Hotels in Rome

Voordelen:: The staff were without exception so friendly and helpful, the room (324) was clean and comfortable, albeit a little small and without a view, but had a great bed and very large bathroom including jacuzzi & substantial separate shower. The breakfasts were superb, with numerous daily freshly prepared delights brought round. We also dined twice in the excellent roof top restaurant because we had enjoyed the first dinner so much. We had a lovely stay, and wouldn't hesitate to return.

Nadelen:: Bathroom was a very good size, but lacked lay down areas or sufficient coat / towel hooks in some convenient locations.

Voordelen:: The staff was most helpful. The rooms are on the small side but with a large modern bathroom. Plenty of public areas to sit and enjoy a cup of tea. The breakfast was wonderful, did not expect to see the variety. There is a buffet and the waiters come around with additional selections!

Voordelen:: Very nice rooms, clean, great service, nice location. Breakfast was execellent. Rooms and bathrooms were renovated.

Nadelen:: We liked everything...

Voordelen:: Fabulous staff who couldn't do enough for us. The concierge, Anna, and Chiara, who checked us in couldn't have been more helpful during our stay. The hotel was immaculate and the gardens, beautiful. We felt very much taken care of on a very personal level. Thanks so much much for such wonderful service. We will definitely return.

Nadelen:: It's a little away from the city but the hotel shuttle bus runs an excellent service. And besides, if we were in town, the room sizes wouldn't be as decadent.

Voordelen:: beautiful big room nice support staff

Nadelen:: bad location far from city center hotel charges you for everything

Nadelen:: If this hotel was anywhere else but in Rome, you would consider it old and run down. The furniture in the guest rooms is ancient and the decore is very tacky. They are trying to go for some "original decore" look, but unless they want to tell me that Julius Caesar stayed there himself it's not working. The furniture in the guest rooms are not "antiques"; they are just old.... Sadly I'm not sure there's much better in Rome. The city seems to get away with never having to remodel, update, or provide any amenities under the disguise of being "authentic." Their "concierge" is useless. Other than showing you a map of the city and telling you how to get to the Vatican, they cannot/will not do anything to actually help you. They are really just untrained and glorified bellmen. Not what you would expect from a purported "luxury" hotel. Finally, they seem to think that using the pool is an optional amenity. There's a charge if you want to sit anywhere by the pool. Chairs and beds are not free. What mutil-star hotel charge to use their pool??? That's the stupidest thing. The result is that everyone is forced to sit in a circle around the edge of the pool or to lay down on the concrete.

Voordelen:: ilike the SPA and view

Nadelen:: the way of dealing with the staff specially concerage and room service they are very bad as 5 star hotels

Voordelen:: The hotel was undergoing a TOTAL renovation. Scaffolding on ALL the windows. The pool was out of commission. The rugs and furniture in all three rooms we were shown were in tatters and stained. VERY cagey reception with NO disclosure of the state of the place. Finally after many attempts, the manager arranged for us to switch to a sister hotel which was fine. This was after many unreturned phone calls and being told she was unavailable. Only after I informed her that I was a journalist did anything progress.

Voordelen:: Fantastic staff; great service! Clean, new rooms.

Nadelen:: Buggy false fire alarm rang throughout the hotel for over an hour in the middle of the night. But staff was very attentive while we waited for the fix.

Voordelen:: Location was excellent. Hotel was clean. All employees were very friendly (parking, front desk and room service).

Nadelen:: Hotel policy not family friendly for families larger than 4. We are a family of 5 (3 small kids). Hotel wants families such as ours to book two rooms (no more than 4 people per room). It is already expensive to travel as a family. This is not where hotels should be placing their effort to make an extra euro.

Voordelen:: The hotel exceeded my expectations in every way. The staff was excellent....helpful and very friendly. The young man tending bar at the rooftop bar, Lorenzo, was exceptional. Pay him a visit.

Nadelen:: No complaints

Voordelen:: Helpful staff, clean, good beds, Great breakfast, great location

Voordelen:: garden, SPA

Voordelen:: Beautiful hotel in a park setting. A little off the beaten path but provides a great retreat after a day of sight seeing.

Voordelen:: great room,great breakfast,no complaints

Voordelen:: The staff was very efficient and friendly; outside the city center but it was nice to be away from the crowds; great little shops around; breakfast which was included was great and the even provided a to go breakfast when we left at 4:00 am

Voordelen:: People working here are awesome. The love that they put in arranging your room when you come back. I left big cash money by mistake. Every single penny was there in an envelope! Great.

Nadelen:: Nothing