Nice flight. Headphones for entertainment are awful and couldn't connect to my Apple....
Voordelen: "Comfortable ride"
Nadelen: "The flight from London to Miami was great! The one from Miami to Las Vegas was awful. No seat-back entertainment screens, not power outlets so you could watch on your own device, one bottle of water for a five hour flight, and ride, inattentive cabin crew. I should point out that while I booked through BA, both flights were operated by American Airlines."
Voordelen: "Crew were impressive bcos they looked fresh after 11 hours. Seating was very comfortable as whole rows were empty so you could stretch, and no waits for the loos. Entertainment monitors were the updated kind, also a plus, I really enjoyed switching from movies and tv to the flight graphics."
Nadelen: "The tv news on BBC was 1 week old."
Nadelen: "Food service was awful. They ran out of options and only had one choice by time got toward middle /back of the plane. This happened both ways. So if your seated toward the rear bring your own food and snacks if needed."
Nadelen: "The plane was older and the screen was very small."
Voordelen: "Service and food"
Voordelen: "The crew was brilliant. They were so cordial and helpful. Every one of the, was attentive and cheerful. Well done"
Nadelen: "The filet I ordered was so tough that it was inedible. On the whole, the food was not very good, ev n the tea service which was weird. Also, the business class seat are poorly designed. If one is in a window seat and the person on the aisle is using the foot rest, one is trapped in place."
Voordelen: "crew vriendelijk"
Nadelen: "Geen entertainment en slecht voedsel"
Nadelen: "Seats and entertainment"
Voordelen: "Excellent fly, comfortable seat, on time"
Nadelen: "Very spice food"
Voordelen: "Treats and details"
Voordelen: "Crew were nice"
Nadelen: "No WiFi, no outlets and tiny screens. This plane had to be 20 years old. Embarrassing that BA hasn’t updated this plane with the simplest things. For a daytime flight over the Atlantic, I could get no work done at all."
Voordelen: "No drinks or snacks for econome class. Its just a 1 hour flight, KLM Does serve on 1 hour flights."
Nadelen: "See above."
Voordelen: "The entertainment is great, food okay but nothing special, upper deck nice and quiet"
Nadelen: "Crew, they worked as they were robots, they did the service and that was it, we had much better crew in the past, somehow it looked almost if they were bored.... economy class pitch seats, cramped if you are over 185cm"
Nadelen: "Te laat vertrokken en om vliegveld cirkelen omdat City vol was."
Nadelen: "Grote vertraging, geen uitleg, geen gratis versnapering om het goed temaken"
Nadelen: "Delayed my flight connection was missed and ba said they put me on another flight but they never did"
Voordelen: "The service is fantastic. Very friendly flight attendants and very lovely meals. The boarding process was easy and pretty quick."
Nadelen: "The plane is just old. It needed to be upgraded about 10 years ago. It vibrated so badly on takeoff I wasn’t sure that the wing would hold. The movie screens are so small you can barely see them and they are very grainy. You can barely hear the movie with max headphone volume. There are no individual air ventilation systems above your head. It just badly needs an overhaul— especially for a flight that costs nearly $1,000 USD."
Voordelen: "I liked everything. The crew was polite always with a smile. They liked there job and did a great job. If you where a sleep they left you alone. Always had a smile. Super polite and happy."
Nadelen: "Nothing to not like the crew was Great!!!!!!"
Voordelen: "Doordat wij op het bovendeks zaten konden we meteen boarden. Vriendelijke purser die overal de tijd voor nam."
Nadelen: "Doordat 3 mensen zich niet gemeld hadden, zaten er 4 koffers te veel aan boord. Ga maar met de hand zoeken met 15 Afrikaanse mensen in een A389."
Voordelen: "They gave you anything u needed"
Voordelen: "Nice new plane, great flight staff, great entertainment"
Nadelen: "Checking in at the gate took a lot of time and no food or bathrooms available"
Voordelen: "That was my first experience with the Airbus 380. The plane is an excellent ship and the takeoff and landing was surprisingly smooth. Flying is very stable as well. Although it has two decks you are just in one and it looks like any other long distance plane. Seats are a bit narrow but comfortable. Entertainment is individual and plenty of options. Economy cabin is divided in two sections and each section has its own lavatories."
Nadelen: "The boarding and disembarking operation is never-ending and of course economy class has to wait until business and first -that are considerably large- have completed their getting out. Even with two exits for the two decks it was very slow. On boarding I also noticed that several passengers boarded the wrong deck: nobody but a generic sign was telling them what gate was theirs. With 450 or 500 passengers the chance that something goes wrong increases. In our case a passenger didn't make the connexion and the luggage had to be removed. Food is just fine. Surprisingly the beverage was extremely short of options: just wine or water, no coke or sodas. Same with supper: just coffee, water or juice. The trip was long -9 hours- but no water was offered between meals."
Nadelen: "delay in London"
Voordelen: "Alert, attentive, caring crew on long (10+ hours) flight. Great job."
Voordelen: "Everything was fine, food was better than expected, on time"
Nadelen: "Passport control at Miami flat out socks and seems to be getting worse."
Voordelen: "Comming back the seats were more comfortable"
Nadelen: "Going the seats were very very uncomfortable"
Nadelen: "Boarding was not well organized"
Voordelen: "After having problems with not getting the seat I booked and paid for - not a lot! British airways trying to fool customers that they are a premium airline but run a budget airline service."
Nadelen: "Old plane, poor food, no snacks, poor and old entertainment system."
Voordelen: "Great entertainment and the food was better than the usual"
Nadelen: "Big negative was switching planes at Heathrow. Heathrow transfer services for people with their own wheelchairs was a horror. At one point we were put on a shuttle bus underscored with no body to help us when we disembarked . Once someone showed up they complained that they had to push wheelchair so far to gate which of course was the furthest distance away."
Voordelen: "Everyone was accommodating. They gave my son a coloring book to keep him busy."
Nadelen: "there was a slight problem with the food. there was a large percentage of the flight that was Israeli and therefore respects basic Jewish tradition of not mixing meat with milk. One of the meals was pasta with sauce (which was supposed to be the least popular meal) and a meal with chicken and rice. the rice had cheese in it, a large percentage of the people on the flight were unable to eat it. Only after finding out about the cheese did I understand why no one took te chicken dish."
Nadelen: "Boarding was late no communication as to why Limited to no choice for entertainment"
Voordelen: "the person i sat beside.Food was not too bad."
Nadelen: "Old antiquated IFE system.Left over an hour late due to a sick crew member[why show to work if you are ill?].Old overhead luggage bins."
Voordelen: "One of the flight Attendants was went out of her way to assist me with a different meal option that was non dairy."
Nadelen: "Your airways lost my bag on the both flights from MIA-LHR-VIE and on the way back VIE-LHR-MIA My entertainment system was broken. I paid for the seat at the end of the day I didn't get. The moat horrible flight I ever had. I will never again fly with British Airways"
Voordelen: "The long walk in the airport to get to dinner next flight it's too long"
Voordelen: "Liked that we were on time and boarding was organized. The food was excellent considering it was cabin food. Like the fact the crew kept asking if we wanted water, juice through out the flight. They were very attentive and quite nice."
Nadelen: "Seats are too close together and there is not much leg room or elbow room. Not too many movie choices as the majority we saw on the flight to London. We experienced turbulence during the flight and there was no communication from the pilot found that a bit odd. Just to set everyone's mind at ease I expected something to be said from the cockpit."
Voordelen: "The crew was pleasant/friendly, but I'm not sure if one of the male flight attendants was extra friendly because the girl next to me was cute, I guess I got lucky and benefitted from that and got excellent service"
Nadelen: "There were no USB ports to charge my phone... the movie selection was average, and the entertainment system was a little old, the touch screen didn't work. Being from America, the drink can 150ml is TINY and I was always thirsty."
Voordelen: "Price and ease of finding options."
Nadelen: "Weinig te eten weinig te drinken voor zo'n lange vlucht. Geen geluid op entertainment"
Nadelen: "I don't get no dinner on the flight from Miami to London Heathrow and I felt faint from hunger on board. When I complain to one of the flight crew ,we one hour and forty five minutes left to land,she gave me a pretzel bunch and a cup of tea."
Nadelen: "ridiculous method of boarding we were traveling full pay first class and we boarded in the massive cattle prod method of everyman for himself ...no preference for any of the different categories of "clients""
Voordelen: "Clean plane"
Nadelen: "We booked World plus, extra money, and they put us in the last row against wall where the seats hardly recline. I complained but we were well into our flight when we told the stewardess she did not get back to us regarding changing seats. She came back about 20 minutes laterwith unacceptable seats,far from our overhead and we could not sit together. We declined. My husband had to board early because his foot was in a special brace after recent surgery. They could only move him to a center seat where he would hae to risk someone stepping on his foot. We are 70 years old.We had one small meal on an 8.5 hour flight."
Voordelen: "Did a good job of being attentive to passengers"
Voordelen: "We started to board a bit late at Heathrow and finally took off 1 hr and 15 minutes late due to some technical malfunction. The flight attendants's supervisor was very rude. Everyone else I interacted with was nice."
Voordelen: "British Airways was very accommodating. I enjoyed the journey."
Voordelen: "plane was very comfortable for long trip"
Nadelen: "first time flying in awhile was clear on how the airlines co airlines work. i wish told more"
Voordelen: "The flight attendants were courteous and friendly. Boarding was easy."
Nadelen: "The designer of the business class seats used by British Aiways is surely an acrobat who flies no longer that's two hours. And those at British Aiways who bought into this design probably don't fly at all. Passengers who are sitting in a window seat must literally walk over the passenger in the aisle seat in order to get to the aisle. Flight attendants must serve the passengers on window seats right over those sitting in the aisles. The seats are narrow, and if you're sitting in the aisle, you don't even have a space to put your bottle of water or reading glasses. I can go on and on. This is my last flight on British if I can manage."