Hotels in San Francisco

Voordelen:: Het personeel, netheid, locatie.

Nadelen:: Matras was niet de meest comfortabele.

Voordelen:: Personeel was erg vriendelijk en behulpzaam. Het was een prachtige ervaring.

Nadelen:: Niets.

Voordelen:: Well appointed. Gracious, professional, efficient staff

Nadelen:: Room a bit noisy, street noise audible, as was the maid's HQ across the hall. Otherwise very clean, comfortable, very nice. The destination charge is bogus, and the parking too expensive.

Voordelen:: Very elegant hotel. Nice and clean.

Voordelen:: Mooi ouderwets hotel op een prima ligging in hartje SF. Het ligt net naast Chinatown en veel zaken zijn op wandelafstand te bezoeken. De kamer was ruim en heel proper, het personeel supervriendelijk. De prijs van de parking was hoog maar je zit natuurlijk in het centrum. Ook een leuke bar in het hotel.

Voordelen:: Located near everything. Friendly staff.

Voordelen:: Good location, within walkable distance to Union Square. Old fashioned stylish decoration. Very clean room.

Nadelen:: The staff could cater for customers’ needs more proactively, especially for those waiting in the lobby.

Nadelen:: The beds are a little to firm and the pillows do not support anything they just go flat.

Voordelen:: I loved the firm bed and they were all very gracious to deal with. Great water pressure, high shower head for tall people. Very clean rooms!

Nadelen:: I wish I had got a different pillow (they have three levels of pillow). The prices for breakfast in the hotel were very high, but it is San Francisco.

Voordelen:: love location, amenities, bathroom toiletries, lovely room

Nadelen:: The bar/restaurant was a little blah, didn't really want to hang out there.

Voordelen:: Comfortable

Nadelen:: Hard to get out of town

Voordelen:: Location was great; bed very comfy; bathroom a good size and shower easy to use! We were upgraded which was a pleasant surprise. Staff very friendly and helpful.

Nadelen:: Nothing.

Voordelen:: Price and location

Nadelen:: Some parts of the rooms especially are a little older, feels like the hotel could use a little modernization in its facilities and amenities.

Voordelen:: Location, quietness, comfort of the hotel.

Nadelen:: Nothing negative to report.

Voordelen:: The location was great with good proximity to public transport to allow you to get around the city with ease. The Junior Suite we upgraded to was awesome with an amazing view from the 43rd floor out to the Bay and the Golden Gate Bridge. The staff were really friendly and helpful from check in to check out.

Nadelen:: Nothing

Voordelen:: Amazing views great room great staff easy check in great location enormous bed nice bathroom really clean free chocolates and champagne in our room on arrivale.

Nadelen:: All great no problems.

Voordelen:: Clean large rooms. Very clean hotel throughout. Excellent staff.

Nadelen:: Nothing.

Voordelen:: Very clean and comfortable

Voordelen:: Prompt, efficient valet and concierge services - with a smile.

Nadelen:: No USB charging points in rooms.

Voordelen:: Stunning views over the bay.

Nadelen:: The 40th floor bar is closed Sundays and Mondays. Parking is 70+ dollars a day. I parked at Sutter Stockton instead.

Voordelen:: Great location. Staff was extremely helpful.

Voordelen:: Great bathroom, great bar downstairs, great views.

Nadelen:: The bed could’ve been a little more firm.

Voordelen:: heel mooi uitzicht op 47 ste verdieping, ultra zacht en goed bed, ruime kamer , vriendelijk personeel goede ligging om uitstappen te maken , iets minder om leuke resto's te vinden kortom zeer tevreden

Voordelen:: Kamer bridge to bridge uitzicht was prachtig. En verder mooie kamer.

Nadelen:: Ontbijt niet bijzonder en prijzig t.o.v. het aanbod en koffie was slecht en duur.

Voordelen:: Great room and view Good helpful staff

Nadelen:: Parking price Astonishingly expensive One restaurant very pricey No kettle or coffee machine in room Bed mattress too soft Location in the city , very quiet at the weekend

Voordelen:: Good location.

Nadelen:: Old dated bathrooms and awkwardly layed out rooms with motel like windows. Not 5 star by any means. The breakfast was extortionate at over £100 for 2 people. Stay at the palace hotel, its genuinely a luxurious hotel with a better standard and lower rates.

Voordelen:: the staffs are very nice and friendly , the room is very comfortable , the location of the hotel is unique and convenience for both leisure and work purpose

Voordelen:: Check in and extras

Nadelen:: I had a disagreement with my girlfriend in the bar. Their management accused her - a classy 50-something mother and business women - of soliciting - of being a prostitute - and asked her to leave. Because we caused a disturbance? Fine. But because she’s soliciting?!?! Later I emailed their customer support about the episode. A live person emailed me back and said they’d get back to me in a few days. But, they never did.

Nadelen:: I was struggling with the coffee machine, it is always defective, I reported this twice but still not fixed permanently.

Voordelen:: The rooms were lovely and dinner was fabulous.

Nadelen:: Breakfast was mediocre and the staff (mainly the concierge) was nit very helpful. Also parking is $75. That’s crazy.

Voordelen:: Location, room comfort and design and services.

Voordelen:: Literally nothing

Nadelen:: Rude, arrogant, offending personnel. Useless management not able to take control over the staff and not really caring.

Voordelen:: Hotel charge my card 630$, but the rate was around 400... i find out by accidenty!!! Very disappointed!!!!

Voordelen:: Staff were amazing. Hotel was very luxurious, yet we still all felt at home.

Nadelen:: Suppose it would have to be the price. Very expensive and on top of room rates the car parking was circa $80 pd.

Voordelen:: Location was central, staff was very friendly.

Nadelen:: Pricing was outrageous. $78 for a simple breakfast. Food was good but not anything extraordinary.

Voordelen:: Amazing turn down service

Nadelen:: In a large double room, the sitting area had one very uncomfortable cheap chair. Fortunately, my wife did not mind sitting on the floor

Voordelen:: The staff were super friendly, check in and out was quick, good location, the bed was amazing and the room very clean with the bathroom a good size.

Nadelen:: We had to take 2 lifts to our room, it was overpriced.

Voordelen:: Very good restaurant and bar. Excellent gym facilities. Comfortable room.

Nadelen:: I wish I could have asked for different pillows. Sleep would have been so much better.

Voordelen:: Location, spacious room, friendly staff, access to equinox, very accommodating to requests

Nadelen:: More restaurants on site would be better

Voordelen:: Location comfort and service

Nadelen:: Expensive but typical of all hotels in San Francisco

Voordelen:: Kamer was geweldig. Grote suite, Nespresso op de kamer. Zeer comfortable en rustgevend.

Nadelen:: Er waren wachtrijen voor ontbijt. Ik vind dat niet kunnen.

Voordelen:: Great location Staff attentive

Voordelen:: Professional clean hotel and good room size and clean spacious bathrooms

Nadelen:: Breakfast was not included in a pretty high room rate No coffee or tea at all in any common area for guests - that always adds a level of comfort and welcome touch to guests - which was sadly missing A bit impersonal generally and corporatey

Voordelen:: Location of the hotel is very convinient. Its the cener of the city.

Nadelen:: This hotel can be good if you come on converence. Not for enjoyng the city. The bar and restaurant are overcrowded. Maybe we just did not get lucky with timing and hotel was overbooked... But this affected our stay drasticaly! Breakfast was very bad. There was no place to seat.... They asked us did we book our breakfast? Really??? Book a table for breakfast???? Maybe its american style to arrange things like this..... not a Europe whay..... And when they finally found a place for us it took 30 minutes them to bring us our food.... And on top of all at the morning we cheked out and asked the taxi to airport the taxi drived made a veery long detour and took twice price from us. And it was taxi driver who the HOTEL arranged for us... Shame on them! But our first time stay in San Francisco was ruined....

Voordelen:: Geweldig goed ontbijt. Perfekte locatie.

Nadelen:: Erg prijzig ontbijt als je niet veel trek hebt.

Voordelen:: Received texts tracking my arrival time and greeted by name at Registration. Housekeeping and room service addressed me by name. Breakfast in the restaurant excellent and fast. Security excellent with keys needed to run elevators, human security at all doors, etc.

Voordelen:: Perfect spot in the centre of it all

Voordelen:: Really friendly staff, good in-room dining and perfect location! This is not the first Four Seasons I visited, but definitely one the most satisfying ones.

Nadelen:: There could be some in-room welcoming treats. Otherwise the service is really good, well worth the price.

Nadelen:: Gratis parkeergelegenheid moeten beschikbaar

Voordelen:: Kamer is netjes en modern ingericht met een prima badkamer met douche. Rooftopbar is fijn om na het werk nog even buiten een drankje te kunnen doen.

Nadelen:: Uitzicht was een blinde muur, dus even opletten op welke verdieping je een kamer krijgt. Buitengedeelte van de rooftopbar wordt soms gedeeltelijk of geheel afgehuurd. Je kunt dan alleen binnen een drankje doen.

Nadelen:: I arrived and was sent to the hyatt as they didn’t have a room for me

Voordelen:: Location Location Location... Absolutely Beautiful place. The big4 was wonderful and historic. The staff from the front door men to the check out was so wonderful and accommodating. Loved every minute. Can't wait to go back

Nadelen:: That we had to leave and go home!!

Voordelen:: Loved the decor and service was excellent.

Voordelen:: The warm, friendly staff and location and overall comfort.

Nadelen:: Very happy as it is.

Voordelen:: Our suite was terrific...spacious, bright and welcoming. And the views were spectacular. And employee at the front desk was extremely helpful when there was an issue with the initial room allocated to us. She rectified the problem swiftly and efficie

Nadelen:: The blankets were not comfortable & our initial room was meant to have "stunning views" but actually faced a tall wall of the next door church. However, when we informed the hotel staff, they promptly gave us a large room with panoramic views of the c

Voordelen:: I enjoyed my massage it was both erotic and fun!

Nadelen:: The spa is amazing!

Voordelen:: Terrific location with wonderful views of Grace Cathedral and the bay beyond. Rooms are large and well appointed, and even though the furniture sometimes looks like it comes from another planet, there is something wonderful about the decor.

Nadelen:: Staff for the most part are on top of it. Clearly ordered bacon for my breakfast room service, but received sausage. Asked for room service to be cleared from room, it wasn't. That sort of thing chips away at a perfect rating.

Voordelen:: The service by the staff was absolutely outstanding and the facilities in general were just amazing.

Nadelen:: the room service menu could be a bit larger with more selection and there was a tiny bit of urine on the toilet seat when we checked in.

Voordelen:: The food at the spa was outstanding. Not only was it delicious, it was served hot, which was impressive given that we dined outside on the deck---far from the kitchen. I was also very impressed with the way the manager, Flora McCuistion, handled my complaint about being refused access to the pool. She recognized the importance of maintaining a loyal customer and made an exception to their weekend pool restrictions. She continued her great service the next day by allowing us to have a late checkout. Flora understands customer service in a way the spa staff does not.

Nadelen:: We were celebrating our anniversary and simply wanted to have lunch at the spa and take a quick dip before heading to dinner. The staff at the spa told us that we had to book a spa treatment in order to access the pool. I've stayed at this hotel many times and always was allowed to use the pool. They advertise a pool on their website, however, on the weekends they require you to book a spa treatment to access the pool. This was not made clear to me when I booked the hotel. We were so excited to begin celebrating our anniversary that we did not read the fine print notifying us about spa restrictions when we checked in. We would have probably signed up for one of the spa treatments, but officious attitude from the spa staff was a complete turn off. Thankfully, the manager, Flora McCuistion, recognized the importance of maintaining a loyal customer relationship and permitted us access to the spa so we could eat at the restaurant and take a dip in the pool, thereby helping us to have the anniversary weekend we had been hoping for.

Nadelen:: Hotel advertised pool and jacuzzi but you cannot use on weekends unless you book a spa treatment. Lady who works at front desk couldn't give a st. Spent a lot of money and could not use facilities. They should post online that not available on we

Voordelen:: Classic and charming Nice pianist at the bar in “4- corners”

Nadelen:: No major complaints

Voordelen:: History, location, amenities, staff, room

Nadelen:: Cost

Voordelen:: Great property. Well managed. We will be back

Voordelen:: The staff was just amazing - professional, helpful wirh every request and friendly! Room was spacious and comfortable. Location is excellent.

Nadelen:: It was not a big inconvenience but housekeeping stuff did not change the towels on few occasions even though they were left on the floor.

Voordelen:: Lovely hotel. Perfect location. Close enough to walk to many restaurants, great shopping and sites but also away from the noise. You hear some traffic but nothing bothersome. Only a few blocks away from the BART and cable car turn around. We rode the BART to the airport, the coliseum, and to several sites. Yes the carpet in our room was old, a little worn and stained but our room was exceptionally clean. Our bed was a king and very comfortable. The room was spacious and bathroom large and clean. We made use of the mini fridge to store snacks and it was nice to have a coffee maker too. We usually book hotel with a gym but this trip did not use one because short on time and did an incredible amount of biking and walking. I highly recommend biking the bridge across the Golden Gate Bridge to Sausalito and then to Mill Valley. A beautiful ride but there are several challenging hills. The staff at the hotel were very friendly and helpful. It was nice to be able to leave bags for a couple hours without paying an extra fee. No resort fee!!! We looked at other hotels in the area but after seeing them and their locations we were glad we booked at Orchard.

Nadelen:: Nothing

Voordelen:: Perfecte locatie. Grote kamer. Zeer vriendelijk en behulpzaam personeel.

Nadelen:: Tapijt in de kamer mag vervangen worden, wat vuil.

Voordelen:: Grote comfortabele kamer. Zeer rustig hotel. Vriendelijk en behulpzame staf.

Nadelen:: Stevig aan de prijs, naar Nederlandse begrippen.

Voordelen:: The hotel was in a great location. It was very clean and the staff were wonderful. I would certainly recommend this hotel.

Voordelen:: Smooth check in/out. Exceptional customer service throughout.

Nadelen:: N/a

Voordelen:: The location is ideal, within very walkable distance to downtown & many attractions. The accommodations are comfortable, clean & well maintained. The staff is, overall, very friendly & helpful.

Nadelen:: There is nothing we did not like. Everything was to our satisfaction.

Voordelen:: Mooie grote kamer met fijn bed. Heerlijk ontbijt. Perfecte ligging in het centrum en toch weinig lawaai.

Nadelen:: Niets

Voordelen:: We loved this boutique hotel in SF. The staff was great. One of the employees, Angelo, was exceptionally nice. He recommended a great restaurant in Chinatown that we loved. The hotel also has a car service during Monday-Friday We took advantage of it in the fancy Tesla and Angelo gave us a ride to shopping. Highly recommend this hotel and their service.

Voordelen:: Great location, we booked a couple days in advance and got an awesome rate for the size of the room (which is big, by the way) and the bathroom. Great shower, friendly staff. The free Tesla (rides up to 2 miles) is awesome, but only available Mo-Fr 8:30 - 17:00.

Nadelen:: Not much. Upon checking in, we had walked up the street from Powell St BART and were exhausted, sweaty and wanted to get in our room. The only on-duty receptionist preferred to chit-chat with the guests who finished checking in before us (Chinese-speaking, as was the receptionist), and answer all of their non-hotel related questions (what should we do in San Francisco, where to go for food, and more stuff), and had us waiting for more 10 minutes. The greeter saw our annoyance but did nothing to help. They did allow us to check in 2 hours in advance though, so it was really more of a personal annoyance than a complaint.

Nadelen:: I booked this hotel on line because it advertised airport shuttle service. When I arrived at the airport I placed a call to the hotel and was told they ONLY offered the shuttle service to the airport. For this "misunderstanding" the young man offered us two drink tickets (wine only) to the hotel bar. The next day when we wanted to go to the airport there was NO shuttle service offered by the hotel, for that "misunderstanding' nothing was offered. Luckily there is Uber

Voordelen:: Lovely hotel in handy location

Nadelen:: Nothing!

Voordelen:: It’s a majestic property, nicely renovates in the Financial district.

Nadelen:: After 11 hours flight I only found out that there is only a empty mini bar in the room. The internet is charged for at $30 a day ( after my complain they took it off ) and also not even any coffee/tee making facilities. I have been charged for a motorcycle overnight stay $75 a night which is the same price as a car.

Nadelen:: Over charged incidentally for deposit but was returned right away. Manager was efficient and took care of the complaint right away.

Voordelen:: Due to an issue during reservation, they could not find my booking. Nevertheless, they found me a room and asked same price than my original reservation. Moreover, upgraded. Hotel is part of SF history, bringing us back 150 years ago...

Nadelen:: Financial SF area by night became empty quickly. Not a real nightlife spot.

Voordelen:: Everything

Nadelen:: Nothing

Voordelen:: Wonderful attention to detail, very accommodating staff and gorgeous facilities.

Voordelen:: Bidet on toilets

Voordelen:: The staff was amazing, everyone greets you and is pleasant. The property is super cool and very well preserved/redone. The pool was top notch and a movie was playing above the pool in the evening. An exceptional experience.

Voordelen:: I loved the bed. The bed was really nice and the room was spacious. However, the AC was broken so the room was very hot.

Nadelen:: The AC was broken in our room and there was a plethora of sheets on the bed. Very comfy bed though.

Voordelen:: Pretty

Nadelen:: Expensive and didn’t have the amenities I expect from even cheap hotels such as free WiFi.

Voordelen:: Prachtig gebouw met allure!

Nadelen:: nix

Voordelen:: Room size

Nadelen:: Pillows

Voordelen:: The atrium is beautiful. It is a lovely historic hotel in a great location.

Nadelen:: Very crowded and loud on the main level.

Voordelen:: I love the location and being right at Union Square. Lots of food, drink and shopping literally on your door step. The hotel staff, particularly the door staff are incredibly friendly and helpful.

Nadelen:: Rooms are quite small, and the hotel is a little old. Air-conditioner could definitely use some improvement.

Voordelen:: The staff was phenomenal. The room very clean and comfortable. Doormen were very helpful and knowledgeable.

Nadelen:: My husband ordered corned beef hash for breakfast via room service....the hash was sitting in oil and the corned beef was very hard to chew. Not our experience previously.

Voordelen:: My room at this venerable hotel, located in the heart of Union Square, was large and comfortable, and the bathroom was especially spacious and luxurious, with a large shower and separate spa tub. (The room itself felt much more cramped than the bathroom.) There was a good coffee machine and free bottles of water, and ample room for clothes in a dresser and closet in the hallway between the bathroom and room, plus a chair and desk. I requested a quiet room and got one that was very quiet. All great! The location, in the heart of Union Square, would not be my top choice, but on my particular dates, it was very hard to find available rooms and the prices for everything were very high.

Nadelen:: The hotel itself, and the rooms, are all clean and in good repair, but do feel due for a refresh. The location is good if you want to be near public transportation (BART, Market Street trams, many buses) or major attractions, including SFMoMA, but it's a bit boring. If you are looking for a good fitness center, this is not the right hotel for you. The fitness center was quite small, with only two treadmills, one of which (the one on the right) had a problem with the touch screen that made it very difficult to adjust walking/running speed. But most of all, the room is open to the elements, enclosed only by a tarp that a) makes it impossible to see the view beyond it (the clear plastic is clouded over with dirt) b) on the days I was there, when it was in the high 70s outside in the morning, made the room into a greenhouse that was very hot and humid. I'd say it was about 85 degrees F in there -- not ideal for working out, and should be avoidable if one is indoors in an otherwise climate-controlled building. This is not a huge deal if you don't care about exercising on your vacation, but if you do, I'd go elsewhere, even if it's less charming than the Taj Campton.

Voordelen:: Location - right at Union Square

Nadelen:: Didn’t look like a luxurious Taj property. Did not have 24 hour dining option Rooms were small.

Voordelen:: Food was excellent. Location was great just off Union Square

Nadelen:: Rooms were quite small for the rate paid

Voordelen:: The cleanliness and staff were above average

Nadelen:: I thought the concierge could of been a little more knowledgeable

Voordelen:: The staff is amazing !

Nadelen:: The beds could be more comfy

Voordelen:: de prijs/kwaliteit verhouding

Nadelen:: het uitzicht bij de gym

Voordelen:: Staff was exceptionally kind- I contracted the flu and they were more than solicitous.

Nadelen:: The Nespresso machine can't really provide hot water for tea- it leaked all over.

Voordelen:: Good location nr union square. Staff very helpful

Voordelen:: De kamer was prima met een heerlijk bad en douche

Nadelen:: Het ontbijt zou inclusief zijn maar we kregen maar een 25 dollar per overnachting. Voor twee personen kon je geen ontbijt krijgen voor 25 dollar dus we moesten nog zeker 100 dollar bij betalen voor 3x ontbijt. Dit was niet duidelijk tot we uitcheckte

Voordelen:: Great location, walking distance to Market street, the piers and Chinatown. We had an amazing room, a corner suite with floor to ceiling windows and a balcony with bay view. Lots of natural light, including in the bathroom. Breakfast is a la carte, we got the continental and healthy start options, which were good. Professional staff.

Nadelen:: Nothing to point out, one of the best hotels we stayed in during our California trip

Voordelen:: free bike rental, close to sights and public transit, staff was friendly and knowledgeable

Nadelen:: internet not included, but free to sign up for Marriott rewards to get free internet

Voordelen:: Room looked nice. Location of hotel was good.

Nadelen:: No coffee making facilities, fridge in room but was full of mini bar products which meant we couldn't use it for our personal items. Also no complimentary water $6 charge. Shower not good. No parking. No WiFi.

Voordelen:: Nice view , accommodating ..very fast room service . East access to the city

Nadelen:: No

Voordelen:: The view was absolutely beautiful I enjoyed all the windows you could see all over the city

Nadelen:: The only thing I would change about our room is the bathroom sink did not have enough water pressure to get your hands clean other than that the state was great very nice hotel

Nadelen:: There was no free WiFi on the room and I needed to pay aprox $15 for one day internet

Voordelen:: A fantastic hotel located perfect for our 3 night stay in San Francisco. Everything was within walking distance , Fisherman’s wharf 15 minutes, Union Square 15 minutes and all other neighbourhoods walkable too. Our room was huge with a view of bay bridge and the financial district. The staff were really friendly and provided us an extra rollaway bed. Free tea/coffee at breakfast time on our room only rate.

Nadelen:: Everything was great, can be expensive - so book that non refundable rate if you see a good deal!

Voordelen:: Room was great. Parking was ridiculously over priced, but that's SF, most staff members were great however one staff member was rude when asked to fill the coffee containers.

Voordelen:: The hotel is good, people is friendly

Nadelen:: Parking

Voordelen:: The very helpful front desk staff.

Nadelen:: No, loved everything.

Nadelen:: the pullout couch wasn't terribly comfortable and we were relying on that for our children.

Voordelen:: The staff do their best to provide a great stay while not being intrusive like some hotels.

Nadelen:: This hotel is at the point that it is in need of some updating in decor. Brhe rooms are very 90s. If they did this I believe they would be a 5 star property

Voordelen:: The staff are very friendly, and great customer Service.

Nadelen:: The rooms are very consumed, you could hear rooms near you or above you pretty easily.

Voordelen:: The staff was exceptional Best hotel we have ever stayed at

Voordelen:: Bathroom was gorgeous. Staff extremely attentive

Voordelen:: Outstanding service.

Nadelen:: No WiFi

Voordelen:: Great room, very comfortable, well-equipped fitness centre and great location with easy access to public transport.

Nadelen:: Front desk card reader couldn't read any of my credit cards on check-in.

Voordelen:: Good location. Nice and big renovated room.

Nadelen:: Due to renovation of the room on of the light switches and bed socket didn’t work. Also the sink taps didn’t work properly.

Voordelen:: De ligging van het hotel is fantastisch. Heerlijke plek om te verblijven in het drukke SF

Voordelen:: Elegant common areas, not big Gaudy like many large hotels. The rooms were very comfortable nicely appointed the bed was comfortable the bathroom was laid out very well.

Nadelen:: Room service was overall very nice, Service was excellent, however I wish there were some lower-priced items for that late night snack for example pizza, inexpensive sandwiches. I would’ve liked a coffee maker in the room or free coffee in the morning available in the lobby for guests.Coffee delivered to the room was very nice with a couple of scones gratis however $26 for an eye-opener in the morning is a bit much.

Voordelen:: nice

Nadelen:: all of it.

Voordelen:: Front of staff including the concierge were really excellent, very helpful with advise and so very friendly. The complimentary house car was a real bonus.

Nadelen:: It was expensive but after all we were in San Francisco!!

Voordelen:: From check in to check out everything was smooth and fast. Always love a Starwood property. Also, the hotel wasn’t full so an upgrade was in order. Nice quiet room.

Voordelen:: Rooms are comfortable and immaculate. Excellent service from check in to housekeeping and room service.

Voordelen:: Great location at the gate to China Town. Staff were pleasant and helpful.

Voordelen:: Perfect location!

Nadelen:: The room was a bit small

Voordelen:: Location, friendly staff, great breakfast, v good room.

Nadelen:: Valet parking charge was unexpected.

Voordelen:: Excellent hotel ....VERY nice staff.good position for everything ...hop on hop off stops across the road. Only try not to have a car would be very expensive to park.

Nadelen:: Nothing

Voordelen:: Hotel has a great location, it is close to most popular places by walking. Nice terrace with view over the city. Room was spacious and good. We will definitely stay here again when we will be in San Francisco again.

Voordelen:: Very central to Chinatown and union square

Nadelen:: Hotel had no bar

Voordelen:: Front desk staff were great, clean and comfortable rooms.

Nadelen:: I didn't like that the lobby coffee was soo expensive! $5 per cup?! It really should be free coffee. I don't mind paying for a nice breakfast but a quick grab and go coffee station would be a perfect touch. (especially considering that everything else in San Francisco is so expensive)

Voordelen:: Very attentive, helpful and friendly staff. Most accommodating. Rooms on the smallish side, but very clean with comfy beds and a very nice and clean bathroom. No real views, and loud outside noise can be heard easily, such as from the construction on Grant next to the Triton Hotel across the street from Orchard Garden.

Voordelen:: Affordable (hint: book on their web site using your phone), the room and hotel overall was comfortable, modern, and clean. It's a half block from the dragons gate and lots of restaurants and stores. The mattress and pillows were comfortable. The bathroom was roomy with a large vanity. The TV has Chromecast and apps. There is a refrigerator in the room. There are chocolates on your pillow and a fantastic filtered water machine in the hallway of the floor. Kureg coffee machine in your room. Rooftop balcony with a view.

Nadelen:: Nothing!

Voordelen:: Toegankelijkheid, rust en uitstekend personeel

Nadelen:: Was in de kamer veel geluiden van ventilatie en ijskast

Voordelen:: Located right by the gate to Chinatown, it's very convenient for anything a tourist may want to do. Many very good and reasonably priced restaurants nearby and a Starbucks across the street. The front desk and concierge are very friendly and helpful with recommendations. Our room was spotless. We would definitely stay here again.

Voordelen:: Location was good.

Nadelen:: Room could have been a little bigger. Quite small for 2 people, no chair to sit on.

Voordelen:: Zeer schoon en op loopafstand van veel.

Voordelen:: Locatie, vriendelijk personeel

Nadelen:: Dunne muren, koud zwembad

Voordelen:: Locatie

Nadelen:: Vergoedingen voor internet en een fitnessruimte. Bijkomende honoraria voor meer dan twee volwassenen.

Voordelen:: Prachtige interieur

Nadelen:: Duur voertuig verblijf inbegrepen. Kleine kamer

Voordelen:: Alles was geweldig !!

Nadelen:: Niets

Voordelen:: The property is always so well kept and the staff is excellent.

Nadelen:: The price is above most other hotels in the area. When you check in, they add a fee to use the fitness room and locker room. Also they updated the gym equipment and removed half of the machines - basically left only upper body machines. All the leg machines are gone. The executive lounge access is extra and the selection is quite limited compared to a Hilton business lounge.

Voordelen:: Fabulous

Nadelen:: Only concern - bathroom floor Tiles so dangerous when wet Non slip mat would help

Voordelen:: The rooftop indoor pool and hot tub are delightful. Definitely worth the one extra fee. It was only $25 for access the whole stay, not per night.

Voordelen:: Great location

Nadelen:: Our shower was completely stopped up. It was really gross taking a shower when the water rises up to your calves

Voordelen:: Super friendly and welcoming, awesome room, gym, food, pool... Late Check out was anazing

Voordelen:: The hotel has great guest rooms, a great sushi bar restaurant, an excellent cabaret room downstairs in Feinstein's, and a fabulous gym and spa and pool complex. At my request the hotel didn't charge me and my wife $25 each to use the gym and pool. If it had, I would be angry.

Nadelen:: Guests should be permitted to use the pool, spa and gym for free. It's disgraceful that the hotel charges $25 per person to use these facilities. I wouldn't have stayed here if the hotel hadn't comped us use of the gym, pool, sauna, steam, locker rooms etc., and I won't stay here again if they won't waive those fees the next time I make a reservation. The neighborhood is rundown, full of low-lives, and shabby, even though it's about a block from Union Square. This area of SF is filled with homeless people and winos.

Voordelen:: Excellent location and great breakfast. Room was awesome.

Voordelen:: It is near downtown

Nadelen:: The parking lot facility might be better

Voordelen:: Great location close to shopping and Union Square. Rooms very clean and spacious Beds very comfortable Staff very helpful

Nadelen:: Nothing

Voordelen:: Convenient location for walking to many places. Very spacious room. Very good hotel restaurant.

Voordelen:: I love the rooms. They are beautiful and so comfortable!

Voordelen:: Clean. Good breakfast. Centrally located. Staff very friendly and helpful.

Nadelen:: Expensive parking, but I guess that’s the norm for SF.

Voordelen:: Locatie en setting

Nadelen:: Service was verschrikkelijk - restaurant had verschillende kwesties.

Voordelen:: Mooi hotel, goede service. Personeel erg behulpzaam, vooral Scott bij receptie

Voordelen:: Uitzicht, Kamer, service

Voordelen:: Prachtige faciliteiten en personeel

Nadelen:: Kamer en bed waren geweldig. Check-in personeel was erg meegaand. Prachtig hotel.

Nadelen:: unprofessional and rude attitude

Voordelen:: Great location. Luxurious. Historical.

Voordelen:: Amazing staff, amazing service, amazing room. We loved it they couldn’t do more for us.

Nadelen:: Nothing

Voordelen:: Beautiful hotel! Staff is so friendly and helpful. Love eating at the Tonga room. Make sure you make reservations because it fills up fast. Room was very nice. We had a great stay!

Voordelen:: Iconic SF property in fabulous location

Voordelen:: Great location

Nadelen:: Had to ask both days over three times to have room cleaned. Staff friendly but indifferent to customer’s needs

Voordelen:: Great service. Had a lovely Waldorf salad. Also enjoyed atmosphere and music in Tonga Bar. Room and view excellent.

Nadelen:: Fishy smell occurring in bathroom late evening and still there in morning when checking out. Will say however Reception staff excellent in response and compensated by waiving an upgrade charge without my requesting/demanding.

Voordelen:: Beautiful place

Nadelen:: Location ,location,location

Voordelen:: Did not have breakfast. Was it included? Grand ambience Lively activity Splendid views

Nadelen:: Pillows hard Can't walk anyplace easily

Voordelen:: The staff was incredible!

Nadelen:: The walls were very thin and could hear guests in the bathroom in the room next to us

Voordelen:: If you want to stay in a historic place, this is the one. I stayed in the main, old building. My room was bright and spacious, but not that cozy and with a relatively small bathroom (but big walk-in wardrobe). It is probably better to stay in the new building in rooms with the bay view. But anything else was nice - the rooms are clean, members of staff are friendly, breakfast is nice, there is 24hrs room service, there is spa (if one has time for it, I did not), and I personally like the location.

Nadelen:: My room in the main building was a bit cold initially (but the hitting worked well), was not cosy and had a small bathroom with no detached shower (the shower over the bath was fixed).

Voordelen:: Staff was amazing especially the valet staff. Rooms were luxurious and bathroom was clean with a great shower. Can’t beat the location. Great value and comfy beds.

Nadelen:: The bathroom needs a better vanity and if you face the street you can hear some nighttime noise (garbage trucks etc but that’s expected in city)

Voordelen:: The bed was comfortable and the room was clean. Valet was very convenient and appreciated! Overall our stay was amazing.

Nadelen:: Getting there was a little tricky but we managed and was totally worth it! The only thing I didn’t like was not being able to stay longer!

Voordelen:: Good location

Nadelen:: Very large and inpersonal

Voordelen:: 1) Accomdating my request for an early checkin since I was coming from India. 2) At the breakfast table, our server was the best. I forget his name but he did a fantastic job of helping us with the buffet and tea requests.

Nadelen:: Nothing at all. Everything was perfect for my one day stay.

Voordelen:: Hotel was very nice. Staff was excellent. Housekeeping was Excellent. Location was excellent & walking distance to everything.

Nadelen:: King size bed was very hard (too firm) & pillows were subpar. They need to be upgraded.

Voordelen:: The location.

Nadelen:: Everything else. Not worth the money. The bathroom seems like a 1 Star hotel, terrible shower and no space to even hang a towel. If you want to go to a hotel without personality and with a staff that has no interest about the guests, this is the place to go. I wouldn’t recommend it at all.

Voordelen:: Everything

Voordelen:: Loved the room, the view, the location & the service. It was such a nice treat to stay there! We also upgraded for the valet & Hyatt Club upstairs. Had our breakfasts & snacks there- super lovely.

Nadelen:: Nothing. The room was far from the elevator- so I definitely got my steps in. If there were any disabilities or other issues, I believe they would have easily put us near the elevator.

Voordelen:: Our anniversary view from room

Nadelen:: No

Voordelen:: Perfect location in SF, centralize to where we needed to go. The first time staying at Hyatt and it met our expectations. Overall a great hotel and would highly recommend to others.

Nadelen:: The only thing for us that we did not like was the pillows. They were either too soft or hard. Usually, at other high-end hotels, we never have any issues with the pillows.

Voordelen:: Location next to the Ferry Building / waterfront. Views of the Bay Bridge.

Nadelen:: Rooms a little dated/ dark. No can lighting...

Voordelen:: Very good

Nadelen:: Location

Voordelen:: Staff was amazing! They went above and beyond. Very impressed.

Voordelen:: great location

Voordelen:: It was a great location, fantastic historic hotel.

Nadelen:: It would have been nice to have a shower cubicle or handrail for older person using shower over the bath.

Voordelen:: We loved the location, not far from Pier 39 and Ghirardelli Square. The atmosphere of the hotel itself. Very comfortable.

Nadelen:: No

Voordelen:: Location; old brick building

Nadelen:: We asked for a quiet room but were placed above an area holding a wedding reception one night - extremely noisy; long corridors; inadequate lighting; poor a/c / heating controls; broken fridge; water not complimentary; restaurant breakfast very poor value for money; tipping too often

Voordelen:: The room was huge! Great location and bay view was great. Bed was super comfy and large! Right across the road from cable car and short walk to Ghiradelli Square. Fisherman’s Warf itself is a bit ‘Blackpool’ but you just dip in and out of the bits you like. Brilliant base to explore San Francisco.

Nadelen:: Be careful at Blue Mermaid Restaurant. Food mediocre, didn’t have our first choice drinks on 2 occasions and on our 3rd trip there we found out (after overhearing another diners conversation with their server) that they have a happy hour. Our server on each occasion recommended drinks from the happy hour menu but we paid full price for them! Complained to the female supervisor (didn’t get her name) who’s exact response was ‘you should know’. Oscar the Manager wasn’t any more helpful, saying he would speak to his staff about training. Oscar himself took our order that evening and didn’t mention it was happy hour!! He did organise a bottle of wine to be sent our room that evening with his complements. On check out we mentioned to reception our issues with the restaurant when Marilyn asked how our stay had been. She couldn’t have been more apologetic and arranged a credit to our bill as way of an apology. Excellent Customer Service from Marilyn.

Voordelen:: The New England Clam Chowder in a bread bowl was exceptional. The staff were very friendly and always smiling and the room was lovely.

Voordelen:: Room was great and so was the staff!

Nadelen:: Need better pillows!!

Voordelen:: The hotel was beautiful, the staff was extremely friendly and welcoming as well. The location was perfect as you are one block away from the craziness of pier 39. We would love to stay here again!

Voordelen:: Great location - friendly and helpful staff

Voordelen:: The location was perfect, the room was spotless, the general areas of the hotel excellent but the stand out was Donovan the concierge at the door. He went beyond the remit and was a delight.

Voordelen:: Location, design, staff

Nadelen:: Parking is a rip off