Vind goedkope vluchten vanuit Amsterdam naar Zuid-Amerika

Voordelen: "The crew was informative"
Nadelen: "Inflight sandwiches"

Voordelen: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Nadelen: "Travelled business class and was ace experience"

Voordelen: "Entertainment was amazing"
Nadelen: "Seats a bit hard"

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Nadelen: "The earphones could have worked!"

Voordelen: "absoluut geen klachten"

Nadelen: "Uitermate tevreden!"

Voordelen: "Crew were great, food, entertainment, seat and everything else was great as well."

Nadelen: "Vertraging"

Voordelen: "All good"

Voordelen: "Good"
Nadelen: "Nothing"

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Voordelen: "Everything is alright"

Nadelen: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Voordelen: "Friendly hostesses"
Nadelen: "Flight was delayed 3 hours"

Voordelen: "Efficient boarding system, clearly signposted. Professional staff"

Voordelen: "Very friendly onboard personnel - I really had kind of homy feeling."

Voordelen: "Overall booking and airport was ok. Food was also actually quite good."
Nadelen: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Nadelen: "Nothing special"

Voordelen: "Shirt flight but well catered, boarding was efficient and quick."
Nadelen: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Voordelen: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Voordelen: "Good flight, very attentive crew."

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "Food and staff behaviour"
Nadelen: "Entertainment"

Voordelen: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Nadelen: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Voordelen: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Nadelen: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Voordelen: "Entertainment"
Nadelen: "Food and one bathroom out of service makes an awful flight"

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Nadelen: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Voordelen: "Delayed flight but staff apologized as for safety reasons."
Nadelen: "Very late arrival"

Voordelen: "Short flight with good communication."
Nadelen: "Nil to complain."

Voordelen: "Absolutely nothing!"
Nadelen: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Nadelen: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Nadelen: "Flight was delayed"

Voordelen: "Prima vlucht! Geen aanmerkingen."

Voordelen: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Nadelen: "Not much to comment on here."

Voordelen: "In Toronto werd ik aangesproken door een dame van KLM met de vraag hoe ik reisde, alleen of in groepsverband etc. Zij gaf aan dat ik gebruik kon maken van de lounge en dat er hulp aanwezig was om bagage in te checken bij de self check-in. Uitermate vriendelijke en behulpzame dame. Tijdens de vlucht was er zeer vriendelijk en behulpzaam cabinepersoneel beschikbaar."

Nadelen: "Lang wachten bij de incheck"

Voordelen: "We vertrokken vanuit Tapei 10 minuten voor plan. We kwamen bijna 3 keartier voor schema aan."
Nadelen: "Omdat Economy Comfort vol zat (een maand van te voren), een exit roe geboekt. Wel veel beenruimte, maar in de breedte echt te krap voor een vlucht van 12 uur."

Voordelen: "De reis verliep voorspoedig. Diner en ontbijt waren redelijk."
Nadelen: "Film aanbod was aan de magere kant."

Voordelen: "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
Nadelen: "The seat could have been much better as far as reclining and space. Overall I loved the flight."

Nadelen: "I not get to go my flight, I couldn't get reimbursement"

Nadelen: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."

Voordelen: "Good selection of movies."
Nadelen: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."

Nadelen: "Geen wifi voor 9 uur"

Voordelen: "Nothing"
Nadelen: "Everything"

Nadelen: "Entertainment worked sporadically"

Voordelen: "Friendly crew"

Voordelen: "Crew great."

Nadelen: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."

Voordelen: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Voordelen: "Food and wine. Entertainment."
Nadelen: "Sat closer to water closet. Maybe more air freshener in there."

Voordelen: "Tight seat, was moved out of exit row because of my age"
Nadelen: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"

Voordelen: "The crew was pleasant and boarding efficient I lucked out with first class"

Voordelen: "Flight was in time"

Voordelen: "crew was wonderful, great food, quick boarding"
Nadelen: "cant think of anything"

Nadelen: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."

Voordelen: "The crew was friendly!"
Nadelen: "Once again no vegetarian options."

Voordelen: "Good food and crew"
Nadelen: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."

Voordelen: "Great seat. Comfortable. Quick boarding."
Nadelen: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"

Voordelen: "Everything! It was a wonderful experience."
Nadelen: "Nothing"

Nadelen: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Voordelen: "The staff were very helpful and professional."
Nadelen: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Voordelen: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Nadelen: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."

Voordelen: "Just a routine flight but done with perfect execution."
Nadelen: "Nothing."

Nadelen: "My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable."

Voordelen: "The only thing that I like about the flight was that it was easy to boarding"
Nadelen: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."

Voordelen: "It was on time"
Nadelen: "Hard seats Boarding was 35 min delayed"

Voordelen: "Boarding this large plane went relatively quickly and orderly."
Nadelen: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."

Nadelen: "Vlucht door vertraging van uit lax gemist op een paar minuten"

Nadelen: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."

Voordelen: "The cabin crew was very good!"
Nadelen: "The economy premium seats are very uncomfortable"

Voordelen: "Arriving safely."
Nadelen: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."

Nadelen: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."

Nadelen: "The flight was late, real late."

Voordelen: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."

Voordelen: "Speed, professionalism"
Nadelen: "Nothing"

Voordelen: "This is what happens when you get roped in by a low price."
Nadelen: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"

Voordelen: "Hospitality of the flight attendants"
Nadelen: "Toilets could hv been cleaned more often"

Voordelen: "Punctueel"
Nadelen: "Geen ontbijt of iets dergelijks, dit ondanks vroege vlucht."

Voordelen: "Normale vluchtte t"
Nadelen: "Te last vetrokken"

Voordelen: "Got pillow, blanket, headphone and eye cover"
Nadelen: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"

Voordelen: "It was on time and the crew was good"
Nadelen: "The food wasnt upto the mark"

Voordelen: "Crew very professional and nice food Boarding process well organized"
Nadelen: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"

Voordelen: "It was on time"
Nadelen: "Food was AWFUL! Better to serve nothing"

Nadelen: "Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)"

Voordelen: "Nothing"
Nadelen: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."

Voordelen: "The fact that the plane made it to SFO"
Nadelen: "Downgrade without notice or consent separating family. Paid full fare for family to travel business class together. AF without our knowledge downgraded one member, separating a mother from her 3 year old daughter. They offered no compensation, no apology, and CDG ground crew was terribly rude. All anyone said was, nothing to be done, now please Leave"

Voordelen: "The service and food were excellent plane was clean."
Nadelen: "No entertainment system"

Nadelen: "I was forced to rebook my 3rd leg after taking trains in the middle."

"the fly too late. delay"

Voordelen: "No Crew."
Nadelen: "The flight was cancelled, never went."

Nadelen: "Seats looked older generation and configuration not great"

Voordelen: "The free middle seat because the flight was not full."
Nadelen: "Bigger glass for wine"

Nadelen: "Call for stewards was not working and the temperature of the flight was miserable. Kept asking to reduce the cold and nothing. I had a window seat and there was no way to avoid the air/ac on my face the entire flight. MISERABLE!"

Nadelen: "Seat comfort"

Voordelen: "Crew cordiality"
Nadelen: "Luggage....it is allowed to charge but they shouldn’t charge. During on boarding they communicate that because the cabin was full of hand luggage the rest of the passengers needed to dispatch their hand luggage for free. This occurs only because they charge to dispatch luggage when buying the tickets. So nobody dispatch luggage and those who dis became frustrated because they payed. This unfortunately occurs on all companies."

Voordelen: "Foot rest in coach"
Nadelen: "Airline reservation staff is rude. LATAM smart phone app not integrated with their systems properly"

Voordelen: "Good seat space, comfortable, on time arrival"
Nadelen: "The food was ok, not great. The plane was Very cold!!!"

Nadelen: "The flight was late"

Nadelen: "I paid U$100,00 to dispatch a piece of luggage and it did not arrived."

Voordelen: "The crew that flew us there was great"
Nadelen: "they overbooked the flights and the way they communicated it to passengers was a complete disaster. I was able to board and travel but I had to sneak out of the actual line and show my visa appointment receipt to a latam staff person. It was very hard to talk to the staff most of them were just screaming "go to the line" and were not really keen to listening to what passengers had to say. I found a latam person that wasn't really dealing with this situation and managed to get him to talk to other latam staff about my visa appointment. It was pretty stressful for me to have to deal with the possibility of missing such an important event without a good reason."

Voordelen: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Nadelen: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"

Voordelen: "Good entertainment on board and the crew was fairly attentive, but not as attentive as on other airlines."
Nadelen: "Food was not great, but at least it was edible. Thought the crew could have also asked about refills more often."

Voordelen: "Seats are fairly comfortable. Almost all planes have seats crammed too close together."
Nadelen: "More choices of TV shows to watch."

Nadelen: "Space!!!!"

Voordelen: "The worst flight in my life"
Nadelen: "Everything"

Nadelen: "With the red eye flight, there were limited food options. Probably what happens normally, but it was a third leg of a journey for us an we were hungry!"

Voordelen: "Nothing much, really."
Nadelen: "Baggage handling. They lost one of my baggages and are giving me a hard time to get a refund."

Voordelen: "Crew, on board entertainment..."
Nadelen: "Boarding was not organized. A lot of food options but only one dish, missed the salad or other options compared to other companies such as Delta, Lufthansa, KLM and etc.. Drinks were ok, lacked alcohol options compared to other companies."

Nadelen: "Only one gate agent was boarding passengers, which made the boarding process very slow. I was assigned a seat on the aisle in front of the exit row. For a midnight flight, I was really bummed to find out that my seat would not recline! My leg room on the A321 was lacking in comparison with GOL."

Nadelen: "TV at each seat"

Nadelen: "Better aircraft and personnel should smile and be more friendly"

Voordelen: "Nothing"
Nadelen: "Try to avoid LATAM. Actually low cost competition is offering a better service. Latam grew too much and the service is bad. They are making too many mistakes such as not delivering basic information such as where to pick up luggage claim. Honest advice: look for alternatives and avoid big headaches"

Voordelen: "no"
Nadelen: "everthing"

Voordelen: "Seats were acceptable. Crew was competent and prompt."
Nadelen: "Boarding was adjacent to C04 with the Aerolineas flight leaving 5 minutes before us. This congested the boarding but was well handled."

Nadelen: "Flight attendants rude and lack of cleaning in the toilets."

Voordelen: "The food and in-fight entertainment"
Nadelen: "Comfortable seats"

Voordelen: "That it took me from A-B"
Nadelen: "My wife’s hand luggage was taken off her and put into the hold, against her wishes. When we arrived in São Paulo, the bag handle had been totally destroyed and the bag dented. During the flight we were only given water, the toilet had no paper or soap. Very poor"

Voordelen: "Boarding and Check in was really good"
Nadelen: "The temperature of the plane was too cold. A bit warmer would have been better."

Voordelen: "Arrived on time"
Nadelen: "Business class seats too narrow on 767. Needs upgrade"

Nadelen: "Old aircraft Business seat narrow"

Voordelen: "Window seat & no one sat next to me"
Nadelen: "Customer service at baggage check in desk. Very very poor and slow"

Nadelen: "Muito triste minha bagagem nao apareceu na hora do desembarque viajei na classe executiva essa e a ultima vez"

Voordelen: "Nothing. Passenger name could not be changed due to a mistake by you and lastminuite.com so I lost the flight and was not refunded the full amount! Bad service."
Nadelen: "If the passenger name was changed as requested and I would not lose the money."

Voordelen: "I missed my flight, latam's computer was down, I stayed at the airport for 16 hours with them telling me I can't refund, I can't reschedule, pretty much they took my money and left me stuck in Houston. I waited for this day for 6 months, I sold my car, just for this trip. never flying latam"
Nadelen: "customer service is the worst I've ever seen in my life.. worse then any other place I've gone, they will not even try to look into your situation, they took my boarding pass and left me stuck in Houston. $1,000 put into their pocket with no service rendered. I hate my life"

Voordelen: "The crew was excellent very very nice . The seats are ok ."
Nadelen: "Food is very"

Voordelen: "easy enough..."

Voordelen: "On board entertainment"

Voordelen: "I had few questions about emigration in São Paulo and they helped, the food was good and all were very kind!"

Voordelen: "Premium Economy DIRTY , Aircraft was not cleaned even in Prem. Economy. Seat sold as Business Class on Kayak but actually exact same seat as economy in the back. Mean was disgusting Seat was dirty, Could not understand ANY of the announcements Will definately try a different carrier when available"

Nadelen: "You have to pay for everything"

Voordelen: "Entertainment system"
Nadelen: "Very tiny space No complementary food No complementary reserve seats in advance No complementary flight advance"

Nadelen: "Unless you have a super category in this airline, don’t even try to apply to an upgrade. Employees have more preference than you"

Voordelen: "Great food at Tanta restaurant in the public area."
Nadelen: "Inadequate signage - especially for passengers arriving on a domestic flight and departing on an international flight. Why are you writing to me in Dutch? How do I change to English?"

Voordelen: "The seat"
Nadelen: "The food. Awful. Awful. Beyond awful."

Voordelen: "Good service by attendants. Good food."
Nadelen: "The long delays one after the other. Delayed take off, re routing mid-air to Rio instead of São Paulo. The trip took +4 hours more than planned. Chaotic."

Voordelen: "Gave good snacks"
Nadelen: "Annnouncements weren't clear in English or Spanish only in Portuguese"

Voordelen: "The food was really good. The service was good as well. The movie selection was very good."
Nadelen: "Economy seats are really uncomfortable for long flights, my knees suffered."

Voordelen: "Nice crew, helpful and friendly"
Nadelen: "Late boarding, no television or personal entertainment options, food was not so good."

"There is less room for legs each year. is smaller and smaller in economy. No reclining seat. They don't even move at all. Very uncomfortable."

"My original flight had been canceled and they got me on a better flight with a shorter layover. I spoke to Roger on the customer service line and he was wonderful."

"Sitting in the middle seat in economy for 7+ hours the OKAY score is very generous."

Nadelen: "I was denied booking because they didn't properly issue my boarding pass. They refused to pay a hotel and kept lying and mistreating me."

Nadelen: "Ok"

Voordelen: "Everything"
Nadelen: "Nothing"

Nadelen: "Flight was delayed. Took a long time to board."

Voordelen: "Service."
Nadelen: "Space in between seats - very tight"

Voordelen: "Food was good"
Nadelen: "British airlines delayed flight to my transfer. Missed my transfer to Madrid and got one to London. Leaving from London my flight on British was delayed by 2 hours AGAIN. Not good."

Nadelen: "This was in no way a legal connection for an international flight - we had only an hour to get from our flight onto the plane going through customs and everything else - we have Global Entry otherwise there is no way in the world we would have made our flight and ou bags did not make it."

Nadelen: "2 hours late"

Nadelen: "Still waiting for luggage 2 hours after arriving."

Nadelen: "The food"

Nadelen: "Todo estuvo excelente!!!"

Voordelen: "Crew vriendelijk"
Nadelen: "Te weinig beenruimte, handbagage moest toch in het ruim, lang wachten op koffers heenreis"

Voordelen: "Punctual, efficient."
Nadelen: "The food could be better."

Nadelen: "WiFi didn’t work. Seats were ridiculously small but it got me to Paris safe and sound, and that’s what matters most."

Voordelen: "On time"
Nadelen: "SEAT was not confortable"

Nadelen: "All processed food. GMO’s. No organic options."

Voordelen: "Tenía reservado uno y de repente desaprecio"

Voordelen: "The lunch in the flight back. The service was good."
Nadelen: "The spaces between seats and the bathrooms. It should be a person checking if it look okay after 2 hours flying."

Nadelen: "We we’re delayed 3 1/2 hours causing us to miss our flight to San Sebastian. That, in turn, caused us to miss our check in for our hotel that we had already paid for so we ended up spending $300 on nothing."

Voordelen: "I had a problem finding ticket number for a return ticket. It took an hour at boarding but Iberia rep. found it and saved the day. She really cared and got the job done. Can't say enough about this Argentine rep. Also this was an international flight and they did Not hassle us about the weight of our carry on. Last year Etihad weighed our purses with a bathroom scale at the door of the aircraft. Outrageous. Slowed boarding for over an hour and cost passengers an average of $150 - $320."
Nadelen: "Food was terrible all around. Didn't pass out water during 11 hour flight and all the "good" movies didn't load."

Voordelen: "Wine and ham in Spain."
Nadelen: "I went jfk to mallorca through Madrid. Upon arrival to Madrid the passport control was 2hrs so we and a lot of other people missed connections. At the Iberia counter we were put on the next flight out to mallorca, that seemed to be no problem (FYI bags will be late and you may too since iBeria ‘must’ keep thee on time global record) , other than our bags came a day later. UPON arriving 20 days later for our return trip they said our return trip was cancelled because of a ‘no show’ on our original inbound trip. They said they had no proof we were on the next flight and asked for our Receipts to prove it. Said we had to buy new tickets, after 2 hrs, crying, yelling and most of Iberia telling us there was nothing they could do (told us to call BA since they were the co share for them) we finally got a high enough supervisor and they put us on the return flights. I’m sure we would have had to buy new tix if the flights were full. Have been overseas many times and this never happened. Will not use a 3rd party online ticket agency again- will go direct to airline, and not Iberia."

Voordelen: "Seats were comfortable, pleasant staff, good ent. good wifi and none of that loud chit chat through the flight like tha American companies."
Nadelen: "The only thing I was a bit disappointed was with the meal. I don’t eat red meat and requested it theough the website, but nithing special was arranged and I ended up eating pasta. Pasta is fine and I love it, but people that don’t eat meat need to have vegetables added to their meals, or at least an egg. And for breakfast the only option was a ham and cheese sandwich, so I didn’t eat."

Voordelen: "The plane didn’t have coach puls class that I paied for and they gave me an upgrade to business class! Great Surprise!"
Nadelen: "None"

Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"

Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"

Nadelen: "The whole experience of missing my connecting flight due to Iberia's delay. When we deplaned they gave us Express Connection envelopes and told us to run to our gate - 21 minutes away, a passport and a security checkpoint along the way... this is after a red eye... facing an 11 hour delay before my next flight and a voucher to McDonald's - really????"

Voordelen: "Every thing special the staff generaste thy was perfect"
Nadelen: "Nothing"

Voordelen: "I like the staff and the generous host of them"
Nadelen: "The price was not matching the benefits of the ticket because it was without check in bag (luggage) and every single thing you have to pay The type of aircraft there are using its too small business class is very poor nothing to compare with other company."

Nadelen: "Krew. Comfort srat . Space."

Voordelen: "crew members were nice."
Nadelen: "They switched someone into my seat and didn't give me a new seat. It was very hot in the airplane making it very uncomfortable. They also forgot to take my tray before landing and I had to hold it in my lap."

Voordelen: "Arriving safely on time."
Nadelen: "Uncomfortable seats, unable to adjust temperature individually, huge temperature swings from hot to cold and back to hot, terrible food, impersonal crew service."

Nadelen: "I requested a vegan meal weeks prior and the only meal without meat had a lot of dairy in it. Not enough water was offered as well. The flight was delayed boarding. The leg room is pitiful on the flight."

Nadelen: "Airliner contracted out to another flight operator. We looked up and down the terminals trying to find the sign for IBERIA to no avail. It was quite hectic and stressful to arrive to the airport and not see your airline booth anywhere. No signage or anything there of to indicate Iberia or the other operator taking over this Iberia's flight. Then they wanted to charge for my carry-on saying it is too large. Went back and forth arguing for about 10 minutes then I found the bag sizing stand and demostrated to them my carry-on bag fits inside the bars as indicated in their sign. They said oh well it looks large from here. Customer Service is non. It is more Customer Harrassment. DO YOU PAY YOUR CUSTER SERVICE REPS Commission for every checked bag or something? Too bad there aren't many more options but I am considering going to social media to with this. NOT HAPPY and not flying with IBERIA anytime soon. SEnd me my refund!"

Nadelen: "Small plane. Poor landing."

Nadelen: "FOOD WAS POOR."

Voordelen: "Cabin crew did reseat a passenger when there were two tallish men in same row."
Nadelen: "The seat on the LGW to MAD leg of my journey was very painful and uncomfortable. Seat pitch was very short. I have never seen such close seats in 45 years of flying including bargain airlines let alone more pricey higher quality airlines like British. Iberia was supposed to be an extension of British. When I arrived at MAD I went to the Iberia desk and tried to make an upgrade to their "business" class which was not up to the level of British's Premium Economy. At the Iberia desk at MAD, or online, or on the phone to upgrade the short leg of my return trip without raising cost of my whole round trip from USD $1250 to over USD $4000! years.This was RETURN part of my journey! Also was not able to choose seats ahead of time at MAD when I landed, online, or on the phone. British also said that I could not upgrade just the first (MAD to LGW) leg of my return journey. I would have to upgrade the LGW to TPA also. It is critical to me that I can physically fit into the space between my seat and the one in front. Emergency evacuation would be very difficult for all pax with the short seat pitch. My having to sit sideways with my legs in the aisle would make it more difficult for other pax to to evacuate in an emergency. Since I need a wheel chair I can no longer request the exit row as I have done for 45 years. British should be aware that bad experiences with partner airlines tarnishes their reputation. As a premier airline British should pressure partner airlines to maintain seat pitch at no less than 32 inches which is still tight for many people. Since not all partners have equivalent classes of fares, British should allow mixed classes. For example on a TPA to MAD round trip journey, it should be possible for the transatlantic legs to be at Premium Economy prices, and the short legs LHR or LGW to MAD at business class prices. Feel free to contact me."

Nadelen: "My flight was cancelled and I had to wait in the Madrid airport for seven hours before getting a new flight and retrieving my luggage (five for the new booking, 2 for luggage). It's understandable that flights get cancelled due to weather, but the handling of re-accomodations should be much faster. Iberia did not have enough people to handle it and made no effort to bring in more help. Instead, workers were continually leaving. By the end, there were only two people helping the line of dozens of stranded travelers. I was very disappointed."

Voordelen: "Read my experience in the disliked comment.. and you will understand why there's nothing to like about this trip"
Nadelen: "I know this is a budget airline, but the customer service was beyond terrible. Originally when I booked this flight, expected departing time was at 14:30 and I booked an earlier flight in accordance with Iberia. We had a connecting flight from Lisbon to Barcelona with Vueling (coshare of Iberia) which was expected to arrive at 12:00. However, it was an hour late. In addition, Vueling insisted we volunteer to check in our carry on bags due to lack of overhead compartment space. Yet when we got on the flight, there was evidently enough space. Thus, while waiting for our baggage, our flight to Oakland was already on last call. We explained our situation to Iberia and their customer service would not help us. They refused to cover the cost of our flight and stated we needed to purchase another flight out of pocket, which was quoted to be $1100+/person! Save your time and money and book with another airline."

Voordelen: "Flight on time"
Nadelen: "Check in was terrible, did no allow online and on the desk a lot of misinformation which sent me to different desks for check in. Personnel Needs training!!l"

Nadelen: "4 hours too late"

Nadelen: "Average"

Voordelen: "They solve the flight connection issue and move us to a direct flight."

Nadelen: "LAMENTABLEMENTE ESTE VUELOFUE MUY POBRE Y NO ACEPTABLE PARA EL NIVEL ESPERADO , N O IMAGINE PASARIA POR ESTA EXPERIENCIA. PARAPODER RECOMENDAR LA AEROLINEA A OTROS , HUBIESEN TENIDO QUE OFRECER UN MEJOR SERVICIO. ME DESPIDO CON EL DESEO QUE CAMBIE ESTA TORPE SITUACION. ALICIA"

Voordelen: "On-time with excellent service. Clean."
Nadelen: "No issues."

Voordelen: "On time and no hassles"

Voordelen: "Thought the crew did a good job."
Nadelen: "3 people in my group; not seated together; given different boarding groups; I was TSA pre-check, they weren't. Food was horrible. Plane was cramped and DIRTY. In flight entertainment useless since small screen was too far away for me to see. Despite Iberia flight number, this was an American Airlines plane and crew."

Voordelen: "NOTHING !"
Nadelen: "Boarding was a mess. Business was overbooked and Iberia's team at check-in totally clueless and hopeless. During the flight, crew was impolite and unhelpful. Finally, my seat was broken -- and had to be manually inclined."

Voordelen: "Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned."
Nadelen: "A different airline"

Voordelen: "It was on time and everything went well"
Nadelen: "They could have offered more water"

Voordelen: "We upgraded to first class, so everything was perfect!!"
Nadelen: "Nothing"

Voordelen: "Crew was great and seats had footrests."
Nadelen: "Very old plane with outdated entertainment system and no power outlets. Had to take bus to plane, we repeatedly lined up for boarding only to have our flight delayed again and again."

Voordelen: "The staff"
Nadelen: "Providing more drinks and beverages"

Voordelen: "NOTHING.....................DUE TO FLIGHT CONNECTION CANCELLATION TAP AIR PORTUGAL FORCED US TO STAY STUCK IN AMSTERDAM FOR 15 HOURS"
Nadelen: "EVERYTHING..........................ALL TAP AIR PORTUGAL WAS A DISASTER"

Voordelen: "NOTHING.....................TAP AIR PORTUGAL CANCELLED THE FLIGHT WITHOUT PREVIOUS NOTIFCATION. I HAD CHECKED IN ONLINE, HAD THE APP ON MY PHONE WITH MY MOBILE NUMBER AND EMAIL...................NO ONE ADVISED. i SHOW UP AT AIRPORT AND NO ONE TAKES RESPONSIBILITY..............DREADFUJL AIRLINES"
Nadelen: "EVERYTHING...................THEY HAVE NO CUSTOMER SERVICE. THIS WAS FOR A BUSINESS CLASS TRAVEL.................JUST IMAGINE WHAT A NIGHTMAORE THIS WAS FOR ECONOMY TRAVELING PASSANGERS"

Voordelen: "All was well from checking in to baggage claim."
Nadelen: "A delay of about 20 mins"

Nadelen: "They boarded the plane from both the back and the front at the same time with no direction as to which rows should go where. BIG cluster in the middle of the plane!!"

Nadelen: "Flight was so delayed we missed our connection."

Voordelen: "The crew"
Nadelen: "Be on time and that they dont loose my bags! Wait for and extra 2 hours in the arrival airport because of the lost"

Nadelen: "We were just surprised by the charges for our checked bags. Thought we had it all covered, but no!"

Nadelen: "Food timing, displays for video tiny and no selection possivble."

Nadelen: "Timing of food"

Voordelen: "the crew was very helpful and friendly"
Nadelen: "The Lisbon airport could have more places with working electrical plugs or USB ports in order to charge devices while waiting for your flight."

Voordelen: "We were lucky that the flight was not full, more space and comfort. Our special meals ordered in advance were provided how ever a little limited Flight was generally smooth and we arrived earlier than scheduled even though we have left later than scheduled. Great service. New, Clean and comfortable aircraft The process while in transit at Lomé was fast and simple."
Nadelen: "The fasten seatbelt was constantantly on (not only while in turbulence) Though we had two full rows available for us, the seat handles could not be lifted; hence the full row could not be utilized... No entertainment at all. This can be advised ahead for you to come with adequate tablet."

Voordelen: "Crew service was excellent, food even hetter"

Nadelen: "Plane was full thus carry on roller bags had to be checked- big security concern re theft"

Voordelen: "There was a major problem with my booking and I went through almost 2 hours or stress thinking I would not be let on the flight. This has never happened with Kayak. But it was really bad. TAP insisted they could not book me on as Azores Airlines from Pinta Delgado to Toronto was not booked for me. I had to call bothe airlines. With no help from the desk. I finally got both to confirm and at the last minute was allowed on the flight. I chose this route to have a nice couple of days in Portugal and I will have. But the flight start was really upsetting."
Nadelen: "I like Kayak. But am very concerned about booking through in the future with this treatment."

Nadelen: "I was rerouted to Madrid and did not have the correct timely information to cancel and rebook or to get a credit toward a future flight. There was no clear item on line to be used for my problem."

Voordelen: "Cancelled flight. Charged for bags even though we prepaid for them."

Voordelen: "Frendly"
Nadelen: "Nothing"

Voordelen: "The crew was great. Happy crew is a fun crew to be around."

Voordelen: "Nice crew, tasty snack, new plane with comfortable seats"
Nadelen: "Huge bag charge for anything over 8 kg! Sign said last call 40 min before flight when agent told us to check board 30 min before flight for gate assignment!"

Nadelen: "Lost luggage. Late arrival. Had to run."

Voordelen: "The staff"
Nadelen: "Late takeoff. Late arrival. Had to run thru the terminal to catch the next leg. Lost luggage."

Voordelen: "Nice and clean aircraft, snack on the way to Lisbon"
Nadelen: "Cramped seats (very),"

Voordelen: "Nothing"
Nadelen: "I paid for the upgrade to business class and is like wasting money, the seat on business class was not working good"

Nadelen: "Flight was three hours late."

Voordelen: "Modern airplane"
Nadelen: "1h late. Non reclining seats."

Voordelen: "Staff were pleasant"
Nadelen: "The 2 hour turned 3 hour delay. Lack of organizational during check in. Had to show our documents 4 times within 10 meters."

Voordelen: "The stewards and stewardessen were very professional and friendly"

Voordelen: "The head stewardess was so helpful and nice! I was traveling alone with a 3-month-old baby and was very stressed out. The head stewardess helped me so much, gave me a more comfortable seat, a private place to breastfeed and a bassinet for the baby! She was amazing and I owe her so much for making my experience better. I also received a baby gift package that had a much needed pacifier clip! The flight was also the smoothest flight I've ever had across the Atlantic!"
Nadelen: "No movie was shown on the shared TV in the first row. Had to only listen to music. Long stressful wait to board."

Nadelen: "I didnt like the fact that the chairs are so close together. When passenger wanted to incline their chairs it would be too far back to be comfortable for the person behind. And to sit on the plane for a long fight in this uncomfortable position is not good. They need to make sure all chairs a fixed and now obstructing passengers comfortable manner"

Voordelen: "I got to Lisbon on time."
Nadelen: "just another bus ride"

Nadelen: "I was told at the check in that my bags are NOT paid for...when I booked the tickets on line there was no mention of any additional charges, or option to purchase baggage"

Voordelen: "We were traveling with a 7 month old so boarding was made easy by the crew. Most of the crew were quite pleasant during the flight."
Nadelen: "The entertainment system hand piece failed so you were unable to select channels, turn the over head light off or ever call for assistance. We had to get another passenger to do that for us. Ultimately the light bulb had to be removed from the fixture. During the flight, we asked for more refreshments and were told we could only have water by a flight attendant. Upon arrival at our destination with a child in hand, our stroller was not unloaded at the gate so we had to carry our child and all that travels with him to the baggage area. For anyone travelling internationally, you will know this is generally quite a distant from the gate in major airports. The strollers and car seats arrived in baggage 30 minutes after the main luggage. When staff were approached they were short and appeared very disinterested in helping. TAP failed on this flight home."

Nadelen: "1. Food. I think that sandwich and juice are not enough for 3 hours flight that costs 130 euros. 2. Departure time. The flight was delayed for more than 1 hours. When we arrived at Schiphol it was night already and trains to towns around were super rare. So we came in home at 3 a.m. instead of the planned 1 a.m."

Voordelen: "I did like the crew and food were great!"
Nadelen: "I am very unhappy as I paid extra for my seat selection and did not get a window seat. I will be following up about my complaint"

Voordelen: "Center aisle seat was comfortable and pnethy of room for my carryon overhead and underseat."
Nadelen: "I would like to see all TAP planes come with a standard entertainment option on the headrest in front of you with the advanced menu option of movies, games, radio, etc. and ensure all headphone jacks are operational. (Thisnflight the screen was messed up...not something you want to look at for 8 hours. ) I couldn't eat half the food because the salad wasn't anything but cabbage and a tomato and the corn and meat dish was cold and weird. I don't know what the dessert was but I got it down. I think the sandwich I got before landing was pesto and mayonnaise but I'm not sure. I didn't get much of it down before gagging. I wish when booking a flight you were given the menu or you could choose early in the flight and then be served. I bet it would cut down on wasted food and money."

Voordelen: "The flight was on time. The airplane was clean, there is a lot of space between seats, the seats are confortable and each seat has a computer screen so you can play games, watch movies, news. Etc. The airplane is a brand new airbus."
Nadelen: "Airplane should have more bathrooms."

Voordelen: "The staff and no delays. Checking in , great customer services and she was vey efficient."
Nadelen: "The uncomfortable seats ."

Nadelen: "They kept us all day in the airport t to then tell us at 7pm that the flight wouldnt actually leave that day."

Voordelen: "They fed us and provided good entertainment. Seats have plenty of room and are comfortable."

Voordelen: "The seats were pretty comfortable and the crew was excellent."
Nadelen: "There was no entertainment and the food wasn't good."

Nadelen: "The flight was 45 min late and nobody seemed to bother about it"

Voordelen: "Courteous, professional flight attendants"
Nadelen: "small, uncomfortable seats, too little space to work on laptop"

Voordelen: "TAP and the personnel from TAP were fantastic."
Nadelen: "The Dutch/KLM gate agents were horrible. I was treated rudely and unprofessionally."

Nadelen: "Paid $130 for 2 extra spac s acts. Didn't have any extra space. Had a woman in front of me who reclined her seat all the way for he whole flight. Had to have on of he crew to ask her to put her sat forward for the food service part of th flight."

Voordelen: "Quick boarding. Crew is great."
Nadelen: "Schiphol delays everyone's life."