Wil je permanent opslaan als jouw valuta of alleen voor deze keer?
vriendelijk en de standaardkamer was comfortabel en zeer uitgebreid ontbijt de kamerverlichting was miniem,maar voor een kort verblijf stoorde dat niet
Ligging nabij vliegveld badkamer erg klein, bekleding van hotelmeubilair, zwart met witte randjes net een rouwkaart
met de shuttlebus van LAX snel bereikbaar; ideale ligging vóór of na een vlucht.
Vlotte afhandeling van in- en uitchecken. Valetparking is vooraan. De overige parkeerplaatsen een eind lopen met je koffers.
We hebben 1 nacht geslapen in het hotel. Dat was prima. Ik kan niets anders schrijven dan dat.
Het bed De douche
Centraal, in de buurt van luchthaven gate's, in de buurt van autoverhuurbedrijven. Prijs kwaliteit.
ongezellige ambiance / lounge / bar
super hotel en zeer goed gelegen bij de luchthaven met gratis bus naar de luchthaven
Views were perfect, great dining, walking distance toetro Can be confusing when walking around, a little pricey on the breakfast, but the food was great,
Very luxurious when walking in. Room looks clean but there was dust in bathroom and I saw fingernail inbeteen bed and nightstand. Phone was not plugged in and did not work
Very beautiful, cool building. Room was very comfortable. Great view of the city. Not really near any tourist locations.
Cool building, nice facilities. The view is amazing and the location is a short ride to good food areas like Little Tokyo. Bathroom was tiny, there was a small piece of gum stuck on the carpet in my room.
"Complementary" wi-fi wouldn't let me connect under any circumstances! Very frustrating when traveling for business and connectivity is an essential need!!!
Everything sense I checked in the stuff was helpful and very nice I was there for my birthday weekend and they just made it awesome.
The staff was very friendly and accommodating to my needs. It is a very nice hotel, and we had a lovely stay. Met all of our needs The staff at the pool were a bit rude and not attentive. Took about 45 minutes to get our drink and food after we ordered it, and no apologies were given.
The location was convenient to the end purpose of our stay. The staff were poorly trained. We didn't deal with one person who seemed to even act like they cared we were. We travel a lot, and the way the staff behaved put them in the bottom 25% for customer service skills.
Clean, modern, friendly staff (at least the ones I had contact with). Convenient location for LA Live events obviously, which was our reason for staying here. A bit overpriced if you ask me. The parking is absolutely ridiculous!!! $42 a night! I've paid less for rooms! For the price you pay to stay here parking should be free or at best a minimum fee for guests since there are no alternative parking areas. Room service, way overpriced as usual but the added fees and taxes are ridiculous and the food is just ok.
Staff is friendly and effecient.
Staff at check excellent. Location next to Staples Center. One block from the 'Pantry' historic diner. Ordered lamb meatballs at the bar and they were barely warm. TV in room has mostly grainy low definition channels. Scanning room key in elevator to access floor worked after the third attempt. I won't stay here again. Expected more from this brand.
Everything is GREAT! Except parking expenses in the area. Try not to drive if possible. Brian
The room was nice and bed was comfortable. The parking is such a rip off. For $42 I almost wanted to go and sleep in my car.
I love everything about this hotel ,great staff great view beautiful hotel
While the staff was outstanding, the peace and quite was priceless, especially with the chaos of LA Live! The mattress was a little firm for my liking, but the bedding was exceptional!
perfect hotel. optimaal ingesteld op aankomst en vertrek vanuit los angeles. prima restaurant. kamer uiterst comfortabel.
snelle en correcte service
ligging tov vliegveld, gratis shuttle (goed verzorgd) naar vliegveld. Netjes. Minder: geen computer met internettoegang (bij mijn weten). De eetgelegenheden in het hotel zijn niet echt "gezellig" (voor onze begrippen), jammer omdat er in de directe nabijheid ook geen alternatieven zijn (Marriot ernaast was daarin duidelijk gezelliger)
Centrale ligging, vriendelijk personeel, ruime kamer voorzien van alle faciliteiten, voldoende gelegenheid om te eten, lunchen, dineren. N.v.t.
Wij hadden dit hotel geboekt omdat het vlakbij de luchthaven was in verband met het retourneren van onze huurauto. In dat opzicht voldeed het prima. Het personeel aan de receptie was buitengewoon vriendelijk en behulpzaam. Wij waren niet onder de indruk van het Italiaanse restaurant in dit hotel.
Kamer was in orde, services ok en airportshuttle is een troef Check in was zeer druk
Prima service, mooie kamer, prima locatie nabij vliegveld
Very clean, staff was incredibly nice, free water bottles
Staff was very friendly and helpful. I felt well taken care of. Hotel is conveniently located to Nokia Theatre/LA Live and a ton of great restaurants! Rooms were clean, comfortable, and nicely detailed. AC is a little noisy.
From the first day we came, the staff was very friendly and helpful with all our needs. Our dogs were given a warm welcome and the front desk accommodated us with recommendations on where to shop and walk our animals. We will always come back here in the luxury hotel for its staff and location. We liked our views, location,staff and walk friendly property.
Room was spacious and clean with a great view overlooking Nokia Live. It was ready when promised and the staff was very accommodating.
Staff - very friendly. Rooms clean. Having to pay $88.00 parking for 2 days. The light feature about having to put activate with my room key.
Friendly staff and spacious rooms. Asked for early check-in and they were able to accommodate the request. I would recommend this hotel to anyone staying in the downtown LA area. AC was noisy
One day parking for $44 is just insanely expensive as you can get all day parking for $10 with 5 mins walk.
Great location, great amenities, friendly staff. Its a bit pricey, but if you have the money, i highly suggest booking the hotel
My husband and I stayed at Lux after the concert at Staple Center. The hotel is right across the street from Staple Center. There are lots of restaurants close by too. The front desk could not find our reservation but I was lucky to have print out with me. Then, we had to wait until after 3.45 pm. to check-in. I wonder if the hotel don't have enough housekeepers .
Misinformed about parking. Was told it was free upon check-in and ended up getting a bill for $44 upon check-out. Manager said there was nothing they could do.
Comfortable, quiet, accommodating, responsive, beautiful, safe Interactive and professionl staff Many shopping and dining amenities within easy walking distance A fantastic stay
the check in staff was rude
Super comfortable beds, room was very clean and nice. Great deal for such a great room!
Nice lobby, location, staff. Ordered room service, burger was pretty good. Felt like I was in a clean place. It was a bit too expensive. There's not much to do near by. Valet was ridiculously priced. And yeah that's all..
Loved the comfortable bed, friendliness of staff, and especially the convenient courtesy car! While I normally use Lyft or Uber, I actually found the courtesy car faster and the drivers more knowledgable about the area. I tried both Lyft and Uber and both drivers took long and got lost. If you are here on business, the courtesy car is the way to go, especially as the drivers know the area well, especially the places you need to get to quickly for work. Lack of spa facilities. I booked a facial with the Omni Spa expecting there to be actual spa facilities since the price of a facial was as high as any resort spa (sauna, steam room, jacuzzi, waiting room with tea and snacks) but there was none of that. I went down early to the spa area and was told to just come a few minutes before my appointment (there is no where to really hang out for an extended period). The pool outside was uninviting as it was drizzling. And there was just the fitness room down there and a small waiting area for the spa treatment rooms. The facial was very good, but I was just surprised/disappointed with the "spa" area.
Cleanliness, the staff, facilities, bar, restaurant, the location! Mostly great experience! A couple of odd related employee related service issues but no big deal!
The 48$ parking fee is simply outrageous.
Look of hotel Location a bit far from things to do.
Clean facilities. 1. Entrance loop is too narrow with too few valet workers. If they pull up your car, you will be at the back of the loop. You have to wait for half a dozen cars in front of you before you can exit! 2. Extremely uncomfortable beds that offer no support. 3. Staff manages tasks does not offer service level befitting the price of the hotel.
The customer service was amazing. We had an amazing time on our trip. We'll definitely be back.
Location of hotel for what I wanted was good. Disappointed to pay for a 4 star hotel and get a 3 star room. I was at the omni for a meeting and extended my stay over the weekend. I was moved to a lower quality room and paid current hotel rates. David
Loved my stay at the Omni, it is one of my favorite hotels. I really want to continue to see all the different locations! I can't think of anything! Incredible stay.
Delivered stylish service and amenities without sacrificing the professionalism of a traditional hotel. Downstairs restaurant particularly good. No closing door on bathroom is highly awkward. Not cute if someone joins you in your room.
Hotel itself is beautiful, rooftop bar is pretty cool, attached to wonderful Theater. Looks like a broke New York hipster's studio apartment. All unfinished concrete and the bed looks and feels like a futon. Parking is an extra $38. Only stayed here for convenience to theater. Absurd for the price.
everything besides the noise i stay at this place alot and most rooms i've been to are subject to alot of construction noise. such a bummer....
Great place. I like the Ace. Cool rooftop bar. My only hang-up is that there was some serious construction outside. I would have liked to have known this ahead of time. I'll definitely go back after the construction is finished.
The restaurant was great. The beds and linens comfy. City feel is exciting. If you have an eastern facing room I hope you are a morning person.
The staffs were very helpful and the room are very need and comfortable to live in.
Nobody picks telephone at the reception. The front desk staff are either very few in number or they are not trained. I never got phone calls connected to my room inspite of calling the front desk manytimes. Due to this I had lots of problem.
Would stay here again for a stay cation. Near all great restaurants. The lobby is gourgeous. Interesting tech for elevators.
We stayed at the Sheraton downtown to be within walking distance to a hockey game at Staples Centre. The hotel location was great for this. The hotel staff were very helpful and friendly. We stayed in a renovated room which was very nice. The Sheraton hotels always seem to have the most comfortable beds in any hotel. The bed was the most comfortable of all the hotels we stayed at during our week long vacation. Linens and towels were great as well. We did not like the fact that we had to pay for wifi. A hotel of this star rating and price should have complimentary wifi for guests, especially since it is located downtown and I presume there would be many guests there on business. We also found that when we attempted web access without wifi that there was little reception on the 21 floor, so we were without web access that day. Our room was located 2 doors away from the elevators which was noisy. The water pressure in the shower was quite terrible.
The bed was very comfortable I did not like that we could not crack open the window. There was no pool.
King size bed, big screen tv and at kayak price 100 less per day. 200 a good price per day.
Nothing I was over billed and nobody return my calls.
Overall experience/ patio
the marathon, the food
I enjoyed the location of being downtown, with easy acess from the freeway. The staff particularly in the cafe was outstanding. I did not like the fact of not fully disclosing the cost per night for the room; Exam. the room was 115. plus tax. Great. Terrible, Occupany tax approximately $16. Parking, 28.00 per day. If one would have known those additional cost up front, one could have made additional accomodations. The money was not the object, the surprise element of not disclosing the true amount. I felt like this was a ploy of the unknown!Plus, I am approximately 6'3 and enjoy a bath tub. This room did not have a tub, instead a phobic shower that one could not litterally move around in. This was majorily dissappointing, however, hotel should be about comfort and convienece. Other than that, the Sheraton would do!
The hotel is very nice, in front has a metro station and a drugstore.Macy's is aside and there is a lot of options of cafeteria and dinners near of hotel. The wireless internet is very expensive!!!
goede ligging, vlotte bereikbaarheid verwarring aan de desk : parking was inbegrepe in onze boeking maar reception was niet op de hoogte. Vervolgens heeft men ons de parking als 'extra' toegestaan (probleem dus opgelost)
Ruim hotel, restaurants intern, goede ligging Het toilet was (en bleef ) verstopt al deed men de best om het euvel te verhelpen
info over kosten shuttle bij vertrek ($5) i.t.t. aankomst
Zeer goed hotel op loopafstand van de luchthaven. Gelukkig is er uitstekende accoustische isolatie. De kamer is van behoorlijk niveau met oa. verstelbare matrassen.Ideaal hotel voor wie 's avonds zeer laat toekomt of 's morgens erg vroeg met het vliegtuig moet vertrekken. Geen klachten. Voor sommige data was de prijs wel tamelijk hoog.
Eigenlijk helemaal niets. Het personeel was onbeschoft en totaal niet klantvriendelijk, konden onze resevering niet terug vinden en totaal niet behulpzaam.
Het kost 20 dollar per nacht parkeren. Hier dus wel even rekening mee houden
De shuttle service naar de luchthaven en geen overlast van de vliegtuigen. Geen koffiezet op de kamer,klokradio werkte niet.De aangeboden elektrische bediening voor het 'comfortabel' instellen van het bed werkte ook niet.
Prima hotel aan de rand van luchthaven lax. Hotel ligt op loopafstand van Westchester met een klein winkelcentrum en een Star Bucks.
ruime kamer, groot zwembad, ligging ideaal personeel iets minder vriendelijk dan gemiddeld. restaurant vrij prijzig. de liften zijn zeer goed hoorbaar op de kamer
het personeel dat de auto's verzorgde was super, deze mensen verdienen echt een pluim. Zou dit hotels kieskeuriger zijn met de gasten keuze, was het een dikke pluim geweest. Het brand alarm is afgegaan, bij aankomst vanaf de 10e verdieping in hal was het vals. geen excuus teks en uitleg of compsatie hiervoor gekregen. En zwembad afgezet voor groep bikers. En toch nog volle pond voor twee dagen moeten betalen. vind ik een zeer slechte zaak. Was ons van te voren verteld dat de helft van het hotel was afgehuurd door bikes (in nederland de hels angels) hadden we hier niet willen zijn.
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Location was amazing and the friendly staff. Entering and exiting valet is tricky.
The location Staff was rude
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the security--you had to insert your room key in the elevator to get to your floor No
The location in Hollywood was excellent, right in the middle of everything. At night it's a bit dodgy if you walk down the side streets but around the hotel and shopping mall is fine. The valet parking is really expensive considering how long it took to get the car. When I asked about self parking the staff were not very helpful even though the garage was the same as for valet and it was a simple answer.
Can't beat the location if you are in the area for sightseeing (very short walk to the TLC Chinese Theater). Clean, modern room with a comfy bed. We even bumped into a Hollywood actor at the hotel bar. Self parking fee is relatively cheap ($15 ON). No mini fridge in the room. Although overnight self parking fee is much lower than the area avarage, no in-and-out preverage is somewhat annoying if you are traveling with your car.
cheap public parking next door (15$ daily max) rooms show signs of significant wear & tear. front desk unfriendly
The location was great. The water pressure in the bathroom was too low.
This guest did not leave comments about this hotel.
Easy access to Walk of Fame,Hollywood Bowl and restaurant.
This guest did not leave comments about this hotel.
Unique features with hip atmosphere. Very clean and location was great. I had to change the room because it was next to the gym. My bed kept vibrating every time someone was using the gym. Also, the floor near the door way was wet throughout my stay. I don't why though.
- awesome staff! - awesome location - bar (Line bar & Break Room 86) - both popping places to check out; especially taking advantage of the location since its right under our rooms!
I really thought the staff was really nice and very helpful even with young kids it was a fun place to stay
This hotel features an original gritty industrial loft ambiance. The scene and Pot restaurant are authentic homage to the character of the neighborhood, and the Commissary greenhouse restaurant is a unique and innovative concept. The pool area is a bit sparse and could use some prettying up / landscaping.
The Commisary staff, environment, and food were amazing. The room itself was well designed and had amazing views. Valet was quick and attentive. The elevators were slow and crowded. The brass handles in the shower were molded and rusty. The mattress was one of the worst I've slept on. The rooms were missing essentials like a coffee machine and toothpaste. I would have rather had both than the optional t-shirts for purchase.
The view was great. Comfortable beds. The look of the rooms/ hotel was hip. Helpful and friendly staff. Some of the fixtures in my room didn't function properly.
Lived in K-town for 4 years and left 10 years ago. Even though area has changed a bit, love the area. Lots of GREAT restaurants, bars, nightlife. The hotel is trendy, urban and a great overall feel. I wish they had specials more often.
Unique Place. Beds are comfortable - very interesting vibe - the staff was the greatest. Great Restaurant "Commissary" Very fun & unique. Rooms are way too loud with street traffic and club music noice! I'm sure if you get a higher floor it is better.,
Pet friendly Creative room layout Easy access to other LA areas without having to get on the highways Fun nightlife in hotel Convenience of a great restaurant and bar within the hoteli I had a leak through the ceiling of my shower for my entire visit. After several attempts to resolve the problem, the problem persisted causing the bathroom floor to constantly remain very wet.
Everything about the line was excellent!!
Loved the giant windows! Very clean and comfortable rooms Commissary is beautiful Allowed for a great taste of Koreatown The features at the hotel were overcrowded by people not staying there which made it hard to want to use them.
staff was nice bed was comfy didnt sleep all night because of the air filter in the room hadnt been cleaned since the hotel was open and got a bloody nose at 4am because the air was so stale, fan didnt work, etc. now am so sick because of it
The rooms were big as well as the bathrooms. The hotel itself was decorated nicely. When I was there, all but one elevator was broken and it would take 15 minutes or more for an elevator to come. There were lines of 20 people or more waiting on the elevator. It was awful. Also, valet is slow. The only parking is valet for $35/night which is fine, however it would take way too long to get your car. They weren't organized very well.
comfortable rooms cheap toilet paper lack of tea bags expensive parking did not receive a thank you or how was your stay at checkout
Great bar and restaurants on site. Great little shop with excellent variety of food and drink options along with adorable gifts. Great room service - yummy breakfast! Good customer service. King size room was great with no issues. Only minor comment we could make would be the hotel elevators - seem to be under renovation which is hopefully a good thing as they were a bit shaky and scary with one half of the elevators completely out of service.
This hotel is in transition and making an very honest effort to make it into a destination for all travelers. They are doing a good job. change takes time and with that. Elevators are not up to par and there is a feeling of being in a "remodel" but the staff is great and I would return without pause ATM was a real pain. Have to follow up with my bank because it did the entire transaction but for giving me my money. Parking being a separate charge is a miss too
They sold my reservation and wanted me to stay in a Sheraton in Universal city putting me about an hour out with traffic and my appointment was at 530pm in downtown LA and 7am at the LA hotel the next morning. They blamed Kayak and stated that "you" sell reservations when open reservations don't exist. They took no blame or responsibility. I had to stay in another hotel near LA hotel because my appointment was at 7am there at LA hotel! I want my money back
Great price, service and convenience downtown. Very good breakfast. Moldy smell from A/C in our room. Expensive parking $40.
Comfortable, pretty clean, LOOKS luxurious, all the basic amenities , good location (but you still need a taxi or a car) expired elevator inspection certificates, decor and interior design is booshie - you can tell they threw some decor over the old hotel, small pool, not enough towels, expensive for price
pay for internet access? noisy - next to freeway
Room and bed were large and comfortable. The in-room coffee left something to be desired. The small packets of powdered creamer were barely enough for a small cup of coffee, even using both of them. And there were no glasses in the room . . just plastic cups.
tHEY DID NOT HAVE MY RESERVATION BECAUSE ALTHOUGH I BOOKED IT IN kYAK THIS WAS ACTUALLY PROCESSED THROUGH A 3RD PARTY VENDOR . it took 45 minutes to get it straightened out.
Extremely not happy with my stay. The staff were the worst. Once we arrived they didn't open the door, the staff were talking together and ignore us. We took our bags by ourselves. We paid $35 for the valet parking per day and it wasn't worth the price at all. We have to wait for a long time to get the car. Also, the staff treated us very badly. If it's four stars hotel, they should have more sophisticated staff. Not worth the price. Not realistic in the reviews.
It's cheaper than most LA Hotels. Have to pay for parking and wifi. They would allow guests to check in before me (my reservation). Have to check out at front desk.
Restaurant great for breakfast; gym was GREAT! Room comfortable and decently appointed. Bathroom a bit Spartan
Close to everything downtown and very Good Breakfast. I felt the parking should have been included with price I spent on the room!
The hotel and athletic club is perfect for quick business trips and relatively inexpensive last minute bookings. I'm considering joining the club after this stay.
It was full of history and beautiful. Great location! The hotel and building itself was wonderful. Free breakfast. Parking is reasonably priced. Definitely going back again. Bed was slightly uncomfortable. TV was awkwardly placed and small.
Ideale ligging voor de airport. Goede prijs, goed ontbijt. Geen klachten
Netjes, goed bed. De kamer was via booking.com incl ontbijt geboekt, maar die optie incl ontbijt bleek helemaal niet mogelijk te zijn in dit hotel. Na overleg met frontdesk hebben we het ontbijt toch gekregen en dat was wel goede service.
Het is een schitterende hotel met een zeer goed restaurant, personeel zeer vriendelijk en behulpsaam
Kleine kamer, midden in het zakendistrict van L.A. Personeel was wel vriendelijk, de rest viel tegen.
Kamerraam met enkel glas, veel straatgeluid.