Vind goedkope vluchten vanuit Amsterdam naar Miami

Voordelen: "Amazing crew, excellent drinks and decent food. Very comfortable seat"
Nadelen: "Everything was great"

Voordelen: "Speedy boarding and good locker space"
Nadelen: "Lack of room in seat especially with seat in front reclined."

Nadelen: "Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading."

Voordelen: "Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!"
Nadelen: "USB socket on the entertainment on both flight out and return was broken."

Voordelen: "Not crowded. Crew was good."
Nadelen: "Not taking a bus to board the plane."

Nadelen: "We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did."

Nadelen: "There is no entertainment, not really required on a short flight but nice when offered."

Voordelen: "crew / cabin staff always seem very friendly and genuine and a willingness to help"

Voordelen: "Crew were wonderful when I was nauseous from turbulence"

Nadelen: "Getting home 5 hrs later than planned"

Voordelen: "As usual, punctual flight with friendly crew."
Nadelen: "Pity the wifi in international flights isn't complementary (or at least a basic connection like on domestic flights)."

Voordelen: "This flight is the best I’ve been on! Boarding was easy, the seats were comfortable, the film choice was excellent and I enjoyed everything I ate. I really felt I was being treated well by all the staff on board."
Nadelen: "Nothing"

Voordelen: "Everything (with the exception of the subject below), thank you. One thing that really surprised me, though, is how much I liked the eggs (on both flights) and what went with the eggs, like the spinach and potatoes and bacon on this flight and the potatoes and sausage (and was there something else?) on the next flight. Kudos for making something that has got to be cheap taste good. Thanks."
Nadelen: "Come to think of it, there was one thing that I didn't particularly like, and that was how the headphones only worked on one side only (there was only audio on one side). At first I thought that maybe I had just gotten bad headphones, but the my next flight was the same: the headphones also only played audio on one side."

Voordelen: "food was great!"

Voordelen: "Virgin Atlantic offers good service at a reasonable price to/from the US to London. Good food service and unbelieveable number of movies and entertainment to choose from."
Nadelen: "The seating and leg room in economy classic were inadequate. We felt way too confined in our seats and the leg room was a joke. I am only 6' tall and this was unacceptable. We will try to upgrade for the return trip."

Nadelen: "The plane seemed to be a little bit old, especially entertaining equipment"

Voordelen: "The service, the drinks, the crew were friendly and professional. Entertainment choices were excellent.0"
Nadelen: "The space was a bit cramped and the poxket in front of the chair to jeep things was broken."

Voordelen: "Everything was as or better than expected. Did not have high expectations, because price was so much less than other airlines. Crew was friendly. Was pleasantly surprised all was good. Was expecting extra fees, (from reading reviews) but had none. Virgin checked bags all the way through, even though tickets were unrelated (and my online checkin said I would have to recheck baggage for second flight)."
Nadelen: "Seats are small in economy. I was lucky it was not a full flight, so I had two seats. The entertainment system was a. It confusing to manage, but the choices were good. Food was ok; but not worse than would expect."

Voordelen: "Smoothest long flight I’ve ever had. No hassles checking in, boarding or leaving the aircraft. Bags checked through to final destination without any problem. Good employees at the check-in counter and at the boarding gate. Service was good at LAX."
Nadelen: "Cabin service somewhat spotty. I was not served breakfast and had to ask for a meal even though all those sitting around me were served. My wife did not get the coffee she requested even though it was promised twice. Trash accumulated at our seat making use of the tray awkward. I tried to pre-pay for extra luggage on-line before the flight but the web site would not allow me to do so. We paid $100 per extra bag at check-in."

Voordelen: "Good Service. Great attitude of flight attendants..early arrival. smooth flight."
Nadelen: "despite purchasing 'extra legroom' seats, it was still very, very crowded and tight."

Voordelen: "Flew virgin after long time and kind of disappointment with comfortable seats. seats space is tight and legs space as well with some box under the seat."
Nadelen: "seat comfortable and let space"

Voordelen: "Checking in at the counter even I wasn't allocated a seat but the gentleman was very humble and polite."
Nadelen: "The fact that I was told I would be given a seat at the boarding gate. I got to the airport very early to get a good seat only to be that and was given a very uncomfortable seat where I couldn't stretch my legs well because of a box on the floor situated to my left leg and to make the matter even more annoying my screen was not working which I was forced to take one heavy meant-so-called laptop. And finally cabin crew were lacking serious customer service and when u ask for something they were just so reluctant to deliver as if we were given a free ticket or something. May it be noted that my ticket was not that cheap to be treated in such manner."

Nadelen: "Too much food - not enough time to sleep in comfort!"

Voordelen: "Service"
Nadelen: "The seats are a bit uncomfortable for such long flights. Crue was excellent"

Voordelen: "Cabin crew were friendly and attentive. Flight was on time and we got to Atlanta early"
Nadelen: "Could do with more legroom. Food not the greatest"

Voordelen: "Good notification re a 30 Minute delay. Obtaining board passes was a breeze and love where I can save the passes to my wallet on my mobile device. Flight crews were helpful, cheerful and professional."
Nadelen: "With seats being so tight causing an issue when getting in and out of seats."

Voordelen: "The flight was late but the pilots made up most of the time"
Nadelen: "Uncomfortable seats"

Voordelen: "This is my new favorite airline. I loved the staff and all the amenities. I was so comfortable and the food choices were great. I felt like I was cared for and my comfort mattered."

Voordelen: "nice new seats"
Nadelen: "The entre food top was torn, apparently opened before I got it, also there was no salad dressing. ATTN RICHARD BRANSON: Are you concerned for our environment? The head stewardess would not refill my sports water bottle after I asked her nicely, instead she poured water into a cup which she threw away, wasting plastic unnecessarily. I told her I did not like wasting plastic and she appeared to not enjoy what I had to say. This was the same lady who handed me my dinner. Rest of crew was great."

Voordelen: "Having a not full flight and room to spread out. The Dreamliner is awesome. On time departure."
Nadelen: "The wifi did not work at all, and I think I was charged 3 times Landed 30 mins early and then waited an hour for the gate, I get that things happen but we have been on the plane for 11.5 hrs. Figure it out!"

Voordelen: "Nothing because I was given a middle seat"
Nadelen: "6'4 and I get a middle seat.."

Voordelen: "From check in to landing in London, the gracious, helpful crew impressed us with their attitude and service"
Nadelen: "Sound didn't work on some of the entertainment choices"

Nadelen: "You lost our luggage. We were able to pick up our luggage after the Sydney flight, but they never made it to Minneapolis. What I don't understand is why we were not able to get boarding passes and seat assignments when we did our check-in in Sydney? Why is that so hard? Also, when we were getting our boarding pass in LAX it was so confusing when it asked for checked bags. Our bags were already on a belt going to who knows where - were we supposed to check "yes"? If we had a boarding pass this would not have been an issue."

Voordelen: "The service went a mile farther. It is my favourite airlines!"

Voordelen: "The crew"
Nadelen: "Food"

Voordelen: "nothing"
Nadelen: "this is not an airline, this is a bus company"

Voordelen: "The crew was great with updates. Checking in was a bit confusing though as not all the crew knew what was up. It was a very crowded day so it was bound to be a bit rough. Of my last four flights to London Virgin Atlantic was the best!"
Nadelen: "Heathrow was a bit confusing and it took a moment to get my bearings. The crew was a bit disorganized but that seemed to get solved quickly."

Voordelen: "Audrey agent at the counter at Heathrow was amazing assisted me in getting my bags located and transfer from air malta to vigin"

Voordelen: "Flight attendants were nice."
Nadelen: "Was denied the seat with extra legroom that my husband had paid for. One of my suitcases (zipper) opened on the conveyor belt, maybe it was tossed?"

Nadelen: "I did not get the requested meal. I had requested Asian Veg meal. I had reconfirmed that Virgin Atlantic Kiosk at Heathrow airport as well. In flight when I asked cabin crew they said they didn't get any request. I was hungry whole flight. Very bad experience."

Voordelen: "Food was very good crew were pleasant and helpful"
Nadelen: "Seats are very hard"

Voordelen: "Flight crew was awesome in premium economy"
Nadelen: "The plane was really dirty!!!!"

Voordelen: "Everything was great ! The staff very nice and the plane is absolutely amazing .."
Nadelen: "We paid for extra leg but there was no difference between normal and extra .."

Nadelen: "The cabin was extremely dirty, the food was awful."

Voordelen: "Excellent service. It should be the benchmark for the airline industry."

Nadelen: "Cold draft at all times."

Voordelen: "Flight was on time .. Friendly crew. Good entertainment system"
Nadelen: "Seats uncomfortable and leg room very tight . Didn't sleep well."

Voordelen: "There were lots of choices of movies. The flight was only half full, so I got two seats together to stretch out."
Nadelen: "The cups for water and juice were very small."

Voordelen: "The crew."
Nadelen: "No wifi was absolutely aggravating. Seat space was bad as well - very little leg room."

Voordelen: "Easy"
Nadelen: "Wifi"

Nadelen: "Again all was perfect"

Voordelen: "Everything was better than expected."
Nadelen: "Nothing"

Nadelen: "Nothing, really. Airlines unfortunately can’t make people patient or polite, & I can’t afford a private jet, so I’ll have to settle for an eye roll or twelve."

Nadelen: "If you can get it he people at the desk to stop making announcements while there are announcements being made over the airport PA system that would be great. Especially when the person chosen to speak has a heavy accent and it’s competing with other announcements. My over 50 ears can’t make it out."

Nadelen: "Food is always bad."

Nadelen: "Cheerless stewards could perk up."

Voordelen: "Always Veg Meal for All"
Nadelen: "N A"

Voordelen: "N/a"
Nadelen: "Explain why there’s over a 2 hour delay"

Voordelen: "Good choice of movies but not all have subtitles, which comes in handy since phones are not really good. Food was great!"
Nadelen: "Seating pitch is just not acceptable for 10+ hrs long flight! I am tall (1.92 cm) but there are taller people than me and there is just no way they can sit in economy class seat! That is basically some kind of racism.."

Nadelen: "Faster lines at check-in. More courteous security personnel"

Voordelen: "Food, timeliness, comfort"
Nadelen: "Not sure"

Nadelen: "Ear buds that allow me to hear the movies clearly; better equalization of the treble, bass and volume. I had to constantly turn volume up and down because of fluctuations in the movie sound track."

Voordelen: "top notch KLM are the best"

Nadelen: "KLM staff at Schipol Airport in Amsterdam was rude and unprofessional. I will not fly with KLM again."

Nadelen: "Change the movies more ofti"

Voordelen: "the food was really top notch and service was great and friendly"

Voordelen: "Good seating, great food, good service."

Nadelen: "I fly regular this was an excellent flight"

Voordelen: "Easy and on time and Delta Comfort is always the best. Easy boarding process too!"

Voordelen: "The crew was amazing"

Nadelen: "They run out of options because I was sitting at the tail of the aircraft. So I didn't eat much."

Nadelen: "Food service seemed a bit rushed. The cart came by to retrieve trays and I wasn’t finished yet."

Nadelen: "N/A"

Nadelen: "Na"

Voordelen: "Michael was super polite and helpful. i Traveled with my young son and he took such good care of us."

Voordelen: "When we need help but nobody come to help ."

Voordelen: "Crew were nice. Flight itself was short. Was quick boarding considering how busy the flight was"
Nadelen: "Plane was very old. Seats were rigid and not very comfortable. No entertainment. Just basic really."

Nadelen: "Just not very pleasant, I guess you get what you pay for"

Voordelen: "All the attendants were very nice. The movies were great, but ones I would have liked to watch were not on your list."
Nadelen: "There was no Christian music on the music section."

Voordelen: "seating placement was perfect..."

Voordelen: "Going back home to the US"
Nadelen: "I had 15 hours layover in Amsterdam so I got me a hotel.one hour after I got to the hotel I got a notification from Kayak app asking me to go get my bag from Schiphol. My bag was supposed to be directly shipped to PDX. I had to leave my hotel back to the airport and spend 2 hours trying to find it only to be told that it was going to PDX. I lost my $170 hotel room, over $70 for taxis and ended up spending the night on the floor at Schipol. I do not think I'll ever use Kayak again. The travel guarantee is a joke too."

Nadelen: "-"

Nadelen: "Dutch sub titels on fims would be good"

Voordelen: "Food was good Movie technology was good Staff was helpful Aircraft was spacious"
Nadelen: "Not a lot of family movie selection"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijke personeel"
Nadelen: "Geen opmerking"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijk personeel."
Nadelen: "Geen opmerking."

Voordelen: "I was able to sleep!"
Nadelen: "Could not get comfort upgrade"

Voordelen: "Het behulpzame personeel in Atlanta."
Nadelen: "De onbetrouwbare procedures bij KLM en Schiphol. Kan niet online inchecken bij Delta: KLM operated. Alleen op Schiphol. Daar ook niet bij machine. Naar een loket. Die meneer geeft aan: stop uw koffer in automaat. Die accepteert niet. Had die meneer ook gelijk kunnen zeggen. Volgende loket. Die mevrouw geeft groen Delta label: uw bagage wordt in Atlanta direct doorgezonden naar Kingston. Ik loop dus door in Atlanta. Maar behulpvaardige meneer melde: uw bagage wordt niet doorgezonden. Nooit uit Amsterdam. Wie moet ik dan geloven? Ik toch maar wachten. Blijkt koffer toch van bagage band in Atlanta te komen. Als ik op Delta/KLM info had vertrouwd, was mijn koffer dus pleite geweest, want niet doorgezonden. Geplande tussenstop duur van 2 uur was volgens douane te weinig. Dat klopte. Haalde maar net vlucht Atlanta/Kingston."

Voordelen: "Entertainment"
Nadelen: "Erg opeengepakt geklemd. Mijn bloed stolde bijna."

Voordelen: "Always a good experience with Delta! They’re the best!"

Voordelen: "None of it!! Poor selection"
Nadelen: "All of it. Again poor selection"

Voordelen: "the inflight service and the quality of food was outstanding."
Nadelen: "some choice of indian movies would be appreciated."

Voordelen: "Food was best in a long time. Steak salad was excellent, as was the little chocolate mousse."

Nadelen: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."

Voordelen: "Staff was amazing and pleasant. Had decent food and as much comfort as zone 3 can offer."
Nadelen: "No complaints."

Nadelen: "Flight delayed. Had to hurry to get to my train."

Voordelen: "The staff was was very accommodating to myself and my 19 month old daughter"

Voordelen: "Awful"

Voordelen: "Good for an economy flight"
Nadelen: "Too long"

Voordelen: "yes great"

Voordelen: "It was my birthday and the flight attendant gave me a rose, gummibears and champagne and congratulate me and I was very happy to receive that gesture"

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Nadelen: "Luggage was not received. Now being told it will take up to 5 days! Unacceptable performance"

Nadelen: "Excelente fly"

Nadelen: "Viaje corto"

Nadelen: "The travel has bien good"

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Voordelen: "The crew was wonderful and as far as airplane good goes, it was great."
Nadelen: "Leg room"

Nadelen: "Best company and the 380 is amazing."

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Voordelen: "Seat is small"
Nadelen: "On time boarding"

Nadelen: "My luggage did not make it with me."

Voordelen: "The crew was professional and polite"

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Voordelen: "Was nice and pleasurable"
Nadelen: "Nothing"

Nadelen: "The food was not good at all. The economy seats are uncomfortable and you should be able to walk around the plane, especially on a 9 plus hour flight."

Voordelen: "Excellent crew, provided beverages constantly, meals were very good for airplane food, seats were comfortable for most of the 9.5 hours. Entertainment selections were more than adequate. Even the babies were quiet !!!"
Nadelen: "TV screens did not function consistently, had to be reset a couple of times. Plane was late boarding (but made up most of the time). Had to go through security a second time even though it was a connecting flight. Luggage got crushed in a carousel pile-up and took a long time to come out."

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Nadelen: "Need AC outlets and better WIFI"

Voordelen: "The crew helped my mom very much with her ansiery and were with her at all times."
Nadelen: "I bought the flight for my mom and she is handicap, the flight got delayed and they wanted to leave her in Frankfurt for 2 days because there was no more flights to the States, in the end they found a flight to Washington DC, she was coming to Miami. She is an old woman who gets lost and I had to order assistance for her, in Washington DC they opened her bags after that they lost the bags, she had medication on them and it was a nightmare to get them back. Im really upset and I don’t think That I’m going to book with this aero line again."

Nadelen: "Standing outside of the plane in the freezing hail, when my clothing was completely unequipped for it"

Voordelen: "all"
Nadelen: "nothinh"

Nadelen: "1 person working the service desk. I had a question about our connecting flight from Frankfurt and I was told to call the 1-800 number. When I went to check my bag the woman was very rude and asked me "why do I think I can check two bags?" and questioned my Star Alliance premium silver status, demanding I show her my card (I have no card). My friend was flying with me and she was told that her carry on, mind you had flown to and within europe, was too big for the overhead storage and she had to pay 90 euros to check it and the woman held her boarding pass and wouldn't give it to her. we waited in line at the service desk for over 40 minutes so that she could pay. We arrived to the airport 2.5 hours early to eat and shop for souvenirs. We barely made it in time to get to our gate because of the inefficiencies of Lufthansa. 1 person working a service desk for a large airport is unacceptable, especially when they are 8-10 waiting to scan your baggage and not helping out at all. I had a wonderful flight to Europe on Lufthansa and was absolutely appalled at the attitudes of the airport staff and their lack of customer service."

Voordelen: "The same"
Nadelen: "Nothing to be mentioned everything was good"

Voordelen: "The flight attendants were always friendly and attentive. No comparison to some other airlines I have flown with. Food was excellent and entertainment as well. Boarding went great especially when considering that the capacity of the plane is for 440 passengers."
Nadelen: "The seats are very close to each other, so when the person in front of me move their seat back I had to ask him not to."

Nadelen: "Nothing"

Voordelen: "Staff"
Nadelen: "Food"

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "Air dolomiti - great service, prosecco in a real glass and with small sandwich provided."

Voordelen: "Afterall I did get rice iso pasta."
Nadelen: "Cold. My chair was bumped because us was just a little bit broader in the gangway than the other chairs. (54c) There is no possebility fot ordering foid for me: diet is without grains at all and without sugar at all."

Voordelen: "We were well taken care off for a short flught"
Nadelen: "Nothing really"

Voordelen: "Crew was more understanding. Placed us to row 18...emergency exit."
Nadelen: "Checked online from row 21 to 6. Got a new ticket whilst boarding to 25: last row. Explanation...otherwise the plane was not able to go in the air...absolute bullshit. With my weight and of my fellow members better to let us in the front.. Row 6 was given to a miles & more client..."

Voordelen: "Very friendly staff!"
Nadelen: "Monitor was very slow and at some moments not working at all (even after restart)"

Voordelen: "Everything else."
Nadelen: "Boarding was chaotic."

Nadelen: "The crew was quite unfriendly and rude. Also not very attentive. The crew on the first trip from Miami to Frankfurt in contrast was outstanding. I'm disappointed because this was not up to Lufthansa's standards."

Voordelen: "Plane not full so we hat an extra Seat"

Voordelen: "There were lots of out of the ordinary (read annoying) behavior. Of other passengers and the cabin crew responded patiently and professionally."
Nadelen: "Boarding did not proceed by rows as customary so boarding was a bit chaotic with everyone rushing to the gate. The reclining seats aee an issue. Although comfortable for the ones reclining they are uncomfortable and at times painful ( taller people) and makes watching the screen impossible when fully reclined."

Voordelen: "I loved being upgraded to premium economy"

Voordelen: "Top of the line service on a very long but smooth ride"

Voordelen: "Attendants were extremely helpful as I needed assistance to, and from Munich to Miami."
Nadelen: "Too long flight time. I left booking up to someone else so not fault of airline."

Voordelen: "everything from the boarding and check-in process to in flight comfort."

Voordelen: "Very kind professional and accommodating crew"

Voordelen: "That was the best airline meal I've ever eaten. It was a lightly curried chicken. Outstanding. Extremely fast boarding. Boarded entire airplane in less than 15 minutes. Nice selection of movies and audio. All of which you could stop, pause, fast forward, and rewind."
Nadelen: "No reading lights. No attendant call button I could find. Not much air volume. That pesky lack of leg room. Short seat belts."

Voordelen: "Crew was beyond standard. Very nice and friendly and always accommodating."
Nadelen: "They ran out of vegetarian meals."

Nadelen: "Service, always delay"

Voordelen: "Seats comfortable. Decent legroom. Crew pleasant. Food was very good especially for a very short flight."
Nadelen: "I did not know I had purchased economy light ticket. With this you can only carry on 18 pounds and must check and PAY to check any other bag. I looked at my reservation from Vaysms and did not see notice of this. Surprised that one hour trip at this price , well over $200, was in this category. Also trying to buy the option for the bag on phone was difficult. Whole page with options would not show and getting English version was difficult probably because page would not fit on screen."

Voordelen: "fast and friendly checkin, fast boarding, easy transmit"
Nadelen: "food"

Voordelen: "Overall Austrian was fine. Smaller plane and people were professional."
Nadelen: "Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines"

Voordelen: "Crew allowed me to change seats to get two empty seats by the window that were available."

Nadelen: "Flight entertainment was not fully functional. Many films would not play. The meal was also particularly bad - all three options that were available (chicken, pasta and vegetarian curry). Flight attendants often seemed very rushed."

Voordelen: "Nothing"
Nadelen: "Flights were late for more than 20 min. in both directions. Almost missed connecting flights in both directions. Had to pay for the luggage at the airport (luggage was not included in my ticket). Flight to my final destination was cancelled (first it was delayed, but I did not know that untill I got to the gate) I was diverted to other country (by other company), had to pay for hotel and taxi, missed almost two days of my vacation. On my flight back home, they have lost my luggage... hope they will find it. Now I am trying to get refund for cancelled flight, hotel, taxi, food... I will never fly with this company by my own choice any more!!!"

Voordelen: "Crew was fantastic and with an exceptional service. Food was really good."
Nadelen: "Maybe the seats coudl be a little bit wider"

Voordelen: "Everything"

Voordelen: "Prima voor 1 uur vliegen"

Voordelen: "Seat ok typical. Non busy flight lots of room"
Nadelen: "Food was poor"

Voordelen: "The crews are very polite."

Voordelen: "-maintenance had to fix an issue that the team was not transparent about for 2.5 hours. 0at least boarding happened swiftly -the male crew member was GREAT but the female crew members two of them were very short, rude, and not there to bring comfort to customers -chicken meal was tasty, but made both me and my father sick. Muffin for breakfast was mediocre as well -tv was good, but touch screen sometimes doesn't work."

Voordelen: "Decent amount of space between seats"

Voordelen: "Check in at gate easy and boarding on time. Equipment seemed modern and in good condition."
Nadelen: "Seats seemed smaller and more narrow than usual. Food in economy terrible. Entertainment program available but crew did not offer earphones needed to use programs."

Voordelen: "There was nothing to like. Horible experience will never fligh with Austrian Air again"
Nadelen: "The flight was long delayed, there was no explanation or any sort of pasenger notification about the delay. When I boarded the overhead luggage was full could not find space to secure my bags. The flight attendant was very rude did not assist me and made me wait. Other people traveling without luggage pushed me to pass by. I was told not very nice things. The flight was overbooked and overall horible experience."

Voordelen: "Great staff, good meals, snacks, and drinks thru the entire flight. Good movie selections."

Nadelen: "Let some people pass first even though they arrived after us and we al had same tickets (or gave preference for no apparent reason), I did tell thecgate agent and he apologized"

Voordelen: "Good attention and food"

Voordelen: "Again as in previous flight very efficient professional and pleasant staff ."
Nadelen: "Seat reservation system didn't work ,reserved one seat and got another.Food portions were smallish .No internet over the Atlantic .While the multimedia service was phenomenal I guess there could have been a larger variety and more episodes would have been good as well ."

Voordelen: "I liked the crew on the flight."
Nadelen: "I was frustrated with the staff at the desk in the airport, as we boarded 20miutes late and they did not feel it necessary to give any comment on the situation. Everyone was puzzled as to why we were not boarding, or if there was a problem. Even the screens did not show any change."

Nadelen: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Voordelen: "boarding/deplaning relatively quick. plenty of leg room in emergency row seat"
Nadelen: "only provided ONE meal on an 11 hour flight?? how is that ok? people were very hungry. when i asked about that, the disinterested flight attendants tried to convince me that they had in fact provided “two services” -they apparently think a small packet of crackers counts as dinner. shortly before landing they served a stale ham sandwich (8 hours after the only meal). Food quality was poor as well. during booking there was not an option to indicate dietary requirements either. not impressed with austrian air overall."

Nadelen: "The airplane came late, delaying our trip. Despite that, the luggage would not come, and the claims office was ridiculous (despite of the destination being within 1 hour of drive from the airport, it took us 24 hours of our short vacation trip to deal with luggage). It seems that LH has these problems regularly, and they don't seem to care; I guess we'll have to try someone else to avoid suffering the same problem every time. The employees already knew the luggages are in a mess, and so were the claims. When taking LH, we have to accommodate luggage delay into our planning."

Voordelen: "The flight was comfortable and very timely."
Nadelen: "Very little leg room."

Voordelen: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"
Nadelen: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"

Voordelen: "Flight crew & overall experience was positive. Meal & entertainment were good."
Nadelen: "We paid for extra leg room seats & were told we'd have exit row. We ended up in the middle section, which made it very uncomfortable for the overnight flight."

Voordelen: "Very orderly fashion onto boarding"
Nadelen: "My suitcase got destroyed"

Nadelen: "Boarding was confusing seating for a 12 hour flight was not comfortable."

Voordelen: "Flight smoothness, service, friendliness, pilot experience, stewardesses (except for one), food, delicious."
Nadelen: "All flight attendants were great except for one tall with very short blonde hair. What a poor attitude! She really ruined my trip. There was not an exchange with her that was friendly and agreeable. When serving drinks a second time, she asked me what would I like to drink and I answered: What do you have? I had not asked the first time drinks were served since I knew I wanted orange juice. he second time, and not wanted to drink the same, I asked: what do you have? and her answer was: "Same as before". I had to let her know I had not asked before and then she proceeded to tell me the different drinks and finally added: My colleague will take care of you. She did not want to serve me. The first incident went I tried to use the bathroom in the back of the plane, she would tell people: "don"t use that one, I need that bathroom for......." ( not sure for what but her tone was so rude,that people walked to the other bathroom embarrassed). All I can say is that everything else was great, including the friendliness of all other crew, but that one ruined the experience. A third time I got up to walk to the bathroom and the seatbelt sign was on, but so it had been for a long time. She prompted me to go back to my seat. All others seem to do their job without been rude, Not sure why this one couldn't. Job stress? Not the passenger's problem. Besides that and the poor movie choices, everything else was great. I think the flight was delayed but to that point everything was going so smooth, I didn't even notice. I will fly Austrian again, and would love to visit Vienna. Please advise how to add the miles of my trip to my account. I booked in Kayak, left to Ohio from Miami running from hurricane Irma, my return from Ohio to Miami was cancelled and I had to embark on that long plan10 day trip without even returning home to Miami to pack. I totally forgot about putting the miles on my account on either ticket counter."

Voordelen: "The crew was super nice"
Nadelen: "Not enough food during the long flight"

Voordelen: "Good service on time arrival"

Voordelen: "Comfort was good because I had a whole bench to myself!"

Voordelen: "My flight was lovely. I loved the professionalism & politeness of the crew. I also loved the food - I really appreciated the fact that I could order a gluten free vegetarian meal for this flight."

Voordelen: "Staff was nice."
Nadelen: "flight was late."

Voordelen: "Would have loved shorter transit time through Vienna, or Amman-Frankfurt-DTW (both ways)"
Nadelen: "Transit time through Vienna was particularly frustrating."

Nadelen: "Very confusing boarding procedures. In Vienna they would check you at the gate to make sure you are in but keep you standing for a long time. I am not sure what happened but food was barely edible: breakfast eggs were like rubber and Lunch was served with a tiny sandwich. For a 10 hour flight it was not even sufficient"

Nadelen: "I specifically selected three seats for my Wife and two children ages 7 and 5. I did not fly back with them and at check in the three seats were confirmed on a boarding pass printed at their departure location. Upon checking in on the connecting flight in Vienna, the seat assignment had been completely disregarded and three seats located 10+ aisles apart were given to a family traveling together??????? This makes no sense and must be due to booking through a third party. Unacceptable and not worth the $40 per ticket savings."

Voordelen: "Ok food, on-board personnel friendly. Seats could use a tad more space but were ok for economy"
Nadelen: "Boarding personnel in Vienna was very unfriendly and didn't inform us of the need for a new boarding pass during transfer"

Voordelen: "Ok good, on-board personnel friendly. Seats could use a tad more space but were ok for economy"

Voordelen: "Unfortunately no good experience comes to my mind..... Only one! At boarding there was a Jewish girl, she was very nice and kind! I wish I could list here more positive!!!"
Nadelen: "Unfortunately the food was poor quality. You should pay attention to people who eat kosher and have an option available. Eventho I have marked it on my ticket I need kosher food it wasn't available. It is upsetting. It would be a must at every company, regardless of the service to have name tags for the employees!!! Mostly the flight attendants were kind, but as soon as i asked for something it seemed like they don't want to help or work at all. I understand I have traveled on the economy class but shouldn't make a difference how you treat the travelers. The pillows were dirty!!!!! Not only one, because I have asked for more......most of them! It is disgusting! Something must have been wrong with the headphones because the volume was on max when i tried to watch the move but barely could hear anything. I have flew with Lufthansa most of the time and in the future will chose them. Very disappointing that sooo many little things are interrupting a vacation."

Nadelen: "Bad ground crew luggage problems because their web payment service is not working. CS did not reply with solution"

Voordelen: ".The crew was pleasant"
Nadelen: "The flight attendants did a satisfactory job of distributing meals and snacks only if you were awake during their service round. I was resting on one occasion and missed the snack. I was total ignored when I asked for a serving. The boarding process was disorganized and the flight was delayed about an hour. Seat way too small for transatlantic. I weight 62kg and was sitting in a middle seat. Next time I'll have to get an upgrade."

Nadelen: "Crew was not friendly. Attended more to German speaking passengers and were out right rude to those who spoke no German and little English"

Voordelen: "Nice crew, lots of entertainment options (movies especially). Seats recline very far back, nice..."
Nadelen: "Ground crew was a big bottleneck and Austrian security did not help."

Voordelen: "My bag didn't make my connecting flight so I guess they upgraded me because of that. Exceptional service, food and comfort. Ground staff at Vienna and crew were wonderful."

Voordelen: "Good service overall"

Voordelen: "Attentive flight attendants"

Nadelen: "At 11h30 of 14/9 we (HOANG MINH CHAU and NGUYEN SI THANH) were standing at the ticket counter in Vienna and we could not check in due to no payment yet for the ticket and so the reservation has been cancelled. Due to this reason we had have to buy new tickets at the airport ticketing counter. So please sort out your problem with the airline and get back to me. From my bank the payment has been done yet to you. We had have double pay for one trip."

Nadelen: "Thay did not let us in the plane because they changed the name order on the ticket"

Voordelen: "Short flight"

Voordelen: "Flight attendance were amazing Smooth flight Comfortable seats"
Nadelen: "Boarding was very unorganized"

Voordelen: "New airbus neo great entertainment set up and comfortable seats . Excellent food in economy and very professional crew with personality"
Nadelen: "Economy fare was great until 95 euro for a single bag added to stowage was added on . With Ridiculously high baggage charges watch out if you are flying economy. Sort of negates the benefits of economy"

Voordelen: "N/A"
Nadelen: "N/A"

Voordelen: "All was well from checking in to baggage claim."
Nadelen: "A delay of about 20 mins"

Nadelen: "The boarding process was awful! The airport itself is difficult to maneuver in. No information provided regarding the flight. Airport security and police very very rude!"

Nadelen: "We were just surprised by the charges for our checked bags. Thought we had it all covered, but no!"

Voordelen: "Crew service was excellent, food even hetter"

Voordelen: "First time flying with TAP PORTUGAL and it was a great experience"

Nadelen: "Plane was full thus carry on roller bags had to be checked- big security concern re theft"

Voordelen: "all staf in airport pleasant and quickly to across other place to connect"
Nadelen: "a lot of people they pass by preference, and late for star Alliance"

Voordelen: "Excelent service."

Voordelen: "airlines could have mentioned that the second leg would require going thru security again and would take a very long time and that I should do this immediately after disembarking even though a gate had not yet been assigned. As A consequence of an intensive interview process before boarding the international leg of the trip (initially only two reps processing everyone on the plane for a few minutes each) the plane left the gate late. It also lost another 15 -20 minutes in flight making it 30 minutes late and I missed my connection in Miami necessitating me to spend a night in a motel and finish my flight the next day."
Nadelen: "Had the crew enabled me to be first off the plane I would have made the connection but I lost an additional 20-25 minutes being seated in the rear of the plane"

Nadelen: "Switched planes both ways, changed my paid for seating. No notifications. Excess luggage charges. Would never recommend this airline."

Voordelen: "O"

Voordelen: "Frendly"
Nadelen: "Nothing"

Nadelen: "Our tickets were economy class Y for all of our flights, and we each checked a bag free on the outbound trip. But, returning we had to pay 170 euros for our 2 checked (1 each) bags. TAP (Air Portugal) in Toulouse said our outbound flights were "Basic" fares while our return flights were "Discounted" fares. Discounted fares do not include checked bags while Basic fares include 1 free checked bag. We paid $3,106.36 for the round trip for both of us, which hardly seems like a discounted fare, before paying an additional 170 euros on the return flight. I will be looking into filing a Class Action suit trying to recover all overcharges on behalf of all passengers."

Voordelen: "The planes were fantastic, wish all other airlines provided the same amenities. There was ample leg room (even in the economy peasant class), there were innovative changes in the pullout tray, beverage holder, convenience of charging devices, a mirror, specific pockets for books/glass cases/snacks. And a very comfortable headrest which made snoozing easier."
Nadelen: "Contacting TAP Customer Service was a nightmare. It took forever before anyone answered the phone &, when they did, it was VERY difficult to understand their English. Forget reaching ANYONE after 9 pm; ditto for trying to do anything online, e.g., checking in, picking seats, modifying reservations, etc. If you are forced to do anything at night, prepare yourself for total frustration."

Nadelen: "No cnn or fox news in English"

Voordelen: "The staff"
Nadelen: "Late takeoff. Late arrival. Had to run thru the terminal to catch the next leg. Lost luggage."

Voordelen: "Nice staff"
Nadelen: "If you are seating at the end of the plane they never have the 2 choice of meal and you are force to eat whatever is left, it happens more than once, seem to be the practice and is not fair to the costumer"

Voordelen: "Nice and clean aircraft, snack on the way to Lisbon"
Nadelen: "Cramped seats (very),"

Voordelen: "Nothing"
Nadelen: "I paid for the upgrade to business class and is like wasting money, the seat on business class was not working good"

Nadelen: "Inbound flight - flight got canceled from Budapest - after calling the airline and waiting in the line the 2 first lady I was talking to put me on hold and never got back to me, the 3rd lady had no idea why the flight got canceled except it was for emergency. She said next flight would be 2 days later - after calling the insurance I booked for the flight, they didn't want to reimburse for the interruption because the airline could not explain why it got canceled and i should prove that the flight was canceled - after being 6h on the phone with airline and insurance and waiting line had to hang of without solution. I had to purchase a new ticket from another airline to be able to fly on the same day back to Miami. - after arriving at the airport next morning for the other flight it turns out that Tap Portugal booked me to British Airways but they have not send me a notification email about it, so if I do not ask at the counter for Tap Portugal for the paperwork for the insurance I would never find out that i got a new flight and i would have miss it and the insurance would have never pay for it. With the new ticket i had to purchase, my travel with Tap Portugal cost me on the end around $3000, and I do not have that much money for a ticket at all, now I have a financial trouble. Thanks, never again."

Voordelen: "Modern airplane"
Nadelen: "1h late. Non reclining seats."

Voordelen: "The stewards and stewardessen were very professional and friendly"

Voordelen: "Excellent Service - pleasant flight - comfortable seats"
Nadelen: "Poor entertainment system"

Nadelen: "The worst airline"

Voordelen: "Food"
Nadelen: "Uncomfortable seats, too stiff."

Voordelen: "Very smooth"

Voordelen: "Food"
Nadelen: "Late flight connection"

Nadelen: "Flight was delighted and service staff was slow"

Voordelen: "I got to Lisbon on time."
Nadelen: "just another bus ride"

Nadelen: "When I booked the ticker online I was informed that I can take up to 23kg luggage, but when I checked in, I had to pay over $120 per person for luggage...I was very disappointed with th ideas treatment"

Nadelen: "The Lisbon airport is very difficult to navigate; signage is poor, and there are not enough staff on the ground. The waiting lines for TAP check-in are outrageous. TAP policy states they allow choosing a seat starting 36 hours of departure, but the poorly designed website let me book seats, and then asked me to pay; at the airport they also told me I had to pay on check-in to choose a seat. Worst of all, at the gate, the waiting area forces all passengers to wait while standing in a big herd - an hour - while police spot check random passenger carry-ons and perform body checks."

Voordelen: "Best flight I have ever taken. Hands down"

Nadelen: "1. Food. I think that sandwich and juice are not enough for 3 hours flight that costs 130 euros. 2. Departure time. The flight was delayed for more than 1 hours. When we arrived at Schiphol it was night already and trains to towns around were super rare. So we came in home at 3 a.m. instead of the planned 1 a.m."

Voordelen: "The fact that children were served first."
Nadelen: "N/A"

Voordelen: "Nothing so far since I'm not in Miami yet but in.. Newark."
Nadelen: "Delay, horrible reschedule, missed flight due to a lack of time between departure and arrival, no communication, poor solutions, I had to pay for a hotel and food on my own. Goodbye TAP."

Nadelen: "the entertainment system was outdated and did not work. For such a long flight this in not acceptable"

Voordelen: "El personal amable."
Nadelen: "La calidad del entretenimiento, pésimo. Calidad de sonido y video. Los asientos no tiene para cargar los aparatos. Adicionalmente, no llego un paquete que embarcamos en Madrid con conexión en Lisboa."

Nadelen: "Passenger attention not he best"

Nadelen: "The flight was 45 min late and nobody seemed to bother about it"

Voordelen: "Smooth landing"
Nadelen: "A few bumpy moments in the air!"

Voordelen: "Treat like a guest 2 great meals."
Nadelen: "Nothing"

Voordelen: "TAP and the personnel from TAP were fantastic."
Nadelen: "The Dutch/KLM gate agents were horrible. I was treated rudely and unprofessionally."

Voordelen: "Quick boarding. Crew is great."
Nadelen: "Schiphol delays everyone's life."

Voordelen: "Both meals very nice. Crew members pleasant"
Nadelen: "Food served a bit late"

Voordelen: "The food was delicious"
Nadelen: "You can't watch a movie you want to. The channels are set, like tv, can't rewind or pause"

Voordelen: "The worst entertainment system I've seen."

Voordelen: "Not much"
Nadelen: "Very unorganized"

Voordelen: "So much more leg room than the first flight, was able to fully stretch out my legs when needed. Better entertainment with so many viewing options; was able to watch 4 movies."
Nadelen: "Turbulence was pretty bad, but I can't fault the airline for that. Food was typical plane food, but they did cancel the second meal due to turbulence. At the end of a 9 hour flight I was starving by the time we landed. Constant updates over the loud speaker by the pilot and stewardess got annoying; felt like every 20-30 minutes and saying the same thing, and saying it in 3 different laugages."