Vind goedkope vluchten naar Kaapstad

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "Everything."

Voordelen: "Crew was very polite and helpful."
Nadelen: "Quality of food could be better Hindu meal was not as good as expected"

Nadelen: "maybe they can offer more snacks on the plain"

Voordelen: "The crew was amazing and welcoming and warm."
Nadelen: "The toilets was not clean and the boarding delayed without any explanation"

Voordelen: "The service is excellent. Best of the airlines bar nane"
Nadelen: "The grill chicken that comes w/ the scrambled egg breakfast was kinda dry. Otherwise, all’s good."

Voordelen: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Nadelen: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Voordelen: "Attentive crew, good menu"
Nadelen: "Providing in-ear noise-canceling headphones instead of the typical around ear noise-canceling headphones"

Voordelen: "The airline was helpful even though the flight was delayed"

Voordelen: "Qatar is awesome. Amazing service and great new planes."
Nadelen: "All good"

Voordelen: "Service and entertainment."
Nadelen: "Food."

Voordelen: "Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you"
Nadelen: "There was nothing I didn't like about this flight"

Voordelen: "Customer service"
Nadelen: "Food"

Nadelen: "Food"

Voordelen: "Modern plane and great crew."

Voordelen: "Staff was excellent"

Nadelen: "Internet kept cutting off despite me paying."

Voordelen: "Good leg room. Food was best airline food I've ever had....... By far"
Nadelen: "The added journey flying around Saudi Arabia. Adds extra time onto a very long flight. Would put me off flying Qatar again"

Voordelen: "the attention in general for me was excellent."
Nadelen: "may be the fact that it was the same kind of food in both of the flights I had, is not that it was bad just in my opinion they should have more option, especially for south american people, thank you"

Voordelen: "Crew"
Nadelen: "Preboarding area had no bathrooms. Boarding process was erratic with conflicting calls for zones. Discomfort with people bumping you as they walked down the aisle..toilets unkempt. Exit row USB port misaligned with seating area, so my USB cable bent and broke."

Voordelen: "All good"

Voordelen: "The Crew The Food"
Nadelen: "The fact that we (my son and I) had to wait at the airport for over 9hours transiting. right after a 9hr 35miins journey."

Voordelen: "Boarding and crew were excellent."
Nadelen: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."

Voordelen: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Voordelen: "Loved the food and entertainment."
Nadelen: "Not enough leg room and space between the chair in front."

Voordelen: "Great crew members. Very friendly and helpful. Qatar Airways is great about providing pillows, blankets, ear plugs and eye masks. Really good food as well."
Nadelen: "The seats were very close together. With the tray folded out it was right against me without being extended. Leg room was cramped."

Voordelen: "Excellent service"

Voordelen: "Friendly staff. Good food."
Nadelen: "Unlike my flight from US to Qatar, this flight was outdated and their video streaming touch device was old."

Voordelen: "Comfort of the seat/bed"

Voordelen: "The airline stewardesses were Fabulous! Especially one from Doha to Cape Town. Food was good and more than enough to eat. I was impressed by the scheduled meals and drink offers , very important for a dietetic"
Nadelen: "No leg room, can't stretch your legs properly so my bad knee was in pain"

Voordelen: "Crew were extremely helpful and kind. Very responsible and polite."
Nadelen: "LCD was not touch screen and was extremely difficult to work with . I couldn't scape from an accidental menu which I was dropped in games and missed whole flight to enjoy something in LCD ."

Nadelen: "I did not like the fact that on now 3 flights I have lost miles, as on every flight I have tried to sign on as a member or frequent flyer and on all flights, there were no entry forms. This is also after my attempt to complete one on line, which I have had no response to."

Voordelen: "The check in crew needs training and learning the international rules Also they are missing kindness"
Nadelen: "Need completely replacement with expert crew"

Nadelen: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."

Voordelen: "The flight went fairly smooth, the staff were courteous and the food was as good as can be expected of airline food. There were several courses and options, which is always appreciated."

Voordelen: "Crew are great and entertainment options are good."
Nadelen: "The seats are quite uncomfortable and small. Really struggled to get comfortable."

Voordelen: "Aircraft was much better than the flight from US, food was great. The only thing I wished for was more movies."
Nadelen: "Lack of movies"

Nadelen: "Not that many choice in movies"

Voordelen: "The plane number one is very good but the onther one to cairo is good not like the first"

Voordelen: "Flawless boarding, service, food."
Nadelen: "We arrived 2 hours and 40 minutes late due to technical issues with the aeroplane. We were kept informed and we arrived safely, so this is a nibir complaint."

Nadelen: "Food options on both legs were terrible. On the first leg, only one of the three options was actually available. I understand that you have to account for varied decisions by customers, but only having one of the three listed options when you're just half way through the cabin is pretty weak. Disappointed that entertainment options hadn't changed from the previous month."

Voordelen: "they have a good movie selection"
Nadelen: "it took awhile for us to get our bags in denpasar."

Voordelen: "It was a good flight. I'd give it 4 of 5 stars."

Voordelen: "Intertainment was very good"
Nadelen: "The hostess were not in profisional, they were very rush while giving the food the toilet was not clean"

Voordelen: "I was able to sit with my family - Our original seats were not together"
Nadelen: "Food choice"

Voordelen: "timing"
Nadelen: "qatar airlines has some old airplanes foods are not good"

Voordelen: "food is amazing"
Nadelen: "seat is outdated, but new seat for biz is coming very soon"

Voordelen: "Entertainment the most. Movie selection was fairly good for a 3 or so hours flight"
Nadelen: "The food. Same selection as my flight from the US to Istanbul. Please change menus once in a while. One of the Male flight attendants was not too friendly."

Voordelen: "Everything...the food was delicious, the staff was gracious and always went the extra mile."

Nadelen: "Entertainment device was broken, and there was no crew passing by (without food or drinks) to ask him/her about it."

Voordelen: "Turkish got us on board although our incoming flight was delayed."
Nadelen: "Food of poor quality and possibly unhygienic as I developed tummy problems."

Voordelen: "Every thing about my trip"
Nadelen: "The mashing not working in the airport in Istanbul for visa , and the internet, if u want the internet u need to have your phone active to get the code to put on so you get the service internet!!!! Same with a visa !! And since we are more a resident we don’t have local # of Turkey"

Voordelen: "Food, comfort, wifi, entertainment."
Nadelen: "The flight left an hour late. But the crew never explained why the delay."

Voordelen: "Sleeping accommodations, storage, crew attentiveness in business class was outstanding. 5he business lounge in Istanbul was the best ever. Great airline."

Voordelen: "Staff"
Nadelen: "Runny yogurt, hard bread, meals are served to late, not enough water given while flying No space between chair No snacks in between meals No communication in Istanbul for connecting flights They don't smile or greet on Istanbul very official"

Voordelen: "The food and the entertainment was excellent!"
Nadelen: "There was no boarding announcement. I was given a boarding zone for no reason; boarding was a free for all. Our flight was delayed by almost an hour. We sat on the plane, by the gate, while the crew called the Istanbul Flight Control to figure out when our plane could arrive. This flight had been scheduled for weeks; I would think they could plan the arrival time to be the ACTUAL arrival time."

Voordelen: "Great crew, good entertainment, nice planes."

Voordelen: "Excellent food"
Nadelen: "Boarding was a bit chaotic"

Voordelen: "I really liked the selection of food, beverages, and movies"
Nadelen: "Economy is SO cramped for such a long flight."

Nadelen: "Nothing"

Nadelen: "Y"

Voordelen: "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
Nadelen: "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."

Voordelen: "Food"
Nadelen: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."

Voordelen: "On time departure and landing"
Nadelen: "My mother was not provided with wheelchair at the Istanbul airport"

Voordelen: "The service and the cleanse up to the tope"

Voordelen: "The check in process was good. The agent was very helpful and pleasant. The food was actually just as good as the Delta flight from Minneapolis to Amsterdam."
Nadelen: "Older equipment. A little bit tight. But not too bad."

Voordelen: "Comfortable, great food, awesome crew! I love that they have a great variety of entertainment material."

Voordelen: "the flight was comfortable and the crew as very warm"
Nadelen: "since i had a connecting flight and in changing timezones i as served breakfast in both flights in a duration of 12 hours. the food was also not according to my taste buds."

Voordelen: "Quick check in. Nice staff."

Voordelen: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"

Nadelen: "Food was dried out and tasteless"

Voordelen: "The food was pretty good"
Nadelen: "The seats were too close so you could hardly move when the seat in front reclined. They didn't clean the bathroom during an entire 13 hour flight and it needed it."

Voordelen: "As above"
Nadelen: "As above"

Voordelen: "Information was given on time regarding schedule. The flight itself was good, and in flight crew were attentive and provided you with enough attention"
Nadelen: "food could be a bit better. Scrambled eggs were too undercooked and the kofte was very dry."

Voordelen: "I used the prime lounge in Istanbul and when it was time to go, I was able to practically walk on the plane without any wait. The seats were comfy and didn't have a ton of legroom but it wasn't bad. The staff we're friendly and helpful. The in-flight entertainment had a pretty impressive selection and had one of the best-designed interfaces I've seen so far (and I've ridden a variety of airlines). Last and most important, the food was hands down the BEST I've had on a plane. Turkish is killing it, they're my new go-to airline!"
Nadelen: "I really can't complain about anything, even if I try! Maybe the touch screen sensitivity on the entertainment console seemed a little off, but that's just nitpicking"

Voordelen: "Food is bad.no other word is fitted. All the rest is good."

Voordelen: "good entertainment system good legroom new airplane"
Nadelen: "lowered the food standards compared to previous flights flight was late"

Nadelen: "My first time flying with Turkish probably my last. Too many delays, first from SF to Istanbul and then the worse part no one was able to tell me from which gate my flight to TLV, I received at least 6 emails from you saying a different gate each time and we had a delay almost two hours in Istanbul. Because of all the delays I missed a few important phone conferences regarding my business. Unprofessional service! if I was running my business the same way I had no business! Not going to do this mistake again!"

Voordelen: "The entertainment"
Nadelen: "every other thing 1 the host ladies are not pilot and were in my back long before the pilot speak of it like closing the TV or the seats"

Voordelen: "The service was good"
Nadelen: "Didn't like the airplane. Bit old. Too long till boarding."

Voordelen: "Just entertainment system and crew makes your life easier on aircraft."
Nadelen: "Long boarding time from Amsterdam to Istanbul. No explanation of delay and THY wants you to wait miserably on gate. On Schipol airport there is screens everywhere and they do not bother to update the status of boarding. Instead, they behave like everything is normal you are the person making the problem."

Voordelen: "Friendly crew. Good food."

Voordelen: "service always good"
Nadelen: "on the last flight didn't even have a personal monitor"

Voordelen: "The flight on time"
Nadelen: "Nothing. A short flight, not much expectation besides on time departure and arrival"

Voordelen: "The Turkish airline staff was great and very helpful"
Nadelen: "Itinerary on the way to Amsterdam was not correct and made me miss my first connection No option to pick vegetarian food ."

Nadelen: "to hot, very hot!!! ו suffered too much"

Voordelen: "Muy buena aerolínea. Todo estuvo bien. 100% recomendada."

Voordelen: "food + entertainment"

Voordelen: "I am always pleased with Turkish Airlines service and I love that they still give the little extras. It makes me feel more comfortable and the earplugs are always welcome!"

Nadelen: "Leg space a nighrmare!! Was uncomfortable for all the 13 hrs of the flight. Terrible experience"

Voordelen: "It was a 12 or 13 hour flight and except for sitting too much we were never uncomfortable. The service level made me think we were back in the 80's. Hot towels, attentive service, tons of food and free drinks. There was actually one meal that we would have eaten even if it wasn't on a plane. They gave out full size blankets and pretty fluffy pillows. (I bring our own anymore, because you never know if you will get one on most airlines, and if you do they're usually useless). Their entertainment system was amazing. We caught up on all the recently released movies that we've wanted to see for FREE! If only Netflix had this quality of movie offerings. They had fresh flowers in the huge bathrooms. It's that type of attention to detail you just really don't see anymore."
Nadelen: "Can't think of a thing that could actually be changed."

Voordelen: "Service when it was done"
Nadelen: "Infrequent service Crowded Entertainment system bad"

Voordelen: "All perfect this time. Food was so tasty as always:) crew is very kind."
Nadelen: "Always delay flight"

Nadelen: "The flight from DXB was delayed, causing us to miss the connection to LIS in IST. 2 hours after standing at the transfer desk they put us on a flight to LIS via CDG. Luggage was kept in IST. Now we are in LIS with no luggage and no confirmation on its whereabouts. Lost and found staff at LIS (Portway) showed total confusion in claiming luggage was in CDG. Today two planes arrived in LIS from IST, none of them with our luggage. Screen shows my name with mention "Not loaded" regarding the luggage. This incompetence is unacceptable from "Europe's best airline". This title is misleading advertising and should not be allowed."

Nadelen: "Did not update food preferences after the flight was changed due to cancellation by Turkish airlines"

Voordelen: "I love the comfort and hospitality offered by the Turkish"

Voordelen: "It was my birthday and the flight attendant gave me a rose, gummibears and champagne and congratulate me and I was very happy to receive that gesture"

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Nadelen: "Luggage was not received. Now being told it will take up to 5 days! Unacceptable performance"

Nadelen: "crew and knowledge on parent control for video, kids safety jacket not distributed and no knowledge or help on connecting flights and no knowledge on car seat use in flight (i was told it was NOT safe to have the child in the car seat for take off and landing)"

Nadelen: "Viaje corto"

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Voordelen: "Seat is small"
Nadelen: "On time boarding"

Voordelen: "Horrible seating, boarding was a mess, not sure what flight to get on!!"
Nadelen: "Don't fly United"

Nadelen: "My luggage did not make it with me."

Voordelen: "The crew was professional and polite"

Voordelen: "The problem was with the booking, cancelled flights- under stable- but nobody willing to make it right. Flights still screwed up"
Nadelen: "Give some customer service to your paying customers. Don't make a bad situation worse. Practice a can do attitude. Very disappointed in customer service. Not the flight itself."

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Voordelen: "Was nice and pleasurable"
Nadelen: "Nothing"

Voordelen: "Lovely crew"
Nadelen: "Airport is too hot"

Voordelen: "Very comfortable flight with plenty of food, drink, entertainment and good service. Flight left on time."
Nadelen: "The flight departure time was too close to the arrival time so we ended up running thru the Frankfort airport."

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Clean aircraft, very friendly crew, good food, overall great trip."

Voordelen: "Overall experience was great. Crew was nice, good food, boarding went smooth, flight was on time."
Nadelen: "This flight went well, crew was nice, flight was on time ."

Voordelen: "Pleasant flight all around."

Nadelen: "Standing outside of the plane in the freezing hail, when my clothing was completely unequipped for it"

Voordelen: "Firstly, the food was great!"

Voordelen: "The premium economy clas was wonderful. All of the amenities, comfort, room made a long trip far more enjoyable. The crew was right there to help me get to the next gate."
Nadelen: "Frankfurt airport is dreadful. I'm elderly and being forced to climb up and down stairs to the Tarmac with luggage and then crammed into a bus to the terminal was terrible. I would avoid Frankfurt at all costs. Lufthansa needs to take some initiative with this."

Voordelen: "Staff were amazingly helpful n friendly. Food was yummy."

Voordelen: "I was upgraded after all the pressure from thehurrricane this was the icing on the cake"

Voordelen: "Not much"
Nadelen: "Entertainment system wasn't working. 11 hour flight. Boring. No seat change available. No reading light, as light controlled by entertainment system. Seats in front of toilet cluster lit up every time door was opened. Crew were slow to react. Wasn't a priority. Ruined the excellent first leg of had from Philadelphia to Frankfurt. Do they run inferior planes to South Africa compared to USA?"

Nadelen: "Nothing"

Voordelen: "Great service both before boarding the plane and while in flight. The check in line was out of control, but lufthansa staff members ensured that I could still make my flight."

Voordelen: "priority boarding, entertainment"
Nadelen: "aisle bulkhead seat: curtai separating business class from economy was hanging over my legs."

Voordelen: "Staff"
Nadelen: "Food"

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Nadelen: "We were detained at the airport after boarding and then deboarding without information. The entire flight was locked in a room and not allowed to leave with very little explanation as to why. After 5 hours they let us board another plane. There was water and candy supplied as food. It was a joke for anyone with kids or the elderly. Nevermind anyone with health concerns. BAD way to manage a crisis in my opinion. We were treated like cattle. And these were NOT cheap tickets."

Voordelen: "Air dolomiti - great service, prosecco in a real glass and with small sandwich provided."

Voordelen: "Afterall I did get rice iso pasta."
Nadelen: "Cold. My chair was bumped because us was just a little bit broader in the gangway than the other chairs. (54c) There is no possebility fot ordering foid for me: diet is without grains at all and without sugar at all."

Voordelen: "We were well taken care off for a short flught"
Nadelen: "Nothing really"

Voordelen: "All the staff was very friendly and helpful."
Nadelen: "Terrible leg room."

Voordelen: "Crew was more understanding. Placed us to row 18...emergency exit."
Nadelen: "Checked online from row 21 to 6. Got a new ticket whilst boarding to 25: last row. Explanation...otherwise the plane was not able to go in the air...absolute bullshit. With my weight and of my fellow members better to let us in the front.. Row 6 was given to a miles & more client..."

Voordelen: "Everything else."
Nadelen: "Boarding was chaotic."

Voordelen: "Food and beverage service was excellent on these Star Allisnce international flights booked by United but operated by Lufthansa."
Nadelen: "Leg room in economy is inadequate for international flights. Seats had no cushion left in seat bottoms. It was like sitting on cement."

Voordelen: "Plane not full so we hat an extra Seat"

Voordelen: "Smooth boarding and flight, fun snack (cakes on a plane!), relatively quick and easy."
Nadelen: "I can't think of anything to complain about for European commuter flights."

Voordelen: "That was the best airline meal I've ever eaten. It was a lightly curried chicken. Outstanding. Extremely fast boarding. Boarded entire airplane in less than 15 minutes. Nice selection of movies and audio. All of which you could stop, pause, fast forward, and rewind."
Nadelen: "No reading lights. No attendant call button I could find. Not much air volume. That pesky lack of leg room. Short seat belts."

Voordelen: "Crew was beyond standard. Very nice and friendly and always accommodating."
Nadelen: "They ran out of vegetarian meals."

Nadelen: "Service, always delay"

Voordelen: "The food was nice and the stewardess were professional."
Nadelen: "My ticket didn't specifically say I'm not allowed to have check-in luggage, so I needed to pay extra for that. I also got too little transfer time and barely made it because my flight arrived late. Then, my luggage got lost during the transfer, so I had to wait for 5 hours, which made my plans a mess. Overall not satisfied with my flight"

Voordelen: "Seats comfortable. Decent legroom. Crew pleasant. Food was very good especially for a very short flight."
Nadelen: "I did not know I had purchased economy light ticket. With this you can only carry on 18 pounds and must check and PAY to check any other bag. I looked at my reservation from Vaysms and did not see notice of this. Surprised that one hour trip at this price , well over $200, was in this category. Also trying to buy the option for the bag on phone was difficult. Whole page with options would not show and getting English version was difficult probably because page would not fit on screen."

Voordelen: "Our flight out of Amsterdam was roughly 30 minutes late. Since we were connecting to an International flight to return to the US there was no possibility we would be able to get to the International terminal through security and board our flight in the time available. So, Lufthansa staff met the connecting passengers as we disembarked, shuttled us via bus to the International terminal and ensured we made our connection. Finally, for airline food it was quite good (Vegan)."

Voordelen: "This Transavia Airlines is not good at all."
Nadelen: "Many things cheaper does mean better."

Voordelen: "Yes"
Nadelen: "Nothing. Flight was amazing"

Voordelen: "Services is good ."
Nadelen: "Food can be better"

Voordelen: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Nadelen: "I flew economy and all was good and appropriate to the level."

Voordelen: "Decent price for economy comfort seat, 4A."
Nadelen: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Nadelen: "Delay due to strike"

Voordelen: "Great airline"

Voordelen: "The aircraft"
Nadelen: "No overbooking next time!"

Voordelen: "Comfortable seat, great crew."
Nadelen: "Flight delayed, no USB port and no entertainment"

Voordelen: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Nadelen: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "absoluut geen klachten"

Nadelen: "Uitermate tevreden!"

Nadelen: "Vertraging"

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "Friendly attendants. Decent food, and frequent snacks and beverages."
Nadelen: "No charging ports for electronic devices."

Voordelen: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Nadelen: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Voordelen: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Nadelen: "there was no lounge close to our departure gate"

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Nadelen: "The streaming service didn’t work"

Voordelen: "Great service"

Nadelen: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Voordelen: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Nadelen: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Nadelen: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Nadelen: "Amesterdam airport employee was really rude"

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Voordelen: "Excellent experience with the cabin crew."
Nadelen: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Nadelen: "Flight was delayed"

Voordelen: "The flight attendants could not do enough for you."
Nadelen: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Voordelen: "Prima vlucht! Geen aanmerkingen."

Voordelen: "In Toronto werd ik aangesproken door een dame van KLM met de vraag hoe ik reisde, alleen of in groepsverband etc. Zij gaf aan dat ik gebruik kon maken van de lounge en dat er hulp aanwezig was om bagage in te checken bij de self check-in. Uitermate vriendelijke en behulpzame dame. Tijdens de vlucht was er zeer vriendelijk en behulpzaam cabinepersoneel beschikbaar."

Nadelen: "Lang wachten bij de incheck"

Voordelen: "We vertrokken vanuit Tapei 10 minuten voor plan. We kwamen bijna 3 keartier voor schema aan."
Nadelen: "Omdat Economy Comfort vol zat (een maand van te voren), een exit roe geboekt. Wel veel beenruimte, maar in de breedte echt te krap voor een vlucht van 12 uur."

Voordelen: "De reis verliep voorspoedig. Diner en ontbijt waren redelijk."
Nadelen: "Film aanbod was aan de magere kant."

Voordelen: "Niets!"
Nadelen: "Op papier was het een KLM vlucht. Maar tijdens inchecken werd het een Jet Airways vlucht. Alle privileges als platinum frequent flyer was direct weg. Geen voorrang bij inchecken, geen voorrang bij handbaggage check,."

Voordelen: "Comfortabel en netjes"
Nadelen: "Personeel is niet altijd even vriendelijk. Een glimlach kost niets, toch?"

Nadelen: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Voordelen: "They were awesome."

Voordelen: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Nadelen: "No complaints at all."

Voordelen: "Crew was friendly, and the food was better than the usual KLM fare."
Nadelen: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Voordelen: "Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it."
Nadelen: "Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++"

Nadelen: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Voordelen: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Nadelen: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Nadelen: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"

Nadelen: "Seats were too close together."

Voordelen: "Check in agent extremely helpful and friendly."
Nadelen: "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."

Nadelen: "Tell me i would misst the next flight and that my beg will not go to the final airport."

Nadelen: "Geen wifi voor 9 uur"

Voordelen: "The crew was very friendly."
Nadelen: "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."

Voordelen: "Friendly crew"

Voordelen: "The crew was pleasant and boarding efficient I lucked out with first class"

Voordelen: "cbvghjkl;"
Nadelen: "mmmm"

Nadelen: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."

Voordelen: "Intranet wifi meant I could watch entertainment on my iPad"
Nadelen: "Seats are very uncomfortable"

Nadelen: "It was great trip thank you Air France"

Voordelen: "Crew was friendly and attentive but hard to understand"
Nadelen: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."

Voordelen: "On time, staff was nice."
Nadelen: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Nadelen: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Voordelen: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."

Voordelen: "Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing."
Nadelen: "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times."

Voordelen: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"

Voordelen: "No extra charge for simple refreshments."

Nadelen: "My luggage was lost in Paris. Now I need to wait still."

Nadelen: "Vlucht door vertraging van uit lax gemist op een paar minuten"

Nadelen: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."

Nadelen: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Nadelen: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."

Voordelen: "La entrada"
Nadelen: "El resto de cosas"

Voordelen: "Free snack and drinks. Good service."

Voordelen: "I didn’t actually liked the entertainment"
Nadelen: "I just didn’t enjoy the entrainment."

Nadelen: "I was asked to change my seat repeatedly"

Voordelen: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."

Nadelen: "Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services.."

Voordelen: "The crew was Nice onboard But in the AirPort No Good at all.."
Nadelen: "People in CDG AirPort Seen so Rude or stressfull, Well also a flight almost 3 hours with out entreteiment .. boring .."

Voordelen: "Punctueel"
Nadelen: "Geen ontbijt of iets dergelijks, dit ondanks vroege vlucht."

Voordelen: "Normale vluchtte t"
Nadelen: "Te last vetrokken"

Nadelen: "only there were del;ay at JFK"

Voordelen: "Priority boarding"
Nadelen: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."

Voordelen: "All of the crew were friendly and the flight was on time."
Nadelen: "No problems"

Voordelen: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Nadelen: "1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off"

Nadelen: "Freezing"

Voordelen: "The fact that the plane made it to SFO"
Nadelen: "Downgrade without notice or consent separating family. Paid full fare for family to travel business class together. AF without our knowledge downgraded one member, separating a mother from her 3 year old daughter. They offered no compensation, no apology, and CDG ground crew was terribly rude. All anyone said was, nothing to be done, now please Leave"

Voordelen: "Amazing service, seat and FOOD"
Nadelen: "Nothing"

Voordelen: "The boarding process was smooth and the crew friendly. Flight ran on time."
Nadelen: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."

Voordelen: "Crew was wonderful Helpful, pleasant, capable"
Nadelen: "Waiting for late passengers & their luggage"

Voordelen: "It was a short flight."
Nadelen: "Seat to seat space OK for anyone under 4 ft tall. Pressed intoth seat framein front, I couldn't even turn or get my feet under the seat to extend."

Voordelen: "A short flight but attendants served us a snack and water with a smile."
Nadelen: "No business class"

Voordelen: "I like that they still feed you and provide alcohol for free, even on a 40 min flight (unlike BA)."
Nadelen: "At one point during the flight I took a video out of my window with my camera, a member of the cabin crew barked at me in French. In bewilderment I asked her in English to repeat herself and she sarcastically repeated what she had said, in French, I asked for her to speak in English (which she had done to me previously on this Paris to London flight) yet again she scolded me in French. I was left absolutely none the wiser and it left a bad taste in my mouth."

Nadelen: "Delay over an hour"

Voordelen: "I didn't feel cramped in a Window Seat. Two meals were served during the flight. It was nice to get back to being fed something other than skippy snacks on an airline flight."
Nadelen: "I was ignored over and over again as ice cream, drinks and snacks were offer by the crew. It would have been nice if some would ask me before falling asleep if I wanted to be roused for snacks and desserts. After being on back to back flights of more than 10 hours each it would be considerate for the crew to be aware of my length of travel and to make sure they don't assume my resting my eyes is the same as me being asleep. Even when I was awake it appeared I was being overlooked, ignored and left out of complimentary services I saw other receiving....my bad for not asking to be noticed."