New York autoverhuur

Voordelen: Staff is friendly fast and helpful

Nadelen: Hidden insurance fee that was mandatory, would have been cheaper online, but once your in the store they make you pay an arm and a leg. Their location is extremely remote and no public transit nearby. Car smelled like cigarettes, was sticky inside, gasoline was not all the way full. I booked three days for $175, with mandatory insurance it was $240 after toll charges it was $300. Prepare for these fees.

Voordelen: The Nissan Sentra was really good on gas but that has everything to do with the type of car and nothing with the car rental location.

Nadelen: This car rental location is a money gauging place. They are not upfront about their terms and conditions and they over charge for their services upon returning car. I won’t be back.

Voordelen: I didn’t like anything about this place !! They recommended me a grey Nissan Altima as I was going on a road trip to Idaho. The car was dirty on the inside , later on I realized the window wipers was beyond shitty -they need to be changed ASAP ! The right wheel needs alignment, the breaks were really poor as a deer popped out of nowhere and I ended up hitting the deer due to the fact the car wouldn’t stop in time ( deer survived ), the back wheels need new shocks ! I mean what wasn’t wrong with this car smh ! Upon return I wanted to speak with the gentleman ( brown skin bald guy ) about the horrible recommendation he provided and he just brushed me off ! Not cool ! IAN one of the workers , he was very Apologetic and he realized everything that was wrong with the car rental. I will NEVER rent from Ace / drivio jfk every again !! What they don’t tell you is locals going over 2,000 miles within the time rental have to pay $10-$15 extra ! But if you fly In you get unlimited mileage; which made no sense ! So beware of that ! What a horrible experience. I don’t usually leave reviews but for this situation I had to help the next person who they try to recommend that grey Nissan Altima to . Be careful ! Overall score 2

Nadelen: Everything could’ve went better ! Check your car functions on the regular ! Maybe people will have a Better experience And not have to be on pins and needles their whole vacation because the poor quality cars you provide.

Voordelen: Drop off was fine, and the staff was very helpful for the most part. The car was clean and there were no vehicular issues

Nadelen: The car rental place itself it’s very difficult to find, there were no signs to let me know where I was so I spent over half an hour looking for the place itself. ACE could do a better job of putting a sign out so it’s not so difficult to find

Voordelen: The car I originally rented came in with a flat tire that couldn't be fixed until the following day. They upgraded me to a better model to accommodate

Nadelen: Location is hard to find with very little signage. The car we got made A LOT of noise. The car ran okay, but was super noisy. We inquired to modify the reservation and they would not allow us.

Voordelen: Nothing

Nadelen: Location is a trailer that’s really Fox Rent a Car not Ace. The line to pick car up is out in the open so for me I had to wait for over 2 hours in the pouring rain waiting to pick my car up. There was only one person checking people out when even with COVID restrictions there could easily be 2 or 3. Reservation said unlimited miles but unless you have your flight ticket to show them it’s 200 per day. They find little ways to charge you extra like extra pass which they charge you $6.95 on top of the roll each time you use it. Basically what you tried to save by going to a budget friendly place is NOT worth it. Never again. Ruined the start of my trip.