and comfortable fior people up to 220 lbs. Crew was excellent from checking in til landing. I will travel again with Air Europa but I will take a sandwich or two with me just in case pasta is being served. Flight was from Madrid to Miami. On my flight from Miami to Madrid the food (chicken) and everything was excellent. Oct 14 2018

The crew was helpful and friendly. The craft was pretty quiet.with plenty of amenities.

I reserved seats at purchase but the air Europa app did not recognize my seat selections and we ended up being seated at random. The boarding was just line up and board there wasn't any announcing or organizing by row or otherwise. We eventually all got on and ended up at the same place, it was just chaotic.

Glad that i was able to secure a seat in the emergency exit row (row 70)

Wow, I am not a heavy woman, I wear a size large but I am not in the least obese, just tall and not skinny. The seat width was ridiculously tight! I have NEVER experienced such discomfort in a Emergency Row seat!

Good was average to bad

Flight crew and airport crew very helpful

4 hrs delayed which delayed my whole trip over 6 hrs

The crew & service on our Denver to Munich flight were incredible. Courteous, professional & fun. A crew like this makes flying a pleasure.

The seats in economy on the A-350 were a horror show. Couldn't have made them more uncomfortable if they tried. It seems with each new model Airbus puts out the seats regress to more medieval technology.

The seats seemed to have more space on this plane which was nice.

It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers.

Snooth and efficiënt with a KLM service

No entertainment

The flight to Gdansk took off and arrived on-time and the staff were professional.

The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control.

expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy

there was no lounge close to our departure gate

הכל

It got me here in one piece

High school kids ran wild talking screaming standing in aisles and flight crew did nothing to stop all of the noise and nuisance. More like a flying bus than airplane

Seats were more comfortable than I expected.

It would have been better to have 2 carry ons. Even a bag of snacks was considered a carry on and i had to put it and my purse in my backpack.

Crew and pilots appeared competent. The plane was clean, the air conditioning worked well, even when we boarded in Crete.

The seats are insanely small, cramped, and narrow, but that's why they call it TranSAVIA. I can live with a small seat for a much cheaper flight. The horror was getting to the gate. This is Greece, so no quick checkin, long lines, not really sure which is the right line. Then they change the gate at the last minute. Really the worst terminal I have been in for a long time, and this includes those in China and India. Even worst than La Guardia at rock bottom. But then you are in Crete... But DO allow at LEAST two hours to check in.