Vind goedkope vluchten naar Los Angeles (LAX)

Voordelen: The crew are amazing! Attentive and friendly.

Nadelen: The seats could have been bigger.

Voordelen: The cabin crew were pretty good. That's about all that was good.

Nadelen: I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again.

Voordelen: Crew was great and professional.

Nadelen: Entertainment controls were outdated and confusing to operate. There were no charging ports.

Voordelen: KLM staff is great

Voordelen: Best food I've ever had on an airline! Great flight. Not too full.

Nadelen: Arm rests didn't lift all the way up on the plane.

Voordelen: Service was slow, but fine.

Nadelen: * Couldn't online check-in * Seat selection was not honoured * Plane model not as advertised * No entertainment on board

Nadelen: This flight often arrives late so it is difficult to get to your hotel

Voordelen: Good food and beverage options. Many movie and television selections.

Nadelen: The seats were too close especially when reclined. The lady next to me got into an argument 3 times with the man behind her and no one assisted the situation. The second security check needs a better signifier that it was done. It almost made me and another man miss our flight. Miserable attendants

Voordelen: Crew were very friendly and welcoming. I was in economy, and I am a big person but the seats were comfortable.

Voordelen: The crew was very friendly and provided excellent service

Nadelen: The seat could have been a little bit more comfortable. Then again for a long trip, unless you are in business or first class, it's not going to be that comfortable.

Voordelen: Crew were friendly, boarded promptly

Nadelen: Food could have been better.

Voordelen: n

Nadelen: n

Voordelen: Food, crew

Nadelen: Comfort seats

Nadelen: Seats are tiny and uncomfortable!

Voordelen: I do not know how to go about contesting his, but we bought 4 tickets to South Africa on Swiss air and Edelweiss via Zurich. We received a confirmation email for two of the tickets but not for the other two so we assumed the other ones did not go through as we used two different credit cards.

Nadelen: We purchased the last two again and when we showed up at the ticket counted they let us know that we bought 6 tickets!!!!!!!! We would like to be reimbursed for the two tickets we did not receive the confirmation emails for. How can we go about it?

Voordelen: The flight was good. Fairly good food

Nadelen: Made me check my bags on my way back for no reason

Voordelen: I do not know how to go about contesting his, but we bought 4 tickets to South Africa on Swiss air and Edelweiss via Zurich. We received a confirmation email for two of the tickets but not for the other two so we assumed the other ones did not go through as we used two different credit cards.

Nadelen: We purchased the last two again and when we showed up at the ticket counted they let us know that we bought 6 tickets!!!!!!!! We would like to be reimbursed for the two tickets we did not receive the confirmation emails for. How can we go about it?

Voordelen: Seats were comfortable and the crew was great

Voordelen: Food

Nadelen: Everything was great

Voordelen: Crew was attentive to passenger needs in a quiet way: without fanfare, did all possible to make it a pleasant, comfortable trip. In fact, went out of their way to get me a wheelchair ride to next flight, which I dearly needed

Nadelen: First flight was delayed due to circumstances outside of airline’s control. They managed to get us there and help me with wheelchair, etc to make flight. Great service and kindness

Voordelen: Crew, food and entertainment

Nadelen: The comfort of the seats

Voordelen: The crew were polite and very helpful. The service was also good.

Nadelen: The leg room in Economy is awful and my seat was very uncomfortable 44C I have long legs and when seats are reclined they encroach on the persons comfort behind. On such a long Haul flight from Perthto Sydney and then onto Singapore and London. Comfort should be a whole lot better. Boarding needs im

Voordelen: Crew were excellent, seats were relatively comfortable and in flight entertainment was great.

Nadelen: The plane was old and dirty. It really needed a good clean as there was food debris on my seat belt buckle and sticky finger prints all over my screen. Additionally, the connection time at LHR was too short. While we made the flight (having to run) but our bags did not, which was an annoyance.

Voordelen: Flight was on time. Crew were professional and courteous. Seats were fairly comfortable ( though one was broken).

Nadelen: Could have been a bit more room - was slightly squashed. Disappointed to have to pay for tea. Porridge from M&S on flight was horrible.

Voordelen: Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy.

Nadelen: No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment.

Voordelen: The crew are amazing! Attentive and friendly.

Nadelen: The seats could have been bigger.

Nadelen: Small seats

Voordelen: The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars...

Nadelen: So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!

Nadelen: Delay , rebooked on fight. Had to wait 8 hours. I needed a wheelchair .. they put Erin a remote location with a rude assistant in charge of transfers for wheel chairs . She had none. Made me walk 15 minutes to find a place to take my meds. She couldn’t care less.

Voordelen: AMAZING CREW! Excellent food, clean bathroom, comfortable, good movie selection. Fantastic experience!

Nadelen: Nothing

Voordelen: Bas crew service since economy. All the time i see bottle of water and when i ask for one the answr js always no bottle will bring a cup and disapear. Crew just allowed people. To stand and have a chit chat outloud next to people trying to sleep. It happened 3 times.

Nadelen: Bathroom are so dirty. Windows are dirty. Food tray is dirty. I wonder if a deep cleaning is done everytime the trip is over. Plz upgrade ur planes as well.

Voordelen: Yes and yes

Nadelen: Get the blanket timely

Voordelen: they got me to LA

Nadelen: food and drink not served for 2 h ours / flight delayed 1hr 45 mins, no choice of meal it was a take it or leave it offer, ice lolly served 2 hours after food and horrid snack before landing - on a 10.5 hour flight not good enough, I will consider another airline next time I go. 3 trips a yr

Voordelen: Crew were great and really quick through terminal 5 even though it was the school Easter holidays..

Nadelen: It was only when we got on board realised food was card only and limited to lots of sandwiches..A lighter option like the Bols salad I bought at Smith's would have been nice and could be a veggie choice. Not a big issue though just you asked what can be better.

Nadelen: This was a really old plane. The screens were really small And was so scratched and messed up that it was almost impossible to use . I was never offered a choice of breakfast before I boarded and I could not get what I wanted. You do not offer enough space fo list all my comments. Very unfair

Nadelen: Delay , rebooked on fight. Had to wait 8 hours. I needed a wheelchair .. they put Erin a remote location with a rude assistant in charge of transfers for wheel chairs . She had none. Made me walk 15 minutes to find a place to take my meds. She couldn’t care less.

Voordelen: Just the cabin crew being nice

Nadelen: Punctuality KLM is always late

Nadelen: This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities.

Voordelen: absoluut geen klachten

Nadelen: This was just a short commuter flight from Lyon to Amsterdam for connection.

Voordelen: Good Crew, Good Flight

Nadelen: better movie/entertainment selections

Voordelen: Crew were excellent, seats were relatively comfortable and in flight entertainment was great.

Nadelen: The plane was old and dirty. It really needed a good clean as there was food debris on my seat belt buckle and sticky finger prints all over my screen. Additionally, the connection time at LHR was too short. While we made the flight (having to run) but our bags did not, which was an annoyance.

Nadelen: Club World is a super dated product. The tech is old and you are uncomfortably close to your neighbors. Also even when you buy a business class ticket British Airways makes you pay to reserve a seat in advance if you don’t have status with them. That feels over the top for a premium customer.

Voordelen: Crew was great. Flight on time.