Vind goedkope vluchten naar San Francisco

Voordelen: Crew was amazing and seats were comfortable.

Voordelen: We had a “light” fare which didn’t include checked bags, but airline let us check our carryon bags for free

Nadelen: Nothing

Voordelen: We ran into a passport problem and they sent Wilis Otieno back home to Nairobi instead of helping him resolve it. I made a dozen phone calls to no avail. Very disappointed.

Voordelen: The crew was very helpful, gong out of their way as even bringing me camomile tea. It was lukewarm, it it’s the thought that counts.

Nadelen: The seats were way too tiny on this giant airbus, even for me and my daughter-in-law who are both under 5 feet and under 100 lbs. te flight was torture. Food also was not as good as previous Lufthansa fare.

Voordelen: The flight attendants were fabulous on this flight.

Nadelen: Older plane that showed lots of grime from past travelers. The seats in my row had old spills that seemed to have run down the backs of the seats and dried over. Gross!

Nadelen: Last 4 rows of overhead bins reserved for crew and plane paraphernalia. Piece of overhead bin fell off and almost hit another passenger during boarding.

Nadelen: Online check in was not accessible.

Voordelen: Great crew!! Super nice

Nadelen: Food

Voordelen: Good crew, food was good for airline food. Entertainment offerings were good.

Nadelen: Too many seats, 3-4-3 configuration means not even enough room to walk down aisle without bumping people in their narrow seats.

Nadelen: It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from.

Voordelen: Seat was comfortable

Nadelen: Had reasonable size carry on and it was frowned upon? Seat was right behind business class and separation curtain just is my laps

Voordelen: I was fortunate the person in front didn’t lean back

Nadelen: On Swiss website I added Rehe preference for a lactose free meal — but none were on the plane. The economy seats are close enough together I needed to hold my book to the side to read.

Nadelen: Direct flights to and from South Africa to USA not via Middle East

Voordelen: BA cancelled my flight, but did offer an alternate on Lufthansa on same day,

Nadelen: Being notified of the cancellation, instead of accidentally finding out about it. Very poor or lack of communication regarding cancellation due to pilots' strike.

Nadelen: Understand sometimes out of airlines control but reduce delays

Voordelen: Impressed with food and crew!!

Nadelen: Luggage was not received. Now being told it will take up to 5 days! Unacceptable performance

Nadelen: Need longer transfer time in Frankfurt airport. They use buses to airplanes and that eats up time. Also, passport control line can be long. Fights to and fro gave us barely enough time and we were last ones to board

Voordelen: We ran into a passport problem and they sent Wilis Otieno back home to Nairobi instead of helping him resolve it. I made a dozen phone calls to no avail. Very disappointed.

Voordelen: The seats were very comfortable

Nadelen: The entertainment