Vind goedkope vluchten naar Santiago de Chile (SCL)

Voordelen: Ground crew very responsive to needs

Nadelen: non existing beverage service on a two and one half hour flight :(

Voordelen: Direct flight. That’s it.

Nadelen: Boarding - via a bus at LHR T3. Comfort - Cramped “ Club Europe” seat with minimal legroom - same as in economy. Food - disgraceful “tapas” dish of literally one scrap of ham, an equally small piece of cheese and half a scotch egg. Crew - disinterested to the point of surliness. Entertainment - none, this being BA short haul (others can manage it but not BA)

Voordelen: Service is amazing. Food is even tasty did airline food. Staff is super polite and courteous.

Nadelen: Economy seats are less than desirable. I’m alarmist positive I booked premium economy in kayak. Never checked my booking and notice economy later. Could have gotten the same price for premium economy elsewhere. Super pissed

Nadelen: Knees pressed up against the chair in front. Being tall means an uncomfortable ride. I was not paying £29 for an emergency seat.

Voordelen: I don't think I say anything I liked.

Nadelen: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Voordelen: good onboard service

Nadelen: the business class wasnt really so good to my expectation.

Nadelen: It was delayed by 4 hours

Voordelen: Nothing

Nadelen: There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more.

Voordelen: I like how the crew treats you even when you are checking in your luggage. They try to be as efficient as possible.

Nadelen: During our flight there was not air conditioner. It felt hot inside and short breathing at times.

Voordelen: The good customer service provided

Nadelen: The plane took off 30 minutes later than expected

Nadelen: NA

Voordelen: Decent on flight entertainment

Nadelen: 1 hour delay in the flight

Nadelen: Overbooked and put on another flight 5 hours later

Voordelen: excellent in alla aspects

Voordelen: Service is better . Has improve a lot

Voordelen: On board entertainment

Voordelen: Extremely hot the plane

Voordelen: The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use.

Voordelen: The staff were very helpful and professional.

Nadelen: The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved.

Nadelen: Food

Voordelen: It was ok

Nadelen: They lost my suitcase. Now I have to wait a day or two and they won’t sent it to me.

Voordelen: Great entertainment options!

Nadelen: The seats are still too small. I also wish there were hot options for food.

Voordelen: The flight crew was very competent and welcoming.

Nadelen: The gate agent at JFK was annoying. She forced us to check carry on bags for no apparent reason. Much larger carry on’s were allowed both before and after us. Her fellow agent seemed like she wanted to apologize for her capricious behavior, but was understandably hesitant to do so. The airplane seating was cramped and uncomfortable. The rntertainment choices were very limited unless you enjoy superhero movies or a very limited range of audio/musical selections. So it goes in coach class.

Voordelen: Staff from Check in to aircraft very pleasant. Snack choice in Coach impressive.

Nadelen: I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.

Voordelen: Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip.

Nadelen: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

Nadelen: lost baggage

Voordelen: The flight crew

Nadelen: Never board check in luggage at lcy, they don't know what to do with it

Voordelen: Ground crew very responsive to needs

Nadelen: non existing beverage service on a two and one half hour flight :(

Voordelen: Very friendly

Nadelen: The crew did not speak in Catalan. Leaving from Barcelona, I assume Catalan should be spoken in the plane.

Nadelen: Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF.

Nadelen: Food

Voordelen: Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given).

Voordelen: The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable.

Nadelen: The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved.

Voordelen: The entire crew was hospitable & accommodating; I was very pleased with all of the flight crew!

Nadelen: My disappointment regarding my flight experience had nothing to do with the flight crew I met/seen/corresponded with; I was unhappy & displeased to pick up my new luggage with the top zippered broke off & missing.

Voordelen: Great entertainment options!

Nadelen: The seats are still too small. I also wish there were hot options for food.

Voordelen: The flight crew was very competent and welcoming.

Nadelen: The gate agent at JFK was annoying. She forced us to check carry on bags for no apparent reason. Much larger carry on’s were allowed both before and after us. Her fellow agent seemed like she wanted to apologize for her capricious behavior, but was understandably hesitant to do so. The airplane seating was cramped and uncomfortable. The rntertainment choices were very limited unless you enjoy superhero movies or a very limited range of audio/musical selections. So it goes in coach class.

Voordelen: Arrived on time and smooth flight though it was completely full

Voordelen: I don't think I say anything I liked.

Nadelen: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Nadelen: Alitalia is the worst airline company

Voordelen: I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset.

Nadelen: The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!

Voordelen: I don't think I say anything I liked.

Nadelen: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Nadelen: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

Voordelen: Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection.

Voordelen: They considered my reguest of vegiterian food.

Nadelen: I have no complaints.

Voordelen: Friendly and efficient crew. I travel KLM often and always enjoy the flights.

Nadelen: There were several flight delays and gates were changes a few times.