Vind goedkope vluchten naar Tokio

Voordelen: Great staff and food

Nadelen: Comfort was not great and no entertainment options whatsoever

Voordelen: Efficiency

Nadelen: Na

Nadelen: My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress.

Voordelen: The flight was adequate.

Nadelen: Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour.

Voordelen: I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )

Nadelen: When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !

Voordelen: Extremely hot the plane

Voordelen: Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given).

Voordelen: Didn’t like the sandwich offered

Voordelen: Service, crew, punctuality, plane, seats

Nadelen: Food, cold coffee and tea.

Voordelen: Nothing.

Nadelen: Old man next to me couldn’t keep his arm on his side.

Voordelen: Crews and services.

Nadelen: My seat.

Voordelen: I enjoyed the flight because the flight NH9 wasn't fully booked, I used my next seat too. Also, the crews are generally better then usual, more smile. Food also better than last severity trips.

Nadelen: Even so, food can be better. I want more western drama on entertainment.

Voordelen: Good food and comfortable temperature in cabin

Nadelen: A bathroom ran out of towels and toilet paper

Voordelen: Food, entertainment system were very good

Voordelen: I lost my luggage when I landed Tirana. I was unhappy for the moment, but the next day they brought it home. Very very happy with Turkish Company, I would love to travel again in the future with them. Great job.

Voordelen: Very comfortable seats & clean

Nadelen: Not applicable.

Voordelen: Clean less of the plane

Nadelen: Entertainment system did not work at all

Nadelen: Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights.

Voordelen: Nothing

Nadelen: Very long delay, got bumped for a flight the next day. Horrible experience

Voordelen: blueberry juice, service and friendliness

Nadelen: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back

Voordelen: The food the service and flight was great

Voordelen: From the food (dinner and lunch), to the spacious seats, to the impressive beverage selection, there is little I would change. The small touches, including coming through the cabin regularly with delicious green tea, made this a wonderful flight.

Voordelen: The service are great!

Nadelen: Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai.

Nadelen: I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.

Nadelen: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

Voordelen: Very good service, teh flight attendants made it as pleasant as possible, plane left on time

Nadelen: tough to sit on a plane for 9.5 hours

Voordelen: New plane, new seats, new entertainment system. All very goo to great. The dinner was above average in terms of taste but the breakfast was pretty ordinary.

Nadelen: Breakfast food wasn't very good.

Nadelen: Knees pressed up against the chair in front. Being tall means an uncomfortable ride. I was not paying £29 for an emergency seat.

Voordelen: Service is amazing. Food is even tasty did airline food. Staff is super polite and courteous.

Nadelen: Economy seats are less than desirable. I’m alarmist positive I booked premium economy in kayak. Never checked my booking and notice economy later. Could have gotten the same price for premium economy elsewhere. Super pissed

Voordelen: It was wonderful and great!

Voordelen: American Airlines had awesome customer service, smooth flight, comfortable and seats were roomy for economy.

Nadelen: There are no screens and the entertainment app needs a lot of work, it’s not smooth. Add screens or make a better app. also improve the movie selection available.

Voordelen: the food was delicious and the flight was smooth, the crew was friendly

Nadelen: navigation for the tv was extremely difficult. They also took a long time to pick up al the food trays on this flight

Nadelen: Hostesses are worse and worse. Forget everything you say. You repeat 5 times. All announcements are made so loudly and 3 times (Russian, English, Spanish). Everyone must wake up. It roars so loadly you can’t hide even in headphones. Late for 30 minutes, which is norm for the company. Then you for the luggage for more than 30 minutes. Worst in Europe.

Voordelen: Everything

Nadelen: Nothing

Voordelen: It was IBERIA Flight: -Seating was good--very nice reclining seats. -Flight left and arrived on time..

Nadelen: It was IBERIA Flight: -Video remote did not work well and the touch screen did not work well. -There was no vegetarian option for food--and food was not that good. -There was a check in for Business class but then for actual boarding there was only 1 line and it took almost 30 minutes to Board and we waited in long line. -Maybe the crew did not understand English so well. Thank you for listening.

Voordelen: overall good flight

Nadelen: the shuttle from trn to mad and vice versa is always always late if not canceled! it must be improved for sure. airnostrum offers really poor service!

Voordelen: Iberia

Voordelen: Good was decent. Didn’t need to schlep big bag of snacks.

Nadelen: Turbulence lasted way too long. Probably out of their control but I wondered if they could have changed altitudes.

Voordelen: Food was good

Nadelen: The flight took off late more than an hour

Voordelen: Staff, service,

Nadelen: Legroom, seat comfort, very long flight

Voordelen: Staff was friendly and helpful, aircrafts were all comfortable, food was incredible. If I could only ever fly one airline again I would pick Qatar!

Nadelen: Nothing

Voordelen: Friendly and beautiful crew (specially one air hostess) lol

Nadelen: too long flight

Nadelen: Need more leg room even for regular economy seating

Voordelen: The fact that I was not able to fly due to ethiad trying to make extra money was something I will Never forget

Nadelen: No airline has ever treated me this poorly. I hope this never happens ever again to anyone

Voordelen: I was not put on the plane because they said my seat did not existed! I had purchased my ticket 3 months prior to departure and they said I did not have a seat on the plane due to overbooking. They clearly gave my seat away to someone else and this is not acceptable.

Nadelen: Ethiad was not helpful at all and did not provide any same day help. They’re customer service was absolutely terrible.

Voordelen: Good service

Nadelen: My bags came last even having priority labels

Voordelen: Nothing

Nadelen: There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more.

Voordelen: I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset.

Nadelen: The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!

Voordelen: I don't think I say anything I liked.

Nadelen: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Voordelen: I don't think I say anything I liked.

Nadelen: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Voordelen: Nothing

Nadelen: I was charge a terribly high exchange rate for this tickets! Not acceptable at all.

Voordelen:

Nadelen: Flight got delayed in Xiamen, miss the connecting flight to chongqing.

Nadelen: got severe food poisoning from the airline food.