Hotels in Miami

Voordelen:: Everything

Nadelen:: Nothing

Voordelen:: Heerlijke kamer met geweldig uitzicht

Nadelen:: niks

Voordelen:: Staff are excellent and friendly. Centrally located. Beautiful ambience. Close to many amenities. Reception staff were extremely hospitable and accommodating. I would definitely stay there again when in Miami.

Nadelen:: Everything was mostly great. Rooms are a bit old looking and in need of an upgrade that matches the ground level.

Voordelen:: Terrific location on the bay, lots nearby, peoplemover across the street gets you around the area for free. Lively lobby, large rooms, staff were friendly and accommodating across the board. Real luxury that's neither stuffy nor trying way too hard to be

Voordelen:: Great location, very spacious

Nadelen:: Old facilities, air-conditioning didn't work properly

Voordelen:: Location, Room Confort and Breakfast . And the room with bayview is awesome

Voordelen:: Pillows Blackout shades

Nadelen:: Pool was closed

Voordelen:: The room was amazing and exceptionally clean...

Nadelen:: No!!!

Voordelen:: Facility is great

Nadelen:: The staff’s performance is poor and does not know how to treat guest well.

Voordelen:: onze 2de keer een overnachting met ontbijt geboekt , en nu weer heel tevreden van de service en kamers . het hotel heeft een topligging heel centraal en overal goed bereikbaar .

Voordelen:: Friendly and courteous staff, cleanliness and array of amenities.

Nadelen:: harbor tour boats are a bit loud

Voordelen:: Staff very friendly and helpful.

Voordelen:: Everything was great

Nadelen:: No, awesome hotel

Voordelen:: plenty of things to do there to entertain your stay and very relaxing

Nadelen:: nothing because everything was a 5 star

Voordelen:: Spacious room and bathroom

Nadelen:: Would have appreciated free brief use of basketball court

Voordelen:: The location is perfect

Nadelen:: Small pool area. not enough chairs for all of the guests.

Voordelen:: The Hotel is Great! Staff is awesome .... Specially Edgar from the restaurant where we had breakfast everyday! The room is very clean and with a very good size.

Nadelen:: Brakfast ......I travel a lot to Miami Downtown...... and the Breakfast from JW Marquis is still too far from good. Very poor selection of breads..... they use to have someone doing the omelet in the past ...not anymore. The room where the buffet is located is too tiny,,,,,,for the price, they should have a better selection of the products quality , and variety. Intercontinental Hotel breakfast is way better .

Voordelen:: My husband and I arrived at 8:00 pm and were told our room was still being cleaned which we thought to be odd. The front desk told us they would move our room which was to change to a double. The manager came up front and switched us to a suite with a king - great CSR!

Nadelen:: The restaurant in the hotel was not good at all. We went for breakfast the first morning - my husband ordered an omelet which consisted of a large amount of meat rolled up by an egg. An omelet normally has the interior ingredients cooked into the egg. Very odd! Also my eggs arrived very runny and then when sent back totally overcooked. The price for very little food was over $75. Never ate there again! Restaurant needs improvement!!

Voordelen:: Location.

Nadelen:: The staff weren’t personable. Low talkers who sounded robotic. Felt the deal I paid for was a bait n switch. Not sure if booking.com didn’t specify accurate details or if the hotel gave me a room that wasn’t accurate to the deal.

Nadelen:: Noise from elevator behind the door

Voordelen:: The whole visit was very exciting the only bad part is I was double charge on my credit card I’ve been calling since last Sunday to have them refund it and not one manager has called me back I have called multiple times and now my credit credit card got charged double and they can not explain to me why they charge me extra money when I pay cash for everything and I didn’t owe anything at the end but they secretly went behind my back and charge my credit card.

Nadelen:: Management is very unprofessional I’ve been calling nonstop they sent an email to the manager and not one manager has contacted me back it is already Thursday and still I haven’t heard from them

Voordelen:: The hotel was very clean & the staff was very helpful.

Nadelen:: Perhaps it just wasn’t our vibe. Wanted something a bit more fun & on trend.

Nadelen:: There were not a room for us. So 4 adults had to sleep in room with king bed and waited hour to get rollaway beds. Being 6.3 and 6.1 it didn’t work out well and ended up sleeping on floor. Very disappointing when you arrive 11pm and cannot sleep.

Voordelen:: Staff was very accommodating. Room was exceptional.

Nadelen:: Took longer than usual to check in.

Voordelen:: The audio video, automation and other technology.

Nadelen:: Number of available staff was lacking. There was no turn down service.

Voordelen:: Games room was amazing, despite bowling alley being closed they still had a great table tennis table, a pool table, a poor air hockey table and a golf room. The bed was very comfortable. The bathtub was great. Bath robes and slippers very luxurious. Buttons to open and close curtains was a cool feature also.

Nadelen:: Service was awful, and I only stayed one night to realise this (though I did stay over a holiday, the amount of times I had to call down to reception and check if someone was still fulfilling my request was still excessive). Was not provided with any shower gel and had to ask reception to bring me some which took them maybe 25 minutes. Didn't have any matches or lighters (even in the restaurants) to light some tealights, according to the receptionist. Bathtub and shower both had at least a few hairs in it still when I checked in (pretty late in the day, like 3-4pm maybe) so called down to request someone come and clean it. Again took about 20 minutes for anyone to arrive.

Voordelen:: Clean, modern property in downtown Miami in a central location. Games room.

Nadelen:: Swimming pool is uninviting and mostly in the shade. Wifi is expensive. Wifi is €22 per day or €25 per day per room to include access to the games room.

Voordelen:: We had a great experience at the Beaux Arts. The room, staff, pool, and other facilities were excellent. We paid a little extra for a room with a view and it was well worth it. The hotel has hip/modern ambiance, but they were very nice to our toddler.

Nadelen:: No, everything was great. Definitely accept the room orientation when you check in though (we initially declined). The room is loaded with high-end electronics that are easy to use after a brief overview.

Voordelen:: The room was my favorite part of the hotel. It definitely makes you feel like you are a celebrity. I love the staff as well, very nice and wonderful customer service.

Nadelen:: Nothing at all

Voordelen:: The room itself was great, the amenities, the comfort of the furniture and bed as well as the bathroom was impeccable! Although, city view faced another building, standing at the window allowed you to catch a decent enough outlook.

Nadelen:: My only negative comment is that in-room dining was delayed over an hour and I had to cancel my order. Although I understand it was Mother's Day weekend, I feel they could have been adequately prepared.

Voordelen:: Everything

Nadelen:: The valet is the worst service on planet earth. The text message did not work during the whole stay. Night before check out, I asked them to make sure it worked, they said yes. I almost missed my flight that morning although there was no line bc they ask for 15min wait no matter the line and the texting never worked to ask ahead of time. The price paid for this service is beyond ridiculous. NYC parking rate with the service of $1.99 parking rate.

Voordelen:: Clean

Nadelen:: They charged $30 a night for internet

Voordelen:: Lobby and pool area were very nice.

Nadelen:: The rooms were not adequate for a 5 star hotel.

Voordelen:: Excellent reception and concierge service.

Nadelen:: The coffee and tea service in the mornings was very poor. Breakfast isn't included but coffee and tea were to be available for limited hours in the morning. The coffee and hot water for tea containers were empty for both the mornings I was at the hotel.

Voordelen:: To start with, the room was spacious and all of the equipment was fully functional. In addition, the bathroom was especially clean as well as spacious. Most importantly, the bed was high-quality and we really enjoyed our room. The staff were exceptional

Nadelen:: No

Voordelen:: 3.5 stars at most.

Nadelen:: Nothing in this hotel is 5 star quality. Holiday inn best western are nearly as good.

Voordelen:: The resort itself & staff was amazing. Warren that checked us in was amazing & fun. The view was nice except for the crane that was right next door.

Nadelen:: I would have like to have known it was going to be like staying in a construction zone. They driveway was being torn out & the crane next door was very noisy all day long. It just wasn’t the relaxing time we were looking for. The safe in our room wouldn’t unlock. I had to have security unlock it twice. Finally just left it open.

Voordelen:: The rooms are veg nice

Nadelen:: Room service awful. They send incomplete plates and not reflecting the description of the menu at all. I called to let them know and they said they ran out of ingredients. They sent another plate that was not as described. They charged both.

Voordelen:: I love the location, its right next to a Whole Foods. The staff are very friendly and helpful.

Nadelen:: I did wait in line for over 30 minutes to check in. There were only 2 desk attendants and a very long line of people.

Voordelen:: Its a 3.5 star hotel at most.

Nadelen:: Friendly staff that talked sweet but delivered very little.

Voordelen:: Love the hotel. Classy, elegant, yet modern. Great service, the best restaurants in the building, spectacular view. Beautiful and nice staff is always happy to accommodate your needs. Wasn’t my first time at the property and I’ll definitely be back.