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Nadelen: Able to choose own seats

Voordelen: the crew was great! boarding was a breeze - not a single flaw!

Nadelen: Honestly, one of the best flight experiences ever.

Voordelen: I like that it was through United Airline, which I’m a member of so I got to board a littler earlier

Nadelen: The food could have been better. Everything had cheese which I don’t eat.

Nadelen: Food could have been provided

Voordelen: Good food (chicken)

Nadelen: Seating too tight

Nadelen: Booked business to get some needed sleep on the red eye as I'm straight into work today. Babies crying disturbed sleep and bags delayed to boot. Unimpressed.

Voordelen: ON time Flight

Nadelen: Nothing

Voordelen: Female Flight attendant was very rude

Voordelen: The seat cushion had no support. I felt like i was sitting on seat supports

Nadelen: Thicker seat cushion would be more comfortable.

Nadelen: Air Canada changed our seating on day of travel. I had ordered tickets over a month in advance and scheduled seating for my wife and I on our 3 leg flight. Air Canada changed our seating on the 1st and 3rd leg and we were no longer sitting together.

Voordelen: The plane itself was great - spacious, room for luggage, in-seat entertainment and Wi-fi, power points and USB ports at every seat. Crew was perfectly fine.

Nadelen: There were no announcements prior to the 90-minute late departure, pretzels were the only “food” available (flight scheduled to leave at 5.50pm; left at 7.20, landed after 9.30 due to snow in Toronto)

Voordelen: The crew was nice.

Nadelen: Everything is too cramped. The sound on the entertainment unit is terrible.

Voordelen: Crew was great

Nadelen: The way they collect trash in the plane after serving food looked a little primitive. The crew walks around without trash bags and picks up passengers' trash and just stacks them on their arms or on their cart. I have traveled with BA many times in the past 40 yrs, and i don't remember this scene. Either I was not paying attention, or this is the new policy???!!

Voordelen: The flight was 9hr each leg which is not baf of elder people. The food was fine. Entertainment was good. Austin to london flight was a little spacious and comfortable.

Nadelen: You need to display gate information for connecting flight well in advance for thr elder people to get to the gate on time. We had the gate information displayed just 1 hour before departure. London to hyderabad flight was too cold. If the temperature was adjusted above 72 degrees it would have been appreciated. London to hyderabad flight was cramped up. Not at all spacious, my knees started to hurt after the flight.

Voordelen: Good crew

Nadelen: Some free snacks could have helped

Voordelen: Crew was OK ,seat tight

Nadelen: More cushion and a little wider seat !

Voordelen: The seat cushion had no support. I felt like i was sitting on seat supports

Nadelen: Thicker seat cushion would be more comfortable.

Nadelen: Flight was late

Nadelen: Seat cushions

Voordelen: Pretty standard seats and leg room. Courteous and friendly crew.

Nadelen: Air Canada Rouge is pretty much the same as Air Canada except for entertainment service and I would say meal service. The entertainment service means you have to download their app, but unfortunately the streaming service wasn't always working. In terms of meal service you have to pay for alcohol.

Voordelen: Club Europe- excellent attentive crew, excellent food!

Nadelen: Nothing! They were the best!

Nadelen: The seats are small as it is. Putting boxes under the front seats hurts after a few hours ... whoever designs this should be forced to fly long-howls himself

Voordelen: The crew was really good

Nadelen: Perhaps seats just a bit more confortable. Overall a very good airline

Voordelen: Crew was friendly, booked seat was good.

Nadelen: I travel very light, was finishing up a 14 day trip around the world, couldn’t check-in online. Tried a number of options. When arriving at airport - my checked bag was a total of 12kg, but was told if I planned to bring it home with me that I had to pay $100 bag fee. I realize that airlines charge bag fees - however, I was unaware in advance, booking from Lhr to FLL with layover in Oslo.

Voordelen: Staff excellent

Nadelen: Seats that go flat so u can sleep on long flight

Voordelen: Seat back tv’s

Nadelen: Flight was delayed over 3 hours, food was mediocre at best

Voordelen: The crew, leg room with seats! The flight crew was extremely nice!!!!

Nadelen: Everything was pleasant....I wouldn’t change anything.

Voordelen: Flight attendant warm, courteous and authoritative at same time.

Nadelen: Seat hard. Space tight. I am 6’4”

Nadelen: We parked at the furthest possible gate in international. Ridiculous walk!!

Nadelen: More leg room in economy class seating. Very little recline of seats. It is torture flying on a Boeing 777 for 8 hours in economy.

Voordelen: They had very bad service for 5 hours flight I asked two times I need a coffee but they didn’t give it for me and on that time I saw they serviced for two another guys just they said to me “we come back to you” but unfortunately they didn’t come back. No facilities for calling the crew. I am very angry for my flight Toronto to Vancouver specially the bad crews.

Nadelen: See and train the crew and look for your services for 5 hours flight.

Voordelen: The crew was nice.

Nadelen: Everything is too cramped. The sound on the entertainment unit is terrible.

Voordelen: Crew had filled overhead lockers with their bags leaving no room for ours

Voordelen: Very comfortable seats, lots of options for movies and tv to watch on their screens, lots of leg room.

Voordelen: ON time Flight

Nadelen: Nothing

Nadelen: The primume economy was out of date - compered to BA we flew from Telling Aviv to London

Voordelen: Great flight

Voordelen: The food was good

Nadelen: The seats were very cramped

Voordelen: Planes were comfortable and well maintained.

Voordelen: Crew excellent

Nadelen: Need to invent seat u can lay flat in

Voordelen: Nothing British airways was fine

Nadelen: Your website messed up and booked my flight for the wrong month. I booked sept 20 2019 and your site errored out. Eventually it booked the flight but apparently it was for oct 20, 2019 and I couldn’t get a refund because it was through kayak not British airways. I’m never using kayak ever again

Voordelen: ON time Flight

Nadelen: Nothing

Voordelen: Everything ran on time.

Nadelen: Their app wouldn't let me pay for a checked bag early so I was charged almost double the cost!

Voordelen: The crew on my flight was excellent. Thank you.

Nadelen: Food and entertainment were lousy. There was dried barf on the wall, the audio jack and screen were broken, no salads were delivered to the plane that day. WHAT???

Nadelen: The seats hurt to sit in for long than a couple hours.

Voordelen: Food and service

Voordelen: Great crew, decent food, plenty of wine and other drinks, on-time departure and arrival.

Nadelen: Uncomfortable cramped seats, USB port on seat-back video display does not charge a connected device.

Voordelen: Safety of aircraft

Nadelen: Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them

Voordelen: the crew were amazing. The food was good. 20 minutes late in a snowstorm, amazing. Seats were comfortable. I will definitely fly Lufthansa again.

Voordelen: on time; boarding was smooth; leg space was good

Nadelen: wifi was not working; food was below average; movie selection options poor

Voordelen: The crew on today’s flight were phenomenal!! Wish I got their names. But as my mother worked for AC for 26 years so I travelled A LOT!! Have to say they were the best I can ever remember!

Nadelen: When checking in all three Aguiar seats were rows away from each other. Bus to plane was not convenient. Think assistance and children should be last on to decrease wait time as they will also be last off. Just felt that for years.

Nadelen: Power outlet didn’t work in 34G so couldn’t get work done.

Voordelen: Ability to plug into a movie or music and go to sleep

Nadelen: Not being woke up to find out if I want something to eat or drink. Aisle seat and i was being knocked a lot. I had been up over 30 hours and was exhausted.

Voordelen: Not one thing

Nadelen: Too crowded. The service was horrible with cranky attendants. I had to clear my own food tray. Inconsistent and uncomfortable

Voordelen: Entertainment system was decent.

Nadelen: Crew was pretty unfriendly abs the food was very poor.

Voordelen: Everyone on the crew was very friendly, even for a short flight.

Voordelen: Captain gave us good updates on delay.

Nadelen: No delays