Vliegtickets New York LaGuardia - Vind goedkope vluchten

Voordelen: "Terrific hot breakfast in bus. class"
Nadelen: "Window did not darken like the others."

Voordelen: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Nadelen: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Voordelen: "Decent price for economy comfort seat, 4A."
Nadelen: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Voordelen: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Nadelen: "Not being to help on the ground in Copenhagen with delta issues"

Voordelen: "Comfortable seat, great crew."
Nadelen: "Flight delayed, no USB port and no entertainment"

Voordelen: "Good beverage service."
Nadelen: "Over an hour delayj for departure."

Nadelen: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Voordelen: "Crew was ok."
Nadelen: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Voordelen: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Nadelen: "If I knew how to recline my seat earlier. I did try several times"

Voordelen: "Like the overall KLM experience"
Nadelen: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "absoluut geen klachten"

Nadelen: "Uitermate tevreden!"

Voordelen: "My seat at the window was great and the staff really friendly and courteous!"

Voordelen: "Friendly staff"
Nadelen: "Security check at gate; No priority"

Nadelen: "Vertraging"

Voordelen: "The crew was very nice"
Nadelen: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Voordelen: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Nadelen: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Voordelen: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Nadelen: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Voordelen: "We got to Amsterdam on time"
Nadelen: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Voordelen: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Voordelen: "Light snack and complementary wine"

Voordelen: "Crew where awesone and the choice of entertainment was fantastic"
Nadelen: "Seats way to close together"

Voordelen: "punctuality of boarding and flight time"
Nadelen: "attitude of crew in business class: no sense of true hospitality"

Voordelen: "Restrooms clean, decent food and drink, nice cabin crew."
Nadelen: "No complaints"

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "Food was excellent, service from staff was friendly, and entertainment options were great."
Nadelen: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Voordelen: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Nadelen: "Can't think of anything."

Voordelen: "Food was excellent, frequent and filling"
Nadelen: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Voordelen: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Nadelen: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Voordelen: "Nothing really"
Nadelen: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Voordelen: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Nadelen: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Voordelen: "Airlines issue"
Nadelen: "Profiling certain customers"

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Nadelen: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Nadelen: "Flight was delayed"

Voordelen: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Voordelen: "Flight was on time and quick and comfortable"

Voordelen: "Cabin Crew was awesome."
Nadelen: "Entertainment System was not working and no Non-veg food option in flight."

Voordelen: "Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!"
Nadelen: "Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!"

Voordelen: "Crew was great; super easy boarding process; flawless take off and landing."
Nadelen: "N/A"

Voordelen: "It was absolutely on time. Great!"
Nadelen: "The meal is always too spicy and for more south Asian style. I prefer more European meal."

Voordelen: "Just expect the bare basics: - thin lightweight seats without adjustment - Limited legroom - no entertainment - pay for food and drinks Attentive crew."
Nadelen: "Boarding staff was rude Bus transport from plane to terminal"

Voordelen: "Friendly staff and smooth boarding process."
Nadelen: "British Airways charge you for water. However the flight attendant did her best and brought me a glass of water. It is the first time that water is not courtesy form an airline."

Voordelen: "Everything ran on time."

Nadelen: "Understand sometimes out of airlines control but reduce delays"

Nadelen: "The 60 euro bagage fee for just checking 1 bag was excessive. There was no obvious way to pay on line or with the app"

Voordelen: "crew vriendelijk"
Nadelen: "Geen entertainment en slecht voedsel"

Voordelen: "Seat super small, could not avoid touching other passengers, I am not obese."
Nadelen: "One toilet for 120 economy class passengers, no beverages served complimentary, even a glass of water cost you. Unbelievable cheap, crappy airline now, what a downfall for such a carrier."

Voordelen: "Nothing"
Nadelen: "The flight should have been on time rather than 2 hours late. The Gate agents should have been more honest about what was happening."

Voordelen: "Friendly crew"
Nadelen: "NA"

Nadelen: "BA need to stop the silly practice of boarding according to status - it’s inefficent and leaves me with the impression that BA is obsessed with pseudo hierarchy."

Voordelen: "No drinks or snacks for econome class. Its just a 1 hour flight, KLM Does serve on 1 hour flights."
Nadelen: "See above."

Nadelen: "Flight was delayed and had to sit on the tarmac for 40 minutes. Almost missed the next flight. Rude British Airways stewards."

Voordelen: "Beenruimte"
Nadelen: "Te laat vertrokken en om vliegveld cirkelen omdat City vol was."

Voordelen: "Niets"
Nadelen: "Grote vertraging, geen uitleg, geen gratis versnapering om het goed temaken"

Nadelen: "Not enough overhead bin storage space. If they want to start charging people for bags they need to improve their overhead storage ability. This was a commuter flight from Amsterdam to London. So the entertainment was not really there"

Nadelen: "This flight boarded late without any notice to passengers which caused us to be late into our connecting flight."

Voordelen: "The captain made a very smooth landing in extremely poor conditions."
Nadelen: "Everything you don't get in business class. Since the flight was only 40 minutes, I put up with it."

Nadelen: "One world premium member, last seat next to the bathroom, rude check in staff who we’re highly unhelpful saying they had no authority to help and to use ba.com for customer service issues and outrageous checked bag fees €75. Never again BA."

Voordelen: "nothing"
Nadelen: "1 hour flight took 3 hours because they sat on the ground counting baggage...twice.nothing"

Voordelen: "Nothing, nothing. At all."
Nadelen: "After hours at the gate, the flight was finally deemed cancelled. I missed my layover and was forced to stay over night at a airport hotel. I had paid a change fee to come home specifically for that day which I lost, not to mention 9 hours in the airport... the flights for the following day were totally downgraded from my original booking. Was so upset I could have cried...."

Nadelen: "We where not able to take the fligth's due to a passport issue, according to Netherlands rules my passport should be valid 90 days before entering the country and my expired July 29, 2018, when i booked no one advised me of such rules. I'm trying to contact Brittish Airways to see if I can be refunded."

Voordelen: "Doordat wij op het bovendeks zaten konden we meteen boarden. Vriendelijke purser die overal de tijd voor nam."
Nadelen: "Doordat 3 mensen zich niet gemeld hadden, zaten er 4 koffers te veel aan boord. Ga maar met de hand zoeken met 15 Afrikaanse mensen in een A389."

Nadelen: "The tickets arrived at 9.50 am for 10.55 take off. I tried to cHe Kin in line but it didn’t let me. I went to the counter and they told me check in had closed and I would have to buy another ticket. It was my fault for buying a ticket. Goodbye £200. Thanks BA"

Voordelen: "Crew were nice and helpful"

Voordelen: "The flight was short"
Nadelen: "Upon arriving at the check in desk we were told that a member of our party had been removed from the flight. While trying to work out a solution with the attendants they were incredibly unhelpful, knew very little about the situation, and at times mocked us. Lisa at the AMS location was particularly rude to the members of our party."

Voordelen: "Nothing...!!!"
Nadelen: "The flight got delayed 1:30 hours, because they had to change planes in London and we were wating in Amsterdam. We didn't aboard fast since there was no space for the hand luggage so they had to send the luggage to the belly of the plane at tha last minute. Definetly the worst fligth ever!!!"

Voordelen: "I love it the most that they are so helpful with excess baggage Which is why I always book with BA I am an entertainer working for many different cruise lines BA does not rob you blind if you have extra baggage Or your bags are slightly heavier ! Delta recently charged me $ 285 per extra bag Coming back BA charged me $90 and allowed me two bags The new policy on many airlines to literally rob a customer Is disgusting and the govt authorities should put a stop To it BA is welcoming and always professional !"
Nadelen: "Airline food is often risky to eat and The variety is poor especially if you are vegan"

Nadelen: "The boarding process could be better"

Nadelen: "The ground crew at check-in was not friendly nor helpful."

Nadelen: "The male crew in the bag is not try to help people put on the carry on language to the top of cabin. He stood there and look at us. When I directed to him and asked for help, he just stood there for few sec. and decieded to help me but with an attitude. Same as the other lady need their help to put the backpack in, both male crests stood there and wasn't planning to help, and the passenger stood up and assisted her."

Voordelen: "The crew was very sweet. The flight was super short so it was comfortable enough for the short flight."
Nadelen: "The flight was delayed by an hour and a half. I had a 40 min delay with Alaska airlines 2 weeks ago and the min I arrived at my destination I had a text apologising for the delay. Along with a link to $100 credit with the airline. This is what real customer service is about. Not just empty apologies."

Nadelen: "At airport had line for baggage drop if had boarding passes. But, then only had one station open out of four or five. One person had problem I guess. Line didn't move for 10-15 minutes. VERY BAD!!"

Voordelen: "Boarding smooth enough, seats comfy enough"
Nadelen: "Checked bags line insanely long, gate MILES away from security checkpoint, no food or entertainment (why low rating, n/a), could always use more legroom, paid more for bags than for flight and taking bags was a huge hassle and worry"

Voordelen: "Friendly experienced staff"
Nadelen: "Club Europe...business class? Seat pitch is a let down. Only benefit is an empty middle seat"

Voordelen: "It was a short trip and the crew was good about making it as quick as possible (for boarding, debriefing, etc)."
Nadelen: "It was a short trip but they didn't have any sort of drink service. No entertainment either but that's expected for an hour long flight."

Nadelen: "delays, loud drunk in boarding area in Amsterdam that had been removed from his flight,"

Voordelen: "Even flight was delayed, all was well with excellent service."

Voordelen: "On time and accommodating"
Nadelen: "All ok"

Nadelen: "The only issue I had was having to check my bag. I didn't feel it was necessary."

Nadelen: "Left almost an hour late, no explanation, started boarding late, seats are uncomfortable"

Voordelen: "Quick and a clean aircraft"
Nadelen: "Nothing special to say"

Voordelen: "I didn't pay to reserve a seat ahead of time, and was a little apprehensive. I checked in about 23 hours before the flight and was assigned an aisle seat with no problems."
Nadelen: "Once we boarded the plane, we spent about a half hour on the ground before take off. This isn't reassuring when you have a connecting flight."

Voordelen: "Nice to be able to check carry on at the gate. Clean."
Nadelen: "Why not have an option to check carry on at check-in?"

Nadelen: "Weinig te eten weinig te drinken voor zo'n lange vlucht. Geen geluid op entertainment"

Nadelen: "Flight was delayed 45 mins, but when I'm 2 mins late to check in the cancelled my boarding pass. Ridiculous customer service wanted to charge me $400 to change my flight!!! Never again"

Nadelen: "we're professional musicians who fly all the time with fragile equipment. the airline applied an overweight baggage fee (fair enough, normally) but their payment system was down. rather than waive the fee, we were made to wait an hour to pay 150 euros. after scrambling through security we narrowly missed our flight. rebooking took hours and involved going back through security all over again, having our equipment searched for the second time. when it came time to gate-check our guitars, the airline lost them. we wound up boarding our connection to JFK with no idea where they were. finally they turned up on the baggage belt. we would never and have never agreed to send these delicate items through general baggage. One guitar (50 year old gintage guitar) was broken in the process and another of our hard cases was damaged and needs to be replaced. Completely unacceptable from start to finish."

Voordelen: "my luggage was lost and it took 3 days to get it back I had no clothes , so I had no choice to buy new clothes"

Nadelen: "The airline needs to board and deboard by group number."

Voordelen: "no"
Nadelen: "on time departure"

Voordelen: "Nothing"
Nadelen: "They canceled the flight"

Voordelen: "Crew bemoeide zich op deze korte vlucht met niemand. Bracht wat te drinken rond. Verder niet."

Voordelen: "De stewardessen in t vliegtuig waren erg aardig en hulpvaardig"
Nadelen: "Nieuwe regels waarbij je je koffertje onder je stoel moet plaatsen of extra moet betalen om hem in de ruimte boven je hoofd te mogen plaatsen. Er is wel 5x gevraagd of ik wel zeker wist dat die van mij onder mijn stoel paste!!"

Nadelen: "Sitting next to emergency exit door with a peep hole for light. Also next to toilette so everyone had to pass us. No overhead above us so our medical and personal items were stowed in 3 places initially."

Voordelen: "Price and service"
Nadelen: "Outdated airplanes"

Voordelen: "Gates, delays, changes"
Nadelen: "Boarding was a mess. No opportunity for priority boarding. Flight crew no help. Just another hum drum experience."

Nadelen: "We arrived in Amsterdam at 9am, after traveling two hours to get there. We found out right away that there was a delay and chances of missing the connecting flight from Philadelphia to Orlando were great. We requested a different booking to insure travel to Orlando, which was denied. So the connecting flight was missed and after hours arrived in Orlando at midnight. Missed my ride and all car rentals were booked. All this caused a lot of anxiety and unnecessary stress. Very disappointing. And to add to it, the flight itself was horrible and there was no entertainment available for the entire flight."

Voordelen: "Rarely do I find the airline food excellent, or even good. But the Pasta dish on the Amsterdam-to-Philly flight that is what I experienced, absolutely delicious."

Voordelen: "Dat er qua breedte aardig wat ruimte was"
Nadelen: "Dat de gordel eigenlijk net te krap was"

Voordelen: "Friendly staff"
Nadelen: "Rickity old plane. Needs updates badly. No drink service options. Cash only bar? Hello, this is the 21st century calling the 20th... You can have your plane and payment methods beck."

Voordelen: "I was just happy to get a flight out early the next morning when my Thursday afternoon flight was cancelled."
Nadelen: "I ended up in a middle seat due to having to be rescheduled, but it was still comfortable."

Voordelen: "Very professional and friendly."
Nadelen: "N/A"

Voordelen: "Volare con American"
Nadelen: "No snacks offered! No alcohol drinks offered!"

Nadelen: "I found out that my original flight (Wilmington to NY) was canceled 5 hours before it was scheduled to leave. I was rebooked on an earlier flight to Charlotte, which I could do because I had coincidently finished packing early and lived close to the airport. At the airport, my new flight was delayed, which could have caused me to miss my connecting flight to Boston and be stuck at the Charlotte airport overnight. I was then rebooked on a flight that was leaving to NY, with a connecting flight to Boston at 7."

Nadelen: "Always a problem with these guys"

Voordelen: "Delayed 3 hours"
Nadelen: "Rude people"

Voordelen: "Nothing !"
Nadelen: "My flight was delayed an hour before being departed. And then canceled and then they moved my Flight and that flight was delayed too. I miss my grandmothers service, I am very upset to say the lease. I am not pleased at all."

Voordelen: "Excellent service fligth on time no complains"

Voordelen: "The airline staff was friendly"
Nadelen: "Well I actually got to the airport 2 hours early. When we took off on schedule I never imagined we would fly for 40 minutes in the air and actually turn the plane around to land at the same airport that I left from! They said there was a mechanical issue with the plane. I spent 12 hours at the airport. It was an awful experience and I missed the celebration I was going to attend in New York. I arrived in NYC at 10:00 in the evening."

Voordelen: "Made it to LGA"
Nadelen: "Didn't make it home"

Voordelen: "Prompt boarding, checked our carryons for free"
Nadelen: "Air up too high like a refrigerator"

Nadelen: "Delays are always bad point"

Voordelen: "Fast entry... Great crew"
Nadelen: "Entertainment"

Voordelen: "I made it to NY somehow"
Nadelen: "Everything. I have 2 roller bags I carry on to every flight I have ever taken and they charged me $25 per bag to check because it was a "snug" fit into their dimension box. Also gave no snacks and only half can refreshments, no entertainment."

Nadelen: "Not being told the real reason for the diversion and being 7 hours late to LGA."

Voordelen: "The crew was very friendly."
Nadelen: "It was freezing cold on the plane. There was no way to control the amount of air blowing on me."

Nadelen: "Horrible they transfer my bag to a different airport"

Nadelen: "Everything"

Voordelen: "Nothing"
Nadelen: "Flight delayed 4 hours, AApersonnel at Luis and counter a little rude, seat was broken on plane....waited almost an hour for luggage!"

Voordelen: "Very comfortable."

Voordelen: "Customer service was great"
Nadelen: "The landing to New York was very scary,"

Voordelen: "Not a thing"
Nadelen: "Cancelled flight no rooms accommodation ect...the worst flight ever taken."

Nadelen: "There's no room for non skinny people. It was awful"

Nadelen: "This flight was also delayed, was suppose to be in NY at 6pm but didn't get there till 9pm"

Nadelen: "This flight didn't exist since it got cancelled. Had to wait on standby flight after standby flight to get to New York."

Voordelen: "The flight itself wasn't bad"
Nadelen: "The delays were such an inconvenience. It was unacceptable. However, the crew was great"

Voordelen: "Absolutely nothing"
Nadelen: "The service is horrible overall horrible, will never travel with American Airlines"

Voordelen: "staff was friendly and helpful."

Nadelen: "Nothing, last time flying this Airlines"

Nadelen: "The flight cansel"

Voordelen: "Kayak sent several updates regarding the flight delay."
Nadelen: "Flight was delayed over 3 hrs however the airline itself didn't contact me only kayak"

Voordelen: "it was more or less on time. no aggravations very smooth flight despite weather condition. i am so glad that you have very qualified pilots...... thank you danielle"
Nadelen: "having the last seat so the back could not be reclined."

Voordelen: "Everything went very smoothly. From check in to landing. Not one thing when wrong."
Nadelen: "N/a"

Voordelen: "This AA flight from AMS to PHL is a disgrace to aviation. Old plane that the parts are falling out. My brothers seat was broken, my dads headrest was literally falling apart from use, my tray holder was broken so the food and drinks would slide off. This plane shouldn't even fly a domestic route, forget about an international route."
Nadelen: "Nothing except the crew, but even they need an additute adjustment."

Voordelen: "I had a good experience"
Nadelen: "Nothing as such."

Nadelen: "Flight almost departed even though first flight was delayed due to terminal and gate issues."

Voordelen: "flight crew was good actual flight was good"
Nadelen: "boarded plane 20 minutes later than scheduled departure time spent over an hour on the ground waiting for take off - don't necessarily think this would be the fault of AA but frustrating none the less"

Voordelen: "Courteous staff, let us on board as we were late arriving to the gate at no fault of ours."
Nadelen: "We flew into DC at terminal B and had to run to terminal C. We had to checkin again and security almost made us wait on the long line. We complained, stating we had 15 mins to make our flight. Finally they let us through and we ran to the gate, which was closed but the staff opened the door and we got on. Thank goodness!!!"

Voordelen: "Nothing the crew was mean and rude I’ll never fly TAP air Portugal again"

Voordelen: "Price. Service and food offered in the plane"
Nadelen: "The boarding process: everyone crowds into the line without regard of the grouping."

Voordelen: "NOTHING.....................TAP AIR PORTUGAL CANCELLED THE FLIGHT WITHOUT PREVIOUS NOTIFCATION. I HAD CHECKED IN ONLINE, HAD THE APP ON MY PHONE WITH MY MOBILE NUMBER AND EMAIL...................NO ONE ADVISED. i SHOW UP AT AIRPORT AND NO ONE TAKES RESPONSIBILITY..............DREADFUJL AIRLINES"
Nadelen: "EVERYTHING...................THEY HAVE NO CUSTOMER SERVICE. THIS WAS FOR A BUSINESS CLASS TRAVEL.................JUST IMAGINE WHAT A NIGHTMAORE THIS WAS FOR ECONOMY TRAVELING PASSANGERS"

Voordelen: "Crew was great, the plane was barely full, so you were able to stretch out."
Nadelen: "Food could be better."

Voordelen: "All was well from checking in to baggage claim."
Nadelen: "A delay of about 20 mins"

Voordelen: "Everything !!!! No delayed seat was great food great multi média great"

Nadelen: "They boarded the plane from both the back and the front at the same time with no direction as to which rows should go where. BIG cluster in the middle of the plane!!"

Nadelen: "Flight was so delayed we missed our connection."

Voordelen: "The crew"
Nadelen: "Be on time and that they dont loose my bags! Wait for and extra 2 hours in the arrival airport because of the lost"

Voordelen: "Servicio"
Nadelen: "Proceso para comprar maletas desde que uno compra el pasaje, no me permitió por internet y pague demasiado en él aeropuerto"

Voordelen: "The crew were very friendly and attentive, there was a delay to boarding and departure but they were very apologetic about it. Service was attentive on the plane and bags promptly delivered at the baggage carousel."
Nadelen: "I upgraded at the airport to Executive class, which is really a bit of a scam to be honest. It’s just the first two rows of the plane and the middle seat kept free... the seats were no different to economy. Not worth the 109€ upgrade fee."

Nadelen: "We were just surprised by the charges for our checked bags. Thought we had it all covered, but no!"

Voordelen: "on time, food"
Nadelen: "I asked male attendant for pillow and blanket , he said no!!!!!!!!!!! foot rest would not stay in upright position, I could not remove remote from back of chair, outlet for headphones was broke."

Voordelen: "the crew was very helpful and friendly"
Nadelen: "The Lisbon airport could have more places with working electrical plugs or USB ports in order to charge devices while waiting for your flight."

Voordelen: "Crew service was excellent, food even hetter"

Voordelen: "Choices of movies and music"
Nadelen: "The vegetarian food was horrible and lacked variety. Feel like TAP makes food choices harder than it needs to be. How hard is it to just have a pasta option. Instead we got tofu croquettes....."

Nadelen: "Plane was full thus carry on roller bags had to be checked- big security concern re theft"

Voordelen: "There was a major problem with my booking and I went through almost 2 hours or stress thinking I would not be let on the flight. This has never happened with Kayak. But it was really bad. TAP insisted they could not book me on as Azores Airlines from Pinta Delgado to Toronto was not booked for me. I had to call bothe airlines. With no help from the desk. I finally got both to confirm and at the last minute was allowed on the flight. I chose this route to have a nice couple of days in Portugal and I will have. But the flight start was really upsetting."
Nadelen: "I like Kayak. But am very concerned about booking through in the future with this treatment."

Voordelen: "Frendly"
Nadelen: "Nothing"

Nadelen: "2 hours late, problems with entertainment, bad service at chack-in"

Voordelen: "Great experience overall. The food was good and great selection of movies and TV shows."

Nadelen: "My luggage did not make it to Florence from Lisbon. Very unhappy about that."

Voordelen: "Food and staff"

Nadelen: "We were never prompted to pay for our check in baggage at the time of purchase and so when we showed up we were forced to pay 85 euros for one checked bag for an international flight on top of a ticket that already cost more than $250. The luggage restrictions were never shown previously. Will never fly TAP Portugal again."

Nadelen: "I was not informed my flight was cancelled until the day of the flight. I was able to get in touch with someone to pay for another flight but the communication was lacking."

Voordelen: "The crew was great. Happy crew is a fun crew to be around."

Voordelen: "The staff"
Nadelen: "Late takeoff. Late arrival. Had to run thru the terminal to catch the next leg. Lost luggage."

Voordelen: "Nice and clean aircraft, snack on the way to Lisbon"
Nadelen: "Cramped seats (very),"

Voordelen: "Nothing"
Nadelen: "I paid for the upgrade to business class and is like wasting money, the seat on business class was not working good"

Voordelen: "Pretty unremarkable flight in an Embraur jet. On time"
Nadelen: "Basic food but wasn't expecting anything so it was a nice surprise"

Voordelen: "Modern airplane"
Nadelen: "1h late. Non reclining seats."

Voordelen: "The stewards and stewardessen were very professional and friendly"

Voordelen: "All good. No complaints."
Nadelen: "$40 charge for carry on."

Nadelen: "everything is ok but food is bad. better give to passenger fruit or bisquit, wafers"

Voordelen: "I got to Lisbon on time."
Nadelen: "just another bus ride"

Voordelen: "Very easy to check in, flight was reasonably priced, and all was very good. My television didn't work, and my friend next to me, couldn't get hers to work. 3 different flight personnel tried to fix, reboot, and to no avail."

Voordelen: "Getting through customs at Lisbon airport is a nightmare. It takes a full hour standing in line among a hoard of other arrivees before passports are checked."

Voordelen: "We were late because of delay of the first part of our fly : Zurich - Lisbon, but the fly Lisbon- NewYork waited for us."
Nadelen: "Our TV didn't work. There is not possibility to charge phone on the fly."

Voordelen: "Seats are ok and good entertainment system"
Nadelen: "The attitude of the hostist and the way they dont give you food choices and don't even explain or say what food they are giving you. When i ask whats in this they gave me a look and a weird attitude"

Voordelen: "Decent staff on the plane"
Nadelen: "Could not move my seat the plane was very uncomfortable"

Voordelen: "Everything else was excellent."
Nadelen: "There was no entertainment on this flight"

Nadelen: "1. Food. I think that sandwich and juice are not enough for 3 hours flight that costs 130 euros. 2. Departure time. The flight was delayed for more than 1 hours. When we arrived at Schiphol it was night already and trains to towns around were super rare. So we came in home at 3 a.m. instead of the planned 1 a.m."

Voordelen: "Nothing."
Nadelen: "They gave my 70-year old mother only a few hours notice that they were changing her one-stop four-hour 6AM flight into an 8AM multi stop 14-hour marathon. In fact, she was already asleep when they changed her flight, so she was already at the airport when she found out about the change. To do this to a 70-year old woman is reprehensible. Worse, after 2-hours with customer service, nobody there made any real attempt to remedy the situation or offer any compensation. Worst airline experience EVER."

Voordelen: "The staff and no delays. Checking in , great customer services and she was vey efficient."
Nadelen: "The uncomfortable seats ."

Nadelen: "They kept us all day in the airport t to then tell us at 7pm that the flight wouldnt actually leave that day."

Voordelen: "The checkin staff at LHR were really good and helped me with my visa application. They helped me to not miss my flight. Ten out of ten for them."
Nadelen: "In flight food was very poor"

Voordelen: "They fed us and provided good entertainment. Seats have plenty of room and are comfortable."

Nadelen: "I got food poisoning from the dinner that was served. The crew was very helpful though"

Voordelen: "The seats were pretty comfortable and the crew was excellent."
Nadelen: "There was no entertainment and the food wasn't good."

Nadelen: "The flight was 45 min late and nobody seemed to bother about it"

Nadelen: "Screen is slow and outdated. Easy upgrade from one class to another."

Nadelen: "given that Air Canada's computer had crashed and flights were cancelled (including our own), the lack of information was astounding. Why, e.g., didn't anyone go along the queue handing out numbers so people could get food then reclaim their place in line? Why weren't we told, ditto, how long this mess would take to clear up? why weren't we offered o/n stays, etc, etc. Could have done an awful lot better if some manager had spent two minutes thinking!!"

Nadelen: "Not impressed with luggage fees that were not indicate but hidden in price - and all the nickle and diming on every little thing.. ruins the overall experience"

Nadelen: "Our luggage didn't scan in the system so we couldn't go to the gate until it was found & scanned in the system. Fortunately we were early so this wasn't an issue but kept us waiting at "step 2" until an actual photo could be found. We also had a delay after boarding while they changed a tire. It all worked out ok."

Voordelen: "Niets"
Nadelen: "Oncomfortabele stoelen, Inflight entertainment werkte slecht"

Nadelen: "Over an hour late."

Voordelen: "It was a short flight and I shared my seating with average weight people. The crew members and the pilots were very informative."
Nadelen: "During a short flight there is not much to experimented and less to comment."

Voordelen: "Absolutely nothing"
Nadelen: "A 12 hour delay is not okay. The hotel comp was nice but they split my group of 5 into different hotels. The breakfast voucher did not work. The dinner voucher barely covered the cost at the designated restaurant. Customer service was extremely unaccomadating."

Nadelen: "Very poor communication and co-ordination when flight was delayed and then cancelled. Rebooking was only available via the phone, even when at the airport, with a 45 minute hold time. Everyone kept passing the buck to another, and no supervisors were around. Terrible customer service!"

Nadelen: "The service"

Nadelen: "They could have rushed more to get us off the ground quicker."

Voordelen: "The bilingual announcements. The movie selections."
Nadelen: "Most of the staff were rude and made me feel like an inconvenience any time I needed something. Due to delays leaving Heathrow and arriving in Ontario, my 2 1/2 hour layover was reduced to 30 minutes. And because I was transfering to a flight to the US, I had to sprint through 6 security checkpoints. I made it to my flight, but my bag did not. My bag was not delivered to me until 1 am the following day."

Voordelen: "Oddly, entertainment options vastly superior on this 50-minute flight than on the 7-hour flight."

Nadelen: "My flight was cancelled. I had a wedding to attend on Saturday morning and could only be rebooked on a flight the next day at 3:10pm. I wanted to simply cancel the flight that I was automatically rebooked on; however, I have been on hold with customer service for HOURS and can not get through. I have never experienced such terrible customer service."

Voordelen: "Nothing to expect more"
Nadelen: "The amount of snacks served should be increased"

Nadelen: "The fact that because I was late for my flight, my reservation was cancelled. I was not given the opportunity to change my flight at all, I just lost out on the return portion of my travel. I would have been willing to pay a fee to change my return, but not given the opportunity. Had I booked directly with the airline, they would have had no problem making a change. Buyer beware!!! If you don't book directly with an airline, you may suffer the same fate as me! This was an almost $1,300 dollar learning experience. Do not use third party online booking agents! You do not have the same protections as dealing with the airlines directly."

Nadelen: "Flight was delayed over an hour and nothing to drink was provided."

Voordelen: "The flight was smooth despite prior warning from the pilot of possible turbulance.The flight attendants were generally friendly and helpful."
Nadelen: "It was delayed almost half an hour."

Voordelen: "everything was smooth / great service"
Nadelen: "AC was too cold for 6am in the morning. very uncomfortable"

Nadelen: "Ran out of salmon for meal"

Voordelen: "On time"

Voordelen: "My husband had wheel chair assistance, they crew that handled him were very caring, saw us through. It was a good flight, on both ends. Patricia"

Nadelen: "We were told there's issue in communicating to the engine and delayed for two hours or more. The staff provided updates periodically but it would be better if the issue could be prevented before boarding. Although it's not expected, I was pretty happy the seat on my left was empty on first plane. On the sub plane they arranged an overweighted guy on my left which made the delay worse as he threw off the strong smell of curry."

Voordelen: "Friendly and professional staff"
Nadelen: "Entertainment system is crappy and looks like it's from the 1990's. It needs a serious overhaul. I reserved windows seats and showed up to check and had been placed in the middle."

Voordelen: "Efficient. tv on back of screen didn't work"

Nadelen: "The announcement about turbulence were to much. Could have been way more subtle or shorter"

Voordelen: "Originally this flight was scheduled to be an 1hr and 17minute flight. It only took 55 minutes from gate to gate. Flight attendant was really friendly, overall a very great experience."
Nadelen: "The aircraft that was servicing this route was tiny and at times I found it difficult to stand up properly without hitting my head. There was a little chop upon takeoff but besides that everything went smoothly."

Voordelen: "Captain gave us regular updates"
Nadelen: "LGA closed for wind. We sat on taxi road for 2 hours. Crew could have served more than water while we waited. No AirCanada's fault but crew should have a plan to serve the snacks/ food if we are sitting for two hours and the total flight time is 1.5 hours."

Voordelen: "ok"

Voordelen: "Free snacks , on board entertainment, friendly warm crew."

Nadelen: "Workers never helped to get us on our flight even though the delay was caused by Air Canada's technology errors. Had to pay $200 for a rebooking fee , rather than accommodating us for Air Canada's error. Highly disappointed after hearing such great things about this airline."

Voordelen: "The process from start to finish was very well coordinated. Crew kept passengers informed of situation as they arises due to matters beyond their control while maintaining the integrity of Air Canada."

Voordelen: "The crew was friendly and multi-lingual. The food was fine and beverages were frequently offered. I live in Michigan, but flights from Windsor (via Toronto) to Europe are much less expensive, so well worth the drive over the border."
Nadelen: "This airline only allows for one free checked bag when flying internationally. The checked bag size is stringent (but at least travelers are notified about that several times when booking and paying on line. The movie options are limited, but still enough variety to find something to watch."

Nadelen: "The flight was originally delayed by 30 minutes.. reasonable considering the high winds in both NYC and Toronto. Things started going wrong after we boarded the airplane and then were told the flight crew had not yet arrived from LGA. There is simply no excuse for airlines not keeping sufficient standby crew capacity to minimize these issues. This is a clear case of the airline under staffing at the expense of its customers. By the time the flight crew arrived we were just barely able to make the 8:45 wheels up time for our clearance. The flight to LGA was uneventful until we landed. We were then told our gate was occupied by another plane, a delay that was initially forecast to be a few minutes turned into what seemed to be close to an hour. As a result, I arrived home to my Manhattan apartment at least two hours later than I should have. Flight delays happen, I accept them when they are for reasons that cant be avoided... I look for other airlines (such as united) when they occur for entirely preventable reasons and result in back pain from being trapped in an airline seat for 3+ hours instead of the 1hr 15 or so I should have been stuck in the seat."

Voordelen: "For the most part all crews were courteous and friendly. Early boarding for a disabled person traveling with our family was problematic on each leg of the trip."
Nadelen: "Not being informed of the reasons for the delay of almost four hours in the Toronto to Amsterdam leg was a major disappointment. Legroom on both transatlantic legs was a problem as well."

Voordelen: "Never got on this flight. We were never given an email to self check in, and we're unable to board 45 mins before at the gate coming frim anotthe flight. They overbooked this flight & sold our tickets, and then told us we couldn't get on flight. Now we are out $2500 buying new tix!"
Nadelen: "All the above. A simple check in email would have averted this problem. All the other airlines do this. We were under the presumption that we had to check in at airport when we didn't get check-in notice. Furthermore, they sold our tickets, so we're down $2500 and they doubled their profit. It would be hard for me to say I will use Air Canada or kayak in the future."

Voordelen: "The crew was very pleasant, there was in-flight entertainment, and even refreshments. All 3 of these are rare these days so I was happy about that."
Nadelen: "There was a delay but that's ok."

Voordelen: "Once, on board everything went smoothly"
Nadelen: "Not being made aware of the real departure time ahead of time."

Voordelen: "Replacement flight was fine but third time original flight in early afternoon to LGA cancelled in the last eighteen months."
Nadelen: "Flight ac714 was cancelled. Put on AC716 which put me at LGA in evening rush hour."

Voordelen: "The crew was great as usual, and I always enjoy the unique selection of international film in the entertainment system."
Nadelen: "That old plane was VERY drafty around the emergency exit. I can't remember ever feeling cold on a plane. Usually it's the opposite. But here was a consistent stream of ice cold air leaking through the airframe around the emergency exit. It was cold enough that I had to put several layers of blankets up on the wall and lean against them all the way home. In addition, my seat was so "well-used" that it provided very little support and often felt as though I was sitting on a bench. Not a pleasant experience."

Voordelen: "I arrived home safely. I needed"
Nadelen: "I needed assistance as I have a broken ankle. Waited, waited and waited some more for assistance. Handed off 5 times until I got to the gate. Given a seat first in the exit row and naturally had to have that changed as I could not assist others. Placed even further back in the plane. It took the full three hours plus since deplaning the Austrian Air flight to get to the Air Canada gate."

Nadelen: "we no have entertainment for 8 hours. 20 TV's no worked in the plain"

Voordelen: "My flight was cancelled suddenly and my luggage are lost. I stayed at the airport until 4.am."

Nadelen: "Delayed flight rough landing"

Voordelen: "Well worth the upgrade price to purchase Business Class."

Voordelen: "Comfort, service, flexibility"

Nadelen: "It was a very hot flight"

Voordelen: "Crew were great and friendly."
Nadelen: "Delayed flight. My 3rd delayed flight with Air Canada since July."

Nadelen: "Don't understand why we were forced to board the plane even though it was clear we couldn't fly out. Sitting in the plane for 3 hours was not fun considering the flight itself is 1 hr!"

Voordelen: "Flight was late both going and coming back"