Hotels in Tokio

Voordelen:: Kleine maar gezellige kamer. Perfecte locatie.

Voordelen:: I booked this hotel for my daughter and partner , she just Emailed me to say that it was excellent , big comfy bed , nice view , exciting location

Nadelen:: The overall experience with the hotel was positive , nice room , good location

Voordelen:: Hotel was clean.

Nadelen:: The location of this hotel was not great. Pretty far away from the train station. Nothing in the immediate area. Wouldn’t stay in this location again.

Voordelen:: Location

Nadelen:: No provision for late check-out even though the hotel wasn’t full

Voordelen:: blueberry and cassis from the safe was awesome. happy hour on lvl13...beautiful view. solo traveller here... loved it from the moment i arrived except for rain on my first day besides that... would recommend to anyone

Nadelen:: the lobby floor. when walking through with wet shoes on a rainy day just makes a noise that irks the soul and echos

Voordelen:: Location and amenities

Nadelen:: Nothing expected small room size but configured for comfort as possible. Did wish there was a blind for bathroom although glass is shaded could still see body shadow thus did not stand to shower

Nadelen:: A small blot, they didn’t communicate about the jacket I forgot in the room until I called them 5 days later.

Voordelen:: It has a good location but you have to walk a bit. It has a 7 Eleven and a Lawsons, that was great for late night food and snacks and cheap breakfasts.

Nadelen:: You do have to walk a lot from the nearest JR station.

Voordelen:: Het is een fijn, modern hotel. We hadden een kleine kamer, maar dat is overal in Japan. Alle faciliteiten waren wel aanwezig, zoals een waterkoker, koelkast en een bankje naast het bed. Het personeel is aardig en behulpzaam en de wijk rondom het hotel is levendig en gezellig. Ze hebben ook super handige A4-tjes met sushi restaurants in de buurt, vegan restaurants en andere dingen die ze aanraden.

Nadelen:: Alles was fijn! Wel een kleine kamer maar dat is Japanse stijl.

Voordelen:: Hotel was very clean and the staff were nice. They also spoke English very well.

Nadelen:: Hotel was far away from Shinjuku station. It was also in the middle of the red light district. Not really my thing. Wouldn't stay here again.

Voordelen:: Location

Nadelen:: Price vs value received

Voordelen:: Great staff and location ... fantastic rooftop bar and restaurant. Rooms v small

Nadelen:: Tiny rooms for cost

Voordelen:: Op loopafstand van een superleuk uitgaansgebied. Bijzonder vriendelijk personeel. We hadden op de 11e verdieping mooi uitzicht.

Voordelen:: Lekker grote kamer in een hotel dichtbij het station. Schoon en goede bedden.

Nadelen:: Eigenlijk niks.

Voordelen:: Prima hotel. Niet ver van station.

Voordelen:: It was very convenient for travelling around as it was a 5 minute walk to Shinjuku Station. It had the feel of Tokyo, very busy area, crazy.

Nadelen:: It is Tokyo and it was a little bit of a late booking but, the room and the bed were small for 2 people, especially when you had your luggage in there. There were no rooms with large beds available, but i would recommend booking one if you can.

Voordelen:: The location of this hotels is perfect, it is in the middle of everything in Shinjuku. While it is thriving, lively area outside, the rooms are quiet on the inside. The rooms come with blackout curtains to keep out the bright light. It is a 5 minute walk to Shinjuku station. there is a 7 Eleven conveniently located on the ground floor. You can easily walk to many department stores, Omoide Yokocho, Golden Gai, Shinjuku Gyoen, the Tolkyo Met. Gov't Building and more. The bathrooms are awesome and the twin rooms are quite spacious.

Nadelen:: We accidentally arrived during the Coronavirus outbreak, the trip had been planned for months. The hotel had to change some of their services, specifically the breakfast, but there was nothing they could do for that. You can't offer a buffet during a pandemic. They did everything they could to make the guests safe while still offering a world class level of service and kindness.

Voordelen:: Location can’t be beaten. In the heart of Shinjuku and right next to the main shopping area, definitely the best place to stay for location. Staff are extremely friendly, attentive and provide great service. Cleanliness is good with a great size bathroom: only downside is the room side and space in the room itself, fairly compact - so those wanting more space would be find somewhere bigger. Bed and pillows provided could be better, bed is rock hard and pillows vary from too soft to rock hard too. Apart from the issues, highly recommended

Nadelen:: Rock hard bed and pillows. A little cramped

Voordelen:: GREAT location, kindest and helpful staff in the lobby and at restaurants! Assisted with daily itineraries and suggestions on how to navigate the city and different areas!

Nadelen:: Room was small and don’t have dressers but you don’t spend enough time in the room to notice, just asked for extra hangers organized on the couch! The shower and restroom were separate (in our room at least) and I loved this! Shower also had the best water pressure, very clean!!

Voordelen:: Loved our stay at Hotel Gracery Shinjuku! Room was comfortable and we were on the 29th floor so the views a were amazing. Location was great and close to restaurants and shops and train stations. The room was cleaned daily which was nice to come back to each night. Would highly recommend!

Voordelen:: Staff were friendly and helpful

Nadelen:: Small room, more hooks or a shelf would of really helped

Voordelen:: Locatie, netheid, vriendelijk personeel

Nadelen:: Kamer te klein, niet op maat van gemiddelde grootte van Europeaan.

Voordelen:: Great wet room set up. Felt like a luxury to have a bath in a Tokyo hotel room! Very convenient being so close to Shinjuku station (east exit). Great eco option where they make up your room with just the essentials like replacing towels and emptying bin. 7/11 downstairs was VERY helpful! Beautiful view from the window. Quiet in the room and hotel. Staff always lovely. Mini fridge very helpful, variety of light options in the room.

Nadelen:: Just be aware that if you leave the hotel early in the morning, the streets may be quite dirty before the street cleaners come out.

Voordelen:: Great location I happened to stay during covid19 was very quite

Voordelen:: locatie midden in het uitgaansgebied, maar geen geluidsoverlast

Nadelen:: Draadloos netwerk is verschrikkelijk

Voordelen:: Ontbijt

Nadelen:: Slechte klantenservice

Voordelen:: Everything was great. The staff is very helpful. Would come back in a heartbeat.

Nadelen:: Prices are on the high side but it's Tokyo.

Voordelen:: We were greeted in the lobby by friendly staff and a little robot. Laundry machines are a plus. Excellent location, across from Shinjuku Station restaurants and shopping, walking distance to Shinjuku Gyoen National Garden and a few minutes walk to Shinjuku Golden Gai.

Nadelen:: Great all around

Voordelen:: Geweldige locatie

Nadelen:: Duur ontbijt

Voordelen:: Location, airport limousine bus service and spacious lobby. Staff was also courteous.

Voordelen:: Large hotel with good location.

Nadelen:: Lot of tourists at lobby and some noise from the street at night.

Voordelen:: Location was supergoed tav vervoer en winkelgebied/uitgaan. Aardig personeel. Goede kamer.

Nadelen:: Niets

Voordelen:: De faciliteiten waren prima. Koelkast en waterkoker op de kamer. Je kon ook gebruik maken van wasmachine en droger op de kamer. Hotelshuttle naar luchthaven ( 3200 ¥) Kamer was netjes en schoon, lekkere douch.

Nadelen:: Alles was goed

Voordelen:: De locatie vlak bij het station was ideaal.

Nadelen:: Kamer was erg krap. Zijkant van 2 persoons bed stond tegen een muur. Je kon niet zomaar in bed stappen maar moest er in kruipen. Prijs was toch wel hoog voor zeer beperkte ruimte.

Voordelen:: Room was clean and had everything you need. Staff were very lovely.

Voordelen:: LOCATION is the best thing you'll get from this hotel. Oedo and Shinjuku subway line entrance is in front of the hotel and Shinjuku JR station is located within 5 mins walk. You also can get an airport limousine bus to reach the hotel directly from the airport. Everything in Shinjuku is so close to the hotel, restaurants, shopping malls, cafes, etc. The room is nice as expected. Quite small but you don't expect much room space in Tokyo anyway. Staff can speak acceptably English and helpful. Breakfast is amazing. I don't know how to explain but their salad bar is so delicious. The price is suitable for everything they offer.

Nadelen:: Nothing is negative about this hotel.

Voordelen:: Staff were so friendly!!

Voordelen:: Lokatie is super. Wij komen al jaren bij dit hotel, o.a. vanwege de dichte ligging bij het station Shinjuku en de gezelligheid van de wijk. Het ontbijt is zeer uitgebreid ( zowel westers als Aziatisch) en in een mooie zaal. Zeer comfortabel bed, fijne kamer. Zalige restaurants op loopafstand. Personeel aan de balie spreekt Engels (wat niet bij andere hotels altijd het geval is) . het feit dat wij telkens weer terugkomen in dit hotel zegt eigenlijk alles. Aanrader!

Nadelen:: Niets is mij tegengevallen. Alles was gewoon prima!

Voordelen:: The location of the hotel is excellence. The room is clean and relatively larger than other hotel in similar price range.

Nadelen:: No fittness center

Voordelen:: Location is very good and room is very clean as well.

Voordelen:: We stayed at Cerulean for more than 10 visits to Tokyo. Cerulean staffs are fantastic, and always looked after us. Our home in Tokyo, highly recommended!

Nadelen:: nothing

Voordelen:: Bed was firm. View was wonderful. Staff was very friendly and knowledgeable.

Nadelen:: No complaints

Voordelen:: Old school Japanese charm and omotenashi

Voordelen:: Wij kregen een extra grote kamer omdat er geen non-smoking kamer meer vrij was, hoewel die al lang gereserveerd was. Ook fantastische badkamer. Alle luxe van vijfsterrenhotel voor een redelijke prijs.

Nadelen:: Beetje moeilijk om naar centrum van Shibuya te gaan via trappen naar voetgangersviaducten.

Voordelen:: Room price was reasonable, however, breakfast was 33k yen ($30) and $20 for the gym. Although expensive, the breakfast bar is excellent - better than most I've had here in the states. The bar at the top floor was cool with good ambience. Most of the staff speaks some English and are very helpful.

Nadelen:: Do not recommend the expensive Japanese restaurant in the hotel. Shrimp tempura did not taste fresh and other dish not worth the cost.

Voordelen:: De kamer, de hygiëne en het personeel.

Nadelen:: Er moest voor het zwembad betaald worden.

Voordelen:: Our room was well appointed and everything worked well. No marks or scratches to show wear and tear. The in room sound system was great and the complimentary unlimited data smartphone was extremely useful.

Nadelen:: While the Executive Lounge was a nice haven to relax in and very classy, the food selection should be changed more regularly. There were no changes in the food/drink offerings across our entire five day stay.

Voordelen:: Mooie locatie in de wijk Shibuja. Eenvoudig met openbaar vervoer te bereiken. Prima hotel met mooie luxe inrichting. Genoeg personeel om je overal mee te helpen. Vanuit onze kamer uitzicht over de stad en in de verte Mount Fuji. Faciliteiten in het hotel en op de kamer zeer goed.

Nadelen:: Niets, voldeed volledig aan onze verwachtingen.

Voordelen:: Perfecte lokatie in de buurt van het station van Shibuya. De buurt ondanks deze ligging eerder kalm, en met talrijke restaurants in de omgeving. Zicht vanuit het hotel is spectaculair.

Voordelen:: Location

Nadelen:: Service was "hit and miss", particularly in the lounge. The price was quite high for average quality rooms.

Voordelen:: Very central and great to explore the city Amazing view

Nadelen:: Bad room service Bad laundry service Old carpets, outdated interior Additional charge for pool and gym Not even close to European 5 star standard

Voordelen:: After arriving in Tokyo following a long flight it was great to be staying somewhere that was an easy distance from the airport. On arrival staff were friendly, helpful and spoke excellent English. The bed was super comfortable and the view from our 29th floor room was pretty spectacular. The hotel provided us a great base for our 4 days in Tokyo and the top floor bar was a lovely place to end the day. The breakfast was nothing spectacular but set us up for the day and it was also possible to use the voucher for lunch, which was a nice option.

Voordelen:: The location was excellent

Nadelen:: Limited choice of resturants and they close early

Voordelen:: Great location, easily accessible, excellent rooms with a gorgeous viiew

Voordelen:: We loved the spacious room and the fantastic view of the city!

Voordelen:: Restroom facility

Nadelen:: Rome Style

Voordelen:: great location, excellent service/staff, very comfortable room

Voordelen:: Helemaal zoals het hoort en volgens verwachting

Voordelen:: Goede rechtstreekse Limosine Bus verbinding (nr. 17) van Narita Airport (3000 Yen) Vriendelijk personeel, goede service, goede hotelkamer, groot genoeg bed voor ons westerlingen. Hotelkamer ook niet te klein. Goed gelegen nabij Shibuya area en station.

Nadelen:: Relatief duur ontbijt, niet inbegrepen (3000 Yen) Internet in kamer apart betalen en is behoorlijk traag maar voldoende om te mailen (1050 Yen). Zwembad en Fitness zeer luxe, alleen moet je daar ook apart voor betalen (2100 Yen)

Voordelen:: Excellent, spacious & clean room, friendly and welcoming staff, excellent rates.

Nadelen:: No, I was completely happy with everything about my stay.

Voordelen:: The view was breathtaking.

Nadelen:: Not really.

Voordelen:: the location, staff efficiency,room ,view, bathroom

Nadelen:: everything was perfect,great value for money

Voordelen:: The welcoming and check-in at the hotel was perfect and very professional. It was also very convenient to get there from Narita airport with the bus limousine. Best location ever in Tokyo!

Nadelen::

Voordelen:: City view and hospitality

Nadelen::

Voordelen:: The politeness and readiness to assist of the whole staff from reception point to breakfast restaurant. The ultimate cleanliness. The most extensive choice of food and beverages at breakfast, including sections dedicated to foreign cuisines. The perfect location nearby metro and JR station.

Nadelen:: Proficiency in English which every staff member lacks significantly, however at the end of the day, we could understand and be understood one way or another. That is the fact you face all over Japan, whatever the reason.

Voordelen:: Alles wat nodig is voor een goed verblijf.

Nadelen:: Kleine ruimte.

Voordelen:: Very close to subway, many shops and restaurants. So it is very convenient.

Nadelen:: They are fluent in Japanese mainly. Some will try but some presented difficulties in English speaking. But majority of them would try hard.

Voordelen:: The location was really good. There is nearby shopping n food all within 5mins. Travelling was a breeze as kinschio is only 3 station away from tokyo station. Free shuttle to disneyland was also really helpful for us as it our first time to tokyo Disneyland with my 4 yr old son. Even can take their local bus to tokyo skytree, which was a good experience for us. Bed n pillow was really comfy..

Nadelen:: The small size of the room which is kinda of expected in Japan hotel. Customer officer aint really good in English. Only very basic English.

Voordelen:: It’s location is very convenient. The staff members are very helpful and accommodating. They are generous with amenities and also offer a shuttle service to and from the airport. Thank you, we enjoyed our stay!

Voordelen:: Locatie en vriendelijkheid personeel. Mooi uitzicht op Skytreetower. Dicht bij metro. Metrokaartjes voor 24, 48 en 72 uur bij receptie verkrijgbaar. Uitgebreid buffetrestaurant.

Nadelen:: Kamer was klein maar comfortabel. Personeel spreekt beperkt Engels. In Japan wordt vooral lees- en schrijfvaardigheid Engels geleerd.

Voordelen:: Zeer vriendelijk onthaal en bediening, alles net en proper. Ontbijt ruim voldoende, restaurants in hotel zeker aanrader om eens te gaan eten.

Nadelen:: Klein minpuntje, bar in lobby is maar open tot 19.00

Voordelen:: Uitstekend ontbijtbuffet. Zeer uitgebreid.

Voordelen:: The breakfast was really good, staffs are nice, environment is super clean.

Nadelen:: no

Voordelen:: This is our go to hotel in Tokyo. We've stayed here for 3 times already and everytime, the service is exceptional. Rooms are big and comfy. Breakfast is great and amazing. The location is very near kinshicho station which has access to most parts of tokyo. Its very near the sky tree ( 5mins by train). It is connected to a shopping mall (arcakit) that has groceries and everything you can think of. There are also convenient store and restos near it. Hotel provides free transpo to disney land ( to and from). Offers discount to sky tree. There is also an airport limo that directly stops in the hotel driveway. Staff is very helpful and would go out of their way to assist you. Shout out to Ms. Aira Kim for being so helpful during our 2nd and 3rd stay. Will definetely stay here agan foe our forth and so visits to tokyo.

Voordelen:: Room was comfortable and clean. Breakfast was good. Buffet was not operating to to the Covid 19 virus, but was served to your table by the staff. Restaurant staff were very nice. Good location near Kinschico station and a lot of dining options nearby.

Nadelen:: Pillows were horrible, small and with some grain layer? My wife found the bed hard.

Voordelen:: Just like the title!

Nadelen:: One minor maintenance that we told the staff about.

Voordelen:: Staff were approachable and spoke English. Room was large and comfortable with various furniture to make your stay comfortable. Portable Wi-Fi is given to guests and it is clear that the hotel thinks of providing whatever they can to ensure that the guests have a pleasant stay with Keio Plaza Hotel, with various services like Bus Limousine booking (to the airport) and convenience store available within the hotel itself.

Nadelen:: While not too far, Keio plaza hotel is a fair distance away from Shinjuku station (about 10 minutes). As a premium hotel, it is only natural that other aspects such as the food is a little more pricey to justify the top-tier service they provide for their guests.

Voordelen:: Unfortunately due to the Covid-19 pandemic nothing was open. I wish prices were reflected on that but seemed the same as always without facilities open and room service items limited as well as time. However the staff was very kind and helpful

Nadelen:: That price was still the same even after not having the facilities open nor a full room service menu, and also room service closing early. I understand the closure, I feel Price should’ve been lower

Voordelen:: Great location! Literally you can step out the door and directly access the metro. Super easy to walk almost everywhere from the hotel.

Nadelen:: The restaurants in the hotel were very good but EXTREMELY expensive.

Voordelen:: Good location and room - great breakfast

Voordelen:: Goede locatie

Nadelen:: Betalen voor het zwembad en het niet eerder dan 14 uur kunnen inchecken

Voordelen:: De grootte van de kamer, uitstekende bedden, lekker ontbijt. Mooi uitzicht vanuit de kamer.

Nadelen:: De check in verliep traag en de dame was onvriendelijk. Zwervers slapen voor het hotel.

Voordelen:: The staff are very attentive, polite and friendly. The bed is comfy. Our room is facing the Tokyo Metropolitan Building which we can see Mt. Fuji from the distance. Good View!

Nadelen:: The breakfast choice is the same for our 2 nights stay ; as a 5 star hotel, only 2 types of cake, the bread and pastry were cold, limited choice of food for the breakfast.

Voordelen:: dichtbij Shinjuku station, zwembad op 7e verdieping, prachtig uitzicht over de stad, goed bed

Nadelen:: beetje gedateerd, alsof je in een 80s James Bond film zit, soms beetje rokerige geur, door airco? Jammer dat je voor zwembad ¥2000 pp extra moet betalen....

Voordelen:: super location. very professional service.

Voordelen:: Grote keuze aan restaurants in het hotel. Mooi zicht op de omliggende wolkenkrabbers van Shinjuku. Scherpe prijs.

Nadelen:: Kleine, ietwat verouderde Japanse badkamer is een beetje pover voor een vijfsterrenhotel.

Voordelen:: location

Nadelen:: check-in staff was unfriendly and not welcoming at all. You should learn from KYOTO !!!!!!!

Voordelen:: Direct naast het Shinjuku station en op loopafstand van winkels en restaurants. Prachtig uitzicht over de stad, direct voor ons het Goverment building en in de verte mount Fuji bij mooi weer. Het ontbijt was wel heel goed, ook voor westerlingen. Al zijn er geen volkoren opties of plantaardige melk (al kun je dat bijna nergens vinden). Voor kinderen zetten ze wel altijd meteen kinderservies klaar en zijn er genoeg kinderstoelen beschikbaar. In vrijwel heel Tokyi lijkt dit heel goed geregeld en is het kindvriendelijk. Bij aankomst kreeg onze zoon ook een kinderpakketje met slofjes en kindertandenborstel

Nadelen:: Voor 500€ per nacht had ik een hogere verwachting, zoals een groter bed. We sliepen met 2 volwassenen en kind van 2 in een heel klein bed, dus dat voldeed totaal niet aan de verwachting van een ‘luxe tweepersoonskamer’. Het was ook een kleine kamer, terwijl we juist een ‘westers’ grote kamer wilden gezien we ook nog een babybed naast ons bed hadden staan, de kinderwagen en de koffers, blijft er geen ruimte over om te bewegen. Er zijn ook erg weinig stopcontacten, terwijl ik (misschien verwend) gewend ben dat er naast het bed oplaadpunten zijn en idealiter ook met usb port zodat je geen reisstekker nodig hebt

Voordelen:: the proximity to shopping, restaurants and transport. Also liked the view from room - comfort of room - range of restaurants in hotel was great - service was friendly and prompt - felt very welcomed - especially as our knowledge of the language was limited - liked the ambience - international

Nadelen:: Cannot think of a thing we didn't like

Voordelen:: Very convenient

Voordelen:: Comfortable and convenient.

Nadelen:: Everything is fine.

Voordelen:: free internet, good in-room coffee maker. Close proximity to metro, restaurants, cafes, department stores and shops

Voordelen:: The hospitality

Voordelen:: location

Nadelen::

Voordelen:: The Hotel is good and cosy. My only complaint is to the fitness club is not free for all guest as each ordinary is required to pay 1100yen per day

Nadelen:: See above comment.

Voordelen:: It was clean and easy to stay to. We went there for our anniversary, and the staff gave us a gift on our check out.

Nadelen:: There were less convenience store around.

Voordelen:: Beautiful hotel in great area. It has a very luxurious feel to it for the rate you pay

Nadelen:: Gym wasn’t free

Voordelen:: I just want to wright about staff was very helpful why I can’t speak Japanese they try to help me how I can go around Tokyo to enjoy my vacation. Just for future if property can make food for Muslim like Halal food witch was fantastic.

Voordelen:: The helpful staff, clean facilities and proximity to shops and restaurants

Nadelen:: Nothing, it was all excellent

Voordelen:: Amazing hotel. Rooms were very comfortable. Able to provide four beds in one room for a family of four. Breakfast buffet was outstanding. Excellent staff.

Nadelen:: Nothing.

Voordelen:: In Excutite kamers incl. Lounge, is het allemaal zeer goed geregeld. Doordat de kamer op de bovenste verdieping van het hotel zijn gevestigd, is het uitzicht schitterend. Wij hebben gekozen voor uitzicht op Rainbow Bridge en dan zie je ook gelijk Tokyo downtown. Super. Kamer is ook Super. In de launge eten en drank is goed geregeld. Ontbijt was zeer goed. Personeel super vriendelijk. Onder aan hotel, bij de uitgang, is gelijk monorail station, om in Tokyo centrum te komen Hotel is aanrader

Nadelen:: Niets

Voordelen:: Great service, all of the employees are very kind and willing to help. The staff speak English so that is a plus. Great romantic location at night. Would definitely recommend this hotel!

Nadelen:: Na lang zoeken voor dit hotel gekozen ivm zwembad voor onze zoon. Na aankomst wilde hij graag direct zwemmen. Kosten €75,-

Voordelen:: Beautiful view from window . Size of room was big , very peaceful area around , no crowd .

Voordelen:: Great location for transportation,food and shops. Clean ,safe and friendly place to visit.

Voordelen:: Het is schitterend hotel met zeer vriendelijk en behulpzaam personeel.

Voordelen:: spacious......

Nadelen:: the housekeeping did not clean up the room well..... the many thing just like candy wrapper were still in the carpet.....

Voordelen:: The view from the bar/restaurant on the top floor was outstanding!

Nadelen:: I thought the hotel was closer to Haneda Airport than it turned out to be.

Voordelen:: Easily accessible from Shinjuku-ku station. Large size bedrooms are worth paying extra for more comfort.

Nadelen:: Restaurant closes too early.

Voordelen:: Free upgrade to Executive Room with lounge access. Our request for crib, late check out and extra amenities catered for. The lounge pre dinner drinks and Breakfast following morning was superb.

Nadelen:: Minor issue. Kettle took forever to boil

Voordelen:: room service

Nadelen:: nothing

Voordelen:: super

Nadelen:: de lobby heel klein

Nadelen:: Personeel bij het (ontbijt)buffet was minder gastvrij.

Voordelen:: We were in the Executive Lounge so enjoyed breakfast, pre dinner drinks etc. Very good service.

Voordelen:: Decent size for Tokyo and price range. Close to subway.

Nadelen:: Room appeared outdated for the price. No special amenities. Some staff was friendly whereas others were not. Sauna was very small.

Voordelen:: Everything went well. Staff fabulous, we were using the Executive Lounge and to be greeted by your name (we did stay 10 nights over two periods) and then be "Welcome Back Shirley and John", did you enjoy...….

Nadelen:: Hotel is kinda old but well maintained Breakfast is OK not amazing.

Nadelen:: The food choices are very expensive fir what you get.

Voordelen:: Second time to stay there. First time was given a free upgrade (to an Executive Room) as there were no single rooms available. This time no upgrade but the room was almost as good. The most spacious rooms I've had in my trips in Japan. Good views, good for business district and short walk to main station/shops. The area is a bit of a quieter and a bit of a breather from the crowds/bright lights of the area around the main station.

Nadelen:: The bathroom could do with being refitted to be more modern and contemporary.

Voordelen:: the location is good,very clean hotel the shuttle bus services is very helpful

Nadelen:: No comlpains

Voordelen:: huge 'n not cosy

Voordelen:: the huge comfortable bedrooms, and the excellent staff.

Voordelen:: Extremely polite and helpful staff. Quiet location, very close to Tokyo Metro station.

Nadelen:: Wifi was expensive and had to be renewed every 24hrs.

Voordelen:: i like the friendly and helpful staff staff. however on the nite of 30th we came back very late and accidentally left our two strollers outside the room. when we checked the next morning the staff at the concierge was not so pleased with our explanation and sort of sternly reminding us not to repeat the same event again. but overall it was a pleasurable experience there.

Nadelen::

Voordelen:: it is strategically located, and its value for money is an added value. i enjoy the luxuriness of the hotel and its facilities.the staff is very helpful and courteous

Nadelen::

Voordelen:: The moment we arrived, we were greeted by a posh and luxurious hotel lobby. There's no doubt about it, the hotel is beautiful. The room is even more so. It is spacious, has very modern furnishing and a very unique window that is able to transform itself to look like a Japanese sliding door. The hotel shuttle to Shinjuku Station is most useful.

Nadelen:: It would be great if the hotel shuttle operates abit longer. It stops at about 9.50pm. Guests that spend late nights out would benefit if the shuttle could extend its operation hours till midnight. It would also be great if the hotel has transportation arrangemen for Tokyo Disney Resort like some Shinjuku hotels that I know.

Voordelen:: Genoten van de kunstenaar kamers en luxe :).

Voordelen:: De rustige mooie kamers met het fantastische uitzicht. Na een hectische dag in tokio was het goed thuiskomen hier. Heerlijk ontbijtbuffet in luxe restaurant. Ligging is uitstekend tov van metro en treinstations. Ook naar nieuwe wijk odaiba vertrek je heel makkelijk.

Nadelen:: Niets echt een aanrader

Voordelen:: Views , staff location rooms all kept amazing clean and tidy

Nadelen:: Nothing

Voordelen:: fantastic window with seat on 33rd floor, overlooking Tokyo Tower. Just like Scarlet Johansen in Lost in Translation!

Nadelen:: shower might have been better, esp for taller people - though a hose over the bath seems to be standard fare in Japan. Plenty of pressure in it though. Room a little tight in size but quite adequate

Voordelen:: Mooi uitzicht vanuit de hoekkamer over een deel van Tokio. Zelfs de Fuji was te zien naast Tokyo Tower. Twee stations vlakbij, Shiodome en Shimbashi.

Nadelen:: De taxichauffeur vond het hotel niet, haha. Hotel zelf was perfect.

Voordelen:: Super nice view on Tokyo, nice location, very good breakfast. Perfect place for a shot stay in Tokyo.

Nadelen:: Breakfast was so so

Voordelen:: Nice view, great room

Nadelen:: There was not an actual spa/pool they room comes with a soap that makes the bathtub a ‘spa’ this was dissapointing

Voordelen:: It was my second time staying in this hotel, and it was just as excellent as last time. I especially liked the extraordinary view. This of course depends on the room. The hotel lobby is at the 25th floor, and the guest rooms are located above that. If you book a room "with Tokyo Tower View" its pretty much guaranteed that your view on Tokyo is not obstructed by other skyscrapers and also that you're also looking towards the direction of Mount Fuji that can be seen if the weather conditions allow it. I also liked the beautiful atrium of the hotel (where the breakfast buffet is located) and of course the excellent transport connections of the location Shiodome: There is direct access to Yurikamome- and the Ōedo-Line, and you can use an underground connection to Shimbashi-station that gives access to Yamanote-Line and many others. Ginza and the exceptionally beautiful Hamarikyu gardens is well within walking distance. Shimbashi is a very interesting area to explore with tons of small and very japanese (non-touristy) little spots for eating and drinking. Directly in the basement of Shiodome Media Tower, where the hotel is located, there are several small and good value restaurants, and even a small supermarket that is open all the time, and can be reached with the Elevator, which is extremely convenient.

Nadelen:: Nothing to complain about :)

Voordelen:: fijne plek en goede. uitvalsbasis richting Shiodome station heel veel eettentjes

Nadelen:: uitzicht, geen ontbijt genomen, kwaliteit was goed maar te kostbaar

Voordelen:: Extremely comfortable room with phenomenal view. Friendly and helpful staff.

Voordelen:: Perfecte locatie, mooi uitzicht, metro/treinstation naast het hotel

Voordelen:: Location Views Staff Cleanliness

Nadelen:: Small rooms (to be expected in JPN)

Voordelen:: Location is convenient, bed was very comfortable, staff very friendly competent and helpful

Nadelen:: Pricey, bathtub a bit small

Voordelen:: I didn't spend much time in hotel but everything was OK. I like to drink coffee in the lobby and view from my room was fantastic - night Tokyo and Tokyo Tower. Very close to metro station and 5 min. on foot to Yamanote line. Additional "pro" Limousine bus to airport.

Voordelen:: Excellent room with ample space. Good seperate beds, nice view.

Nadelen:: Price of breakfast is high (2500 Y). This is not uncommon for Tokyo but still too much.

Voordelen:: Schoon, centraal voor mijn doel.

Nadelen:: Onpersoonlijk, afstandelijk.

Nadelen:: Smoking is allow at the lobby on the 25 floor and that turn me away from getting a drink at the reception / lobby

Voordelen:: Loved the clean room and the value for the money. Also the location was good (although it is in a business district) - but very nice to be able to walk to several eating choices without paying for the high meals in the hotel. We also found the Mini-Mart downstairs very convenient to buy water and snacks for our 4 year old. The hotel is very accessible to the subway - walkable with connecting under ground passages. We stayed here with a 4 year old child - and were able to get a baby cot that sat flush with our bed (open rail on one side) so the baby could sleep next to us (at no extra charge).

Nadelen:: Overall the staff were great, helpful and friendly. I have a minor criticism for the hotel - I gave a fair rating for the Hotel staff because of our experience with the Concierge. She does not have the personality to work on this desk - the many interactions I had with here were polite, but not friendly or she didn't go out of her way to make recommendations or be overly helpful. She had a bit of sour personality (very un-Japanese), made me feel like I was bothering her with my questions - and in my opinion that leaves a bad impression of the staff - when in fact everyone else was super nice. However being new to Tokyo the Concierge is the most important liaison to us as we depended on her advise to get around the city.

Voordelen:: Het uitzicht op Tokyo en de goede ligging ten opzichte van de wijk Ginza. Vlak bij de metro en treinstations gelegen.

Voordelen:: personeel was dienstbaar en correct. goede service, goede internet verbinding. Ook veel jonge gasten. Uitzicht was mooi.

Nadelen:: ontbijt service niet inbegrepen. Wel mogelikheid tot het nuttigen van een ontbijt , echter dit was duur. Na elf uur 'savonds wel de mogelijk tot het drinken van een drankje, echter eerst etregeld betalen.

Voordelen:: De japanse ontvangst is een van de onderdelen, die uitstekend is, zoals: hulpvaardigheid, prima intercontinentaal of japans ontbijt, keurige luxe kamer enz. Een fijn verblijf met een prachtig uitzicht over Tokyo wijk Ginza.

Voordelen:: Extremely convenient location - walking distance to Ginza & Hibuya and fish market with easy access to subway & quick taxi trip to Roppongi

Nadelen:: NA

Voordelen:: Great city views, excelent location for ginza area and central tokyo

Nadelen::

Voordelen:: Great location (15mn walk from Ginza shopping area), very professional service, great rooms view (hotel reception located at the 25th floor, all rooms are from 26th floor and above)

Nadelen::

Voordelen:: Alles wat ik nodig had op loopafstand.

Voordelen:: English speaking staff, good location

Voordelen:: The location and proximity to the Shinagawa Station is really close and a breeze to connect to different parts of Tokyo. Loads of shopping and eateries in the area too.

Nadelen:: It’s a big hotel. The hotel staff were average in their service in all honesty. We were met by rather cold staff throughout our stay. The rooms are dated but clean.

Voordelen:: Location was decent.

Nadelen:: Outdated. Nasty room.

Voordelen:: Locatie vlakbij Yamanote Line.

Nadelen:: Veel te warm in de kamer. Niet zelf te reguleren. 25 graden in de avond en de ochtend.

Voordelen:: Het uitzicht over de stad was echt heel erg mooi!

Nadelen:: De locatie was goed te bereiken vanaf het station, maar het ligt wellicht niet in een hele bruisende wijk die leuk is voor toeristen.

Nadelen:: They don't tell you there is an additional charge to use the pool. Of about 1400 yen per person.

Voordelen:: Room with good view and the restaurant taste so well with good price!

Nadelen:: The basic facilities in the hotel’s are relatively old but it’s fine to stay that!

Voordelen:: Location was best thing about booking this hotel.

Nadelen:: There AC was automatically set and could not get colder then 70* the room was so stuffy and uncomfortable. They brought us a fan and told us to turn off the AC as the temp was automatically set. That was not a good thing.

Voordelen:: A lot of restaurants around and the location.

Nadelen:: Long queuing at the check-in and also a bit waiting for the breakfast before we got a table and 11am check-out too early normally it should be at 12pm.

Voordelen:: Location.

Nadelen:: Your website did not state how many things were closed due to corona. I purposely picked the SHINAGAWA because it had restaurants, bowling alley, movie theater, and aquarium. None of these facilities were open. We spent a lot of money for very little

Voordelen:: The location and the clean room.

Nadelen:: Nothing in particular.

Voordelen:: Gastvrijheid personeel

Nadelen:: Prijs geld verhouding echt slecht, vorig jaar zelfs kamer geboekt alleen op een andere etage. Meer betaald slechtere kamer. Badkamer niet schoon, bloed heet op de kamers/gang en lift.

Nadelen:: A little far away from metro station

Voordelen:: The rooms were superb and practical. Views nice and staff so great and helpful. Japanese Garden also lovely. Japanese breakfast very good. Central to many things and area around metro very good for restaurants and bars.

Nadelen:: In hotel dining and drinking was very pricey.

Voordelen:: Buffet breakfast in the Garden Lounge was very good as always, with views out over the lovely gardens and waterfall., and room service was prompt, well-presented and delicious. Notably, there are a number of excellent restaurants on-site from which to choose. The gardens at Hotel New Otani are beautiful any time of year, and well worth wandering through. English is now spoken by most staff, which is very helpful for weary English-speaking travellers.

Voordelen:: Mooie en propere faciliteiten. Goede ligging. Kwaliteitsvolle en stijlvolle inrichting

Nadelen:: Enorm groot en soms moeilijk de weg te vinden Dermate groot dat het vrij onpersoonlijk wordt

Voordelen:: Garden room ontbijt viel tegen maar ontbijten in de main lobby bij Tatzuki is top!!

Nadelen:: Eten in de sky bar boven was teleurstellend want je werd letterlijk verzocht om 20.40 vooral door te eten aangezien ze om 21.00 uur dicht gingen, jammer want eten was echt lekker, verder gaan de rookvrije bars om 22.00 uur al dicht, en hou die 000 in de gaten, die rekening heeft de neiging nogal te klimmen

Voordelen:: Top hotel op prima locatie.

Nadelen:: De restaurants zijn te prijzig!

Voordelen:: This is an excellent hotel in a good location. It was a little away from the action but very comfortable throughout.

Nadelen:: The gym is expensive to use for guests which is unnecessary.

Voordelen:: Very kind staff, very accommodating to American (English speaking) travelers. Fantasatic breakfast options. Several great restaurants on property. Easy to get to subway and train.

Voordelen:: Staff were really helpful ,if you look lost they would ask if you need help.There was a lot staff and they were friendly.Rooms were bigger than most Japanese hotels and clean.Breakfast at tower was awesome and overall the hotel was enjoyable experience.

Nadelen:: Nothing

Voordelen:: DE locatie is uitstekend midden in het centrum, service is uitstekend, alles wat nodig is, is er , ATM , concierge etc.

Nadelen:: niets

Nadelen:: dure restaurants en niet heel makkelijk te vinden.

Voordelen:: Free car parking for guests. refurbished rooms. Good breakfast & good choice of high end restaurants.

Nadelen:: Sofa was small & facing the wrong direction to watch the tv. Bathroom & toilet were a little small with glass doors which didn't close properly.

Voordelen:: the view from the top of the tower and the garden

Nadelen:: Everything inside the hotel was extremely expensive, the access to the swimming pool was not even free

Voordelen:: Brillant service, location and setting - surrounded in its own garden! A very short walk to train networks and city resturants down the road.

Nadelen:: Restaurants were quite expensive and as the hotel had three sections, orientation was a little difficul.t

Voordelen:: Clean room and good housekeeping. Also liked the temperature in the room.

Nadelen:: The check-in process was not good. I was very delayed for my appointment then was given a smoking room. Also,the room was very dated in its styling.

Nadelen:: not free and easy access to internet room

Voordelen:: Staff were excellent, all spoke very good English and couldn't do enough to help.

Nadelen:: Restaurants and shops in hotel were really expensive, but there's plenty of excellent local alternatives.

Voordelen:: The great service and facilities.

Nadelen:: We thought the food in some of the restaurants was average for the price.

Voordelen:: ligging

Nadelen:: zwembad dat je € 20,00 pp moet betalen voor een gezin en dar er geen onbijdt bij zit dat kost ook € 20,00 pp

Voordelen:: prachtig hotel, veel restaurants, goede ligging vlakbij gezelige wijk en metro

Nadelen:: prima hotel, maar voor sommige diensten wel erg aan de prijs; met name dat het gebruik van het zwembad nog bijna per persoon 20€ kost vonden wij wel merkwaardig

Voordelen:: prima centrale locatie i.v.m. openbaar vervoer; shuttle van en naar narita.royale kamer met moderne badkamer.prachtige tuin ; kamer voor 3 personen zoals wij wenstten.

Nadelen:: gebouw is enigszins oudbollig.de bar op hoogste etage is ronduit ongezellig , veel te duur en heeft ongemotiveerd en onkundig personeel.

Voordelen:: Hotel New Otani is enorm groot, maar heeft zijn charme goed weten te behouden. Er zijn meerdere gebouwen, zelf in het luxe Main geslapen, uitstekende kamer en fijn bed. De tower heeft een bar en restaurant op de 40ste verdieping met een fantastisch uitzicht over de stad. Het hotel ligt centraal In Tokyo en op 5 min lopen van de metro/trein. Complimenten aan de guestrelations service, uitermate behulpzaam bij het boeken van voorstellingen, routebeschrijvingen, etc. Zeker een aanrader.

Voordelen:: Mooi groot hotel complex met verschillende restaurants en ook winkels. Zeer vriendelijk en behulpzaam personeel, dat over het algemeen ook goed Engels sprak. Zeer schone badkamer.

Nadelen:: De grote vlek op de vloerbedekking maakte de kamer niet geheel 5-sterren waardig.

Voordelen:: goede ligging, comfortabele kamers.

Nadelen::

Voordelen:: Elk ding

Voordelen:: I loved the location. The reception counter people was so nice and had a very nice warm welcome. The hotel room was the best nice views! Love it.

Voordelen:: Goede ruime kamer. Vraag om een kamer met uitzicht en je verveelt je niet. Ruime badkamer. Als je het ontbijt niet neemt, zijn er genoeg (afhaal) opties in de buurt of de bakker in het hotel (open van 11-20).

Nadelen:: Groot en wat onpersoonlink

Voordelen:: Het uitzicht Staf was heel behulpzaam, nagenoeg al het staf wat ik sprak, sprak voldoende Engels.

Nadelen:: Het hotel is gehorig. Ontbijt is erg duur.

Voordelen:: Ruime kamer, prachtig uitzicht, zeer goede ligging, super ontbijt

Nadelen:: De airco werkte niet naar behoren Men moest als gast betalen voor het gebruik van het zwembad

Voordelen:: Service was excellent. Everything we needed they provided.

Voordelen:: Location outstanding lots of facilities in hotel Bars restaurant bakeries- staff very willing to help w/ pretty good English skills subways nearby and taxi stands many nice restaurants at all price points too

Nadelen:: Tour desk staff seemed unwilling to assist w/ A restaurant res one night- maybe didn’t understand me?

Voordelen:: Wat een prachtig mooi hotel, perfecte locatie, prachtig uitzicht vanuit de kamers.Grote kamers en heerlijk buffet. Prachtige receptie etc. Lopend naar het oude centrum en de beroemdste tempel.

Nadelen:: Er viel ons echt niks tegen.

Voordelen:: The view of hotel room. The breakfast.

Nadelen:: The fact that we asked for a family room and the extra bed occupied all the room so no space for our luggage. Better to book two room if you are a family of 4.

Voordelen:: Room is very small, but the view was great. The location is good, but not the best, It's around 10 min walking to get to the metro and around 30/40 min to get to the main areas of Tokyo.

Nadelen:: The breakfast was changed from buffet to a breakfast set, but they should have considered more that guests coming from western countries may not like Japanese style breakfast.

Voordelen:: Great location. Great view. Great price.

Nadelen:: Nothing

Voordelen:: Groot en comfortabel hotel. Grote kamer met mooi uitzicht. Levendige en interessante buurt. Gemakkelijke verbinding vanuit Tawaramachi -of Asakusa- station.

Voordelen:: Prima ontbijt. Goed uitgangspunt om Tokio te ontdekken.

Nadelen:: Je komt niet ver met de Engelse taal

Voordelen:: The view was just spectacular and worth upgrading at the ocean view room. The room itself was also very nice size and comfortable bed.

Nadelen:: Wifi should be available for all staying guests without joining a membership. It would be alright to try free membership but nowadays, all the oversea hotels allow the free Wifi anywhere you go. Since there is a beautiful view from the room, it would be perfect if there were chairs at the balcony to enjoy most of it.

Voordelen:: The hotel was beautiful. Staff was very nice.

Nadelen:: I saw a couple of cockroaches crawling on the buffet during breakfast. I lost my appetite after that. :(

Voordelen:: Voor Japanse begrippen ruime kamer Balkonnetje met uitzicht

Nadelen:: Zeer gedateerd Geen gratis WIFI moet je eerst van alles voor invullen en regelen en lid worden Vloerbedekking was paar jaar geleden al aan vervanging toe

Voordelen:: None

Nadelen:: I booked non-smoking room but when I checked in they said there is no more non-smoking. I finally managed to switch room 1:00 in the morning. Staffs seem don't care if you stay or not. I had 2 luggage storage before checked in but they couldn't find them.

Voordelen:: View from my room was just like a post card. Beautiful!

Nadelen:: Location was a little far to center of Tokyo.

Voordelen:: locatie is prachtig, mooie grote kamers goede badkamer

Nadelen:: betalen voor internet is absurd wel balkon maar geen stoelen voor op het balkon< raar en teleurstellend. vraag omzeezicht niet volledig gehonoreerd lawaaiig

Voordelen:: i only like the location

Nadelen:: hallways have a weird smell. carpet all around is dirty

Voordelen:: Customer service exceeded expectations, even for a Hilton

Voordelen:: Nice to have a bit of luxury on our holiday, the Hilton was that.

Voordelen:: Exceptional

Nadelen:: Nothing

Voordelen:: Amazing location Superb staff

Voordelen:: The nice view

Nadelen:: No notes ballpen and bubble bath

Voordelen:: High quality of service, wonderful bay view, rich variety of dining, excellent room service, staff professionalism

Voordelen:: Close to train station Good staff service

Voordelen:: The location was exceptional. Incredibly centered and in a quiet section of Ikebukuro where you could truly get anywhere in a short time. Anyone with a JR Rail Pass will really benefit if you can get a spot here. The hotel otherwise is a little smaller than what the pictures on the website allude, but its not a big deal if you are out and about travelling.

Nadelen:: The concierge and the front desk left a lot to be desired. Don't bother asking them for much help unless its something fairly simple.

Voordelen:: I like that they have bus service to and from both Tokyo airports (Haneda and Narita). This is very convenient. I also like that it's very close to the train station. Very convenient location overall and rooms are very nice and clean.

Voordelen:: Excellent hotel with excellent service. Only after I had checked-out and arrived at the airport over an hour away did I realize I inadvertently left some very important items in my room. The staff at the hotel was extremely patient, kind, and went out of their way to send the items to us via their airport bus service at no cost to us. If not for housekeeping, the front desk, and guest relations coordinating the delivery and finding people that spoke our language to communicate with us, as well as the airport's helpful staff watching out for the right bus for us, we would have been lost. Special thanks to Mayumi Okuma-san. That's what I call superior service. I will always be grateful and will definitely stay at this hotel whenever I am in Tokyo.

Nadelen:: Free in-room wi-fi would have been a nice touch for the hotel because every other hotel we have stayed at in Tokyo and other major cities offer it for free, but the 500 yen per stay is still tolerable.

Voordelen:: Amazing customer service.

Voordelen:: Location highly convenient with train station located only minutes away. Lots of shopping in Ikebukuro. Hotel employees very accommodating and highly professional.

Voordelen:: the staff are top notch, friendly and great customer service.

Nadelen:: breakfast and dinner there was pricey.

Voordelen:: The rooms are clean, the place is fine, the service is great. They don't skip a beat. The room safe is really convenient.

Nadelen:: Here's the thing, I stay in Tokyo a few times a year. The prices here are expensive for rooms this small. As for the breakfast, it's catered to Japanese travelers with food that I really can't put down in the morning. No whole wheat bread, no espresso coffee, not enough fresh fruit.

Voordelen:: Location...location...location...AND The staff can understand English and are always very helpful in answering queries

Nadelen:: The bedcover in the room had a some bloodstains - seems laundry is not good

Voordelen:: I thought the location is perfect because it was only 5 mn walk from IKuburu train station and from there you can explore the rest of the city.

Nadelen:: The view from the window was awful. My room was overlooking a lower roof that looked ughly to me. Breakfast was not provided and there was not even a coffee maker to make coffee in the morning. I thought the price was a bit expensive for that standard of a hotel. The carpet was not clean also.

Voordelen:: Very convenient location.Staff is friendly. Unfortunately no wifi (but most places in Tokyo doesnt have WIFI anyway). But it is an excellent place to stay as it is close to everything!

Voordelen:: I t was a pleasant experience, wi th god food (too high forus when we were not on Grand Circle Tour), good bedroom and toilet, great service, and wonde rful location near Ikebukuro.

Voordelen:: Location, for a couple reasons. It was close to a shopping / dining area and 5 mins away from the nearest subway station. Airport Limousine drops guests off right at the hotel's doorstep, which is a huge plus.

Nadelen:: None

Voordelen:: Alleszins redelijk hotel. Op loopafstand van metro en treinstation Ikebokuru. De buurt is weinig spannend, maar wel veel restaurants (overigens geldt dit voor alle Japanse steden).

Nadelen:: Onze credit-card (standaard mastercard Nederlandse bank) werd door het hotelsysteem niet geaccepteerd, waardoor we uiteindelijk contant moesten betalen. Volgens de receptioniste was dit "for high security", maar dat is natuurlijk onzin. Waarschijnlijk heeft het te maken met contracten / aansluitingen van het hotel zelf. (In een ander Japans hotel was het geen probleem.)

Voordelen:: openbaarvervoer met de trein en veel restaurant en winkels in de buurt.

Nadelen:: ,kamer was erg slecht voor de prijs en personeel vrij arrogant.

Voordelen:: economiekamer zoals wij is heel normaal; wel supergoed geisoleerd, rust verzekrd na een dag Tokyo. Krant onde deur om 6 h , ontbijt ter plaats ( ca €25 ) onbeperkt rijk.Wijk Ikebukuro is een van de centum in Tokyo waar je alles kan vinden, zeer goed bereikbaar.

Voordelen:: Ontzettend aardig en dienstbaar personeel, schone kamers en goede service (ochtendkrant, bus naar station, Engels spreken)

Nadelen:: Kamers zijn nogal klein

Voordelen:: Alles correct in orde! Ligging van het hotel vlakbij metro en trein station! Schoon en best wel luxe hotel. Perfecte kamer met alle faciliteiten!

Nadelen:: Het bedmatras was niet erg comfortabel! Had elke dag wel last van wat rugklachten!

Voordelen:: Gunstige locatie, mooi strak design van de kamer, zeer vriendelijk en attent personnel, uitermate goed verzorg en schoon

Nadelen::

Voordelen:: Dichtbij groot metrostation, dus goed bereikbaar. Dicht bij faciliteiten zoals winkels en restaurants. Prima receptie. Niet al te grote kamer, maar wel netjes en compleet. Gratis internet op de kamer, van goede kwaliteit!

Nadelen::

Voordelen:: Gratis spa.

Voordelen:: Location of hotel was great!

Nadelen:: Comfort of the bed, understand most beds in Asia will be a bit more stiff than usual.

Voordelen:: Clean

Nadelen:: No seating in the lobby for waiting, cleaning staff accidentally threw out my dirty laundry and the hotel would not reimburse me. Location is far from Shinjuku Station not the best location.

Voordelen:: The location of the hotel is great for exploring Shinjuku, as well as about 10 min walk north of the main station. Great value for the money and I would highly recommend if you plan to go explore Tokyo while spending minimal time at the hotel.

Nadelen:: Pillows were thin and uncomfortable, other than that and being on the smaller side, this was a great hotel choice.

Voordelen:: First, let me start with the location. I will say it is friendly for all ages 18 and up. I include even seniors because the location really does have it all! However, it is really close and somewhat in the middle of their redlight district and Although I know this can sound problematic or even too crazy, it really isnt because all of it is kept away from the streets. You only know what the places are based on the wording of the advertisement outside such as "thai special massage." All funny though even for us as a married couple. You are only two blocks (5min walk if you are slow and not from the city like we were) from the Shinjuku train station and this was solid gold for us to get around even with our luggage because in case you have not heard, Taxis are pricey!! Another great thing about the location is the food! We are foodies and we love bargains and high end so we can try it all!!! I also do not eat fish and my husband loves his sushi and again, they have it all! From 1,000 yen lunches to nice steak dinners in which we spent up to 9,000 yen but we also ordered a couple rounds of beer and limited this kind of spending to only every other night. Other than that they have reasonable 3,000 yen dinners for two and we even had steak tacos at this rate!! As for the staff, they answered all the million questions we had even when it was reallllly busy during check in hours. They were all very patient! Our package did not include breakfast but the hotel is located in front of a family mart and across the street from a 7-11 (with an ATM) and in case you did not hear in places like reddit, some people come here for food from these places alone! We usually picked up sandwiches or hotcase items with drinks for under 1,000yen in total for two of us! And went about our day. The hotel people clean the room everyday, restock toilettries in the bathrooms daily, and leave you water bottles daily as well as fresh towels. Very very clean people and yes you might be culture shocked to learn the square footage is veryyyy small but two of us fit just fine and comfortably and come on, if you are going to japan do your research! Anywhere you stay will have the same issue with squarefootage because this country has one of the most expensive realstate value, meaning this culture often downsizes in space because larger does not neccesarily mean better. I wish there were more i could say and although I could it really means you should choose APA at Kabukichu!

Nadelen:: I have nothing I could possibly complain about. I mean wour airplane landed 6 hrs ago and I am already leaving a review.

Voordelen:: Het personeel in de eetzaal. Met name het ontbijt team. Ook mijn complimenten voor het schoonmaakteam. Het ontbijt en diner waren prima. En het bed erg goed.

Nadelen:: Het klimaat in de kamer: zonder airco snel erg warm, met airco te koud. Naar mijn idee had de airco maar twee standen: aan en uit.

Voordelen:: Prima locatie. Midden in het bruisende centrum van Shinjuku. op loopafstand van het station.

Voordelen:: De efficiency vh hotelpersoneel. De ligging vh hotel.

Nadelen:: Dat de kamer gereed was, maar dat je extra moet betalen, early checkin...om een uur eerder op je kamer te willen. Na 14 uur reizen...wil je zsm op je kamer, maar checkin is vanaf 3PM, dusdokken als je een uur eerder wilt en kunt. De omgeving van het hotel, het plein ervoor is erg aan het verloederen, ik was hier nu voor de 4e keer, maar lijkt steeds erger te worden. Jammer.

Voordelen:: Gemakkelijk bereikbaar vanuit het drukke Shinjuku station East & West. Te voet 10 minuten. Op de 28ste verdieping een (gratis) ontspannende Onsen. Open de gehele nacht... Let op: mannen vd vrouwen gescheiden.

Nadelen:: Veel vuil en lawaai door rondhangende jeugd rondom het hotel en de plein ervoor. Maar nooit problemen ermee gehad! Aan de receptie/lobby 4 personen aanwezig maar amper enkele woorden Engels kunnen spreken.

Voordelen:: De ligging was goed, midden in Shinjuku! Station op loopafstand ong. 5min lopen. Goede douche en prima bed. Kussens té dun lazen we al in andere recensies, maar aangegeven bij receptie werd gelijk geregeld (voor dikkere)!

Nadelen:: Kamer is klein, wel knus en gezellig eigelijk. Raam kan niet open en ook geen gaasje voor frisse lucht. Wij zette gewoon deur open van de kamer aangezien het midden/binnenkant van het hotel open is met de buitenlucht.

Voordelen:: Locatie

Nadelen:: Niet echt schoon

Voordelen:: Good Location

Nadelen:: Room area too small,I don't have space for luggage

Nadelen:: Downstairs bar closed at 8pm - too early fro guests.

Voordelen:: Staff and facilities were great. Location was amazing. Highly recommend.

Nadelen:: Just a little noisy during the night.

Voordelen:: Close to the JR Shinjuku station, near restaurants and shops of Shinjuku

Voordelen:: .

Nadelen:: Kamer 17.16 met twee aparte bedden veel te klein voor 9 nachten. Verder erg stoffig in de kamer, elke dag.

Voordelen:: Absolutley fantastic! Great location with extremely comfortable room! Would definately stay here again! Thank you to the wonderful and friendly staff who made our stay so great! Ho

Voordelen:: Location is convenient with a 5-10minutes walk from the station.

Nadelen:: Room is very small, just enough walking space.

Voordelen:: De mooie kamer met veel variatie in zeep en andere gratis spullen.

Nadelen:: Elke dag een nieuwe pas halen voor de kamer.

Voordelen:: We were upgraded to a deluxe room.

Nadelen:: Rooms weren’t completely sound proof.

Nadelen:: Rooms a little small. Bathroom was quite old and basic

Voordelen:: Perfect location and accessible to all transportation.

Nadelen:: None

Nadelen:: The room could have been a bit bigger but then again so are most rooms in Tokyo