Vind goedkope vluchten naar Caribbean

Voordelen: "Professional crew. Good simple check in."
Nadelen: "Nothing."

Voordelen: "Pleasant crew. Appropriate and efficiently served snack."
Nadelen: "Boarding and disembarkation were slow."

Voordelen: "Everything works and quick to get to destination."

Voordelen: "Flight arrived on time"
Nadelen: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Voordelen: "The crew were excellent and seats were comfy."
Nadelen: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Voordelen: "very nice crew"
Nadelen: "my bagfage was lost"

Nadelen: "Travelled business class and was ace experience"

Voordelen: "Entertainment was amazing"
Nadelen: "Seats a bit hard"

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Nadelen: "The earphones could have worked!"

Voordelen: "absoluut geen klachten"

Nadelen: "Uitermate tevreden!"

Nadelen: "Vertraging"

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Voordelen: "Everything is alright"

Nadelen: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Voordelen: "Friendly hostesses"
Nadelen: "Flight was delayed 3 hours"

Voordelen: "Overall booking and airport was ok. Food was also actually quite good."
Nadelen: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "Food and staff behaviour"
Nadelen: "Entertainment"

Voordelen: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Nadelen: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Voordelen: "Really friendly staff. Great service"

Voordelen: "Cabin crew were very professional."
Nadelen: "Aircraft returned to gate due to fault and was delayed for 45 min."

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "Delayed flight but staff apologized as for safety reasons."
Nadelen: "Very late arrival"

Voordelen: "Short flight with good communication."
Nadelen: "Nil to complain."

Voordelen: "Absolutely nothing!"
Nadelen: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Voordelen: "The staff was very helpful and professional. Promp response to calling for attention."
Nadelen: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

Nadelen: "Bit cramped for space"

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Voordelen: "Consistently high standards"
Nadelen: "Nothing"

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Voordelen: "Very friendly and helpful personnel."

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Voordelen: "Everything"
Nadelen: "Nothing"

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Nadelen: "Flight was delayed"

Nadelen: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Voordelen: "Good efficient flight crew friendly and helpful"

Voordelen: "Prima vlucht! Geen aanmerkingen."

Voordelen: "In Toronto werd ik aangesproken door een dame van KLM met de vraag hoe ik reisde, alleen of in groepsverband etc. Zij gaf aan dat ik gebruik kon maken van de lounge en dat er hulp aanwezig was om bagage in te checken bij de self check-in. Uitermate vriendelijke en behulpzame dame. Tijdens de vlucht was er zeer vriendelijk en behulpzaam cabinepersoneel beschikbaar."

Voordelen: "The included snacks and the seats."
Nadelen: "Nothing."

Voordelen: "Very little if any."
Nadelen: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Nadelen: "Lang wachten bij de incheck"

Voordelen: "We vertrokken vanuit Tapei 10 minuten voor plan. We kwamen bijna 3 keartier voor schema aan."
Nadelen: "Omdat Economy Comfort vol zat (een maand van te voren), een exit roe geboekt. Wel veel beenruimte, maar in de breedte echt te krap voor een vlucht van 12 uur."

Voordelen: "the crew on the flight were simply amazing! Kind, caring, 5*"
Nadelen: "There was questionable social distancing at check-in and most definitely none from the arrival at the departure gate to using the suttles to get to the plane and boarding. While I appreciate the ever-evolving challenges the current global situation are brining, this was a failure on your behalf. Istanbul international airport = disappointment and a letdown."

Nadelen: "Hotel was rubbish"

Voordelen: "British airways, does what it says on the tin."
Nadelen: "If you have any problems. Do not call customer support!!! Call centre is in SA, and the operatives are unhelpful, put the phone down and incompetent. I have reservations wheather to book with BA ever again due to my bad experience. 2 hours wasted on the phone, followed by calls the next day to finally get 2 off flights cancelled and a return flight amended in my party of 3. Not fun!!"

Voordelen: "crew vriendelijk"
Nadelen: "Geen entertainment en slecht voedsel"

Nadelen: "On time."

Voordelen: "Crew"
Nadelen: "Boarding"

Voordelen: "yes seats were more comfortable and more leg room than the other airlines I have used"
Nadelen: "It was all pretty good and despite leaving a little late we got there on time"

Nadelen: "Despite most of the plane being offered refreshment I never was as staff not organised enough to have time to do so, even though other airlines have managed easily."

Voordelen: "Na"
Nadelen: "Kayak.com overwrote the passenger name with an incorrect name. Neither Kayak.com or lastminute.com could correct this which resulted in me losing approx. £600 and taking the issue to the small claims court."

Voordelen: "Perfect flight"
Nadelen: "Been perfect"

Voordelen: "Crew ok, seat ok"
Nadelen: "Flight on time"

Voordelen: "Left on time and arrived early"

Nadelen: "Generally, it was just good."

Voordelen: "In time departure and friendly staff"
Nadelen: "No complaints"

Voordelen: "I only like the voucher idea but still doesn't cover up all the other things ."
Nadelen: "I didn't like that it delayed my plans and it was unexpected and they did not inform us until I go to the airport , for 30 minutes in the air we had to wait 6 hours"

Nadelen: "Separating me from my party to extort a fee to sit next to each other"

Voordelen: "The crew was nice"
Nadelen: "Nothing"

Voordelen: "Original timing"
Nadelen: "Boarding was a chaotic affair. Landed late but no mention of apology. Disappointed."

Voordelen: "New clean plane"
Nadelen: "Limited leg room if unable to upgrade. Unexciting food."

Voordelen: "No drinks or snacks for econome class. Its just a 1 hour flight, KLM Does serve on 1 hour flights."
Nadelen: "See above."

Voordelen: "Polite, friendly staff."

Voordelen: "Beenruimte"
Nadelen: "Te laat vertrokken en om vliegveld cirkelen omdat City vol was."

Voordelen: "Niets"
Nadelen: "Grote vertraging, geen uitleg, geen gratis versnapering om het goed temaken"

Voordelen: "Helpful staff, very pleasant flight and even arrived early!"
Nadelen: "The fact that you had to buy even water."

Voordelen: "Comfortable on plane. Pleasant crew"
Nadelen: "Check in at Dusseldorf was a scrum. Aircraft significantly late."

Voordelen: "Nothing"
Nadelen: "The complete lack of help from BA staff after I missed my flight. No helpful suggestions at all when I asked for guidance. Just 'the flight is closed and there are no more seats left today'."

Voordelen: "Service was really good"
Nadelen: "The seats for business class were economy seats but with the middle seat being a tray!! Expecting bigger seats with more leg room. Disappointed."

Voordelen: "Comfortable short hop"

Voordelen: "We arrived safely, albeit over 1 hour late"
Nadelen: "Our hand baggage was taken at the gate because the flight was full. There was a large amount of unused overhead storage on the plane. The crew agreed that they had started to take bags far too early. Despite being taken at the gate our bag was one of the last off"

Voordelen: "We got there"
Nadelen: "No food service without payment .Not even a drink"

Voordelen: "Nice efficient crew"
Nadelen: "Announcements on plane very loud sometimes"

Voordelen: "Doordat wij op het bovendeks zaten konden we meteen boarden. Vriendelijke purser die overal de tijd voor nam."
Nadelen: "Doordat 3 mensen zich niet gemeld hadden, zaten er 4 koffers te veel aan boord. Ga maar met de hand zoeken met 15 Afrikaanse mensen in een A389."

Voordelen: "Loads of leg room. Comfy."
Nadelen: "No food, no hold luggage allowance. Online checkin process is clunky and buggy."

Voordelen: "Fast as smooth"
Nadelen: "Nothing"

Nadelen: "2 Hour Delay"

Voordelen: "On time. Efficient"
Nadelen: "No snacks"

Voordelen: "Last minute flight (booked 4 hours before departure), one way, economy, for €99 from Amsterdam to Edinburgh via Gatwick. Long layover at Gatwick (around 3 hours), but I had much work to do anyway, so time went faster than I realised. Not sure if this was the case at Schiphol, but at Gatwick had priority security queue as a BA customer."

Nadelen: "Broken tray, broken ear jack, very full flight and staff very rushed , skipping people re meals and drinks, definitely not as good a team as my outbound flight"

Voordelen: "Choice of inflight entertainment"
Nadelen: "Crew couldn’t serve hot drinks, focussed on clearing trays!"

Voordelen: "Simple flight left later than expect but arrived earlier than scheduled. Leg room was plenty and not like other airline where you feel packed like sardines."
Nadelen: "Nothing so far just a shame my luggage was damaged."

Voordelen: "Crew, funny safety instructions with Gordon Ramsey"
Nadelen: "Delays"

Voordelen: "Polite crew, flight was on time landing - even early. Seats were comfortable."

Voordelen: "The crew had to deal with a medical emergency and they were excellent!! Despite extra pressure they kept us all informed and were polite and friendly under pressure!"
Nadelen: "lack of seat space and could not put seat back because of medical emergency so hard to sleep. Exhausted on arrival at Heathrow! Headset did not work properly on films Did not like the boarding process !!"

Nadelen: "Flight was late"

Nadelen: "According yo the kayak app on the moment of booking the flight was going to Heathrow, but it went to Gatwick. In addition, the tariff did not include one checked luggage as shown on the app as well. Really disappointed with my first use of kayak."

Voordelen: "Some sleep"
Nadelen: "No food or drink provided in crappy seats"

Voordelen: "The staff where very good, was comfy for short trip"
Nadelen: "2hr 40min delay, and a very hectic and long boarding process"

Voordelen: "Quick and efficient. Very informative about delays."

Voordelen: "When it got going, a pleasant flight."
Nadelen: "The delay was longer than the flight, although not necessarily BA's fault."

Nadelen: "It was late and I almost missed my connecting flight"

Nadelen: "Except for Ginette , the rest of the crew weren’t courteous or polite. Couldn’t wait for you to complete your meal to clear up."

Voordelen: "Not a lot. Entertainment options on board were decent. Food was alright."
Nadelen: "Everything! Crew were terse, rude and inattentive. Due to an issue with a bag on board without the associated passenger we had to taxi back to the stand for it to be removed before we could take off. This cost us an hours delay. There was limited apologies for this, no refreshments provided during the wait and poor communication of this. During the flight the staff were inattentive and sparing with refreshments. Service generally did not live up to expected level associated with an inter-continents flight. The flight was turbulent but crew and captain seemed over cautious with it and crew had to remain seated unnecessarily at times and at the detriment of passenger service. One stewardess wouldn’t even let me finish a drink before removing it from my hand claiming we were about to land and she had to sit down because of turbulence. We were still 40 mins from landing at this point! All in all a pretty bad flight, and it’s safe to say I won’t be flying American Airlines again."

Voordelen: "Nothing"
Nadelen: "Everything"

Voordelen: "Seat 5A was great"

Voordelen: "Crew bemoeide zich op deze korte vlucht met niemand. Bracht wat te drinken rond. Verder niet."

Voordelen: "The boarding process and its ease"
Nadelen: "The Wi-Fi was not free and quite expensive. The space between seats was too narrow for my legs resulting in an uncomfortable journey. The entertainment was dated and not varied enough. The food was borderline unsavoury. The wines were cheap... Not an airline I would recommend to anyone."

Voordelen: "Checking in with my Mum who needs assistance was excellent."
Nadelen: "Lack of Entertainment."

Voordelen: "Nothing"
Nadelen: "The service from the check in desk to the stewardess"

Nadelen: "Short flight there was no entertainment but that’s ok"

Voordelen: "Plane was new and clean..good leg room."
Nadelen: "Being told to shut window blinds and spent most of the journey in darkness. No hot drinks. Long gaps between cold drinks. Staff not very friendly."

Voordelen: "The legroom."
Nadelen: "There was nothing not to like."

Voordelen: "Everything."
Nadelen: "Waiting for 30 minutes a Dublin to dock."

Voordelen: "Good legroom on economy"

Voordelen: "Flight was comfortable and enjoyable. Entertainment was great lots of films to choose. Service by the flight crew was excellent"
Nadelen: "Nothing"

Voordelen: "Great crew again, basic aircraft but comfortable economy seats."

Voordelen: "Crew were ok Captain was informant"
Nadelen: "Delay Heat on plane at 98 degrees upon boarding"

Voordelen: "Outbound, it was on time, plenty of legroom, plenty of good snacks, drinks and food. An enjoyable flight. Score 10.0"
Nadelen: "Return flight - The flight departed 4 hours late. The seating was so cramped my husband couldn't move his legs at all, never mind try to sleep. The staff members were not smart in appearance, some with long untidy hair, and did not interact with passengers except to hand out food. The food was reasonable. We disembarked feeling like wrecks. Score 2.0"

Voordelen: "The plane was late but from that point everything was fine."
Nadelen: "Nothing"

Nadelen: "There should be more number of check in bags for passengers. At the least the overhead bins should be allowed to the passengers."

Voordelen: "De stewardessen in t vliegtuig waren erg aardig en hulpvaardig"
Nadelen: "Nieuwe regels waarbij je je koffertje onder je stoel moet plaatsen of extra moet betalen om hem in de ruimte boven je hoofd te mogen plaatsen. Er is wel 5x gevraagd of ik wel zeker wist dat die van mij onder mijn stoel paste!!"

Voordelen: "We took off and landed safely."
Nadelen: "Felt very low budget and cramped."

Nadelen: "The vegetarian meal is always vegan, I miss the dairy :("

Voordelen: "Veggie Asian meal was great - curry."
Nadelen: "Freezing cold air conditioning. Seven hours siting in a fridge. Asked stewardess to turn it up. She didn't."

Voordelen: "eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there."
Nadelen: "too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch."

Voordelen: "I had a connection flight to JFK I came before the time about 15 min and crew saw me but she told me, sorry someone took your seats I lost around 4000$. This happened at Dallas airport."

Nadelen: "N/A"

Nadelen: "The food"

Nadelen: "Food and drinks could be better"

Voordelen: "Went on time and looked after very well"
Nadelen: "Going over leg room, a bit tight"

Voordelen: "Good space in premium"
Nadelen: "Female cabin crew were aggressive, discourteous and frankly rude to the passengers when they had to verbally communicate. I hear this so often with American cabin crew. When I started to experience this I became aware of the same trend in regard communications with other passengers. Very unattractive."

Voordelen: "Moved seats together, great plane and serviceN"
Nadelen: "Delay getting landing slot"

Nadelen: "It was very cold on the flight, even with the blankets we were given."

Voordelen: "Generally clean plane with good entertainment system and technology overall. Diabetic meal much better than in the past."
Nadelen: "Didn't announce meal choices at the start so flight attendant had to repeat herself every. Single. Row. They forgot my diabetic meal on the last part them forgot to include cutlery and it took a long time to sort out but they were otherwise lovely."

Voordelen: "Nice flight, great leg room, staff was friendly and flight was on time."

Voordelen: "Due to a strong tailwind we arrived 45 minutes ahead of schedule. Great service with attentive attendants. However the plane was older than me, no real entertainment system or outlets to plug in smart devices."
Nadelen: "Plane needs to be retired or retrofitted to accommodate smart device charging."

Voordelen: "Dat er qua breedte aardig wat ruimte was"
Nadelen: "Dat de gordel eigenlijk net te krap was"

Voordelen: "The plane was newer, drinks are available. Seat only reclines half an inch or so so get ready for that."
Nadelen: "Crew on aa is the worst bunch of entitled fools, almost as horrendous as united."

Voordelen: "Plane and staff were great. Very easy boarding process and we landed early in Dublin airport after an hour delayed take off. Food and staff service was very good, no complaints."
Nadelen: "No idea how they messed up the take off and landing times so greatly. left an hour late and arrived an hour early. No personal entertainment screen and plugs were not working."

Voordelen: "Flight was on time."

Voordelen: "Gate flight updates"
Nadelen: "No information on luggage even though they knew luggage was not received in London They could have sent me an update instead of having me wait at carousel for 1:30 hours waiting for my bag to show up"

Voordelen: "Cabin baggage allowance."
Nadelen: "No food, only purchasable snacks payable only with a card not cash. That incurs charges for those that are not US card holders! And extortionate prices. Wifi based entertainment so you need your own tablet/phone. Great if the wifi works - it didn't. Neither on the outward or return journeys."

Voordelen: "Very friendly, constantly hard working crew. They didn't stop moving through the cabin for the whole flight. Swift boarding."
Nadelen: "Extremely poor food. Airline food is rarely enjoyable but I had two mouthfuls of my pasta and left the rest even though I was hungry. Dreadful "entertainment " system. 4 tiny screens over the centre row is seats showed the in flight movies. This on a transatlantic flight. What decade are American Airlines in?! The fleet look like they date back to the '90's at best!!"

Voordelen: "Seats were very roomy, both in with and legroom. The whole flight experience was good."
Nadelen: "Headphones on a short-haul flight were used and we're clearly dirty with dust. Drinks on the flight are quite particular. There were people who asked for beer and got a can, others who asked for the same got just half of the can."

Nadelen: "We boarded on time but were kept waiting 2 hours on the runway The entertainment system was broken so no screens worked the whole flight! Terrible,"

Voordelen: "The entire fly, connections, food and both crews excelente. Flight on time."

Voordelen: "Airline and crew looked after us and kept us informed. My app said the flight was delayed but the captain didn't seem to know this so we sat for half an hour or more after planned departure. Maybe he hoped to get an earlier slot. We were 30 mins late in the end."
Nadelen: "No food for purchase, just a drink and biscuit."

Nadelen: "There was no food offered. The stewardess was not happy to be at work."

Voordelen: "Streaming entertainment with great choices Not too crowded so got my upgrade"
Nadelen: "Food was disgusting... bland cheese lasagna or small wet noodle salad with piece of chicken. This menu has been going for years! Old B757 No sparkling water but 75 variations of Coca Cola"

Voordelen: "The flight was comfortable and kept to schedule."
Nadelen: "AA staff at JFK airport were rude and unhelpful. Staff onboard the flight were excellent."

Voordelen: "Fantastic customer service - from lounge to arrival gate. Unlike BA this airline does recognize its frequent flyers and upgrades us often to business. I fly a lot - Executive Platinum - and this makes a huge difference."
Nadelen: "My connecting flight LHR to AMS was on BA and they really droped the ball compared to AA."

Nadelen: "When you book BA and end up with Iberia, that’s definitely not what you want..."

Nadelen: "Ok"

Nadelen: "Between first flight from Venice to get the airplane to San Juan just 50 minutes. We were running to get a board"

Voordelen: "The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did."
Nadelen: "The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent."

Voordelen: "A quick, quiet and relaxing flight - no stress at all. The flight was uneventful. My carry on bag had to be stored in the bottom of the aircraft as the overhead lockers in the aircraft are small. As such - just before you board the aircraft, you place your carryon bag at the bottom of the steps and then when you get off at your destination, you collect your carry on bag at the bottom of the steps - no time wasted and worked easily."
Nadelen: "The English announcements were a little hard to hear/understand as the flight attendant read it so fast - but then again - it was a short flight - so every second counts :-)"

Voordelen: "The crew were friendly and helpful and the flight arrived early, even though we left a little bit late - as such - I was very happy with the flight. The onboard entertainment system was wifi based and there was a USB charging port in the seat too - modern aircraft."
Nadelen: "I had no complaints - the flight was just what it should have been ie no issues"

Voordelen: "From checkin, to boarding, to the fly, to luggage collection - the staff were all friendly and helpful and the whole experience was without issue. The flight was comfortable, leaving a touch late and arriving 10 minutes early. I have no complaints at all and would be happy to fly Iberia Express again."
Nadelen: "If I had to find one thing that wasn't so good - it was the time it took for everyone to put their carry-on luggage in the overhead lockers although this is not the airline's issue but became their issue because it meant the boarding process took a while. As mentioned - only a minor issue."

Voordelen: "Crew was good from Rime to Madrid, however my connection from Madrid to JFK, service was not good, i felt ignore when asking for water"
Nadelen: "Took to long to service, and customer service was lacking"

Voordelen: "The plane was nice."
Nadelen: "The crew was kind of slack. They didn't have aqua con gas. The toilets were not kept clean."

Nadelen: "You made me late for my connecting flight by unloading my carry one bags slowly. It cost be $500 extra dollars and I’m stuck in Madrid until Friday which is making making me miss work. Unacceptable."

Voordelen: "Everything"
Nadelen: "Nothing"

Nadelen: "Fly on time"

Nadelen: "The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad ."

Voordelen: "Service."
Nadelen: "Space in between seats - very tight"

Nadelen: "Crew politeness"

Nadelen: "Politeness of the crew"

Nadelen: "Mucho frío y baños muy sucios."

Voordelen: "Crew was very professional and the seats gave legroom. Only drawback was the tray. If a passenger hasza bit of a belly there is no space to move and food is difficult to eat."
Nadelen: "Tha space for eating is limited. Otherwise overall one of the better airlines for servece and space and entertainment"

Nadelen: "Todo estuvo excelente!!!"

Nadelen: "Ibéria offers a terrible service to its customers"

Nadelen: "Ibéria offers a terrible service to its customers"

Voordelen: "The aircraft comfort"
Nadelen: "Do the checking before not 15 min before the departure"

Voordelen: "The flight was good even puntual! However I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online."
Nadelen: "Awful online experience! I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online. it never works!"

Nadelen: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"

Voordelen: "Spacious plane."

Voordelen: "To check in took so long . I could have used the automated check in but my code was not recognised. Travelling as a couple we were given separate seats .The staff did not even see fit to even tell us.Poor meals. the cabin crew looked harassed."
Nadelen: "Send emails reminders to offer web check in."

Nadelen: "The aircraft was not full. Passengers were staggered, but not staggered enough. People were assigned aisle seats (normally a good thing), but the person in front of me kept her seat fully reclined, squashing me in and making the 10 hr flight most uncomfortable. No soap in one of the lavs"

Nadelen: "Delayed by an hour due to inbound delay, causing a knock-on delay with plane maintenance. While fairly comfortably seated and offered water, this still was somewhat unpleasant especially after a long-haul from Havana"

Voordelen: "On time"
Nadelen: "SEAT was not confortable"

Voordelen: "Al the devices provided"

Voordelen: "On time and pleasant service ."
Nadelen: "The problem was outbound from Porto to Rome. Iberia lost 2 out of 3 bags and one took 24 hours to reach our Rome hotel and one took 48 hours to reach our Rome hotel."

Voordelen: "Not a lot."
Nadelen: "Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault."

Voordelen: "Speed of boarding and disembarking. Comfortable seats."
Nadelen: "Slight delay"

Voordelen: "We arrived on time!"
Nadelen: "Checking in and dropping off luggage was a nightmare... There was no one at the check in desks indicated on the screens or the check in terminals. Eventually I found a desk at a different location that would take my bag. Boarding was chaotic, no lines, just a crowd blocking access. Even passengers with small children couldn't get through. Space between seats was minimal. Crew was ordering passengers to take headphones off during security demo. I understand it is important to be attentive, but ultimately you shouldn't be forced to."

Voordelen: "Volar con Iberia es sencillo y particularmente buena atención."

Voordelen: "On time, clean airplane, smooth, good flight overall"
Nadelen: "No entertainment or food on board. Not even drinking water"

Voordelen: "The food was nice."
Nadelen: "There was no water in business class toilets. The staff are not polite."

Nadelen: "I can’t rate it is it left without us"

Voordelen: "Nothing"
Nadelen: "The flight circling for 1 hour leaving our connecting flight cancelled and forcing us to stay in Madrid for 24 Hours and the Iberia staff being rude and unhelpful left us in the airport for 6 Hours before offering us a hotel and coming back the next day to do 2 flights instead of a direct flight"

Voordelen: "Iberias actual flights are always excellent from the crew, entertainment, food, and all the way up to the pilots smooth landings."

Nadelen: "The plane was too cold. It doesn't matter they give you a blanket it's uncomfortable and a waste of energy"

Voordelen: "The seats were good and for once I felt like I had enough leg room. The entertainment consul had a good selection of movies and tv programs."
Nadelen: "The attendants were not very attentive and I eventually had to ask for a customs form since I never received one. I feel like long international flights should offer food without having to pay for it, whether or not it is a "discount" airline."

Nadelen: "One of the cabin crew had a attitude problem, very much a bull in china shop. Very disappointed. She threw a pillow someone had dropped at the seat between my partner and I. Kept on bargain past me and kept on knocking my arm while I was seated"

Voordelen: "The premium economy does help for Long lights. Mine was BCN to OAK and being a y’all person the extra legroom was much appreciated. With the low cost of level I would fly again for sure"
Nadelen: "They ran out of the chicken meal"

Voordelen: "Was very lucky and had whole row of three seats to myself. Also time zone change so flight was only really 1 1/2 hours instead of 2 1/2 hours."

Voordelen: "Good, quick flight!"
Nadelen: "Being told that we could not bring cabin luggage on board with us when there were empty seats and luggage space around us."

Voordelen: "The attention, food and entertainment available on board"

Voordelen: "The screens on a dozen seats just failed a few hours in - engineering issue. And breakfast was a cold pretzel. Food gets let’s generous on BA all the time. The crew were lovely."
Nadelen: "A 2330 Flight ran significantly late with a passenger delay and then de-icing. The repeated assurances of “a 10 minute or so delay” were obviously not correct. Takeoff close to 0100 was followed by drinks AND then food - my vote would be neither. Please oh please just let us sleep."

Voordelen: "The cabin crew, the overall flight conditions."
Nadelen: "No entretainement and flight information available."

Voordelen: "fast boarding"
Nadelen: "food is expensive"

Voordelen: "Good"
Nadelen: "Good"

Voordelen: "The crew."
Nadelen: "Fake marketing! They said it will be some snacks for economyXtra, and then 2 hours before the flight sending an email saying that the snakes will be charged! Disappointed!"

Nadelen: "I paid Xtraeconomy to have some snacks during the fly, and they end up coming with a trolley to pay! Disappointed!"

Nadelen: "The flight was delayed. Food is miserable."

Voordelen: ":("
Nadelen: ":("

Nadelen: "Too cold on plane"

Voordelen: "Good entertainment, great price"
Nadelen: "Had about 30 people on our flight that was taking another TAP connecting flight - missed the gate by less than two minutes - did not hold the plane when they could have"

Voordelen: "Fairly new plane with clean/comfortable seats"
Nadelen: "Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat"

Voordelen: "NOTHING.....................TAP AIR PORTUGAL CANCELLED THE FLIGHT WITHOUT PREVIOUS NOTIFCATION. I HAD CHECKED IN ONLINE, HAD THE APP ON MY PHONE WITH MY MOBILE NUMBER AND EMAIL...................NO ONE ADVISED. i SHOW UP AT AIRPORT AND NO ONE TAKES RESPONSIBILITY..............DREADFUJL AIRLINES"
Nadelen: "EVERYTHING...................THEY HAVE NO CUSTOMER SERVICE. THIS WAS FOR A BUSINESS CLASS TRAVEL.................JUST IMAGINE WHAT A NIGHTMAORE THIS WAS FOR ECONOMY TRAVELING PASSANGERS"

Voordelen: "Only the on board crew lived up to Tap's normal standard"
Nadelen: "Boarding chaotic in Copenhagen. Food very poor this time"

Voordelen: "All was well from checking in to baggage claim."
Nadelen: "A delay of about 20 mins"

Voordelen: "Nothing"
Nadelen: "Baggage crew broke both our suitcases. Awful crew who was really rude to me when I was desperate for the toilet as seat belt sign was constantly on. Hot flight with hardly any air con"

Nadelen: "Aircraft left an hour late after rushing us through the terminal. The cabin was freezing, the food was bad. 13 hours was a very long time."

Nadelen: "It cold be better if there is no flight delay which put in cause all our plans!..."

Nadelen: "Flight was so delayed we missed our connection."

Voordelen: "Crew were amazing. Timely departure. Inflight meal was good."
Nadelen: "Not much."

Nadelen: "No complaints. Good flight. And we were surprised to get a snack pack on such a short trip."

Nadelen: "Hand luggage weighing queue delayed flight, Gatwick flights delays, missing luggage at Lisbon,"

Voordelen: "The crew"
Nadelen: "Be on time and that they dont loose my bags! Wait for and extra 2 hours in the arrival airport because of the lost"

Voordelen: "The plane was fairly new, clean, and comfortable seats."
Nadelen: "A better selection of the main meals in business class."

Voordelen: "My eyes were closed and the crew passed by while serving food but did not wake me up. As a traveller I been woken up while food was served or food was kept on the seat tray."
Nadelen: "Overall the flight was good but I dont know why the crew was like that, and the flight seats ain't comfortable and were to close to each other. I legs wasnt comfortable"

Nadelen: "We were just surprised by the charges for our checked bags. Thought we had it all covered, but no!"

Voordelen: "seat comfortable, crew , quietly professional"
Nadelen: "larger leg room"

Voordelen: "Very on time, smooth take off and landing and friendly staff."
Nadelen: "Perhaps spirits offered other than just wine. And a vegetarian food option."

Nadelen: "Timing of food"

Voordelen: "The plane was comfortable the free drinks and food and crew were friendly."
Nadelen: "Can't think of anything!"

Voordelen: "A short but very pleasant flight and food was served, excellent in every category."
Nadelen: "Nothing, it was the best short flight I've ever had. The staff were very attentive and did a great job of keeping everyone happy."

Nadelen: "Delayed by 30 hours with very little assistance, no money or spare clothes. Shocking treatment by TAP staff. Will NEVER fly with them again."

Voordelen: "the crew was very helpful and friendly"
Nadelen: "The Lisbon airport could have more places with working electrical plugs or USB ports in order to charge devices while waiting for your flight."

Voordelen: "Crew service was excellent, food even hetter"

Nadelen: "Plane was full thus carry on roller bags had to be checked- big security concern re theft"

Voordelen: "There was a major problem with my booking and I went through almost 2 hours or stress thinking I would not be let on the flight. This has never happened with Kayak. But it was really bad. TAP insisted they could not book me on as Azores Airlines from Pinta Delgado to Toronto was not booked for me. I had to call bothe airlines. With no help from the desk. I finally got both to confirm and at the last minute was allowed on the flight. I chose this route to have a nice couple of days in Portugal and I will have. But the flight start was really upsetting."
Nadelen: "I like Kayak. But am very concerned about booking through in the future with this treatment."

Voordelen: "Everything went according to the timetable, boarding was on-time and we even arrived a bit earlier than scheduled, so I can't really fault the service of the pilots, the cabin crew or the ground operations team. Food wasn't exactly stellar, but clearly a lot better than on most European flights operated by larger companies (Lufthansa, KLM, Air France etc.). The aircraft itself was clean and looked fairly new and well maintained"
Nadelen: "The seating was absolutely HORRENDOUS. Even though I'm nearly 6'3" (close to 1.90m), I generally never complain about seating space or legroom, even on low cost flights. This particular TAP aircraft, however, despite looking quite new, had some of the most cramped seating ever. Additionally, the trays were minuscule (you could barely place the entire food tray the service during the flight, let alone have another drink at the same time on the tray). Also, on the inbound flight (this was the return one), the seats were fitted with a very simple and clever tablet-holding mechanism, so you could easily watch something on your table while eating your food (from a similarly small tray table). The seat back pockets do not have any material/fabric on the sides, so stored items could easily slip out sideways from the pocket. Shame to have such a good in flight service and to be a punctual airline if you're going to carry your passengers cramped like cattle in seats 'rivalling' the ones on Ryanair flights on 4-hour long journeys."

Voordelen: "Everything was going well. Confotable seats lovely air hostesses. Food wasn’t so great but I was surprised we even got something!"
Nadelen: "Unfortunately I had problems at airport security which wasn’t very pleasant!"

Voordelen: "Flight left approx. 20mins early, good service and efficient handling by crew."

Voordelen: "Not much"
Nadelen: "When TAP couldn’t get me to Lisbon in time to make my connection they added a flight to Madrid where I waited until 16:00 to fly to Seville. I talked to several TAP representatives and none were helpful or apologetic and they offered me nothing for the problems they caused. I missed my only day in Seville due to this. This trip turned out to be a disaster."

Voordelen: "The flight crews were polite. The short flight journey included a simple light lunch with drink."
Nadelen: "The flight departure time was delayed for one hour."

Voordelen: "Nothing, missed the connection"
Nadelen: "No flight to Faro during late arrival from"

Voordelen: "Frendly"
Nadelen: "Nothing"

Voordelen: "everything was fine. nothing specifically wrong or bad."
Nadelen: "had the same food the third time this week. they could do more"

Nadelen: "There was very bad turbulance and none of the crew said anything about it."

Nadelen: "Boarding took longer than expected. Flight was delayed then was delayed a second time once everyone was boarded. Smaller plane than the usual TAP planes, but okay flight."

Voordelen: "Everything from the custumer service, flight departure on time"
Nadelen: "Long waiting time for my connection flight but i booked it that way"

Voordelen: "The staff was great, very friendly and helpful. Super accommodating. They had wonderful customer service."
Nadelen: "The videos weren’t working, so we had no flight entertainment. I didn’t realize I had to pay $105 USD for my ONE 25 kg bag since it wasn’t on their website nor was I told at check-in. They called my name at the gate and told me I had to pay for it. The food wasn’t that great— my potato, or maybe yucca?, was rock hard, and the chicken needed a lot of salt. The seats didn’t decline that well, and the temperature was either freezing or really hot."

Nadelen: "Flight was late which seems to be a standard with TAP."

Voordelen: "Refuel was quick and we were back on air in less than 30 min... Wich was great.."

Nadelen: "Stuardes don't have a sense of what costumer service is.. 6 hour flights and their plain aren't equipt with monitors to watch and entertain yourself Thank God I understood portugués but their translation to English was poor Food was not amazing I've been traveling since I was 6yrs old and I never felt so strongly about an airline... Not even easy jet"

Voordelen: "Quick... I was happy to be out of there"

Voordelen: "Space was actually good."
Nadelen: "Boarding was chaos. We had a little child, but no priority for families with children. Flight was delayed over two hours, no explanation, no apologies. Boarding crew was impolite and unhelpful. Then they had to weight all carry-ons! Crazy."

Voordelen: "The crew was great. Happy crew is a fun crew to be around."