Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
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2,0
Voordelen: They called to talk to me.
Nadelen: They canceled my reservation. It would be better to have the vehicles in stock if I’m able to reserve them.
beoordeling van
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10,0
Voordelen: Staff member personally went over the car with me and made sure I was comfortable with everything about it. Vehicle was clean and well maintained (new). She gave me a card so I could call if I had any issues during my rental.
Nadelen: There is always a hard sell on the rental insurance bit which I dislike, but this was no worse than other times.
beoordeling van
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8,0
Quick turnaround, will use them again
Voordelen: Short queue, nice person behind the desk and no high pressure up-sale which I would have refused anyway.
Nadelen: The car was a little basic, but I didn't really expect much more for the low price I paid.
beoordeling van
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10,0
Voordelen: Very efficient. No waiting for desk in terminal, transfer bus or car collection
beoordeling van
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10,0
Quick and Efficient
Voordelen: I received an upgraded vehicle. The staff were very pleasant.
Nadelen: I booked through CarTrawler who themselves wherever good. The only probably with booking through an agency is that it is very difficult if not impossible. The upside is that the rates are very good.
beoordeling van
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10,0
In comparison to Europcar
Voordelen: Customer service was excellent at Alamo, having rented from Europcar twice and on each occasion experienced a truly awful customer experience this was a pleasant surprise. I will never rent from Europcar again, Alamo has my business
beoordeling van
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8,0
No surprises except trying to navigate around the station
Voordelen: Good car, no problems, no surprises. Deposit returned promptly. Olivia at the St Pancras desk was friendly and very helpful.
Nadelen: It's easy to get out of St Pancras station...but not so easy to get back in! I circled the station twice before finding the entrance.
beoordeling van
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10,0
The staff made the experience incomparable
Voordelen: I very rarely comment on experiences like this unless its particularly bad or particularly good. In this case it's the latter and I couldn't fault Alamo throughout the entire process. The cost was low, the service was remarkably good and I received a free upgrade. Wouldn't waste time looking anywhere else.
Nadelen: The car smelt ever so slightly of smoke- that's all I have as a negative
beoordeling van
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4,0
Paid a premium and got a lemon
Voordelen: Friendly staff at pick up
Nadelen: Car was brand new but a warning light came on and we were unable to drive the car until RAC came out. Meant we had to cancel plans to meet friends. Not the companies fault but felt like we had no real options and very disappointed to cancel plans
beoordeling van
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10,0
In vergelijking met Europcar
Voordelen: Customer service was uitstekend bij Alamo, gelet gehuurd bij Europcar tweemaal en telkens ervaren een echt verschrikkelijk customer experience was dit een aangename verrassing. Ik zal nooit huur van Europcar, Alamo heeft mijn bedrijf
beoordeling van
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8,0
Geen verrassingen behalve proberen te navigeren rond het station
Voordelen: Goede auto, geen problemen, geen verrassingen. Borgsom terug onmiddellijk. Olivia in het St Pancras receptie was vriendelijk en zeer behulpzaam.
Nadelen: Het is gemakkelijk om uit St Pancras station ... maar niet zo gemakkelijk om terug in! Ik omcirkeld het station twee keer na voordat het vinden van de ingang.
beoordeling van
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10,0
Voordelen: Staff member personally went over the car with me and made sure I was comfortable with everything about it. Vehicle was clean and well maintained (new). She gave me a card so I could call if I had any issues during my rental.
Nadelen: There is always a hard sell on the rental insurance bit which I dislike, but this was no worse than other times.
beoordeling van
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10,0
Voordelen: Very efficient. No waiting for desk in terminal, transfer bus or car collection
beoordeling van
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10,0
Quick and Efficient
Voordelen: I received an upgraded vehicle. The staff were very pleasant.
Nadelen: I booked through CarTrawler who themselves wherever good. The only probably with booking through an agency is that it is very difficult if not impossible. The upside is that the rates are very good.
beoordeling van
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10,0
In comparison to Europcar
Voordelen: Customer service was excellent at Alamo, having rented from Europcar twice and on each occasion experienced a truly awful customer experience this was a pleasant surprise. I will never rent from Europcar again, Alamo has my business
beoordeling van
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10,0
The staff made the experience incomparable
Voordelen: I very rarely comment on experiences like this unless its particularly bad or particularly good. In this case it's the latter and I couldn't fault Alamo throughout the entire process. The cost was low, the service was remarkably good and I received a free upgrade. Wouldn't waste time looking anywhere else.
Nadelen: The car smelt ever so slightly of smoke- that's all I have as a negative
beoordeling van
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10,0
In vergelijking met Europcar
Voordelen: Customer service was uitstekend bij Alamo, gelet gehuurd bij Europcar tweemaal en telkens ervaren een echt verschrikkelijk customer experience was dit een aangename verrassing. Ik zal nooit huur van Europcar, Alamo heeft mijn bedrijf
beoordeling van
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8,0
Quick turnaround, will use them again
Voordelen: Short queue, nice person behind the desk and no high pressure up-sale which I would have refused anyway.
Nadelen: The car was a little basic, but I didn't really expect much more for the low price I paid.
beoordeling van
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8,0
No surprises except trying to navigate around the station
Voordelen: Good car, no problems, no surprises. Deposit returned promptly. Olivia at the St Pancras desk was friendly and very helpful.
Nadelen: It's easy to get out of St Pancras station...but not so easy to get back in! I circled the station twice before finding the entrance.
beoordeling van
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8,0
Geen verrassingen behalve proberen te navigeren rond het station
Voordelen: Goede auto, geen problemen, geen verrassingen. Borgsom terug onmiddellijk. Olivia in het St Pancras receptie was vriendelijk en zeer behulpzaam.
Nadelen: Het is gemakkelijk om uit St Pancras station ... maar niet zo gemakkelijk om terug in! Ik omcirkeld het station twee keer na voordat het vinden van de ingang.
beoordeling van
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2,0
Voordelen: They called to talk to me.
Nadelen: They canceled my reservation. It would be better to have the vehicles in stock if I’m able to reserve them.
beoordeling van
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4,0
Paid a premium and got a lemon
Voordelen: Friendly staff at pick up
Nadelen: Car was brand new but a warning light came on and we were unable to drive the car until RAC came out. Meant we had to cancel plans to meet friends. Not the companies fault but felt like we had no real options and very disappointed to cancel plans
beoordeling van
