Vind goedkope vluchten naar Tokio

Were not there to rate but someone paid you an extra fare so you made double the money on one 2 seats! BRAVO Standing Ovation!!!

It was my first flight with Iberia - I was very pleased with the entire experience.

The crew on board seemed efficient and friendl for this short 2.5 hour flight.

No food, no drink, no entertainment were included with this fare. Thankfully we were so exhausted from the long haul flight immediate preceding this flight that we did not care. I'm not sure why but the gate staff was trying to get everyone to check their smaller bags including our backpacks. My husband gave in but I did not since not having them would be disaster during this trip. His backpack and many bags from other customers came about 15 minutes after the rest of the luggage so we were a little panicked. Thankfully all turned out fine.

The food was nice.

There was no water in business class toilets. The staff are not polite.

Comfortable seats

Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Change of gate with no notification or announcement. Not comfortable flight.

They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday

Nice new plane (Embraer), row 4 had long seat pitch

Having arrived at the airport 2 hours ahead of the flight, there was a chaotic 1 hour wait to check in, with no queuing system and then an IT cock-up which closed the flight exactly 1 hour before departure, with passengers still in the queue. This left us rushing through the airport to the very furthest gate. Boarded 20 mins late, then the flight left 1 hour late. Very expensive ticket price too!

Boarding was late again, 25 minutes this time Seats are Too Tight

Flight was on time. Bathrooms were clean.

Dinner and breakfast were terrible, especially for a long transatlantic flight. Attendants were curt. Movie selection was subpar compared to other airlines on similar flights I’ve taken.

On time

Nothing

Missed connecting flight from Copenhagen to Geneva since flight from Newark left over an hour late.. They booked me on a flight to Zurich and then to Geneva. Had a connection to France booked separately that I had to move.

Getting off the plane.

SAS like other airlines gives you a chance to bid on a nicer seat. If the offer is accepted, your card is charged the amount you bid and you are upgraded. If your offer is not accepted, you keep your seat and are not charged for bidding. I placed a bid for a nicer seat and was informed the day before the flight that my bid was rejected. But when the plane was boarding, I went to the man at the desk and asked if the plane was full. He informed me that it was not, and that I could pay roughly $300 for economy plus, or $1000 for business class. Online, I was ALLOWED to bid $200 for the economy plus seat. If they are going to reject this offer and then have the seat fly empty, they are a bunch of dicks. They had a chance for me to be a happier customer and to make more money. Now they lost both. What was also terrible is that when I family with an infant was moved up a few seats, I suggested to the lady next to me who wanted the newly vacant aisle seat that she ask the flight attendant for it. The flight attendant said it was fine. As the lady sitting next to me went to her her new seat, and old man from a few rows up took it. Another flight attendant had promised it to him. So, now the two of us are crammed, she's pissed that the seat she said she could have she couldn't, and I'm there like "My god, they wouldn't even take my money to let me have a nicer, EMPTY, seat." Poor communication, poorly run. Try another airline.

Very Intensive and very cold ventilation!

Entertainment system doesn't work at about 20% of the seats. Food is barely edible.

I DIDNT TAKE A FLIGHT TO LONDON DONT KNOW WHAT YOURE TALKING ABOUT

Too strict on baggage weight

Boarding this large plane went relatively quickly and orderly.

Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion.

Leg space.

Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew.

Good seat width Great movie selection Great food and drinks Nice and large A380

The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice.

The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+

Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!

The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see

Service was excellent and seats were comfortable.

The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see

Lots of room because plane was half full

I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more...

Swiss took care of arranging hotel for us and substitution flight.

Missed connection flight because of delay

Spacious seats

Bag check process

The food and beverage service in Coach was great as usual ... The new 777 ER 300 was really a nice improvement over the aging Airbus planes previously flown Entertainment systems in coach were top notch with great entertainment choices to view ...

3 4 3 seating results in very narrow isles ... during the longer flights on the 777 the isle seated passengers lean into the isles making going to and from the restrooms in ( coach) a bit of an obstacle course

Very friendly people. Security guy helped me to get to the wifi at the airport. I could spend my waiting time very productive way sorting out my business emails:)

Staff was friendly and service was on a exceptional level

My sun glasses were stolen out of my luggage !!

Efficient, on time, and the experienced air crew did well with a wicked wind shear at takeoff.

No movie, no passenger loading from the rear.

All.

Great crew and comfort for economy class.

Food could be better

Overall the service was good.

ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs.

Clean plane, comfy seats and great staff

Everything was good didn’t hate anything

Unusually the crew were quite stand off. Normally cheerful and accommodating this crew gave you the feeling you were in the way and tiresome

Aircraft was very good

Food very poor, staff mediocre

Crew On time

Very slow process for checking, only one person for business class and it took forver to finish

Food and entertainment

Dinner portions were too small.

Food

Other Crew woman

Better & flavorfull food .. Qatar & KQ Airlines hands down have better tasting food

I liked everything! Excellent service. Great food, entertainment, and flight. Nothing went wrong. Thank you!

The movies and food

I was seated at the exit seats next to the wall. I feel the seat was more small there. My body hurt so much.

Airplane use to fly from Taipei to Ho Chi Minh old and dirty.

Quite comfortable, met my expectations and I rested. On board team were friendly and helpful.

Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience.

Impressed with the quick boarding time. Flight delayed 45 min but still made connecting flight. Good inflight entertainment options

Bad food

Everything is top notch for an airline company.

Nothing.... I enjoyed every moment of the flight.

Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either

Able to fly direct to ansterdam

Have to lay over on the way back. More expensive than other airlines.

Wifi on Board

Nothing

Quick and friendly service. Convenience in schedule

Propeller aircraft was noisy

Checked me in all the way to NYC & bags too - I didn’t have locks on my bags so the nice staff zip tied them for me. I only flew jet to Delhi & Cathay Pacific the rest but the jet guys were great- have an agreement with Cathay. Would fly Jet again.

The flight was alright and on time. Actually landed ahead of schedule.

Checking in was a mess. There was a struggle to get passengers checked in especially those who came late were made to skip ahead of everyone in line and us who were there early enough end up getting delayed as well. There were 4 flight attendants serving economy on this 737 and they were all over the place. Delayed in serving everyone and trying to rush towards the end cleaning up just before landing.

Flight crew was very helpful, friendly and attentive.

The food on this particular flight was okay.

The a330 is showing its age and the food on board was not good. Otherwise it would have been an excellent flight

Seat recline marginally more than in economy, but 2x+ the price. Boarding process for PE abysmal. Food - slapped on a tray.

Excellent meals, excellent entertainment system, great staff

Food for economy was great. Entertainment system great.

Left half hour late.