Hotels in Tokio

Voordelen:: Kleine maar gezellige kamer. Perfecte locatie.

Voordelen:: I booked this hotel for my daughter and partner , she just Emailed me to say that it was excellent , big comfy bed , nice view , exciting location

Nadelen:: The overall experience with the hotel was positive , nice room , good location

Voordelen:: Hotel was clean.

Nadelen:: The location of this hotel was not great. Pretty far away from the train station. Nothing in the immediate area. Wouldn’t stay in this location again.

Voordelen:: blueberry and cassis from the safe was awesome. happy hour on lvl13...beautiful view. solo traveller here... loved it from the moment i arrived except for rain on my first day besides that... would recommend to anyone

Nadelen:: the lobby floor. when walking through with wet shoes on a rainy day just makes a noise that irks the soul and echos

Voordelen:: Location and amenities

Nadelen:: Nothing expected small room size but configured for comfort as possible. Did wish there was a blind for bathroom although glass is shaded could still see body shadow thus did not stand to shower

Voordelen:: Het is een fijn, modern hotel. We hadden een kleine kamer, maar dat is overal in Japan. Alle faciliteiten waren wel aanwezig, zoals een waterkoker, koelkast en een bankje naast het bed. Het personeel is aardig en behulpzaam en de wijk rondom het hotel is levendig en gezellig. Ze hebben ook super handige A4-tjes met sushi restaurants in de buurt, vegan restaurants en andere dingen die ze aanraden.

Nadelen:: Alles was fijn! Wel een kleine kamer maar dat is Japanse stijl.

Voordelen:: Hotel was very clean and the staff were nice. They also spoke English very well.

Nadelen:: Hotel was far away from Shinjuku station. It was also in the middle of the red light district. Not really my thing. Wouldn't stay here again.

Voordelen:: Always sparkling clean and the hotel location.

Nadelen:: Room size (small) and the furniture which seemed a bit old. I was expecting something more modern and lighter.

Voordelen:: Customer Service was amazing. Very welcoming. Will be back at end of week for the remainder of our stay in Japan.

Nadelen:: Nothing I can fault...

Voordelen:: Great location and easy walk to all sites.

Voordelen:: Loved the view and club lounge. The staff were awesome and gave us a free upgrade! such a lovely hotel and great location.

Voordelen:: Great staff and location ... fantastic rooftop bar and restaurant. Rooms v small

Nadelen:: Tiny rooms for cost

Voordelen:: Op loopafstand van een superleuk uitgaansgebied. Bijzonder vriendelijk personeel. We hadden op de 11e verdieping mooi uitzicht.

Voordelen:: Lekker grote kamer in een hotel dichtbij het station. Schoon en goede bedden.

Nadelen:: Eigenlijk niks.

Voordelen:: Prima hotel. Niet ver van station.

Voordelen:: The location of this hotels is perfect, it is in the middle of everything in Shinjuku. While it is thriving, lively area outside, the rooms are quiet on the inside. The rooms come with blackout curtains to keep out the bright light. It is a 5 minute walk to Shinjuku station. there is a 7 Eleven conveniently located on the ground floor. You can easily walk to many department stores, Omoide Yokocho, Golden Gai, Shinjuku Gyoen, the Tolkyo Met. Gov't Building and more. The bathrooms are awesome and the twin rooms are quite spacious.

Nadelen:: We accidentally arrived during the Coronavirus outbreak, the trip had been planned for months. The hotel had to change some of their services, specifically the breakfast, but there was nothing they could do for that. You can't offer a buffet during a pandemic. They did everything they could to make the guests safe while still offering a world class level of service and kindness.

Voordelen:: Location can’t be beaten. In the heart of Shinjuku and right next to the main shopping area, definitely the best place to stay for location. Staff are extremely friendly, attentive and provide great service. Cleanliness is good with a great size bathroom: only downside is the room side and space in the room itself, fairly compact - so those wanting more space would be find somewhere bigger. Bed and pillows provided could be better, bed is rock hard and pillows vary from too soft to rock hard too. Apart from the issues, highly recommended

Nadelen:: Rock hard bed and pillows. A little cramped

Voordelen:: GREAT location, kindest and helpful staff in the lobby and at restaurants! Assisted with daily itineraries and suggestions on how to navigate the city and different areas!

Nadelen:: Room was small and don’t have dressers but you don’t spend enough time in the room to notice, just asked for extra hangers organized on the couch! The shower and restroom were separate (in our room at least) and I loved this! Shower also had the best water pressure, very clean!!

Voordelen:: Loved our stay at Hotel Gracery Shinjuku! Room was comfortable and we were on the 29th floor so the views a were amazing. Location was great and close to restaurants and shops and train stations. The room was cleaned daily which was nice to come back to each night. Would highly recommend!

Voordelen:: Staff were friendly and helpful

Nadelen:: Small room, more hooks or a shelf would of really helped

Voordelen:: Great Locations. Lots going on in he area: shopping, restaurants. Room was a good size compared to most we've seen in Japan. Walk to subway makes it convenient to get to other parts of town.

Nadelen:: A lot of young people gather in the area at evening/night and make a mess on the street as there are no public garbage cans for some reason. Reception is on the eight floor, not ground level.

Voordelen:: Locatie, netheid, vriendelijk personeel

Nadelen:: Kamer te klein, niet op maat van gemiddelde grootte van Europeaan.

Voordelen:: Great wet room set up. Felt like a luxury to have a bath in a Tokyo hotel room! Very convenient being so close to Shinjuku station (east exit). Great eco option where they make up your room with just the essentials like replacing towels and emptying bin. 7/11 downstairs was VERY helpful! Beautiful view from the window. Quiet in the room and hotel. Staff always lovely. Mini fridge very helpful, variety of light options in the room.

Nadelen:: Just be aware that if you leave the hotel early in the morning, the streets may be quite dirty before the street cleaners come out.

Voordelen:: Excellent location, free wifi, friendly staff

Nadelen:: Room is small!

Voordelen:: locatie midden in het uitgaansgebied, maar geen geluidsoverlast

Voordelen:: We stayed at Cerulean for more than 10 visits to Tokyo. Cerulean staffs are fantastic, and always looked after us. Our home in Tokyo, highly recommended!

Nadelen:: nothing

Voordelen:: Bed was firm. View was wonderful. Staff was very friendly and knowledgeable.

Nadelen:: No complaints

Voordelen:: Old school Japanese charm and omotenashi

Voordelen:: Wij kregen een extra grote kamer omdat er geen non-smoking kamer meer vrij was, hoewel die al lang gereserveerd was. Ook fantastische badkamer. Alle luxe van vijfsterrenhotel voor een redelijke prijs.

Nadelen:: Beetje moeilijk om naar centrum van Shibuya te gaan via trappen naar voetgangersviaducten.

Voordelen:: Room price was reasonable, however, breakfast was 33k yen ($30) and $20 for the gym. Although expensive, the breakfast bar is excellent - better than most I've had here in the states. The bar at the top floor was cool with good ambience. Most of the staff speaks some English and are very helpful.

Nadelen:: Do not recommend the expensive Japanese restaurant in the hotel. Shrimp tempura did not taste fresh and other dish not worth the cost.

Voordelen:: De kamer, de hygiëne en het personeel.

Nadelen:: Er moest voor het zwembad betaald worden.

Voordelen:: Our room was well appointed and everything worked well. No marks or scratches to show wear and tear. The in room sound system was great and the complimentary unlimited data smartphone was extremely useful.

Nadelen:: While the Executive Lounge was a nice haven to relax in and very classy, the food selection should be changed more regularly. There were no changes in the food/drink offerings across our entire five day stay.

Voordelen:: Mooie locatie in de wijk Shibuja. Eenvoudig met openbaar vervoer te bereiken. Prima hotel met mooie luxe inrichting. Genoeg personeel om je overal mee te helpen. Vanuit onze kamer uitzicht over de stad en in de verte Mount Fuji. Faciliteiten in het hotel en op de kamer zeer goed.

Nadelen:: Niets, voldeed volledig aan onze verwachtingen.

Voordelen:: Perfecte lokatie in de buurt van het station van Shibuya. De buurt ondanks deze ligging eerder kalm, en met talrijke restaurants in de omgeving. Zicht vanuit het hotel is spectaculair.

Voordelen:: Location

Nadelen:: Service was "hit and miss", particularly in the lounge. The price was quite high for average quality rooms.

Voordelen:: Very central and great to explore the city Amazing view

Nadelen:: Bad room service Bad laundry service Old carpets, outdated interior Additional charge for pool and gym Not even close to European 5 star standard

Voordelen:: After arriving in Tokyo following a long flight it was great to be staying somewhere that was an easy distance from the airport. On arrival staff were friendly, helpful and spoke excellent English. The bed was super comfortable and the view from our 29th floor room was pretty spectacular. The hotel provided us a great base for our 4 days in Tokyo and the top floor bar was a lovely place to end the day. The breakfast was nothing spectacular but set us up for the day and it was also possible to use the voucher for lunch, which was a nice option.

Voordelen:: The politeness and readiness to assist of the whole staff from reception point to breakfast restaurant. The ultimate cleanliness. The most extensive choice of food and beverages at breakfast, including sections dedicated to foreign cuisines. The perfect location nearby metro and JR station.

Nadelen:: Proficiency in English which every staff member lacks significantly, however at the end of the day, we could understand and be understood one way or another. That is the fact you face all over Japan, whatever the reason.

Voordelen:: Alles wat nodig is voor een goed verblijf.

Nadelen:: Kleine ruimte.

Voordelen:: The location was really good. There is nearby shopping n food all within 5mins. Travelling was a breeze as kinschio is only 3 station away from tokyo station. Free shuttle to disneyland was also really helpful for us as it our first time to tokyo Disneyland with my 4 yr old son. Even can take their local bus to tokyo skytree, which was a good experience for us. Bed n pillow was really comfy..

Nadelen:: The small size of the room which is kinda of expected in Japan hotel. Customer officer aint really good in English. Only very basic English.

Voordelen:: It’s location is very convenient. The staff members are very helpful and accommodating. They are generous with amenities and also offer a shuttle service to and from the airport. Thank you, we enjoyed our stay!

Voordelen:: Locatie en vriendelijkheid personeel. Mooi uitzicht op Skytreetower. Dicht bij metro. Metrokaartjes voor 24, 48 en 72 uur bij receptie verkrijgbaar. Uitgebreid buffetrestaurant.

Nadelen:: Kamer was klein maar comfortabel. Personeel spreekt beperkt Engels. In Japan wordt vooral lees- en schrijfvaardigheid Engels geleerd.

Voordelen:: Zeer vriendelijk onthaal en bediening, alles net en proper. Ontbijt ruim voldoende, restaurants in hotel zeker aanrader om eens te gaan eten.

Nadelen:: Klein minpuntje, bar in lobby is maar open tot 19.00

Voordelen:: Uitstekend ontbijtbuffet. Zeer uitgebreid.

Voordelen:: Ontbijt was meer dan voldoende, mix Westers / Japans / Chinees / Koreaans. Vers geperst appelsiensap en à la minute gemaakte omeletten. Zeer comfortabele, grote bedden (superior room). Drankautomaten met ook bier en ijsblokjes. Metro, bus en trein op een paar honderd meter.

Nadelen:: Eigenlijk niets. Een zwembad of onsen zou het hotelaanbod misschien nog aantrekkelijker maken ?

Voordelen:: The breakfast was really good, staffs are nice, environment is super clean.

Nadelen:: no

Voordelen:: This is our go to hotel in Tokyo. We've stayed here for 3 times already and everytime, the service is exceptional. Rooms are big and comfy. Breakfast is great and amazing. The location is very near kinshicho station which has access to most parts of tokyo. Its very near the sky tree ( 5mins by train). It is connected to a shopping mall (arcakit) that has groceries and everything you can think of. There are also convenient store and restos near it. Hotel provides free transpo to disney land ( to and from). Offers discount to sky tree. There is also an airport limo that directly stops in the hotel driveway. Staff is very helpful and would go out of their way to assist you. Shout out to Ms. Aira Kim for being so helpful during our 2nd and 3rd stay. Will definetely stay here agan foe our forth and so visits to tokyo.

Voordelen:: Room was comfortable and clean. Breakfast was good. Buffet was not operating to to the Covid 19 virus, but was served to your table by the staff. Restaurant staff were very nice. Good location near Kinschico station and a lot of dining options nearby.

Nadelen:: Pillows were horrible, small and with some grain layer? My wife found the bed hard.

Voordelen:: Just like the title!

Nadelen:: One minor maintenance that we told the staff about.

Voordelen:: Staff were approachable and spoke English. Room was large and comfortable with various furniture to make your stay comfortable. Portable Wi-Fi is given to guests and it is clear that the hotel thinks of providing whatever they can to ensure that the guests have a pleasant stay with Keio Plaza Hotel, with various services like Bus Limousine booking (to the airport) and convenience store available within the hotel itself.

Nadelen:: While not too far, Keio plaza hotel is a fair distance away from Shinjuku station (about 10 minutes). As a premium hotel, it is only natural that other aspects such as the food is a little more pricey to justify the top-tier service they provide for their guests.

Voordelen:: Close to Shinjuku station. Fun restaurants nearby.

Nadelen:: Waited on average 10 minutes for elevators, which were full and stopped almost every floor. No seating in lobby. Restaurants in hotel very overpriced. Would not stay there agin.

Voordelen:: Great location

Voordelen:: Great location! Literally you can step out the door and directly access the metro. Super easy to walk almost everywhere from the hotel.

Nadelen:: The restaurants in the hotel were very good but EXTREMELY expensive.

Voordelen:: Good location and room - great breakfast

Voordelen:: Goede locatie

Nadelen:: Betalen voor het zwembad en het niet eerder dan 14 uur kunnen inchecken

Voordelen:: De grootte van de kamer, uitstekende bedden, lekker ontbijt. Mooi uitzicht vanuit de kamer.

Nadelen:: De check in verliep traag en de dame was onvriendelijk. Zwervers slapen voor het hotel.

Voordelen:: dichtbij Shinjuku station, zwembad op 7e verdieping, prachtig uitzicht over de stad, goed bed

Nadelen:: beetje gedateerd, alsof je in een 80s James Bond film zit, soms beetje rokerige geur, door airco? Jammer dat je voor zwembad ¥2000 pp extra moet betalen....

Voordelen:: The location was amazing but that's about it

Nadelen:: Rooms very outdated, very pretentious staff, everything that has to do with this hotel is ridiculously overpriced! We to check out one hour later than planned after a 6 night stay and they asked us to pay a fee... very disappointing

Voordelen:: Grote keuze aan restaurants in het hotel. Mooi zicht op de omliggende wolkenkrabbers van Shinjuku. Scherpe prijs.

Nadelen:: Kleine, ietwat verouderde Japanse badkamer is een beetje pover voor een vijfsterrenhotel.

Voordelen:: location

Nadelen:: check-in staff was unfriendly and not welcoming at all. You should learn from KYOTO !!!!!!!

Voordelen:: Direct naast het Shinjuku station en op loopafstand van winkels en restaurants. Prachtig uitzicht over de stad, direct voor ons het Goverment building en in de verte mount Fuji bij mooi weer. Het ontbijt was wel heel goed, ook voor westerlingen. Al zijn er geen volkoren opties of plantaardige melk (al kun je dat bijna nergens vinden). Voor kinderen zetten ze wel altijd meteen kinderservies klaar en zijn er genoeg kinderstoelen beschikbaar. In vrijwel heel Tokyi lijkt dit heel goed geregeld en is het kindvriendelijk. Bij aankomst kreeg onze zoon ook een kinderpakketje met slofjes en kindertandenborstel

Nadelen:: Voor 500€ per nacht had ik een hogere verwachting, zoals een groter bed. We sliepen met 2 volwassenen en kind van 2 in een heel klein bed, dus dat voldeed totaal niet aan de verwachting van een ‘luxe tweepersoonskamer’. Het was ook een kleine kamer, terwijl we juist een ‘westers’ grote kamer wilden gezien we ook nog een babybed naast ons bed hadden staan, de kinderwagen en de koffers, blijft er geen ruimte over om te bewegen. Er zijn ook erg weinig stopcontacten, terwijl ik (misschien verwend) gewend ben dat er naast het bed oplaadpunten zijn en idealiter ook met usb port zodat je geen reisstekker nodig hebt

Voordelen:: the proximity to shopping, restaurants and transport. Also liked the view from room - comfort of room - range of restaurants in hotel was great - service was friendly and prompt - felt very welcomed - especially as our knowledge of the language was limited - liked the ambience - international

Nadelen:: Cannot think of a thing we didn't like

Voordelen:: Very convenient

Voordelen:: Comfortable and convenient.

Nadelen:: Everything is fine.

Voordelen:: free internet, good in-room coffee maker. Close proximity to metro, restaurants, cafes, department stores and shops

Voordelen:: The hospitality

Voordelen:: location

Nadelen::

Nadelen:: Draadloos netwerk is verschrikkelijk

Voordelen:: Ontbijt

Nadelen:: Slechte klantenservice

Voordelen:: 1. Excellent location. Near train station. Also within walking distance to many department stores and F&B outlets. 2. Airport limousine bus stops directly outside the hotel. Convenient if you have a lot of luggage or if you're traveling with family or elderly. 3. Large and comfortable waiting area at lobby. For you to rest while waiting for check in or for the limousine bus to arrive.

Voordelen:: Geweldige locatie

Nadelen:: Duur ontbijt

Voordelen:: Location, airport limousine bus service and spacious lobby. Staff was also courteous.

Voordelen:: Location was supergoed tav vervoer en winkelgebied/uitgaan. Aardig personeel. Goede kamer.

Nadelen:: Niets

Voordelen:: De faciliteiten waren prima. Koelkast en waterkoker op de kamer. Je kon ook gebruik maken van wasmachine en droger op de kamer. Hotelshuttle naar luchthaven ( 3200 ¥) Kamer was netjes en schoon, lekkere douch.

Nadelen:: Alles was goed

Voordelen:: Location was pretty good

Nadelen:: Room was basic

Voordelen:: De locatie vlak bij het station was ideaal.

Nadelen:: Kamer was erg krap. Zijkant van 2 persoons bed stond tegen een muur. Je kon niet zomaar in bed stappen maar moest er in kruipen. Prijs was toch wel hoog voor zeer beperkte ruimte.

Voordelen:: It was very nice and very convenient. I was able to take an express bus from haneda and an express train to narita. The staff was helpful. The room very clean.

Voordelen:: Everything was clean staff great and all essential services available. Caters to English speakers.

Nadelen:: Enjoyed everything.

Voordelen:: Staff were so friendly!!

Voordelen:: Lokatie is super. Wij komen al jaren bij dit hotel, o.a. vanwege de dichte ligging bij het station Shinjuku en de gezelligheid van de wijk. Het ontbijt is zeer uitgebreid ( zowel westers als Aziatisch) en in een mooie zaal. Zeer comfortabel bed, fijne kamer. Zalige restaurants op loopafstand. Personeel aan de balie spreekt Engels (wat niet bij andere hotels altijd het geval is) . het feit dat wij telkens weer terugkomen in dit hotel zegt eigenlijk alles. Aanrader!

Nadelen:: Niets is mij tegengevallen. Alles was gewoon prima!

Voordelen:: Easily accessible from Shinjuku-ku station. Large size bedrooms are worth paying extra for more comfort.

Nadelen:: Restaurant closes too early.

Voordelen:: Free upgrade to Executive Room with lounge access. Our request for crib, late check out and extra amenities catered for. The lounge pre dinner drinks and Breakfast following morning was superb.

Nadelen:: Minor issue. Kettle took forever to boil

Voordelen:: super

Nadelen:: de lobby heel klein

Nadelen:: Personeel bij het (ontbijt)buffet was minder gastvrij.

Voordelen:: We were in the Executive Lounge so enjoyed breakfast, pre dinner drinks etc. Very good service.

Voordelen:: Decent size for Tokyo and price range. Close to subway.

Nadelen:: Room appeared outdated for the price. No special amenities. Some staff was friendly whereas others were not. Sauna was very small.

Voordelen:: Everything went well. Staff fabulous, we were using the Executive Lounge and to be greeted by your name (we did stay 10 nights over two periods) and then be "Welcome Back Shirley and John", did you enjoy...….

Nadelen:: Hotel is kinda old but well maintained Breakfast is OK not amazing.

Nadelen:: The food choices are very expensive fir what you get.

Voordelen:: The view was just spectacular and worth upgrading at the ocean view room. The room itself was also very nice size and comfortable bed.

Nadelen:: Wifi should be available for all staying guests without joining a membership. It would be alright to try free membership but nowadays, all the oversea hotels allow the free Wifi anywhere you go. Since there is a beautiful view from the room, it would be perfect if there were chairs at the balcony to enjoy most of it.

Voordelen:: The hotel was beautiful. Staff was very nice.

Nadelen:: I saw a couple of cockroaches crawling on the buffet during breakfast. I lost my appetite after that. :(

Voordelen:: Voor Japanse begrippen ruime kamer Balkonnetje met uitzicht

Nadelen:: Zeer gedateerd Geen gratis WIFI moet je eerst van alles voor invullen en regelen en lid worden Vloerbedekking was paar jaar geleden al aan vervanging toe

Voordelen:: None

Nadelen:: I booked non-smoking room but when I checked in they said there is no more non-smoking. I finally managed to switch room 1:00 in the morning. Staffs seem don't care if you stay or not. I had 2 luggage storage before checked in but they couldn't find them.

Voordelen:: View from my room was just like a post card. Beautiful!

Nadelen:: Location was a little far to center of Tokyo.

Voordelen:: locatie is prachtig, mooie grote kamers goede badkamer

Nadelen:: betalen voor internet is absurd wel balkon maar geen stoelen voor op het balkon< raar en teleurstellend. vraag omzeezicht niet volledig gehonoreerd lawaaiig

Voordelen:: i only like the location

Nadelen:: hallways have a weird smell. carpet all around is dirty

Voordelen:: Customer service exceeded expectations, even for a Hilton

Voordelen:: Nice to have a bit of luxury on our holiday, the Hilton was that.

Voordelen:: It is in a marvelous location

Nadelen:: No

Voordelen:: Exceptional

Nadelen:: Nothing

Voordelen:: The bayside view was the hoghlight of the room

Nadelen:: I cannot list a thing that I didn't like

Voordelen:: Genoten van de kunstenaar kamers en luxe :).

Voordelen:: De rustige mooie kamers met het fantastische uitzicht. Na een hectische dag in tokio was het goed thuiskomen hier. Heerlijk ontbijtbuffet in luxe restaurant. Ligging is uitstekend tov van metro en treinstations. Ook naar nieuwe wijk odaiba vertrek je heel makkelijk.

Nadelen:: Niets echt een aanrader

Voordelen:: Views , staff location rooms all kept amazing clean and tidy

Nadelen:: Nothing

Voordelen:: fantastic window with seat on 33rd floor, overlooking Tokyo Tower. Just like Scarlet Johansen in Lost in Translation!

Nadelen:: shower might have been better, esp for taller people - though a hose over the bath seems to be standard fare in Japan. Plenty of pressure in it though. Room a little tight in size but quite adequate

Voordelen:: Mooi uitzicht vanuit de hoekkamer over een deel van Tokio. Zelfs de Fuji was te zien naast Tokyo Tower. Twee stations vlakbij, Shiodome en Shimbashi.

Nadelen:: De taxichauffeur vond het hotel niet, haha. Hotel zelf was perfect.

Nadelen:: Breakfast was so so

Voordelen:: Nice view, great room

Nadelen:: There was not an actual spa/pool they room comes with a soap that makes the bathtub a ‘spa’ this was dissapointing

Voordelen:: It was my second time staying in this hotel, and it was just as excellent as last time. I especially liked the extraordinary view. This of course depends on the room. The hotel lobby is at the 25th floor, and the guest rooms are located above that. If you book a room "with Tokyo Tower View" its pretty much guaranteed that your view on Tokyo is not obstructed by other skyscrapers and also that you're also looking towards the direction of Mount Fuji that can be seen if the weather conditions allow it. I also liked the beautiful atrium of the hotel (where the breakfast buffet is located) and of course the excellent transport connections of the location Shiodome: There is direct access to Yurikamome- and the Ōedo-Line, and you can use an underground connection to Shimbashi-station that gives access to Yamanote-Line and many others. Ginza and the exceptionally beautiful Hamarikyu gardens is well within walking distance. Shimbashi is a very interesting area to explore with tons of small and very japanese (non-touristy) little spots for eating and drinking. Directly in the basement of Shiodome Media Tower, where the hotel is located, there are several small and good value restaurants, and even a small supermarket that is open all the time, and can be reached with the Elevator, which is extremely convenient.

Nadelen:: Nothing to complain about :)

Voordelen:: fijne plek en goede. uitvalsbasis richting Shiodome station heel veel eettentjes

Nadelen:: uitzicht, geen ontbijt genomen, kwaliteit was goed maar te kostbaar

Voordelen:: Extremely comfortable room with phenomenal view. Friendly and helpful staff.

Voordelen:: Perfecte locatie, mooi uitzicht, metro/treinstation naast het hotel

Voordelen:: Location and view from our Room of the Tokyo Tower and Mount Fuji

Nadelen:: All good our second visit

Voordelen:: Location Views Staff Cleanliness

Nadelen:: Small rooms (to be expected in JPN)

Nadelen:: A little far away from metro station

Voordelen:: The rooms were superb and practical. Views nice and staff so great and helpful. Japanese Garden also lovely. Japanese breakfast very good. Central to many things and area around metro very good for restaurants and bars.

Nadelen:: In hotel dining and drinking was very pricey.

Voordelen:: Buffet breakfast in the Garden Lounge was very good as always, with views out over the lovely gardens and waterfall., and room service was prompt, well-presented and delicious. Notably, there are a number of excellent restaurants on-site from which to choose. The gardens at Hotel New Otani are beautiful any time of year, and well worth wandering through. English is now spoken by most staff, which is very helpful for weary English-speaking travellers.

Voordelen:: Mooie en propere faciliteiten. Goede ligging. Kwaliteitsvolle en stijlvolle inrichting

Nadelen:: Enorm groot en soms moeilijk de weg te vinden Dermate groot dat het vrij onpersoonlijk wordt

Voordelen:: Garden room ontbijt viel tegen maar ontbijten in de main lobby bij Tatzuki is top!!

Nadelen:: Eten in de sky bar boven was teleurstellend want je werd letterlijk verzocht om 20.40 vooral door te eten aangezien ze om 21.00 uur dicht gingen, jammer want eten was echt lekker, verder gaan de rookvrije bars om 22.00 uur al dicht, en hou die 000 in de gaten, die rekening heeft de neiging nogal te klimmen

Voordelen:: Top hotel op prima locatie.

Nadelen:: De restaurants zijn te prijzig!

Voordelen:: This is an excellent hotel in a good location. It was a little away from the action but very comfortable throughout.

Nadelen:: The gym is expensive to use for guests which is unnecessary.

Voordelen:: Very kind staff, very accommodating to American (English speaking) travelers. Fantasatic breakfast options. Several great restaurants on property. Easy to get to subway and train.

Voordelen:: Staff were really helpful ,if you look lost they would ask if you need help.There was a lot staff and they were friendly.Rooms were bigger than most Japanese hotels and clean.Breakfast at tower was awesome and overall the hotel was enjoyable experience.

Nadelen:: Nothing

Voordelen:: DE locatie is uitstekend midden in het centrum, service is uitstekend, alles wat nodig is, is er , ATM , concierge etc.

Nadelen:: niets

Voordelen:: Free car parking for guests. refurbished rooms. Good breakfast & good choice of high end restaurants.

Nadelen:: Sofa was small & facing the wrong direction to watch the tv. Bathroom & toilet were a little small with glass doors which didn't close properly.

Voordelen:: I liked that the hotel served mainly individuals on business. The staff were extremely helpful and nice. There are some great restaurants in the hotel and a great a garden.

Nadelen:: A tour of the hotel would be great since it's such a big place. It took me until the end of the trip to figure out how to get around easier.

Voordelen:: The Hotel is good and cosy. My only complaint is to the fitness club is not free for all guest as each ordinary is required to pay 1100yen per day

Nadelen:: See above comment.

Voordelen:: It was clean and easy to stay to. We went there for our anniversary, and the staff gave us a gift on our check out.

Nadelen:: There were less convenience store around.

Voordelen:: Beautiful hotel in great area. It has a very luxurious feel to it for the rate you pay

Nadelen:: Gym wasn’t free

Voordelen:: I just want to wright about staff was very helpful why I can’t speak Japanese they try to help me how I can go around Tokyo to enjoy my vacation. Just for future if property can make food for Muslim like Halal food witch was fantastic.

Voordelen:: The helpful staff, clean facilities and proximity to shops and restaurants

Nadelen:: Nothing, it was all excellent

Voordelen:: Amazing hotel. Rooms were very comfortable. Able to provide four beds in one room for a family of four. Breakfast buffet was outstanding. Excellent staff.

Nadelen:: Nothing.

Voordelen:: -executive floor breakfast can be at various restaurants at the hotel -great teppanyaki restaurant (great chef, server and food)

Nadelen:: -the executive lounge off limits to minors after 9pm -children cannot go to gym or pool

Voordelen:: In Excutite kamers incl. Lounge, is het allemaal zeer goed geregeld. Doordat de kamer op de bovenste verdieping van het hotel zijn gevestigd, is het uitzicht schitterend. Wij hebben gekozen voor uitzicht op Rainbow Bridge en dan zie je ook gelijk Tokyo downtown. Super. Kamer is ook Super. In de launge eten en drank is goed geregeld. Ontbijt was zeer goed. Personeel super vriendelijk. Onder aan hotel, bij de uitgang, is gelijk monorail station, om in Tokyo centrum te komen Hotel is aanrader

Nadelen:: Niets

Voordelen:: Great service, all of the employees are very kind and willing to help. The staff speak English so that is a plus. Great romantic location at night. Would definitely recommend this hotel!

Nadelen:: Na lang zoeken voor dit hotel gekozen ivm zwembad voor onze zoon. Na aankomst wilde hij graag direct zwemmen. Kosten €75,-

Voordelen:: Great location for transportation,food and shops. Clean ,safe and friendly place to visit.

Voordelen:: Het is schitterend hotel met zeer vriendelijk en behulpzaam personeel.

Voordelen:: Alles wat ik nodig had op loopafstand.

Voordelen:: English speaking staff, good location

Voordelen:: The location and proximity to the Shinagawa Station is really close and a breeze to connect to different parts of Tokyo. Loads of shopping and eateries in the area too.

Nadelen:: It’s a big hotel. The hotel staff were average in their service in all honesty. We were met by rather cold staff throughout our stay. The rooms are dated but clean.

Voordelen:: Location was decent.

Nadelen:: Outdated. Nasty room.

Voordelen:: Locatie vlakbij Yamanote Line.

Nadelen:: Veel te warm in de kamer. Niet zelf te reguleren. 25 graden in de avond en de ochtend.

Voordelen:: Het uitzicht over de stad was echt heel erg mooi!

Nadelen:: De locatie was goed te bereiken vanaf het station, maar het ligt wellicht niet in een hele bruisende wijk die leuk is voor toeristen.

Nadelen:: They don't tell you there is an additional charge to use the pool. Of about 1400 yen per person.

Voordelen:: Room with good view and the restaurant taste so well with good price!

Nadelen:: The basic facilities in the hotel’s are relatively old but it’s fine to stay that!

Voordelen:: The location is great

Nadelen:: The Annex Tower room we had during this stay was not as nice as the North Tower room we stayed in a week prior.

Voordelen:: Close to train station.

Nadelen:: Room facilities little bit old

Voordelen:: Great location, good facilities, clean and comfortable

Voordelen:: Location was best thing about booking this hotel.

Nadelen:: There AC was automatically set and could not get colder then 70* the room was so stuffy and uncomfortable. They brought us a fan and told us to turn off the AC as the temp was automatically set. That was not a good thing.

Voordelen:: Gastvrijheid personeel

Nadelen:: Prijs geld verhouding echt slecht, vorig jaar zelfs kamer geboekt alleen op een andere etage. Meer betaald slechtere kamer. Badkamer niet schoon, bloed heet op de kamers/gang en lift.