Dagelijkse schoonmaak en installatie van HEPA-filters in de cabine op vluchten naar Bali
|november||Beste tijd om de massa te ontvluchten met een gemiddelde daling in prijs van 3%.|
|juli||Populairste tijd om te vliegen met een gemiddelde toename in prijs van 9%.|
Gemiddelde prijs retour
|€ 596||(gemiddelde prijs in de afgelopen 2 weken)|
|€ 516||of minder|
Topdeal enkele reis
|€ 329||of minder|
De vliegtijd van een directe vlucht vanuit Nederland naar Bali duurt met een afstand van 12124 km gemiddeld 33u 15m. De populairste route is Amsterdam - Denpasar met een gemiddelde vliegduur van 16u 25m.
Het goedkoopste ticket naar Bali vanuit Nederland dat in de afgelopen 72 uur is gevonden, was € 305 voor een enkele reis en € 511 voor een retour. De populairste route is vanuit Amsterdam naar Denpasar en het goedkoopste vliegticket voor een retour dat in de afgelopen 72 uur voor deze route is gevonden, was € 511.
Op basis van zoekopdrachten naar vliegtickets bij KAYAK is Denpasar de populairste bestemming (100% de totale zoekopdrachten Bali).
KAYAK's prijsvoorspellingstool maakt gebruik van data uit het verleden om te voorspellen of de prijs voor een bepaalde bestemming en reisdatum waarschijnlijk binnen 7 dagen zal veranderen, of niet. Zo weten reizigers of ze nu moeten wachten of boeken.
Scores op basis van KAYAK klantbeoordelingen
Voordelen: "I like the crew members"
Nadelen: "Entertainment selection and food could be better"
Nadelen: "Flat bed in business class was disappointing. No way anyone taller than 6’ could stretch out. Overall, it was an inferior experience to business class on Cathay Pacific, which sets the standard IMO."
Voordelen: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"
Voordelen: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."
Voordelen: "Staff very attentive not disturbed after meal The smiles and demeanor of the staff"
Nadelen: "The flat bed is not comfotable needed help from attendanr all the time felt like i was constricted"
Voordelen: "loved d bnew 787 dreamliner planes. loved d medium haul biz class seats."
Nadelen: "everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling ."
Voordelen: "personel provided excellent service"
Nadelen: "food was ok. A faulty entertainment system did make our flight feel longer."
Nadelen: "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."
Voordelen: "Seating was spacious, crew was attentive. Boarding was efficient."
Nadelen: "The food choice was not pleasing to me."
Voordelen: "(Previous PE comparisons: Turkish AL, Air NZ, SAS) Ease of check-in, on-time dep/arr, crew attention and responsiveness, seating within the range to be expected of this class."
Nadelen: "Plane condition: Cosmetic plastic panel below monitor and seat back pocket on Seat 31E fell off when foot rest was lowered; had previously been secured by adhesive tape. Panel removed by crew. In-flight entertainment system: Persistent intermittent loss of sound while listening to movie or TV program. Food: Tried to use "Book the Cook" feature touted by Singapore's website. Was unable to get on site for that purpose. The last try a message appeared (late September) that site was being "rebuilt." On the flight, there was no menu of choices; we were offered 3 vaguely worded choices which boiled down to beef, chicken or vegetables. Those appeared in not particularly appetizing forms and combinations--P.S., we like east and southeast Asian cooking and had just spent 3 weeks in Japan. Failure to provide information about possible delays due to WRG deplaning location at LAX: Although we are frequent fliers to and from LAX, we'd never heard of the WRG. It would have been helpful if the crew had informed us upon arrival that there could possibly be a wait on the plane as buses were used to transport us approximately 1/2 mile to TBIT. Generally: We chose Singapore because of its reputation for excellence. Belying the name of the class, both Turkish AL and Air NZ treated Premium Economy passengers as "junior" business class. Singapore treated us as coach with a roomier cabin and seating pitch."
Voordelen: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Nadelen: "would like regular water bottles to be available for drinking"
Voordelen: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."
Voordelen: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"
Voordelen: "Very good service"
Nadelen: "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"
Voordelen: "Very good service."
Nadelen: "Hostesses not so pleasant"
Voordelen: "Great entertainment system for a short haul fl flight"
Nadelen: "Terrible food"
Voordelen: "I haven’t flown Emirates, but SQ beats the many others I have flown by a significant margin—especially the Chinese airlines, but also all major US airlines, JAL, Korean, et al."
Voordelen: "Service by the crew was great"
Nadelen: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."
Voordelen: "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
Nadelen: "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"
Voordelen: "More leg room than other airlines, superb service and excellent food!"
Voordelen: "Modern aircraft , nice crew"
Nadelen: "Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed."
Voordelen: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Nadelen: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
Nadelen: "My Vegan meal was terrible."
Voordelen: "The food is good. The service is excellent, always smiling and attentive."
Nadelen: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."
Voordelen: "Upgraded to biz class, which was fantastic"
Voordelen: "Consistency of service, efficient"
Nadelen: "Having to convert chair to bed and vice versa. Prefer one that can just go flat st touch of button"
Nadelen: "Food wise can be improved. But for flight meat from ecomnomy class; it's considered good enough."
Voordelen: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Nadelen: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
Voordelen: "The attendants were helpful, smiling and friendly. The entire time We flew with an 18 month old and they came looking for us before he flight to help us carry our stuff on board. They gave her a toy, asked for her name, and checked on us often. They also gave my husband and I an option for early food service so that one of us could help our daughter eat. The movie selection was great. Take off, flight and landing were smooth. And we arrive half an hour early both directions!"
Nadelen: "cramped uncomfortable seats freezing cold"
Voordelen: "On time. Attentive crew."
Nadelen: "Old TV screen that was difficult to see. Looked like it was from 1990. Limited movie selection."
Voordelen: "Good seats, personal TV with movies and good shows. They gave us socks, blamkets, pillows headphones, etc."
Nadelen: "The crew was chronically rude to me. They would skip me when handing out beverages to everyone. I was lied to and passed down the beaurocracy over issues with my Stopover Holiday packages. They lost my bags. In Hong kong, I was told the designated smoking area in the terminal was close and the steward encouraged me to go...I almost missed the flight even though I didn't even make it to where she directed me. It was not close, she was a liar. They lost my bags. They kept calling me sir despite my corrections and obvious female anatomy. They had no remorse or apologies for their errors"
Voordelen: "The staff were great, very efficient."
Nadelen: "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."
Voordelen: "The staff was very friendly and helpful. I got plenty of meals and they easily accommodated my vegetarian diet!"
Voordelen: "Crew was very attentive and professional"
Nadelen: "Return flight the movies were the same as three weeks earlier."
Voordelen: "Crew was outstanding"
Nadelen: "No sound on my entertainment system"
Nadelen: "Breakfast was pathetic. Not fresh. For 16 hours flight only two meals were served and no snacks were provided"
Voordelen: "I liked how often the staff walked down the ailes to help. They are very attentive. The entertainment is endless. Seats were standard in economy class, I recommended upgrading for that long of a flight."
Nadelen: "To my flight specifically, it got adjusted without telling me so I ended up missing my final transfer. I was not given a notification for a flight change. Someone met me at the end of my second flight to tell me I missed my connecting flight. With the adjusted flight Singapore gave me, there was no chance I would have made it. They did purchase a ticket for me on another airline to get to San Francisco in the end."
Voordelen: "To be able to bring luggage up to 30 kilo's"
Nadelen: "The TRICK of so-called 'auction' to buy an economy plus Seat . One may end up with a middle seat . Felt personally ' cheated' . Will not do this again"
Voordelen: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival. The A350 aircraft feels roomy. Most importantly, given the total duration of the flight, it was a pretty good experience on-board."
Nadelen: "The seats and especially the hand-rests on the A350 seem very slim and flimsy. The movies choices in the in-flight entertainment were wanting."
Voordelen: "Service, food and staff were great."
Nadelen: "Aircraft was dated and in desperate need of a refurb"
Voordelen: "I have always enjoyed flying on Singapore Airlines. There were no delays on my connecting flight coming out of Tokyo to Los Angeles. The huge plane was like flying in a small "transportable town.""
Nadelen: "I had a long connection wait in Tokyo, but that was not too bad since I got a great price on the round trip ticket - less than $700!"
Nadelen: "charge a few $ more but serve some food on a 5 hour flight. very cold feeling"
Voordelen: "New aircraft Airbus 350-900 - has lot of leg space even in economy class. Food was just OK, nothing special and far from what SQ used to serve to the passengers. I was very disappointed finding out that travel pack consists only toothbrush and tootpaste with socks included. No more slippers, eyes cover and no more other necessities for intercontinental flights ! What a shame for SQ to save the money on such important things for passengers. Staff was over indulging, someone would say - fake kindness shown ..."
Nadelen: "I didn't like the crew... They have to learn from Air Serbia staff and Turkish Airlines what is genuine kindness and politeness. And the most expensive aircompany should not be stingy and provide to passengers on intercontinental flights just toothbrush and socks in traveler pack !!! What a shame for SQ !"
Voordelen: "If youre searching for airlines with best timing no delay and great service, book your flight with singapore airlines without any hesitation"
Voordelen: "1) New seats 2) Good IFE 3) Helpful crew"
Nadelen: "1) Cramped aisle 2) Toilet seems smaller than the older plane models 3) Boring food"
Voordelen: "The crew was super attentive. The seats were really confortable. I loved that the seat would completely flatten to make a « bed », wonderfully for sleeping!"
Nadelen: "The check in and boarding in Kathmandu was really not good. I requested wheelchair assistance when I booked, and was never offered a wheelchair nor any assistance for that matter ..."
Voordelen: "The cre was really nice and very attentive."
Nadelen: "The flight left the gate an hour late without giving us any explanation, I missed my connecting flight. The airline did offer a hotel to stay in, but no other apology or explanation was given to about 15 of us who missed a connecting flight."
Voordelen: "The crew was really sweet and making sure passengers were comfortable."
Voordelen: "The crew was friendly"
Nadelen: "Bathrooms could have some lotion for dry skin"
Voordelen: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Nadelen: "Seats were a little close, especially for a long flight, with meals. Tight fit to be maneuvering, literally rubbing elbows."
Voordelen: "One of the best airlines in the world. Nothing to add here!"
Voordelen: "One of the best airlines in the world. Nothing to add here!"
Voordelen: "One of the best airlines in the world. Nothing to add here!"
Voordelen: "One of the best airlines in the world. Nothing to add here!"
Voordelen: "Easy and efficient boarding process, great Tv episodes selection"
Nadelen: "Staff was slow to remove plates after eating"
Nadelen: "Delayed flight for no apparent reason"
Voordelen: "Every thing"
Voordelen: "The crew was good. Good movie selection."
Nadelen: "The food. The vegetarian meals were both noodles. And the meals were not very healthy. Too high calorie. I couldn’t figure out how to customize my meals On the Qatar app"
Nadelen: "Excellent service !!!"
Voordelen: "seats were awesome, so as the food and the occasional snacks were delightful"
Nadelen: "My entertainment screen wasn't working, but since I got a window seat I didn't complain. Long time for a 12 h flight without video or something to occupy myself, but at least the USB port was working..."
Voordelen: "The flight attendants were outstanding. Anticipated requests, were readily available and attentive without hovering over you. QSuite was superb. Food was excellent."
Nadelen: "Nothing. Everything was fantastic."
Voordelen: "The crews are awesome"
Voordelen: "There was a flight attendant that this was only her second flight. She was amazing. Really enjoyed the service."
Voordelen: "The layover was hell. They put me in a warehouse with wooden benches for beds. Never again"
Nadelen: "Horrible service. The US part of the journey was fine but the rest was aweful."
Voordelen: "Modern plane and great crew."
Voordelen: "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Nadelen: "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Voordelen: "Staff was excellent"
Voordelen: "Flight crew was very helpful. I didn't have any special requests, but I noticed them being extremely helpful to other passengers. Much better than US based airlines, as most others are."
Nadelen: "Extra security going to USA is a nuisance. Food was ok, not as good as previous trips. Lamb was only selection left when they got to my seat. Not my favorite also very fatty."
Voordelen: "I loved the service. All of the attendants were really nice and helpful."
Nadelen: "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."
Voordelen: "The food and service was wonderful! Easy smooth flight, made 9 hours fly by!"
Voordelen: "Very good crew"
Nadelen: "8 hr layover in Doha"
Voordelen: "Flight services"
Nadelen: "We were supposed to fly on 04/04/18 but our Flight was cancelled due to technical problem"
Voordelen: "The crew was friendly and helpful. And the food choices were good."
Nadelen: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"
Voordelen: "Big seat"
Voordelen: "Everything very smooth. Staff delightful and always helpful!"
Nadelen: "Main course is not enough"
Voordelen: "We had requested wheelchair assistance. And the way helper was assisting us its not professional services. Which Qatar Airways promissi g to us."
Nadelen: "Helper was literally dragging two whelchairs at a one time. Means two passengers sitting on two different whelchair was pulled by one helper. I actually want to share video with airline so they will understand what they are promissing and what they are providing to their customers."
Voordelen: "Got upgraded to Business Class :-)"
Nadelen: "Not much of Movies options to watch"
Voordelen: "The staff was very accommodating and were able to provide me a seat with more leg room last minute."
Nadelen: "The food"
Nadelen: "Lack of internet access is not acceptable during long flights."
Voordelen: "Polite staff keen to help"
Nadelen: "They announced everything in English and Arabic and repeated the same announcement multiple times. The entertainment is good but frustrating that it is constantly interrupted with announcement about everything. I have never heard that many on any other plane. The announcement about customs paperwork was long and done 2 times in English and 2 times in Arabic. There safety video is soooo long and again is done in two languages. It was just all too much. Besides that everything was great."
Voordelen: "Excellent experience overall, the food was decent, the seats were comfortable and had enough space for me at 6ft tall, the staff were very friendly and helpful, entertainment selection was good with plenty of new movies out. I had no problems with my layover. The baggage allowance was great as I had extra luggage from my trip. I'm very happy with their customer service, the day before my first flight I received a phone call from Qatar's customer service saying that due to delays I wouldn't be able to make my connecting flight to Edinburgh so they would like to book me on another flight instead of me having to wait 24 hours in Doha. I was thoroughly impressed with this service."
Nadelen: "I did not have wifi available from Doha-Johannesburg"
Nadelen: "I will never fly this airline again! Terrible customer service. Would not offer us complimentary airport hotel stay for a 19 hour layover. Wanted us to switch and pay to an earlier flight. Never again."
Nadelen: "I planned a wonderful vacation for my birthday only to face a horrible experience. Not only was the flight uncomfortable, but my television did not work. There was a huge box underneath the seat in front of me which prevented me from stretching my legs outward. The television was on but the screen itself wasn't operating. I reached for the remote located in the armrest only to find the entire piece missing. Only the base was there. I asked the flight attendents three times if I can move to an empty seat and they said "give me a moment". The moment never came. I really expected more from this airline."
Voordelen: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Nadelen: "The Oryx system lackedmin recent movies ....that's the only complaint"
Voordelen: "The flight was on time and boarding was fast"
Voordelen: "'Low cal meal for you?' Sorry embarrassing. Nothing low cal really bread butter potato corn thing ... kinda gross, just ate rice which is not low cal. Still waiting for my luggage ... driver will now have waited over an hour... sorry ..."
Voordelen: "Crew were wonderful, spacious legroom."
Nadelen: "Boarding was crazy."
Voordelen: "Flight was great, best over seas flight I've ever had!"
Nadelen: "My only complaint was that we had a 10 hour layover in Qatar....and it was when the city was closed down. So there was nothing for my new husband and I to do. I wish that the airline would have given us more direction and help. Or have us a room for the night"
Voordelen: "they have a good movie selection"
Nadelen: "it took awhile for us to get our bags in denpasar."
Voordelen: "I like that the air stewards bring you water and drinks throughout and don't judge you for being too thirsty. I like that they respect that it is a night flight and serve the meal quickly so it can be dark for the whole flight and you can sleep as much as you can. I like how efficient the layover is in Doha - only 40mins!"
Nadelen: "I don't like when they don't ask the person in front to move their chair up for the meal and the passengers have to ask each other. I don't like that they can't tell you the gate of your connecting flight and how long it will take to get you there - including if you will need to take a bus and the train. I think this could reduce a lot of anxiety. If they could do this, it would also be helpful to let people who have a connecting flight that is boarding in the next 30 mins off the plane first. This would save pushing and shoving in the aisles... and would also reduce anxiety about booking a flight with such a short layover."
Voordelen: "The service given from the crew from the moment i checked in was amazing. The flight was smooth and went well. The music and movie selection could be a little bit better. The food was good, but the portion was small and it feels limited. But overall it was amazing experience considering i got a really good price for this flight! Thank you, Qatar."
Nadelen: "The food portion was small and feels like during the flight the food or i might say snack was limited. The music and movies selection needs a little update and upgrade. I was pretty upset that from LA to Denpasar both the aircrafts didnt have wifi."
Nadelen: "I had gotten two tickets.I didn't book two tickets for one trip.Please give me back my money."
Voordelen: "The plane was 3 +3 so it was small. The flight crew were sweet."
Nadelen: "The movies were limited,. There was no vegetarian option, only meat. The food was pretty basic and pretty bland."
Nadelen: "It's impossible to contact them to arrange infant seats, their HK office phone number rings out and isn't manned and the other country offices keep on redirecting our queries there. They also changed and cancelled our flights 6 times."
Voordelen: "Big plane, excellent entertainment on seat, excellent food, nice crews."
Nadelen: "Passengers with children & elderlies should be boarded first for priority, for strict implementation."
Voordelen: "The crew were very friendly and accomplished. The in-flight entertainment was great. If the opportunity presents itself, I’ll defini fly Garuda Indonesia Airlines again!"
Voordelen: "Everything was good"
Nadelen: "Baggage claim in Bali very slow"
Voordelen: "The crew was super nice and I felt comfortable during the 6h flight"
Nadelen: "Since I had to cancel the flight due to personal problems at home, it would have been better if you hadn’t reminded me of the missed opportunity by asking me to review said flight. This has caused me emotional stress."
Nadelen: "Too cold in the aircraft !! So so cold"
Voordelen: "Helpful crew staff who assisted arranging our next connection flight."
Nadelen: "Food quality can be improved."
Voordelen: "Food and beverage service"
Nadelen: "45 minutes delayed when departing"
Voordelen: "Quick flight"
Nadelen: "Food was terrible"
Voordelen: "I LOVED the Flight Attendants' uniforms. Smile!"
Voordelen: "On time"
Nadelen: "Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better."
Voordelen: "On time and good service from. Cabin crew"
Voordelen: "Flight was normal. Nothing special. Flight wad on time."
Nadelen: "Boarding didn't commence as started"
Voordelen: "Check in at Perth Airport extremely helpful. Husband has health problems. They offered priority boarding and luggage. Priority was not a priority at all at Denpasar."
Nadelen: "The plane was very squished up, seating, no leg room and difficult with one aisle to get past other passengers and staff. Toilet very small.."
Voordelen: "Just a very nice. flight. No worries."
Voordelen: "Very friendly staff, excellent service, good food and clean facilities, smooth flight and great landing. On-time departure and arrival. Really a great experience!"
Nadelen: "Nothing to dislike."
Voordelen: "Food and service is excellent"
Voordelen: "We were the only flight at the airport and got to walk out to the plane and board directly. Ground crew lined up and waved good-bye as we pulled out to runway. Very friendly attendants. No wait, arrived 10 minutes early."
Nadelen: "Small seats and minimal food and drink options but the flight was only 90 min so not important."
Nadelen: "i didnt like the fact that the flight was cancelled and i was not notified the staff there were no help at all , overall pathetic by then having to take a later flight i then missed my connecting flight to Melbourne which in turn caused me to delay my return by a day then causing me to miss my transport back to my home which is three hours from the airport , i was told in Jakarta that someone would meet me in Melbourne on my arrival to make arrangment for my travel home but no one was there so i had to make my own way home costing me extra money . Overall my exsperience with your airline was a disaster for a so called international airline and i would never recomend to my friends to fly with you ."
Nadelen: "Garuda played loud “music” on arrival so we couldn’t watch the entertainment system. Getting onto the flight was horrid with long long long wait on the bus to go from terminal to airplane. Food was ultra salty and dreadful."
Voordelen: "Clean, proper plane."
Nadelen: "Unhealthy food, full of sugars and fat."
Voordelen: "Smooth flight on time including lunch service. Good entertainment system. Friendly attentive crew."
Nadelen: "Low quality food. On arrival in Bali walked a long way inside terminal down corridors and up-down stairs without anyone guiding disembarking passengers and without signs guiding us. We even passed other passengers in the halls boarding their flights. So disorganized!"
Voordelen: "Service and comfort during fly"
Nadelen: "A but delay"
Voordelen: "All the flight handling is fine all the way from Perth up to Jakarta"
Voordelen: "Garuda have one of the best service and the crew always smiling and helpful. The new seating is very nice and conformable. The food is very nice."
Nadelen: "The one thing I don't like about Garuda is so many announcements. They want to announce every things that happens. There is a reason why the seatbelt signs are there. You don't have to say what we will have in the menu as we have it. The entertainment system is has average collection and they are not organized. That includes the movies. The music section is terrible, I was not able to recognize any of the artist. It is sad that they don't take their entertainment system seriously. With their service and new fleet, you will expect to have a great entertainment system but sadly it is not."
Voordelen: "Planes are confortables"
Nadelen: "Always late ? 3 flights this week with Garuda all 3 be delays. How they get away with this.."
Voordelen: "Prompt checkin and smooth on boarding"
Nadelen: "Didn’t like the food, the economy tight seats and to have to pay around 1000us $ for a potential upgrade in business class Other airlines upgrade elite passenger for free"
Nadelen: "Boarding staff don’t have a clue. They are there for the airline not to help the traveler. Problem is they are the only carrier in the area. That being said.... they are better than Lion Air but that is not saying much. No real choice...."
Voordelen: "Other Airlines that sent extra planes to evacuate their patrons!"
Nadelen: "Garuda canceling my flight from Bali to Singapore and not rescheduling it for 3 days despite the Airport reopening the next day after a short closure for Volcanic Actvity"
Voordelen: "Food and beverage excellent. I bid for business flight but didn't get. Economy for a short 6 hour flight was acceptable."
Nadelen: "That the return flight is overnight so we've had to choose jetstar on the way back"
Voordelen: "The quality of the food was truly outstanding. A personal chef on board - very happy to vary the food to get it just right, Also to suggest an alternative. I asked for something with a little spice. The flight attendent suggest one dish but then discussing it with the chef he suggested alterning another. Presentation expectional."
Nadelen: "The cabin is good but the style is a little old fashioned compared to other airlines - although the cabin wasn’t tattty. In the same way that Emirates is really old fashioned to westerners eyes."
Voordelen: "Good food, modern plane, professional staff. Punctual"
Voordelen: "Staff, food, seats."
Nadelen: "Nothing really."
Voordelen: "Crew always courteous"
Nadelen: "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."
Voordelen: "Organised, well turned out, polite and efficient, a refreshing change to British Airways"
Voordelen: "Poor selection an d or updated often enough!"
Voordelen: "Easy and comfortable."
Voordelen: "The flight attendants were friendly and helpful. The seats were spacious and comfortable."
Nadelen: "The food could have been better."
Voordelen: "Friendly flight attendants with good food. The arrival time was scheduled, no delay."
Voordelen: "Crew members were friendly and helpful"
Nadelen: "Knee room was very tight.."
Voordelen: "Great service and menu in business class. Best I have experienced."
Voordelen: "Super fast little flight. Nice that they include snacks on such a short leg."
Nadelen: "Unbearably hot plane before we pulled away. Someone dropped the ball on climate control."
Voordelen: "It was my first time flying with Garuda Indonia and i was pleasantly surprised by the service of the airline. The crew was very friendly and we even received a on-flight bag with socks and eye mask, something I only get in business class in other airlines! The food was food, for airline standards and had 2 meals and 2 light snacks despite only being a 5.5h flight!"
Voordelen: "On time, friendly crew and professional. Garuda is a great way to get around Indonesia!"
Voordelen: "I was surprised to get a snack on a 30 minute flight ! Very good. Crew and service was great !"
Nadelen: "The boarding process could be more organized - maybe starting with the back of the plane first."
Voordelen: "Seat space Crew Food Touch screen"
Nadelen: "Small tv screen Not many new movies"
Voordelen: "Friendly crew"
Nadelen: "Not piling up people like sardines in a can."
Voordelen: "The food and very professional and friendly service."
Voordelen: "The crew was nice, the food was really good, the plane was clean, and they used reusable silverware and plates to avoid waste."
Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"
Voordelen: "The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry."
Nadelen: "The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room."
Voordelen: "The flight was good. Fairly good food"
Nadelen: "Made me check my bags on my way back for no reason"
Nadelen: "Everything was great"
Voordelen: "Spacious seating available/ snack/staff"
Nadelen: "No entainment"
Voordelen: "Short flight, no entertainment. They still offer free snacks on short flights, a plus, but it was an almost frozen cheese sandwich. A Little bag of pretzels would be better. The crew was very friendly."
Nadelen: "Boarding is confusing. Bad lines, unorganized, and people pushing. They should probably come up with a better system."
Voordelen: "Flight was very smooth and on schedule."
Nadelen: "Seating in economy was very cramped (pitch felt like 77”) and food and entertainment nothing special. Somehow I had higher expectations for comfort and service, even in economy."
Voordelen: "Attendants were attentive and efficient"
Nadelen: "Getting from one the deplaning pad to a gate on the opposite side of the airport was daunting given that we were running 1/2 hour behind schedule. We made it with barely enough time, but our luggage did not."
Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"
Nadelen: "Too hot. Too late. Staff could have been more accommodating. Online checkin was impossible."
Voordelen: "Nothing about it"
Nadelen: "They didn't even take us!"
Nadelen: "Because we missed our connection on our incoming flight, due to a delay leaving Newark by Swiss, Swiss cancelled our returning flights. So when we got to the airport on our return day, we were not booked on any flights. We were required to stay overnight and take a United flight home. Will avoid Swiss in the future."
Nadelen: "Entertainment system was not working"
Nadelen: "carry-on baggage procedure not clear. deal with this issue upfront, not at end when cost is 3x more so Swiss can make more money this way."
Voordelen: "Though I was never sent an email for my daughter's check in, I had a different reservation for her but still under my name and same email, when I called on the phone the people were pleasant. They still never provided me with an email though and information allowing me to have my daughter checked in. they only provided me with her reference number."
Nadelen: "All in all we had a poor experience and my family and I were disappointed. I'm about to book yet another ticket for my brother, but this time I'm not considering Swiss Air. Just so you know, I'm a very positive person and appreciate every polite and courteous gesture. Unfortunately this experience didn't allow me to do so."
Voordelen: "The plane we were on between Zurich and Copenhagen was comfortable and modern for such a short trip. This was a stark contrast to the old SAS airplane we flew in the opposite direction as a Swiss flight. The staff on the plane were friendly and helpful."
Nadelen: "We missed our original flight due to connection difficulties. We tried to hold this flight (the return flight that we had paid for in our round trip ticket) but when we arrived at the airport we were informed that they had sold our seats. We had to pay $250 USD to fly standby (and "reissue" the tickets that we had already paid for) on a flight that was oversold by at least 6, and we heard other passengers also being told their tickets were sold. Their customer service for the ticket change and the phone calls made before hand where they promised to hold our tickets, were so disappointing, it was like dealing with any US based airline. We won't be flying with them again."
Voordelen: "Meals were excellent and filling! Crew was conscientious and responsive. Plane was very clean. Very impressed and would fly with SWISS again over any other airline."
Nadelen: "My seat didn’t recline properly, and it wasn’t fixable, so it felt a little claustrophobic with the person in front of me fully reclined the whole flight."
Nadelen: "French unions"
Voordelen: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Nadelen: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."
Nadelen: "Need to make it more clear that it is necessary to complete a second passport controle at the boarding gate....causing confusion for some travelers who are not aware of this extra step"
Voordelen: "My own seat had ample legroom, good crew."
Nadelen: "Faulty headphone jack and person who kneed me in the back whenever I recline my seat. 8 kilo limit on carry-on luggage."
Nadelen: "My Swiss flight to JFK was cancelled before 24 hours without explaining the reason. They should explain the reason at least. I had to take an another flight and arrived at JFK after 6 hours from the original flight. My trip was totally messed up, so I was not happy at all."
Voordelen: "On time and standard service."
Voordelen: "staff was very nice"
Voordelen: "Friendly and high quality service"
Voordelen: "Flight was good"
Nadelen: "There was a one hour wait to get through passport control and go to the gate beyond the security check point."
Voordelen: "Swiss took care of your mistake, booked on subsequent flight."
Nadelen: "No idea a you never actually delivered a ticket. Flight over sold, Swiss had no record of the booking. KAYAK screwed up."
Voordelen: "not enough room, everything hastily delivered"
Nadelen: "- late in arrival - 2h late in departure - lost my luggage"
Voordelen: "The food was really great! And the crew was very friendly."
Nadelen: "Many delays that seemed unnecessary. We waited for a while for late passengers to board, which seemed strange, given that last time when Swiss made me miss my transfer, the next plane left without me when delaying takeoff would not have been necessary at all. After the passengers arrived, we were delayed again because of weather. And once we arrived at Newark, we had to wait for over half an hour to get to the gate for some mysterious reason."
Voordelen: "Crew and people were fabulous!"
Nadelen: "LONG lines at check in. Almost missed flight even being there 90 mins early."
Voordelen: "My luggage was lost for two days on the flight from Tampa to Zurich and/or Zurich to Naples. It was delivered by the end of the second day. But before that I found out I could not choose seats online for any of the Swiss Air Flights to and from Europe. It "had to be done" at the airport. Why? Never explained. I called Travis International, the agency booking the flights. Totally useless conversation resulted with no explanation."
Nadelen: "The Flights were longer than other airlines taking similar routes. The routing was absurd. To go from Naples to Munich and then turn around and go to Zurich before the 10 hour trip to Tampa made no sense. Lousy routing and customer service. Eidelswiss apparently is a lower-end branch of Swiss Air. My airfare was as much as and more than my other friends who flew Delta, for instance. Flights on other airlines did not take 10 hours from Zurich to Tampa. I lost the ticket receipts and could not claim anything for the items I bought to try get through the two full days without luggage, even though the airlines has a record of the claim. Outrageous!!"
Nadelen: "1 hr 50'' delay"
Voordelen: "+ Crew, professional and polite."
Nadelen: "- food unevenly cooked - No entertainment - Small toilet"
Voordelen: "Food wag good, plane comfortable"
Nadelen: "Transfer at Zurich"
Voordelen: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."
Voordelen: "Excellent crew"
Nadelen: "Terrible seats :-("
Voordelen: "They put us in a nice hotel"
Nadelen: "Flight was delayed for more than 1 hour and it was overbooked. So they put us on a united flight for today. This flight is also overbooked."
Voordelen: "I don't think I'd ever experienced such a friendly and empathetic crew."
Nadelen: "Security was a disaster in Amsterdam. Lines were long and they were checking everything - e.g. My bag had to be screened 2x because of my Kindle, which never happens. But the crew was Extremely accommodating and helpful."
Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."
Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."
Voordelen: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nadelen: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"
Voordelen: "Very comfortable seats for coach, good service."
Voordelen: "Excellent pilot, very smooth fly and landing, good comunication, friendly , good food, nice crew,"
Nadelen: "A little more water, and too little nag wait in Zurich for connecting flight"
Nadelen: "see above"
Nadelen: "Bag is missing and no one at bagga area to help! Have waited almost an hour!!!!"
Voordelen: "Not applicable."
Nadelen: "I was not permitted to check in and board the flight due to incorrect information about the policy and refused to consider my written proof to the contrary."
Voordelen: "After we missed our flight, we were provided with terrible customer service."
Nadelen: "We were told to go to the wrong gate. After we missed our flight, we were charged 880 USD to book for the identical flight the following day. We were taken around in circles inside the airport. Absolutely unacceptable. Would not recommend."
Voordelen: "food is amazing"
Nadelen: "seat is outdated, but new seat for biz is coming very soon"
Nadelen: "Ticketing staffs should and can be more co considerate. Average rating at best, and sometimes very rude."
Voordelen: "The crew was professional and very engaging"
Nadelen: "The food I was served was the same on the last flight I had...wich was 3 weeks prior. A little variety would be appreciated. The quality was excellent, but..."
Nadelen: "Airport arrival experience at passport control was terrible"
Voordelen: "Entertainment the most. Movie selection was fairly good for a 3 or so hours flight"
Nadelen: "The food. Same selection as my flight from the US to Istanbul. Please change menus once in a while. One of the Male flight attendants was not too friendly."
Nadelen: "Entertainment device was broken, and there was no crew passing by (without food or drinks) to ask him/her about it."
Voordelen: "Turkish got us on board although our incoming flight was delayed."
Nadelen: "Food of poor quality and possibly unhygienic as I developed tummy problems."
Voordelen: "The cabin crews on Turkish work very hard. The food is well prepared ,"
Voordelen: "Comfortable seat Good selection of movies"
Nadelen: "The plane had no room to stretch inside. The space was very confined and cramped. Not good when your traveling for 10hrs in the air. I also didn't like the food or the portions. Bad selection of music."
Voordelen: "Food, comfort, wifi, entertainment."
Nadelen: "The flight left an hour late. But the crew never explained why the delay."
Nadelen: "Connecting flight From plane to the gates"
Nadelen: "Had a missed flight due to weather delay. Made multiple calls to customer service. Multiple times the solution suggested was to go to a local Turkish Airlines office. How many companies are asking to visit a office for service in 2018? Issues were not still resolved. Aircraft seats were worn out and dirty on BOS to Ist and Ist to Miami route."
Voordelen: "The food and the entertainment was excellent!"
Nadelen: "There was no boarding announcement. I was given a boarding zone for no reason; boarding was a free for all. Our flight was delayed by almost an hour. We sat on the plane, by the gate, while the crew called the Istanbul Flight Control to figure out when our plane could arrive. This flight had been scheduled for weeks; I would think they could plan the arrival time to be the ACTUAL arrival time."
Voordelen: "Excellent food"
Nadelen: "Boarding was a bit chaotic"
Voordelen: "Service and food"
Nadelen: "The worst airline I have ever flown with, worst disruption management"
Voordelen: "The service and the cleanse up to the tope"
Nadelen: "Too hot inside the plane. The back of my t-shirt was wet from sweat."
Voordelen: "The check in process was good. The agent was very helpful and pleasant. The food was actually just as good as the Delta flight from Minneapolis to Amsterdam."
Nadelen: "Older equipment. A little bit tight. But not too bad."
Voordelen: "Comfortable, great food, awesome crew! I love that they have a great variety of entertainment material."
Nadelen: "No, disappointments:)"
Voordelen: "the flight was comfortable and the crew as very warm"
Nadelen: "since i had a connecting flight and in changing timezones i as served breakfast in both flights in a duration of 12 hours. the food was also not according to my taste buds."
Voordelen: "Quick check in. Nice staff."
Voordelen: "Great crew... and good legroom..."
Nadelen: "No entertainment like video etc."
Voordelen: "Information was given on time regarding schedule. The flight itself was good, and in flight crew were attentive and provided you with enough attention"
Nadelen: "food could be a bit better. Scrambled eggs were too undercooked and the kofte was very dry."
Voordelen: "Food is bad.no other word is fitted. All the rest is good."
Voordelen: "good entertainment system good legroom new airplane"
Nadelen: "lowered the food standards compared to previous flights flight was late"
Voordelen: "Food is ok."
Nadelen: "The wait for checking hand carry luggage and purse was tooo long. You need more high tech machines to use for checking . Just like United States. So irritating to see how Turkish people checked your bags. There shld be a better way of doing things, like checking hand carry bags , laptops ,, iPods. I was surprises even cameras were withheld and you need to get it in San Francisco"
Voordelen: "Just entertainment system and crew makes your life easier on aircraft."
Nadelen: "Long boarding time from Amsterdam to Istanbul. No explanation of delay and THY wants you to wait miserably on gate. On Schipol airport there is screens everywhere and they do not bother to update the status of boarding. Instead, they behave like everything is normal you are the person making the problem."
Voordelen: "Stewards, air hostesses, food, entertainment & the toiletries kit"
Nadelen: "Seat size! Boarding queues"
Voordelen: "Friendly crew. Good food."
Voordelen: "Good food and plenty of entertainment options."
Nadelen: "Seats were a bit cramped."
Voordelen: "Very friendly service. Ground staff and excellent cabin crew. Excellent onboard entertainment. Good quality wines and multiple selections."
Nadelen: "On Board food offerings, seats are a little tight"
Voordelen: "service always good"
Nadelen: "on the last flight didn't even have a personal monitor"
Voordelen: "The Turkish airline staff was great and very helpful"
Nadelen: "Itinerary on the way to Amsterdam was not correct and made me miss my first connection No option to pick vegetarian food ."
Nadelen: "to hot, very hot!!! ו suffered too much"
Voordelen: "Muy buena aerolínea. Todo estuvo bien. 100% recomendada."
Voordelen: "Nice new plane"
Voordelen: "food + entertainment"
Voordelen: "Hey, two checked bags free, free in flight meal and drinks including alcohol, free in flight movies and music, free headphones, free blankets, and a free toothbrush, yea toothbrush, its like flying in the way way back."
Nadelen: "The check in lines are very very long and take forever"
Voordelen: "The seats was comfortable"
Nadelen: "The price was good"
Nadelen: "I cannot begin to describe the plethora of issues I had with TK following the military coup. Aside from not answering emails or phones for days, even after getting in touch with someone the instructions I received were apparently only to waste my time because in the following correspondence it became clear they never intended on issuing a refund. I am a Military service member and was not authorized to take the flight I had booked, so after explaining the circumstances and submitting the requested memo...no refund! I will advise all my people to steer clear from Turkish Airlines."
Voordelen: "The food and entertainment were great. The crew was good but..."
Nadelen: "...I could not feel the air conditioning at all where I was sitting in the back of the plane. I was literally sweating the entire flight. When I asked the flight attendants about it they muttered that they would take care of it and then never did. It was a very uncomfortable flight."
Voordelen: "All perfect this time. Food was so tasty as always:) crew is very kind."
Nadelen: "Always delay flight"
Voordelen: "Up to date movies!"
Nadelen: "Crew need to smile a bit."
Voordelen: "I love the comfort and hospitality offered by the Turkish"
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