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Voordelen: The crew were very welcoming and for a low budget airline, the staff were very professional.

Nadelen: What let me down was the ryanair ground staff at ponta Delgada airport. I was trying to load up my ticket and the lady at the baggage hall was losing her patience with me a bit, for not printing the ticket out. Also I was charged €40 to check my bag in as I thought I already checked it in online, before I came over here. It's a sad way to end this trip, as its a beautiful island.

Voordelen: Yes

Nadelen: Need to reduce waiting hours at gate

Nadelen: Being on time + quiet fellow passengers

Voordelen: Very bad

Nadelen: Very bad

Voordelen: crew and boarding was nice

Nadelen: don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked.

Voordelen: Stewards

Nadelen: Uncomfortable seats

Nadelen: WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay.

Nadelen: You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company.

Voordelen: I liked that the flight was short.

Nadelen: I didn't like that the flight attendants were wearing their badges flipped back so you can't see their names. In need that may be important.

Voordelen: We (a family of 5) were late for 5 minutes (literally) to the boarding ... Our flight was at 3.45 PM and were at the gate at 3.20 PM ... We were held up at the Passport Control by the Polish Border Guards at the Passport Control - their computer was down ... My wife cried, my kids cried and asked to be let in on the plane ... Nobody cared to help us ...

Nadelen: for RyanAir to be more human and humane and caring ...

Voordelen: Yes

Nadelen: Need to reduce waiting hours at gate

Voordelen: Online booking was nice and easy.

Nadelen: Plane was small ,seats were not comfortable and plane was not connected with eye so passengees were waiting outside of plane in cold weather.

Voordelen: I liked that we were not late and that the late coming priority guests were told to pay attention next time. Take off and landing were both nice.

Nadelen: Boarding was a little slow and we were somewhat late.

Voordelen: We had an eventless and safe flight and it was not too cold on the plane.

Nadelen: There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience.

Voordelen: The seat not so comfortable but good

Nadelen: WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay.

Voordelen: Relatively cheap

Nadelen: Despite a delay of 1 hour waiting in the aircraft on the tarmac, there was no offer of water to passengers. Food options were very limited and they couldn’t take payments by cards meaning passengers without cash couldn’t purchase food.

Nadelen: Seats could have been more comfortable

Voordelen: Yes

Nadelen: Need to reduce waiting hours at gate

Voordelen: The price

Nadelen: Stop the incessant advertising and selling over loud speaker when most people are trying to sleep through a flight .

Nadelen: Screwed again for carry on bag which I attempted to upgrade from 7kg to 10kg online, paid my €20 to learn at the gate that it changed from a "carry on" to a "to be checked in" bag. I was td I would have to pay another €25 to take it on board. I just refused and left my bag there with them. Tired of Ryanair deliberately screwing people fo add ons especially when there is no deliberate intention involved in the action. No empathy or understanding just screw the Customer at every opportunity. No longer a Ryanair Customer, its Service and Respect that I prefer,,,

Voordelen: Flight was 20 minutes early.

Voordelen: Yes

Nadelen: Need to reduce waiting hours at gate

Voordelen: Relatively cheap

Nadelen: Despite a delay of 1 hour waiting in the aircraft on the tarmac, there was no offer of water to passengers. Food options were very limited and they couldn’t take payments by cards meaning passengers without cash couldn’t purchase food.

Nadelen: Bags were soaken wet at arrival

Voordelen: Ryanair works very well if you follow the instructions. Check in day before departure - Don’t bring too big or too many bags onboard. Pretty perfect flight for us.

Nadelen: Fellow passengers not preparing for check in and bringing too much luggage then complaining for 10 minutes while everyone else has to wait. Ryanair only had one check in / bag drop. Should be automated or more staff. Took forever. (Ok 30min and only 3 ppl ahead of me in queue)

Voordelen: the leg room was fine

Nadelen: the getting to the airplane and from the airplane after landing can be better by using more busses

Voordelen: I like the assistant she tried to help me at the check in with the extra kilo even though I was a bit stressed and she was too but she need to listen what the costumer says because there was a mistake

Nadelen: Make the payment for the extra kilo at the same place at the check in point PLEASE I can’t spend 1hr and a half on only the baggage check in and if I want to pay for an extra kilo I have to go another place and wait again a looot The plane was too cold The chair in the plane like a rock stone sitting on There was a mistake in the ticket because of the baggage I’m sorry but it was a bit hard

Voordelen: everything

Nadelen: nothing

Voordelen: The check-in process is a joke! They do everything by paper, couldn’t find my booking, and so made me pay an exorbitant fee, and then wrote by boarding pass with a pen and paper! Unbelievable!

Nadelen: Everything.

Voordelen: I like the assistant she tried to help me at the check in with the extra kilo even though I was a bit stressed and she was too but she need to listen what the costumer says because there was a mistake

Nadelen: Make the payment for the extra kilo at the same place at the check in point PLEASE I can’t spend 1hr and a half on only the baggage check in and if I want to pay for an extra kilo I have to go another place and wait again a looot The plane was too cold The chair in the plane like a rock stone sitting on There was a mistake in the ticket because of the baggage I’m sorry but it was a bit hard

Voordelen: Boarding was efficient as was disembarking, crew were good

Voordelen: crew and boarding was nice

Nadelen: don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked.

Nadelen: You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company.

Voordelen: Friendly crew

Voordelen: Budget friendliness

Nadelen: Quews

Voordelen: i dont like this airline system

Nadelen: check in not easy

Voordelen: Fast boarding, crew was able to help

Voordelen: Fast flight

Nadelen: As always delay and on buda airport pretty chaos during off board but not due ryanair staff but wrong airport organization

Voordelen: We (a family of 5) were late for 5 minutes (literally) to the boarding ... Our flight was at 3.45 PM and were at the gate at 3.20 PM ... We were held up at the Passport Control by the Polish Border Guards at the Passport Control - their computer was down ... My wife cried, my kids cried and asked to be let in on the plane ... Nobody cared to help us ...

Nadelen: for RyanAir to be more human and humane and caring ...

Nadelen: More comfortable seats

Voordelen: Yes

Nadelen: Need to reduce waiting hours at gate

Voordelen: I liked that the flight was short.

Nadelen: I didn't like that the flight attendants were wearing their badges flipped back so you can't see their names. In need that may be important.

Nadelen: Depart on time.

Nadelen: Being on time + quiet fellow passengers

Voordelen: the leg room was fine

Nadelen: the getting to the airplane and from the airplane after landing can be better by using more busses

Voordelen: As it was impossible to confirm that I was on that flight, and I had to book another flight with Tui less that a day before I was due to fly, therefore to like. It was equally impossible to contact Last.minute.comm.

Nadelen: It would be have been great to make contact with an actual human being

Voordelen: The check-in process is a joke! They do everything by paper, couldn’t find my booking, and so made me pay an exorbitant fee, and then wrote by boarding pass with a pen and paper! Unbelievable!

Nadelen: Everything.

Voordelen: I was traveling with a handicap, the staff was very polite, patient and helpful

Voordelen: Fast boarding, crew was able to help

Voordelen: Fast process, precisely organized.

Nadelen: There is no window at 11A seat!!!

Voordelen: Arrival Gate position in Seville was perfect for a quick exit.

Nadelen: The wueue for priorty boarding was twice the size of normal. Rip off.

Voordelen: Fast flight

Nadelen: As always delay and on buda airport pretty chaos during off board but not due ryanair staff but wrong airport organization

Voordelen: Fast process, precisely organized.

Nadelen: There is no window at 11A seat!!!

Voordelen: Flight was 20 minutes early.

Voordelen: Politeness of the staff

Voordelen: I was traveling with a handicap, the staff was very polite, patient and helpful

Nadelen: Not waiting in the cold for 15minutes before boarding the plane

Nadelen: Bags were soaken wet at arrival

Voordelen: Very bad

Nadelen: Very bad