Vind goedkope vluchten vanuit Amsterdam naar Los Angeles

Voordelen: "Flight attendants were friendly and appreciate gate agent's enforcement of the two personal bags per person."

Voordelen: "See previous comments."
Nadelen: "See previous comments."

Nadelen: "Went from LA to Guangzhou, China. My family checked 6 bags in. Only 5 arrived in China. My bag with ALL my clothes and ALL my meds was the one missing. I had nothing to wear (and that includes underwear) and no meds for 2 freakin’ days. Worst experience EVER!!!!"

Voordelen: "Comfortable and clean plane, crew professional and nice."

Voordelen: "quick and efficient"
Nadelen: "I know it's not the airline's fault, but we were delayed for weather. Also seats do no recline and there is no entertainment."

Voordelen: "Crew was very pleasant"
Nadelen: "Old airplane. Everything was worn out and stained. Entertainment system is ancient. Economy seats are so small you can barely get in and out."

Voordelen: "Very friendly cabin crew; excellent service with a smile. Food was good considering, and Magnum ice cream bar a delightful treat. Cabin crew paid good attention to benefits of hydration and served water continuously. Seats and leg room were comfortable considering economy and no extra cost."
Nadelen: "Plane was not as clean as it should be--plastic utensil on floor, seat rails not vacuumed--however, still rate overall comfort as excellent."

Voordelen: "The cockpit crew waited to turn the plan off until the Footbal playoff game was finished. I thought that was very considerate of them."
Nadelen: "Seats were right but that I guess is to be expected these days."

Voordelen: "Informative communications during delay"
Nadelen: "Rushing to board resulting in bad customer service during boarding"

Voordelen: "Since I wasn't allowed on the flight because another leg caused us to arrive with only an hour to board, I can't tell you anything that was enjoyable."
Nadelen: "The KLM representative was COMPLETELY unhelpful. She basically told us we were screwed and to go away. We spent hours on the phone at great cost to us (international pay phone charges) to be bounced for one rep to another. We were finally told we could get in a plane home Sunday, please to be transferred, starting the process over from the beginning. It was TERRIBLE, beginning to end!"

Voordelen: "Great entertainment, nice leg room!"
Nadelen: "Food was a disgrace - very low standards. Ate only snacks through the entire flight"

Voordelen: "Perfectly fine first class trip"
Nadelen: "Breakfast meal was awful"

Voordelen: "Going back home to the US"
Nadelen: "I had 15 hours layover in Amsterdam so I got me a hotel.one hour after I got to the hotel I got a notification from Kayak app asking me to go get my bag from Schiphol. My bag was supposed to be directly shipped to PDX. I had to leave my hotel back to the airport and spend 2 hours trying to find it only to be told that it was going to PDX. I lost my $170 hotel room, over $70 for taxis and ended up spending the night on the floor at Schipol. I do not think I'll ever use Kayak again. The travel guarantee is a joke too."

Voordelen: "Freemovies"
Nadelen: "No leg room"

Voordelen: "Staff is friendly."
Nadelen: "My wife's pre-check was not added to her ticket. Plane was extremely late taking off. No entertainment on the flight."

Voordelen: "Boarding and luggage check in were great. The flight crew and the flight itself were uneventful which is perfect."
Nadelen: "Snacks are the bare minimum and the restrooms could have been attended to more often, paper was piling up in the trash."

Nadelen: ". The flight was overbooked and I had to wait for last minute to find out weather I will be on board of the flight .My bags were left behind in Amsterdam which were delivered later than they were supposed to."

Voordelen: "I love the overwhelming positivity exuded by the stallions in business class. Sometimes good things happen to mediocre coffee, others not so lucky!"
Nadelen: "The guy next to me looked like Joel Osteen and his daughter was actually Cardi B. I could feel the existential dread coming from their tray tables. Also, Lemon and Caramel cheesecake? What an awful flavor combination."

Voordelen: "Easy and quick"
Nadelen: "No complaints"

Voordelen: "I liked the check-in kiosk, but only because I had no bags to check. I liked being able to choose my own seat. I liked that the flight was uneventful. I liked the staff at all stages, they were friendly and helpful."
Nadelen: "They made me shove my purse into my knapsack to fit within their two bag policy. That's a first for me. My Delta flight did not do that."

Nadelen: "When I bought my ticket last Nov , I paid extra to select seats, only to discover no aisle seats available for the 15 hour flight from LAX to Guanghzou. I tried many times to call CSA LA office using toll free and regular number, but could never speak to a human. Last November 7 I missed my flight home due to the Thai King's motorcade causing the road I was on to be closed for more one hour. I arrived at the CNXairport nearly one hour before the scheduled departure time, only to find CSA check in counters already closed. CSA Bangkok made me pay for a one way ticket home on Nov 8 even though all 3 flights were not full. I arrived well I'm advance and checked in. CSA began boarding 30 minutes before the time shown on my boarding pass and closed the aircraft doors shortly aftethe boarding time listed. No wonder I missed my Nov 7 flight! I wrote CSA LA a letter including the receipt for the one way ticket and requested a refund or at least a reply or home call. I never received a reply. I have flown CSA/Delta from Detroit, MI to Chiang Mai, Thailand 5 or 6 times in the last 3 years. It seems they don't care about customer loyalty. In the future CSA will not be my first choice and I will pay somewhat more to fly another airline."

Voordelen: "on time"

Voordelen: "A good basic no frills flight"
Nadelen: "Luggage missed the flight and was delivered later that say. It is the same as happened the last time we took this flight."

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijke personeel"
Nadelen: "Geen opmerking"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijk personeel."
Nadelen: "Geen opmerking."

Voordelen: "Lots of water being offered. Lucky to have extra seat for comfort."
Nadelen: "It seemed longer than the estimated time. The food was bland. My husband's entertainment system worked, mine didn't. We had hit a lot of rough air during time over Pacific. Would have been nice if the pilot would have given more information."

Voordelen: "I like that if you're willing to gate check your bag, Delta allows you to check in with Zone 1 boarding. Seats did have plugs, which is a huge plus."
Nadelen: "Touch screens on the in-seat TV were not sensitive enough, technology on board was somewhat outdated."

Voordelen: "Het behulpzame personeel in Atlanta."
Nadelen: "De onbetrouwbare procedures bij KLM en Schiphol. Kan niet online inchecken bij Delta: KLM operated. Alleen op Schiphol. Daar ook niet bij machine. Naar een loket. Die meneer geeft aan: stop uw koffer in automaat. Die accepteert niet. Had die meneer ook gelijk kunnen zeggen. Volgende loket. Die mevrouw geeft groen Delta label: uw bagage wordt in Atlanta direct doorgezonden naar Kingston. Ik loop dus door in Atlanta. Maar behulpvaardige meneer melde: uw bagage wordt niet doorgezonden. Nooit uit Amsterdam. Wie moet ik dan geloven? Ik toch maar wachten. Blijkt koffer toch van bagage band in Atlanta te komen. Als ik op Delta/KLM info had vertrouwd, was mijn koffer dus pleite geweest, want niet doorgezonden. Geplande tussenstop duur van 2 uur was volgens douane te weinig. Dat klopte. Haalde maar net vlucht Atlanta/Kingston."

Voordelen: "Entertainment"
Nadelen: "Erg opeengepakt geklemd. Mijn bloed stolde bijna."

Voordelen: "Typical flight, all went well. Special services picked me up at the plane."

Voordelen: "Comfortable flight with pleasant staff. I slept most of the way."
Nadelen: "I was satisfied with this flight and did not experience and discomfort during it"

Voordelen: "Friendly people and clean plane"
Nadelen: "They lost my luggage, I hope it shows up shortly"

Voordelen: "Sitting in middle isle, just get elbowed a lot."
Nadelen: "Nothing"

Voordelen: "Delta flight attendants ultimately removing the passenger."
Nadelen: "The man that called the mother and her son a "F***** b****"."

Voordelen: "Got us home super fast"
Nadelen: "The most uncomfortable flight I've ever had"

Nadelen: "Delays and ground chaos nearly caused us to miss our international connection. Gate staff unable to provide assistance with booking on connecting partner airline. Gate staff unaware of new terminal 3 to TBIT airside shuttle nearly directed us to leave domestic and requeue for international security. Will like skip Delta connectors to long haul international flights and just fly direct from SFO."

Voordelen: "Nice service for short flight"
Nadelen: "Lost luggage for 2 days."

Nadelen: "This flight was on a Transavia codeshare with Delta and a real downer after coming from a Delta One business class segment. An uncontrolled mass boarding, crammed in seating, no amenities and charges for a drink of water made this a pretty crappy flight. The crew was nice though."

Voordelen: "Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable."

Nadelen: "No free meals."

Voordelen: "Very easy flight & process"

Voordelen: "Smooth flying"
Nadelen: "The entertainment units were terrible. Touch screens effectively impossible to operate in this 737-800."

Voordelen: "Arrived early"
Nadelen: "Crew weren't really friendly. Special menu food wasn't great"

Nadelen: "When I purchased a meal there were elements missing. When I asked the flight attendant for the missing elements, she signed loudly and said "that means I'll have to open every single meal" which any intelligent person could tell you that's not true - just swap out the 1 meal. Then they lost my luggage and was told it would be delivered at my hotel and hour after I arrived. This was a lie and several times I called their hotline and each time I was told they didn't have a status. Then their hotline closed at 10p. I didn't get my luggage until 3am (which was 6am by my body's clock still on EST) and then had to go to a huge annual work event with no sleep, a headache, and nausea."

Voordelen: "The food and service was good. the Washrooms were good."
Nadelen: "The seats were too small, the built-in monitor in the seatback was kinda junky"

Nadelen: "Service"

Voordelen: "Nice staff"
Nadelen: "Old plane especially in first, no TV s"

Voordelen: "Same as the previous flight! Very surprised to be a head of time"
Nadelen: "We were very cramped in the seats. No room to move! I could not use my laptop."

Voordelen: "I fly frequently and overall the flight was great. My biggest complaint is that as a paying customer (vs non rev) I think it is kind of crazy that I did not have an assigned seat until I walked onto the plane. I really disliked tjis process. I found it to be an unnecessary stress. When I asked the gate agent about it I didn't get a clear answer as to where I will be sitting. I'd much rather know what my seat number is before I board the plane. Other then this bizarre process. Everything was great."

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Nadelen: "Luggage was not received. Now being told it will take up to 5 days! Unacceptable performance"

Nadelen: "I was charged $65.00 for checked luggage; my layover was only 50 minuets and had to rush...last person to board."

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Voordelen: "Seat was comfortable and the food was decent."
Nadelen: "Strippers"

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Voordelen: "Flight itself was good. Crew was nice"
Nadelen: "Flight was late. Airport experience in Frankfurt horrible. It looked like all was intended to increase the delay. They made me miss my train connection"

Nadelen: "My luggage did not make it with me."

Voordelen: "The crew was professional and polite"

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Voordelen: "Flight on time"
Nadelen: "UAL sucks, as expected."

Voordelen: "Aircraft, cleanliness, crew, food"

Voordelen: "Lovely crew"
Nadelen: "Airport is too hot"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "On time-well organized!"

Voordelen: "Staff were amazingly helpful n friendly. Food was yummy."

Nadelen: "Nothing"

Voordelen: "Great service both before boarding the plane and while in flight. The check in line was out of control, but lufthansa staff members ensured that I could still make my flight."

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "Air dolomiti - great service, prosecco in a real glass and with small sandwich provided."

Voordelen: "We were well taken care off for a short flught"
Nadelen: "Nothing really"

Voordelen: "Crew was more understanding. Placed us to row 18...emergency exit."
Nadelen: "Checked online from row 21 to 6. Got a new ticket whilst boarding to 25: last row. Explanation...otherwise the plane was not able to go in the air...absolute bullshit. With my weight and of my fellow members better to let us in the front.. Row 6 was given to a miles & more client..."

Voordelen: "Plane not full so we hat an extra Seat"

Voordelen: "On time. Smooth flight. Crew was extremely nice and helpful. Food was better than expected for airplane food."
Nadelen: "My particular seat had an entertainment system that only had about half the movies of the other seats. I notified the attendant who told me that this is a known issue that affects a number of seats on the plane."

Voordelen: "Same as above"
Nadelen: "Same as above"

Voordelen: "Crew was beyond standard. Very nice and friendly and always accommodating."
Nadelen: "They ran out of vegetarian meals."

Voordelen: "The crew did their best to help several people whose seat requests were not honored including a woman traveling with a dog who was given an aisle instead of a window seat. Crew came around with water and juice frequently."
Nadelen: "Seat assignments were not honored. My husband and I were seated in two different rows even though we requested to sit together in an aisle and window seat and checked in the day before the flight This happened on all four legs of a trip to South Africa. Extremely narrow seats and little leg room. Felt like a cattle car. An aggressive woman with disruptive, screaming children was allowed to Torture passengers for a good five hours of the flight before the bursar finally moved her. This was after several hours of complaints from other passengers. She was eventually moved twice due to passenger complaints. The situation should have been handled after the first complaints which occurred two hours into the flight before the situation completely detiorated Food was terrible and meals ran out."

Voordelen: "The food was nice and the stewardess were professional."
Nadelen: "My ticket didn't specifically say I'm not allowed to have check-in luggage, so I needed to pay extra for that. I also got too little transfer time and barely made it because my flight arrived late. Then, my luggage got lost during the transfer, so I had to wait for 5 hours, which made my plans a mess. Overall not satisfied with my flight"

Nadelen: "The window seats are not comfortable like in other planes. The windows are too high, you don't see anything. The seat is too far from the window so you cannot lean towards it. For a 10 hour flight it was not comfortable."

Voordelen: "Excellent crew & service; enjoyed the special meal selections and the great movie options."

Voordelen: "New plane has nice wider seat."
Nadelen: "Letter size on In-Flight-Entertainment is too small. Units looked more like a tablet and some function seems missing or hard to find. Passenger needed to put on the foam piece to the headset. Hard to do as I broke both when trying."

Voordelen: "Staff attentive. Came by very frequently."

Voordelen: "everything else was fine"
Nadelen: "the bathroom smell. they should have at least a good smelling soap, like lemonsoap.... the pasta was too overcooked."

Voordelen: "We got there"
Nadelen: "Seat back entertainment? What a joke! It was like watching a movie on a Motorola Razr (or my old Ericsson flip phone). Surly old battle axe sky waitresses. 90s vintage plane interiors. Need I go on?"

Voordelen: "Service was so wonderful - very attentive crew."

Voordelen: "Service with a smile. Great food. Great use of space for bathrooms away from passengers"

Voordelen: "We cheked in on line At Amsterdam airport at the drop of lugage was a nightmare Line out the door wich made us almost missing the plane"
Nadelen: "We cheked in on line for our flight Amsterdam Boston Ariiving at 5.05 AM for our first flight to Frankfurt at the lugage drop of desk There was a line out the door wich made us almost mis the plane At the gate they had problems with my carier on The same carier on is traveling with me for more than 15 years and never denied plane acces Result all my creditcards/money and important documents where not longer withs us So we could not buy a drink or food at two airports There was plenty of space in the overhead compartments above our seats That part of our experience was very bad Tnx"

Nadelen: "Food was quite disgusting. Further, I was sitting next to (6!) babies, who took turns through the whole duration of the flight to cry, shout, and jump around: it was impossible to get any sleep, or work done."

Voordelen: "The flight was relatively empty, so I got to stretch out across three middle seats and sleep for the entire duration of the flight. The crew did a wonderful job of serving the food and clearing away very quickly. They were very friendly overall."
Nadelen: "The entertainment system wasn't the best I've seen -- but I barely had a chance to use it, so I'm not complaining."

Voordelen: "Very smooth flight. Caring and responsive cabin crew. Good food and entertainment."

Voordelen: "On-time going over and coming home. Professional crew and service, both on the ground and in the air."

Voordelen: "Friendly staff, good beverage service, good movie selection. Lufthansa is my favorite airline to fly."
Nadelen: "nothing"

Nadelen: "Bad food, surly crew, old plane nor properly cleaned, ancient entertainments system, cramped seating"

Voordelen: "The crew was very friendly"
Nadelen: "The seats on my return fight were terrible! my knees were touching the seat in front of me. nehmen the person ahead leaned their seat back, I only had about 10" from my face to their seat. Terrible! Also difficult to watch a movie with the screen that close to your face; that's terrible on the eyes."

Voordelen: "Liked the check-in service - no long lines, friendly attendants."
Nadelen: "1. I was not aware or told that in-flight entertainment via Ipad required the united app. So I could not use that. I would appreciate better communication. 2. At one time, a crew member stuck his nose in the coffee pot - I think to smell which pot was coffee versus tea. But heck, who wants coffee after that? 3. The final lunch served was a sandwich that required heating of the sandwich. Served cold it was dry. By the way, the wrapper said the sandwich is oven ready! Good gracious. Follow the directions. 4. The attendant who served dinner came across as rushed. Like he was on a schedule or something. Are you guys timing the attendants? I personally felt he was rushed and cared more about dumping the tray in my lap than about looking me in the face and making human contact. 5. I fly to Amsterdam a lot and prefer the direct flights, ie KLM or United. So far KLM is winning me over in terms of service. I do think though that United can make easy improvements and provide better service. Remember, you are transporting people, not packages. Good luck."

Voordelen: "crew polite."
Nadelen: "Freezing cold !for 9 out of 11 hrs. On the outbound flt HOU-AMS snacks were complimentary...On return flt AMS- HOU they charged us. Not sure what the difference would be coming or going ?"

Voordelen: "Lufthansa flights was great as usual. Super Clean airplane, polite crew, entertainment selection was good, well functioning head rest design!"
Nadelen: "The western vegetarian/Vegan meal's texture, taste, and quality was astoundingly aweful. It was actually funny how bad the food was."

Voordelen: "The crew was professional & friendly"
Nadelen: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Voordelen: "economy plus seats were nice, great movie selection, especially international movies"
Nadelen: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Voordelen: "the drinks"
Nadelen: "seat reservation. having to pay for luggage...."

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Nadelen: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Voordelen: "absoluut geen klachten"

Nadelen: "Uitermate tevreden!"

Nadelen: "Vertraging"

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Voordelen: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Nadelen: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Voordelen: "Everything was clean and well organized."
Nadelen: "The flight was delayed 1 1/2 hours."

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Nadelen: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Voordelen: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Nadelen: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Nadelen: "infotainment was down. Lost my luggage the flight was delayed"

Voordelen: "Fast boarding"
Nadelen: "The entertainment system wasn’t working for the whole 10 hour flight."

Voordelen: "Crew"
Nadelen: "N/a"

Nadelen: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Nadelen: "The streaming service didn’t work"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Voordelen: "The cabin crew were pretty good. That's about all that was good."
Nadelen: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Nadelen: "Flight was delayed"

Voordelen: "Prima vlucht! Geen aanmerkingen."

Voordelen: "In Toronto werd ik aangesproken door een dame van KLM met de vraag hoe ik reisde, alleen of in groepsverband etc. Zij gaf aan dat ik gebruik kon maken van de lounge en dat er hulp aanwezig was om bagage in te checken bij de self check-in. Uitermate vriendelijke en behulpzame dame. Tijdens de vlucht was er zeer vriendelijk en behulpzaam cabinepersoneel beschikbaar."

Nadelen: "Lang wachten bij de incheck"

Voordelen: "We vertrokken vanuit Tapei 10 minuten voor plan. We kwamen bijna 3 keartier voor schema aan."
Nadelen: "Omdat Economy Comfort vol zat (een maand van te voren), een exit roe geboekt. Wel veel beenruimte, maar in de breedte echt te krap voor een vlucht van 12 uur."

Nadelen: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Voordelen: "De reis verliep voorspoedig. Diner en ontbijt waren redelijk."
Nadelen: "Film aanbod was aan de magere kant."

Voordelen: "Niets!"
Nadelen: "Op papier was het een KLM vlucht. Maar tijdens inchecken werd het een Jet Airways vlucht. Alle privileges als platinum frequent flyer was direct weg. Geen voorrang bij inchecken, geen voorrang bij handbaggage check,."

Nadelen: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Voordelen: "Catering is ok"
Nadelen: "Seats comfort really old school"

Voordelen: "Comfortabel en netjes"
Nadelen: "Personeel is niet altijd even vriendelijk. Een glimlach kost niets, toch?"

Voordelen: "I was upgraded to Buisness so, no complaints"
Nadelen: "No Marlboro light cigarettes on the duty free shopping cart"

Nadelen: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Voordelen: "Loved this 747! Crew was professional and food was very good."
Nadelen: "We had a long wait (25 minutes) at the gate because we were early."

Nadelen: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Voordelen: "Speed, crew, and reliablity."
Nadelen: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Voordelen: "Same as above"

Voordelen: "Night flight so no entertainment allowed sleeping"
Nadelen: "Kosher food could be improved"

Voordelen: "Same as above"

Nadelen: "Vlucht was vertraagd. Heb wel de indruk dat dit meer met Schiphol dan met KLM te maken had."

Nadelen: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Voordelen: "The rest area"
Nadelen: "The airport was cold and it should be warmer"

Voordelen: "The crew and the food were great!"
Nadelen: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."

Voordelen: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."

Voordelen: "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."

Voordelen: "More space in business class (777-300) than many other airlines."
Nadelen: "Entertainment very limited. No adjustable air vents in this aircraft"

Voordelen: "Polite and friendly service"
Nadelen: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."

Voordelen: "Quick boarding, comfortable seating. Great food!"
Nadelen: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Voordelen: "Not much, seats are super uncomfortable"
Nadelen: "Better code sharing with KLM"

Nadelen: "Crew on the ground was very rude"

Nadelen: "Geen wifi voor 9 uur"

Voordelen: "Nothing !! Such a bullshit flight ever !!!"
Nadelen: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"

Voordelen: "Great crews, excellent customer service"

Nadelen: "We had a short delay"

Nadelen: "Plane is old and entertainment facilities are no longer appropriate"

Voordelen: "Food and wine. Entertainment."
Nadelen: "Sat closer to water closet. Maybe more air freshener in there."

Voordelen: "Crew was very friendly. Food was excellent"

Voordelen: "Average crew. Average seat."
Nadelen: "They could have controlled screening babies better. They just let them scream....."

Voordelen: "The crew was pleasant and boarding efficient I lucked out with first class"

Voordelen: "The crew"
Nadelen: "Seats! They were too small!"

Nadelen: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."

Voordelen: "Crew was very nice. Food was good and tasty."
Nadelen: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."

Voordelen: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Nadelen: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"

Voordelen: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Nadelen: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."

Voordelen: "Everything. crew friendly and food/drinks the best"
Nadelen: "Nothing...all was wonderful"

Voordelen: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Voordelen: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Nadelen: "The seat padding is rather thin."

Voordelen: "Flight on time"
Nadelen: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Nadelen: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"

Voordelen: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."

Voordelen: "On time."
Nadelen: "Did not seat together passengers, although booked and checked in at the same time."

Voordelen: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Nadelen: "Nothing."

Nadelen: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."

Voordelen: "The crew was very friendly and professional. The food very good"
Nadelen: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Voordelen: "I liked the crew, they were professional and tried their best"
Nadelen: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Nadelen: "Vlucht door vertraging van uit lax gemist op een paar minuten"

Voordelen: "The crew and flight was faultless"
Nadelen: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Nadelen: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."

Nadelen: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."

Voordelen: "Free snack and drinks. Good service."

Voordelen: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Nadelen: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."

Voordelen: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Voordelen: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."

Voordelen: "The cheese and the bread"
Nadelen: "The unprofessional staff during boarding and food serving"

Voordelen: "Punctueel"
Nadelen: "Geen ontbijt of iets dergelijks, dit ondanks vroege vlucht."

Voordelen: "Normale vluchtte t"
Nadelen: "Te last vetrokken"

Voordelen: "Crew very professional and nice food Boarding process well organized"
Nadelen: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"

Nadelen: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"

Voordelen: "All of the crew were friendly and the flight was on time."
Nadelen: "No problems"

Nadelen: "Business Passngers have to wait in the same bus to board the flight what is the point then...."

Nadelen: "Understand sometimes out of airlines control but reduce delays"

Nadelen: "The 60 euro bagage fee for just checking 1 bag was excessive. There was no obvious way to pay on line or with the app"

Voordelen: "crew vriendelijk"
Nadelen: "Geen entertainment en slecht voedsel"

Voordelen: "Seat super small, could not avoid touching other passengers, I am not obese."
Nadelen: "One toilet for 120 economy class passengers, no beverages served complimentary, even a glass of water cost you. Unbelievable cheap, crappy airline now, what a downfall for such a carrier."

Voordelen: "Nothing"
Nadelen: "The flight should have been on time rather than 2 hours late. The Gate agents should have been more honest about what was happening."

Voordelen: "The flight was smooth and quick. Got to LA within 40 minutes."
Nadelen: "They could've provided some snacks."

Voordelen: "Friendly crew"
Nadelen: "NA"

Nadelen: "BA need to stop the silly practice of boarding according to status - it’s inefficent and leaves me with the impression that BA is obsessed with pseudo hierarchy."

Voordelen: "No drinks or snacks for econome class. Its just a 1 hour flight, KLM Does serve on 1 hour flights."
Nadelen: "See above."

Nadelen: "Flight was delayed and had to sit on the tarmac for 40 minutes. Almost missed the next flight. Rude British Airways stewards."

Voordelen: "Beenruimte"
Nadelen: "Te laat vertrokken en om vliegveld cirkelen omdat City vol was."

Voordelen: "Niets"
Nadelen: "Grote vertraging, geen uitleg, geen gratis versnapering om het goed temaken"

Nadelen: "Not enough overhead bin storage space. If they want to start charging people for bags they need to improve their overhead storage ability. This was a commuter flight from Amsterdam to London. So the entertainment was not really there"

Voordelen: "The captain made a very smooth landing in extremely poor conditions."
Nadelen: "Everything you don't get in business class. Since the flight was only 40 minutes, I put up with it."

Nadelen: "One world premium member, last seat next to the bathroom, rude check in staff who we’re highly unhelpful saying they had no authority to help and to use ba.com for customer service issues and outrageous checked bag fees €75. Never again BA."

Voordelen: "nothing"
Nadelen: "1 hour flight took 3 hours because they sat on the ground counting baggage...twice.nothing"

Nadelen: "We where not able to take the fligth's due to a passport issue, according to Netherlands rules my passport should be valid 90 days before entering the country and my expired July 29, 2018, when i booked no one advised me of such rules. I'm trying to contact Brittish Airways to see if I can be refunded."

Voordelen: "Doordat wij op het bovendeks zaten konden we meteen boarden. Vriendelijke purser die overal de tijd voor nam."
Nadelen: "Doordat 3 mensen zich niet gemeld hadden, zaten er 4 koffers te veel aan boord. Ga maar met de hand zoeken met 15 Afrikaanse mensen in een A389."

Nadelen: "The tickets arrived at 9.50 am for 10.55 take off. I tried to cHe Kin in line but it didn’t let me. I went to the counter and they told me check in had closed and I would have to buy another ticket. It was my fault for buying a ticket. Goodbye £200. Thanks BA"

Voordelen: "Crew were nice and helpful"

Nadelen: "FLIGHT WAS CANCELLED IN THE LAST MINUTE, I WAS STRANDED IN LONDON AND HAD NO COMPENSATION"

Voordelen: "The flight was short"
Nadelen: "Upon arriving at the check in desk we were told that a member of our party had been removed from the flight. While trying to work out a solution with the attendants they were incredibly unhelpful, knew very little about the situation, and at times mocked us. Lisa at the AMS location was particularly rude to the members of our party."

Voordelen: "Nothing...!!!"
Nadelen: "The flight got delayed 1:30 hours, because they had to change planes in London and we were wating in Amsterdam. We didn't aboard fast since there was no space for the hand luggage so they had to send the luggage to the belly of the plane at tha last minute. Definetly the worst fligth ever!!!"

Voordelen: "I love it the most that they are so helpful with excess baggage Which is why I always book with BA I am an entertainer working for many different cruise lines BA does not rob you blind if you have extra baggage Or your bags are slightly heavier ! Delta recently charged me $ 285 per extra bag Coming back BA charged me $90 and allowed me two bags The new policy on many airlines to literally rob a customer Is disgusting and the govt authorities should put a stop To it BA is welcoming and always professional !"
Nadelen: "Airline food is often risky to eat and The variety is poor especially if you are vegan"

Voordelen: "All of the flight attendants were extremely sweet!"

Nadelen: "The boarding process could be better"

Nadelen: "It is difficult to get in and out of chair. I wish the chair handle would be moved up . Every time I needed to go to bathroom , I hurt myself."

Nadelen: "The ground crew at check-in was not friendly nor helpful."

Voordelen: "smooth flight"
Nadelen: "no dairy free food options"

Voordelen: "The crew was great! Very friendly and helpful."

Nadelen: "The male crew in the bag is not try to help people put on the carry on language to the top of cabin. He stood there and look at us. When I directed to him and asked for help, he just stood there for few sec. and decieded to help me but with an attitude. Same as the other lady need their help to put the backpack in, both male crests stood there and wasn't planning to help, and the passenger stood up and assisted her."

Voordelen: "The crew and entertainment was great on this flight! Other than that, it is kind of hard to find positives."
Nadelen: "We were delayed by 30 minutes for whatever reason and then we were trapped in the air for 11 hours in tiny seats. The seat wasn't very comfortable and I didn't have much room to sit and for my legs. I had a stupid box under the seat in front of me with airplane stuff in it I guess, so that took up some room under the seat in front of me. I had my legs stretched in the aisle most of the flight. The food wasn't great, but what airline food is good? I was really expecting this aircraft to be like the Dream Liner, but overall it was just a big tin can in the sky."

Voordelen: "The crew was very sweet. The flight was super short so it was comfortable enough for the short flight."
Nadelen: "The flight was delayed by an hour and a half. I had a 40 min delay with Alaska airlines 2 weeks ago and the min I arrived at my destination I had a text apologising for the delay. Along with a link to $100 credit with the airline. This is what real customer service is about. Not just empty apologies."

Nadelen: "At airport had line for baggage drop if had boarding passes. But, then only had one station open out of four or five. One person had problem I guess. Line didn't move for 10-15 minutes. VERY BAD!!"

Voordelen: "Boarding smooth enough, seats comfy enough"
Nadelen: "Checked bags line insanely long, gate MILES away from security checkpoint, no food or entertainment (why low rating, n/a), could always use more legroom, paid more for bags than for flight and taking bags was a huge hassle and worry"

Voordelen: "The plane was new and everything was up to par."
Nadelen: "There wasn't anything I didn't like other than flying in coach!"

Voordelen: "Friendly experienced staff"
Nadelen: "Club Europe...business class? Seat pitch is a let down. Only benefit is an empty middle seat"

Voordelen: "Regardless of many flights, this was my first experience with BA on transatlantic flights. And I was pleasantly surprised. Very well mannered crew, politeness, help, all... Food was great as well. Overall great first impression and definitely will fly again with BA."
Nadelen: "In general, it was ok, can't complain."

Voordelen: "Even flight was delayed, all was well with excellent service."

Voordelen: "I didn't pay to reserve a seat ahead of time, and was a little apprehensive. I checked in about 23 hours before the flight and was assigned an aisle seat with no problems."
Nadelen: "Once we boarded the plane, we spent about a half hour on the ground before take off. This isn't reassuring when you have a connecting flight."

Voordelen: "Across to entertainment helped pass the time"
Nadelen: "On an 11 + hour flight it's extremely difficult if not impossible to get any sleep when you can barely move your seat back. Try removing some seats ...yes, I know impossible"

Nadelen: "Weinig te eten weinig te drinken voor zo'n lange vlucht. Geen geluid op entertainment"

Nadelen: "Flight was delayed 45 mins, but when I'm 2 mins late to check in the cancelled my boarding pass. Ridiculous customer service wanted to charge me $400 to change my flight!!! Never again"

Nadelen: "we're professional musicians who fly all the time with fragile equipment. the airline applied an overweight baggage fee (fair enough, normally) but their payment system was down. rather than waive the fee, we were made to wait an hour to pay 150 euros. after scrambling through security we narrowly missed our flight. rebooking took hours and involved going back through security all over again, having our equipment searched for the second time. when it came time to gate-check our guitars, the airline lost them. we wound up boarding our connection to JFK with no idea where they were. finally they turned up on the baggage belt. we would never and have never agreed to send these delicate items through general baggage. One guitar (50 year old gintage guitar) was broken in the process and another of our hard cases was damaged and needs to be replaced. Completely unacceptable from start to finish."

Voordelen: "The food and the boarding crw comfortable"

Voordelen: "Friendly staff"
Nadelen: "Very tight flight"

Nadelen: "Lost all our luggage"

Voordelen: "Nothing"
Nadelen: "Departure time was 4:10 pm, and they finished boarding at 4:45 pm. Then we had to sit in the plane on the tarmac for another 2 hours, while the captain kept coming up with the weirdest excuses about why we are delayed. First they had to do a manual passenger head count, because the numbers didn't add. After an hour, he says they are finally done counting and are waiting for the truck to push the plane on to the runway. He says that since this is a A380, it needs a bigger truck that is in short supply at Heathrow!! He came on the intercom few more times in the next hour with more excuses about why we are delayed, but by then I was too mad to remember what the hell he was saying."

Nadelen: "Although I was in business class the service seemed unattentive and sparse. The crew did not check for passengers needing additional drinks and did not clear the empty glasses until almost the end of the flight. Overall, the crew seemed more suited to economy class than business class."

Voordelen: "Organized boarding, nice and friendly flight attendants"
Nadelen: "Food was mediocre at best, seats uncomfortable for such a long flight"