IATA code | UX |
---|---|
Routes | 147 |
Hoofdroute | Madrid Aeropuerto Adolfo Suárez Madrid-Barajas naar Santa Cruz de Tenerife Tenerife Norte |
Luchthaven overzicht | 57 |
Hoofdluchthaven | Madrid Aeropuerto Adolfo Suárez Madrid-Barajas |
Voordelen: Comfortable great crew, great experience for first time flight with them
Voordelen: Smooth travel
Nadelen: I can’t think of anything
Voordelen: Video was good, seats were good.
Nadelen: Man doing the check-in in Madrid (site 909) was very rude and unhelpful.
Nadelen: Deplaned very orderly for distancing, but then on tarmac into crowded bids during COVID. Really?? What gives?? Lots of empty jetways! So sloppy, or something!
Voordelen: crew was nice
Nadelen: they lie to you, they tell you that your luggage is included and then it's not and it cost you $300 more. only one meal in 9 hour flight. Find another company and another searcher
Voordelen: the crew was nice
Nadelen: They lie to you when they tell you that your luggage in included and you end paying $250 more. Now they only give you one meal in 9 hours and the prices keep going up. Find another company and another flight searcher.
Voordelen: Between this nonstop and Iberia’s nonstop, these seats are much more more comfortable, they recline and there is actual legroom.
Voordelen: The crew was very nice and professional.
They sat me in the last roll on the left with 2 seats. I could not recline the seat and I had to travel sitting up right all the way from Spain to Brazil. Horrible!
Nadelen: They should have offered the empty seats to the passenger as soon the plane closed to take off.
Voordelen: I was going to SpIn for several weeks what could be wrong
Voordelen:
Air Europa sucks. Avoid if you can. Not worth the savings.
Voordelen: Comfortable and smooth landing of the Captain.
Nadelen: Service training for the Crews for being more polite and for having smiling face..., please!!!
Everyone was angry for hardworking????
Voordelen: More legroom than other airlines, timely and in flight entertainment.
Voordelen: The tablet selection was very variety.
Nadelen: The announcement was hard to hear the volume was loud but something not quiet understandable
Voordelen: Nothing
Nadelen: If my plane wasn’t overbooked and I actually got on it. Instead I missed my connection in Barcelona and had to buy a new ticket from Barcelona to the US.
Voordelen: Nice crew, flight landed on time
Nadelen: Temperature was very hot and embarking procedure took a while to be completed
Voordelen: Excellent on time, quick turnaround with Canary Air
Nadelen: Air Europa...everything
Voordelen: The flight was with Canary Airways not Air Europa
Next time I’ll book with Canary Air direct because Air Europa made a mess with the reservation and are hard to reach
Nadelen: Nothing
Nadelen: There was no air
Voordelen: Nothing
Voordelen: Great crew and seat
Nadelen: Could have offered more included meals and drinks
Voordelen: Great crwe and Nice seat
Nadelen: There was not enough include meals and drinks
Voordelen: The crew didn’t have most things listed that should have been for sale. They were annoyed when asked for things. If you needed something mid flight you had to go to the service area...they would not serve you at your seat.
Nadelen: Everything...app didn’t work, baggage allowance wasn’t clear (extremely overpriced), crew was irritated...don’t use this airline if you don’t need to
Voordelen: No incidents which is always a good thing. I would've liked that the seat had a USB charger though.
Nadelen: For some reason the airport scheduled 2 packed flights to board at gates right next to each other. These gates are right next to a main corridor. As you can imagine, it was chaos with lots of people standing around in both lines and then bunch of people trying to walk through.
Nadelen: Food options and number of times meals are served could be improved.
Nadelen: The plane was old and had no entertainment, there was a technical problem with the plane that made us late
Nadelen: The seats were so uncomfortable for such a long flight. And they was not enough space between rows. I felt like cattle. It was in humane. My legs were numb several times during flight. My chair would not recline properly. I’m exhausted. Won’t be booking aireuropa ever again.
Nadelen: Bathrooms not maintained, flight delayed after on plane, and only had water offered 1x on the flight even though we were on the plane for about 2 hours longer than planned.
Nadelen: Took half hour extra to board an have us waiting for the bus from the terminal to the plane on the stairs
Nadelen: I was charged 120 dollars for my luggage and I bought the ticket with the impression that it was included. The lady at the airport told me that I should have paid at the check in but it was nothing there to inform or indicate anything about it. And I have to pay another $120 to go back. I'm never buying from kayak or air eurpa again.
Voordelen: Friendly crew short plane trip.
Nadelen: Flight was on time and plane clean and in good shape. Crew was very friendly.
Voordelen: Departed on time, nice entertainment
Nadelen: Food could have been better, for such a long trip beverages service was scarce
Nadelen: Include the baggage fee in the price of the ticket
Nadelen: DELAY
Nadelen: Boarding procesa...an absolute mess
Voordelen: Entertaining sistem
Nadelen: Boarding
Voordelen: Crew were polite. The plane was clean and the seats were roomy and comfortable. Luggage cabins were. roomy. Price was great and no extra hidden charges.
Nadelen: Food was okay. Small portions
Nadelen: When I booked my flight I was never asked if I wanted to include a piece of luggage so I assumed it was covered, and then I got charged $120 for it at the check-in desk. No apologies whatsoever from the lady, who was pretty rude.
I will never fly with them again since the service is not great and this charge made the overall cost of the trip more expensive than traveling with a better airline.
Nadelen: When I booked my flight I was never asked if I wanted to include a piece of luggage so I assumed it was covered, and then I got charged $120 for it at the check-in desk. No apologies whatsoever from the lady, who was pretty rude.
I will never fly with them again since the service is not great and this charge made the overall cost of the trip more expensive than traveling with a better airline.
Voordelen: The Dreamliner airplane.
Nadelen: The food!!!! Worst airline food. The crew barely announce in English. Boarding process is a mess
Voordelen: Nop
Nadelen: Streaming
Voordelen: The staff is always very polite and nice.
Nadelen: First flight of the day was majorly delayed. I understand these things happen. But all flights before 09:00 are the star flights where airlines get their on-time departure scores. They failed today.
Voordelen: It was ok no more then that
Nadelen: Make sure the stuff or more Patience and understanding
Voordelen: Everything
Nadelen: The chain in was slow an tedious.
Nadelen: Turn on AC. Bigger seats. Better food. Serve drinks more than twice on an 8 hour flight. Actually have soap in the soap dispenser in the bathroom.
Voordelen: Ok
Nadelen: Is ok
Voordelen: I loved the crew members, always willing to help great energy through out the flight.
Nadelen: Food choices, up to date movies and inexpensive luggage’s
Voordelen: Flight was fine
Nadelen: Ticket/luggage issues not handled very well. Long wait lines. No notification of plane delay on monitors.
Voordelen: The crew was very attentive, as was to be expected for Business Class service.
Nadelen: Out of a total of only seven (7) Business Class passengers on the flight from Venice to Madrid, for some reason they only had five (5) meals available, so we were offered a selection from the standard economy class snack list, which was substandard and very disappointing considering we paid for Business Class and therefore expected a Business Class meal and not just a snack! Very poorly planned and completely unacceptable!
Voordelen: Plane was nice and the crew was good, except that the flight left almost an hour late without enough announcements as to what was going on and when we might be leaving.
Nadelen: More communications when the flight has been delayed and sitting there.
Voordelen: Crew was awesome, airplane was new and clean
All planes were on time
Nadelen: The food
Voordelen: Friendly crew
Voordelen: The crew was awesome
Voordelen: Seat in Business Class Dreamliner was excellent-very comfortable with great flexibility of use. Service was attentive, but challenged to understand English
Nadelen: Entertainment selection of movies and music was very poor and too limited. Food was of inferior quality for business class
Voordelen: The crew was so nice
Nadelen: Food can be better
You get what you pay for, or less.
Voordelen: The safety rating and the price.
Nadelen: Overall, not impressed. The price pasó seemed cheap, but baggage fees aren’t included and are ridiculous. Delayed over 7 hours flight out. Flight back was more or less timely. The movies are old, and the newer ones are B level, at best. The food, is cheap. The price seemed right, safety ratings were good too; but won’t fly with them anymore.
Nadelen: Air Europa charged for food.
Nadelen: The seats was no to comfortable for the price .
They charge for the luggage and any company for traveling internationally does for almost one luggage
Nadelen: They didn’t allowed to add one luggage for free( not carry on) they charged and for international fly , all companies allow one