Vind goedkope vluchten naar Tsjechië

Voordelen: "The crew was nice, the food was really good, the plane was clean, and they used reusable silverware and plates to avoid waste."

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Voordelen: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."
Nadelen: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."

Nadelen: "Seats too close when leaning back"

Voordelen: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"

Nadelen: "A little more leg room would be great"

Voordelen: "The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry."
Nadelen: "The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room."

Voordelen: "Short flight, no entertainment. They still offer free snacks on short flights, a plus, but it was an almost frozen cheese sandwich. A Little bag of pretzels would be better. The crew was very friendly."
Nadelen: "Boarding is confusing. Bad lines, unorganized, and people pushing. They should probably come up with a better system."

Nadelen: "Seats are too cramped for an international flight."

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Nadelen: "We didn’t make it to Venice due to delays because Boston wasn’t ready for a snowstorm."

Nadelen: "12 hours flight just one hot meal."

Nadelen: "Too hot. Too late. Staff could have been more accommodating. Online checkin was impossible."

Voordelen: "The food that I did get was decent There was wine A couple decent movies were available"
Nadelen: "They were basically out of food almost everytime they got to me. The Arm rest only went half way up They didnt pass out water as much as they usually do"

Voordelen: "I was gratified to see that the 777 Boeing aircraft have now replaced the older Airbus aircraft..... This is my sixth time traveling to Switzerland from San Francisco on Swiss....Their service in my opinion remains excellent......The cabin crew was cheerful friendly yet remained very efficient at the same time... The food was very good, , The two meals that comes with one's Ticket still also comes with complimentary beverage service .... and even a warm moist towel is offered towards the end of the flight ... not bad for a seat in coach ...."
Nadelen: "I had no complaints except that there was a 40+ minute delay in receiving our checked baggage..... this could have been a problem With the airport ground crew at Zurich airport ....."

Voordelen: "Nothing about it"
Nadelen: "They didn't even take us!"

Nadelen: "carry-on baggage procedure not clear. deal with this issue upfront, not at end when cost is 3x more so Swiss can make more money this way."

Voordelen: "Fast boarding and deplaning."
Nadelen: "Not clear seat bookings cost $35. I was assigned the last row. Extra short width, pitch, couldn't fully recline (A340-300) Terrible food. Super old, tired plane. Crappy in-flight entertainment with non-intuitive controls. Poor air conditioning. I felt like I was stuffed in a cage for 7 hours. Way worse than United domestic."

Voordelen: "The buttered pretzel was nice, and different."
Nadelen: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."

Nadelen: "No leg room very uncomfortable"

Voordelen: "clean, very new plane friendly staff"
Nadelen: "delay"

Voordelen: "on time performance; friendly flight attendants"
Nadelen: "bought a seat reservation in premium economy and was the last group to board. No extra leg room in "premium" economy."

Voordelen: "Captain kept us informed regarding takeoff"
Nadelen: "Sitting too long"

Voordelen: "Very professional!"

Voordelen: "Excellent Service. Excellent food."

Voordelen: "staff was very nice"

Voordelen: "It was very efficient and the staff was very nice. The line was long but fast. The seats have quite the lean which made it easier to lie back. Getting Swiss chocolate is always a plus."
Nadelen: "The seats weren’t as comfortable or fluffy but it was a short flight so it can very well be overseen."

Voordelen: "Friendly and high quality service"

Voordelen: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"

Voordelen: "Crew was courteous."
Nadelen: "Nothing"

Voordelen: "Swiss took care of your mistake, booked on subsequent flight."
Nadelen: "No idea a you never actually delivered a ticket. Flight over sold, Swiss had no record of the booking. KAYAK screwed up."

Nadelen: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"

Voordelen: "-"
Nadelen: "- late in arrival - 2h late in departure - lost my luggage"

Voordelen: "The plane was very clean the seats were neat and everyone was very friendly."

Nadelen: "Old planes. Food was okay. Business zeats not too comfortable."

Nadelen: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."

Voordelen: "I was concerned the connections would be too tight but it worked out great!"

Voordelen: "Crew and people were fabulous!"
Nadelen: "LONG lines at check in. Almost missed flight even being there 90 mins early."

Voordelen: "staff were very helpful"

Nadelen: "1 hr 50'' delay"

Voordelen: "Everything ran like clockwork"

Voordelen: "All was good except the snack - it was ok"
Nadelen: "n/a - quick flight"

Voordelen: "They put us in a nice hotel"
Nadelen: "Flight was delayed for more than 1 hour and it was overbooked. So they put us on a united flight for today. This flight is also overbooked."

Voordelen: "Clean and efficient plane, crew and procedures."

Voordelen: "I don't think I'd ever experienced such a friendly and empathetic crew."
Nadelen: "Security was a disaster in Amsterdam. Lines were long and they were checking everything - e.g. My bag had to be screened 2x because of my Kindle, which never happens. But the crew was Extremely accommodating and helpful."

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Voordelen: "The food was great, the seats were thin and we had a lot of room and the staff was super!"
Nadelen: "Nothing, we would have stayed in this airplane longer...."

Voordelen: "I like that this plane had more leg room then other airlines."

Voordelen: "Reclinable seats."
Nadelen: "The food!! The lights could be dimmed as it was a night flight."

Voordelen: "The aircraft"
Nadelen: "No overbooking next time!"

Voordelen: "Comfortable seat, great crew."
Nadelen: "Flight delayed, no USB port and no entertainment"

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "absoluut geen klachten"

Nadelen: "Uitermate tevreden!"

Nadelen: "Vertraging"

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "Nice flight ...was comfortable travel ...good food.Thanks"
Nadelen: "No such things"

Nadelen: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Voordelen: "I slept pretty much the whole time"

Nadelen: "Flight departed 35 minutes late"

Nadelen: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Nadelen: "Didn’t happen."

Voordelen: "Professional crew. Good boarding."
Nadelen: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Nadelen: "The movie selection did not seem extremely varied."

Voordelen: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Nadelen: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Voordelen: "Friendly in-flight personell"
Nadelen: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Nadelen: "Customer service"

Voordelen: "Great"
Nadelen: "Great"

Voordelen: "Nice to have a wrap for the snack."
Nadelen: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Voordelen: "Friendly attendants. Decent food, and frequent snacks and beverages."
Nadelen: "No charging ports for electronic devices."

Voordelen: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Nadelen: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Voordelen: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Nadelen: "there was no lounge close to our departure gate"

Voordelen: "Nice flight, nice crew, and a nice experience."

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Voordelen: "Great service"

Nadelen: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Voordelen: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "Excellent very good"
Nadelen: "Everting so good ex"

Nadelen: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Voordelen: "Decent seat size. Sorta slept the whole flight."

Nadelen: "Bag was lost"

Voordelen: "Very friendly staff"

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Nadelen: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Nadelen: "Flight was delayed"

Voordelen: "Flight was delayed for three hours and was a very stressful flight"
Nadelen: "Flight was not on time and got to destination very very late pier management of aircrafts"

Voordelen: "Prima vlucht! Geen aanmerkingen."

Voordelen: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Nadelen: "Nothing!"

Voordelen: "In Toronto werd ik aangesproken door een dame van KLM met de vraag hoe ik reisde, alleen of in groepsverband etc. Zij gaf aan dat ik gebruik kon maken van de lounge en dat er hulp aanwezig was om bagage in te checken bij de self check-in. Uitermate vriendelijke en behulpzame dame. Tijdens de vlucht was er zeer vriendelijk en behulpzaam cabinepersoneel beschikbaar."

Nadelen: "Lang wachten bij de incheck"

Voordelen: "The price and route were convenient."
Nadelen: "Very little service from the crew. Lukewarm, almost cold coffee, no water over 10 hours. Terrible movie sound. Not much video selection. People in as aisles ALL the time. Ugh"

Voordelen: "A very average experience. Nothing amazing."
Nadelen: "Flight was very delayed, crew at the counter would not give updates or be kind enough with the situation."

Voordelen: "Seats were comfortable"
Nadelen: "Rude crew,delays all the time"

Voordelen: "Nothing, 45 minutes delay my bag never came on time barely made it to the flight"

Voordelen: "every thing was great. Could not have been better."
Nadelen: "It was perfect."

Voordelen: "They offered a cookie, coffee and water. If you want more you have to purchase it. I was amazed by the punctuality."

Voordelen: "The crew was good"
Nadelen: "Our flight was delayed both ways and we were late for connecting flight and stayed at hotel for 1 night"

Nadelen: "I had requested a wheelchair upon arrival in Warsaw and in Toronto but it was not provided."

Voordelen: "Crew and staff were amazingly friendly. The seats were comfortable."
Nadelen: "The flight from Newark to Warsaw was delayed by over an hour."

Voordelen: "Service excellent"
Nadelen: "Late flight"

Voordelen: "It was ok"
Nadelen: "Teleportation"

Nadelen: "Poor quality of announcements in Warsaw for boarding times."

Nadelen: "The plane was so hot!"

Voordelen: "The food, crew, entertainment"
Nadelen: "Boarding was completely awful"

Nadelen: "At least one free drink on international 2 hours flight would be fair."

Voordelen: "Crew was OK"
Nadelen: "Business class seats are awful, as they are for all European flights. Regular seat with middle seat unoccupied. No entertainment at all (no movies, no music)"

Voordelen: "the crew was really amazing!"

Voordelen: "the crew was really amazing!"

Voordelen: "Good service. Food is provided (one hot meal and one sandwich). Selection of entertainment (movies, TV shows...etc) are good."
Nadelen: "Long flight hours."

Voordelen: "полет был хороший, спасибо!"
Nadelen: "всё было хорошо!"

Voordelen: "Movie selection, games, food, dreamliner plane"
Nadelen: "Legroom, seat comfort"

Nadelen: "Gate closed when I got there....late because first flight delayed. Poor , slow security check-in. Inadequate staff and number of lines"

Nadelen: "They lost my laguage."

Voordelen: "Flight attendants were very kind and pleasant. Meal service and entertainment were more substantial than expected."
Nadelen: "Extreme delay supposedly as a result of a lightning strike to the plane. About 9 hours delay and a missed connection. The only compensation given for this dealy was a voucher for a 20 Euro meal at the airport restaurant of my choice. I know planes get hit by lightning on average of once a year, but it typically does not take 3 to 4 hours to inspect and confirm the safety of the plane's electrical system. But perhaps better safe than sorrry!"

Voordelen: "Movie selection was good"
Nadelen: "The boarding was very slow."

Voordelen: "Great price for a one way ticket to NYC Modern and comfortable Boeing 787 Dreamliner Courteous crew"
Nadelen: "Little more organized boarding area Not sufficient new movie titles but it was OK"

Voordelen: "The flight itself was not bad"
Nadelen: "Customer service was horrible at the airport from staff . They did not let us board , even though we got there on time from Chicago and people were still in line. We waiting 6 hours , and the flight was delayed another 1 hour and a 1/2.. customer service did not accommodate us in our time in Poland . We had to pay additional fees for transportation from airport to hotel"

Voordelen: "The entire cabin crew was excellent. Service fabulous. Requested vegetarian meal. It was supurb. Very unusual for flight from. Eastern European countries They exceeded my expectations . Thank you"
Nadelen: "Boarding from. EWR WAS lousy. Flight going to Warsaw was delayed to start with . They did not announced . Only shown on screen. They have to definitely announce to the passengers THEY WILL BOARD AS PER GROUP NO. . NEED NOT MAKE A BIG LINE JUST RELAX ON THE CHAIR . PEOPLE ARE TIRED OF STANDING in the line for a long time May be they need to have more group Nos to easy facilitate boarding . This is only a suggestion. If they want to improve customer experience and travel again with them"

Voordelen: "Good entertainment system, even had a few current movies"
Nadelen: "Food was dreadful. Beverage selections limited. Not enough beverage service."

Voordelen: "Left on time. Pleasant crew. Good snack. Smooth flight and landing."

Voordelen: "Flight on time... arrived on time.... food was great...."

Nadelen: "Old films"

Voordelen: "Overall very good - no complaints. LOT is comparable with Lufthansa and KLM (the airlines I have most experience with) in terms of service and space. Boarding in Warsaw was chaotic - no announcements it just sort of started, I was in Zone 3 but there were only lines for Zones 1 and 2. The usual Central European pushing into the line. Flight was nice, smooth and good service. Leg room is limited but that is to be expected on any airline and flight. Would fly LOT again happily. On time, Captain made regular announcements. I arrived safely, as did my luggage. Can't wait for the direct service between Chicago and Budapest."

Voordelen: "Ik kan eigenlijk niet echt objectief een beoordeling geven want ik werk voor deze maatschappij dus vind uiteraard alles fantastisch (behalve het salaris haha)."
Nadelen: "Niets!"

Voordelen: "Excellent service better than expected accommodations. On time."

Nadelen: "I was forced to check in my hand luggage, but the Amsterdam personnel attached to it a tag without any flight information, so this luggage missed my plane in Warsaw on the connecting flight and arrived later that day as misplaced piece. LOT needs to fix the hand luggage tagging system on connecting flights."

Voordelen: "Professional crew."
Nadelen: "Late boarding, aircraft was full and the seats had very narrow width making the trip very uncomfortable for the passengers. Food was only served for extra payment (I didn't buy budget airline ticket at least the price didn't reflect that!). Parking in Frankfurt far away from the terminal, the busses were waiting long till start fully packed with people very frustrating."

Voordelen: "The boarding and the flight itself was fast as there were a lot of people for connecting flights in Warsaw."
Nadelen: "The flight was delayed for 1.5h which is not ok. I see that for LOT is a standard practice unfortunately."

Nadelen: "Bathrooms"

Voordelen: "Airport was small and quick to get through."

Voordelen: "they were not very late - within one hour."
Nadelen: "For three of us we had only one bag to check. They charged us 70 euro for that bag. All their flights were 30-60 minute late."

Voordelen: "We liked the cabin crew, they were friendly and helpful."

Nadelen: "Delayed by 2.5 hrs"

Nadelen: "The seats are squeezed, no space for normal legs. you have to wait a long time for a glass of water. I AM NOT FLYING WITH THEM ANY MORE"

Voordelen: "I like the food. Cabbage rolls on our wat back from Warsaw were unexpected. Such an excellent idea to serve Polish meals on the polish airline."

Voordelen: "Customer service was good and flight arrived on time."

Nadelen: "Flight was late to leave Warsaw, no apparent reason given."

Voordelen: "N/A"
Nadelen: "Unpleasant crew members"

Nadelen: "no Wi-Fi..."

Nadelen: "WAR -FRA Flight cold air blew in all the time. LOT should use no buses for that flight all the time"

Voordelen: "On time departure, and slightly early arrival. Everything ran smoothly. And seat spacing is quite generous!"
Nadelen: "It took a while to complete boarding, mostly because of carry-on luggage, but it did not delay departure."

Voordelen: "Comfortable, on time, smooth boarding"

Voordelen: "Nothing"
Nadelen: "Manners"

Voordelen: "Nothing, pretty much"
Nadelen: "I was told my hand luggage needed to go to the cargo, despite it being small enough to be with me. The food was a water bottle and chips. There was more than an hour late to boarding time. The crew were not informative about what was going on. The plane made worrying noises when taking off."

Voordelen: "WeII, I didn't die."
Nadelen: "Everything. They gave us a 10mx10m prison ceII with no windows and no AC to wait in. EVERYONE had to smushed into this room, as each gate area has its own security. Boarding the pIane was pathetic, with us standing in a bus for 20 mins and no expIanation. The back of the seats were faIIing apart."

Voordelen: "Crew was good, short flight on an older aircraft, everything was fine"
Nadelen: "Bags got left in Belgrade transferring from Helsinki despite this flight being delayed 30 mins, unsure how that happens..."

Nadelen: "This flight is apparently consistently late"

Voordelen: "Crew was great. Seat was as expected. Could use a seat pad as they get worn out after a few years and I have to sit on my blanket so my legs don't fall asleep"
Nadelen: "More movies and TV shows please!"

Voordelen: "Crew was very polite and helpful, seat pitch was acceptable for my height (1.92 cm)"
Nadelen: "I know this was a short flight but one tiny bag of pretzels is just not acceptable!"

Voordelen: "Crew"
Nadelen: "Seats"

Nadelen: "Snacks on the plane, comfort"

Voordelen: "Ok?"

Voordelen: "The crew is fantastic team,Dana is the best!Thank you"
Nadelen: "Food"

Voordelen: "Crew is fantastik,Dana is the best"
Nadelen: "Food"

Voordelen: "The air Serbia staff were top class"

Nadelen: "they charged me for baggage when it was supposed to be included"

Voordelen: "I didn't get to my AirSerbia flight."
Nadelen: "I didn't get to my AirSerbia flight."

Voordelen: "I was amazed with leg room for all regular economy seats, I'm tall guy and constantly have problem with leg room but here I was pretty suprised."
Nadelen: "Free you get small bag of pretzels and glass of water.. Everything else you have to pay. Same as in low cost companies but with ticket price of regular one."

Nadelen: "No entertainment equipment, video or audio."

Voordelen: "good service , everything good."
Nadelen: "nothing"

Voordelen: "Efficient boarding, friendly crew. Seats comfortable enough for an hour, but no longer."
Nadelen: "I have never been on a flight where there were so many screaming infants, and so loudly. Air Serbia, like the other airlines, apparently can find nobody smart and creative enough to solve that problem."

Voordelen: "Nothing"
Nadelen: "5 hours delay"

Nadelen: "Couldn't log in online because site wouldn't accept any of my credit cards. Got up early to check in at the airport, discovered I was logged in... After all that, the airline changed my seat without warning, moving me from the window seat I selected (and paid for) to a middle seat. Where did they get the idea I would think that was OK? Then the flight was delayed, almost missed my connection. Boarding and exiting the aircraft were zoos. Eminently unrepeatable."

Voordelen: "Seating was excellent good leg room for a tall person like myself. Service on flight wad great. Boarding and checkin were a bit of a mess but were quickly resolved"

Nadelen: "They were very unpolite. They completely ignored multiple requests. I was ignored and not even asked get a drink (I just needed some water). They said they offer the food and drinks to others because they paid. Money wasn’t an issues. Besides I wasn’t even offered a drink neither asked for money. I found it really rude."

Nadelen: "I almost died without watter due"

Voordelen: "Nice service."
Nadelen: "Small aircraft"

Voordelen: "Crew was extremely nice and helpful."
Nadelen: "the Air Serbia magazine was the only entertainment available."

Voordelen: "New plains, great crew, on time. Quick check in, great price."
Nadelen: "Sandwich was small but in Swiss I got only an ice cream on the short flight like this, so that seems to be OK."

Voordelen: "I like it was fun"
Nadelen: "I liked everything"

Voordelen: "A short connection"

Nadelen: "Afrer a day I am still in Pittsburgh!!!"

Voordelen: "You guys cancelled my trip 2 hrs before take off. I received an email at 12:20 saying that my card didn't go through after telling me earlier it was paid for very disappointed . I had to rush to the airport couldn't by my ticket because they don't sell at counter and then was on phone with air Serbia for 45 mins before I could buy my flight on a long distance call which will probably cost me $50."

Voordelen: "Quick flight"
Nadelen: "Time it took to board and leave"

Nadelen: "Not a orginized airline at all!! I flew my whole trip with the same 50+ people. We had 2 connecting flights, all the stops that we did was always behind schdual, staff was nice but late! the worst part is, our final destination 20+ people lost there luggage including me! My dad and aunt flew with are serbia aswell and they also lost there luggage..! My dad and aunt got there luggage after 1-2days after ther flight but its a big inconvenience i have no update on my luggage yet hopeing it will be here tomorrow."

Nadelen: "It was very cold in airplane. Bad food. No covers. No tv"

Voordelen: "Great. ON TIME!"

Voordelen: "Flight was on time, nice plane with lots of leg room, flight was nice apart from near landing. Food was good with a free drink too."
Nadelen: "We were told to go to a desk for boarding car which we walked for some time to get too and were then told to go to the gate and they would give us a boarding card then. Much walking for no reason. They need to communicate with each other and customers more."

Voordelen: "Easy check in, flight was on time, crew were nice and free meal and drink."
Nadelen: "Check in was much slower that all other check in desks and was only 2 girls then 3 girls on check in."

Voordelen: "Free food + drink, smart uniforms, on-time departure and seat headrests with winglets to support your neck."
Nadelen: "Nothing."

Voordelen: "As mentioned many times, they are more professional than JAT, but still looong way to go."
Nadelen: "They upgraded their system, but it fails when it comes to payments. They should definitely replace turbo props with jets."

Voordelen: "crew was great , very friendly"
Nadelen: "tv sound didn't work"

Voordelen: "The food was good as always, the crew is nice."
Nadelen: "It's not really comfortable, but I guess that's because of the plane model and the economy class, so not much to do there. Boarding was delayed, and they put too many people on the bus taking you from the gate to the plane. The entertainment system should have more content."

Voordelen: "On time, professional"
Nadelen: "food could be better"

Voordelen: "."
Nadelen: "."

Voordelen: "The seat, flexibility were great..and food are tasty and delicious"
Nadelen: "The crew was not friendly for the flight to Belgrade"

Voordelen: "Elena"

Voordelen: "Attentive crew, decent business class amenities, food was hit and miss. The selection of domestic wines and spirits was okay."
Nadelen: "The incoming flight was delayed until next day, with no effort on behalf of Air Serbia to communicate this. No space left for reproach, no effort of any kind of compensation. Once on board, the staff were great and did their best to accommodate this business traveller. The return flight was standard on terms of food and service, nothing special, nothing bad. The checking was another story, with lots of confusion and missed opportunities to make a difference. Mixed bag, overall."

Voordelen: "Flight crew are nice, reasonable service during flight"
Nadelen: "The flight was delayed twice and while boarding was delayed an hour. This plug transfer our luggage for the flight from Belgrade to Tel Aviv."

Voordelen: "traveler's assistance check in on time smooth flying. nice snacks"
Nadelen: "online check in is not available if starting out of Stuttgart !!!?"

Nadelen: "Too warm in the cabin"

Voordelen: "Seats were comfortable."
Nadelen: "There was no food or drinks on an international flight - you had to pay for even a coffee or tea ...... not acceptable!"

Nadelen: "No luggage and you had 4 hours! And 20 min late. Not good"

Voordelen: "crew vriendelijk"
Nadelen: "Geen entertainment en slecht voedsel"

Voordelen: "That I got home"
Nadelen: "Haha where do I start. The experience overall was poor. One of my flights was canceled by British and they claimed I cancelled it. It was a hot mess all the way around. This left we standing outside the airport in Indi for nearly an hour."

Voordelen: "the flight was on time"
Nadelen: "old plane with bad customer service"

Voordelen: "No drinks or snacks for econome class. Its just a 1 hour flight, KLM Does serve on 1 hour flights."
Nadelen: "See above."

Nadelen: "There was a delay of more than an hour so I had to run for my connecting flight then my bags didn't make the flight."

Voordelen: "Beenruimte"
Nadelen: "Te laat vertrokken en om vliegveld cirkelen omdat City vol was."

Voordelen: "Got to Prague safely"
Nadelen: "Old plane. Tired attendants"

Nadelen: "finding the gate only 30 minutes before eprture in long walk for 76year old man glass of soda for $3.50"

Voordelen: "Niets"
Nadelen: "Grote vertraging, geen uitleg, geen gratis versnapering om het goed temaken"

Nadelen: "Have to pay for everything even soda and snacks"

Nadelen: "Never took the flight because BA would not rebook me on a later flight after delays on their side caused me to miss my original flight, even though there were seats available on the later flight. This cost me a lot of time and money, but BA made out like bandits -- selling my original seat, and then selling out the next flight (because the delay!). Nice rip-off."

Voordelen: "Good food great service"

Nadelen: "The guy seated next to me was too big for his seat and he took up about 20% of my seat. Absolutely disgusting. My seat should have cost 20% less because I did not have access to my full space. Crew should be trained to not allow customers who cannot fit into a single seat to only have a ticket for one seat. The crew identifies bags that do not fit, they should do the same thing with people."

Voordelen: "Quick flight, good service."
Nadelen: "No complaints about BA here! Only thing is that there was a group of rowdy young men who were very loud the entire flight, and I'd wished the flight attendants would have asked them to quiet down. But I really don't know if that's appropriate/part of their duties!"

Voordelen: "Food ok"
Nadelen: "No tv in headrest, also outlets didn’t work, almost lost my mind"

Nadelen: "No free food even though international flight. Plane delayed on Tarmac. Luggage was left in London and did not make it to Prague until next day."

Nadelen: "Forced to check carry on bag upon checking into gate despite being among first to arrive and having proper size. Then saw many with larger bags enter after us. There was room in the overhead bins. Frustrated that no reason was provided for mandatory checking of baggage, especially when having alliance priority status."

Nadelen: "Missed planned event"

Voordelen: "Doordat wij op het bovendeks zaten konden we meteen boarden. Vriendelijke purser die overal de tijd voor nam."
Nadelen: "Doordat 3 mensen zich niet gemeld hadden, zaten er 4 koffers te veel aan boord. Ga maar met de hand zoeken met 15 Afrikaanse mensen in een A389."

Voordelen: "The orderly manner in boarding & customer service"
Nadelen: "Everything was great"

Voordelen: "The crew was outstanding."

Nadelen: "British airways new I'l be late , they could send someone to pick me up from the security point, so I could have been on time."

Nadelen: "Delayed takeoff. Food lower quality than expected"

Voordelen: "Entertainment"

Voordelen: "Legroom"
Nadelen: "Boring entertainment selections"

Nadelen: "Rude staff at the airport. Short overlay did not have enough time to get our bags and checkin again that was ridiculous to have to check in again!"

Nadelen: "After an 11 hours wait to connect my flight, they still managed to leave one of my bags behind. Not cool"

Nadelen: "queing; crampped seats"

Voordelen: "Flight on time, great crew and generally good service"
Nadelen: "plane interior was a little "tired""

Voordelen: "BA crew was much better this flight"
Nadelen: "Crew attitudes"

Voordelen: "Good friendly service. Flights were on time."
Nadelen: "Food, especially breakfast is atrocious."

Voordelen: "I made it finally to Prague."
Nadelen: "British Airways did not have a plane available in timely manner. They were jerking us around with the departure time. They changed the departure time over 6x. The range was zero to 3 hours late. Finally, we departed about 80 minutes late. The blame was on weather but I did not believe them. I looked from the window - weather was fine with slight drizzle and about 3000 ft overcast. Also, the flight to Prague had no food but mostly no drinks no sodas. I'm questioning their business practices when they were asking about 5 pounds for a drink. I will fly with some other airlines next time."

Voordelen: "The food on the flight was good."
Nadelen: "The wheelchair assistance was very bad as no one turned up with a wheelchair. The airways really need to improve their service and make sure that whey they offering wheelchair assistance they in fact do it. This has happened serveral times that no one turned up at the London airport."

Voordelen: "food was good"
Nadelen: "IFE was not good the equipment is very old and selection is limited"

Voordelen: "Flight was on time."
Nadelen: "Charged for checking luggage when I shouldn't have been. Had to board a bus to get to plane. Charge for on board soft drinks."

Voordelen: "the staff was nice"

Nadelen: "got to the check-i counter and didn;t realize my ticket didn't include a checked bag. Was charged 65 pounds.---a bit high in my opinion. The disclosure was not at all prominent. Was surprised and disappointed at the price. Also, was never served water during the overnight flight. Am accustomed to flight attendants coming through the cabin a couple of times with water."

Nadelen: "Paid extra for mediocre seats"

Voordelen: "Easy flight"
Nadelen: "No food or even water was available without paying"

Nadelen: "Overall was excellent"

Voordelen: "New plane"
Nadelen: "THEY CHARGE FOR ALL DRINKS APART FROM WATER Tight leg room"

Voordelen: "Flight nice, crew pleasant."
Nadelen: "Now have to pay for water and soda! How low can British Air go. Didn't think they were trying to become Ryan Air!"

Nadelen: "way too much of bad to be listed. But can say for certainty that I will avoid to book with BA in the near future."

Voordelen: "Earlier arrival"
Nadelen: "Not enough room tor luggage, I did not have any, but many people had too much, they were not able to put it in the available space. People should NOT be allowed to take soo much luggage into the cabin. In Prague it took more than 30 minutes to get our bags!!!!The WORST I EVER EXPERIENCED..."

Nadelen: "Delayed as usual"

Voordelen: "I realize that you always have to pay for food on short haul flights these days but, considering that, I was pleased with the M&S food offerings. There was enough variety to please our young children, vegetarian and omnivores and the prices were reasonable for airline prices. It came in very handy as it was definitely lunch time."
Nadelen: "I was surprised to have to pay to reserve a seat on a BA flight beforehand. That's getting to close to Ryanair. Also, the boarding gate at Venice Marco Polo was awful, super overcrowded and confusing. We actually had two different flight lines getting merged. Expect better from BA facilities."

Voordelen: "Quick and easy!"