IATA code | BA |
---|---|
Routes | 512 |
Hoofdroute | Nice Côte d'Azur naar Londen Heathrow |
Luchthaven overzicht | 194 |
Hoofdluchthaven | Londen Heathrow |
Voordelen: Yes
Voordelen: Nothing YOU PEOPLE NEVER CANCEL my flight, IM STILL IN THE USA!!!! U NVR EXPLAIN TO UR CUSTOMERS WHAT KIND OF COVID TESTING THEY NEED TO TELL U SPECIFICALLY WHAT KINDBOF COVID TESTING IS NEEDED!!! BEFORE THEY DEPART FROM THE USA ESPECIALLY BRITISH AIRLINES AND AMERICAN AIRLINES U DONT DESERVE A BETTER RATING I SHOULD BE IN ABUJA NIGERIA RIGHT NOW BUT IM STILL HERE IN THE USA. u made my FIRST INTERNATIONAL TRIP A TOTAL WASTE OF MONEY AND TIME U GAVE ME THE RUN AROUND WITH AMERICA AIRLINES AND BRITSH AIRLINES TO HAVE THEM SAY I WAS A NO SHOW!! I showed up I was DENIED BOARDING FROM ALBUQUERQUE NM because they said my covid testing was expired there is NO GUARANTEE these covid testing will come back from any lab in time for departure..
Nadelen: Nothing YOU PEOPLE NEVER CANCEL my flight, IM STILL IN THE USA!!!! U NVR EXPLAIN TO UR CUSTOMERS WHAT KIND OF COVID TESTING THEY NEED TO TELL U SPECIFICALLY WHAT KINDBOF COVID TESTING IS NEEDED!!! BEFORE THEY DEPART FROM THE USA ESPECIALLY BRITISH AIRLINES AND AMERICAN AIRLINES U DONT DESERVE A BETTER RATING I SHOULD BE IN ABUJA NIGERIA RIGHT NOW BUT IM STILL HERE IN THE USA. u made my FIRST INTERNATIONAL TRIP A TOTAL WASTE OF MONEY AND TIME U GAVE ME THE RUN AROUND WITH AMERICA AIRLINES AND BRITSH AIRLINES TO HAVE THEM SAY I WAS A NO SHOW!! I showed up I was DENIED BOARDING FROM ALBUQUERQUE NM because they said my covid testing was expired there is NO GUARANTEE these covid testing will come back from any lab in time for departure.. u need to let ur travelers know what kind of covid testing each country they visit, BEFORE THEY DEPART!! AND FYI U NEED TO UNDERSTAND THAT THERE IS NO GUARANTEE THAT THE LABS WILL COME BACK IN TIME OF THEIR DEPART!! U MADE MY INTERNATIONAL TRIP A NIGHTMARE AND U WONT GIVE ME A REFUND OR OPTION TO RESCHEDULE AT A LATER DATE!!!
Voordelen: Nothing
Nadelen: I wish kayak gets back to customers .. very poor customer service .. flight delays .. no proper assistance
Voordelen: Economy is always Economy and I got what I paid for therefore I am satisfied with that fact. In addition we were on time.
Nadelen: All was well with the Airline and British Airways met all the safety protocol, I expected. The booking with Kayak was made online. I had questions after the booking, I called. The representatives were very helpful,. professional and courteous. Thank you.
Voordelen: N/A
Nadelen: My flight was canceled. The airline couldn’t help me because I purchased my ticket through a 3rd party/ aka kayak. I filed a dispute with my bank for the purchase of a $3500 airfare that was required to accompany the $7000 trip I purchased, for the trip of a lifetime to see Egypt and Jordan. This ARRANGANT responded that they were going to take me to claims court. I purchased a flight to Cairo, There were no flights out of Heathrow. That was my connecting flight. Who is responsible ??
kayak, you need to be better than this.
Voordelen: You messed me up since.
Am still in Atlanta
Have canceled your tickets.
Would have been in Nigeria now.
Even with your rescheduling for tomorrow, i was told i have to quarantine for 3 days in London where i don't know anyone.
Just refund my money. Thanks
Voordelen: Comfortable ride
Voordelen: it was a good flight within airline standards
Nadelen: I really did not find anything to improve, it was a pleasant flight
Nadelen: I really did not find anything to improve, it was a pleasant flight
Voordelen: I was unable to board my flight given British airways misinformed me about a COVID test prior to boarding for a flight to Israel. This resulted in a $50 fee, loss of money.
Nadelen: There should be no charge and a refund issued for a mishap on behalf of British airways.
Voordelen: Promptness
Nadelen: Food offering
Voordelen: Prompt
Nadelen: Food offering
Voordelen: I was upgraded to first class because the flight was not full. So that was truly a blessing! And the service was great!
Voordelen: The limited amount of people flying
Nadelen: Updated tv and movie selection
Nadelen: How many people allowed to travel per plane during COVID
Voordelen: Crew members were very friendly and checked our bags for free.
Nadelen: Boarding and disembarking by row segments causes more delays and doesn’t do much to avoid contact with other people.
Voordelen: Crew was super polite and attentive. New modern equipment.
Nadelen: The EROSNOW channel was very heavily cut and censored, I feel like I still need to watch those movies again somewhere to understand what happened.
Nadelen: Customer Service is Dead with British Airways!!! I will make every effort not to fly with BA again
Voordelen: the crew on the flight were simply amazing! Kind, caring, 5*
Nadelen: There was questionable social distancing at check-in and most definitely none from the arrival at the departure gate to using the suttles to get to the plane and boarding. While I appreciate the ever-evolving challenges the current global situation are brining, this was a failure on your behalf. Istanbul international airport = disappointment and a letdown.
Voordelen: Overall great
Nadelen: Nothing
Voordelen: The move choices were good. The food and wine options were decent.
Nadelen: The boarding process was confusing.
Once boarding began, there was no attention paid to distancing guidelines.
I heard the crew make announcements about mask requirements but never saw anyone being directly reprimanded or corrected for not wearing a mask or not covering their nose while boarding or walking around the cabin.
Even though I only counted fewer than 20 passengers for over 100 seats, upon boarding, three solo passengers were assigned to sit in adjacent seats, with me in the row directly in front of them and another passenger in the row directly behind them. There was no precaution to space out passengers whatsoever. I had tried to choose my seating during check in but the online app was difficult to understand what seats were actually open or taken. Once I boarded it was clear the online information was incorrect. With so few passengers, the gate crew could easily have taken the time to review seating and re-seated customers for improved health and safety.
This was my first time flying during COVID and I had thought airlines were doing more to instill trust in customers to keep customers flying but I will not be flying again until COVID is over as I did not see precautions keeping customers safe.
Nadelen: Crew could have reprimanded people not wearing their masks or not covering their noses.
The airline could have kept middle seats open to instill more confidence in flying.
Voordelen: Gemma Crane was excellent! She knows the benefit to a cup of tea and made me feel very special for the entire flight. Thank you Gemma.
Nadelen: Toilets are not good
Voordelen: The fact that there was no one sitting by me was fab. Through man on priority check in desk was very helpful getting me the assistance I needed
Nadelen: More choice of meal. Getting special.assistance.upon arrival at.Istanbul airport first outbound flight was hard. I nearly fainted as I had to stand for so long.
Voordelen: Flight was fine.
Nadelen: Crew was not very friendly.
Voordelen: From JFK to London, staff was friendly.
Nadelen: From JFK to London, a large number of passengers were not wearing masks properly and the crew did not take action other than a reminder early on.
From London to Edinburough, the crew was somewhat rude.
Voordelen: Both crew and the seat were great. Friendly staff.
Nadelen: It was all perfect.
Nadelen: Cancelation policy
Voordelen: I purchased business class food was uneatble cald sandwich
Nadelen: Staff unfriendly
Voordelen: Crew great
Nadelen: No social distancing enforced, I was sat next to another person (no spaces between booked seats)
Voordelen: Great flight and well organised during Covid-19
Voordelen: Nice crew
Voordelen: Seating was comfortable though a tad bit cramped.
Nadelen: Window was dirty from someone touching it on a previous flight. Cannot wear headphones during takeoff or landing was an inconvenience. Cabin crew made sure all passengers were held tightly to their rules but then got themselves a coffee and chatted up front the majority of the time. (Only an hour trip, so no beverages or snacks for us)
Voordelen: Flight was cancelled
Nadelen: If flight took place
Voordelen: Flight was cancelled
Nadelen: If flight took place
Nadelen: Nothing!!! It was a great flight!!!
Nadelen: Nothing
Voordelen: The crew were amazing, kind and attentive. My seat 30H had the ultimate leg room ( I am 6' 4") so it was fantastic for me. The food was quite tasty. Really enjoyed the humorous BA video for the safety
Nadelen: No
Voordelen: Boarding was quick and expedient. I was worried the flight might have been held up because Schiphol airport is too small to handle its increasing air traffic and is often backed up with planes waiting on the tarmac to dock or take off.
But it was an early morning flight and everything went smoothly. We landed on time, disembarked efficiently, and were on our way.
Nadelen: Everything was great.
Voordelen: The crew was exceptional, the service was great and the entertainment options were abundant. Great flight!
Voordelen: Flight on time, seats comfortable.
Nadelen: For such a short flight no improvements are needed.
Voordelen: Comfortable seats, new plane and friendly crew.
Nadelen: Food needs to improve. Pasta versus pasta is not a choice.
Nadelen: Nothing,perfect flight
Nadelen: Nothing, one of my best flights ever.
Voordelen: Crew was ok and the seat was a bit uncomfortable. I am over 6 feet so I always have a bit of a problem with the seat
Nadelen: Seat
Nadelen: Significant delays
Nadelen: The flight from London to Miami was great! The one from Miami to Las Vegas was awful. No seat-back entertainment screens, not power outlets so you could watch on your own device, one bottle of water for a five hour flight, and ride, inattentive cabin crew. I should point out that while I booked through BA, both flights were operated by American Airlines.
Voordelen: It flew
Nadelen: Nothing
Voordelen: Crew is very attentive and working hard during trying times.
Nadelen: My chairs screen in particular was very difficult to use because the touch screen was not working 90% of the time.
Voordelen: The crew was fabulous. Very helpful and upbeat!
Nadelen: The food wasn’t very good.
Voordelen: We were able to leave the country quickly.
Nadelen: It was freezing on the plane.
Voordelen: Literally nothing.
Nadelen: It could have happened.
Voordelen: Crew were polite
Voordelen: Crew was attentive - the service from SJC is much better than SFO - less crowded etc. New 787 and Premium Econ is great.
Voordelen: everything was fine. uneventful
Nadelen: Food
Voordelen: everything was fine. uneventful
Nadelen: food
Voordelen: The crew was super friendly and amazing at an incredibly tough and tense time due to the Coronavirus outbreak. A very stressful and long flight was made a bit better and I truly thank you guys for that.
Nadelen: Was overnight flight but food was served very late and lights were on for a while so people were getting drunk and loud with free alcohol served but no milk for toddlers available.
Voordelen: Very comfy seats.