Hotels in Miami Beach

Voordelen:: Luxe en hoog eindigen. Vriendelijk en behulpzaam personeel. Mooie openbare ruimtes en terrein. Zo schoon als je zou verwachten van een '50s refurb te worden. Vond de foto's van Rat Pack hey dag.

Nadelen:: Valet nooit antwoorden telefoon. Er naartoe te gaan en wachten. Valet ging door mijn spullen en veranderde mijn radio stations. Voor $ 48 per nacht te parkeren, voelde deze invasie ongepast. Veel niet-gepubliceerde tarieven. Zwembaden en voorzieningen erg druk.

Voordelen:: Absoluut de beste hotel.

Nadelen:: Alles was perfect

Voordelen:: Locatie en faciliteiten

Nadelen:: N/A

Voordelen:: Strand toegankelijk en zwembaden, locatie op southbeach

Nadelen:: Zwembad dicht bij zonsondergang

Voordelen:: Staff we did encounter were friendly. Nice rooms.

Nadelen:: Staff at pool catered exclusively to non-hotel guests. Over 5 days, not once did a food or drink waiter ask us if we needed anything or said anything to us at all.

Voordelen:: Restaurants

Nadelen:: Construction in the lobby

Voordelen:: Very well Maintained

Nadelen:: I watched a customer ask for a setup for poolside and the staff member never went to assist I watched the customer wait for 30 mins to never be helped. So made me not want to ask for help either

Voordelen:: I'm a local and needed a place to stay in the middle of my house sale so it was convenient and the beach location is great.

Nadelen:: I've stayed here before and even with accounting for policy changes for COVID ( which were sporadic and made no sense) the quality and service has gone way downhill and wasn't worth the price point. Here are some comments : 1. COVID related; no social distancing at pools, bars or restaurants enforced. ( Note the beach was fine luckily bc that was the reason I stayed there) 2. YET: I can't get a kettle or coffee maker in my room or room service. PLEASE EXPLAIN 1 v 2 3. It took a minimum of 30 minutes to get the car from valet. At one point it was 45 mins and you have to sit in the hot sun outside with a mask on sweltering. And the hotel was clearly not full. At 5 AM it took 30 mins fyi 4. To get help bringing bags ( at 5 AM no less) you can't get through on the phone to valet from inside the hotel. I had to call the main number on my cell phone and beg not to be transferred to request help which still took almost 25 minutes to get there. I was attempting to do two trips on my own when someone showed up. Look I get it its a strange time but don't charge me what you usually charge and at least be consistent with restrictions. It was a hot mess all over the place and honestly I won't recommend anyone staying there anymore. There are better choices on the beach at this price point.

Voordelen:: Hospitality

Nadelen:: Prices at the restaurants and bars were very high.

Voordelen:: Pool area

Nadelen:: Pool closed at 6pm

Voordelen:: Staff was really friendly and made me feel welcomed. Really attentive and nice.

Nadelen:: N/A

Nadelen:: No room service an construction everywhere

Voordelen:: Awful

Nadelen:: Service terrible

Voordelen:: Disappointed with the room not having a refrigerator and a microwave for the amount of money I spent. Loved the property itself I’ve stayed here before but the experience this time wasn’t as expected the spa Lapais Anenwas half closed due to COVID. And restaurants.

Nadelen:: Amenities

Voordelen:: Location, pool area and the beach front.

Nadelen:: The staff were not very accommodating upon check out. Gave me a difficult time when disputing duplicate hotel charges. Also, the valet too extensive time to retrieve my car. Which resulting in me being late to my reservations both evenings.

Voordelen:: I bit noisy at times but overall it was a great place to stay.

Nadelen:: Parking is very expensive.

Voordelen:: Everything

Voordelen:: Geweldige locatie in south beach

Nadelen:: Erg duur voor wat je kreeg Het personeel was niet behulpzaam met onze behoeften

Voordelen:: Locatie, service, hotel voorzieningen

Voordelen:: Hotel is goed maar prijzig voor de accommodatie .gebouw is beetje oud .

Nadelen:: Strand is te ver van het hotel. Badkamer is klein voor de kamerprijs

Voordelen:: Friendly service, great location, nice amenities.

Nadelen:: no

Voordelen:: The hotel is absolutely beautiful. Great friendly staff and excellent location.

Nadelen:: Because of the pandemic, room cleaning was only available open request. But I was not notified of it upon check in. And when I did make the request, the request was. never taken care of. We didn't have clean towels for. our entire stay.

Nadelen:: Akoestiek in de bar, het geluid was niet om aan te horen, we zijn er maar een kwartier gebleven.

Nadelen:: No communication regarding the room not being cleaned.

Voordelen:: Location

Nadelen:: Scam artist employees

Voordelen:: Everything about the stat itself was excellent.

Nadelen:: It really leaves a poor taste in my mouth to be overcharged ($15!!??) for a bottle of water and have to call customer service to correct my bill. The staff was apologetic and they quickly amended my bill, but this should not be taking place in the first place. It kills the experience to not be able to trust the place I’m staying at. For goodness sake I payed over $350 for one night in a 500 square foot room. The least I can expect is the dignity to charge me the advertised price for a bottle of water the first time.

Voordelen:: Netheid, vriendelijkheid personeel, rust ondanks zeer groot hotel

Nadelen:: Ligzetels op het strand inbegrepen, maar betalen voor parasol op het strand, bovendien nog duur ook

Voordelen:: Five star food at Lure.

Nadelen:: The pool was too cold to swim in. Next door resorts had very warm pools. No excuse for this. Very disappointing.

Voordelen:: prima hotel, beetje Amerikaans outdated maar goed!

Nadelen:: sfeer in kamer

Voordelen:: excellent Service Nice Stuff Perfect Location

Nadelen:: Small cooler is not cold enough there's no Bath room no exhaust...

Voordelen:: The friendly staff and the ambiance.

Nadelen:: Everything was expensive.

Voordelen:: Everything was perfect

Nadelen:: No

Voordelen:: Relaxed zwembad milieu

Nadelen:: Service door het personeel was traag

Nadelen:: First out I had to wait for my room to get clean and than it was not cause when I got in to the room the Refrigerator was locked and the phone didn’t work so I had to go downstairs from the 8 floor Twice to get them to open it so I can put my food but when they Finally got it open for me I found spoiled milk orange juice cheese ham in it so I try again calling the phone didn’t work so I went downstairs again and told them so I left to get dinner for a hour came back to the room everything was let the same As far as the food that was left in the before me and cleaning the room so after it was getting late so I trying a nap and the both room Toilet was making a very loud noise every hour so I could not sleep the whole night when it was time to check out I told them my experience they just told me okay we will take out some money for you after Me and my wife had to stay in the room with spoiled food loud noise from the toilet all night and the room was not clean I will never go back there ..

Voordelen:: The location, the service, the staff. The room was great and the view was one of the best in Miami Beach! All facilities were within reach. Price was fair for everything that was offered.

Nadelen:: Nothing.

Voordelen:: Leaving

Nadelen:: Restaurants closed very early cama Beach closed, pool closed at 7, elevator broke with no AC, was told to walk down 9 flights of stairs, curfew was an effect! We were told it would be fine. Ice machine broke! No room service.Room never got clean once!help

Voordelen:: The valet and check in & check out representatives were the only good experience.

Nadelen:: Yes! Pool staff is rude and not helpful even though you want to spend your money. The phone doesn’t work. The desk does not answer the phone. No ice machines & to get ice you have to go down and wait in a line. Very low staffed but understand COVID

Voordelen:: The rooms were clean. Housekeeping was available and the pools were amazing

Nadelen:: Breakfast options were limited

Voordelen:: The location

Nadelen:: I didn’t like that they held $200 a night on my card for a security deposit. O think that should’ve been known from the time I booked the room!

Voordelen:: Wonderful clean pleasant hotel. Would go back;)

Voordelen:: No breakfast

Nadelen:: That the air was broken

Voordelen:: The location on the water and the layout of the room

Nadelen:: The beach and restaurants were closed. I thought charging a $35 resort fee and $50 for parking was high considering everything but the pool was closed

Voordelen:: I love the peacefulness of this property and even though COVID is happening they are taking every step to ensure the safety of the guests.

Nadelen:: I really wish the pools did not close at 7pm. It would be great if it was sunset. When there is still plenty of sun left, we are forced out of the water.

Voordelen:: Proximity to the beach

Nadelen:: Service was poor, decor was dated, rooms smelled musty. A brand in decline. From the bellhops handling of luggage, to the inaccurate billing, room service left in hallways overnight, non-responsive guest services, all at a premium. Stay far away.

Nadelen:: Poor service. Housekeeping is lacking. Shower drain was clogged. Too expensive for the level of service.

Voordelen:: 3 Zwembaden, 1 volwassene, 1 alle verwarmde, 1 alle cool Spelletjes voor kinderen om te spelen in de buurt van zwembad Zwembad was super schaduwrijk met palmbomen Kamers waren schoon Kamers met balkon hebben 2 complete badkamers w/ douches Gemakkelijke toegang tot het strand van zwembad Constante handdoekenservice indien nodig 2 strandstoelen w/ parasol op strand is uitgerust met kamerprijs inbegrepen 24 hr eten roomservice Gelato in de lobby Gehele personeel (valet, bell, receptie, zwembad dek) waren super vriendelijk en attent

Nadelen:: Kamer tarief een beetje prijzig Eten bij het zwembad was ok, kan beter Valet nam een beetje lang voor de auto te komen, maar over het algemeen OK

Voordelen:: We loved it ! We found the hotel late Thursday night after disappointing Airbnb. We couldn’t be happier, stayed at King bed suite with partially ocean view/ bay view. Hotel is super clean There’s 3 pools all together , 2 family pools right by the beach and one more for grown ups only at 7th floor. staff was so nice and everyone wears masks and keep social distance.

Voordelen:: De locatie.

Nadelen:: We waren met 3 personen. Maar er werden bijvoorbeeld schone spullen gezet voor 2 personen. Kamer werd soms 3 dagen niet schoongemaakt.

Voordelen:: View , location , staff. , beach

Nadelen:: No microwave, one of our showers was not working

Voordelen:: Perfect location. Beautiful renovations, yummy food and overall friendly staff.

Nadelen:: I did ask for some things to be done in my room when I checked in around the early afternoon and no one came until I called again at night upon my return and my friend got injured (bled) on the grime on the floor. No incident report. No first aid kit. No follow up. Housekeeper looked like I woke her up out of bed to help me and had an attitude.

Voordelen:: Some how they kept my 100$ security deposit cause of some expenses that they made up didn’t even eat in the hotel

Voordelen:: Loved the bakery goods, special coffees & fresh juice in lobby. We were here during Pandemic so a lot of things were closed, the availability of treats, ice cream etc. made it more bearable & were delicious. The pool area, bartender & beach attendants were friendly & helpful without being overbearing. Everything was clean & we felt safe. Great vacation to see U of Miami plus 6 days of sun & sand.

Voordelen:: Loved the cleanliness, the location was amazing. Up to date. Large room. Definitely worth it

Nadelen:: No complaints

Voordelen:: Grote van de kamer, comfortabel bed en dubbele badkamer.

Nadelen:: De prijs, zeker in combinatie met hoe schoon het was. Dat was niet netjes genoeg. De ramen waren vies. En er lagen peuken op het balkon.

Voordelen:: Hotel is beautiful, staff was friendly and welcoming, location was beautiful I suggest having a car staying here though, not much in walking distance.

Nadelen:: housekeeping is slack we had to keep asking for wash cloths because they never left any. May need to spray for pests we killed a roach in the room. No microwave.

Voordelen:: Ligging

Nadelen:: Parkeren heel erg duur Niet zo schoon

Voordelen:: Mooie locatie, comfortabel bed, aardig behulpzaam personeel.

Nadelen:: Prijs, door alle toeslagen boven op de hotel kamer prijs klopt de prijs kwaliteit verhouding niet.

Voordelen:: The room is excellent and hotel is extremely beautiful.

Nadelen:: Extremely over priced on everything. Especially parking and breakfast.

Voordelen:: Very nice comfortable rooms. Good breakfast. Very nice pools and beach access. Frriendly staff.

Nadelen:: Breakfast could get a little bit crowded, but nothing serious. Wifi didn't work but was solved by connecting by wire.

Voordelen:: de ruimte van de kamer

Nadelen:: de zon deze verdween na 14.00 uur achter de hotel gebouwen

Voordelen:: the staff was lovely! peaceful stay, loved all the pools and being right there on the beach , comfy bed, lots of fluffy pillows...

Nadelen:: the toilet had to be 'jiggled' to work properly, carpet was a bit worn ....suppose the only other complaint is that wish we could of stayed longer?!?!?!??!?!!?

Voordelen:: Great rooms, friendly staff, nice restaurant next to the pool. hotel is on the north beach, about 10 min from the noisy south beach.

Nadelen:: Charge 30$ for 2 beach beds and umbrella, not cool.

Voordelen:: I like the price , the elegance, the rooms the beach and the pool area. I was pleasantly surprise very comfortable

Voordelen:: quiet and comfortable seaside hotel

Nadelen:: restaurant service needs improvement

Voordelen:: Was cool

Nadelen:: Nothing

Voordelen:: Comfortabele kamer en heerlijk ontbijt,prettig personeel en goede ligging hotel .

Nadelen:: geen gezellige lobby om een glas wijn te drinken.

Voordelen:: Zwembad en Strand

Nadelen:: Locatie. Centrum (restaurants e.d.) zijn zonder auto zeer moeilijk te bereiken.

Voordelen:: Ons verblijf in het Grand Beach Hotel was een mooie ervaring. Wij hadden de beschiiking over een zeer luxueuze hotelkamer, van alle gemakken voorzien.

Voordelen:: Modern hotel, met ruime comfortabele kamers. Mooie ligging direct aan het strand.

Nadelen:: De muziek in de lobby kon een tikkeltje zachter, maar voor de rest was het hotel wel rustig.

Voordelen:: Prima hotel op rustige locatie in MIami beach, mooie kamers en vriendelijk personeel.Goede prijs kwaliteit verhouding.

Nadelen:: Lawaai van de airco op kamer. En only valet parking voor 25 dollar per nacht, lang wachten op je auto.

Voordelen:: Design.

Nadelen:: Het personeel van het hotel ons chique; goede locatie. Absoluut onprofessioneel.

Voordelen:: everything was great,cool people,excellent staff,excellent decoration,excellent bar! everything was super.i am going to come back ina month

Nadelen:: nothing

Voordelen:: I would like to mention especially Mr Mohamad El Csabi one of the managers that gave us very professional service

Voordelen:: evrithing!. hotel, reatorans pool. Service in restoran was amazing. high class hotel and service !!!

Nadelen:: nothing .

Voordelen:: It was beautiful inside and smelled good everywhere.

Nadelen:: No.

Voordelen:: Everything

Nadelen:: Nothing

Voordelen:: Service was excellent.

Nadelen:: Room size unimpressive for the price. Lacked even a chair to it on to lets say put on shoes. Elevator service mediocre.

Nadelen:: Honestly, Faena hotel is very overhyped and for the money you pay, you want more out of it. Everything is overpriced.

Voordelen:: Staff were very friendly and welcoming despite the obvious conditions and limited facilities (due to the corona virus).

Nadelen:: Minor thing. There could been toiletries in the rooms ie shampoo etc.

Voordelen:: Service and beauty

Nadelen:: Small pool area

Voordelen:: De locatie, het mooie stijlvol ingerichte hotel, het interieur, de prachtige hal en de heerlijke hoeksuite met uitzicht over de oceaan

Nadelen:: De service bij het omboeken van de verkeerde suite naar de goede suite. De communicatie onderling en naar ons als klant liet te wensen over. Als we niet hadden volgehouden, weet ik niet of we de juiste suite hadden gekregen. We hadden daarin veel betere service en een tegemoetkoming verwacht.

Voordelen:: Beautiful interior design

Nadelen:: Terrible service, not at all commensurate to the price point.

Voordelen:: Kamer, strand zwembad

Nadelen:: Geen koffie Lang wachten voor het ontbijt in restaurant Gebrek aan geluiddichte wanden -luidruchtig lift

Voordelen:: Loved the beach and the pool. Food and drinks are amazing. Room with balcony was incredible.

Nadelen:: Bill at the end contained some items that we didn’t consume. The staff rectified this immediately however when we brought it to their attention.

Voordelen:: Location was great staff was even better

Nadelen:: Nothing

Voordelen:: The most beautiful hotel!

Nadelen:: Coffee Maker is not available in the room.

Voordelen:: Location and beach chairs

Nadelen:: Refrigerator/mini bar didn't work well to keep our food cold. Charge for beach umbrellas

Voordelen:: The beach access, chairs, and the courtyard/pool area.

Nadelen:: The drink process were high

Voordelen:: Proximity to beach, steel drum player by pool was great!

Voordelen:: Nice pool, great location

Nadelen:: $45 per DAY to park, plus $5 tip to valet each time used, no mention of parking when booked; room was small, real small

Nadelen:: Shouldn't have to pay to rent an umbrella. It should be included with your daily resort fee.

Voordelen:: Location and access to the beach

Voordelen:: The location was very good and the access to the beach was optimal.

Nadelen:: When we checked in, we were able to get our room. However, we went to the beach and pool and much to our dismay there were no chairs OR beach towels available for 2 hours. We also had to pay for additional chairs. Very disappointing for this star level

Voordelen:: Due to the corona virus our flight back to the UK was cancelled the hotel allowed us to extend our stay until we managed to rebook a flight home excellent service

Voordelen:: Hotel employee at check in was awesome! Let us check in very early and gave us a hospitality suite evening after checkout so we could shower

Nadelen:: Pool area could be improved. Needs room service all day!

Voordelen:: Absolutely loved the view. Great location. Loved all the amenities that came with the hotel. Guy name Carlos was very helpful.

Nadelen:: Didn’t have any air what so ever it was very hot in my room. Kept asking for new towels never received any up to my room asked 4 times. They wrote it down and everything and still didn’t send any up so I had to go down to the lobby and get them myself.

Voordelen:: The pool guys and one front desk agent.

Nadelen:: I recently stayed here this past weekly after staying at both the California location and Mexico prior. The service is unmatched! With being in hotel management I have come to expect a certain type of service, along with proactive communication this hotel had neither! Everything was blamed on the Governor Restrictions enacted for the protection of staff and guests. However, these are things that the guests should be made aware of prior to staying as prices don’t match the lack of staffing i.e. Skelton crew and lack of amenities offered. (Took at least 30 minutes to get someone on the phone to request something). We stayed 4/3 recieved an FYI letter at check in that should’ve been sent 24-48 hours prior to check in. The letter stipulated no housekeeping unless upon request (which was requested and we did not recieved it, was told it’s limited service however letter doesn’t indicate that). No room service, however a $35 charge for a microwave to warm up one meal. Hallways smelled of marijuana! 4 star hotel! Random men roaming the hallways late at night! No key control by floor! Very big safety concern for women traveling alone. Me and my friend split the rooms fees yet we’ve been way overcharged 3 charges in total $836, $530 and $530 something again! That was the ultimate kicker, I guess night audit is off as well to process billing correctly. The nonchalant attitudes from the management staff, please note I’ve never seen a staff so controlled and not empowered. The management team was overwhelmed, irritated and performance lacked four stars to say the least. I over heard guests frustrated due to lost cars, lack of amenities, no rooms available so sleeping in the lobby. Lastly the best part ever, in 80 plus degree weather with Florida Humidity no water offer at the pool???? Oh because of the Governer! At this point I’m going to email him and research the guidelines in which they were given as a hotel to reopen and also send this complaint.

Voordelen:: it did not live up to the reputation that i had expected for the Nobu.

Nadelen:: lack of interest from the staff. i didnt like the hotel at all. the staff were rude and the reception just did not pick up after ringing two days for over 15 mins none stop. I went to reception. there are no maids to clean the rooms daily with the excuse that is for protection of the staff and clients. rubbish they are using this covid as an excuse to save money on staff numbers. they could have cleaned the room and changed the towels. i had to go get towels on the second and final day. total waste of money and very bad experience.

Voordelen:: Great beach area and beautiful. the guys in charge of umbrellas and chairs were very attentive and provided excellent customer service on the beach. Pool area is nice as well. Food is pricey and limited hours right now due to covid19. Front desk people were friendly and informative.

Nadelen:: No room service, the lights did not work in the room, the flush on the toilet kept getting stuck the maids did not empty the trash the whole stay we had to chase them down the hallway to get clean towels daily. We asked for a microwave for our room and had to wait on a waiting list to get one. Still didnt have it 24 hours later and had to ask a second time. Feel like its way overpriced for the service.

Voordelen:: NOTHING!!!!

Nadelen:: After hearing so much about NOBU and how amazing it is supposed to be with 5 star luxury and service and it’s on site acclaimed Sushi restaurant, we were so excited to go and celebrate my wife’s birthday - traveling all the way to Miami to finally have the chance to do something after this extremely long lock down only to be LIED to - Upon arrival, the staff was very rude and dismissive. The first thing they informed us was that there would be no turn down service - mind you that when I had spoken to them on the phone to see if they were completely open and with full service that they stated YES. 1st LIE. Next, on arrival at 4pm, we were hungry and wanted some lunch only to find out that their one restaurant on property other than NOBU was not even open and had closed two hours earlier than they were supposed to. There was no room service either - second lie!! When I asked the front desk they said to order Pizza!! Unbelievable!! We had to walk in the rain to another property to get some lunch. The next day, we asked for coffee and towels but none came. I called two additional times without anything happening. I had to actually go down and insist at the front desk that they provide the replacement coffee and towels - very disappointed!! Is this the NOBU way??? At the pool there was no one working. Only one bar tender that wouldn’t make any frozen drinks! In addition, the guests in the adjacent rooms were so loud and up until 4 in the morning - and when I complained, nothing was done and no offer for us to move rooms - what happened to the Miami service let alone the NOBU service. We should have been informed up front regarding the state of affairs of the hotel and property. Why lie to us and say everything is operational when it was not? Why charge a premium when you get motel like service? Why be rude and dismissive? We will never stay there again. It completely ruined my Wife’s birthday.

Voordelen:: Beautiful decor

Nadelen:: The service is terrible and bad crowd . Nobody to take your luggage when you arrive and only one person at the check in desk which has you waiting forever . Lots of people drunk and barefoot in the hotel . Not pleasant

Voordelen:: The front desk was very nice. We could even have a late check out. The SPA area is wonderful. The SPA treatments as well.

Nadelen:: Everything was perfect

Voordelen:: Bellman was the most helpful and knowledgeable person. Carlos :) gave us this 5***** experience.

Nadelen:: It felt like hotel was short-staffed and we could never get anyone over the phone to answer our questions, except for Carlos. Also it seemed like a crowd in the hotel was bunch of party people carrying cases of alcohol to their rooms.

Voordelen:: The calmness, tranquility

Nadelen:: Pricing is expensive......mainly the parking and you can't reach them by phone to have your car ready.

Voordelen:: Locatie

Nadelen:: Op de kamer en lobby na, was het vuil en onverzorgd (om 5 stèren te pretenderen was dit zeker onvoldoende). Zetels van rokers hoek waren echt vies, water zwembad was vies (veel te klein voor deze accommodatie).

Voordelen:: Goede prijs kwaliteit zeker voor Miami Beach

Nadelen:: Ontbijt kon beter, enorme drukte bij zwembad leidde tot overbezetting

Voordelen:: nice location, four pools

Nadelen:: They share lobby and pools with the eden roc hotel next door, which seems to attract a more budget oriented crowd. If u like blind drunk teenagers in swim wear in your hotel lobby, this is the place for you. Every item in this hotel (minibar, takeaway food at their cafe etc.) comes with a 22% service charge. You will pay $15 for a single nespresso pad in ur room, $70 for a half bottle of wine from ur minibar. In short they charge top of the line prices for pretty mediocre service and products. To be fair: Front desk shared my opinion and compted 3 days worth of resort fees.

Voordelen:: Het zwembad was geweldig.

Nadelen:: Kleine kamers duur alles.

Voordelen:: It had all the stops.

Nadelen:: I was accosted by a staff member last night that had a very rich undertone of racism while I was at the pool last night and it really made me feel uncomfortable and it reminded me that the I’m viewed in America as a black man is still quite unbalanced!!!!

Voordelen:: Unfortunately nothing.

Nadelen:: Experienced an absolutely terrifying check-in experience by a Ms. Yomaira, causing us to cut our stay and leave after one night. Were treated with disrespect and subpar to the expected service to be provided by comparable hotels of the same class. However, in my experience with the Beverley Hills SLS Hotel, the above review of not a reflection of the staff as a whole of these hotels.

Voordelen:: Everything

Voordelen:: Everything about the place is ascetically pleasing, staff is super nice, people are cool and laid back, I brought my three small children there and everyone treated them like they were the cool kids on the block haha. They had a ball, and we felt comfortable, being young parents it's hard to find somewhere to go that's a good balance for our type of family.

Nadelen:: Rooms are a little small and food and drink prices a little steep.

Voordelen:: Great rooms, great staff, great food, great pool, great location. SLS hits it on all levels!

Voordelen:: Absolutely small rooms, very bad facilities and short on staff. Would never stay here again

Voordelen:: Goede locatie.

Nadelen:: Kamer is ontzettend klein, er is geen kastruimte. Badkamer ook krap.

Voordelen:: The beach staff was friendly.

Nadelen:: I didn't like the front desk personnel. Everything we requested the answer was always no. Also, our room wasn't cleaned all day. I had to request for the room to be cleaned when we left for dinner in the evening. Once we returned late at night no towels were left for us. Had to request at 2am.

Voordelen:: Goed hotel, wel weinig opbergings mogelijkheden in de kamer. Zeer vriendelijk personeel.

Nadelen:: Redelijk kleine kamers.

Voordelen:: The room, the bathtub, the decor, the food, the pool.

Nadelen:: Customer service needs to improve radically, for such an expensive hotel, they're lacking of guest assistant. Just stayed for one day and encountered that the guest services speaks way to fast and they give you too many directions. Couldn't make it to the pool through the side pool because it was close even for the guests. Things that they didn't told us. The waitress at the bar acted null. Called the valet 30 minutes before I went downstairs to have my car ready and waited 25 minutes more do some dumb excuses from the valet guy, then when I claimed he started to argue with me. My fiance spent in total $500 for one night and it was a HORRIBLE experience. Never coming back.

Voordelen:: Great pool party

Nadelen:: Rude front desk staff

Voordelen:: Friendly staff and food was fantastic!

Voordelen:: Design, garden, beach

Nadelen:: Expensive restorant

Nadelen:: Banging noise every 10 min or so I side hvac Had to switch rooms and was put next to housekeeping which woke me up at 6:30 Expensive

Voordelen:: No Muzak by the pool

Voordelen:: Breakfast staff was a bit slow. Everything else was great!

Voordelen:: Location

Nadelen:: Serving staff in general were abrupt and rude

Voordelen:: Decor lobby, mooie tuin en zwembad.

Nadelen:: Waterfles in de kamer 5 dollar, valet parking duur. Optie 20 min (0,9 mijl) lopen vanaf Garage 6 parkeren voor 8 dollar (24 uur) 400 W 42nd St, Miami Beach, FL 33140.

Voordelen:: I booked this hotel based solely on previous reviews. I was looking for a quick getaway. The property is absolutely beautiful. The lobby area is very inviting. The bar and sitting areas around the bar are inviting and comfortable. This hotel gives you a whole island vibe. If you wanted to go off and sit alone, there are a few places that you can go to get some quiet time. The outdoor areas are lush, green and relaxing. I didn't spend time at the pool, because I love the beach and the beach is beautiful and clean. Unfortunately, due to the Coronavirus pandemic, the beach closed on day 4 of my arrival. I checked out of my hotel early and was told I would receive a refund for the rest of the days that I had booked. Stay tuned. Very friendly staff, from the lobby personnel, to the restaurant staff, pool bar staff and beach staff.

Voordelen:: Het hotel is echt waanzinnig mooi! Daarnaast en dat vind ik het belangrijkste is het personeel erg vriendelijk en behulpzaam als er vragen zijn kun je iedereen benaderen en zij zullen je met liefde helpen.

Nadelen:: Het hotel ligt niet direct in het "centrum" van Miami Beach dus je bent genoodzaakt om een taxi te nemen of te lopen, maar dat is best een stukje. Overigens Staan er taxi's naast het hotel die je met alle liefde en voor een schappelijke prijs naar Ocean drive brengen.

Voordelen:: The room was clean and comfortable. The food was great. The amenities were wonderful!

Nadelen:: N/A

Voordelen:: Locatie aan het strand en de fasciliteiten

Nadelen:: Valet parking was veel te duur en extra resort kosten wegen niet op tegen de faciliteiten. Dit hoort inclusief de prijs te zijn.

Voordelen:: Alles was dik in orde. Personeel heel vriendelijk, comfortabele kamer, leuk zwembad, ..

Voordelen:: Staff and room.

Nadelen:: Nothing.

Voordelen:: the massage was good

Nadelen:: The additional costs added to every item - nickle and diming

Voordelen:: Staff is wonderfull. Location is the best. Will stay there again.

Nadelen:: Too much sun lights enter the room. The Bath room door is a faded Glass and lights up the room and is not great if you wish to sleep in late.Over all the hotel is to dream of. The Location is superior

Voordelen:: We enjoyed the room, the pool, the Spa and the restaurant.

Voordelen:: Prima netjes, rustige hotel in een koloniale sfeer en inrichting. Na een korte artorit of vlinke wandeling ben je in de South Beach. Gelijk aan het rustig strand. Mooie tuin met zwembad en genoeg ligbedden. Ontbijt kan ook in de tuin.

Nadelen:: Ramen konden niet open, geen balkon (de hele hotel niet), WC's super deluxe gerenoveerd en zien er schitterend uit wat erg contrasteert met de kamer, die is nog koloniaal ingericht, overvol, niet alle lampen deden, kortom - die moet nog gerenoveerd worden.

Voordelen:: Small hotel, but with relaxing atmosphere and good services. Convenient location, although 15 min by car from South Beach and Lincoln Ave.

Voordelen:: Attente en service gericht personeel

Nadelen:: Dat we na zelf moesten vragen wanneer kamer verschoond zou gaan worden. Wat wel direkt werd opgelost.

Voordelen:: Het hotel heeft een goede keuken, en een romantische "Out of Africa" uitstraling.Ligging tov drukke winkelstraat (net daarbuiten dus wat rustiger) en strand (pal aan) was voor ons prima.

Nadelen:: Het personeel achter de receptie was niet altijd klantvriendelijk. Onze sleutelpasjes waren plotseling allemaal onbruikbaar, maar wij hadden ze volgens het baliepersoneel alle 4 zelf beschadigd (bijzonder want 2 pasjes lagen nog op de kamer), geen excuses en prettig opgelost. Ook ons verzoek om 1 kamer iets later uit te mogen boeken ivm opslag koffers en even opfrissen voor de terugreis werd niet prettig geregeld. Kosten die berekend werden naar ons inziens te hoog tov de absoluut geen extra werkzaamheden of grote verandering in planning voor het hotelpersoneel!!!!!

Voordelen:: mooi hotel met zwembad en privestrand

Voordelen:: een leuk hotel , we hadden de pech dat we alleen maar uitzicht hadden op een oranje muur. zwembad is mooi en er is directe toegang tot het strand

Voordelen:: I liked some of the designs especially the bar and outside areas. The hotel staff really made this place and I think that's important, in particular the beach and concierge.

Nadelen:: It would have been wonderful if there was a jacuzzi outside near the pool. I also would have liked it if the hotel were clear about what I actually owed in relation to costs as there was a mix up over me taking something from the mini bar when I did not. Also, when I came there was maintanence and building work being carried out, I normally stay in the Loews and was advised to stay in the Palms as an alternative because the Loews were having construction also. I was dissapointed by the noise which was practically next to my room, although I did speak with the front desk manager who offered a complimentary breakfast and room change as compensation.

Voordelen:: The pool and beachside facilities were very good, The staff were very friendly and went out of their way to help,Well worth the 18% service surcharge. The Bar and restaurant offerings were also very good. The oceanfront suite was excellent, albeit the bathroom was small.

Nadelen:: Music in the lifts! Annoying and uncomfortable sound levels of 'Musak'. I had forgotten that hotels still employed this measure of customer torture!!

Voordelen:: The hotel’s location is very good. The facilities very nice, and overall, the customer service was AMAZING. All very nice, attentive, and efficient. I have traveled a lot and cam say this is the best customer service ever. Will definitely visit again.

Nadelen:: The onlu complain would be the the pool and service at the beach closes at 6 pm, which is still very early.

Voordelen:: Room was spotlessly clean and well maintained. Front desk staff and pool/beach staff were helpful and friendly. Location was great, pool clean.

Nadelen:: Restaurant felt like it didn’t fit with hotel. Food poor. We were told they ‘didn’t have rice’ When my husband ordered the rice bowl on the menu.

Voordelen:: very helpful staff. Helped with the selection of numbers. they sent a phone forgotten in the room to another city, after my departure. Great pool and delicious food.

Voordelen:: Beach front, great location!

Voordelen:: Nothing to be honest very disappointed ... my first stay and my last one for sure... they even missed my restaurant reservation ! What else to say

Nadelen:: No atmosphere at 10:30 pm in the hotel nobody on a Saturday! bad location in term of beach Room overpriced for what that gives you

Voordelen:: The was excellent, especially the pool staff, Joe was excellent. Check in was a breeze and we were upgraded to a king suite. The location is great and quiet/peaceful.

Nadelen:: Was charged for two luxury beach chairs when we had two local friends join us for about and hour at the beach. The hotel could pay more attention to the cleanliness of the pools and common areas. Small details matter and considering the size of the hotel it would not be difficult to keep spotless.

Voordelen:: Friendly staff (Anna) clean room air conditioning great hot shower great will stay again

Voordelen:: We loved this place especially Anna and George are very kind and helpful. We had a lot of fun with them in this place. Also location is perfect.

Voordelen:: Everything is nice, and people as Anna and George are so helpful

Nadelen:: The place is nice

Voordelen:: Was a great place to stay until was forced to leave due to covid19

Nadelen:: Was told to send a email to the owner and there would be a refund sent for the days I couldn't stay .....never got the refund nor the $20.00 deposit they took .....4 emails were sent none was answered ....

Voordelen:: The Hostel is close enough to walk to the beach or the night life. It is also a peaceful place where you can rest, sleep or relax.

Nadelen:: I likes the staff Ana, Bobby and George.

Voordelen:: Staff was very friendly...thank you Bobby, Anna, and George for great hospitality.

Nadelen:: AC colder

Voordelen:: Het personeel was over het algemeen oké, alleen Annifreed en Shawn overtroffen dat, zij waren echt heel oprecht, vriendelijk, hielpen je graag en dachten graag met je mee! Ook hebben zij mede voor een goede sfeer gezorgd in het hostel.

Nadelen:: - De stapelbedden kraakten en wiebelden in de vierpersoonskamer waar ik verbleef. Ik had voor een negenpersoonskamer geboekt, maar ik was content met dit. Er is mij verteld dat de bedden op de grotere slaapzalen steviger waren, omdat die tegen de muur stonden. - Muziek stond iets te hard soms in de tuin.

Voordelen:: Mooie en zeer gezellig hostel. Top personeel en zeer goede locatie. Bus 150 naar de luchthaven om de hoek. Bus 120 of “S” naar Downtown Miami ook om de hoek. Heerlijk uitstappen bij de gratis Metromover in Downtown. In South Beach heb je teven gratis trolleys rijden

Nadelen:: Schoonmaak laat soms iets te wensen over.

Voordelen:: de behulpzaamheid van Jhon George Shaun

Nadelen:: in 1ste instantie boden ze ons een hele kleine kamer aan zonder raam wat zeer claustrofobisch was Jhon en George hebben toen geregeld dat we voor 2 nachten een ruime kamer konden betrekken na die 2 nachten werd er door Jose geen enkele service geboden om ons te helpen deze persoon was ronduit onbeleefd Shaun heeft ons aangehoord en een taxi voor ons geregeld uiteindelijk zijn we dus vertrokken een tegemoetkoming in de onkosten van een ander verblijf zou op zijn plaats zijn...

Voordelen:: Staff, lacation and atmosphere

Voordelen:: nice stay! people are very helpful! Josh, cherry, carlos and ashly good attention

Voordelen:: Really good staff, specialy Anna help me a lot and was really friendly

Nadelen:: The clining of the room

Voordelen:: Rooms were clean.

Nadelen:: Actually matching description. What should have been provided wasn’t.

Voordelen:: De locatie en het uitgebreide ontbijtbuffet.

Nadelen:: -

Voordelen:: EVERYTHING SUPER GREAT

Nadelen:: I love how clean the place is, how friendly and lovely the staff is. The servers at breakfast, the food of the chefs, the parking valet boys were Amazing people, the housekeepers, so professional, the front desk staff, excellent people. I will definitely comeback to RIU.

Voordelen:: Heerlijk ontbijt, fijn om buiten op het terras te eten.

Nadelen:: niets

Voordelen:: More choices breakfast

Nadelen:: Restricciones at the Pool Less workers

Voordelen:: The beach and location was nice with the exception of parking

Nadelen:: The staff were incredibly rude& not helpful. The pool is only open until 6pm. On a Wed. night there was a “concert” outside of our room near the pool playing terrible music until 10:30pm. I tried to call the front desk and no one answered. Foo

Voordelen:: That it was a nice place and I would probably choose a balcony room if possible next time I come!

Nadelen:: No microwave and the shower had no ledge so the water was everywhere. And the hotel shop was automatically adding tips from the card! What I need to give a tip for if I'm purchasing a 2 dollar bottle of water! As well as parking I didn't understand why I had to pay 31 dollars for parking if I'm a guest!

Voordelen:: Food was OK, but eggs and omelette did not taste very good , maybe quality of eggs was not good, and they were served hardly warm.

Nadelen:: To have tea/coffee maker , bath robe and slippers.

Voordelen:: The bar and the beach ⛱

Nadelen:: So when I booked the stay at RUI it said free parking but I had to pay 65 for two nights and the room didn't have enough blanket and it was hot they bearly had lights in the room. Also the cleaning lady was cleaning my room and I went in teal quick and she was using my cellphone charger which I didn't like. The outside pool was hot. But at least the boys that parked my car were super sweet and helpful.

Voordelen:: The staff mainly spoke Spanish especially at the front desk. I had to wait an hour to be given a room and there were no accommodations for making me wait that long. Also the said the would give me a room with a view but that wasn’t the case.

Nadelen:: They charge you $10 for hotel towels to go to the pool which is so stupid and cheap. The price I paid did not scream luxury hotel. They should be a 2 star hotel. There was nothing extravagant about this place.

Voordelen:: uitgebreid ontbijt en goede locatie aan het strand

Nadelen:: parkeren

Voordelen:: Locatie hotel hygiene niets op aan te mekwn. Gewoon goed

Voordelen:: The clean ness

Nadelen:: The maids knocking so early and constantly on the door

Voordelen:: Location, Free use of beach chairs, beach towels & bikes. Staff is awesome.

Nadelen:: Clogged sink, not super clean for the star rating you see advertised.

Voordelen:: geen ontbijt genomen

Nadelen:: niets

Voordelen:: Locatie, midden aan Ocean Drive, maar toch heel rustig in de kamer. Zwembad ook heerlijk relaxed uit de drukte

Nadelen:: Niks

Voordelen:: Vriendelijke mensen, top locatie. Fijne valet service die zorgt dat je auto op tijd klaar staat.

Voordelen:: Location

Nadelen:: I arrived on a Friday afternoon and upon arriving the hotel entrance was packed with people appearing as if it was spring break. The pool was packed with people twerking, smell of weed, and vulgar music blasting.

Voordelen:: Het vriendelijke en volop behulpzame personeel. De fietsen service is echt een aanrader en bij het zwembad hadden ze volop fruit en vers ijskoud water. Ook de handdoeken service is volop netjes!

Nadelen:: De muren vond ik iets wat dun waardoor je de gesprekken op de gang kon volgen. Nu hebben we er geen overlast van gehad maar voor zon hotel verwacht je dat niet.

Nadelen:: The $200 hold on my card

Voordelen:: Location and view are unbelievable!

Nadelen:: Wearing a mask but it is Corona time.

Nadelen:: Even thought the staff was very friendly the pictures on the website of the view are nothing like reality also the room was overpriced. I tried to surprise my partner with a luxurious night like advertised but it was nothing like that

Voordelen:: Location. In the heart of South Beach!

Nadelen:: Service. They don't provide housekeeping unless you ask!

Voordelen:: Clean and luxurious

Nadelen:: Nothing

Voordelen:: Geweldige locatie, op loopafstand van het strand.

Nadelen:: Valet parking is erg handig, maar duur.

Voordelen:: Absoluut niets! !!

Nadelen:: Alles was verkeerd!! Onmogelijk om in te checken.. Letterlijk ..Zou niet mijn geld terug hoewel ik niet weer. Personeel en management waren niet behulpzaam. Probeerde mij tweemaal... Nooit gebruik van deze site of verblijf in dit hotel. Moest snijden reis korte vanwege al het gedoe! Blijf weg

Voordelen:: The staff were all helpful & friendly & we were in a good location for getting around South Beach

Nadelen:: We stayed in one of the suites and the floors were very noisy to walk on & other guests walked about like elephants above us & the walls were paper thin . We had a really selfish noisy family next door who talked at normal levels & much higher through 3 nights of our stay so we couldn’t get any proper sleep at all. The doors all slammed everywhere. The pictures on the websites don’t give you a true picture. We couldn’t wait to leave the place. We definitely would not recommend the place to any of our friends.

Voordelen:: I really loved the cleanliness of the room. It was fresh, clean feeling, smelled beautifully

Nadelen:: There was nothing I did not like about the hotel

Voordelen:: We have been staying at the Riviera Suites a couple of times now and have never been disappointed. The personell is very friendly and always willing to help. We had a very pleasant stay, again. Beach is not even a five minute walk. Nice flair at the ground floor pool (but bring insect repellent with you). TV is working fine with HDMI. There are parking spots for $20 a day not too far away - like 7 minutes to walk.

Nadelen:: There was some noise from a construction site, but the personell tries not to place your room directly next to it. And even if it happens to be, they did not start before 9 pm and we were up at that time anyways.

Voordelen:: Suites are big, big enough to entertain in. Light and sound dampening decent--especially given that there's a lot of action across the street at Liberty Having two pools: one shaded, heated; the other rooftop and not--nice idea

Nadelen:: Place is pretty beat up, needs updating. Pools are unattended, messy. Walls are thin: Some staff are nice, others are aloof, unhappy. Outdoor seating is taken up with street people Restaurant is really dirty and trashy. Pushy at check out time

Voordelen:: Location

Voordelen:: Het ontbijt was goed en prijs kwaliteit zeker in orde.

Nadelen:: De kamer is aan een opknap beurt toe. De douche werkte niet goed. De keuken ontbrak een deur en de vloer was niet echt proper.

Voordelen:: Service. De baliemedewerkers zijn echt top. Proberen echt hun gasten te kennen. Sfeer in hotel is ook top. Twee zwembaden waarvan een erg leuk ingericht.

Nadelen:: De geboekte kamer met double bed was echt te klein. Een veredelde garderobekast. Opletten! We kregen het aanbod voor een meerprijs van 40 dollar per dag een suite te nemen. Zalig!

Voordelen:: Everything about this hotel is bad. Very very small rooms and dirty. Very expensive. Nothing good about this hotel.

Nadelen:: Very expensive for the service. Rooms are really small. I wasted $--- for small room. Parking is $42... ridiculous.

Voordelen:: Arismendy, Amaury, Christopher, Pierre, and the front desk manager (I apologize we only spoke briefly he gave me a great recommendation for a store I needed though) were all great && made my stay amazing. The property was well maintained and away from the crowds, we’ll be returning

Voordelen:: It’s location is good and the rooms are clean but very plain with little decor

Nadelen:: Very few security staff in the evening. A lot of people smoking marijuana on the premises and near the pool. Automatic 20 percent tip added without telling you and when questioned then said they all do it in the area. Asked for an extra blanket and was told they were all in the laundry. Not a good value or atmosphere for a family with kids

Voordelen:: Lekker dicht bij het strand, loop afstand naar de restaurants en winkels.

Nadelen:: Eigenlijk niets

Voordelen:: Bed was nices room was nice.

Nadelen:: Everything was Great. Thanks

Nadelen:: I was injured at the hotel and the staff was rude and unhelpful. I was most surprised at the at the poor attitude of the assistant general manger. I would never stay at this hotel again.

Voordelen:: Friendly personels, quiet, very good location, a lot of space

Nadelen:: Missing light in the wardrobes

Voordelen:: Doormen were excellent. Close to the beach with free beach chairs.

Nadelen:: Housekeeping is very poor because they do not understand a word of English. The wall is too thin. Could not sleep because of the TV noise next door. Reception may not be efficient; was charged different rates. Had to pay extra for the taxi because of the poor response when checking-out. No prior response to my mail sent asking as to how to get on the free shuttle-bus from the airport.

Voordelen:: Staff friendly and helpful, very comfortable and stylish suites with excellent and good quality facilities, lots of space, great location - easy walking distance to Ocean Drive. Poolside breakfast is sufficient, Free shuttle bus to the airport is a nice touch. I will definitely stay here again, much better than the last hotel I used in Miami.

Nadelen:: Rooms are very very dark, a torch would be useful to find things in your suitcase. Note that a hotel surcharge/tax of $15/day (per suite) is billed in addition to the figure quoted on booking.com

Voordelen:: This was a beautiful hotel with lavish furnishings. Great use is made of the space especially the pool area. The staff were great and added to the experience.

Voordelen:: Nieuwe, héél ruime kamers. Volledig in design interieur en perfect afgewerkt.

Nadelen:: Het enige minpuntje is dat je alles hoort. Blijkbaar een ouder hotel terug opgemaakt met slechte isolatie .

Voordelen:: Excellent !

Nadelen::

Voordelen:: The Rooms were funky and very spacious.The pool area was cool - not a massive pool - but enough to swim about and cool off. The cabanas and sofas around the pool were nice.

Nadelen:: No where decent or cheaper than the $30 valet parking. They should have an option for reduced parking. There are some mulit storey car parks about half way down collins (near the Chesterfield hotel) that parking is $20 per 24 hours.

Voordelen:: Rustig gelegen hotel, maar toch niet ver van de winkels, restaurants en barretjes.

Nadelen:: -

Voordelen:: Absolutely wonderful for its price and what it has to offer

Nadelen::

Voordelen:: Good sized and well furnished rooms, with art deco style. Friendly, helpful staff, good location for beach access and Lincoln Road shops

Nadelen:: A good stay, and decent value with a discount, but the hotel needs to be more on top of the maintenance: e.g. we had problems with the shower tap and temperature in our room and there was a rather basic breakfast on disposable tableware by a pool that wasn't cleaned during our stay.

Voordelen:: Dichtbij het strand! Suites zijn geweldig! Personeel is supervriendelijk

Nadelen:: Ontbijt is simpel

Voordelen:: Location

Nadelen:: Kamer niet op tijd gereed en lang moeten wachten wel korting ontvangen vanwege dit ongemak, niet geschikt voor families puur een party hotel is ook te merken aan onbehoorlijk gedrag van gasten, hygiene laat te wensen over, onjuiste facturatie uiteindelijk wel gecorrigeerd nadat wij dit hadden opgemerkt, tot twee keer toe een deposit op onze creditcard gereserveerd terwijl tijdens inchecken maar de helft van het bedrag werd gemeld, hotelkamers zijn aan renovatie toe. Al met al moet er volgens ons veel verbeterd worden aan dit hotel.

Voordelen:: Every thing about the hotel all your staff were most helpful and cheerful. Keep up the good work

Nadelen:: How can you beat perfection

Voordelen:: The ambience

Nadelen:: The food

Voordelen:: The view was amazing.

Nadelen:: Took over 30 minutes to check in. Most staff other than one person were rude. The hotel was filthy especially considering the Covid-19 issues. Would never stay at this hotel again.

Voordelen:: Very clean and comfortable. Close to all the hot spots in south beach.

Nadelen:: They tried to charge me a resort fee twice as their records were not up to date.

Voordelen:: Prachtige kamer en geweldig uitzicht over Miami Downtown. Kamer met balkon is zeer aan te raden!

Nadelen:: Er waren tijdens de poolparty geen handdoeken te verkrijgen bij het zwembad.

Voordelen:: Breakfast

Nadelen:: Torn living room furniture Ac blowing over bed

Voordelen:: The best view

Voordelen:: Only good thing about the hotel is the pool area and proximity to Whole Foods.

Nadelen:: Hotel rooms are dated and dirty. Carpets were stained, doors had dirty fingerprints, beds were low to the floor. Hotel charges a resort fee to use the pool and fitness center. Also, bought two frozen drinks from the pool and it was $50. Absurd prices!

Voordelen:: Location was excellent, concierge and outside staff were so helpful.

Nadelen:: Room was a bit tired, despite being told it was the best room in the hotel. I think it was spring break and so many people at the pool it was impossible to get a seat, despite paying a premium to stay. Woken at 4am, 5am and 6am with people leaving room parties and being loud along tone corridors.

Voordelen:: Love the look and feel of the hotel. Also a great location

Nadelen:: You can hear everything going on in other rooms so it was noisy at times.

Voordelen:: This hotel is beautiful & has very spacious rooms. The suite is real clean and well-kept. The sunset and the view from this pool are beautiful. I spent a few days there but it was enough to understand the atmosphere. The staff are helpful, friendly and very attentive. Thanks to Bianca very professional

Voordelen:: Stylish, nice sunset panaroma

Nadelen:: Very arrogant and not really competent staff; thanks for getting the 3th (lowest!) floor out of 17 floors even after asking especially for a high floor room in the reservation ("no chance, but the tower suit is still available with a little rate change from 445,- to 3.500,-"); everything in the hotel is completely overpriced: restaurant, poolbar, parking, even the internet has to be paid (ridiculous!) and so on...

Voordelen:: Good quality hotel, with great fusion restaurant

Nadelen:: Location from south beach

Voordelen:: Wonderful posh luxurious hotel in south beach Miami. lovely pool with around the clock bar service. welcoming staff ,everything is ready for you to enjoy your stay. we left few things during a quick check out ,they sent them back to us ASAP.

Nadelen:: 1- painfully there is not even a penny complementary stuff you need to pay for even a glass of water!2- No information regarding the inside USA calls (they call it long distance calls and the price kills! even if you call someone in next door state)

Voordelen:: design

Nadelen:: The hotel is far from beach, very laud tonight from the bar and pool.

Voordelen:: pool

Voordelen:: Fantastische ligging, prachtige loftachtige kamers met uitzicht op Biscane Bay en de skyline van downtown Manhattan. Mooie buitenruimte met zwembad en ligstoelen. Hip designhotel met duidelijke handtekening tot in alle details van ontwerper Marcel Wanders. Prima restaurant.

Nadelen:: Werkelijk álles kost geld: Internet niet gratis ( 8 dollar per kwartier!), valetparking (verplicht) kost 37 dollar per dag (terwijl de parkeergarage onder het hotel ligt), restaurant is erg duur.

Voordelen:: Very friendly staff, beautiful pool.

Nadelen:: Our first room was very dirty and second room (which was an upgrade) was still not great. Couches were stained, dirty sheets, bathtub and bathrobes. pool bar is expensive.

Voordelen:: Dit designhotel is een keer wat anders dan een standaard hotel, hoewel het aan de ene kant ook iets weg heeft van een luxe ikea inrichting. Er is een goed restaurant bij het hotel en het zwembad en uitzicht is ook prachtig. Personeel is erg behulpzaam, correct en snel.

Nadelen:: 's Nachts wakker geworden van mensen die over de gang liepen maar dit is snel rechtgezet door het personeel van het hotel. De standaard prijzen die in de kamer hangt van USD 500 is echt te veel gevraagd.

Voordelen:: The pool area was fantastic. Upgraded us to a suite!

Nadelen::

Voordelen:: Booked a Bayview Studio, for a family of four (2 kids). Excellent views to downtown Miami and the Bay. Very spacious room, with interesting decor. Excellent restaurant, fusion of of Cuban with Asiatic cuisine. Very good pool area, too (swimming pool heated). Very friendly personnel in the restaurant and the reception, as well as the housekeeping staff. Ideal place to get the relaxing and glamorous atmosphere of the city.

Nadelen:: The room's door was poorly isolated, therefore there were some noises coming from the corridor (we stayed at the hotel at a weekend with parties organized each evening/night). Parking is exclusively valet (charging an quite high daily rate), with little choices for alternative parking around. The minibar is a kind of a mini-in-room-shop (selling T-shirts, souvenirs, toiletry, etc.). No free WiFi.

Voordelen:: schitterend hotel, apart en toch sfeervol. trendy met mooi sunset

Nadelen:: onduidelijke booking, voor 3 gereserveerd maar kamer was voor 2 pers.

Voordelen:: Fraai designhotel met uitermate fraai uitzicht vanuit het zwembad over de skyline van Miami. Aanrader !

Voordelen:: Locatie

Nadelen:: Kamer, service, lift was gebroken

Voordelen:: Location, room, and service.

Nadelen:: Valet parking overnight at $47 was a lot to pay for.

Voordelen:: I will say the staff at the pool was exceptional! They were friendly and extremely accommodating. The staff at the front desk desperately need to be retrained in hospitality.

Nadelen:: The rooms were dirty! I have pictures to prove it. The sheets hadn’t been changed, and had nasty stains on it. When I asked the front desk to have housekeeping re-clean the room. They informed me they suspended housekeeping services because of Covid??? Does that make sense to anyone? Completely unsanitary! Trash was left in the hallways all day. We went to Walgreens a few blocks down and cleaned the room ourselves. The service was horrible, the least they could have done was faked some concern, especially the manager. Never again!!! Great location but there are plenty of other places to stay in the vicinity. Collins Ave - South Beach

Voordelen:: That the beach was so close & the hotel is super stylish.

Nadelen:: Our room was not very clean. Clumps of hair in every corner, I highly suggest the cleaners use a vacuum. The pool cleaner showed up in the middle of the day to try and dump all the chemicals in. Drinks expensive and I wished they had a better food menu. The staff are friendly but either not very well trained or don't care to really listen to what you are saying. Most don't speak good English, which was a big problem. If you are a Spanish speaker, you will be fine.

Voordelen:: Location was excellent, every employee we encountered treated us like family and we never felt pressured to tip but I always do. Hotel employee at the front desk was amazing, Hotel employee at the pool waited on is hand and foot and couldn't have been nic

Nadelen:: The rooms were a little noisy. But not bad enough to make us complain or be bothered by it.

Nadelen:: Room wasn’t as large as expected.

Voordelen:: I loved the view from the ocean view balcony rooms and the location was close to everything n south beach is only a mile away

Voordelen:: Honestly the only thing that I liked was the view.. but even that was ruined by the dirty streaky windows.

Nadelen:: This hotel has to be the dirtiest place I've ever stayed. I've stayed at Motel-6's that emphasized cleanliness much better than the Nautilus by Arlo. It is always important to clean a room but to have such dirty rooms during COVIs-19 is irresponsible.

Voordelen:: Very good location right in front of the beach. Stylish, elegant lobby. Nice view from the rooftop terrace. Ocean rooms with balconies are the best.

Nadelen:: Terrible strong smell, as people seem to be allowed smoking substances on balconies, so just imagine how stinky it is when it all gets mixed up with the hotel air fresheners! Unprofessional staff. You sort something out with one person, but nobody else gets informed. I extended my stay for extra 1 night, but next morning I heard the maid screaming 'what time you're checking out?' The staff at reception were not communicating with each other. Not enough staff. Very often you can't get through on the phone to the reception. Rubbish left by guests in front of their doors often stays untouched all day or night. Not enough reception staff. Bleached urine stains on bathroom wall near the toilet. Cleaning seems to be done 'for the eyes only', clean shiny main elements, but dust and hair in corners and even sides of the bed. Very clumsy electronic light system in the rooms, with only 1 switch near the entrance! Only 2 lifts /escalators for hundreds of rooms mean you sometimes need to wait in queues. Staff are not uniformed, so you don't know who is who, especially inconvenient when using the valet parking. No concierge. Overcrowded pool. Definitely not a 5star hotel.

Voordelen:: The pool area was nice and staff was friendly

Nadelen:: From outside the hotel : Calling the hotel I could not get connected to the front desk Also the 4th floor had a mildew smell by elevator

Voordelen:: Spacious, clean, bright room with comfortable bed. Inviting lobby, cozy outdoor area. Beautiful pool and beach. Great location, close to shopping, restaurants and bars. Friendly staff.

Voordelen:: The staff were so friendly and helpful! I also loved the pathway to the beach!

Nadelen:: I guess the only thing I can say was the food on the dinner menu at the restaurant was quite foreign to us, but what we did order we liked.

Voordelen:: Friendly Atmosphere