Vind goedkope vluchten vanuit Amsterdam naar Miami

Nadelen: "This flight was probably great but I was not on it"

Nadelen: ". The flight was overbooked and I had to wait for last minute to find out weather I will be on board of the flight .My bags were left behind in Amsterdam which were delivered later than they were supposed to."

Voordelen: "I love the overwhelming positivity exuded by the stallions in business class. Sometimes good things happen to mediocre coffee, others not so lucky!"
Nadelen: "The guy next to me looked like Joel Osteen and his daughter was actually Cardi B. I could feel the existential dread coming from their tray tables. Also, Lemon and Caramel cheesecake? What an awful flavor combination."

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijke personeel"
Nadelen: "Geen opmerking"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijk personeel."
Nadelen: "Geen opmerking."

Voordelen: "Het behulpzame personeel in Atlanta."
Nadelen: "De onbetrouwbare procedures bij KLM en Schiphol. Kan niet online inchecken bij Delta: KLM operated. Alleen op Schiphol. Daar ook niet bij machine. Naar een loket. Die meneer geeft aan: stop uw koffer in automaat. Die accepteert niet. Had die meneer ook gelijk kunnen zeggen. Volgende loket. Die mevrouw geeft groen Delta label: uw bagage wordt in Atlanta direct doorgezonden naar Kingston. Ik loop dus door in Atlanta. Maar behulpvaardige meneer melde: uw bagage wordt niet doorgezonden. Nooit uit Amsterdam. Wie moet ik dan geloven? Ik toch maar wachten. Blijkt koffer toch van bagage band in Atlanta te komen. Als ik op Delta/KLM info had vertrouwd, was mijn koffer dus pleite geweest, want niet doorgezonden. Geplande tussenstop duur van 2 uur was volgens douane te weinig. Dat klopte. Haalde maar net vlucht Atlanta/Kingston."

Voordelen: "Entertainment"
Nadelen: "Erg opeengepakt geklemd. Mijn bloed stolde bijna."

Voordelen: "I ran from B terminal to E terminal to catch the flight and as soon as I sat down, the flight attendant offered me a cocktail as she could see I was out of breath"

Voordelen: "Timely flights , plenty of good food and disciplined serving Amsterdam: good layover Modern plane Better entertainment system Good flight to travel to India , Mumbai ."
Nadelen: "Windows weren't clean for stargazing"

Nadelen: "We were arbitrarily re-seated due to equipment changes, back and forth and lost our original seat selection even though we wound up on a plane with the original configuration. An international call wait of 1.5 hours was required to just get us back into the economy plus section that we had originally paid for, Amsterdam check-in was chaotic. In-plane staff was not at all helpful with our desire to get seats on the outside rows of our section."

Voordelen: "Food was best in a long time. Steak salad was excellent, as was the little chocolate mousse."

Voordelen: "The airlines: KLM and Delta were great."
Nadelen: "The lines at TSA! Alng with hundreds of other people, we missed our connecting flight. I was ashamed to see such an awful mess in the US. It was like entering a third world country run by incompetents."

Nadelen: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."

Voordelen: "Staff was amazing and pleasant. Had decent food and as much comfort as zone 3 can offer."
Nadelen: "No complaints."

Voordelen: "Courteous crew"
Nadelen: "Not enough room. Older plane model. No screens for entertainment."

Voordelen: "Left on time... Arrived 10 mins early. comfy plane. Pleasant help."

Voordelen: "Plane is great. Comfortable."
Nadelen: "The staff at the gate at LGA were not too friendly."

Voordelen: "The flight attendants were very helpful and been nice."
Nadelen: "I didn't like that my delta studio screen did it work. I had to find other ways to pass the time for 5 hours"

Voordelen: "The staff was was very accommodating to myself and my 19 month old daughter"

Voordelen: "Clean & new plane, some of the stewards were fine, good pilot"
Nadelen: "head of the stewards was nasty with everybody, not polite and passive aggressive. Very poor food selection, even if you paid for it."

Voordelen: "Entertainment system was good, great crew, great food, great service"

Voordelen: "The staff and crew were so helpful and friendly! Stress free flight."
Nadelen: "Nothing"

Voordelen: "Awful"

Nadelen: "Smooth and easy"

Nadelen: "They should provide good hindi movies and songs in the flight"

Voordelen: "They are very professional"
Nadelen: "I luv it"

Voordelen: "On time"
Nadelen: "Very cold on plane and when I asked for a blanket was told when she had time I then saw her give people blanket s all around me she was very unfriendly"

Voordelen: "Helpful crew, more food than usual, entertainment system and choices."
Nadelen: "Didn't get meal request even though we did on flight to Europe and despite phone agent working to generate and verifying them before both flights."

Voordelen: "When I finally got on a flight (see what I didn't like), the crew was very helpful and the flight was comfortable."
Nadelen: "When I checked in online, I received boarding passes for the first two legs of the trip, but was told to see a gate agent in Amsterdam for the boarding pass for that flight. It turns out that there was a problem, attributed by one of the KLM staff that I talked with to "a communication problem between Delta and KLM." As a result, I was finally given a stand-by boarding pass. Since the flight was full, I was denied boarding. After hours of trying to figure this out, the KLM staff put me on a flight for the next day and organized a stay at an airport hotel. The KLM staff were very nice, but it seemed to take a very long time to figure this out. They also failed to note that the denial of boarding in the records, which caused a problem in my return flight. The upshot: I missed a follow-on flight to Budapest and had to pay a huge rebooking fee for that missed flight. I also missed a day of my vacation."

Nadelen: "As usual, a small space on a full flight. Pretty uncomfortable."

Voordelen: "Gate agent was great. Smooth boarding and very attentive flight crew."
Nadelen: "The only negative was an older aircraft but the crew went out of their way to talk to people about setting up entertainment."

Voordelen: "Lots of seat space even in economy, I felt very comfortable and not cramped on my flight. Food was decent and flight attendants were very attentive. My flight was kind of an outlier experience as someone on my flight fell very ill and needed immediate medical attention. The KLM employees on board did a very good job of taking care of the situation and making sure everyone else on board still had a calm flight experience."
Nadelen: "My connecting flight was scheduled too close to my landing time."

Voordelen: "on time. easy no issues"

Voordelen: "I was upgraded to business class since my flight was overbooked and I had to miss my original flight"
Nadelen: "Security for traveling to US is a very time consuming with long lines and in my mind useless process which does not make me feel any more secure - just wasting time and resources."

Voordelen: "Bulkhead seats - logos legroom"
Nadelen: "Very long boarding process - security checks and a long walk from connecting flight"

Voordelen: "Delta fed us so well. They made sure we were as comfortable as possible. The flight attendants were nothing short of kind and always smiling. Even the pilot was very ethusiastic over the intercom before the flight. He made jokes and everyone laughed. In fact, it was the most I've ever heard from a pilot on any flight in my life. I would rate this the best flight I've ever had. Thanks, Delta!"

Voordelen: "On line customer service was very courteous and helpful."
Nadelen: "We waited overnight in the airport without even an offer of accommodations, toothbrushes, meal vouchers, etc."

Nadelen: "I had to take different flights due to the delays."

Voordelen: "Smooth flight. On time. Satellite TV."
Nadelen: "One boarding agent for the whole plane and he was slow. Started boarding fairly early but didn't finish until 15 minutes after scheduled departure. Very cramped for 5 hour flight. Older model entertainment center. Paying for usual amenities. Crowded gate set up. Grumpy crew."

Voordelen: "Loved everything, the meal was good, spacious seats and friendly staff."

Voordelen: "Great stewardesses, good food"

Nadelen: "Seat seemed to have limited ability to recline."

Voordelen: "Good staff, crew, amenities in the airport, courteous and helpful."
Nadelen: "Schiphol has an excellent system in place -- you get through all the checkpoints to the gaits in less than 15 minutes. Then at the gait, at least at Delta/KLM they re-check all the documents twice, and that part takes 40 minutes -- so be prepared to come early to take that into account."

Voordelen: "Delta is focused on customer service, especially in the business class. Great airline. Love the crew attitude."

Nadelen: "Very poor assistance for special needs customers. Excessive waits for wheelchairs. Ignored in London waiting to be escorted to gate."

Voordelen: "The plane was changed so some people had new seat and some not. The crew assigned tickets quickly at the entrance. Arrived 20 min earlier, which is great!"
Nadelen: "The peanut bad is now contains 13 peanuts, I counted them :).Where is a good food for a 3.5 hours flight?"

Voordelen: "Excellent service"
Nadelen: "Plane was a bit old"

Voordelen: "El vuelo a su hora el avión súper. Moderno súper súper y los precios súper bajos gracias kaya"

Voordelen: "On time"
Nadelen: "Sandwiched between 2 big guys 1 of which should be made to buy 2 seats!!!!!!!"

Voordelen: "Great food, great movies. Great pilot and crew"
Nadelen: "Lots of children running in isle. But they did give them tools to help occupy them. Maybe a children play area."

Voordelen: "business class electric sockets and good leg space, on time"
Nadelen: "lagguage handling upon arrival was mediocre"

Nadelen: "They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either"

Nadelen: "The plane was an oven for 30 minutes, while we waited for the engine to be turned on, wrost flight experience ever"

Voordelen: "Delayed flights cause missed transit flight. No apology, no compensation. 7 hours stuck in airport. No food on stop or flight"

Nadelen: "Kosher food .. but normal"

Nadelen: "Seats were very close to each other"

Voordelen: "Crew was friendly and efficient. The plane was in good shape but there was no entertainment. Departure gate was changed fairly late and the information given was incomplete."
Nadelen: "My luggage was delayed and delivered only 3 days after the flight. Moreover, messages sent to the airline seeking information about the missing luggage were never answered"

Voordelen: "Nothing"
Nadelen: "I had a seat by the end close to the restroom and shared seats with a stinky guy who forgot to take a shower. The food was aweful. The flight was boring because I did not get earphones and could not watch movie or listen music."

Voordelen: "The crew was amazing ."

Voordelen: "Super friendly staff, clean plane. Great selection of entertainment."
Nadelen: "The line to register at the airport was 2 hours long"

Voordelen: "Food was ok"
Nadelen: "No leg room, tight seats in economy"

Nadelen: "There’s not enough room for boarding all of the passengers. No sitting only couple seats. All people boarding that flight in Moscow were standing crowded in corridor!"

Nadelen: "There is no entertainment on this flight, so rate should be N/A."

Voordelen: "The meals were wonderful."
Nadelen: "The touch screens were difficult to work with."

Voordelen: "Punctuality and organized boarding"
Nadelen: "Worse than average food, no alcoholic drinks. Entertainment system did not work well. Some content only in Russian."

Voordelen: "The most important part of a flight is arriving and returning safely, so in this regard, Aeroflot made the grade. The airplanes appeared new and on one of four flights, there seemed to be a decent amount of legroom in coach."
Nadelen: "The crew...upon boarding, they literally say things like "come on, come on, hurry up" when you are moving as fast they allow you to move. It was just rude. In Moscow, the boarding staff were even more pushy and rude. The flight attendants are relatively polite, but definitely not friendly. The bathrooms smelled of urine upon boarding the flight. The movie system (while it was better than nothing) worked very poorly, froze up, would not take the button presses and aside from a couple of the movies, the majority were from the 1980's, 90's and early 2000's. Lastly, and the worst, the food was over cooked and tasteless. We were served a total of 6 meals on all of our flights. I had requested gluten free meals. I was served the EXACT SAME FOOD at every single meal! Worse yet, that meal consisted a 2"x 2" piece of chicken (which was palatable), tasteless yellow rice and a teaspoon glob of deathly overcooked spinach. A salad with just olive oil for the dressing. No vinegar, nothing. And a dry rice cake. Seriously, it was the worst airplane food I have ever endured. I would avoid Aeroflot if at all possible."

Voordelen: "Very good crew on board ."
Nadelen: "In Moscow airport crew doesn’t control priority while boarding . l wish more fresh fruit in food , but this is individual.."

Voordelen: "That we didn’t crash"
Nadelen: "We boarded the plane, waitied for an hour and a half needed to leave the plane and board another plane all in a very slow Unprofessional way The staff was not helpful The flight ended up landing five hours late many people lost their connection flight"

Voordelen: "everything went smoothly"
Nadelen: "no wine was served even though the menu says it should be available"

Voordelen: "great flight, friendly service, good food. best part is non-stop between moscow and miami."

Voordelen: "Nothing special."
Nadelen: "Service, communication with passengers. English communication ability of crew was poor in general."

Voordelen: "Bad, bad, bad Iwill never fly with this company againg"
Nadelen: "Crew, food, alll bad"

Voordelen: "Great and frequent meals, pleasant staff. The airplane is in a good condition. I really like how they give you a small paper menu before serving food which shows you what the food is going to be served and the choices you're gonna have."
Nadelen: "Awful tablets which are supposed to show movies and other stuff. The touch screen is awful, but there is a mechanical control without which it would be impossible to use. The feedback of this mechanical control is so slow that it makes you feel like being punished for something. I don't know why it's so hard to make a responsive tablet but it's a problem on many-many airplanes. These tablets are so bad that sometimes I think it would be better without one at all."

Nadelen: "Baggage took a while to show up. However may not be Aeroflot's fault."

Voordelen: "The best airline company, thank you very much!!!"

Voordelen: "Great service, comfortable cabin, tasty snacks"

Voordelen: "Excellent flight. Prompt service. Very organized."

Voordelen: "Food, ice cream and sleepers."
Nadelen: "TFT screen is unresponsive."

Voordelen: "Nothing"
Nadelen: "Flight was delayed. When I asked for a emergency exit seat since there was 4 available they refused , even though I try to pick a seat online I was not able to do it. Seats were empty the whole time. They could of just allow me to seat since they delayed my flight!!!"

Voordelen: "Good crew, good airplane"
Nadelen: "Nothing"

Voordelen: "I had a free seat near me"

Voordelen: "Everything was perfect except boarding"
Nadelen: "The bus ride from gate to aircraft was too long! 20 minutes!!!"

Voordelen: "The plane was comfortable, food ok, service good"
Nadelen: "Still water finiShed few hours before landing"

Voordelen: "Everything was fine, as usual, uneventful. No luxury or anything of the extra nature, you just get exactly what you paid for:)"

Voordelen: "USB ports available, frequently serves food & beverages, comfortable economy class seats, pleasant flight attendants, large selection of movies/music. My favorite airline."
Nadelen: "No negatives."

Voordelen: "the food was decent and I had two seats for myself since the flight wasn't full"
Nadelen: "the screens were very unresponsive to start with on the first leg of the journey about 2 hours. after we took off again we could never use them. couldn't even check flight time and location."

Voordelen: "The boarding was timely and unrushed, very well organized Fantastic crew, courteous and helpful Incredible selection of films, TV shows, music"

Nadelen: "Seats are not as comfort as I expected"

Nadelen: "The drinks are not served with the meals but separately, 20 minutes later (??)... Alfonso"

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "The food, the comfort, the movie selection."
Nadelen: "Nothing."

Voordelen: "The crew, flight, entertainment was fine. The food was bad-and odd. Like serving a spicy chicken entree for breakfast. Also tray removal was so slow, we brought ours to the galley ourselves. If you like your drinks cold, be sure to ask for ice."
Nadelen: "See above."

Voordelen: "Food"

Voordelen: "The service"
Nadelen: "The fact that the crew didn't know English and the seats were close together"

Voordelen: "Nothing."
Nadelen: "I had to cancel the flight, but i couldn't receive any refund at all!"

Voordelen: "Quick boarding, good entertainment selection"
Nadelen: "Forgot my special meals and then tried to blame me for never ordering them even though I had confirmation via email to show them. Did not care that I would end up going over 24 hours without food."

Voordelen: "Completely on time. Super smooth landing."
Nadelen: "Food could have been much improved."

Voordelen: "Plane was comfortable and clean. Food was good and passed out often.They did a really great job of attending to the children with goody bags. The movie selections were amazing."
Nadelen: "The crew were excellent at their jobs of attending to passenger needs but never smiled the entire trip. A few other passengers also noticed the same thing. I would still fly them again in a heart beat."

Voordelen: "Entertainment Moscow airport"
Nadelen: "Crew needs to speak better English. And be more organize"

Voordelen: "Poor"
Nadelen: "Poor"

Nadelen: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."

Voordelen: "The crew and the food were great!"
Nadelen: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."

Voordelen: "Nice and attentive crew."
Nadelen: "Seats not comfortable in premier economy."

Voordelen: "More space in business class (777-300) than many other airlines."
Nadelen: "Entertainment very limited. No adjustable air vents in this aircraft"

Voordelen: "Crew memebers"
Nadelen: "Nothing"

Nadelen: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."

Nadelen: "Our request for vegetarian meals got lost after a glight was cancelled."

Voordelen: "The Delta flight service was much better than the Air France flight I took on the previous leg."

Voordelen: "It was very comfortable and pleasant."
Nadelen: "Could be a little better the service, the dinner was late"

Nadelen: "Geen wifi voor 9 uur"

Voordelen: "Entertainment system failed repeatedly."
Nadelen: "Entertainment system failed repeatedly."

Voordelen: "Crew very professional"
Nadelen: "Boarding was a little confusing"

Voordelen: "Excellent service"

Voordelen: "The crew was pleasant and boarding efficient I lucked out with first class"

Nadelen: "boarding wasn't good."

Voordelen: "crew was wonderful, great food, quick boarding"
Nadelen: "cant think of anything"

Nadelen: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."

Nadelen: "Check in process running smoothly and better announcement of gate change"

Voordelen: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."

Voordelen: "Plane was new, and seatback screen responsive and functional."
Nadelen: "Economy seats not very comfortable, very tightly packed together"

Nadelen: "they lost our luggage very inconvenient"

Voordelen: "Everything. crew friendly and food/drinks the best"
Nadelen: "Nothing...all was wonderful"

Voordelen: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Nadelen: "The seat padding is rather thin."

Nadelen: "I ordered Asian Vegetarian Meal. But they served me only pasta."

Voordelen: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Nadelen: "Business class seating on the AirBus 318 is very cramped."

Voordelen: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Nadelen: "I just expected better toilet bag for business but what was given out was just basic."

Voordelen: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Nadelen: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Voordelen: "Nothing"
Nadelen: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"

Voordelen: "That flight have been short"
Nadelen: "Fly attendants have been in hurry when they served snack"

Voordelen: "Crew was very nice and the plane was clean and comfortable"
Nadelen: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"

Voordelen: "Ok"
Nadelen: "Nothing"

Voordelen: "Crew were pleasant most of the time"
Nadelen: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"

Voordelen: "Faster"
Nadelen: "Waited a while before take off."

Nadelen: "Vlucht door vertraging van uit lax gemist op een paar minuten"

Nadelen: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."

Voordelen: "Service was great, flight was on time and I really enjoyed everything"
Nadelen: "Little turbulence but overall it comes as usual so it was worth the flight"

Nadelen: "I was asked to change my seat repeatedly"

Voordelen: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."

Voordelen: "The airbus 380 was great and the staff very nice"
Nadelen: "Too mych bad smells after a few hours"

Voordelen: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Nadelen: "Only 1 bathroom (toilet) for all of first class"

Voordelen: "The cheese and the bread"
Nadelen: "The unprofessional staff during boarding and food serving"

Nadelen: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."

Voordelen: "Punctueel"
Nadelen: "Geen ontbijt of iets dergelijks, dit ondanks vroege vlucht."

Voordelen: "Normale vluchtte t"
Nadelen: "Te last vetrokken"

Voordelen: "it was cancelled so they got me on the next flight on Turkish"

Voordelen: "Good on a short flight"
Nadelen: "Paying for carry on due to weight limit. First time this ever happened!"

Voordelen: "You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights"

Voordelen: "Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost."
Nadelen: "Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board."

Nadelen: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."

Voordelen: "Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!"
Nadelen: "Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!"

Voordelen: "Crew was great; super easy boarding process; flawless take off and landing."
Nadelen: "N/A"

Voordelen: "Just expect the bare basics: - thin lightweight seats without adjustment - Limited legroom - no entertainment - pay for food and drinks Attentive crew."
Nadelen: "Boarding staff was rude Bus transport from plane to terminal"

Voordelen: "Friendly staff and smooth boarding process."
Nadelen: "British Airways charge you for water. However the flight attendant did her best and brought me a glass of water. It is the first time that water is not courtesy form an airline."

Nadelen: "Understand sometimes out of airlines control but reduce delays"

Nadelen: "The 60 euro bagage fee for just checking 1 bag was excessive. There was no obvious way to pay on line or with the app"

Voordelen: "crew vriendelijk"
Nadelen: "Geen entertainment en slecht voedsel"

Voordelen: "Seat super small, could not avoid touching other passengers, I am not obese."
Nadelen: "One toilet for 120 economy class passengers, no beverages served complimentary, even a glass of water cost you. Unbelievable cheap, crappy airline now, what a downfall for such a carrier."

Voordelen: "Nothing"
Nadelen: "The flight should have been on time rather than 2 hours late. The Gate agents should have been more honest about what was happening."

Voordelen: "Friendly crew"
Nadelen: "NA"

Nadelen: "BA need to stop the silly practice of boarding according to status - it’s inefficent and leaves me with the impression that BA is obsessed with pseudo hierarchy."

Voordelen: "No drinks or snacks for econome class. Its just a 1 hour flight, KLM Does serve on 1 hour flights."
Nadelen: "See above."

Nadelen: "Flight was delayed and had to sit on the tarmac for 40 minutes. Almost missed the next flight. Rude British Airways stewards."

Voordelen: "Beenruimte"
Nadelen: "Te laat vertrokken en om vliegveld cirkelen omdat City vol was."

Voordelen: "Niets"
Nadelen: "Grote vertraging, geen uitleg, geen gratis versnapering om het goed temaken"

Nadelen: "Not enough overhead bin storage space. If they want to start charging people for bags they need to improve their overhead storage ability. This was a commuter flight from Amsterdam to London. So the entertainment was not really there"

Voordelen: "The captain made a very smooth landing in extremely poor conditions."
Nadelen: "Everything you don't get in business class. Since the flight was only 40 minutes, I put up with it."

Nadelen: "One world premium member, last seat next to the bathroom, rude check in staff who we’re highly unhelpful saying they had no authority to help and to use ba.com for customer service issues and outrageous checked bag fees €75. Never again BA."

Voordelen: "nothing"
Nadelen: "1 hour flight took 3 hours because they sat on the ground counting baggage...twice.nothing"

Nadelen: "We where not able to take the fligth's due to a passport issue, according to Netherlands rules my passport should be valid 90 days before entering the country and my expired July 29, 2018, when i booked no one advised me of such rules. I'm trying to contact Brittish Airways to see if I can be refunded."

Voordelen: "Doordat wij op het bovendeks zaten konden we meteen boarden. Vriendelijke purser die overal de tijd voor nam."
Nadelen: "Doordat 3 mensen zich niet gemeld hadden, zaten er 4 koffers te veel aan boord. Ga maar met de hand zoeken met 15 Afrikaanse mensen in een A389."

Nadelen: "The tickets arrived at 9.50 am for 10.55 take off. I tried to cHe Kin in line but it didn’t let me. I went to the counter and they told me check in had closed and I would have to buy another ticket. It was my fault for buying a ticket. Goodbye £200. Thanks BA"

Voordelen: "Crew were nice and helpful"

Voordelen: "The flight was short"
Nadelen: "Upon arriving at the check in desk we were told that a member of our party had been removed from the flight. While trying to work out a solution with the attendants they were incredibly unhelpful, knew very little about the situation, and at times mocked us. Lisa at the AMS location was particularly rude to the members of our party."

Voordelen: "Nothing...!!!"
Nadelen: "The flight got delayed 1:30 hours, because they had to change planes in London and we were wating in Amsterdam. We didn't aboard fast since there was no space for the hand luggage so they had to send the luggage to the belly of the plane at tha last minute. Definetly the worst fligth ever!!!"

Voordelen: "The crew was very attentive, serving food, drinks and water very often"
Nadelen: "A 7 hour flight took 10+ hours. Plane was very old, very poor entertainment system, tiny screen, no place to charge your electronic devices, very narrow seats, poor leg room. I can go on but I will stop here."

Voordelen: "I love it the most that they are so helpful with excess baggage Which is why I always book with BA I am an entertainer working for many different cruise lines BA does not rob you blind if you have extra baggage Or your bags are slightly heavier ! Delta recently charged me $ 285 per extra bag Coming back BA charged me $90 and allowed me two bags The new policy on many airlines to literally rob a customer Is disgusting and the govt authorities should put a stop To it BA is welcoming and always professional !"
Nadelen: "Airline food is often risky to eat and The variety is poor especially if you are vegan"

Nadelen: "The boarding process could be better"

Nadelen: "The ground crew at check-in was not friendly nor helpful."

Nadelen: "The male crew in the bag is not try to help people put on the carry on language to the top of cabin. He stood there and look at us. When I directed to him and asked for help, he just stood there for few sec. and decieded to help me but with an attitude. Same as the other lady need their help to put the backpack in, both male crests stood there and wasn't planning to help, and the passenger stood up and assisted her."

Voordelen: "Decent service and comfort."
Nadelen: "Dear wife luggage failed to arrive. Very disappointed after trip plan 2 years in the works."

Voordelen: "The crew was very sweet. The flight was super short so it was comfortable enough for the short flight."
Nadelen: "The flight was delayed by an hour and a half. I had a 40 min delay with Alaska airlines 2 weeks ago and the min I arrived at my destination I had a text apologising for the delay. Along with a link to $100 credit with the airline. This is what real customer service is about. Not just empty apologies."

Nadelen: "At airport had line for baggage drop if had boarding passes. But, then only had one station open out of four or five. One person had problem I guess. Line didn't move for 10-15 minutes. VERY BAD!!"

Voordelen: "Boarding smooth enough, seats comfy enough"
Nadelen: "Checked bags line insanely long, gate MILES away from security checkpoint, no food or entertainment (why low rating, n/a), could always use more legroom, paid more for bags than for flight and taking bags was a huge hassle and worry"

Voordelen: "Friendly experienced staff"
Nadelen: "Club Europe...business class? Seat pitch is a let down. Only benefit is an empty middle seat"

Voordelen: "Even flight was delayed, all was well with excellent service."

Voordelen: "I didn't pay to reserve a seat ahead of time, and was a little apprehensive. I checked in about 23 hours before the flight and was assigned an aisle seat with no problems."
Nadelen: "Once we boarded the plane, we spent about a half hour on the ground before take off. This isn't reassuring when you have a connecting flight."

Nadelen: "Weinig te eten weinig te drinken voor zo'n lange vlucht. Geen geluid op entertainment"

Nadelen: "Flight was delayed 45 mins, but when I'm 2 mins late to check in the cancelled my boarding pass. Ridiculous customer service wanted to charge me $400 to change my flight!!! Never again"

Nadelen: "we're professional musicians who fly all the time with fragile equipment. the airline applied an overweight baggage fee (fair enough, normally) but their payment system was down. rather than waive the fee, we were made to wait an hour to pay 150 euros. after scrambling through security we narrowly missed our flight. rebooking took hours and involved going back through security all over again, having our equipment searched for the second time. when it came time to gate-check our guitars, the airline lost them. we wound up boarding our connection to JFK with no idea where they were. finally they turned up on the baggage belt. we would never and have never agreed to send these delicate items through general baggage. One guitar (50 year old gintage guitar) was broken in the process and another of our hard cases was damaged and needs to be replaced. Completely unacceptable from start to finish."

Voordelen: "The crew and entertainment were great."
Nadelen: "The amount of legroom provided for an 8.5hr international flight was far too little."

Voordelen: "Friendly staff"
Nadelen: "Very tight flight"

Voordelen: "Getting off the plane"
Nadelen: "Entertainment system did not work on any of the seats."

Nadelen: "Would have paid dearly for a footrest"

Nadelen: "No wifi"

Nadelen: "this flight was 3 hours late due to late arrival of incoming plane. this was therefore known to the airline. we did not get any warning until we got to the airport when we were told and at that time i got an email. no earlier text or alert. travelling with kids this could have been avoided."

Nadelen: "Flight was delayed by an hour."

Nadelen: "Weer door security checkpoint te moeten en dat de vertrek aan de andere kant van het vliegceld was."

Voordelen: "Goed entertainment aan boord"

Voordelen: "Zelf checkin is wel ideal"

Voordelen: "Awful food selection, small entertainment selection, none of the crew knew how to properly board the plane and left guests waiting in the aisle for over 45 minutes of standing for no reason and then yelled at the passengers that we were 'late' and that the standing passengers were causing the delay of the aircraft! The staff were VERY, VERY rude. I would do yourself a favor and NEVER fly Iberia!"
Nadelen: "Everything. They need an entirely new flight crew, new food service, new gate attendants, new baggage check, new ground crew. Just a joke."

Voordelen: "Nothing"
Nadelen: "Food and personnel attitude."

Voordelen: "The crew was very attentive"
Nadelen: "Food and seat comfort"

Voordelen: "I could not travel to Miami due to Iberia did not assigned the seat with my children."
Nadelen: "The lack of education and polite of the Stewart is a minus on that airline"

Voordelen: "Crew vriendelijk"
Nadelen: "Te weinig beenruimte, handbagage moest toch in het ruim, lang wachten op koffers heenreis"

Nadelen: "Why you have to charge for the bags ?"

Nadelen: "All the luggage did not arrive I hope to get it. Also when"

Nadelen: "We never made it to this part of our flight because our Budapest to Madrid flight was canceled due to faulty AC system. We were boarded In Budapest and about two hours later they made as deplane after sitting in the hot plane for two hours. It was around 10 PM and no food was available at the airport, so I could not feed my four-year-old son ."

Voordelen: "Everything was perfectly...nice crew"

Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"

Nadelen: "The seat very tight"

Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"

Voordelen: "Overhead storage was generous. Being able to check flight progress while in the air."
Nadelen: "They charged us for two aisle seats, and then reassigned one of us to a middle seat with no notice. With advance notice, they were unable to provide a meal that would not contain bell peppers, to which I am allergic. On the plane, both meal options contained bell peppers. Surprisingly, the ingredient lists were not available to flight attendants or passengers, and we were only aware of their presence because of seeing them, or having my allergic reaction (which I did) after avoiding the visible ones. The passenger in front of me put his seat in full recline for the entire 10 hour flight, including about 30 minutes when the seat was unoccupied. This put his seat about six inches in front of my chin and made it impossible for me to view the entertainment screen. It also made it difficult to get into and out of my seat. Several of the toilets had clear fluid covering the floor. I did not want to know is this was water or something else. Although our connecting flight in Miami went from gate E21 to gate E30, it took two hours (and 3,000 steps per FitBit) to get there because of being required to claim our luggage, leave security, recheck the bags, and then re-enter security. Our tickets did not provide for TSA-PRE despite having provided our known traveler number in advance. Many notices and directions were only available in Spanish. As they are based in a Spanish speaking country, this is perfectly reasonable, but their services are marketed to English speaking countries and it was a problem for me as a predominantly English-only speaker."

Voordelen: "Never happened. Missed because of security. Have no idea where our luggage is. Everybody gives us a different story"

Voordelen: "The flight was a smooth one."
Nadelen: "One flight attendant was quite rude."

Voordelen: "Hospitality, patience, and efficiency. Everything was clean, the food was warm and tasty. the employees were kind and polite all the time. The technology functioned flawlessly. The standard seats were a bit tight but manageable."
Nadelen: "n/a"

Voordelen: "Nothing"
Nadelen: "Iberia allows kids to abuse other passengers. I asked a flight attendant to stop this abuse after I was bumped in head a number of times by a kid that was jumping across a row a seats in front of mine ,the flight attendant told me that I should tolerate this abuse because it was from a kid,then proceeded to tell me that if I did not want to go throughout this abuse ,I should fly in a private plane. I felt irate at such response from a flight attendant and responded that I will never fly Iberia again. I wanted the attendant to talk to the parents and ask them to control their kid from abusing the adjacent passengers.I felt the impulse to talk to the crew chief but decided against it simply because I would do them a favor if they listened. Truthfully I think carriers with such attitudes deserve to go bankrupt and I hope they do."

Voordelen: "our flight was late into MAD but they held our connecting flight to MIA, so we could make it."
Nadelen: "The crew was not good at all. there was no water service, one had to go to the kitchen and beg for water. in particular the male crew was not happy to help with anything. the snack before landing was served 45 mins before arrival so everything had to be rushed. Crew soiled a half empty can of soda on me, and didn't even apologize. Our luggage missed the flight to MIA and we were told it would be delivered to our house the next day between 7pm and 8pm. it never showed. I called customer service and they could not tell me anything. Horrible experience"

Nadelen: "Madrid to Tampa... Got the nursery. Lots of crying babies... must be immigrating to the US. Why don't they put all people with babies at the rear so the rest of us can nap? Not IB's fault, the customs at Miami came to a halt for an hour. 2000 people standing in line, missing connections. There was a shift change, most employees didn't show up for work. was told 'It's a special day'. Fortunately I was at the head of the line. A few of us were routed to someone who was surprised to see US citizens. As a consequence, the always slow MIA failed to transfer my luggage. Still waiting for it... Air travel is such a pain these days. I'm sure more would fly if it wasn't such a hassle."

Nadelen: "movie selection very poor"

Voordelen: "Once I made it to the other side of the airport it was good no wi fi on a long flight"

Voordelen: "Good on board movies."
Nadelen: "Start boarding with the last row, not the 1st row - so people settling into the 1st rows do not hold up the people trying to reach the higher rows."

Voordelen: "Nice crew and good landing"
Nadelen: "We paid extra to sit in Economy * I am 6-3, wife 5-4 and neither had any leg room We were sitting in 2 seats by themselves. It was an endurance contest to make it through the flight. I will never fly Iberian Airlines again. It was terrible!!!"

Nadelen: "No pudimos volar a Miami nuestro destino final,porque al llamar a Iberia desde Venecia(horas antes que saliera nuestro vuelo),para informales que por llegar a bordo de un crecuro y no permitrisele a este entrar al puerto por motivos de la neblina,no llegariamos a tiempo a nuetro 1er vuelo con ellos,y nos dijeron que perdiamos la posibilidad de tomar este segundo al otro dia,17 horas despues,donde solo nos ofrecieron la posiibilidad de otro para 3 dias despues y a un precio demasiado alto,nos sentiemos muy poco ayudados y muy disgustados con esta aeorolinea."

Voordelen: "El vuelo estuvo puntual. La tripulacion amable La comida buena' El avion limpio"
Nadelen: "El bano incomodo y No estaba muy limpio El postre de la cena, sin sabor, casi incomible, (La cena buena)"

Voordelen: "Entertainment was great. Nice choice of movies, and boarding was easy."
Nadelen: "The space in the cabin left something to be desired compared to most transcontinental flights I've been on. Atmosphere was stuffy and hot."

Voordelen: "The amability of the crees"
Nadelen: "All was excellent"

Voordelen: "Todo ok"

Voordelen: "The entertainment is great, I always appreciate a good movie selection for long haul flights. The space is ok and the seats recline well. The blankets and pillows were warm and comfortable too. Food was remarkably edible."
Nadelen: "The beverage services should come around more often. Two cups of water during a 9 hour flight just aren't adequate."

Voordelen: "Everything was great including staff, entertainment (movie/show options) and luckily an extremely smooth flight."

Voordelen: "Iberia is fine"
Nadelen: "Kayak booked through Webjet. Flights changes. Webjet never contacted me. Found out when checking in. Spent hours on phone getting rebooked right before travel."

Voordelen: "They really know how to treat passengers. We enjoyed flight and the food was great. I haven't eaten so much on a flight in he last 14 years"
Nadelen: "Nothing"

Voordelen: "Attention was very goog and polite"

Voordelen: "Crew was nice and entertainment options were great."
Nadelen: "Boarding process out of Miami international was disorganized and unpleasant. Crew did not have control over the order for boarding and it became a bit of a mob."

Voordelen: "The food was good"
Nadelen: "The plane was supper cold & the service was poor."

Nadelen: "Seats are extremely uncomfortable for a long flight. The food was not good. I tried to upgrade and was told I needed to buy a new ticket. The were plenty of seats available for an upgrade. Will not be flying Iberia again!!!"

Voordelen: "On time, great service"
Nadelen: "The lack of leg room and comfort of chairs"

Voordelen: "FANTASTIC"
Nadelen: "Nothing!"

Voordelen: "Seats and service"
Nadelen: "Nothing"

Voordelen: "The friendly, professional and always willing to help and device staff. The tasty food and snacks. There was always a member of the staff visible so it was easy to get water during the 10 hour flight. Or you can go and see them into their resting area and they were willing to help."
Nadelen: "I tried to paid for an upgrade but the ground staff wasn't very accommodating, she just said no."

Nadelen: "arrival and departure times, overall service"

Voordelen: "The crew was AMAZING"

Voordelen: "I got a connection in Madrid to my destination, but the previous flight was delayed about 30 minutes. I got in the airport about 15 min before the gate closed. The gate that i arrived to my connection flight was around 26 min away. I have a condition on my leg and i cannot run, so i walked really fast through the airport and I was so happy to see that they were waiting for my delayed flight... which is very unusual. Thank you!!!!"

Voordelen: "Upon boarding the flight attendant looked at my seat # and directed to to the correct side of the aircraft. I found this to be very helpful, since on the trip over I was in the wrong side had to bother people to move so I could get to the correct side of the aircraft. Travel can be very stressful, this made boarding quicker and easier."

Voordelen: "good inflight entertainment selection"
Nadelen: "preregistered for a designated aisle seat that was confirmed. However I was assigned a middle seat in between two big passenger. Flight was late for arrival due to weather, but we were informed of that only after takeoff despite the fact that they knew it hours before departure."

Voordelen: "Timeliness"

Voordelen: "Crew was friendly and accommodating."
Nadelen: "Seats were next to the bathroom in the middle of the plane and passengers have no regard for your comfort. They lean on your seats, leave the stinky bathroom door open constantly-causing me to get up and close it at least 4 times during a 9.5 hour flight."

Voordelen: "I booked a trans-Atlantic flight through Kayak. Flight out of US was direct from Tampa to Gatwick. Return flight was Direct from Madrid to Miami and 4 hour layover in Miami to Tampa. The booking was advertised as a British Airlines flight, although operated by Iberia and American on the return. I found the comfort of the accommodations, food, and service in business class to be on par with, or better than, competitors'. We especially liked the entertainment/communication system built into every cubicle - good sound, lots of good movies and shows, and great screen quality. The multicourse meals had good options and were fresh tasting."
Nadelen: "The Madrid leg of the journey, operated by Iberian Air on route 6231, destroyed the goodwill earned by British Airlines. Iberian Air delayed our departure from Madrid for technical difficulties, which I understand is the risk in air travel. When Iberian Air finally cancelled flight 6231 it became obvious we would miss our connection flight home in US. I began contacting the airlines for rescheduling/reimbursement requests. British Air sent me to a customer service line which rang busy for 4 hours straight. Iberian said they were sorry for the inconvenience but they could get us a free snack at the snack bar and book us on the next connecting flight in Miami (which was 45 minutes after the flight we had missed. It didn't matter that customs procedures in US would likely overlap that leg as well. American Airlines (the operating partner in the US) advised that either Iberian or British Air would have to reimburse for a new flight. I ended up just renting a car in Miami and driving the 300 miles back to Tampa, after 24 hours of air travel and missing both the connections. The upside is that Kayak was prompt in sending electronic updates from the airlines notifying of the delayed flight time/need for new seats/flight cancellation. Iberian Airlines never even changed its online flight status for the original flight which it cancelled."

Voordelen: "The staff were helpful and approachable."
Nadelen: "The space available for a nine hours flight is poor. There were not enough entertainment."

Voordelen: "The team in both Rome and Madrid to went above and beyond. They were polite and empathetic to our situation, which was not Iberias fault. And they went out of their way to get us home on time. They always stayed positive. My family of 6 really appreciated. They have earned our loyalty."