Vind goedkope vluchten van Amsterdam naar Newark (AMS - EWR)

Voordelen: Yea the crew members were very polite and nice

Nadelen: There was no charging point in the plane in my returning flight so that was a bit disappointing

Nadelen: My brand luggage was damaged during the flight. Although I still had to pay 65 pounds for the extra bag.

Voordelen: Comfortable sits

Voordelen: Crew was good. Cramped seating as usual.

Nadelen: Extra seat leg and knee room like 4 more inches would make all the difference in the world.

Nadelen: There were not enough vegetarian options, so I had only bread, butter, and dessert.

Nadelen: 40 minute delay in departure due to late arrival of incoming aircraft.

Voordelen: There were many comforts to the plane even in economy.

Nadelen: There is little leg room in economy for someone over 5’11”

Voordelen: Crew was nice. I will go again with Lufthansa.

Voordelen: Short duration and cheap price.

Nadelen: I wish there was a larger selection of food to order and that the portions were larger. The beverage cart only came by once during the trip, though water was offered twice. The entertainment selection was mediocre with mostly old movies and many movies offered only in Icelandic.

Voordelen: The crew was very helpful and kind.

Nadelen: I wish there were more movies to choose from and a little more room in the seats.

Voordelen: Reasonable fares. Good baggage accommodations. Denver to Iceland direct. Nice flight staff. The flight attendant pointed out the people who were awake the northern lights which was definitely the highlight of my trip!

Nadelen: Seats small. Surprised no meals unless purchased. But didn’t matter too much I ate before the flight left. And it was nice to have something to purchase if needed. It was confusing where I could purchase my baggage ahead of the me while checking in online so I just paid for it once I got to the airport.

Voordelen: It was cheap & they get there fast.

Nadelen: Where do I begin? First they gave me a dirty blanket to use. Next they do not give you any snacks. That might sound trivial but on an 8 hour flight every other airline I’ve ever flown with has offered their passengers SOMETHING. You do have the option of purchasing food but it’s expensive & it wouldn’t feed a preschooler. The crew...honestly they’re just not pleasant to talk to. I put on my call light to ask about purchasing (which means I’m spending money) ear buds & she made me wait another hour & a half. Not one single passenger I spoke to had anything nice to say about Iceland Air.

Voordelen: In flight staff was friendly.

Nadelen: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

Nadelen: Everything.

Voordelen: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Nadelen: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

Voordelen: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Nadelen: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

Nadelen: small seats,no LCD for each one,food nor so good.

Nadelen: I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!

Nadelen: Austrian airlines did not even notified us about cancellation.

Voordelen: Short flight

Voordelen: Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

Nadelen: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

Voordelen: Crew was wonderful.

Nadelen: My check in luggage got left behind .Didn't receive it for five days. A set of cuff-links I had in my luggage as a graduation present for my nephew was missing when my luggage finally arrived.

Voordelen: I enjoyed having the whole row to myself on both flights to Paris and the crew was great

Nadelen: I would like if there was entertainment available without having to use the iPad. It’s not comfortable to watch the TV sitting in the seat looking down. Maybe TVs in the seat back tops that you have to pay for to turn on would be better. I bet you would get more people to buy.

Nadelen: Snow storm cancelled dozens of flights. I was told I couldn't be rebooked at the airport and needed to call in. Spent 6+ hours on hold. Following day was informed at airport that I couldn't be rebooked by customer service and was given no further options. I bought a ticket on another airline. I'll never fly WOW again.

Voordelen: Lots of entertainment from music to podcasts to movies and tv. Food was good!

Nadelen: The flight was quite cold! More teas and coffee instead of cold drinks. Couldn’t tell if there was WiFi or not :/

Voordelen: Better food ! I had food positing with the meat roll that was provided from Delhi The tv was not working

Nadelen: Food has to be better

Nadelen: Touch screens were not working well. Required multiple hard taps which disturbed the passenger in front.

Voordelen: Yes

Nadelen: Better selection of entertainment

Voordelen: Swiss is Swiss

Nadelen: nothing

Voordelen: This was a very short flight. They gave you a great little snack and drink. Was a very smooth flight and the crew were very friendly and welcoming.

Nadelen: Could not check in online because the system was down.

Nadelen: Poor desk service Food at breakfast A joke

Voordelen: The crew was very friendly. Family line was nice when travelled with the little ones.

Nadelen: I It will be helpful if the Gate information available within 6 hours of the flight. We don't have gate information and our flight within 3.5 hours. But overall wonderful experience.

Voordelen: More leg room

Nadelen: No movie or entertainment

Voordelen: Nothing!

Nadelen: Everything! Flight was cancelled, only could get us on another flight 3 days later then that flight was delayed! Wth!

Voordelen: Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

Nadelen: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

Voordelen: The on board crew was friendly

Nadelen: Flights were late. I also did not like that they charge for everything. Maybe that is how most airlines are now, but I found it irritating.

Nadelen: Touch screens were not working well. Required multiple hard taps which disturbed the passenger in front.

Voordelen: Movie selection, drink selection, crew was awesome.

Nadelen: Seats are not the most comfortable.

Voordelen: The crew

Nadelen: The sandwiches

Voordelen: The Crew was very good. I was with my 84 year old father.And they handled his needs very well .

Nadelen: The food of course was sort of mediocre at breakfast. The eggs tasted like they were man made.oh well maybe that’s really typical. Otherwise all was fine.

Nadelen: We cancelled this trip months ago, and I didn't book it through Kayak. I don't understand why I've been getting these communications!

Voordelen: In time departure and friendly staff

Nadelen: No complaints

Nadelen: Na

Voordelen: good

Nadelen: ok

Nadelen: The seats on my flight were very hard. I found it almost impossible to sit through the flight. I normally enjoy flying but find myself dreading the trip home. I am planning to bring an extra cushion to sit on in hopes that it will make a difference.

Voordelen: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Nadelen: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

Voordelen: non event --missed connection flight due to bad flight crew. my name is liam from new jersey

Voordelen: The price

Nadelen: Boarding procedures are terrible. No perks. You pay the difference in price in your baggage and other fees.

Voordelen: I had to pay 75 USD for 3.6 KG extra. Very annal

Nadelen: small seats,no LCD for each one,food nor so good.

Voordelen: The Austrian Airlines crew was great, very courteous, very professional and friendly. The food service was also excellent.

Nadelen: My complaints go to something not directly linked to the flight crew. 1. When boarding, I like to see when passengers are called in groups relating to distant seats in the plane such that they do not step over each other during luggage placement. That is more comfortable than let the crowd enter randomly. 2. I notice people enter the cabin with 2, even 3 pieces of luggage. Even though each one has proper dimensions, they overload the overhead compartments and it is hard for everybody to place his/her belongings in a suitable way. 3. The rows in the airplane seems to have gotten closer ti each other. It is not the airlines fault, except perhaps when choosing whose airplanes to buy...but again, there are only two major contenders in that segment. For overseas flights, it is pretty uncomfy. 4. Lastly, unboarding the plane could also be performed (enforced by the crew) to be in a more civil fashion rather than haveing5 a stampedo - again calling separate grouos of rows in the name of fairness, or simply vacating it row by row from the front to back.

Voordelen: The crews are very polite.

Voordelen: Service efficiency.

Voordelen: Everything. Crew was very friendly, always smiling. Helpful. Best flight.

Voordelen: Good standard Lufthansa service

Nadelen: Economy seats are too cramped, in comparison to the other airlines

Nadelen: I felt I was badly treated and there was no instruction to what they where checking for. I am very incline to not recommended Lufthansa Airline to anyone. The notification for change of Boarding Gate did not reflect immediately.