Vind goedkope vluchten naar Santiago de Chile (SCL)

Voordelen: The crew was really extremely courteous - and because it's off season, there was a lot of spare space.

Nadelen: The only less than perfect score was food, but the circumstances mitigate that less than stellar note. The warm meal and snack were better than your average over-sweet snack you get sometimes coming from Europe... We had a delay that may have impacted the food (if you keep warm food too long...)

Voordelen: I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset.

Nadelen: The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!

Voordelen: Cheap fares and direct flight

Nadelen: Entertainment very poor. Would recommend a kruger selection of movies and preferably to be available to watch once we are on the plane waiting for take off. Economy class space limited .

Voordelen: Comfortable seats

Nadelen: Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Not comfortable flight.

Nadelen: The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well

Voordelen: Food on board was really good in general and some of the crew members where so polite and helpful but the rest of them nop.

Nadelen: The way the crew was serving the meals and offering everything was disappointing, in few word no good. Coffee, coffees anyone? Coffee, coffee! Please! That’s not a way for serving

Voordelen: Not a lot.

Nadelen: Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault.

Nadelen: The flight to Madrid from Porto left so late I missed my connecting flight to Bilbao and I so I took a bus to my destination.

Nadelen: Perfect flight and staff

Voordelen: n/a

Nadelen: n/a

Voordelen: Price was reasonable as well as ease of booking

Nadelen: Fix their flipping seating algorithm so you that family members are seated together. I will only use Latam again as the very last resort.

Voordelen: The plane was better than the one we came into Colombia on.

Nadelen: Offering water would be really great. Can it be that expensive to offer a cup of cold water?

Nadelen: If there could have been some sort of service at DTW to take customers to the gate of their connecting flight, for cases of really short time window of course, it’d be extremely helpful.

Voordelen: Nice new seats

Nadelen: Was too warm inside the plane. Boarding address was mobbed and not very well managed

Nadelen: Snacks

Nadelen: I was assigned a seat on the last row of the plane--these not only don't recline, but it feels as though they push you forward. Also, the engine sound was so deafening with such intense vibration that I was unable to hear the flight attendant speaking to me from 2 feet away, much less anything overh

Voordelen: Good service

Nadelen: Video system locked up at my seat

Nadelen: If there could have been some sort of services to take travelers to their connecting flight, for cases of really short time window of course, it’d be extremely helpful.

Voordelen: Flight attendant in first class was amazing.

Nadelen: Everything was excellent.

Voordelen: Yes

Nadelen: Took off late. Other than that very comfortable and great experience

Nadelen: I had window seats on all flights and was boarded after those in middle/aisle seats 3 out of 4 times. Less legroom in the cheap seats. High whining pitch on speaker during announcements on last leg.

Voordelen: The ctew was awesome, super sweet and very acomodating

Nadelen: Its a flight to WV (my birth place).... it is what it is... smll planes, tight quarters and people who don’t get any of that and are not happy anout any of it

Voordelen: Great flight

Nadelen: The food was mediocre. Flying La Compagnie in the past was a much better food experience.

Nadelen: Thanks

Voordelen: Food was ok.

Nadelen: Very little room in economy class. For a 6'1" person, it's impossible to get comfortable.

Nadelen: make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food.

Voordelen: Crew were great, food, entertainment, seat and everything else was great as well.

Nadelen: Need more leg room!!! Larger meals needed.

Voordelen: The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)

Nadelen: A lot of delays, on both flights. We spent twice as much time waiting than flying.

Voordelen: My seat at the window was great and the staff really friendly and courteous!

Voordelen: The crew were very friendly. Engaged in genuine conversation. The aircraft was newish and clean.

Nadelen: Avoiding Atatürk Airport full stop.

Nadelen: The flight was delayed due to plane safety issues, but the crew fixed it and got us to London almost in time. I didn’t love that there were no vegan food options, and even if there had been, they ran out of fresh food by time we were served. Not great.

Nadelen: Baggage delayed on arrival

Voordelen: Not a lot. Just that the departure was on time.

Nadelen: This Business-class seat is a proper rip-off. The only difference from Economy is the in-between seat is not used. No extra leg room whatsoever. Economy from Honolulu to Los Angeles I had more leg room then this one. Unacceptable response from the crew: "that's how it's been the last years".

Voordelen: Crew was very professional. Seat uncomfortable. No entertainment. did get water or coffee.

Nadelen: Comfort

Voordelen: Crew was courteous.

Voordelen: The crew was so lovely and accommodating, flight was smooth, and I was impressed with the meal service. I travel a lot and this was one of my best experiences. I will definitely favor Delta in the future.

Voordelen: The flight timings and the arrival time

Voordelen: Intranet wifi meant I could watch entertainment on my iPad

Nadelen: Seats are very uncomfortable

Nadelen: make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food.

Voordelen: Nice staff. Flight on time.

Nadelen: Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??

Voordelen: Intranet meant I could watch movies on my iPad

Nadelen: Seats are very uncomfortable

Voordelen: We landed safely in Toronto

Nadelen: In this 10 hr flight cabin crew came down the aisle only twice to offer refreshments. There should have been offers of at the least water or juice more than twice on this length of fight. I was disappointed that there were no hot drink e.g. coffee or tea offered at any time, not even with the meal, but this was certainly the least of our disappointments. Only once on this flight did I see a cabin crew member smile. Don't know why, but they were a most unhappy crew that day and this was conveyed to the passengers. I find this hard to believe, and perhaps both my husband and I fell asleep for the few minutes this would have taken, but neither one of us saw a crew member check for seatbelts and seat position before landing in TO. Boarding gate wasn't announced until an hour before boarding, which on an international flight from a large airport was a little stressful, but I am assuming there was a good reason for this.

Nadelen: The plane was delayed 1 hour waiting for a crew member to show up. This caused me to miss my flight to the US at DeGaulle

Voordelen: I like that even though the flight was delayed they managed to board all passengers and get things going quickly for departure.

Nadelen: Upon arriving to Rome, the time taken to land, actually getting off the plane and into the airport takes a very long time. Not much time to get to your connecting flight. Make sure you have at least 1.5 or 2 hr minimum layover time when booking connecting flights from Rome.

Voordelen: The flight itself was pleasant.

Nadelen: The trip was apparently booked as a flight to Madrid with a one-night stopover in Milan and yet the ticketing staff told me that I would not be able to check my bag to Milan since it would go directly to Madrid. I found this to be very odd since I booked a multi-city flight through Kayak. I was also unable to use TSA pre-check with Alitalia, which was inconvenient.

Voordelen: Overall KLM experience is good

Nadelen: Food quality was mediocre for a business class flight.

Nadelen: The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage.

Voordelen: Crew was nice and efficient

Nadelen: Economy seats don’t recline enough.

Voordelen: On time and friendly crew

Nadelen: Boarding needs improvement