Hotels in Miami Beach

Voordelen:: Rasp Relax & full service

Nadelen:: Geen

Voordelen:: This is the only place we'll stay when we go to South Beach. Service is always impeccable! Staff goes above and beyond. Gaby took wonderful care of us on this trip. Accommodations are beautiful.

Nadelen:: Nothing

Voordelen:: Beach was lovely, Concierge staff assigned was great.

Nadelen:: Unbelievable noise until 4am from poolside club. Cleaning of room was mediocre. Pool very crowded during day.

Voordelen:: Zwembad

Nadelen:: Kamers moeten worden bijgewerkt. Verbetering van de fitnessapparatuur

Voordelen:: Ik had een geweldige tijd in dit hotel. Er zijn twee zwembaden en een jacuzzi. Geweldige vibes!

Voordelen:: Locatie

Nadelen:: Oude bed , niet comfortabel

Voordelen:: Great location, nice pool, good restaurants, fun/clubby scene

Nadelen:: Rooms were a bit dated. I had a pool side bungalow (#1) and the downstairs was just wasted space. Didn't even have a couch!

Nadelen:: Food Shows very poorly, everything seems worn and in need of replacement

Voordelen:: Everything. Location, access, food, the pool, music, rooms, and excellent staff customer service (kudos to Laura, Sofie, DJ, and Gary). Thank you!

Nadelen:: Our building was getting ready for shut down for renovations, wish we knew about it in advance but not a big deal, just a matter of optionality for rooms and extended stay.

Voordelen:: It location is great and the beach is lovely right out front. The rooms are tired and need a refresh.

Nadelen:: The check in process was strange. We were told that they were sold out of the room category and we would be upgraded for one night and then had to move. We went back the next day and since I guess we were prepaid they tried to give us a handicapped room and was told this was the only one available. We had an argument with front desk manage Sandra and after three tries we got a room overlooking the parking lot that was acceptable.

Voordelen:: The resturants. delicious food.

Nadelen:: The service at the pool wasn't great could be a lot better.

Voordelen:: This hotel is run down. They haven’t put money into facilities and rooms in years.

Nadelen:: This hotel is the equivalent of a two star hotel at best. Save your money and go elsewhere

Voordelen:: I liked the smell of the lobby and it brought back memories for me when this was one of the coolest spots to stay in Miami Beach. It has definitely lost that X factor.

Nadelen:: Everything feels dingy and not kept up. Checking in was the longest process I have ever been through aNd the girl seemed nervous. Maybe she was new, but it was over and over the same information and had multiple cards for all kinds of things, unlike any check in experience I have had before. Seems like they get stiffed by other guests a lot before. The security are constantly checking if you are staying there and annoying...definitely have decided to hire less than personable staff in general. One of the front desk girls when handing me the final bill, held it out to me without looking at me as if passing on to the next task, CUSTOMER SERVICE 101! Treat each guest as if they are the only person in your world at that moment and look them in the eye with a smile. In general, the whole world has lost this touch, but you would think a 300 a night hotel would still care about this. Finally made it to the beach chair area after being asked twice to show room key by security and then the beach chair guy wanted me to walk all the way back to his booth to check in instead of just taking care of me at my chair. When I refused and told him to take care of it, he kept calling me boss in a derogatory way like I was asking too much. Hire people that care and understand that the only reason they have a job is because of people like me choosing your hotel!! This is standard and not asking too much. I should have great things to say because they did all of this basic stuff and then decided to do more!! They all need help on how to treat guests. There was a blood stain on newly replaced linen in my room. They did an okay job of responding but it should have never happened!!! They only took off the resort fee and $50 and then didn't do it! Had to remind the people upon checkout and they acted like I was lying to them. The valet brought my car when I asked and left it in the rain and not under the overhang!!! What?!! When I asked him to bring it out of the rain his reply was that they were too busy and slapped me on the shoulder like I was his friend and gave me a dirty look like I was asking too much. hahaha I will never again recommend this hotel to anyone as I always have in the past. I'M GOING BACK TO AIRBNB WHEN I TRAVEL NOW. HOTELS LIKE THIS ARE COMMON NOW.

Voordelen:: All around great staff

Nadelen:: Rooms are in need of a facelift. subpar wedding DJ's at the pool, bring earplugs. Sloppy Sunday crowd.

Voordelen:: Geweldige locatie, op loopafstand van het strand.

Nadelen:: Valet parking is erg handig, maar duur.

Voordelen:: Absoluut niets! !!

Nadelen:: Alles was verkeerd!! Onmogelijk om in te checken.. Letterlijk ..Zou niet mijn geld terug hoewel ik niet weer. Personeel en management waren niet behulpzaam. Probeerde mij tweemaal... Nooit gebruik van deze site of verblijf in dit hotel. Moest snijden reis korte vanwege al het gedoe! Blijf weg

Voordelen:: I had the worst experience in riveria south hotel . It was overal very bad experience . Comfort was zero in the room

Nadelen:: I didn't like the hotel overall . It was pathatic

Voordelen:: The staff was very friendly and helpful, and the location near the beach was great. There is a convenience store 2 minutes from the hotel where you can buy food/drinks on the cheap.

Nadelen:: The music from the bar started early and ended late. In the third building, it was very noticeable. One of the beds was noticeably more comfortable than the other. Different mattresses. The wifi signal was terrible. It went in and out and the connection was extremely slow.

Voordelen:: Nothing

Nadelen:: No facilities in room - no tea, coffee Room - the size of shoe box Rudest staff in the world

Voordelen:: My family and I felt very welcome. They were very very friendly & helpful! I highly recommended this hotel.

Voordelen:: Very Nice and clean Happy nightly with free drinks.

Nadelen:: Restaurant prices were extremely expensive.

Nadelen:: There was a roach running around as we entered the room. I guess you can say, it was a surprise being welcomed by a roach. The room was tiny with a separate bathroom sink right next to the bed. Parking is horrible. Customer service is not that great. So we ended up saying forget it and checking out early to stay at double tree.

Voordelen:: SOME of the staff were very kind. Almost kind enough to make up for the two people who had terrible attitudes when faced with an actual customer service situation prior to them. First impression is everything. The bed was actually quite comfortable.

Nadelen:: The hotel signage is terrible for a place that makes that much money and is located on south beach. Why is that an issue here? There are multiple buildings with no parking anywhere around them and surrounded by a difficult two-lane road. The building that has the more obvious sign (shown in the picture) isn't even the building you check in at, or will likely stay. When I called trying to get assistance, the woman on the phone had a one inch fuse before I could hear her try to pass me off to somebody. She thought she was muffling the phone well enough but I could hear her telling the gentleman there how stupid I must be. They kept insisting there was a man outside, which there was nobody anywhere and she kept giving me terrible directions leading me in circles around there building as I tried to avoid letting the cars line up behind me. Finally, a gentleman I could only assume was the one she was speaking to came out and frankly spoke to me like I must be an idiot, pointing at the building aggressively yelling "Do you not see that black and white sign we are telling you about? Just use your eyes and look. This is the riviera!" in a tone that suggested I'm a child who has been crying in the back seat of his car for an hour. I didn't even feel up to letting him know they don't know left from right and he was pointing at the complete opposite of where they were guiding me on the phone. It then turned out my only option for parking was to pay $40 a night for valet. Only other option is a nearby garage for $35 a night. That is the ONLY parking option if you are driving; so budget for it. There is also a $20 hotel fee added as well. I thought the hotel fee was... Well, the rate. I had never been so frustrated by a hotel before actually even getting checked in. When expressing my discontent to the gentleman checking me in, he said he would give me a better room, which meant a room with more space and an obstacle course to the phone I needed to get to so I could ask why he though that I (checking in alone on a business trip) needed to trade the one king size bed I reserved for two smaller beds. They finally put me in the room I reserved and the bed was great besides my pillows smelling like wet towels. Let me tell you, the views of the destroyed and dilapidated buildings that just about every window comes with were great. They give you two iPod radios that have first generation plugs, so don't expect to listen to music on them. The tv had no hdmi plug to let you supplement their terrible basic cable package. Half the channels on their directory didn't work. But the fridge was stocked with overprice booze. I felt like I wasted my money and could have paid half as much for twice the experience almost anywhere else. Are there worse places? Obviously. But I would never recommend this hotel to anybody. If I was on vacation and not business, my trip would have been ruined by how short they fell of how decent they look online.

Voordelen:: Excelent staff very kindfull, excelent rooms, good cleanliness, great with kids.

Voordelen:: The staff before christmas were extremely helpful and very accommodating

Nadelen:: The staff after christmas were negligible, rude, obnoxious and unhelpful.

Voordelen:: Close to the convention center Private balcony Contemporary room styling

Nadelen:: Here's my list: -No ice machines...I had to go to the bar in my pajamas to get ice -Took over 30 minutes to check in -No one helped us with our bags even though they force you to pay $35 a day to value -Everyone seems to ignore you unless you directly speak to them -Air Conditioner was broken and they fixed the day we left...over 90 deg on SOBE! This left a wet, slippery film over the floor -Not very safe...anyone can walk into the side entrance of the hotel (there is no door whatsoever) and have access to the rooms -No room service even though there is a restaurant attached to the hotel -The beds were DEFINITELY not Tempurpedic as advertised; it is a cheap knockoff -I wouldn't stay here again unless I had to

Voordelen:: Locatie

Nadelen:: Werkzaam zijn, Zeer kleine kamer Geen schoon

Voordelen:: Goed, hoewel slaapkamer te donker was, bedden goed comfortabel. Locatie geweldig, klantenservice door intermediair. Sommige werknemers deden wat moeilijk. Beneden zwembad was geweldig, maar heeft een bar nodig. Kortom goed

Voordelen:: I usually enjoy this hotel an any other from their group, but i will not use the South Beach group anymore.

Nadelen:: My car was damaged while under the care of their valet service. The car presented in a way that would hide the damages from us when it was time to pick it up.

Voordelen:: Great location , nice rooms , great staff

Voordelen:: I liked that they keep you posted on the hottest clubs for the night and give you a great deal to attend.

Nadelen:: I didn't like that the beach package didn't not include an umbrella, had to pay for the umbrella separate which is a little costly just for an umbrella.

Voordelen:: Nice staff

Nadelen:: Only reason why I gave lower stars is due to being kept up all night from the music coming from the club next to the building. This alone ruined the stay for me. Could not relax. Slept about 2.5 hours.

Nadelen:: Later check out option was only there for the night and wanted to check out later.

Voordelen:: I appreciated how they let me check in early and check out late. I also liked how they upgraded my room when I mentioned the room I was first put in was a little bit loud.

Nadelen:: Some rooms are louder then others

Voordelen:: The hotel was in a good location and included beach chairs with the rooms.

Nadelen:: There was loud music playing at the restaurant next door 24 hours a day, the staff was disorganized and assigned us a room that already had people staying in it. The rooms keys NEVER worked, we had to get new keys at least 7 times during our stay. The rooms were tiny and the ac didn't seem to work. There wasn't a bathroom fan so it got muggy in the room after every shower. There is no easy way to get ice at all. It was just very disorganized and inconvenient.

Voordelen:: clean

Nadelen:: no parking

Voordelen:: Location

Nadelen:: Pictures online make it look very nice but they are deceiving. Upper pool is very small and you have to pay for a chair. If you want a free chair you have to go around back of elevator and you can’t even see the pool. Lower level pool is beautiful BUT it is totally in the shade all day. The pictures posted are from the main building but they have 2 other buildings, which is where we stayed, which looked much more run down. Bathroom was so small, there is only room for your toothbrush near the sink. The ice machine is outside, we were on third floor so very inconvenient. The walls are super thin, need I say more about that. Food at restaurants was good but service was poor.

Voordelen:: Room upgrade was great! Super friendly staff. Dezel went above and beyond to make my stay comfortable. Front desk, housekeeping, bellmen, and restaurant staff really make this place enjoyable to stay at. Will definitely come back and definitely recommend. Thank you!

Nadelen:: Rooms and hallways need a bit of a facelift. Hallways and rooms have musty smell . AC does not function well.

Voordelen:: Location and housekeeping In the room.

Nadelen:: The staff support? In general the hotel was more dedicated to receive people for the restaurant and the happy hour than give and support the guests.