Vind goedkope vluchten vanuit Rotterdam naar Los Angeles

Voordelen: "Very clean plane, comfortable seating, crew great, food actually delicious!"

Nadelen: "Was overnight flight but food was served very late and lights were on for a while so people were getting drunk and loud with free alcohol served but no milk for toddlers available."

Nadelen: "Hi, Pliz sort out the menu,the food was rubbish."

Voordelen: "Crew was fine."
Nadelen: "Boarding could have been more organized."

Voordelen: "crew vriendelijk"
Nadelen: "Geen entertainment en slecht voedsel"

Nadelen: "Delayed 24 hours due to a massive system failure on BA's part, we were stuck on an old 747 with tiny seats, a ridiculous seat pitch, mediocre food. At least it got us home."

Nadelen: "Wifi was down all the way."

Voordelen: "The flight was smooth and quick. Got to LA within 40 minutes."
Nadelen: "They could've provided some snacks."

Voordelen: "No drinks or snacks for econome class. Its just a 1 hour flight, KLM Does serve on 1 hour flights."
Nadelen: "See above."

Voordelen: "Polite, friendly staff."

Voordelen: "Beenruimte"
Nadelen: "Te laat vertrokken en om vliegveld cirkelen omdat City vol was."

Voordelen: "Niets"
Nadelen: "Grote vertraging, geen uitleg, geen gratis versnapering om het goed temaken"

Voordelen: "The air hostesses were first class. Pleasant, efficient and professional."
Nadelen: "The tv selections. Could have had more variety"

Voordelen: "The Heathrow terminal, Amazing. Why does everyone in window seats keep all the window shades closed -- throughout the entire flight? It was daylight and beautiful outside. Are they all vampires? Why did my overhead light shine on the seat next to mine? Never mind... the flight was fine. Nothing to shout about, except for what I wrote in the next "What I didn't like" box...."
Nadelen: "I was assigned a window seat. I asked an agent if I could get an isle seat because I am a little claustrophobic. She said yes, and gave me 24D. Great, but I was annoyed and upset that she did not warn me that it was a front seat, with now place to put my personal bag. The wife of the guy next to me was 10 seats away, so I found an isle seat at the back of the aircraft and moved, so she could be with her husband. It all worked out okay, but the agent should have been more informative and have offered the option of that rear seat. It's not nice to be sneaky."

Nadelen: "flight was delayed and we never got any information by the pilots or crew to let us know that we were delayed and no information on the new arrival time. Almost lost my connection at LAX"

Voordelen: "Nothing"
Nadelen: "3 canceled flights and lost luggage.... bad communication by employers and absolutely no help ... we were sent all over the airport several times to the wrong places and felt that no body cared in this process .... I would like compensation and something to make this right ... we also lost our upgraded seats I lpaid for and the vegan meals we ordered in advance"

Voordelen: "Entertainment was adequate."
Nadelen: "The plane was freezing for 11 hours. Flight attendant said it would be adjusted but it never was. We were against a wall and seats did not recline. Very little room."

Voordelen: "Doordat wij op het bovendeks zaten konden we meteen boarden. Vriendelijke purser die overal de tijd voor nam."
Nadelen: "Doordat 3 mensen zich niet gemeld hadden, zaten er 4 koffers te veel aan boord. Ga maar met de hand zoeken met 15 Afrikaanse mensen in een A389."

Voordelen: "The A-380 is outstanding. Seats are good, even in economy. Entertainment system is great."
Nadelen: "It seems to me that boarding by Groups has not helped in the least bit, instead it has made things slower. It's bad enough that the charges and limitations on luggage have forced everyone to try to board with their suitcases... The group system just makes things worse. I recommend BA compares itself to Lufthansa, Swiss, Qatar, Thai, whatever, and avoid trying to match Easyjet and American Airlines on service levels. Oh, and there is no excuse for long delays and cancellations in the most important airport in Europe. At least not for a simple dusting of snow."

Voordelen: "Flight left almost on time and arrived on time. Crew was friendly."
Nadelen: "Wasn't able to select a seat ahead of time like with other airlines. Seat rows way too tight (even for a normal 130 lb person like me). No good movie options, very limited selection. Food pretty bad, but that's almost expected this day and age."

Nadelen: "FLIGHT WAS CANCELLED IN THE LAST MINUTE, I WAS STRANDED IN LONDON AND HAD NO COMPENSATION"

Voordelen: "Modern individual entertainment stations. Comfortable leather (or perhaps synthetic leather) seats. Friendly helpful crew."
Nadelen: "I was seated between 2 people, and it felt like very little space."

Voordelen: "Very little."
Nadelen: "Awful (typically BA) configuration im Club World on a 787 - cramped, inadequate storage, just lacking essential comfort for a supposed premium class. Food: seriously, I've had better in student cafes. Just stop it BA - its like some kind of prison food. Entertainment: meh. Small selection of new release movies. Crew: with the exception of one - just one from a complement of 15 odd - of the crew, the rest were a surly, inhospitable miserable bunch. If you hate your job don't take it out on customers - especially in a service industry."

Voordelen: "All of the flight attendants were extremely sweet!"

Voordelen: "The crew was great"
Nadelen: "Didn't like the 2 hour delay. Had to wait on the runway because of lack of organization at the london airport."

Voordelen: "Great crew!"
Nadelen: "Late catering delayed flight. Fix ground services."

Voordelen: "The staff are good and attentive"
Nadelen: "Just the delay and long flight but that's something that BA has no control"

Nadelen: "A couple of mishaps by the crew with no acknowledgement. One of the flight attendants dropped an empty soda can on the floor which was dropped on my toes (I had taken my shoes off) and picked it up with no acknowledgement or apology, even after I screamed out of pain. I was speechless that I didn't even object. In another incident, when asked for food option, I chose chicken vs pasta. When opened my hot plate after 2-3 minutes, I found out I had tofu in front of me. I called the flight attendant and they came over, acknowledged I had the wrong food just to inform me they were out of chicken at that point. If you make a mistake, please offer something in return to make the experience somewhat better."

Voordelen: "The crew was great! Very friendly and helpful."

Nadelen: "I added a quick trip to Austria while I was in Europe and timed it so I would fly back to London and then back to LA on the same day. London had a huge wind storm on 10/21 so my flight from Austria landed 1 hour late, with that I missed my London-LAX flight on BA (that I purchased via Kayak). The BA agents tried to help me but were not able to use my Kayak ticket to re-book me or at least recover some of my investment. There was no phone number provided on my reservation and after an hour of trying to help me, they said I have to buy a brand new ticket. The cost for my return and my seat reservation both were lost and my new ticket was $1,600 (and I had to spend the night in a hotel at Heathrow as at that point all US flights left for the day). I usually book directly with the airlines because I want to avoid situations like this, so it is too bad that the one time I come to Kayak I end up having to buy a new ticket that was twice as expensive as the original one. Ina Watkins ina.watkins333@gmail.com 646-594-3593"

Voordelen: "The crew and entertainment was great on this flight! Other than that, it is kind of hard to find positives."
Nadelen: "We were delayed by 30 minutes for whatever reason and then we were trapped in the air for 11 hours in tiny seats. The seat wasn't very comfortable and I didn't have much room to sit and for my legs. I had a stupid box under the seat in front of me with airplane stuff in it I guess, so that took up some room under the seat in front of me. I had my legs stretched in the aisle most of the flight. The food wasn't great, but what airline food is good? I was really expecting this aircraft to be like the Dream Liner, but overall it was just a big tin can in the sky."

Voordelen: "Flight attendants are so friendly, cheerful, personable and polite"
Nadelen: "BA website required payment for any seat selection, so I paid $35 for two aisle seats to be close to my husband. Then, BA website did not allow change or upgrade of seating when I at last discovered upper deck availability and paid another $50 each for us to sit together.. I purchased seating months in advance, and so did friends travelling with me, but my husband's seat was given free to a man who said had just purchased 2 days prior. I purchased my one friend an exit row seat in main cabin for $75 but BA gave it to someone else. Yes, I want refunds and will be writing more about this to BA and posting about this horrid discomfort."

Nadelen: "Staff where very rude. I asked if me and my partner could move as the person in front had there seat back therefore my knees got damaged and grazed they simply said we can't move you and left I asked a number of times I was ignored"

Voordelen: "This was a great flight, seats were spacious and comfortable, food was hot and tasty. Entertainment also good - variety and quality."
Nadelen: "Not quite enough drinks given out for an 11 hour flight but otherwise great."

Voordelen: "The crew was friendly and helpful. The entertainment options were good and the food was fine."
Nadelen: "The seats reclined too far, so if the person in front of you put their seat back, it practically hit you in the face. It made it uncomfortable."

Nadelen: "Seat is not so confortable crew member is not enough always forget to skip my raw and there is no more food I want ! Airplane is too big all full too many people and the gate is too far to walk to"

Voordelen: "Staff was exceptional."
Nadelen: "First a large number of the flight was flagged for special screening which meant that they had to do additional procedures and were very understaffed as many of us talking near 100 people had to stay behind and wait for over an hour as three employees screened us in detail. This while the rest of the plane was already boarded. Thus the flight left late and arrived very late to LAX. Secondly the refrigeration on board for food was broken thus spoilong the food so we only received one meal on an 11 hour flight which we were starving and not what we paid for during this flight. They did offer snacks but when not having a full meal as paid for it is a huge let down. Thirdly why is Wi-Fi not offered on this flight. Due to the late departure and late arrival we missed my connection to TUS and was not able to make calls or email during the flight. Not acceptable. Very unhappy and will never be flying with British Airways again. I WILL ALSO NEVER LET FRIENDS AND FAMILY FLY WITH THEM. An airline as prestigious as BA needs to work better at ensuring the minimum on offering wait we the customer pays for and this did not happen. Staff was amazing and very friendly but we were very dejected and felt that your brand suffered a lot with this experience. I do hope to hear from airline about this incident as my wife and I travel constantly."

Nadelen: "The crew was rude and almost didn't seem like they wanted to be there especially this one person called Byron."

Voordelen: "Arrived 30 minutes late after problem at gate with the Jetway not retracting. Ground staff were pleasant. In-flight staff were friendly and helpful. Food was okay."
Nadelen: "Having to pay to select your seats is bargain carrier behavior. My family of four had to pay nearly $400 extra to select our seats in advance instead of having them assigned to selecting them the day of the flight. Seats were cramped and not too comfortable. I flew Air France on a previous trip to Europe and it was much more comfortable seating. The in-flight entertainment system kept freezing up and had to be reset multiple times. The touch screen (which is the method of navigation through the system) did not work. On a 5 hour flight that would be an inconvenience - on an 11 hour flight it is a bit more of a problem."

Voordelen: "The plane was new and everything was up to par."
Nadelen: "There wasn't anything I didn't like other than flying in coach!"

Voordelen: "Landed ahead of schedule"
Nadelen: "Baggage did not arrive as was not put on flight at San Jose despite checking it in 2.5 hours before flight"

Voordelen: "Everything was pretty standard, was really impressed by the polarized video screens that look black if you're not sitting right in front of them. Genius. Food was good! But you know...for an airplane"
Nadelen: "Once the attendants handed out snacks on one side of the plane and not the other. I was pretty sad about that."

Voordelen: "The food was good and the flight attendants were attentive, especially considering the number of passengers. Overall, British Airways does a much better job than most American airlines."
Nadelen: "As with most airlines, the seats were cramped, especially when the person in front of me reclined their seat."

Voordelen: "Crew"
Nadelen: "Legroom could be better"

Voordelen: "Again, I liked that the staff was very kind, accommodating and professional"
Nadelen: "I did not like a family that delayed us by 10 minutes because they did not wanted to comply with policy regarding a cello they were carrying. It was very annoying and they did not apologize to the staff."

Voordelen: "Decent leg room, crew and entertainment."
Nadelen: "Upon landing late in London from Rome there was no one to bring the walkway to the plane so had to wait on the plane when we were already behind schedule on a tight connection. THEN having to go through second security check in London when changing planes and security in terminal C was closed so had to transfer to terminal B for security and back to C to catch flight barely making it! Luggage did not make connection. Promised it will be delivered today."

Voordelen: "Flight crew is the most helpful and genuine I've experienced of all carriers. I've had bad experiences with Lufthansa, United, American, and Delta. Everything we asked of BA was taken care of quickly and they truly seemed to care more. They are especially attentive to children. The A320 storage space overhead is huge and seemed to have room to spare with a fully booked flight."
Nadelen: "Seats are so uncomfortable for people 6 foot tall and above. Why can't they make a seat that adjusts for taller people."

Voordelen: "Connection desk and gate attendance were the only people who tried to help fix the mistakes made by the people in madrid. Global access allowed to quicken our time spent going home after the mets that was our flight home."
Nadelen: "the attendant at the connection desk did not understand why we had not been given boarding passes or allowed to check in to our flights in madrid. the gate attendants did not understand that even though we were numbers 72 and 73 person processed we were not allowed to check in, receive boarding passes or allowed to sit next to my sister who's reservation was connected to mine"

Voordelen: "Long flight but free personal entertainment screens and free food breakfast, lunch dinner and snack. Free wine with the dinner"
Nadelen: "nothing"