Vind goedkope vluchten naar Sri Lanka

Voordelen: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Nadelen: "Can't think of anything, everything was very good."

Nadelen: "don't know of anything"

Voordelen: "Train the stuff Better food"

Voordelen: "Boarding was smooth."
Nadelen: "The crew were not attentive. I needed milk for my child but they never came back. Their food was HORRIBLE and only two choices and both spicy and tasted disgusting. Honestly the worst flight for me with Qatar airways"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Nadelen: "Delayed flight for no apparent reason"

Voordelen: "The comfort of the plane"
Nadelen: "The staff at Atlanta International Airport were terrible; not customer friendly. The supervisor at the check-in counter needs to be replaced. I am not one of your frequent flyers but travel internationally. However, based on his attitude I will think twice to select Qatar as my choice of airlines."

Nadelen: "Unorganized too shaky flight made me sick to stomach ,foods are not good service not good"

Voordelen: "The crew was very nice, courteous and helpful"
Nadelen: "The seats did not have enough leg space, very cramped. You had bigger, comfortable planes on flight from Doha To Washington DC in 2011."

Voordelen: "Very efficient and comfortable flight."
Nadelen: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"

Nadelen: "Entertainment on the Boeing 777 suffered from access problems"

Voordelen: "Modern plane and great crew."

Voordelen: "Entertainment variety Frequent drinks offered onboard"
Nadelen: "Insufficient amount of in-flight food portion"

Voordelen: "Attentive service - woke me up before landing (as instructed) and served a meal."
Nadelen: "Boarding on Doha was chaotic"

Voordelen: "The seats have great leg room and recline nicely"
Nadelen: "7kg and only one carry one!?? Budget airlines do better!! Try being a professional with a laptop and a few travel essentials and you won’t get far on Qatar. How crazy. Even if you have diamond one world status (the highest) unless u fly business class there is no chance in getting more onboard for your carryon. Works best airline my a**!"

Nadelen: "On my flight from PHL to KHI, both legs had perfect head/necks that were adjustable. But on the flight from DOH to PHL, the neck rest was awful - it only adjusted vertically (unlike the other flights), and it was too thick so that my neck was in an extremely uncomfortable position for 14 hours - not fun!"

Voordelen: "Food was good and staff was friendly."
Nadelen: "Had to wait 3 hrs because of a system malfunction. And had a screaming toddler behind me the entire 13 hr ride. The headrest on the seats are very uncomfortable."

Voordelen: "New Dreamliner"
Nadelen: "No European movies in English at all, very disappointing for someone who is not into latest Hollywood ( silly) movies and doesn’t want to watch Bollywood or Chinese ones(( The “ dinner” food was barely edible, both from Singapore to Doha and from Copenhagen to Doha."

Voordelen: "Attentive"
Nadelen: "Nothing it was great"

Voordelen: "Nothing"
Nadelen: "They cancelled my trip"

Nadelen: "The food was horrible"

Voordelen: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."

Voordelen: "Crew and food"
Nadelen: "It was a pretty old flight and had no tv in front! Huge disappointment. Probably they thought ppl flying from Doha to Colombo were ok with a low quality flight with no entertainment."

Voordelen: "Crew"
Nadelen: "Preboarding area had no bathrooms. Boarding process was erratic with conflicting calls for zones. Discomfort with people bumping you as they walked down the aisle..toilets unkempt. Exit row USB port misaligned with seating area, so my USB cable bent and broke."

Voordelen: "Boarding and crew were excellent."
Nadelen: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."

Voordelen: "Excellent travel with Qatar Airways"
Nadelen: "Only thing is security was too tight at Doha Airport"

Voordelen: "The plane is very comfortable and the staff are friendly"
Nadelen: "Nothing"

Voordelen: "The movie selection was good."
Nadelen: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Voordelen: "Hospitality"
Nadelen: "NA"

Voordelen: "Very very clean plane."
Nadelen: "Movie selection could be improved. Second meal had no vegan option."

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced."
Nadelen: "Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal."

Voordelen: "First time I got ice cream on a plane"
Nadelen: "Low calorie meals were horrible."

Voordelen: "All Qatar employees were friendly and helpful. A great flight!"

Nadelen: "We had to wait for about 5 years, more than 3 hours unscheduled wait. During this time we were provided with a very poor breakfast."

Voordelen: "this was very different nice service, crews with courtesy and ready to listen to any problem.Pauline."

Nadelen: "Luggage was lost"

Voordelen: "One of the best flights in the past 5 years! 5 gold star service!"
Nadelen: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."

Voordelen: "I can understand what kind of flight it was because it was a small plane"
Nadelen: "Bad smells and an old plane i hope you will change the plane to another better one"

Voordelen: "Great airline...nice staff, very attentive and polite."

Nadelen: "Food is not up to the standard. They make announcements that there will be snacks like sandwiches and ice creams, but they don't offer that openly. You have to ask for snacks. Now we, US citizens don't like to ask for food just so you know. The crew should offer. if we don't need the food, we can always say no."

Voordelen: "Newer aircraft, good crew"
Nadelen: "Food was average. Poor movie selection"

Voordelen: "The crew was very friendly and everything else was very good and comfortable on the flight."
Nadelen: "The boarding process was odd. We got to the gate too early (by maybe 10 mins before boarding time) so we were told to sit outside of the designated seating area and that they would make an announcement when we should go back up there. There was never an announcement, but we felt it was getting late so we went to check at the desk and they then said we were late and they were waiting on us. They were very nice about everything, but just thought that was really strange."

Nadelen: "The flight heading back from Scotland was delayed due to mechanical issues and we missed connecting flights. Although that being said, they did provide vouches until we knew the status of our plane."

Voordelen: "Good service and flight."
Nadelen: "Movies are the same since last six months. Business class place to keep the feet is too narrow when its flat bed. No space."

Voordelen: "This plane had lots of room and was comfortable. The food was good and unexpected. The amenities provided was thoughtful and useful."

Nadelen: "Check-in!!"

Voordelen: "Wonderful on board service from the crew"

Voordelen: "The crew was very nice and positive. The seats surprisingly reclined quite a bit. The dinner was actually good."
Nadelen: "The offer of wine. The wifi options."

Voordelen: "The crew was nice, the food was really good, the plane was clean, and they used reusable silverware and plates to avoid waste."

Voordelen: "Flight attendants are friendly and helpful."

Voordelen: "I did not receive a single email from kayak letting me know I could check in or select seats. No updates on flight status! Poor service!"
Nadelen: "Email updates before flight! Not a single email sent!!"

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Voordelen: "Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year"
Nadelen: "Maybe just change the quiche. Very dry"

Voordelen: "The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry."
Nadelen: "The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room."

Nadelen: "Very hot on board"

Voordelen: "Short flight, no entertainment. They still offer free snacks on short flights, a plus, but it was an almost frozen cheese sandwich. A Little bag of pretzels would be better. The crew was very friendly."
Nadelen: "Boarding is confusing. Bad lines, unorganized, and people pushing. They should probably come up with a better system."

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Voordelen: "The crew for the most part were courteous."
Nadelen: "1. The economy seats were extremely uncomfortable and tight, unlike other Int’l flights we have been on, ie, Virgin and British Airlines 2.Food was the worst we have ever had on an Int’l Flt. 3. Main meal selection ran out. Staff said there was nothing they could fo. 4. Our suitcase arrived really beat up. It looked like it was dragged along the tarmac. There were several large rips. To make it worse, this was the first trip we have used the suitcase."

Nadelen: "Too hot. Too late. Staff could have been more accommodating. Online checkin was impossible."

Voordelen: "Nothing about it"
Nadelen: "They didn't even take us!"

Nadelen: "I flew to Berlin last minute for a 4 day business trip. Was asked to check my carry on and I haven't seen it since. Waited for over 2 hours in the baggage service line at the Berlin airport, filled out a form and haven't heard anything since."

Voordelen: "The best thing is that they’re always on time"
Nadelen: "The seats are way too cramped"

Nadelen: "carry-on baggage procedure not clear. deal with this issue upfront, not at end when cost is 3x more so Swiss can make more money this way."

Voordelen: "Direct connection from San Diego to Zurich. Fresh, crispy and delicious bread on the flight!!"
Nadelen: "The food and service was better than that of American airlines, but no comparison to food and service of any Asian airlines (including Singapore Airlines, Thai Airways, Japan Airlines, ANA, Korean Airlines). The Edelweiss brand is too much based on outdated stereotypes and Heidiland. Nobody in Switzerland walks around dressed and make-uped like the stewardesses of Edelweiss air."

Nadelen: "Seats are very cramped"

Voordelen: "The view out the window."
Nadelen: "Delayed, no leg room. No refeshments."

Voordelen: "The booking to a new flight was seamless."
Nadelen: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."

Voordelen: "The seats in exit row were large enough for me to straighten my legs"
Nadelen: "Very rude attendants. Also if you sit in the exit row they don’t let you put ANYTHING on your lap or by your feet, even a sweatshirt that you remove for a moment. I have never had this problem on any other airline."

Voordelen: "Very friendly and efficient Good food"
Nadelen: "Zürich airport early closing at night so difficult to check in and drop off luggage"

Voordelen: "staff was very nice"

Voordelen: "See / hear the middle-aged guy around seat 22 aisle coughing his lungs out throughout the 10 hour flight without once covering his mouth ? WTF is going on w an airline that would let a passenger behave like this ? Didn’t see the attendants offering a cough drop, or asking if he would please behave like a civilized human being. Looking for others corroboration. Spread the word like this guy this w his germs"
Nadelen: "A grown man coughing loudly during a 10 hr flight w/o once covering his mouth"

Voordelen: "Friendly and high quality service"

Nadelen: "Budapest airport crew is very slow. It took them 45 min to get the baggages out ."

Voordelen: "Fast, on time."
Nadelen: "No entertainment at all, super uncomfortable"

Voordelen: "Very friendly crew, good legroom in economy, excellent meals."
Nadelen: "None"

Voordelen: "Swiss took care of your mistake, booked on subsequent flight."
Nadelen: "No idea a you never actually delivered a ticket. Flight over sold, Swiss had no record of the booking. KAYAK screwed up."

Voordelen: "not enough room, everything hastily delivered"

Voordelen: "-"
Nadelen: "- late in arrival - 2h late in departure - lost my luggage"

Nadelen: "The space for each seat was much too small, especially for the long uncomfortable flight. Seats also uncomfortable to sit on."

Voordelen: "Comfort"
Nadelen: "Delay in BCN for an hour"

Voordelen: "Friendly service. Efficient. More leg room than most other airlines. Decent entertainment. Decent food."
Nadelen: "No complaints"

Voordelen: "The staff was excellent and friendly"
Nadelen: "I didn't enjoy the food"

Voordelen: "Crew and people were fabulous!"
Nadelen: "LONG lines at check in. Almost missed flight even being there 90 mins early."

Voordelen: "Passengers completely ignored the commands of the crew and crew was unable to take control of the crowd (passengers refused to follow crew's multiple demands to sit down during the high turbulence, finally crew gave up to force passengers to take a sit). Several times, standing passengers fell on the sitting ines. When at the end of the flight, the issue was pointed out to the captain and supervising flight attendant, both became aggressively defensive to the point of being rude."

Voordelen: "Flight attendants where very nice and attentive. Good choice of movies and shows for adults and kids. I usually don't eat airplane food but it looked fresh and my kids enjoyed the breakfast very much with fresh baked bread and croissant. My flight was delayed by one hour but it was a problem caused by the airport not the airline. I still made my connection and I received my suitcaises right away."
Nadelen: "Boarding was a little chaotic"

Nadelen: "1 hr 50'' delay"

Nadelen: "Worst experience. Very rude employees. Not great flexibility with carry on luggage beware"

Voordelen: "They put us in a nice hotel"
Nadelen: "Flight was delayed for more than 1 hour and it was overbooked. So they put us on a united flight for today. This flight is also overbooked."

Voordelen: "I don't think I'd ever experienced such a friendly and empathetic crew."
Nadelen: "Security was a disaster in Amsterdam. Lines were long and they were checking everything - e.g. My bag had to be screened 2x because of my Kindle, which never happens. But the crew was Extremely accommodating and helpful."

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Voordelen: "I like that this plane had more leg room then other airlines."

Voordelen: "Everything."
Nadelen: "My flight was pleasant"

Voordelen: "The new 777-300 is great. besides the disorganized boarding, everything else was great!"

Voordelen: "Ok food and ok entertainment"
Nadelen: "Plane was very hot and there were no air conditioner valves so we had to sit in a hot plane for thirty minutes. Seats didn't recline at all so sleep was out of the question. Just a very miserable flight overall."

Voordelen: "food is amazing"
Nadelen: "seat is outdated, but new seat for biz is coming very soon"

Voordelen: "Entertainment the most. Movie selection was fairly good for a 3 or so hours flight"
Nadelen: "The food. Same selection as my flight from the US to Istanbul. Please change menus once in a while. One of the Male flight attendants was not too friendly."

Nadelen: "Entertainment device was broken, and there was no crew passing by (without food or drinks) to ask him/her about it."

Voordelen: "Turkish got us on board although our incoming flight was delayed."
Nadelen: "Food of poor quality and possibly unhygienic as I developed tummy problems."

Voordelen: "Hostes are great"

Voordelen: "Food, comfort, wifi, entertainment."
Nadelen: "The flight left an hour late. But the crew never explained why the delay."

Voordelen: "Attentiveness"

Voordelen: "The food and the entertainment was excellent!"
Nadelen: "There was no boarding announcement. I was given a boarding zone for no reason; boarding was a free for all. Our flight was delayed by almost an hour. We sat on the plane, by the gate, while the crew called the Istanbul Flight Control to figure out when our plane could arrive. This flight had been scheduled for weeks; I would think they could plan the arrival time to be the ACTUAL arrival time."

Voordelen: "Excellent food"
Nadelen: "Boarding was a bit chaotic"

Voordelen: "The flight crew was friendly and kind."
Nadelen: "The check in at MXP took us a lot of time and there was no defined line for people to wait without other people can pass them. Some how there is people who stand in line for 10 minutes and others for 40 minutes, the ground attendants didn’t really cared about it."

Nadelen: "Nothing"

Voordelen: "Only two thing. The bathrooms and the intertainment"
Nadelen: "Seats are very compacted, lack of space and so close to reduced leg room resulting an agonizing experience to a new level of torture, unnacceptable on 14 hrs of imtercontinental flight. One word “horrid”"

Voordelen: "The service and the cleanse up to the tope"

Nadelen: "Our flight from Kathmandu was delayed so we missed our connecting flight to Vienna. We don't know why it took so long to organize the hotel. Turkish Airlines was ready with new boarding passes but we waited two hours at the hotel desk to get a bus to the hotel where we again had to wait till they gave each passenger a room. If they organized the boarding passes ahead of time, why not the hotel? So we were quite exhausted. The plane was again delayed leaving Istanbul. Movies on flight not what they used to be."

Nadelen: "Delaying without notice and luggage lost"

Voordelen: "The check in process was good. The agent was very helpful and pleasant. The food was actually just as good as the Delta flight from Minneapolis to Amsterdam."
Nadelen: "Older equipment. A little bit tight. But not too bad."

Voordelen: "The movie options and quality of the screens was excellent. That's what got us through the flight."
Nadelen: "The food was horrible and served at odd times. The people around us smelled really bad so we had a rough time. I know it's pout of the airlines control but it really made the whole flight difficult."

Nadelen: "I like everything"

Voordelen: "The food and the crew were excellent"
Nadelen: "The flight was almost full. I was assigned an aile seat at row 37. My seat did not recline- because there is a wall behind it - howevera the window seat had a small recline. The seat in front of me when reclined left an unusually small space in front of my face. I was very uncomfortable. I'm a small person weighs 145 lb. this was my fourth flight with Turkish Airlines and was the worst. My wife next to me in the middle seat was fortunate that the passenger in front of her did not recline her seat."

Voordelen: "Easy and quick"
Nadelen: "Nothing"

Nadelen: "na"

Voordelen: "the flight was comfortable and the crew as very warm"
Nadelen: "since i had a connecting flight and in changing timezones i as served breakfast in both flights in a duration of 12 hours. the food was also not according to my taste buds."

Voordelen: "Customer service was great. I love the food and also free tv and movies. Excellent in all ways !"

Voordelen: "Quick check in. Nice staff."

Voordelen: "This was one of those flights where everything was easy. Boarding was on time, relaxed. In fact, everyone was relaxed. We were ready to fly early, passengers spread out in the empty plane with lots of pillows and blankets, food was given immediately to accommodate passengers who were fasting for Ramadan. The screens worked well, lots of game and movie options. Only problem... No gin and tonic! In fact, no alcohol at all on this route."

Voordelen: "pleasant flight attendants"

Voordelen: "Information was given on time regarding schedule. The flight itself was good, and in flight crew were attentive and provided you with enough attention"
Nadelen: "food could be a bit better. Scrambled eggs were too undercooked and the kofte was very dry."

Voordelen: "best in all regards"
Nadelen: "none"

Voordelen: "Food is bad.no other word is fitted. All the rest is good."

Voordelen: "The food was great!"
Nadelen: "I booked my ticket on Kayak two months prior to the departure date. The whole reason I booked it with Turkish Airlines was because the seats were listed as "lay flat". So I paid $150 more over the other airlines for the lay flat seating on my 8 hour flight from Katmandu to Istanbul and another 10 hours on to JFK. Well the seats weren't lay flat so I feel like I got played by Kayak and didn't have a very comfortable flight."

Voordelen: "A light meal."
Nadelen: "Very crowded -- good for the company. Delay in taking off."

Voordelen: "good entertainment system good legroom new airplane"
Nadelen: "lowered the food standards compared to previous flights flight was late"

Voordelen: "Just entertainment system and crew makes your life easier on aircraft."
Nadelen: "Long boarding time from Amsterdam to Istanbul. No explanation of delay and THY wants you to wait miserably on gate. On Schipol airport there is screens everywhere and they do not bother to update the status of boarding. Instead, they behave like everything is normal you are the person making the problem."

Voordelen: "Friendly crew. Good food."

Voordelen: "service always good"
Nadelen: "on the last flight didn't even have a personal monitor"

Voordelen: "The Turkish airline staff was great and very helpful"
Nadelen: "Itinerary on the way to Amsterdam was not correct and made me miss my first connection No option to pick vegetarian food ."

Nadelen: "to hot, very hot!!! ו suffered too much"

Nadelen: "One of my checked bags was lost between the two flights"

Voordelen: "Muy buena aerolínea. Todo estuvo bien. 100% recomendada."

Voordelen: "food + entertainment"

Nadelen: "I wanted to upgrade called Kayak that out me through to VAYAMA that then called Turkish airlines. Took hours in the phone (international call) they then told me I can't upgrade (payed upgrade) because the business is FULL, guess what??? Business was EMPTY"

Voordelen: "the flight and service were good"
Nadelen: "after the ooup d'tout there was a period of chaos and i had to stand in line for 11.5 hours straight to get a new flight boarding pass.l They could have maybe come up with a different system for this considering the 2 or 3,000 people who had their flights canceled. that was incredibly unpleasant...herded in like cattle for 12 hours with i don't know how many thousands of people trying to get a flight out. It was like being in a refuge camp."

Voordelen: "All perfect this time. Food was so tasty as always:) crew is very kind."
Nadelen: "Always delay flight"

Voordelen: "The age of the plane and the crew."
Nadelen: "Pre boarding took longer than what it should be"

Voordelen: "I love the comfort and hospitality offered by the Turkish"

Voordelen: "We were pleasantly surprised when we received a full box of snacks on our short flight from Zagreb to Instabul. The trip was comfortable and we enjoyed that there was a movie available overhead and they provided headphones for. Overall, it was a fine experience."
Nadelen: "Service was fine until our water bottle (which we thought was empty) leaked a bit in the overhead compartment and the female crewmember was incredibly rude and gave the most disgusted look when we claimed the bag that had a small leak of water (about a tablespoon). She also whispered something in Turkish to fellow crewmembers and they all laughed. It was embarrassing and unnecessary. We also were left in the bus on the tarmac for 10 minutes before we could board without any notification of what was going on."

Voordelen: "The crew. The movies."
Nadelen: "The cramped seating. Unable to have any ventilation on window seat. Some food not good."

Nadelen: "Flight was cancelled, we wanted to get on the Skopje flight instead, but were told it's left already. We knew it didn't. After some back and forth we were put on the Skopje flight and arranged our own transportation to Prishtina. We learned later that the evening flight to Prishtina, which we were supposed to be put on originally, was also cancelled. If we didn't insist, we would have had to spend at least 24 hours stuck in Istanbul airport. If you've ever flown through there, you know it's one of the worst airports ever."

Voordelen: "Great entertainment system. Comfortable seats."
Nadelen: "Nothing."

Voordelen: "The service was excellent The Pullman Hotel was an excellent choice for dissatisfied customers. The staff was friendly and understanding."
Nadelen: "Only an hour between connection so the connection was missed.Also the airline only gave a food vouchers for one restaurant. That restaurant has poor choices of items to select from ,food quality was substandard ,the choices of the items was to limited, and the people in the restaurant was rude."

Voordelen: "Staff were very friendly apart from the check in guy (Saudi) I assume. Food was okish, Seating was average."
Nadelen: "Plane had an awful smell upon entry. This was on both legs of the journey."

Nadelen: "No"

Nadelen: "Everything"

Voordelen: "Lots of leg room"
Nadelen: "Food. Screens weren't working properly"

Voordelen: "They lose my luggage"
Nadelen: "They loose my luggage"

Voordelen: "The seats and Inflight entertainment was excellent."
Nadelen: "Crew ran out of food choices despite the fact that I was seated near the front of the aircraft. Crew came out for the first service and didn’t serve again for the rest of the flight."

Voordelen: "Short flight"
Nadelen: "Coffee wasnt an option! The staff looked tired and bored."

Nadelen: "The airplane is old!"

Voordelen: "Inflight Entertainment and seats."
Nadelen: "None"

Voordelen: "Plenty of leg room."
Nadelen: "NA"

Voordelen: "Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting."

Voordelen: "All crews they are helpfull"
Nadelen: "Food same going and coming times"

Voordelen: "Good"

Voordelen: "Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!"
Nadelen: "None"

Voordelen: "Crew was very nice"
Nadelen: "Food was with a lot of chilli and very spicy"

Voordelen: "Acceptable but not exceptional as expected"
Nadelen: "Unfortunately the it was a bumpy ride as most of the time the seat belt sign was on and crew had to discontinue services for a while. This was beyond airlines control. The crew did not distribute the Sri lankan landing cards onboard. This caused some confusions for first time travellers as they had to cone off the immigration queue and went to pick the card up and to complete. Some foreigners were unhappy about it."

Voordelen: "Good service"
Nadelen: "Not enough leg space, cramped seats"

Voordelen: "Perfect"
Nadelen: "Nothing"

Voordelen: "food"
Nadelen: "excpt food anything not good and baggage checker give trouble alot"

Nadelen: "There was no uniform procedure in the flights, crew is too lazy to perform their duties. probably the first and last flying with Sri Lankan."

Nadelen: "We really appreciate your prompt response.Your customer service guidance is supportive for us."

Voordelen: "comfortable timing for india."
Nadelen: "1.we seated at UL 604 / 52K video was not updated , one one movie was displayed. 2. Crew was asking options i food ( non veg ) but they ere delivering what they had , question is why they asked option when they don't have option of serving. 3. Crew was pathetic. They discriminate with respect to whites and Indian's. Its really bad."

Voordelen: "Courteous & helpful crew."
Nadelen: "Terrible seats and headrests. Highly uncomfortable for an 11 hour journey especially for senior citizens."

Voordelen: "Staff.. food"
Nadelen: "SEATS... I flew with other airlines also but this aero plane has worst seats I even sat on.. My travel was of 10 hours and after 3 hours of departure I started having pain in my back...seat was poorly structured. . Its like cushion of seats were dead n on top of it that cushion behind back was too outside.. I was not able to sleep at all as was not comfortable.. Also there was no system at Srilankan airport.. No barriers for travelers so that people stand in cue but no one was following lines as there were none.. Will never fly with Srilankan airlines again ever.."

Voordelen: "Nothing really stood out. Having a pillow and blanket for every seat is a plus."
Nadelen: "Plane wasn’t cleaned very well, trash in the seat back pocket. Was given a meal that wasn’t on the menu and was unedible. At the end of the flight they spray air freshener down the entire aisle which is very concentrated."

Voordelen: "Liked the food, the service from the airline, the timings and the pricing of the ticket which was very reasonable given the time of the year."
Nadelen: "Nothing!"

Voordelen: "This is the way it used to be in travel! Thanks Sri Lanka!"

Nadelen: "i am very dissatisfied for the bad service. my friend and i missed the booked flight, but the online service and counter said they can help me nothing."

Voordelen: "Boarding by seat row, the cheats who tried to board ahead of their seat row were manoeuvred to the back of the queue. Splendid tactics!"
Nadelen: "Food and seating were reasonable for economy, that’s what I paid for."

Voordelen: "Crew are very polite. Fast response."
Nadelen: "Entertainment for movies no so much update."

Nadelen: "There were no blankets and my wife found it very cold"

Voordelen: "Stuff is friendly, helpful and supportive. Both on the ground and in the plane"
Nadelen: "It would have been nice to be offered a lunch during the 2h transit in Colombo as it was lunch hours."

Voordelen: "Staff were very professional and courteous"

Nadelen: "Friendly and professional staff. Boarding process was smooth. Did not expect any refreshments for a 1 hour flight. What was given was not that good."

Voordelen: "They have great direct service, and moderately priced. And fantastic flight times."
Nadelen: "The flight always leaves late from Dubai and from Colombo. Not to any fault of the airline, but screaming babies the entire flight on the way to Colombo was stressful."

Voordelen: "1st time on Srilankan, it was good. Would fly again"

Nadelen: "ground staff was unable to provide information about the delay"

Nadelen: "Customer service was abismal when I needed to add my infant son to reservations. Spoke with 10 different reps and spent about 2 hours total on the phone. Poor English."

Voordelen: "Colombo to Male & vice versa by Sri Lankan airlines has been very disappointing to be polite with regard to disgusting food served by them in small cardboard box with no choices whatsoever unlike a standard career nor what they practiced in the past by serving real food chics, not even a cup of tea or copy. Disgracely shocking practice by a national career & not by any means budget airline. Previously Mihiri Air served even better choice of food & drink at moderate prices but price of ticket was at least 50% cheaper. SL Govt with SLA With no regard for passenger comfort nor giving them a reasonabl deal on his sector should be condemned & boycotted. As a regular traveler I will look at Emirates as a better airlines despite with a different time slots still would be cheaper & value FO money. Wake up Sri Lankan Airlines from your slumber"
Nadelen: "Food of course"

Voordelen: "The staff were nice."
Nadelen: "Everything except the staff"

Voordelen: "Nothing"
Nadelen: "I had excess luggage and I knew I had to pay for it, I was fine with the fee they quoted. I gave them my American Express card and they did not have the facility to charge that card, how do they not have the ability to use s major credit card at the Bangalore international airport??????? They gave me such a hard time I thought they were going to kick me off the plane just because they had short coming. I had no problem paying the quated amount, since they had the short coming they were blaming me. After a lot discussion/arguments I was able to find a Visa card on me and pay for the excess luggage, but its your short coming and not mine as I had no problem paying the fees yet I was treated badly. What if I did not have a Visa card then would I have been kicked out the plane for something the bangalore international airport have problems. No one should be blamed for issues you have. I had no problem paying to fees... you had the problem that you could not use a major credit card, when there are small markets on the street that can use the American Express card. You should be able to charge people American Express card this is a large international airport with loads of expats living and traveling in and out of Bangalore I hope you look into this instead of just asking for feedback and not doing anything about it. Thanks you, Chrishanthi Fernandopulle"

Voordelen: "It was on time, good collection of movies."
Nadelen: "The menu was not good."

Voordelen: "Perfect and impressed."
Nadelen: "Slow load of luggage.."

Nadelen: "Everything was pathetic. Delay in both the flights. No provision for lounge access. Will never fly srilankan again."

Voordelen: "The staff, the entertainment, the food!!!!"

Voordelen: "The flight attendants were excellent. Very attentive."
Nadelen: "Older Airbus A320, okay comfort in Business Class seating. Entertainment was on a portable tablet. Food was fair. Nothing to write home about."

Voordelen: "Nothing"
Nadelen: "Everything. People, plane, boarding process"

Voordelen: "Everything is ok. I am happy."

Voordelen: "Friendly and efficient"
Nadelen: "Bus boarding"

Voordelen: "easy check in, left on time, arrived on time, bags on time, no problems"
Nadelen: "tough time - 9:50 p.m. departure, near midnight arrival after turning the time back 90 minutes,"

Nadelen: "Boarding at LAX was one hour late. And the lines were chaotic and very disorganized."

Voordelen: "Had premium seat. But since you drive with the bus to the airplane you are mixed up with economy for boarding."

Voordelen: "A very average experience. Nothing amazing."
Nadelen: "Flight was very delayed, crew at the counter would not give updates or be kind enough with the situation."

Voordelen: "Seats were comfortable"
Nadelen: "Rude crew,delays all the time"

Voordelen: "Sufficient space between front seats"

Nadelen: "Landed at the wrong airport. No compensation from the airline"

Voordelen: "The crew was good"
Nadelen: "Our flight was delayed both ways and we were late for connecting flight and stayed at hotel for 1 night"

Nadelen: "More cofffe"

Nadelen: "Enough of LOT. For a couple hundred bucks more you get a much better trip. LOT is the no frills discount line."

Voordelen: "The food, crew, entertainment"
Nadelen: "Boarding was completely awful"

Nadelen: "Flight got cancelled in the last minute, information was scarce"

Voordelen: "The aircraft, specially the seats, the crew, the pilot and the service during the whole flight"
Nadelen: "N/A"

Nadelen: "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."

Nadelen: "Plane left 3 hours late for a tire change? Missed connections and had to rent a car. Audio jack didn’t work on tv. Flight attendant was aware of time issues and were going to help me get off plane quick. They didn’t.. Also, why is the 787 so hot? Nice plane but needs air vents. Both times now it was sooo warm in the cabin."

Voordelen: "The crew remained polite and we were given a bottle of water each during at 2.5 hour delay."
Nadelen: "We had a two and half hour delay on an evening flight on a Sunday from WAW to Paris. This was during the UNFCCC COP24 when there was extra heavy international traffic through Warsaw. It was not clear why the plane was delayed for so long. It meant in the end that we got to Paris after midnight when the RER train had stopped running and the airport was functionally closed. This meant instead of a train ticket, rather a 55 euro taxi to get home. This was an expensive delay."

Voordelen: "The service was top notch, the entertainment selection was great, and the meals were excellent. Free beer and wine on long flights. The engine noise on the Dreamliner is incredibly quiet."
Nadelen: "The seats aren’t the most comfortable. On a long flight no matter what you need to get up and move around."

Voordelen: "Flawless boarding, on time, nice crew."
Nadelen: "Had to wait on the runway for ground services at destination, but for a very short time. The route is bussed at both airports."

Voordelen: "The food was good."
Nadelen: "The flight was delayed in both ways. Very crowded, not comfortable to sit. Just 11 movie selection with a terrible sound."

Voordelen: "Pilot interection and the crew."
Nadelen: "Small air craft."

Voordelen: "Flight was fine, and on-board crew was polite and helpful."
Nadelen: "Both the check-in AND gate agents seemed to ignore that you are allowed one personal item (e.g. purse) and one small rolling suitcase (sized and weighed as per LOT requirements) and tried to insist that we check in our small suitcases (for free). In the end, they did relent, but I was surprised at this. There was a small but decent variety of snacks for this 4+ hour flight."

Voordelen: "Everything was well organized and orderly, though the staff were not too cheerful or friendly. Even though it was a short 1 hour flight I saw flight attendants giving crayons and papers to the kids and everyone was offered a small chocolate cookie, a tiny packet of sour gummies, and a cup of water for free which I didn't expect. The plane was very small but clean and I was fairly comfortable in my seat for the short flight. There was a magazine in the seat pocket in English and Polish. Mostly I liked the cheap ticket price and that it was an on time flight."
Nadelen: "When we landed we went down 5 steps to the ground outside and got in a bus to go in the terminal. The plane was so small that there is very little space for carry on bags so that was a problem for some people, and as we entered the plane I noticed that the ceiling of the aisle is so low that my husband could touch his head on it if he went on his toes a bit (he's 6'4") It was odd to me that they had my husband and I assigned to seats an aisle apart, but a kind stranger agreed to change places. Lastly, the carry on baggage weight allowance is very low and they weighed our bags and we had to pay 24 dollars each for our overweight carry on roller bags which were then checked."

Voordelen: "The entire cabin crew was excellent. Service fabulous. Requested vegetarian meal. It was supurb. Very unusual for flight from. Eastern European countries They exceeded my expectations . Thank you"
Nadelen: "Boarding from. EWR WAS lousy. Flight going to Warsaw was delayed to start with . They did not announced . Only shown on screen. They have to definitely announce to the passengers THEY WILL BOARD AS PER GROUP NO. . NEED NOT MAKE A BIG LINE JUST RELAX ON THE CHAIR . PEOPLE ARE TIRED OF STANDING in the line for a long time May be they need to have more group Nos to easy facilitate boarding . This is only a suggestion. If they want to improve customer experience and travel again with them"

Voordelen: "Overall everything was good - I have travelled frequently with LOT in the past few months and this was perhaps the best experience so far. Boarding was easy enough - the flight was not fully booked so there wasn't the usual Central European pushing and anxiety during boarding. Flight crew are informative, cabin crew attentive and kind. Service and food were good."
Nadelen: "Comfort on these long haul flights is not expected in economy - the seat next to me was free which came in very useful as the person in front of me reclined almost immediately and kept throwing himself about in his seat in vain attempts to get comfortable - I was able to move over so I wasn't disturbed by his person. Why they have reclining seats is a mystery - it doesn't make it appreciably more comfortable for the person reclining and it reduces leg room for the person behind, makes it more difficult to watch the screen (despite the tilting feature) and means that the tray table is resting on your knees during meal times."

Voordelen: "My flight was pretty comfortable. I had heard so many negative things about LOT Airlines, but I loved the cabin crew who were extremely courteous, and the food served was pretty good (dinner and breakfast since it was an overnight flight). The entertainment was pretty good as well; they even had some Oscar nominations like Dunkirk and Shape of Water available to watch. Overall, I was very pleased with my flight experience."
Nadelen: "The only thing that I was not a fan of, but which didn't bother me that much/didn't affect me that much, was that we departed from JFK in NYC *an hour late* because we boarded so late. For some people, this caused an issue with their connection in Warsaw, but for me, I luckily had a four hour layover. Still, an hour is pretty bad in terms of departure."

Voordelen: "In Frankfurt it went through Lufthansa and the extra suitcase costed me $40 more as I’ve been told on the LOT website. Paid €107 where the web page of lot said $75"
Nadelen: "After check in luggage I had to wait one hour to take care of the luggage price so I get my tickets. All this should have been do e before without going to different counter. Also I didn’t liked that I had to check in on the automated machine."

Nadelen: "On a way to Poland from New York we were waiting two hours in airport with no information. Then we were sitting in airplane 50 minutes more. It was delay 2hours and 50 min."

Voordelen: "Ik kan eigenlijk niet echt objectief een beoordeling geven want ik werk voor deze maatschappij dus vind uiteraard alles fantastisch (behalve het salaris haha)."
Nadelen: "Niets!"

Voordelen: "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, each arrival was not too late."
Nadelen: "Had to check a bag at the gate, despite being under the two-bag limit. However I was not charged (as my destination was intercontinental)."

Voordelen: "On time, smooth flight"
Nadelen: "Boarding chaotic. Switched gates (m5 on boarding pass, actually m4. Shoud have announced or left a note."

Nadelen: "I flew with a baby and I wasn't given any basssinet on the flight, and even worse the crew was giving me a hard time about it."

Voordelen: "Excellent service better than expected accommodations. On time."

Voordelen: "Apart from food everything is fine I guess. But personally I won't prefer LOT polish Airlines for the next time."
Nadelen: "The food was worse and what they give in plane to eat that was most worst thing on LOT polish airlines.plus Blanket is very small it's not like other airlines. I would not recommend not recommend. Plus my flight was cancelled at the airport ( Amsterdam) and had to wait in que for 5.5hours to rebook that was horrible experience"

Voordelen: "Overall, cabin is nice and crew was very attentive."
Nadelen: "Seat in full flat bed position was not as comfortable as one would hope. Boarding process could be improved. SAS lounge was superior."

Nadelen: "Flight was late almost two hours."

Voordelen: "Rutine flight"

Nadelen: "I was forced to check in my hand luggage, but the Amsterdam personnel attached to it a tag without any flight information, so this luggage missed my plane in Warsaw on the connecting flight and arrived later that day as misplaced piece. LOT needs to fix the hand luggage tagging system on connecting flights."

Voordelen: "ok"

Voordelen: "Nice and soft landing."
Nadelen: "At check in they refused to a small hand bag claiming that only one suitcase per passenger is allowed. The seats are not reclining."

Voordelen: "Also very punctual."

Nadelen: "The flight was 3 hours late"

Voordelen: "The boarding and the flight itself was fast as there were a lot of people for connecting flights in Warsaw."
Nadelen: "The flight was delayed for 1.5h which is not ok. I see that for LOT is a standard practice unfortunately."

Voordelen: "they were not very late - within one hour."
Nadelen: "For three of us we had only one bag to check. They charged us 70 euro for that bag. All their flights were 30-60 minute late."

Voordelen: "short. smooth flight with no issues"
Nadelen: "all good"

Voordelen: "Food was good."
Nadelen: "At boarding we were told we needed an additional security clearance "that way". When we searched for it and couldn't find it, we asked two different employees and they didn't know or offer to help. We finally found it but it wasn't a good experience. And finding out at boarding time was not helpful."

Voordelen: "Customer service was good and flight arrived on time."

Voordelen: "N/A"
Nadelen: "Unpleasant crew members"

Nadelen: "Delayed a lot in Warsaw airport."

Voordelen: "Nice new plane (Dreamliner) with a lot of overhead space for hand luggage."
Nadelen: "There is less leg room than on other international carriers. I am tall and found it quite uncomfortable. I was also surprised by how bad the food was - worst airline food I have ever had on both trips. Sadly, also the most unfriendly air crew as well. Also, unlike international flights with Air Canada, you have to pay for alcohol (though the prices are pretty good)."

Voordelen: "Excellent flight"