Vind goedkope vluchten van Amsterdam naar Lima

Nadelen: "This flight was probably great but I was not on it"

Voordelen: "Most comfortable seats of the three flights. Crew friendly and attentive. Acted like they enjoyed their work."
Nadelen: "Luggage still in Atlanta with Delta."

Voordelen: "Food selection, service, and variety of entertaining entertainment options."
Nadelen: "More leg room for economy."

Nadelen: "Cheerless stewards could perk up."

Nadelen: "Boarding wasn't by zone but all at once."

Voordelen: "quick and efficient"
Nadelen: "I know it's not the airline's fault, but we were delayed for weather. Also seats do no recline and there is no entertainment."

Voordelen: "Crew was very pleasant"
Nadelen: "Old airplane. Everything was worn out and stained. Entertainment system is ancient. Economy seats are so small you can barely get in and out."

Voordelen: "Since I wasn't allowed on the flight because another leg caused us to arrive with only an hour to board, I can't tell you anything that was enjoyable."
Nadelen: "The KLM representative was COMPLETELY unhelpful. She basically told us we were screwed and to go away. We spent hours on the phone at great cost to us (international pay phone charges) to be bounced for one rep to another. We were finally told we could get in a plane home Sunday, please to be transferred, starting the process over from the beginning. It was TERRIBLE, beginning to end!"

Voordelen: "Going back home to the US"
Nadelen: "I had 15 hours layover in Amsterdam so I got me a hotel.one hour after I got to the hotel I got a notification from Kayak app asking me to go get my bag from Schiphol. My bag was supposed to be directly shipped to PDX. I had to leave my hotel back to the airport and spend 2 hours trying to find it only to be told that it was going to PDX. I lost my $170 hotel room, over $70 for taxis and ended up spending the night on the floor at Schipol. I do not think I'll ever use Kayak again. The travel guarantee is a joke too."

Voordelen: "Pilot welcome to the plan was very nice seats was comfortable food was good"
Nadelen: "Crew attaitude is not really pleasant with passengers"

Nadelen: ". The flight was overbooked and I had to wait for last minute to find out weather I will be on board of the flight .My bags were left behind in Amsterdam which were delivered later than they were supposed to."

Voordelen: "I love the overwhelming positivity exuded by the stallions in business class. Sometimes good things happen to mediocre coffee, others not so lucky!"
Nadelen: "The guy next to me looked like Joel Osteen and his daughter was actually Cardi B. I could feel the existential dread coming from their tray tables. Also, Lemon and Caramel cheesecake? What an awful flavor combination."

Voordelen: "A good basic no frills flight"
Nadelen: "Luggage missed the flight and was delivered later that say. It is the same as happened the last time we took this flight."

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijke personeel"
Nadelen: "Geen opmerking"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijk personeel."
Nadelen: "Geen opmerking."

Voordelen: "Humor"
Nadelen: "Pasta on board is heavy, lighter meal option is preferred"

Voordelen: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. Food and beverage service was excellent along with entertainment options."

Voordelen: "Crew"
Nadelen: "Boarding process"

Voordelen: "Het behulpzame personeel in Atlanta."
Nadelen: "De onbetrouwbare procedures bij KLM en Schiphol. Kan niet online inchecken bij Delta: KLM operated. Alleen op Schiphol. Daar ook niet bij machine. Naar een loket. Die meneer geeft aan: stop uw koffer in automaat. Die accepteert niet. Had die meneer ook gelijk kunnen zeggen. Volgende loket. Die mevrouw geeft groen Delta label: uw bagage wordt in Atlanta direct doorgezonden naar Kingston. Ik loop dus door in Atlanta. Maar behulpvaardige meneer melde: uw bagage wordt niet doorgezonden. Nooit uit Amsterdam. Wie moet ik dan geloven? Ik toch maar wachten. Blijkt koffer toch van bagage band in Atlanta te komen. Als ik op Delta/KLM info had vertrouwd, was mijn koffer dus pleite geweest, want niet doorgezonden. Geplande tussenstop duur van 2 uur was volgens douane te weinig. Dat klopte. Haalde maar net vlucht Atlanta/Kingston."

Voordelen: "Entertainment"
Nadelen: "Erg opeengepakt geklemd. Mijn bloed stolde bijna."

Nadelen: "We were arbitrarily re-seated due to equipment changes, back and forth and lost our original seat selection even though we wound up on a plane with the original configuration. An international call wait of 1.5 hours was required to just get us back into the economy plus section that we had originally paid for, Amsterdam check-in was chaotic. In-plane staff was not at all helpful with our desire to get seats on the outside rows of our section."

Voordelen: "Food was best in a long time. Steak salad was excellent, as was the little chocolate mousse."

Voordelen: "The airlines: KLM and Delta were great."
Nadelen: "The lines at TSA! Alng with hundreds of other people, we missed our connecting flight. I was ashamed to see such an awful mess in the US. It was like entering a third world country run by incompetents."

Voordelen: "Staff was amazing and pleasant. Had decent food and as much comfort as zone 3 can offer."
Nadelen: "No complaints."

Voordelen: "Entertainment system was good, great crew, great food, great service"

Voordelen: "The staff and crew were so helpful and friendly! Stress free flight."
Nadelen: "Nothing"

Nadelen: "Smooth and easy"

Nadelen: "They should provide good hindi movies and songs in the flight"

Voordelen: "We got almost an absurd amount of food and drink on the flight, which was great. A meal, two snacks, a bottle of water, and several passes of the drink cart. The flight staff were all great, the entertainment options were plentiful. Really just a great flight."
Nadelen: "The Amsterdam airport was ludicrous. We were making a connection and had to go through four different levels of security. Our 1hr45minute layover was completely taken up just waiting in random lines to have someone look at our passports, or ask us to pull up our full flight itinerary email (teh boarding pass was not enough for her....). I appreciate the security attempts but it was really over the top, and the staff had no idea what they were doing (were bad at directing people to the right place or explaining what they needed). Note that NONE of this was the fault of Delta or KLM, completely teh airport."

Voordelen: "Nice service for short flight"
Nadelen: "Lost luggage for 2 days."

Voordelen: "Comfortable seats, pleasant crew, excellent entertainment, all good great but burrito snack."

Nadelen: "This flight was on a Transavia codeshare with Delta and a real downer after coming from a Delta One business class segment. An uncontrolled mass boarding, crammed in seating, no amenities and charges for a drink of water made this a pretty crappy flight. The crew was nice though."

Voordelen: "Helpful crew, more food than usual, entertainment system and choices."
Nadelen: "Didn't get meal request even though we did on flight to Europe and despite phone agent working to generate and verifying them before both flights."

Voordelen: "When I finally got on a flight (see what I didn't like), the crew was very helpful and the flight was comfortable."
Nadelen: "When I checked in online, I received boarding passes for the first two legs of the trip, but was told to see a gate agent in Amsterdam for the boarding pass for that flight. It turns out that there was a problem, attributed by one of the KLM staff that I talked with to "a communication problem between Delta and KLM." As a result, I was finally given a stand-by boarding pass. Since the flight was full, I was denied boarding. After hours of trying to figure this out, the KLM staff put me on a flight for the next day and organized a stay at an airport hotel. The KLM staff were very nice, but it seemed to take a very long time to figure this out. They also failed to note that the denial of boarding in the records, which caused a problem in my return flight. The upshot: I missed a follow-on flight to Budapest and had to pay a huge rebooking fee for that missed flight. I also missed a day of my vacation."

Nadelen: "As usual, a small space on a full flight. Pretty uncomfortable."

Voordelen: "Lots of seat space even in economy, I felt very comfortable and not cramped on my flight. Food was decent and flight attendants were very attentive. My flight was kind of an outlier experience as someone on my flight fell very ill and needed immediate medical attention. The KLM employees on board did a very good job of taking care of the situation and making sure everyone else on board still had a calm flight experience."
Nadelen: "My connecting flight was scheduled too close to my landing time."

Voordelen: "I was upgraded to business class since my flight was overbooked and I had to miss my original flight"
Nadelen: "Security for traveling to US is a very time consuming with long lines and in my mind useless process which does not make me feel any more secure - just wasting time and resources."

Voordelen: "Bulkhead seats - logos legroom"
Nadelen: "Very long boarding process - security checks and a long walk from connecting flight"

Voordelen: "Delta fed us so well. They made sure we were as comfortable as possible. The flight attendants were nothing short of kind and always smiling. Even the pilot was very ethusiastic over the intercom before the flight. He made jokes and everyone laughed. In fact, it was the most I've ever heard from a pilot on any flight in my life. I would rate this the best flight I've ever had. Thanks, Delta!"

Voordelen: "Boarding, food, drinks"
Nadelen: "Seats (not much reclining, I felt them uncomfortable)"

Voordelen: "Entertainment good. Service good."
Nadelen: "Disembark a disaster with broken jetway"

Voordelen: "Clean comfortable plane, timely service by crew. Good,comfortable, economy seating in the A330 plane."

Nadelen: "I loked everything in my trip"

Voordelen: "Nothing"
Nadelen: "That when ever I try Delta there is a dramatic event that is mishandled and causes my flight to be extremely delayed or canceled. Promised to never take delta. I booked KLM and didn't know delta would be involved. Horrible."

Nadelen: "The handle on my checked bag was broken when I got it at immigration. Not sure why they pulled out the handle since it was retracted when checked in."

Voordelen: "Loved everything, the meal was good, spacious seats and friendly staff."

Voordelen: "Flight attendants were great."
Nadelen: "Movie and TV selection is not great for an international flight."

Voordelen: "Great stewardesses, good food"

Nadelen: "Seat seemed to have limited ability to recline."

Voordelen: "Nice crew"
Nadelen: "Not loose my luggage:)"

Voordelen: "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Nadelen: "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."

Voordelen: "Crew memebers"
Nadelen: "Nothing"

Voordelen: "Entertainment programs"
Nadelen: "New variety of food"

Voordelen: "The crew was excellent and surprisingly the seats were comfortable."
Nadelen: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"

Voordelen: "Amazing crew and on time flight"
Nadelen: "None"

Nadelen: "Geen wifi voor 9 uur"

Voordelen: "Food and drinks very good"
Nadelen: "In economy class the movies unable to listen to with ear buds. Bring my own next time."

Voordelen: "Amazing crews!"
Nadelen: "N/A"

Voordelen: "Food"
Nadelen: "Entertainment"

Voordelen: "The crew was pleasant and boarding efficient I lucked out with first class"

Nadelen: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."

Voordelen: "Good food and crew"
Nadelen: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."

Voordelen: "Great seat. Comfortable. Quick boarding."
Nadelen: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"

Voordelen: "Air France personnel is always really helpful"
Nadelen: "Food and comfort in short haul are not the best - but the flight is short..."

Nadelen: "Thanks"

Voordelen: "Crew members"
Nadelen: "Up to 1 hour late and they leaved my baggage in Paris"

Voordelen: "It was only 2 hours"
Nadelen: "Small plane, no movies"

Voordelen: "Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing."
Nadelen: "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times."

Voordelen: "Everything. crew friendly and food/drinks the best"
Nadelen: "Nothing...all was wonderful"

Voordelen: "Over all everything was great, except the bags check in"

Nadelen: "Engine noise in the cabin is loud."

Voordelen: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Nadelen: "Nothing"

Nadelen: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."

Voordelen: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."

Voordelen: "nice drink selection on board flights"
Nadelen: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"

Voordelen: "I like the service. They caring and give snacks, comfort and overall"
Nadelen: "None. I like everything"

Nadelen: "Vlucht door vertraging van uit lax gemist op een paar minuten"

Nadelen: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."

Voordelen: "The cabin crew was very good!"
Nadelen: "The economy premium seats are very uncomfortable"

Nadelen: "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"

Nadelen: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."

Nadelen: "The flight was late, real late."

Voordelen: "Courteous crew"

Voordelen: "Comfort, food and service are better than average."
Nadelen: "When stewardess opened overhead locker, something fell on my head."

Voordelen: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Nadelen: "no complaints"

Voordelen: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."

Voordelen: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Nadelen: "Only 1 bathroom (toilet) for all of first class"

Voordelen: "What’s not to like!"

Voordelen: "Staff was nice"
Nadelen: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."

Nadelen: "There should be more layover time as I almost missed my flight and My luggage was delayed!!"

Voordelen: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Nadelen: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."

Voordelen: "Good cabin, but very conjugated :|"
Nadelen: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"

Voordelen: "Punctueel"
Nadelen: "Geen ontbijt of iets dergelijks, dit ondanks vroege vlucht."

Voordelen: "Normale vluchtte t"
Nadelen: "Te last vetrokken"

Nadelen: "There were not noodle soup ready this time."

Voordelen: "The crew was very nice and helpful."
Nadelen: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."

Voordelen: "The check in process was much better in the CFG airport than SFO. Very organized."
Nadelen: "The food was mediocre on this flight. The seats also are surprisingly uncomfortable."

Voordelen: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Nadelen: "Bottom seat cushions could be a little more comfortable ."

Voordelen: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
Nadelen: "TV was too slow."

Nadelen: "All good, thanks"

Nadelen: "Flight overbooked, they assigned me a seat 5 minutes before departure"

Voordelen: "Puntualidad"
Nadelen: "Snacks"

Voordelen: "Todos muy amables. Los asientos estaban cómodos."

Voordelen: "Crew and service. Comfortable seats."
Nadelen: "Check in process was confusing as it is done by KLM and not Aeromexico. Bag delivery is taking forever!"

Voordelen: "Well the crew was very kind and helpful and approachable. This is good even though one might not need anything other than the usual but the seemed very friendly"
Nadelen: "The change of gates and not updated in the chart soon enough so one would go to assigned gate just to realized it has been changed."

Voordelen: "Crew on board is nice, price is good"
Nadelen: "A lot can be improved, the food is bad, counter personal in NY is not empathic at all. I prefer not to pay for that food and bring mine. Your seats should be declared torture instruments"

Voordelen: "same as before"
Nadelen: "same as before"

Voordelen: "i coul not take the flight becuase this agency changed all my itinerary"

Voordelen: "i coul not take the flight becuase this agency changed all my itinerary"

Voordelen: "Customer service was excellent both at the airport and the fight crew. Everybody was really kind and helpful. I would the seats comfortable. I will certainly use Aeromexico again."
Nadelen: "The plane had a technical problem with the entertainment system. We were told they would reset and restore in 25 min. The system was never restored but we were not informed until we arrived in London. Technical problems are understandable but better communication with passengers should be a priority."

Voordelen: "On time and comfortable"

Voordelen: "I had not used Aeromexico before and what a great experience it was! All the staff and crew were very helpful and courteous. The seats were comfortable with more leg room than other airlines in economy class. I will certainly use again and tell my friends about it."
Nadelen: "Excellent service throughout!"

Voordelen: "None"
Nadelen: "Had to spend the whole day in airport due to justfly booking error"

Voordelen: "I liked how I was always informed on my phone about my flight I was happy that finally someone cared enough to find me a flight for what I had already paid for."
Nadelen: "If I had KNOWN that I could stay at the airport (everyone was sleeping everywhere lol) then I would have not paid the $100 extra to only have a 1 hr & 20 min layover instead of a 15 hr layover. Because with possibilities of issues like I had as well as the plane leaving early there’s too much stress. Plus I was almost STUCK in the airport because I didn’t have $1000. The insurance I bought did nothing for me because they said I missed the flight (although the flight left early) UGH"

Nadelen: "The flight itself was fine, but connecting through Mexico City airport is troublesome and time consuming. Mexican authorities make everyone go through a long line at customs. Since we checked in through Delta in San Antonio, we did not have a boarding pass for the Lima portion. , We had to exit into the main concourse to get our boarding pass. At that point we were on standby for seats and barely made our connection."

Nadelen: "My credit card was cloned (that happened soon after I book my ticket with you) and used in the Middle East. Lots of money were taken, I had to cancel my credit card, I had to go the police, etc, etc I regret to use your services"

Nadelen: "No pude abordar el vuelo, nunca pusieron en pantalla la puerta de embarque, cuando pregunte me dieron el número fui allá y me revisaron el pase de abordar y pasaporte pero no me dieron instrucción de abordar y cómo en la pantalla decía on time no pregunte porque no me habían dado acceso a abordar, pensé que el vuelo estaba demorado, tal parecía que el vuelo estaba sobrevenido, cuando volví a preguntar me dijeron que el vuelo estaba cerrado."

Voordelen: "Perfect timing, pilots throttled up to catch up on a delayed departure, absolutely bang on. Cabin crew were great. Comfortable seats with recline."
Nadelen: "Inside could do with a clean, but it was an older 737 workhorse, typical wear & tear. I paid more than expected but I did get a good reliable service."

Voordelen: "Todo en tiempo y el personal muy amable"
Nadelen: "El mapa del avión y la realidad no cuadraba. Al hacer el check in era un mapa y escogí un lugar y en realidad había una fila más."

Voordelen: "N/A"
Nadelen: "-air conditioning in the plane broke so it was super hot -my TV broke as well"

Voordelen: "friendly staff"
Nadelen: "scheduled layover was 9+ hours. It became even more painful including a delayed aircraft."

Voordelen: "I upgraded to premium economy and the extra legroom was great Very clean and comfortable plane and great entertainment selection"
Nadelen: "The breakfast was truly awful. Scrambled eggs with bits of string bean and a portion of black beans all sat in a puddle of hot melted butter. It was so sad and tasted worse"

Voordelen: "The stewards and stewardesses were incredibly friendly, making up for the over-salted food and cramped quarters in economy."

Nadelen: "I tried t change my departure day but they told me that I was not possible so I lost the flight"

Voordelen: "Crew was very nice and responsive. Flight was on time."
Nadelen: "My video screen would not work."

Voordelen: "The flight attendants were really great."
Nadelen: "Of course flying is always uncomfortable and like being packed into a sardine can"

Nadelen: "The flight attendants were not very attentive. Asked twice to get the declaration form and eventually had to go to the back to ask for it again."

Voordelen: "the aircraft was incredible nice and clean. I loved it!"
Nadelen: "hello, the only thing I did not like was the air conditioner. It was too high and my eyes got very dried and irritated. From that everything was very good. thank you"

Nadelen: "Food was cold and mediocre. After flying 6 hours I got up and walked to the galley to see if there was any food and also to get my blood flowing through my body. It was approximately 5 a.m. After standing in the galley for about 5 minutes eating a small sandwich and while drinking my second glass of water, I was told I needed to sit down that I was in the galley too long. Older adults need to move around and get the blood flowing to prevent getting a blood clot. the 3 women stewardesses were busy talking in the galley I guess they felt their privacy and as being invaded."

Voordelen: "Staff was very helpful and flight arrived ahead of time."

Voordelen: "Good flights. Good prices."

Voordelen: "Good flights. Good prices."

Nadelen: "Dinner was terrible"

Voordelen: "Nada"
Nadelen: "Cancelo mi vuelo cuando abortamos"

Nadelen: "Aeromexio did not include my name in the passenger list. And it cost me 2 hours detained upon arrival in Portland"

Nadelen: "Rude staff. Airline doesn't respect its own carry-on bag policy. I was forced to leave my bag at the door despite being one of the first on the plane. Seats very close together -- my knees were up against the seat in front of me all night."

Voordelen: "Good food and good entertainment."

Voordelen: "I have been disappointed with Aeromexico before, but this time I had a very good experience. The crew was excellent!"
Nadelen: "I had to pay extra for a seat, to avoid sitting in the middle seat."

Voordelen: "Mileage was credited to my account of SKY TEAM immediately. Many movies are available."
Nadelen: "The shelf between two seats were not clean. I asked a young steward to clean the shelf. He cleaned it later."

Voordelen: "Mileage was credited to my account of SKY TEAM immediately. Many movies are available."
Nadelen: "A staff on the check-in counter requested me to show eTA of Canada. I tried to log in my e-mail account that received the eTA before. But IP address was Peru. So the e-mail service provider didn't allow me to log in. I suffered from proving that I received eTA. I had to spend much time on collecting and showing all the itineraries related to Vancouver. So I could never visit the VIP Lounge for Business Class passengers because of insufficient time.I had to go to the gate directly to avoid my flight. It was very hard time."

Nadelen: "Mexico City lounge was terrible as their key hub , the wife and food was bad so I went to the hsbc lounge as I am a vip there was well"

Voordelen: "boarding, service, entertainment"
Nadelen: "some music while boarding not of my choosing interfered with my music and seemed unnecessary"

Voordelen: "The flight loaded, departed and arriverd within minutes of the scheduled times. The departure and arrival times are convenient, but could perhaps be one hour earlier., The entertainment choice was large and seemed to work without a hitch."
Nadelen: "Some indifferent music over the loudspeakers interferred with my choice of misic and seemed unnecessary."

Voordelen: "Seat was good. Crew was good. A meal and beverages offered properly."
Nadelen: "None."

Voordelen: "Seat was good."
Nadelen: "No snack. No food offered during the flight. Only juice and water offered during more than 5 hours of the business class flight. Strange smell continued during the flight. The simplest service in my experiences of Business class flights in the world."

Nadelen: "The behavior of the front desk employee who provided us the ticket."

Nadelen: "Ground staff in Lima was very unhelpful when they broke my suitcase. No offer of refund only a handwritten phone number to call in a few days. Handwriting was not legible."

Voordelen: "The timing was great. The boarding time. The flight left on time. The crew were very attentive and courteous. The transport from the aircraft to the airport was also good. There wasn't any entertainment, so I couldn't give that a good rating."

Voordelen: "Service"

Nadelen: "Make sits more comfortable, they are terribly uncomfortable for such a long flight at night."

Nadelen: "Extra rules about headphones are annoying and no beverage options. Horrible terminal that does not let you get a drink before boarding and gate agent did not update boarding when it was late, so no one could venture off and get a drink of water before flight."

Voordelen: "they gave me the special food"

Voordelen: "The crew was kindly and friendly"
Nadelen: "The plane was very uncomfortable, no entertainment at all if you don’t have your own device"

Voordelen: "It was too hot in the airplane, and we were sweating. No leg room, no screens, I asked for water and didn't get"

Nadelen: "Screen is slow and outdated. Easy upgrade from one class to another."

Voordelen: "We finally got to our destination"
Nadelen: "Weather delayed the flight by around 4 hours. Crew at the airport were clearly stressed and took it out on stressed passengers. You had to ask for everything rather than the crew proactively doing things to make people comfortable (regular updates, food vouchers, going around making sure people are comfortable). Captain on plane was good. Crew on plane was ok, more socializaing with each other rather than being proactively helpful."

Nadelen: "Never happened. See above"

Voordelen: "The attendants were very helpful and everything was orderly. For the price it was a very good flight."
Nadelen: "No individual entertainment on an eight hour flight."

Voordelen: "Nothing"
Nadelen: "We were delayed 2 times, got on the plane, everything seemed fine and then maintenance crews were on the plane, the door was left open so it was freezing on the plane. Then we were told at 12:30am that it was cancelled. We had to go back through customs, pick up our luggage and find an agent who gave us a voucher for a hotel room. Never made it to the hotel until 1:30am, had to get up at 5:30am, go back to the airport, check our baggage, go through security and customs which the lines were extremely long and get on a 9:30am flight. Horrible!!!!!"

Voordelen: "The seats were large, and they had power."
Nadelen: "The flights were both 2-3 hours late, and the airplanes were dirty. They blamed it all on weather, which is fair, but it's almost like their attitude was "hey, we're leaving late already (arriving at 3 am at my final destination), so we might as well not try to have good service since you'll already have a bad memory of this flight!" That being said, I would still take Air Canada in cases such as these where they are $400 cheaper than the competition. I'd still rather have a terrible flight and save $400 at this point in my life!"

Voordelen: "The usual smooth short flight"
Nadelen: "Boarding could be better organized - staff should make sur only the people in the zones called are in line. Not everyone from all zones. The zones 3-5 line isn't helpful. They should change it to "boarding" and indicate only thsoe called to board should be there. Otherwise, they need separate lines for EACH Zone."

Voordelen: "Entertainment options were good and flight was pretty on time."
Nadelen: "All was ok. Would like more snack options."

Voordelen: "considering all the delays, both in delay in leaving Amsterdam and holding pattern due to thunderstorms in Toronto all went well in a very long day."

Voordelen: "Niets"
Nadelen: "Oncomfortabele stoelen, Inflight entertainment werkte slecht"

Voordelen: "Great airline for food and service."
Nadelen: "For couples traveling in business Air Canada's seating is designed to de-couple by placing barriers between seats . They need to try Emerites to check out how a pod should work Entertainment is limited"

Voordelen: "This flight was cancelled; I don't have any remarkably positive comments about it."
Nadelen: "This flight was delayed for several hours after we had already boarded (due to maintenance, I think), then was unexpectedly cancelled. Air Canada staff did not communicate with us clearly about the cancellation. We asked several staff members for help and some of them simply walked away; seemed like staff did not know what was going on. We over 90 minutes for in-person assistance, only to be directed to a telephone to re-book our flight. We missed an entire day of our trip to Japan. I'm very disappointed in my experience flying Air Canada."

Voordelen: "The professionalism, friendliness, entertainment. I was very satisfied because there has been a lot of negative press about other airlines, but Air Canada seemed really on the ball."
Nadelen: "nothing really."

Nadelen: "They lost our luggage not only on the way to our destination but also on the way home both times in Toronto"

Nadelen: "I didn't like the fact that I paid 14$ for wifi and it kept kicking me off all the time. Also when we landed in Edmonton we circled their airport for half an hour then finally landed and we were stuck on the Tarmac for additional 45 min while we waited to get towed to our terminal. All in all terrible first time flying with air Canada and will never do it again. West jet flight I took to my destitnation was awesome"

Voordelen: "Both my first and connecting flights were delayed despite excellent weather. No explanation was offered."

Voordelen: "Great crew and helpers on the ground too! Loved the entertainment too! :)"

Voordelen: "My company on the plane was lovely: an older Peruvian woman sharing her experiences in the country."
Nadelen: "The plane took off 40 minutes late because we were waiting on folks: Can this be a normal standard?! The food was difficult to stomach. But worst of all, the attendants were not kind or particularly helpful. They seemed hurried. At one point when offering drinks down the aisles, the 2 attendants even commented that they were going to beat the other cart down the aisle this time. Furthermore, there was a blind man near us across the aisle. I couldn't see much of what was going on, but the woman next to me seemed rather distraught that so little help was offered to him. When food was served, he couldn't find his cutlery and ate with his hands. When he needed to use the bathroom, he pressed the button for assistance but no one came. Others stepped in to help. When asked if someone would help the man at the gate, an attendant rather condescendingly answered that of course, every handicapped guest will be assisted through the airport. The flight primarily consisted of Peruvians. I can only hope this poor service was a reflection of all of Air Canada, and not what the people of Peru receive regularly. It was as if the attendants were trying to discipline. There were no niceties. Perhaps the language barrier was too much."

Voordelen: "Great crew and on schedule."
Nadelen: "One of the better flights I have taken no complaints."

Nadelen: "An international flight, yet no food, and had to purchase beverages and ear buds."

Nadelen: "The lavatory sink was clogged. The audio to movies was inaudible, as though the picture was streaming and the audio was lost. The crew offered little assistance to a clearly frail elderly passenger who had a very difficult time rising from her seat and using the lavatory."

Voordelen: "The price :)"
Nadelen: "Wasn't able to play the videos on my iPhone."

Nadelen: "Flight delayed 2 1/2 hours, plane A/C not working. Waited for another plane. They tried to fix the first plane but they just delayed getting another plane."

Voordelen: "The new flight was direct and with Lufthansa to my final destination."
Nadelen: "Air Canada overbooked their Frankfurt to Montreal flight, and they did bot have any seats for me on that plane although I booked 3 months in advance."

Voordelen: "Staff were very nice"
Nadelen: "2 out of 4 of my meals were incorrect. I had asked for vegan meals and 2 of them were clearly not vegan."

Nadelen: "Kayak did not allow us to reserve seats, and the seats we received were not together, even though we purchased the seats six months in advance. My seat was at the front facing rear wards, with a non-tilting seat and little foot room."

Nadelen: "flight was booked as Lufthansa, but Lufthansa would not allow seat selection and air Canada would not recognize Lufthansa booking code, so we were stuck in middle seats for 8 hr & 5 hr flights on third section we in in very back of plane even though there were better seats available"

Voordelen: "Comfortable flight and attentive crew."
Nadelen: "Other than delays and gate changes, flight was fine."

Voordelen: "The on-board and Abbotsford-based crew acknowledged that we had all had a very long day. All thanked us for our patience."
Nadelen: "We were informed when we arrived at the gate that the flight was to be delayed by 8 hours because of mechanical problems. 8 hours! No offer was made to book us on a different flight. No one, at anyplace along the line actually apologized for asking us to wait around for 8+ hours when the flight was delayed. We did not even know what the mechanical problem was. When we finally were able to board the flight, the captain made a personal appearance in front of the cabin to tell us that he and his crew had been called at home to fly a broken plane. He briefly explained that there were no available planes to swap out and the repair required all day. Inexcusable! Our treatment did not measure up to the Canadian tradition of courtesy and politeness."

Voordelen: "The food was really good. I was kind of shocked but each meal or snack I had was delicious and I especially liked that I could pre order special food according to my diet. The staff was friendly and the entertainment was good."
Nadelen: "the music channels were lame. I was bummed we did not have wifi in the plane and so I couldn't listen to good music the whole flight"

Nadelen: "Flight got cancelled then accommodations were extremely unorganized."

Voordelen: "Seat, pillow and blanket were clean. Flight arrived on time, luggage was intact and there were no issues boarding or de-boarding."
Nadelen: "Booked 4 months in advance - flew solo. Only window seat left was at the very back, near where the crew prepared everything. The entire flight was spent listening to them prepare meals, discuss their trip itinerary, shifts and how Air Canada treats them, as employees, so poorly. The crew were very short with most passengers and it seemed over staffed."

Nadelen: "Very bad experience, first flight was delayed then lost my luggage. All my cloths, Medicine and cosmetics in the bag. They spoiled my trip"

Voordelen: "Food was mediocre. Clean."
Nadelen: "The flight attendants were late, delayed boarding."

Nadelen: "Air Canada lost my luggage, customer service was very vague and unhelpful, did not get my bag back for almost a week."

Voordelen: "I like that they let us board the flight because we had some issues getting to the airport."
Nadelen: "There wasn't anything I didn't like."

Nadelen: "Ran out of salmon for meal"

Voordelen: "Friendly and professional staff"
Nadelen: "Entertainment system is crappy and looks like it's from the 1990's. It needs a serious overhaul. I reserved windows seats and showed up to check and had been placed in the middle."

Voordelen: "There is nothing I liked about air Canada"
Nadelen: "Everything sucks"

Voordelen: "New 787 dreamliner, live up to the hype."
Nadelen: "Its hard to sleep as the seat is very bench like. Air Canada's food isnt as generous as it use to be, but their fares are quite low so i guess its a tradeoff."

Voordelen: "The plane was clean and comfortable."
Nadelen: "It's a long flight, unless you are flying first class it's not going to be amazing."

Voordelen: "boarding was quick, organized."
Nadelen: "my in-seat personal tv was broken. If there hadn't been other empty seats, I would have had to sit with no IFE the whole flight."

Nadelen: "gate was changed without an announcement flight was twice delayed"

Voordelen: "The crew was friendly and multi-lingual. The food was fine and beverages were frequently offered. I live in Michigan, but flights from Windsor (via Toronto) to Europe are much less expensive, so well worth the drive over the border."
Nadelen: "This airline only allows for one free checked bag when flying internationally. The checked bag size is stringent (but at least travelers are notified about that several times when booking and paying on line. The movie options are limited, but still enough variety to find something to watch."

Voordelen: "For the most part all crews were courteous and friendly. Early boarding for a disabled person traveling with our family was problematic on each leg of the trip."
Nadelen: "Not being informed of the reasons for the delay of almost four hours in the Toronto to Amsterdam leg was a major disappointment. Legroom on both transatlantic legs was a problem as well."

Nadelen: "Seats are uncomfortable and absolutely no shoulder room when squashed in the middle seat"

Voordelen: "New Polaris Business"
Nadelen: "Cabin crew"

Voordelen: "For the most part the staff made an attempt to help me get onto a flight. I think."
Nadelen: "I had to go on my trip a few days later due to a work conflict. I never changed my itinerary because I didn’t think it mattered. I bought a new one way ticket on a different airline and went to get on my return flight that I had paid for and was still receiving emails about. I got to the airport to check in for my return flight and it had been canceled because I didn’t get on the first leg. I was never notified and they couldn’t get me on the flight I wanted because it was leaving in less than hour(which is a stupid rule). And to get me on a flight the next day would cost $2500. No thanks. And before anyone tells me that it’s in the fine print that they cancel a flight if you don’t show up, save it. We all know people don’t read all that. Be a human being. So if your plans change, make sure you officially change your plans, because they may go above, but probably not beyond. Oh and it took quite a long time for them to figure out what happened. If they had realized and I didn’t spend so much time on the phone with customer service, I might’ve been outside the hour window requirement."

Nadelen: "Bijzonder onvriendelijk personeel. Stuiterende landing."

Voordelen: "Good food seats lay flat to sleep on business clas"

Voordelen: "We vertrokken ruim voor schema"
Nadelen: "Niets"

Nadelen: "Plane sat on rinway in Newark. For 4 hours before takeoff with no explanation provided. I miissed my connection to Dubrovnik. I was flown from munich to frankfurt and then to zagreb. I was put up in a very low class hotel. I aarived in dubrovnik at noon the following day. This caused me great anxiety and aggravation and a losd of a full day of vacation."

Voordelen: "Nice crew"
Nadelen: "Smallest in-seat TV I've had in 10 years. Audio for movies was blurred between 2 different movies on different channels, making it impossible to watch a movie on this long haul flight."

Voordelen: "Horrible smell in the cabin, lavatory out of service"
Nadelen: "Horrible smell in the cabin, lavatory out of service"

Voordelen: "Prima vlucht van Honolulu naar LA in moderne Boeing 737-900 van alle gemakken voorzien."

Voordelen: "The international flights were good - slightly more room and decent entertainment options."
Nadelen: "The domestic legs were annoying. Very coach experience."

Nadelen: "Plane was dirty. Giveaway was the bathrooms when we had just boarded. One of the stewards had an attitude. Entertainment system stopped many times. United did offer a "recompense. " However, my touch monitor was not responsive; so was for the person who sat behind me as he kept poking my headrest. Boarding line did not move for a long time."

Voordelen: "nicest flight attendants and very friendly, thoughtful service. thanks for a great flight!"

Nadelen: "Entertainment Did not work properly."

Voordelen: "Wonderful assist personal. Plenty of water/fluids and food"

Nadelen: "PA was far too loud!"

Voordelen: "Crew and staff were very friendly, helpful and wonderful experience with them. I appreciate the flight leaving and arriving close to scheduled time."
Nadelen: "No USB charge connectors/power outlets (integral these days on a long international flight). The quality of in seat tv screen is mediocre - best to watch on your own device (but then you need the USB connection that is missing on this flight). The wifi kept on dropping in the plane (both ways). The food is not as good as served on other airlines and they ran out of dishes both ways and we did not have choices and had to eat what was available (which was not good either). Should indicate on seat selection when making purchase if there will be items below seat such as metal boxes that will limit legroom more than for other seats. I was placed at such a seat both ways, and had no legroom for over 8 hrs each way. :/"

Voordelen: "Initially, the price"
Nadelen: "Had to change outbound flight which Lufthansa said I could not do through them and instead had to do via the travel agency. The agency contradicted that, saying that the airline could have done it. The agency took 24 hours to change my flight after me calling them every 2 hours. Ultimately I was rebooted for 2 days later with various bits of inconsistent info along the way. What a circus that was. Worst part was the departure time of the return flight. Lufthansa and United (codeshared) showed 10am as the time on some screens but 11am on another. I still never understood the actual schedule."

Voordelen: "The flight crew was phenomenal!"

Nadelen: "there weren't any movie options. the crew put on three or four movies that started and ended at their own designated time."

Voordelen: "I like the crew. They were very friendly and great."
Nadelen: "The entertainment was terrible. On the way to Amsterdam, it was an old TV that had a few channels that looped the same thing over and over again. On the way back to Washington, DC, the TV didn't work."

Nadelen: "there was no in-flight entertainment for the duration of the flight."

Voordelen: "Eventually they moved us through realizing they were going to have an empty plane if they didn't"
Nadelen: "Terrible check in. Thought I reserved a seat on Lufthansa only to find out that United changed it."

Voordelen: "The crew was friendly and even fun"
Nadelen: "My seat did not recline at all. I believe it was broken."

Voordelen: "The crew was very attentive and the service was above and beyond. Boarding was timely. The entertainment choices were top notch and as it was an overnight flight, the care taken to be respectful of sleeping passengers was great."

Voordelen: "The flight left on time."
Nadelen: "One flight attendant was very grumpy--he just wanted to sit and play on his phone. He was brusque with people. The other man (who was learning French) made up for him by being nice"

Voordelen: "The first leg of this flight was excellent. Good crew, excellent service, great entertainment centers, comfortable seating, enough room in aisle to allow movement. The second leg of our journey ( From D.C. to Seattle) was another story."

Voordelen: "the United app that let me watch movies from my own device. The flight attendant gave me an extra blanket."
Nadelen: "the plane was very old and didn't have the entertainment options that newer planes have. The screen was so small and nearly impossible to see when the person in front of me reclined. The toilets weren't very clean. The food was very mediocre. I have a dairy intolerance, and both options contained dairy products. There was no lactose free or diabetic special meal option. There was an hour and a half delay to repair something on the plane when we made an emergency medical landing in Boston. I didn't mind the landing; I minded the excessive delay and wonder what would have happened if we didn't stop in Boston? What would have happened to the plan?"

Voordelen: "Price!"

Voordelen: "On broading support was outstanding. As this was our first international trip we appreaciated all the help provided. The food was excellent as well as comp drinks."
Nadelen: "Could not see outside the plane. Maybe camera pointing below the airplane and its signal feed into the television channel.."

Voordelen: "I liked the equipment, very comfortable. The actual entertainment was alright, but it would be better to have the movies start when one is ready, and not on a fixed schedule. Plenty of bathrooms."
Nadelen: "We were quite shocked that we couldn't check in on-line. We spent literally hours, even brought a computer with us on a day-trip so we would be the regular 24 hrs before. Then tat also changed to 23 hours, then we were denied completely. This is very old-fashioned and really unacceptable. Why???"

Voordelen: "Boarding was a bit crowded and hectic. The food was good as was the service. We had tons of entertainment options."
Nadelen: "Checking in in Amsterdam was a nightmare. Long lines everywhere. They can't handle the volume of passengers efficiently"

Voordelen: "The flight landed early."
Nadelen: "United Priority Gold Status were placed in Group 2 boarding?!"

Voordelen: "The fact that we had two checked bags at no cost as well as the communication of the airline crew and also the choice of entertainment which even included HBO and Showtime."

Voordelen: "The crew were very friendly and helpful!"
Nadelen: "It took WAY too long to check bags."

Voordelen: "Food was good"
Nadelen: "Well, first of all, it was operated by United. It wasn't even a Lufthansa flight. Also, there was no power outlets in economy. What year is this again??? And no touchscreen to choose what movie I want to watch?? Get with the times, United"

Voordelen: "Meal was served right away and then we were not bothered for quite a while in the middle of the flight."
Nadelen: "Seats could use a lumbar support"

Voordelen: "Food was not great. Not enough recline in economy to really get any rest."

Voordelen: "Crew was friendly, boarding was efficient"
Nadelen: "Cabin and seats were dirty, crumbs all over seat. Overhead bin doors kept popping open during flight. Landibg was bumpy, overhead bins opened and luggage fell out, piece of paneling/molding fell off and landed on me. Flight crew just picked it up and stuck it back on. Plane looks like it needs to be retired."

Voordelen: "Overall the flight was good."
Nadelen: "I was a little disappointed when I discovered the weight limit for carry one was so much more restrictive than other major carriers. The seats did not feel as comfortable on the Liftansa flight as the United flight."

Voordelen: "Everything was smooth including the flight itself. Would definitely fly with United again."

Voordelen: "My flight was smooth, the boarding was handled quite efficiently. The sandwich offered was very tasty."
Nadelen: "I thought the the new release movies offered should have been much more recent box office hits."

Voordelen: "The crew was efficient & the food was pretty good."
Nadelen: "The headrest was a little uncomfortable"

Voordelen: "Good food choices. One very nice flight attendant."
Nadelen: "I paid for the Premium Economy upgrade but they don't tell you that even though you have more leg room, the window seat has a big silver box through half of your leg room space. The seats also had these tiny tv screens for entertainment. I bought the flight through Lufthansa & it was a United plane. Wish it was Lufthansa."

Voordelen: "The flight was good, no delays and we made good time. I was glad that the fasten seat belt sign wasn't on the entire flight."
Nadelen: "I spent 9 hours without in-seat entertainment because the system was broken. I had to follow up with the crew several times and no one ever checked with me to see if I was satisfied."

Nadelen: "It was an older plane and was not as comfortable. I found the staff on my side especially to be unprofessional and curt in their responses. One lady was chewing gum the second half of the trip. I also found their drink cart was not stocked properly and they would have to ask across the isle during all three drink services as opposed to prepping their cart."

Nadelen: "we had a 3 hours delay"

Nadelen: "I will never fly with your airline! My luggage is damaged, the flight was terrible at informing people about gate change, the food was not edible, do I need to continue. I just wont fly with your company."

Voordelen: "Not much"
Nadelen: "It was a United flight in a extremely old plane with horrible customer service."

Nadelen: "The flight was delayed 7 hours and we weren't given an option to leave or much heads up about the extent of the delays"