Zoek goedkope vluchten op United Airlines

Voordelen: The crew was very helpful

Nadelen: Comfort seats

Nadelen: Food not great. Seats in economy cramped.

Nadelen: More water, drinks. The food was absolutely horrible.

Nadelen: The departure gate was changed four or five times, including after we had traipsed from one end of the concourse to the other, only to have the gate changed BACK to the one from which we came. This was at supper time; we wanted to eat in the terminal but were rousted from two different lines to change gates. We couldn't stop running back and forth long enough to eat! I got updated info more quickly from Kayak than from United, despite having signed up for email and text notifications and having the United app. Come on!! Eventually we were marched down to a narrow hallway, crowded with passengers from two other departing flights, held in formation by obviously harried gate agents and finally led outside to the ramp to board the plane. The worst boarding experience. Ever. Give me Southwest anytime.

Voordelen: Leg room on the regional jet actually was better than that of a larger plane.

Nadelen: We were summoned to the gate area with an announcement that boarding would start in 5 minutes; this turned out to be L-O-N-G before boarding began. After standing around for at least 30 minutes with no information as to what was happening, departure time was delayed several times. This was around lunch time; when I finally decided to buy lunch in the terminal, the departure time was changed again to an EARLIER time, and I had to board without food.

Voordelen: The flight crew was friendly and smiling.

Nadelen: The seat in economy was incredibly uncomfortable. Seat had a slight forward incline which made a finding a relaxing position impossible.

Voordelen: The flight attendants were nice enough and the snacks/beverages were average/as expected.

Nadelen: This flight was delayed for more than 2.5 hours and the communication was poor. The gate agents weren’t helpful. The airport didn’t have enough outlets. Or chairs. My flight out to this location was also delayed by over three hours. At least they tried to make us feel better by telling us what was going on. The staff at the airport were rude and unhelpful and United airlines is unreliable.

Nadelen: Delay could have been handled correctly. I should have gotten compensation for the 3 hr delay and the 9 hr delayed departure from SFO to PDX

Nadelen: There was no entertainment. With a flight over three hours I would have thought there would be seatback mini-screens at least with a few movies to choose from. Also there was only one cart serving drinks which took forever because we had a seat towards the back and because it took so long we only had the one drink. It was so full of ice that really there was hardly any fluid and the ice pieces were too large to even chew them up. I felt very dehydrated during the flight. Since we can't bring our own water I feel like more should be provided.

Voordelen: Seats were comfy and super clean

Nadelen: The staff never greeted us or said good bye. They didn’t really smile at all. Didn’t really seem to be happy or acknowledge us

Nadelen: Boarding staff forced groups 3 and 4 to check their carry on even though there was still plenty of overhead space.

Voordelen: staff was nice

Nadelen: it was late as always, so instead of getting home tonight, I am in a crapy hotel in Houston ....

Nadelen: Too much time wasted in boarding dealing g with carry ons.

Nadelen: Make sure all passengers can watch movies

Nadelen: I missed my flight from Dallas to Houston because the flight from Frankfurt was late. However I appreciate the promptness with which Lufthansa customer rep attended to me and put me on another flight. Excellent.

Voordelen: nothing in particular

Nadelen: cold, inattentive crew, United premium economy product is not worth a pretty penny it charges

Nadelen: More than one and half hours delay, at least they flight attendants should offer customers more than just a drink

Nadelen: Dirty

Voordelen: The lady at the checkin was very considerate and suggested that I am only allowed to bring one baggage. So she suggested if I can combine my both luggage as one, then I should be all good otherwise they will charge double- scary.

Nadelen: Light travellers like us should be given more latitude to choose 1 bag size 17x10x 5” and one laptop bag size 12” X 10” x 3”

Voordelen: What mede this trip so poor was that the agent at the desk informed me that as I was boarding the plane my carry on suitcase had to be checked due to limited space in the overhead bins. This is the same carry on that I have stored in overheads on literally over 100 flights including a United flight 4 days earlier. I was the approximately the fith passenger to board in group 3 and after I let her check my bag I walked on to the plane to see not only was it only one quarter full of passengers, most of the overhead bins were completely empty. So I had to go to baggage claim to get my checked bag after we landed which took almost 40 minutes. Very frustrating!

Nadelen: See above!

Voordelen: Crew was good

Nadelen: Bad baggage claim info

Voordelen: Not sure I can comment on this particular flight.

Nadelen: On time departure, being truthful about delayed departure time and taxiing time, easier landing (had a lot of ear pain from rapid air pressure drop), It took over 30 mins from the time the plane landed for bags to load on the carousel

Voordelen: Just another 4 hour delay featuring United. By the time we took off the storm in Toronto had started and it completely ruined my plans.

Nadelen: Be on time

Nadelen: Terrible boarding process, awful food, rude staff...literally one of the worst flights ever

Nadelen: The cabin was cooler than expected. A water bottle would have been helpful to ensure hydrated during the flight when canon lights turned out.