Vind goedkope vluchten van Amsterdam naar Newark

Voordelen: "Made it"
Nadelen: "Nothing in particular"

Nadelen: "Last minute change of boarding gate led to a dash across the airport!"

Voordelen: "Fast and efficient!"

Voordelen: "Heel vriendelijk personeel."
Nadelen: "Twee uren vertraging voor een heel korte vlucht naar Brussel door technisch deffect."

Nadelen: "."

Nadelen: "Third delayed flight in a row within the week. Seems to be considered acceptable business practice."

Nadelen: "Late departure for that most meaningless of excuses - the late arriving aircraft. And so late arriving at destination. On arrival at Berlin, there was also noone at the gate to allow us to leave the plane. All in all meant missing pickup time at the airport, and extra cost."

Voordelen: "Excellent and professional crew members"
Nadelen: "Nothing, the flight was smooth, most enjoyable"

Voordelen: "Professional and courteous crew"
Nadelen: "Nothing, was a pleasant flight"

Nadelen: "The food offering"

Nadelen: "Everything was excellent"

Voordelen: "Crew was good. Flight was delayed by incoming flight from Oslo so I was anxious that I might miss my connection in Oslo. Flight attendants announced connection gates for transit which was very helpful."
Nadelen: "Perhaps a little more communication about delayed flights. Even though passengers were asked to let connecting passengers through at disembarking, it was still very difficult. Perhaps back stairs to the plane as well as front would have helped."

Voordelen: "Really liked how much roomier the seats were to the previous flight with TAP (which had no entertainment system on a 7 hour flight)."
Nadelen: "Super critical, the plugs are really difficult to use."

Voordelen: "It was the first time I needed to use "Passenger Assistance" and it made my experience excellent. Everyone was so kind and helpful. Thank you."

Voordelen: "Good service from flight deck and cabin crew. Clean and comfortable"
Nadelen: "Take-off was nearly an hour late. No complimentary food and coffee was instant and very average."

Voordelen: "Overall, an incredible experience!!!"
Nadelen: "The food was excellent"

Voordelen: "Good crew"
Nadelen: "Premium economy wasn’t as good as others"

Voordelen: "Nice staff, good leg room, comfortable seats, complimentary hot beverages with refills offered."
Nadelen: "One seat was wet and steward had to provide blanket for my friend to sit on, one other persons bag got stained as floor was wet in front of her and bottom of middle seat magazine holder was also wet! Also flight was delayed leaving and there was rubbish and chewing gum from previous flights. we had to clean the tables ourselves with wet wipes as they were dirty from previous flights."

Voordelen: "Nice staff, comfortable seats with good room, complimentary beverages with refills offered."
Nadelen: "Late leaving, when boarding in CPH had to wait in extremely hot area once past the desk where our boarding passes were scanned and then the area where we had to queue just prior to boarding the plane was glass and therefore extremely hot. The worst issue was that there was one family with extremely loud children with the parents doing nothing. I saw a steward way up the plane looking down at them at one stage while serving another passenger but she did nothing. I like children but this was constant with the father actually encouraging the children to make more noise once he realised that other passengers were annoyed. There were plenty of other children on the plane who were behaving. Although SAS staff were aware of this they did nothing to ensure the comfort of the other passengers. One friend of mine stood for about 40 minutes at the back of the plane and another for about 20 minutes to get away from this constant noise as it was so loud and persistent. I had to listen to music to block it out.SAS staff should have intervened because this was very loud and as I have said constant i.e. every few seconds for most of the flight."

Voordelen: "Timing is good"
Nadelen: "To craody"

Voordelen: "on time"
Nadelen: "food selection"

Voordelen: "I liked that it was available for me to return to Amsterdam in such late notice. Got there quickly and even earlier (10 mins) then expected."
Nadelen: "No on offered me anything to drink or a snack the entire flight or even a hand towel but others in front and behind me were receiving them. I didnt even feel acknowledged during the flight. Even though the tine was good, the price was way too high but since I was desperate I paid it."

Voordelen: "Prompt boarding, early departure and early arrival."
Nadelen: "The take it or leave it attitude of the cabin crew (amazingly casual) and SAS’s persistence in having two standards of service in the one cabin - free food & drink up front, however only tea & coffee or a cup of water up the back and you can pay for the rest!"

Voordelen: "boarding was on time, crew were polite, food was great, and the extra cup of tea was really hot"

Voordelen: "Crew were very pleasant. Flight was smooth, even though did not leave on time & therefore arrived later."
Nadelen: "More selection of food, more variety of sandwiches and bread used."

Voordelen: "Door sneeuwval vertraging bij de start waardoor vervolgvlucht niet gehaald. Bij landing bleek omvorming al geregeld te zijn"

Voordelen: "on time polite staff comfortable flights with free coffee"
Nadelen: "charging for bags"

Voordelen: "on time polite staff comfortable flights with free coffee"
Nadelen: "charging for bags"

Voordelen: "Price and destination was convenient"
Nadelen: "They said coffee and tea was complimentary but they didn't serve a number of people for some reason"

Voordelen: "Easy boarding. Friendly staff"
Nadelen: "N/A"

Voordelen: "The customer service was great & they attended to my son who has a disability & flying on his own. He arrived well & happy so we were pleased with the service."

Voordelen: "Flight was on time. Boarding was simple and easy. Staff were excellent in handling the boarding process and very prompt in getting people seated/luggage put in to overhead lockers, free tea and coffee was provided which assured that extra comfort, would definitely recommend."

Voordelen: "On time, easy boarding"
Nadelen: "The flight was nearly full and everyone seemed to have at least two cases. This caused lots of jostling for space in the lockers"

Voordelen: "Pleasant crew"
Nadelen: "Boarding was shambolic and the 737 is not as nice as the new A320 in terms of comfort or amenity. Boarding was all over the place - and the gate agents clearly need extra people around for a full flight. One person for 170 ppl didn't feel right."

Voordelen: "Excellent from boarding to departing the aircraft, very polite staff and comfortable flight! Thank you"
Nadelen: "Nothing"

Nadelen: "No food, no entertainment"

Nadelen: "No food, no entertainment"

Voordelen: "check in person helped get me a window seat with a view"
Nadelen: "No food for those in back seats. Checked bag weight too tight given the flight was to and from a cold place requiring more clothes."

Voordelen: "All good with SAS. Not good with me. I forgot to ask for a window seat."
Nadelen: "I makes down for food and entertainment but food could be bought and provided entertainment is not necessary for short flights with such good views of beautiful Norway."

Voordelen: "I mean, it was how a flight should be, painless."

Voordelen: "Front of the plane was business level service - back more like low cost. But the same staff numbers as low cost."
Nadelen: "Boarding very slow. Staff a bit inattentive"

Voordelen: "Nothing to be honest"
Nadelen: "Checkin was a disaster, girl was not aware of anything she was doing and after over ten minutes of explainatiin she still put me and my bags on a wrong flight. Lady at the boarding gate tried to help and finally managed to send me and my bag in the same flight. Even bigger disappointment was that I booked a business class seat and paid three times more money then a normal economy ticket, there wasn't any business class seat and all seats were occupied in the front rows. Staff was generally rude and not willing to help."

Voordelen: "Friendly crew"
Nadelen: "Zero leg room, no overhead compartment space. Pinned to the wall in my window seat by an over weight Swedish man sitting beside me. Horrible flight !!!"

Nadelen: "my flight from stockholm was delayed and there was a massive queue at border control and no SAS or airport staff to organise to get PAX through faster so they dont miss their connection I had to fight my way through the queue otherwise I would have lost my connection"

Voordelen: "Did not use their services much but the stewards seemed nice."
Nadelen: "Flight was delayed, no entertainment, not many food options for people with certain dietary requirements."

Voordelen: "It was quick. Can't rate food or entertainment as I didn't use"
Nadelen: "Seats v cramped and even w a window seat I was squashed by big man next to me. Lucky it was a short flight"

Voordelen: "Everything was great, food, blanket & pillow, movies, friendly service."
Nadelen: "The 3 hour delay for landing. Had a 2 hour drive home from the airport, hard to stay awake. So tired for work the next morning."

Nadelen: "Not even one bag was included!! And to add a bag is extremely expensive!!! Paid five hundred dkk for one bag!!! Terrible service as well!!!"

Nadelen: "Crew service is very poor"

Voordelen: "the crew on the flight were simply amazing! Kind, caring, 5*"
Nadelen: "There was questionable social distancing at check-in and most definitely none from the arrival at the departure gate to using the suttles to get to the plane and boarding. While I appreciate the ever-evolving challenges the current global situation are brining, this was a failure on your behalf. Istanbul international airport = disappointment and a letdown."

Voordelen: "Crew great"
Nadelen: "No social distancing enforced, I was sat next to another person (no spaces between booked seats)"

Voordelen: "Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!"
Nadelen: "Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!"

Voordelen: "Crew was great; super easy boarding process; flawless take off and landing."
Nadelen: "N/A"

Nadelen: "Hotel was rubbish"

Voordelen: "Just expect the bare basics: - thin lightweight seats without adjustment - Limited legroom - no entertainment - pay for food and drinks Attentive crew."
Nadelen: "Boarding staff was rude Bus transport from plane to terminal"

Nadelen: "The window seats in these new airplanes are freezing."

Voordelen: "Friendly staff and smooth boarding process."
Nadelen: "British Airways charge you for water. However the flight attendant did her best and brought me a glass of water. It is the first time that water is not courtesy form an airline."

Voordelen: "British airways, does what it says on the tin."
Nadelen: "If you have any problems. Do not call customer support!!! Call centre is in SA, and the operatives are unhelpful, put the phone down and incompetent. I have reservations wheather to book with BA ever again due to my bad experience. 2 hours wasted on the phone, followed by calls the next day to finally get 2 off flights cancelled and a return flight amended in my party of 3. Not fun!!"

Nadelen: "Understand sometimes out of airlines control but reduce delays"

Nadelen: "The 60 euro bagage fee for just checking 1 bag was excessive. There was no obvious way to pay on line or with the app"

Voordelen: "Seat super small, could not avoid touching other passengers, I am not obese."
Nadelen: "One toilet for 120 economy class passengers, no beverages served complimentary, even a glass of water cost you. Unbelievable cheap, crappy airline now, what a downfall for such a carrier."

Voordelen: "Nothing"
Nadelen: "The flight should have been on time rather than 2 hours late. The Gate agents should have been more honest about what was happening."

Voordelen: "yes seats were more comfortable and more leg room than the other airlines I have used"
Nadelen: "It was all pretty good and despite leaving a little late we got there on time"

Nadelen: "Despite most of the plane being offered refreshment I never was as staff not organised enough to have time to do so, even though other airlines have managed easily."

Voordelen: "Crew ok, seat ok"
Nadelen: "Flight on time"

Voordelen: "Friendly crew"
Nadelen: "NA"

Voordelen: "Left on time and arrived early"

Nadelen: "Generally, it was just good."

Nadelen: "BA need to stop the silly practice of boarding according to status - it’s inefficent and leaves me with the impression that BA is obsessed with pseudo hierarchy."

Voordelen: "I only like the voucher idea but still doesn't cover up all the other things ."
Nadelen: "I didn't like that it delayed my plans and it was unexpected and they did not inform us until I go to the airport , for 30 minutes in the air we had to wait 6 hours"

Voordelen: "Original timing"
Nadelen: "Boarding was a chaotic affair. Landed late but no mention of apology. Disappointed."

Voordelen: "Good service, good flight, all on time."
Nadelen: "Nothing"

Nadelen: "Flight was delayed and had to sit on the tarmac for 40 minutes. Almost missed the next flight. Rude British Airways stewards."

Voordelen: "Helpful staff, very pleasant flight and even arrived early!"
Nadelen: "The fact that you had to buy even water."

Nadelen: "The absurd delay and the fact that last row seats can’t be reclined and have no windows. Not a nice experience."

Nadelen: "Not enough overhead bin storage space. If they want to start charging people for bags they need to improve their overhead storage ability. This was a commuter flight from Amsterdam to London. So the entertainment was not really there"

Nadelen: "4 hours delayed.. Uncomfortable seats .. unclear screens"

Voordelen: "The captain made a very smooth landing in extremely poor conditions."
Nadelen: "Everything you don't get in business class. Since the flight was only 40 minutes, I put up with it."

Voordelen: "Nothing"
Nadelen: "The complete lack of help from BA staff after I missed my flight. No helpful suggestions at all when I asked for guidance. Just 'the flight is closed and there are no more seats left today'."

Voordelen: "Food"
Nadelen: "BA/KAYAK lost my seat booking details, so I had to pay again. Plane was 3 hours late leaving."

Voordelen: "Comfortable short hop"

Voordelen: "N/A"
Nadelen: "I understand the flight was delayed because of the thunderstorm, but even then, the boarding process was horrible, at the airport they didn't know what was going on and people could board with no logic. It's also unbelievable that with a flight with such a delay, where we were told that at the gate that there was a limited amount of food on board, whatever was available (even water) was not kindly offered, but was on sale only."

Nadelen: "One world premium member, last seat next to the bathroom, rude check in staff who we’re highly unhelpful saying they had no authority to help and to use ba.com for customer service issues and outrageous checked bag fees €75. Never again BA."

Voordelen: "nothing"
Nadelen: "1 hour flight took 3 hours because they sat on the ground counting baggage...twice.nothing"

Voordelen: "Nothing"
Nadelen: "Flight was cancelled with no notice.or explanation Stuck at Heathrow no alternatives available. We are a party of 7 3 young children and 1 disabled passenger . Now one of us flys tomorrow via Madrid, and palma before mahon. All others fly Sunday via Barcelona. Hol ruined disgrace"

Voordelen: "Plane was comfortable staff friendly. On time smooth flight"
Nadelen: "Food was almost none existent when we wanted a snack."

Voordelen: "Crew in club was excellent. Could not ask for more."
Nadelen: "Ground staff absolutely unorganised and rude. Boarding a complete shambles. No announcement, no group and priority boarding. This resulted in us losing our a slot and the flight to be delayed by almost an hour. One would think they have never boarded a plane before."

Voordelen: "On time good flight"

Voordelen: "Nice efficient crew"
Nadelen: "Announcements on plane very loud sometimes"

Nadelen: "We where not able to take the fligth's due to a passport issue, according to Netherlands rules my passport should be valid 90 days before entering the country and my expired July 29, 2018, when i booked no one advised me of such rules. I'm trying to contact Brittish Airways to see if I can be refunded."

Voordelen: "Crew were lovely, although they never came back to do a second drink service and didn’t answer call button, so anyone in PE had to walk back through Coach to get a drink. Not great. Food was tasty."
Nadelen: "Premium Economy barely worth it and not as advertised - no amenity kit, in flight service identical to Coach (except for upgraded meal), seat super uncomfortable with an awkward footrest and a non working headrest."

Voordelen: "all of the same reasons as noted above"

Voordelen: "Fast as smooth"
Nadelen: "Nothing"

Nadelen: "2 Hour Delay"

Voordelen: "NA"
Nadelen: "NA"

Nadelen: "The tickets arrived at 9.50 am for 10.55 take off. I tried to cHe Kin in line but it didn’t let me. I went to the counter and they told me check in had closed and I would have to buy another ticket. It was my fault for buying a ticket. Goodbye £200. Thanks BA"

Voordelen: "Last minute flight (booked 4 hours before departure), one way, economy, for €99 from Amsterdam to Edinburgh via Gatwick. Long layover at Gatwick (around 3 hours), but I had much work to do anyway, so time went faster than I realised. Not sure if this was the case at Schiphol, but at Gatwick had priority security queue as a BA customer."

Voordelen: "Crew were nice and helpful"

Voordelen: "On time, friendly crew"

Voordelen: "Not a lot. Entertainment options on board were decent. Food was alright."
Nadelen: "Everything! Crew were terse, rude and inattentive. Due to an issue with a bag on board without the associated passenger we had to taxi back to the stand for it to be removed before we could take off. This cost us an hours delay. There was limited apologies for this, no refreshments provided during the wait and poor communication of this. During the flight the staff were inattentive and sparing with refreshments. Service generally did not live up to expected level associated with an inter-continents flight. The flight was turbulent but crew and captain seemed over cautious with it and crew had to remain seated unnecessarily at times and at the detriment of passenger service. One stewardess wouldn’t even let me finish a drink before removing it from my hand claiming we were about to land and she had to sit down because of turbulence. We were still 40 mins from landing at this point! All in all a pretty bad flight, and it’s safe to say I won’t be flying American Airlines again."

Voordelen: "Nothing"
Nadelen: "The flight boarded twenty minutes late despite the plane being at the gate early scheduled departure. Baggage took another forty minutes to load. Then they decided there we were overweight (data that should be known before the cargo was loaded) and off loaded two people. Then after another delay they realised that off loading people meant off loading their baggagge, total delay nearly 2 hours The hedset socket on the entertainment system did not work The USB port did not work THey ran out of food after serving three rows, loaded four sandwiches, no wraps and 2 cheese plates for a full evening flight that was over 5 hours in duration including the delays."

Nadelen: "Gin availability"

Nadelen: "On Time. Delayed advice 3 times."

Voordelen: "The connecting BA flight from Houston to LHR was an old 747 and my broken window blind didn’t go down. The worst part was I paid for a bulkhead seat and once we got on the plane it turned out the configuration was different and the seat was not bulkhead."
Nadelen: "Accurate configuration. A more modern plane."

Nadelen: "Seats and screens, usb charging points"

Voordelen: "Crew bemoeide zich op deze korte vlucht met niemand. Bracht wat te drinken rond. Verder niet."

Voordelen: "アメリカの航空会社でエコノミーでビール、ワインのアルコールの提供があったのが意外でした。"

Nadelen: "Seats what happened to towlets after food Also never asked if we would like water etc I felt invisible"

Voordelen: "Considering it was only a 2.5 hour flight, the snack was fairly good."

Voordelen: "It left on time and arrived on time"
Nadelen: "Service, comfort and food as I would rate these below 0 if there was that option."

Voordelen: "NA"
Nadelen: "Multiple delayed flights leading to short connection time. Despite meeting stated time, denied entry and surprises that my ticket was changed with no effort to correct said error at the gate despite adequate time prior to take off."

Voordelen: "Comfortable flight. New plane"

Voordelen: "The flagship first seats in American Airlines are among the best in class given that I only flew from Miami to JFK. Fully flat beds and ample room."
Nadelen: "Very limited food options."

Voordelen: "The legroom."
Nadelen: "There was nothing not to like."

Voordelen: "I liked the room."
Nadelen: "There was no entertainment. Could not get seats together."

Voordelen: "Arrived ahead of the scheduled time"
Nadelen: "Plane was less than half full yet the crew appeared pressured .... one crew member didn’t wait for me to complete my request and she brought me eat phones yet I wanted to ask for water to drink! Seats don’t recline much ...."

Voordelen: "Great crew, comfortable flight."

Voordelen: "Flight crew were very apologetic"
Nadelen: "Missed connecting flight from Miami. Only one flight per day. Had to take a flight to an alternative location, drive for an hour down the coast and take a ferry to my final destination."

Voordelen: "Crew were ok Captain was informant"
Nadelen: "Delay Heat on plane at 98 degrees upon boarding"

Voordelen: "Outbound, it was on time, plenty of legroom, plenty of good snacks, drinks and food. An enjoyable flight. Score 10.0"
Nadelen: "Return flight - The flight departed 4 hours late. The seating was so cramped my husband couldn't move his legs at all, never mind try to sleep. The staff members were not smart in appearance, some with long untidy hair, and did not interact with passengers except to hand out food. The food was reasonable. We disembarked feeling like wrecks. Score 2.0"

Nadelen: "There should be more number of check in bags for passengers. At the least the overhead bins should be allowed to the passengers."

Nadelen: "First flight TUS to DFW was delayed by 3 hours causeing us to mist all the remaining flights. Had to scramble to find other flights DFW to LHR and LHR to DUB. We arrived at our destination 10 hours. No reason for the delay was given. Lousey service on AA."

Voordelen: "De stewardessen in t vliegtuig waren erg aardig en hulpvaardig"
Nadelen: "Nieuwe regels waarbij je je koffertje onder je stoel moet plaatsen of extra moet betalen om hem in de ruimte boven je hoofd te mogen plaatsen. Er is wel 5x gevraagd of ik wel zeker wist dat die van mij onder mijn stoel paste!!"

Voordelen: "We took off and landed safely."
Nadelen: "Felt very low budget and cramped."

Nadelen: "The vegetarian meal is always vegan, I miss the dairy :("

Nadelen: "Food and drinks could be better"

Voordelen: "Went on time and looked after very well"
Nadelen: "Going over leg room, a bit tight"

Nadelen: "Delay"

Voordelen: "The help on getting on the plane and the pleasant staff on the flight"
Nadelen: "The food"

Voordelen: "Not much."
Nadelen: "Staff at the check-in counter made fun of my surname. Bad start but not noteworthy unless combined with the rest of the experience. The flight was delayed causing me to miss another AA connection by minutes. Waited in line to be told I wouldn't get on a flight til the following day, they couldn't help with accommodation and I wouldn't receive my luggage until the following day. In short, AA left me stranded in a strange city at midnight with no accommodation and no luggage. It was 18 degrees and I was in t-shirt and shorts. What a memory."

Voordelen: "Due to a strong tailwind we arrived 45 minutes ahead of schedule. Great service with attentive attendants. However the plane was older than me, no real entertainment system or outlets to plug in smart devices."
Nadelen: "Plane needs to be retired or retrofitted to accommodate smart device charging."

Voordelen: "Dat er qua breedte aardig wat ruimte was"
Nadelen: "Dat de gordel eigenlijk net te krap was"

Voordelen: "The plane was newer, drinks are available. Seat only reclines half an inch or so so get ready for that."
Nadelen: "Crew on aa is the worst bunch of entitled fools, almost as horrendous as united."

Voordelen: "The plane was newer, drinks are available. Seat only reclines half an inch or so so get ready for that."
Nadelen: "Crew on aa is the worst bunch of entitled fools, almost as horrendous as united."

Voordelen: "Nothing in particular"
Nadelen: "Flight attendants"

Voordelen: "Flight was on time."

Voordelen: "Gate flight updates"
Nadelen: "No information on luggage even though they knew luggage was not received in London They could have sent me an update instead of having me wait at carousel for 1:30 hours waiting for my bag to show up"

Voordelen: "Was on time"

Voordelen: "Nothing"
Nadelen: "Nothing was together, missed connection. Had to buy a hotel in Phoenix"

Voordelen: "Entertainment system in Economy is really good, big screens and also plug point and usb points for charging."
Nadelen: "Aisle is cramped so that you get nudged when trolley is being carted up and down. Food was pretty rubbish most of mine went to the bin (this is a terrible waste, rather not get served this and bring my own on board)."

Nadelen: "Had a middle seat and didn't have the option to pick another seat without paying over 250 USD"

Voordelen: "The entire fly, connections, food and both crews excelente. Flight on time."

Nadelen: "There was no food offered. The stewardess was not happy to be at work."

Voordelen: "Free checked bag"
Nadelen: "2 hour delay No food to buy or drinks"

Voordelen: "Eventually we made it"
Nadelen: "Plane was delayed because a door wasn't working (old). Business class entertainment was a tablet that was collected an hour before we landed. Food was very bland."

Nadelen: "People still using mobiles as we were taking off. Crew seemed not too bothered."

Voordelen: "not a lot"
Nadelen: "flights were re-scheduled and therefore had to travel a day early causing overnight expenses in NY. Re-scheduled flight was also delayed by an hour!"

Voordelen: "The flight was comfortable and kept to schedule."
Nadelen: "AA staff at JFK airport were rude and unhelpful. Staff onboard the flight were excellent."

Voordelen: "- It was on time"
Nadelen: "- No food although I was entitled to free snack with my status - Service was inexistant - Premium seat (front row) thanks to my One World status but no space for my legs at all - it would have been better in a normal seat"

Voordelen: "Good"
Nadelen: "Good"

Voordelen: "The crew."
Nadelen: "Fake marketing! They said it will be some snacks for economyXtra, and then 2 hours before the flight sending an email saying that the snakes will be charged! Disappointed!"

Nadelen: "The flight was delayed. Food is miserable."

Voordelen: ":("
Nadelen: ":("

Voordelen: "Fairly new plane with clean/comfortable seats"
Nadelen: "Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat"

Voordelen: "Boarding efficiency although the ... see below. Loved the salmon wrap and cheese 'n' biscuits"
Nadelen: "flight was delayed at check in and on the tarmac - 40 minutes. No explanation for this"

Voordelen: "Nothing"
Nadelen: "Baggage crew broke both our suitcases. Awful crew who was really rude to me when I was desperate for the toilet as seat belt sign was constantly on. Hot flight with hardly any air con"

Nadelen: "It cold be better if there is no flight delay which put in cause all our plans!..."

Voordelen: "everything from the boarding and check-in process to in flight comfort."

Nadelen: "No complaints. Good flight. And we were surprised to get a snack pack on such a short trip."

Nadelen: "Hand luggage weighing queue delayed flight, Gatwick flights delays, missing luggage at Lisbon,"

Voordelen: "The plane was fairly new, clean, and comfortable seats."
Nadelen: "A better selection of the main meals in business class."

Voordelen: "My eyes were closed and the crew passed by while serving food but did not wake me up. As a traveller I been woken up while food was served or food was kept on the seat tray."
Nadelen: "Overall the flight was good but I dont know why the crew was like that, and the flight seats ain't comfortable and were to close to each other. I legs wasnt comfortable"

Voordelen: "Very on time, smooth take off and landing and friendly staff."
Nadelen: "Perhaps spirits offered other than just wine. And a vegetarian food option."

Voordelen: "The plane was comfortable the free drinks and food and crew were friendly."
Nadelen: "Can't think of anything!"

Nadelen: "Delayed by 30 hours with very little assistance, no money or spare clothes. Shocking treatment by TAP staff. Will NEVER fly with them again."

Voordelen: "Everything went according to the timetable, boarding was on-time and we even arrived a bit earlier than scheduled, so I can't really fault the service of the pilots, the cabin crew or the ground operations team. Food wasn't exactly stellar, but clearly a lot better than on most European flights operated by larger companies (Lufthansa, KLM, Air France etc.). The aircraft itself was clean and looked fairly new and well maintained"
Nadelen: "The seating was absolutely HORRENDOUS. Even though I'm nearly 6'3" (close to 1.90m), I generally never complain about seating space or legroom, even on low cost flights. This particular TAP aircraft, however, despite looking quite new, had some of the most cramped seating ever. Additionally, the trays were minuscule (you could barely place the entire food tray the service during the flight, let alone have another drink at the same time on the tray). Also, on the inbound flight (this was the return one), the seats were fitted with a very simple and clever tablet-holding mechanism, so you could easily watch something on your table while eating your food (from a similarly small tray table). The seat back pockets do not have any material/fabric on the sides, so stored items could easily slip out sideways from the pocket. Shame to have such a good in flight service and to be a punctual airline if you're going to carry your passengers cramped like cattle in seats 'rivalling' the ones on Ryanair flights on 4-hour long journeys."

Voordelen: "Everything was going well. Confotable seats lovely air hostesses. Food wasn’t so great but I was surprised we even got something!"
Nadelen: "Unfortunately I had problems at airport security which wasn’t very pleasant!"

Voordelen: "Flight left approx. 20mins early, good service and efficient handling by crew."

Voordelen: "The flight crews were polite. The short flight journey included a simple light lunch with drink."
Nadelen: "The flight departure time was delayed for one hour."

Voordelen: "Nothing, missed the connection"
Nadelen: "No flight to Faro during late arrival from"

Voordelen: "everything was fine. nothing specifically wrong or bad."
Nadelen: "had the same food the third time this week. they could do more"

Voordelen: "Everything from the custumer service, flight departure on time"
Nadelen: "Long waiting time for my connection flight but i booked it that way"

Voordelen: "You can charge your devices (only in one plains from London to Portugal)"
Nadelen: "Cabin crew were far from welcoming when dealing with the African passengers (including me though I'm Spanish) the food was a disgrace On a 5 hour flight to Accra there was no entrainment, the chairs were incredibly uncomfortable and you could not even charge your devices... The food arrive way too early. I believe the airline has put less of an effort on these planes due to the nature of the passengers... I have been traveling for 20 years and I never felt so disappointed by an airline... I will not use this airline ever again"

Voordelen: "Quick... I was happy to be out of there"

Voordelen: "Space was actually good."
Nadelen: "Boarding was chaos. We had a little child, but no priority for families with children. Flight was delayed over two hours, no explanation, no apologies. Boarding crew was impolite and unhelpful. Then they had to weight all carry-ons! Crazy."

Nadelen: "Slow delivery of bags in Lisbon"

Nadelen: "Late"

Voordelen: "Modern airplane"
Nadelen: "1h late. Non reclining seats."

Voordelen: "Clean"
Nadelen: "Could have had a vegetarian option for the sandwich."

Voordelen: "Customer Service was excellent."
Nadelen: "Viewing options in 38E where i sat, were terribly uncomfortable. The screen i had to look at was off to the left and i had to sit sideways to see the screen."

Nadelen: "This event refers to my TAP flight from Lisbon to Heathrow on 21-Jan-2018. We arrived to the airport nearly 2 hours before departure time, waited 35min in the security checks and my girlfriend was held 20min in the passport control. While she was queuing for the 2no police officers to check her passport, an airport assistant came to the queue and asked who was due to board in TP364 to Heathrow. She was made aware that my girlfriend was there due to board that flight. In the meantime I made my way to the gate to make the gate assistants aware that she was held in the passport checks and was already on her way to the gate. Having said that, the zealous assistants in the gate have closed the gate in front of me, 18min before scheduled departure time and - "very kindly" - told me that I wouldn't be boarding that flight anymore even though my girlfriend have arrived in the meantime. One can imagine the frustration I felt finding out that the flight departure was delayed and that the flight actually departed 40min late. At that time I was already suffering the extortion of the customer service from TAP, claiming from me circa 400Eur from each of us for a one way ticket in the next flight to London. Therefore... until I remember this... I AM NOT FLYING TAP ANYMORE... I am very proud of being Portuguese but in similar situations that occurred with me flying British Airways, Lufthansa or Air Italia, I have always been treated with much more respect and customer care!"

Nadelen: "Flight was late on way back. Also no food optipn for vegetarians"

Voordelen: "The crew provides a good service"
Nadelen: "The airline wanted to double charge me for baggage after have had a layover during my trip, so when I was checking my luggage by second time in order to go to my destination, they insisted on make me pay, even thought I had paid my luggage online before to take the flight from the beginning."

Voordelen: "Cabinstaff were friendly and professional"

Voordelen: "Cabinstaff were friendly and professional"

Voordelen: "the flight was fine."
Nadelen: "The 70 euro luggage fee was a bit excessive. The delay and subsequent missing of my connecting flight that resulted in a 11 hour layover and a 10 euro voucher was pretty lame. TAP Portugal customer service leaves a bit to be desired"

Voordelen: "On time and waited for our connection from Miami without any fuss"
Nadelen: "Comfortable seats but very luttle legroom"

Voordelen: "Staff good very pleasant. Entertainment good."
Nadelen: "Bit late into Lisbon and luggage left behind."

Voordelen: "Crew on board efficient and polite. In flight entertainment on a rolling programme of videos played an an user-friendly player and all in 2 languages. Meols - two of them- stable and standard airline fare served quickly and efficiently by crew. Comfy seat with recline and tilt. Blankets and pillows provided as standard."
Nadelen: "The wait for check in was almost an hour longer tha. Expected and nowhere comfortable to wait. Executive lounge overpriced and meagre without any reclining seats. May as well have saved the money and used the terminal facilities No in flight magazine available to my seat for on board purchases and very little choice off goods on offer."

Voordelen: "Modern appointed plane with places for technology and charging points"
Nadelen: "Ground staff insisted carry on bags were checked in and implied this was mandatory and I complied only to discover later that majority were allowed to ignore this. Also plane was late"

Voordelen: "On time, clean airplane, polite air crew and a sandwich and soft drink."
Nadelen: "NA"

Voordelen: "the food , drink and the crew"
Nadelen: "seats not very comfortable. plane full up"

Voordelen: "Nothing"
Nadelen: "Everything"

Voordelen: "Boarding was easy, fast and efficient. Crew were friendly and welcoming. Complimentary snacks were welcome and nice."

Nadelen: "1. Food. I think that sandwich and juice are not enough for 3 hours flight that costs 130 euros. 2. Departure time. The flight was delayed for more than 1 hours. When we arrived at Schiphol it was night already and trains to towns around were super rare. So we came in home at 3 a.m. instead of the planned 1 a.m."

Nadelen: "No vegetarian option The last seats mean can't lean backwards when someone in front goes backwards :("

Voordelen: "Crew and food"
Nadelen: "The whole flight, TAP decided to use low cost aircrafts to do long distance flights ..... very poor. Far too much Discomfort no entertainment at all."

Voordelen: "Friendly air hostesses"
Nadelen: "Too much security check at the airport due to the U S Homeland requirements"

Nadelen: "the entertainment system was outdated and did not work. For such a long flight this in not acceptable"