Vind goedkope vluchten naar Miami Beach

Voordelen: "Excellent hospitality I asked for a cup of coffee at an odd time, the attendant went out of his way to brew fresh pot and served me, instead of just saying "Sorry sir, we don't have any coffee at this time....""

Nadelen: "They run out of options because I was sitting at the tail of the aircraft. So I didn't eat much."

Nadelen: "Food service seemed a bit rushed. The cart came by to retrieve trays and I wasn’t finished yet."

Voordelen: "Food was great as was the selection of movies available. The seat was comfortable and had enough leg room."
Nadelen: "Lines was confusing and the various boarding tiers were not announced properly (Delta One, Sky Priority, and Zone 1 were all together and Zone 2 started boarding way before the priority lane was finished)."

Voordelen: "On the fight back I had enough space; good service; fine food. Great trip. On the way to Amsterdam, I sat next to a very overweight woman and her body hung over my seat. I couldn't move around enough and I ended up with a trigger point problem which immobilized me for 3 days and kept me from sleeping at night. It was very disappointing, since this was a family visit trip."
Nadelen: "See above!"

Voordelen: "Free wine and spirits and food really not too bad in economy Very large movie and tv show library - something for everyone Friendly cabin crew"
Nadelen: "Overhead bins a bit small on this older 767-300"

Voordelen: "-Timeliness -Friendly staff especially considering the ill reputation of Delta flight attendants in domestic flights within the USA."
Nadelen: "-Boarding by zone wasn't carried out. Everybody, other than first/business class, stood in one long line for over an hour. -Quality of food should be improved. Please stop serving starchy wraps. And let the hot tea be hot, not lukewarm. - Please no popsicles for adult passengers. Please serve ice cream in cups."

Voordelen: "Since I wasn't allowed on the flight because another leg caused us to arrive with only an hour to board, I can't tell you anything that was enjoyable."
Nadelen: "The KLM representative was COMPLETELY unhelpful. She basically told us we were screwed and to go away. We spent hours on the phone at great cost to us (international pay phone charges) to be bounced for one rep to another. We were finally told we could get in a plane home Sunday, please to be transferred, starting the process over from the beginning. It was TERRIBLE, beginning to end!"

Voordelen: "The flight attendants was very rude & keep harassing me about my emotional support dog, I was a real animal hater, the complaint is to long to list here, never experienced such a rude flight attendant in all my years of flying , I filed a official complaint with delta."

Voordelen: "Going back home to the US"
Nadelen: "I had 15 hours layover in Amsterdam so I got me a hotel.one hour after I got to the hotel I got a notification from Kayak app asking me to go get my bag from Schiphol. My bag was supposed to be directly shipped to PDX. I had to leave my hotel back to the airport and spend 2 hours trying to find it only to be told that it was going to PDX. I lost my $170 hotel room, over $70 for taxis and ended up spending the night on the floor at Schipol. I do not think I'll ever use Kayak again. The travel guarantee is a joke too."

Nadelen: "Didn’t like the fact that online check in didn’t work on the Delta app.di"

Voordelen: "Pilot welcome to the plan was very nice seats was comfortable food was good"
Nadelen: "Crew attaitude is not really pleasant with passengers"

Voordelen: "Excellent crew"
Nadelen: "I ordered food for my son and they had no record so he had some snacks only during a 10 hour flight. The cabin temperature was freezing, everyone was shivering but despite requests it stayed cold."

Voordelen: "I love the overwhelming positivity exuded by the stallions in business class. Sometimes good things happen to mediocre coffee, others not so lucky!"
Nadelen: "The guy next to me looked like Joel Osteen and his daughter was actually Cardi B. I could feel the existential dread coming from their tray tables. Also, Lemon and Caramel cheesecake? What an awful flavor combination."

Voordelen: "How professional everyone was"
Nadelen: "Everything was good"

Voordelen: "Late. Poor communication. Crying kids"

Nadelen: "It was a smaller airplane."

Voordelen: "NOTHING"

Voordelen: "Food was good Movie technology was good Staff was helpful Aircraft was spacious"
Nadelen: "Not a lot of family movie selection"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijke personeel"
Nadelen: "Geen opmerking"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijk personeel."
Nadelen: "Geen opmerking."

Voordelen: "Everything was Excellent"
Nadelen: "Excellent job and keep it up"

Voordelen: "Humor"
Nadelen: "Pasta on board is heavy, lighter meal option is preferred"

Voordelen: "Het behulpzame personeel in Atlanta."
Nadelen: "De onbetrouwbare procedures bij KLM en Schiphol. Kan niet online inchecken bij Delta: KLM operated. Alleen op Schiphol. Daar ook niet bij machine. Naar een loket. Die meneer geeft aan: stop uw koffer in automaat. Die accepteert niet. Had die meneer ook gelijk kunnen zeggen. Volgende loket. Die mevrouw geeft groen Delta label: uw bagage wordt in Atlanta direct doorgezonden naar Kingston. Ik loop dus door in Atlanta. Maar behulpvaardige meneer melde: uw bagage wordt niet doorgezonden. Nooit uit Amsterdam. Wie moet ik dan geloven? Ik toch maar wachten. Blijkt koffer toch van bagage band in Atlanta te komen. Als ik op Delta/KLM info had vertrouwd, was mijn koffer dus pleite geweest, want niet doorgezonden. Geplande tussenstop duur van 2 uur was volgens douane te weinig. Dat klopte. Haalde maar net vlucht Atlanta/Kingston."

Voordelen: "Entertainment"
Nadelen: "Erg opeengepakt geklemd. Mijn bloed stolde bijna."

Voordelen: "Left on time... Arrived 10 mins early. comfy plane. Pleasant help."

Voordelen: "On time"
Nadelen: "Very cold on plane and when I asked for a blanket was told when she had time I then saw her give people blanket s all around me she was very unfriendly"

Nadelen: "As usual, a small space on a full flight. Pretty uncomfortable."

Voordelen: "on time. easy no issues"

Voordelen: "I was upgraded to business class since my flight was overbooked and I had to miss my original flight"
Nadelen: "Security for traveling to US is a very time consuming with long lines and in my mind useless process which does not make me feel any more secure - just wasting time and resources."

Voordelen: "On line customer service was very courteous and helpful."
Nadelen: "We waited overnight in the airport without even an offer of accommodations, toothbrushes, meal vouchers, etc."

Nadelen: "I had to take different flights due to the delays."

Voordelen: "Nothing"
Nadelen: "That when ever I try Delta there is a dramatic event that is mishandled and causes my flight to be extremely delayed or canceled. Promised to never take delta. I booked KLM and didn't know delta would be involved. Horrible."

Nadelen: "The handle on my checked bag was broken when I got it at immigration. Not sure why they pulled out the handle since it was retracted when checked in."

Voordelen: "Great stewardesses, good food"

Nadelen: "Seat seemed to have limited ability to recline."

Voordelen: "Everything"
Nadelen: "No complaints"

Voordelen: "Nothing"
Nadelen: "everything else"

Voordelen: "Excellent service"
Nadelen: "Plane was a bit old"

Voordelen: "On time"
Nadelen: "Sandwiched between 2 big guys 1 of which should be made to buy 2 seats!!!!!!!"

Nadelen: "the passenger next to me was sick and shortly after takeoff projectile vomited in the seat. The flight attendant did not seem to think that it was a big deal and took his time attending to the sick passenger and relocating me."

Nadelen: "On the run way for 1 hour in line to take off"

Nadelen: "Had to check my bag"

Voordelen: "Early arrival"
Nadelen: "VHS antiquated system"

Voordelen: "All is good"
Nadelen: "No food only snacks"

Voordelen: "Service was excellent"
Nadelen: "It was hot before take off and after landing. Plane needed more adequate AC"

Voordelen: "The service from the airline."
Nadelen: "The space between seats is so uncomfortable."

Nadelen: "When we booked our flight my wife and I were together, but when we printed our tickets we were is separate seats. This happened to half of the plane."

Voordelen: "The crew was friendly and nice but not much help in dealing with the flight cancelation."
Nadelen: "After a two hour delay at the gate and runway, our flight was canceled due to a mechanical malfunction. After we disembarked we stood in line for over an hour to rebook for the next days flight home. Before making to the booking desk we were then sent to the KLM customer service desk where we were told we would get a hotel voucher and an airline over night kit and NO access to our luggage. After waiting in this line for another hour and a half we received our voucher and were told to catch a shuttle to our hotel and another hour wait for the standing room only, half our bus ride to a hotel. After five and a half hours we made to the hotel. The experience was awful and seemed like Delta/KLM had never dealt with a flight cancelation before. The entire process needs improvement and so many levels— one can't help feeling that the airlines just don't care about the customer experience."

Voordelen: "Doordat wij op het bovendeks zaten konden we meteen boarden. Vriendelijke purser die overal de tijd voor nam."
Nadelen: "Doordat 3 mensen zich niet gemeld hadden, zaten er 4 koffers te veel aan boord. Ga maar met de hand zoeken met 15 Afrikaanse mensen in een A389."

Voordelen: "They gave you anything u needed"
Nadelen: "Nothing"

Nadelen: "Delays and overbooked flights"

Voordelen: "Last minute flight (booked 4 hours before departure), one way, economy, for €99 from Amsterdam to Edinburgh via Gatwick. Long layover at Gatwick (around 3 hours), but I had much work to do anyway, so time went faster than I realised. Not sure if this was the case at Schiphol, but at Gatwick had priority security queue as a BA customer."

Voordelen: "Flight was on time. Snacks and beverages available all time."
Nadelen: "Flight was operated by American Airlines. Aircraft was insanely old, with no personal entertainment system, but only a few overhead monitors for all passengers, which played OLD movies. That is unbelievable and unacceptable in 2018. Seats pitch was pretty small and I even had to fly on a broken seat that would not recline, for a 11 hours flight. The most uncomfortable flight I have ever flew. If that wasn't enough to make the experience the worst possible, flight attendance was rude! I strongly suggest to avoid American Airlines at all cost."

Voordelen: "I love it the most that they are so helpful with excess baggage Which is why I always book with BA I am an entertainer working for many different cruise lines BA does not rob you blind if you have extra baggage Or your bags are slightly heavier ! Delta recently charged me $ 285 per extra bag Coming back BA charged me $90 and allowed me two bags The new policy on many airlines to literally rob a customer Is disgusting and the govt authorities should put a stop To it BA is welcoming and always professional !"
Nadelen: "Airline food is often risky to eat and The variety is poor especially if you are vegan"

Voordelen: "Everything was fine, food was better than expected, on time"
Nadelen: "Passport control at Miami flat out socks and seems to be getting worse."

Voordelen: "Great to sit in upper deck"

Voordelen: "Simple flight left later than expect but arrived earlier than scheduled. Leg room was plenty and not like other airline where you feel packed like sardines."
Nadelen: "Nothing so far just a shame my luggage was damaged."

Voordelen: "Polite crew, flight was on time landing - even early. Seats were comfortable."

Nadelen: "Flight was late"

Nadelen: "According yo the kayak app on the moment of booking the flight was going to Heathrow, but it went to Gatwick. In addition, the tariff did not include one checked luggage as shown on the app as well. Really disappointed with my first use of kayak."

Voordelen: "Some sleep"
Nadelen: "No food or drink provided in crappy seats"

Voordelen: "Nice clean new plane. Courteous cabin personnel"
Nadelen: "Nothing served, not even water or tea, unless you pay for it. No entertainment."

Voordelen: "The staff where very good, was comfy for short trip"
Nadelen: "2hr 40min delay, and a very hectic and long boarding process"

Voordelen: "Quick and efficient. Very informative about delays."

Voordelen: "When it got going, a pleasant flight."
Nadelen: "The delay was longer than the flight, although not necessarily BA's fault."

Voordelen: "I was upgraded to World Traveler Class. There was a lot more legroom. Also there was great movie select."

Nadelen: "delays, loud drunk in boarding area in Amsterdam that had been removed from his flight,"

Voordelen: "Excellent Airline....."
Nadelen: "No Wifi"

Voordelen: "Quick and a clean aircraft"
Nadelen: "Nothing special to say"

Voordelen: "Nice to be able to check carry on at the gate. Clean."
Nadelen: "Why not have an option to check carry on at check-in?"

Voordelen: "Price and ease of finding options."
Nadelen: "Nothing"

Nadelen: "Weinig te eten weinig te drinken voor zo'n lange vlucht. Geen geluid op entertainment"

Nadelen: "I don't get no dinner on the flight from Miami to London Heathrow and I felt faint from hunger on board. When I complain to one of the flight crew ,we one hour and forty five minutes left to land,she gave me a pretzel bunch and a cup of tea."

Nadelen: "Terminal 5 in Heathrow can require a lot of walking."

Voordelen: "Did a good job of being attentive to passengers"

Nadelen: "we're professional musicians who fly all the time with fragile equipment. the airline applied an overweight baggage fee (fair enough, normally) but their payment system was down. rather than waive the fee, we were made to wait an hour to pay 150 euros. after scrambling through security we narrowly missed our flight. rebooking took hours and involved going back through security all over again, having our equipment searched for the second time. when it came time to gate-check our guitars, the airline lost them. we wound up boarding our connection to JFK with no idea where they were. finally they turned up on the baggage belt. we would never and have never agreed to send these delicate items through general baggage. One guitar (50 year old gintage guitar) was broken in the process and another of our hard cases was damaged and needs to be replaced. Completely unacceptable from start to finish."

Voordelen: "British Airways was very accommodating. I enjoyed the journey."

Voordelen: "Not very much!"
Nadelen: "BA lounge useless for wifi, food non existent only rubbish to eat. Would not allow hot food to be brought into lounge! Information about flight details very vague."

Voordelen: "Food was decent"
Nadelen: "Could not watch movies due to the audio was not working in a few rows and I was sitting in one."

Voordelen: "Nothing"

Voordelen: "The flight attendants were courteous and friendly. Boarding was easy."
Nadelen: "The designer of the business class seats used by British Aiways is surely an acrobat who flies no longer that's two hours. And those at British Aiways who bought into this design probably don't fly at all. Passengers who are sitting in a window seat must literally walk over the passenger in the aisle seat in order to get to the aisle. Flight attendants must serve the passengers on window seats right over those sitting in the aisles. The seats are narrow, and if you're sitting in the aisle, you don't even have a space to put your bottle of water or reading glasses. I can go on and on. This is my last flight on British if I can manage."

Voordelen: "Got me from Amsterdam to Gatwick."
Nadelen: "Passengers were allowed to bring too much luggage on board. Seriously hindered boarding process. Attendants had to do lots of reshuffling which, along with a mechanical malfunction, delayed the flight and caused a lot of on board disruption."

Voordelen: "amazing accommodations and comfort with everything accessible for technology great staff, kosher means as i requested were on point, arrived late totally my fault, to both departing and arriving flights and they really did an amazing job making sure i get on the flight, international"

Nadelen: "It took ages for the crew to organise everyone to load their hand luggage. It caused an hour delay, which is unacceptable. They need to come up with a system to improve this experience."

Voordelen: "Only scraped a two as was enough movies to watch."

Nadelen: "Weer door security checkpoint te moeten en dat de vertrek aan de andere kant van het vliegceld was."

Voordelen: "Goed entertainment aan boord"

Voordelen: "Zelf checkin is wel ideal"

Nadelen: "I thought the crew on my outbound flight was pretty rude, and the entertainment selection could be better"

Voordelen: "A380 was great and quiet"
Nadelen: "Boarding was messy"

Voordelen: "Crew were very nice Entertainment was good"
Nadelen: "Departed 1 hour late Food in business was poor compared to other airlines 2 pieces of luggage arrived 1 day later"

Nadelen: "Seat assignments kept disappearing It took 45 minutes at check-in to get seat assignments once again for the third time for my flight segments These people shouldn't be allowed to fly planes"

Voordelen: "Everything about the flight itself was great, I had no problems whatsoever with the crew or my comfort."
Nadelen: "What I was most upset about was once I landed in London, I had a 8-hour layover, which I knew about. However, what I did not know was that because my flight did not land until 11pm, I had to wait for the bus until 5am. I was stuck in a cold, bus terminal by myself for 6 hours. No one was around to tell me that the bus didn't begin running until 5am and I had no where else to wait except in a cold waiting area with nothing to do but wait. It was the most unpleasant experience I have had."

Nadelen: "Many passengers like us had selected their seats when checking in but when we got our boarding pass, everyone got random seats assigned. Thankfully some people missed the flight and there were open seats but it would have been nice if the seating assignments had been honored by the airline."

Voordelen: "The flight itself was very good, crew was very attentive and genuinely concerned for everyone's comfort and safety."
Nadelen: "the airport check in was terrible, the worst I have experienced in many years. Even after checking in online prior to arriving at the airport it took 45 minutes of standing in line to "drop a bag". The flight was delayed by 3 hours, 2 hours of which were spent in the plane, on the tarmac - unavoidable because of problems at Heathrow, and very understandable."

Voordelen: "With an hour and a half delay, seats with no legroom and old movies this was a bad flight."

Voordelen: "Great selection of movies and entertainment"
Nadelen: "Flight attendants were very disorganized, did not answer calls and were not on time to serve the passengers. The snack just before arriving was served 30 min late and they were rushing to clean up; they finished just in time before touchdown. I heard one saying "we're landing in 1.5 hours while serving the snack and the flight tracker showed about 50 min. They even dropped an empty can from the trash bag on me and not a single apology."

Nadelen: "The AA bag check did not recognize that British Ariways allows for a free bag. It took some time to convince the AA bag desk that we did not need to pay for our bag."

Nadelen: "Crowded and hot just like Miami"

Nadelen: "Passenger that sat next to me occupied part of my seat."

Nadelen: "Food"

Voordelen: "No"
Nadelen: "Of course. EMPATHY"

Voordelen: "Fast transportation"
Nadelen: "It could be better if the pandemic was over, I think everything could be better."

Voordelen: "Super"
Nadelen: "Super"

Voordelen: "Internet"
Nadelen: "Turbulence"

Voordelen: "Crew bemoeide zich op deze korte vlucht met niemand. Bracht wat te drinken rond. Verder niet."

Voordelen: "During boarding the first class cabin attendant gave me water so I could take a pill I had forgotten."
Nadelen: "Lav could have been cleaner. Boarding area at airport is small and crowded for all airlines. Stairs to aircraft instead of ramps."

Voordelen: "On time, clean airplane"
Nadelen: "Boarding system very odd"

Voordelen: "Crew worked hard."
Nadelen: "premium service was good including extra seat space"

Voordelen: "De stewardessen in t vliegtuig waren erg aardig en hulpvaardig"
Nadelen: "Nieuwe regels waarbij je je koffertje onder je stoel moet plaatsen of extra moet betalen om hem in de ruimte boven je hoofd te mogen plaatsen. Er is wel 5x gevraagd of ik wel zeker wist dat die van mij onder mijn stoel paste!!"

Voordelen: "I had to buy new clothes after lost bag and since bag had been lost twice during my trip, I was reluctant to check the bag. It was of size to cram into my carry on so I did that, but American staff demonstrated concern, had a sense of humor and helped me get a comfortable seat to sort of take some of the sting away. All that was great of them I was aware of being in an upgraded seat. No complaints, but it stung a little because I was deeply aware of the reinforcement of class. The small, extra comforts were wonderful and I wish everyone had them while risking their lives together over the ocean - especially the extra room At times, on the way over I felt a claustrophobic panic. But to stay positive, they were kiind, sympathetic, funny, sweet. I appreciate them."

Voordelen: "Trip overall was great until getting baggage at baggage claim."
Nadelen: "We waited 1 hr or more for our baggage to arrive at baggage claim and no one from AA told us anything until about 50 minutes into our wait that there was a weather delay so baggage crew couldn't work in the conditions. When we landed, the weather was fine so no one knew! Many people missed connections or had to run through the airport by time they got their bags. Better communication would have been easy to do to keep us informed."

Voordelen: "AA is always on time! Love the premium economy!"

Voordelen: "We got home early"
Nadelen: "The sandwich was auwful"

Nadelen: "Gates are unorganized and crowded"

Voordelen: "Nothing"
Nadelen: "Nothing was good! Horrible horrible airline!"

Voordelen: "They are always nice and considerate after 4+ years flying constantly. They rate #1"
Nadelen: "No complaints"

Voordelen: "All"
Nadelen: "Nothing"

Voordelen: "Easy check in."
Nadelen: "Service staff was friendly enough; maybe I’m used to southwest. As someone who is anxious to fly smiling faces are always appreciate."

Voordelen: "We didn't crash"
Nadelen: "The crew met their requirements. I dont think you’ll survive they dont go beyond."

Voordelen: "First time flyer with American airlines and the service was impeccable"
Nadelen: "Nothing to dislike"

Voordelen: "Dat er qua breedte aardig wat ruimte was"
Nadelen: "Dat de gordel eigenlijk net te krap was"

Voordelen: "The crew was terriffic"
Nadelen: "seats are tiny, but that's what I paid for."

Voordelen: "The crew was great! They did big effort to speak in Spanish! And also they are kind in every thing!"

Nadelen: "Beverage service 10 minutes before landing. The cabin crew waited quite some time before starting service which meant they finished late"

Voordelen: "I got an upgrade which was nice. The crew was friendly"
Nadelen: "Ran out of popcorn but really nothing"

Nadelen: "I had a 6 hour layover in London but the American Airlines still couldn't get my bags from terminal 5 to terminal 3 and i flew into Miami without my bags! Thank you for making my life harder!"

Voordelen: "The crew was great"

Voordelen: "Great choices of movies and the system was good"
Nadelen: "the food was awful and the crew seemed stressed out and not flexible at all."

Voordelen: "No complaints. Keep up the good work, American!"
Nadelen: "I don't like the fact that food has to be purchased. I liked it much better when the food was included in the price, as it still lives in the major international overseas airlines."

Voordelen: "Permiten facturar el equipaje de mano ya que el vuelo suele ir bastante lleno."
Nadelen: "No hay tolerancia con los kilos facturados. El equipaje pesaba 51 libras y me hicieron quitar peso para después aceptar que facture ena puerta de embarque."

Voordelen: "We did not crash."
Nadelen: "American airline cares about on time push back and the JD Powers rating more then its passengers. So when you miss an American conection by under one minute they are keeping you on the ground while there on time performance "sores" . Then you enter the American over night accommodation Line and I don't have tell you how unpleasant that is but a 2 hour wait for a free shuttle to the hotel is one of them."

Voordelen: "Boarding, crew"
Nadelen: "entertainment, 1st luggage payment"

Voordelen: "Crew felt bad"
Nadelen: "Entertainment was on a galaxy tablet that worked some of the time"

Voordelen: "Fast boarding"
Nadelen: "My entertaiment system was broke, I let the crew know about it but they never pay attention on this issue, seat 13F"

Voordelen: "American Airlines is amazing!"

Voordelen: "The ride was smooth the airplane was the food was OK the stewardess were kind"
Nadelen: "The ride was smooth the airplane was the food was OK the stewardess were kind"

Voordelen: "Everything except what I didn't like."
Nadelen: "Delayed departure"

Voordelen: "Easy booking, Great prices"

Nadelen: "The check in crew were rude"

Nadelen: "The DELAY"

Nadelen: "Por culpa de que atrasaron el vuelo en newark perdi el pasage de miami a santo domingo y me estube que quedar en el aeropuerto sin dormir asta que dieran las dose del medio dia del otro dia american aieline no sirve como para viajar ya que como fue culpa de ellos por lo menos me ubiesen buscado un hotel barato para descansar no dejarme tirado como perro en el suelo durmiendo y sin comer bocado alguno"

Voordelen: "Crew was great."

Nadelen: "delayed"

Voordelen: "Low cost"
Nadelen: "The vonfort of chair is bad and the entertainiment do not work"

Voordelen: "Food"
Nadelen: "Biarding was a mess"

Voordelen: "Flights for entire trip were on time - which is a first. Crews generally friendly and helpful."
Nadelen: "Not enough space. Every time I fly American I feel like I am stuck in a sardine can so I avoid this airline unless there is no acceptable choice."

Voordelen: "Clean cabin, professional staff."
Nadelen: "1 he delay in arrival. Made my leasurely connection in Miami stressful."

Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"

Voordelen: "The seat, the screen, the plane. Premium Economy in Iberia is totally worth."
Nadelen: "The power source wasn't working, Premium Economy pax can't go to the Business class restroom, although is just next to their area and have to cross half of the plane for the 1st Economy class restroom."

Nadelen: "Lost luggage and missed my flight to Jacksonville hand to rent a car and drive 6 hrs home"

Voordelen: "Overhead storage was generous. Being able to check flight progress while in the air."
Nadelen: "They charged us for two aisle seats, and then reassigned one of us to a middle seat with no notice. With advance notice, they were unable to provide a meal that would not contain bell peppers, to which I am allergic. On the plane, both meal options contained bell peppers. Surprisingly, the ingredient lists were not available to flight attendants or passengers, and we were only aware of their presence because of seeing them, or having my allergic reaction (which I did) after avoiding the visible ones. The passenger in front of me put his seat in full recline for the entire 10 hour flight, including about 30 minutes when the seat was unoccupied. This put his seat about six inches in front of my chin and made it impossible for me to view the entertainment screen. It also made it difficult to get into and out of my seat. Several of the toilets had clear fluid covering the floor. I did not want to know is this was water or something else. Although our connecting flight in Miami went from gate E21 to gate E30, it took two hours (and 3,000 steps per FitBit) to get there because of being required to claim our luggage, leave security, recheck the bags, and then re-enter security. Our tickets did not provide for TSA-PRE despite having provided our known traveler number in advance. Many notices and directions were only available in Spanish. As they are based in a Spanish speaking country, this is perfectly reasonable, but their services are marketed to English speaking countries and it was a problem for me as a predominantly English-only speaker."

Voordelen: "Never happened. Missed because of security. Have no idea where our luggage is. Everybody gives us a different story"

Voordelen: "The flight was a smooth one."
Nadelen: "One flight attendant was quite rude."

Voordelen: "Current movies, fliggt attendances were nice."
Nadelen: "Restroom got dirty, nobody cleaned them in the whole duration of flight."

Voordelen: "Nothing"
Nadelen: "Iberia allows kids to abuse other passengers. I asked a flight attendant to stop this abuse after I was bumped in head a number of times by a kid that was jumping across a row a seats in front of mine ,the flight attendant told me that I should tolerate this abuse because it was from a kid,then proceeded to tell me that if I did not want to go throughout this abuse ,I should fly in a private plane. I felt irate at such response from a flight attendant and responded that I will never fly Iberia again. I wanted the attendant to talk to the parents and ask them to control their kid from abusing the adjacent passengers.I felt the impulse to talk to the crew chief but decided against it simply because I would do them a favor if they listened. Truthfully I think carriers with such attitudes deserve to go bankrupt and I hope they do."

Voordelen: "our flight was late into MAD but they held our connecting flight to MIA, so we could make it."
Nadelen: "The crew was not good at all. there was no water service, one had to go to the kitchen and beg for water. in particular the male crew was not happy to help with anything. the snack before landing was served 45 mins before arrival so everything had to be rushed. Crew soiled a half empty can of soda on me, and didn't even apologize. Our luggage missed the flight to MIA and we were told it would be delivered to our house the next day between 7pm and 8pm. it never showed. I called customer service and they could not tell me anything. Horrible experience"

Nadelen: "Madrid to Tampa... Got the nursery. Lots of crying babies... must be immigrating to the US. Why don't they put all people with babies at the rear so the rest of us can nap? Not IB's fault, the customs at Miami came to a halt for an hour. 2000 people standing in line, missing connections. There was a shift change, most employees didn't show up for work. was told 'It's a special day'. Fortunately I was at the head of the line. A few of us were routed to someone who was surprised to see US citizens. As a consequence, the always slow MIA failed to transfer my luggage. Still waiting for it... Air travel is such a pain these days. I'm sure more would fly if it wasn't such a hassle."

Voordelen: "Once I made it to the other side of the airport it was good no wi fi on a long flight"

Voordelen: "Good on board movies."
Nadelen: "Start boarding with the last row, not the 1st row - so people settling into the 1st rows do not hold up the people trying to reach the higher rows."

Voordelen: "Nice crew and good landing"
Nadelen: "We paid extra to sit in Economy * I am 6-3, wife 5-4 and neither had any leg room We were sitting in 2 seats by themselves. It was an endurance contest to make it through the flight. I will never fly Iberian Airlines again. It was terrible!!!"

Nadelen: "No pudimos volar a Miami nuestro destino final,porque al llamar a Iberia desde Venecia(horas antes que saliera nuestro vuelo),para informales que por llegar a bordo de un crecuro y no permitrisele a este entrar al puerto por motivos de la neblina,no llegariamos a tiempo a nuetro 1er vuelo con ellos,y nos dijeron que perdiamos la posibilidad de tomar este segundo al otro dia,17 horas despues,donde solo nos ofrecieron la posiibilidad de otro para 3 dias despues y a un precio demasiado alto,nos sentiemos muy poco ayudados y muy disgustados con esta aeorolinea."

Voordelen: "El vuelo estuvo puntual. La tripulacion amable La comida buena' El avion limpio"
Nadelen: "El bano incomodo y No estaba muy limpio El postre de la cena, sin sabor, casi incomible, (La cena buena)"

Voordelen: "Entertainment was great. Nice choice of movies, and boarding was easy."
Nadelen: "The space in the cabin left something to be desired compared to most transcontinental flights I've been on. Atmosphere was stuffy and hot."

Voordelen: "The amability of the crees"
Nadelen: "All was excellent"

Voordelen: "Todo ok"

Voordelen: "The entertainment is great, I always appreciate a good movie selection for long haul flights. The space is ok and the seats recline well. The blankets and pillows were warm and comfortable too. Food was remarkably edible."
Nadelen: "The beverage services should come around more often. Two cups of water during a 9 hour flight just aren't adequate."

Voordelen: "Everything was great including staff, entertainment (movie/show options) and luckily an extremely smooth flight."

Voordelen: "Iberia is fine"
Nadelen: "Kayak booked through Webjet. Flights changes. Webjet never contacted me. Found out when checking in. Spent hours on phone getting rebooked right before travel."

Voordelen: "They really know how to treat passengers. We enjoyed flight and the food was great. I haven't eaten so much on a flight in he last 14 years"
Nadelen: "Nothing"

Voordelen: "Attention was very goog and polite"

Voordelen: "Crew was nice and entertainment options were great."
Nadelen: "Boarding process out of Miami international was disorganized and unpleasant. Crew did not have control over the order for boarding and it became a bit of a mob."

Voordelen: "The food was good"
Nadelen: "The plane was supper cold & the service was poor."

Nadelen: "Seats are extremely uncomfortable for a long flight. The food was not good. I tried to upgrade and was told I needed to buy a new ticket. The were plenty of seats available for an upgrade. Will not be flying Iberia again!!!"

Voordelen: "On time, great service"
Nadelen: "The lack of leg room and comfort of chairs"

Voordelen: "FANTASTIC"
Nadelen: "Nothing!"

Voordelen: "Seats and service"
Nadelen: "Nothing"

Nadelen: "arrival and departure times, overall service"

Voordelen: "The crew was AMAZING"

Voordelen: "I got a connection in Madrid to my destination, but the previous flight was delayed about 30 minutes. I got in the airport about 15 min before the gate closed. The gate that i arrived to my connection flight was around 26 min away. I have a condition on my leg and i cannot run, so i walked really fast through the airport and I was so happy to see that they were waiting for my delayed flight... which is very unusual. Thank you!!!!"

Voordelen: "Most all aspects were excellent"
Nadelen: "The main food serving was OK. The light serving was not. It was a thin slice of turkey ham inside a piece of bread. Also no small snacks available during the flight. The WiFi is a great idea however it did not work for me. It is a good thing I only paid for the 4.99 euro option."

Voordelen: "Upon boarding the flight attendant looked at my seat # and directed to to the correct side of the aircraft. I found this to be very helpful, since on the trip over I was in the wrong side had to bother people to move so I could get to the correct side of the aircraft. Travel can be very stressful, this made boarding quicker and easier."

Voordelen: "Timeliness"

Voordelen: "The staff were helpful and approachable."
Nadelen: "The space available for a nine hours flight is poor. There were not enough entertainment."

Voordelen: "The team in both Rome and Madrid to went above and beyond. They were polite and empathetic to our situation, which was not Iberias fault. And they went out of their way to get us home on time. They always stayed positive. My family of 6 really appreciated. They have earned our loyalty."

Nadelen: "Seats do not recline. Not even water was offered."

Voordelen: "747 has smaller cabins so even economy doesn't feel like cattle class."
Nadelen: "Standard food choices poor, chicken ran out after 5 rows. Mushroom risotto unrecognizable. Worth paying for an upgraded meal. Drinks service woeful, only 1 or 2 at seat services on 9.5 hour flight."

Voordelen: "Very good flight all as expected"
Nadelen: "My golf luggage went missing and will be a day late - Madrid airport was a zoo - long wait to pass through passport contol"

Voordelen: "Staff was friendly and corteous. Out of three times I was flown with Iberia I can honestly said the service has improved tremendously. The crew members were polite and always ready to accommodate to your needs."
Nadelen: "N/A"

Voordelen: "Fin Air was good. We phone them and the agent tried to get us seats on our portion Madrid back to Miami, but at the end we had to get them at the airport. The link sent to our email did not work. At the end we got seats together, the lady at IB check in counter was really very nice."
Nadelen: "Not be able to get seats in advance with IB. From Miami to Madrid, it was no problem at all. AA assigned our seats a month in advance."

Voordelen: "Again, fantastic, professional, courteous and very helpful crew. Great take off and landing by excellent pilots"
Nadelen: "The seats are very tight and uncomfortable."

Voordelen: "Everything except the food"
Nadelen: "Food could be better. Should try to avoid serving warm meals."

Voordelen: "Crew was nice"
Nadelen: "Plane was old, the seats did not reclin, only one very old tv every 5 rows, the food was pretty bad, no leg room."

Voordelen: "It was great but I tried 2nd times to upgrade my seat and was not succesdful? Web site just would not complete the request"
Nadelen: "The above"

Voordelen: "Multiple beverage services and some occasional snacks. (The flatbread pizza was really good and we had ice cream at one point). They had a big celebration coming into Miami for the pilot who was on his last flight before retirement. I thought it was nice to share that with info with the people on the plane in both English and Italian."
Nadelen: "Very old plane. Shared movies. Could not see most of the time because of people in aisles. The beef with mashed potatoes was so salty that it was inedible. No USB. We had 4 beverage services over 10 hour flight. I had can of bloody mary mix, an orange juice and 2 glasses of ginger ale. When I ordered that second cup of ginger ale (a cup mind you....not cans), the flight steward told me that I drink a lot of ginger ale and that its bad for me and that I should drink something else."

Nadelen: "Not enough leg room and the food wasn't desirable"

Voordelen: "The main meal served was really great plane wasn't full so there was a lot of room volume goes super loud on TV, which is GREAT! served ice cream!"
Nadelen: "no vegetarian option for the second meal served TV was VERY glitch and cut out at important moments in not one but three of the movies. Very limited selection"

Voordelen: "Flight attendants were polite and we made great time"
Nadelen: "Shared TV screens, minimal leg room in emergency exit. No wifi, old plane."

Voordelen: "O"

Voordelen: "Frendly"
Nadelen: "Nothing"

Nadelen: "Our tickets were economy class Y for all of our flights, and we each checked a bag free on the outbound trip. But, returning we had to pay 170 euros for our 2 checked (1 each) bags. TAP (Air Portugal) in Toulouse said our outbound flights were "Basic" fares while our return flights were "Discounted" fares. Discounted fares do not include checked bags while Basic fares include 1 free checked bag. We paid $3,106.36 for the round trip for both of us, which hardly seems like a discounted fare, before paying an additional 170 euros on the return flight. I will be looking into filing a Class Action suit trying to recover all overcharges on behalf of all passengers."

Voordelen: "The planes were fantastic, wish all other airlines provided the same amenities. There was ample leg room (even in the economy peasant class), there were innovative changes in the pullout tray, beverage holder, convenience of charging devices, a mirror, specific pockets for books/glass cases/snacks. And a very comfortable headrest which made snoozing easier."
Nadelen: "Contacting TAP Customer Service was a nightmare. It took forever before anyone answered the phone &, when they did, it was VERY difficult to understand their English. Forget reaching ANYONE after 9 pm; ditto for trying to do anything online, e.g., checking in, picking seats, modifying reservations, etc. If you are forced to do anything at night, prepare yourself for total frustration."

Nadelen: "No cnn or fox news in English"

Voordelen: "The staff"
Nadelen: "Late takeoff. Late arrival. Had to run thru the terminal to catch the next leg. Lost luggage."

Voordelen: "Nice staff"
Nadelen: "If you are seating at the end of the plane they never have the 2 choice of meal and you are force to eat whatever is left, it happens more than once, seem to be the practice and is not fair to the costumer"

Voordelen: "We had comfort seats and I liked that because of the space you have, 2 simple meals and they served water in between the meals I will fly TAP again"
Nadelen: "Entertainment is okay, poor sound, and the quality of the screen was so so,"

Voordelen: "Nice and clean aircraft, snack on the way to Lisbon"
Nadelen: "Cramped seats (very),"

Voordelen: "Nothing"
Nadelen: "I paid for the upgrade to business class and is like wasting money, the seat on business class was not working good"

Nadelen: "Inbound flight - flight got canceled from Budapest - after calling the airline and waiting in the line the 2 first lady I was talking to put me on hold and never got back to me, the 3rd lady had no idea why the flight got canceled except it was for emergency. She said next flight would be 2 days later - after calling the insurance I booked for the flight, they didn't want to reimburse for the interruption because the airline could not explain why it got canceled and i should prove that the flight was canceled - after being 6h on the phone with airline and insurance and waiting line had to hang of without solution. I had to purchase a new ticket from another airline to be able to fly on the same day back to Miami. - after arriving at the airport next morning for the other flight it turns out that Tap Portugal booked me to British Airways but they have not send me a notification email about it, so if I do not ask at the counter for Tap Portugal for the paperwork for the insurance I would never find out that i got a new flight and i would have miss it and the insurance would have never pay for it. With the new ticket i had to purchase, my travel with Tap Portugal cost me on the end around $3000, and I do not have that much money for a ticket at all, now I have a financial trouble. Thanks, never again."

Voordelen: "Modern airplane"
Nadelen: "1h late. Non reclining seats."

Voordelen: "The stewards and stewardessen were very professional and friendly"

Voordelen: "Excellent Service - pleasant flight - comfortable seats"
Nadelen: "Poor entertainment system"

Nadelen: "The worst airline"

Voordelen: "Food"
Nadelen: "Uncomfortable seats, too stiff."

Voordelen: "Very smooth"

Voordelen: "Great friendly service. Very clean and organized crew. Nice plane, great flight crew. Comfortable seats. Free ear pieces and drinks for international flights"

Nadelen: "THE PROBLEM IS THE SAME: WE PAID AN EXTRA CHARGE FOR LUGGAGES, HOWEVER WE HAD A NORMAL TICKET THAT INCLUDED THE PRICE. TRY TO PROVIDE THE MONEY BACK!"

Voordelen: "Food"
Nadelen: "Late flight connection"

Nadelen: "Flight was delighted and service staff was slow"

Voordelen: "All flights have been on time. Seats and entertainment system are acceptable"
Nadelen: "Apart from the unorganized immigration and check-in process the service is very average. On both transatlantic flights the toilets did not work properly. Furthermore the business practice to charge you for any luggage $ 90 at airport without prior notice during the booking process is quite unpleasant and uncommon for transatlantic flights. Would be good that airline as well as internet travel agent would advice about this additional costs in a more transparent way before you purchase the ticket"

Voordelen: "I got to Lisbon on time."
Nadelen: "just another bus ride"

Nadelen: "When I booked the ticker online I was informed that I can take up to 23kg luggage, but when I checked in, I had to pay over $120 per person for luggage...I was very disappointed with th ideas treatment"

Nadelen: "The Lisbon airport is very difficult to navigate; signage is poor, and there are not enough staff on the ground. The waiting lines for TAP check-in are outrageous. TAP policy states they allow choosing a seat starting 36 hours of departure, but the poorly designed website let me book seats, and then asked me to pay; at the airport they also told me I had to pay on check-in to choose a seat. Worst of all, at the gate, the waiting area forces all passengers to wait while standing in a big herd - an hour - while police spot check random passenger carry-ons and perform body checks."

Nadelen: "1. Food. I think that sandwich and juice are not enough for 3 hours flight that costs 130 euros. 2. Departure time. The flight was delayed for more than 1 hours. When we arrived at Schiphol it was night already and trains to towns around were super rare. So we came in home at 3 a.m. instead of the planned 1 a.m."

Voordelen: "The fact that children were served first."
Nadelen: "N/A"

Voordelen: "Nothing so far since I'm not in Miami yet but in.. Newark."
Nadelen: "Delay, horrible reschedule, missed flight due to a lack of time between departure and arrival, no communication, poor solutions, I had to pay for a hotel and food on my own. Goodbye TAP."

Nadelen: "the entertainment system was outdated and did not work. For such a long flight this in not acceptable"

Voordelen: "El personal amable."
Nadelen: "La calidad del entretenimiento, pésimo. Calidad de sonido y video. Los asientos no tiene para cargar los aparatos. Adicionalmente, no llego un paquete que embarcamos en Madrid con conexión en Lisboa."

Nadelen: "Passenger attention not he best"

Voordelen: "Smooth landing"
Nadelen: "A few bumpy moments in the air!"

Voordelen: "Treat like a guest 2 great meals."
Nadelen: "Nothing"

Voordelen: "TAP and the personnel from TAP were fantastic."
Nadelen: "The Dutch/KLM gate agents were horrible. I was treated rudely and unprofessionally."

Voordelen: "Quick boarding. Crew is great."
Nadelen: "Schiphol delays everyone's life."

Voordelen: "Five stars for TAP, good attention of its staff, good food and attention during the flight."

Nadelen: "They keep us inside the bus trapped for more than 20 min, before boarding, very bad experience."

Voordelen: "The worst entertainment system I've seen."

Voordelen: "Not much"
Nadelen: "Very unorganized"

Voordelen: "So much more leg room than the first flight, was able to fully stretch out my legs when needed. Better entertainment with so many viewing options; was able to watch 4 movies."
Nadelen: "Turbulence was pretty bad, but I can't fault the airline for that. Food was typical plane food, but they did cancel the second meal due to turbulence. At the end of a 9 hour flight I was starving by the time we landed. Constant updates over the loud speaker by the pilot and stewardess got annoying; felt like every 20-30 minutes and saying the same thing, and saying it in 3 different laugages."

Voordelen: "The attention was great, cordial and polite, was right on time, the movies current and good, I enjoyed the food too.i will fly TAP again for sure."

Voordelen: "Only a ten minute delay but made up for it in the air and arrived on time."

Voordelen: "Servicio al cliente en el aeropuerto d Lisboa muy regular casi malo las señoritas d mal genio"

Voordelen: "Always on time."

Voordelen: "Boarding fast"
Nadelen: "Old plane. Floor lighting was duct tapped down... Very surprised to see. Nice that food was provided on a short flight but bread was ice cold and hard."

Nadelen: "It must have been the cheapest version of the Boeing 777. The seats were small and the entertainment system was terrible with limited selections. Food and beverage service was slow."

Nadelen: "The food was not very good (my husband tried one and I tried the other and neither were very good). The afternoon snack was much better. On the entertainment, we weren't able to select what we wanted to watch at any time like other planes. You simply chose the channel which was showing something of the airlines's selection."

Voordelen: "Excellent experience"
Nadelen: "Nothing"

Voordelen: "Food,crew"
Nadelen: "Comfort,smal place,190 cm, 100kg"

Voordelen: "The service was extremely good. The stewardesses were friendly and accommodating. The entertainment was up to date and the food and drinks were delicious. The airplanes were modern and clean."
Nadelen: "The check in line rom Rome to Lisbon was too long."