Vind goedkope vluchten vanuit Amsterdam naar Los Angeles

Voordelen: "The crew was professional & friendly"
Nadelen: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Voordelen: "Professional crew. Good simple check in."
Nadelen: "Nothing."

Nadelen: "Delay due to strike"

Voordelen: "Everything works and quick to get to destination."

Voordelen: "Great airline"

Voordelen: "economy plus seats were nice, great movie selection, especially international movies"
Nadelen: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Voordelen: "Yes"
Nadelen: "Everything was good"

Nadelen: "Too hot inside the aircraft"

Voordelen: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Nadelen: "Doesn't"

Voordelen: "the drinks"
Nadelen: "seat reservation. having to pay for luggage...."

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Nadelen: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Voordelen: "absoluut geen klachten"

Voordelen: "yes"
Nadelen: "not really"

Nadelen: "Uitermate tevreden!"

Nadelen: "Vertraging"

Nadelen: "lost baggage"

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Nadelen: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Voordelen: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Nadelen: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Voordelen: "Everything was clean and well organized."
Nadelen: "The flight was delayed 1 1/2 hours."

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Nadelen: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Voordelen: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Nadelen: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Voordelen: "I slept pretty much the whole time"

Nadelen: "infotainment was down. Lost my luggage the flight was delayed"

Voordelen: "Fast boarding"
Nadelen: "The entertainment system wasn’t working for the whole 10 hour flight."

Voordelen: "Crew"
Nadelen: "N/a"

Nadelen: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Nadelen: "The streaming service didn’t work"

Nadelen: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "Excellent very good"
Nadelen: "Everting so good ex"

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Nadelen: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Nadelen: "Bag was lost"

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Nadelen: "Amesterdam airport employee was really rude"

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Voordelen: "The cabin crew were pretty good. That's about all that was good."
Nadelen: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Nadelen: "Flight was delayed"

Voordelen: "Prima vlucht! Geen aanmerkingen."

Voordelen: "In Toronto werd ik aangesproken door een dame van KLM met de vraag hoe ik reisde, alleen of in groepsverband etc. Zij gaf aan dat ik gebruik kon maken van de lounge en dat er hulp aanwezig was om bagage in te checken bij de self check-in. Uitermate vriendelijke en behulpzame dame. Tijdens de vlucht was er zeer vriendelijk en behulpzaam cabinepersoneel beschikbaar."

Voordelen: "Flight was late, crew didn't do anything to expedite boarding and it took the longest I have ever seen to board a plane."
Nadelen: "Boarding process was slow and chaotic"

Nadelen: "I wasn’t able to choose a seat"

Voordelen: "Yes"
Nadelen: "Did not serve food."

Voordelen: "Staff was nice."
Nadelen: "Better communication in regards with mechanical issues."

Nadelen: "The boarding"

Voordelen: "Lots of leg room! Friendly crew."

Voordelen: "Great crew"

Nadelen: "Actually not much. Good value all around."

Voordelen: "Friendly crew."
Nadelen: "The flight was delayed"

Voordelen: "I liked the complementary beverages and snacks."
Nadelen: "It would have been nice to be able to access entertainment withou t having to download an app and having a cell phone."

Voordelen: "A little late on take off but made up time in the air. Crew was pleasant."
Nadelen: "Aircraft seemed a bit tighter seating than other WestJet flights I've been on. Still it was fine for a 3 hour flight."

Voordelen: "price efficiency"
Nadelen: "gate change last minute"

Voordelen: "The entertainment"
Nadelen: "The yelling on the airport intercoms"

Voordelen: "Sitting in Plus"

Voordelen: "on Time, smooth fight, great staff"
Nadelen: "no more TV in the seats. Not everyone fly's with electronic devices"

Voordelen: "Fuss free check in. Crew was very friendly and helpful. Flight is on time. Will definitely travel on WestJet again."
Nadelen: "Nothing"

Voordelen: "Option to watch movies on your device"
Nadelen: "Not useful if you don’t have a device"

Voordelen: "Friendly crew."
Nadelen: "The flight was delayed three hours, including having to de-plane and board a new plane, due to a backup generator lying engine issue. Totally unacceptable."

Voordelen: "Very entertaining flight crew. One attendant cracked jokes sang happy birthday announced wedding party . Never boring very friendly"

Nadelen: "Delay"

Nadelen: "Check in process was brutal. Two different pieces of advice from two different agents. Boarding from front to back of plane is inefficient. Creates clogged aisles."

Voordelen: "Good amount of leg room. The children were well behaved."

Nadelen: "Flight was delayed 4-5 hours then got cancelled then got rebooked for the next flight in 4 hours."

Voordelen: "I liked the timeliness of boarding."
Nadelen: "Crew was not the nicest, especially when asking for non purchase items like water."

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "Excellent from phone courtesy to every aspect of travelling with them."
Nadelen: "Well organized. Courteous at every step. Other airlines should emulate them in every way. Travelled all over the world and would rate them as best so far."

Nadelen: "Flight was delayed. Staff were rude, slow and uninterested to help. Boarding was very slow, overhead was full. Baggage pickup was excessively slow. Overall a very poor experience with WestJet"

Nadelen: "Transferring between distant terminals in LAX was a pain. I'm glad that I had a long layover between flights to make the journey that required leaving and re-entering security."

Voordelen: "Good service easy boarding luggage came out as soon as we were off the plane when you are on vacation last thing you need is to wait for your bags great job all around"

Voordelen: "Pleasant staff, ample room, ability to charge devices. On time"

Voordelen: "The overall experience on my westjet trip was great. Everything west jet does - and all the groups in the airport are fantastic !"

Nadelen: "We left late and had a very hard landing"

Voordelen: "The people were all very helpful."
Nadelen: "The system was down. Had to stand in line for an hour. I had carry on and Global entry. But couldn't get my boarding pass without seeing an agent."

Voordelen: "Not cold, not noisy aircraft"

Nadelen: "Appalled that I was approached by two flight attendants separately to turn off my light in order to accommodate another passenger as the light was bothering them on a night flight. I pay premium pricing for the Plus seat so I have extra room to work. I chose not to turn off light in order to work, then flight attendants allowed the passenger to approach me. Really unacceptable to put me in uncomfortable interaction, making me play bad cop. I was sitting behind passengers talking loudly who were using profanity. My solution? Earphones. This is a commercial flight - offer passengers eye covers, some solution, or tell them to deal with it, or tell them to charter a private plane. Don’t tell us to sacrifice what we pay for, because you can’t do your job. Lost a loyal customer."

Voordelen: "The plane wasn't full."
Nadelen: "The crew was late."

Nadelen: "Too many delays."

Voordelen: "I loved how the crew was so helpful."
Nadelen: "There was no entertainment on the flight"

Nadelen: "No TV screens, but there was an alternate"

Voordelen: "I upgraded and that was definitely worth it."
Nadelen: "I don't like 2.5 hour flights in general. Just long enough to be annoying. But that has nothing to do with you and your airline."

Voordelen: "I enjoyed the extra space in the exit row."
Nadelen: "The flight attendants were nice but very nit-picky. The lady next to me had her jacket sitting on her lap. She was told to either put it in the overhead bin or stuff it underneath the seat until after takeoff which seemed absolutely ridiculous to me. I had a backpack under the seat in front of me and was told to push it even further under the seat which also seemed ridiculous. People are tired and not excited to be squished inside a flying tube like sardines, there is no need to pick at them for such tiny insignificant things. As usual, the general public has a poor understanding of common courtesy and basic manners but that's nothing new."

Voordelen: "Updates even though flight was late."
Nadelen: "Review for airport NOT WestJet : Had to go through so many steps between arriving from YUL to get to my gate.Not enough clear signages."

Voordelen: "The plane was nice and the pilots also cared about being on time."
Nadelen: "A couple checked their bags and for some reason ended up not flying with us. So the airline staff spent an hour searching for the bags and delaying the flight as everyone sat on board the plane. No entertainment was available on the plane and the flight attendants were also quite rude. This review is coming from someone who rarely complains or gets mad. If you have the opportunity to fly another airline, I would recommend it."

Nadelen: "Hate to have to buy the food!! No entertainment"

Nadelen: "Flight was delayed and took another 45 min to leave once boarding was complete"

Nadelen: "Being late into LA"

Nadelen: "I didn't like that you had to download an app for vieweing movies burning flight."

Voordelen: "Flight attendants were super friendly. The plane was very nice and spacious, the flight was smooth and the landing was excellent!"
Nadelen: "Nothing."

Voordelen: "My daughter ordered the tickets for us but she didn't pick seats. We forget to pre checked in, either. Our flight was very full so We are so lucky got the first class seats! This is the first time in our life with first class experiences! It was on the July 4th and saw a lots of fireworks in the airplane! We are so exciting! Thank you for West Jet Airline!"

Voordelen: "Nothing."
Nadelen: "1+ hour before we took off after getting on the plane. 1+ hour before we got off the plane after landing."

Nadelen: "The plane was small. It was a quick flight though."

Voordelen: "Plane is clean and comfortable. Boarding was great."
Nadelen: "Staff was lacy and rude to another customer. She told the passenger she wasn’t walking to the back of the plane to get her a paper cup."

Voordelen: "Crew was great. Flight was clean."
Nadelen: "I ordered vegan meals and only one of the meals were vegan. Someone had forgotten to bring the second meal for me on the plane."

Voordelen: "The flight itself was fine. We had a two-hour delay due to a mechanical issue, but the crew took care of it as quickly as they could."
Nadelen: "It was just a relatively quick, unremarkable flight."

Voordelen: "SAS is excellent in terms of comfort and professionalism and care from the crew."
Nadelen: "None"

Voordelen: "Heel vriendelijk personeel."
Nadelen: "Twee uren vertraging voor een heel korte vlucht naar Brussel door technisch deffect."

Voordelen: "The crew was very nice and friendly. I was not expecting walking down to the tarmac to board the plane. But flight was uneventful."
Nadelen: "Checking in didn’t open until 2 hours before plane was scheduled to take off. Really? We got to airport early so we could eat dinner. You are depriving the airport of revenue. Not to mention we had to stand there for over an hour. And then just one agent showed up. Terrible service and planning."

Nadelen: "Boarding and boarding pass was horrible. 30 min before boarding, there was no one at the SAS area."

Voordelen: "Nice crew"
Nadelen: "There was three hour delay Boarding was chaotic and very bad organizedMain course was good, but poor snack Entertainment program very poor"

Voordelen: "Easy to board, on time and food was good"

Voordelen: "Great crew"
Nadelen: "Had to walk up and down stairs, outside, too the plane Cold, wet, slushy tarmac"

Voordelen: "On time"
Nadelen: "Nothing"

Voordelen: "Crew and food were amazing!"

Voordelen: "Crew was great, seats in economy plus were comfortable. Arrival was 15 minutes early to Los Angeles."
Nadelen: "Check in took a long time at Stockholm. Waiting area to board was very small and crowded."

Voordelen: "Made an effort to avoid the turbulence."
Nadelen: "Bumpy ride."

Voordelen: "Door sneeuwval vertraging bij de start waardoor vervolgvlucht niet gehaald. Bij landing bleek omvorming al geregeld te zijn"

Voordelen: "The food and entertainment on board is great. I was very pleased with how they organized the checking of bags and the fact I picked it up at my final destination without any issues and right on time."
Nadelen: "Some of the staff at the check in desks can be very rude. Also, on my initial flight, they closed the check-in early and left many of us stranded without knowing who to talk to and how to manage to get on the plane. When someone from SAS finally came, I was told I would be escorted through security and most into the plane but then the "manager" or whoever was in charge denied it. The plane did not leave for another our and instead of arguing with the costumers they could have just helped us get on the plane. It was unfair of them to close the check in desks early and on top of that to catch a plane the next day they wanted to charge and exorbitant fee. I Wii never fly SAS again."

Voordelen: "Nice interior and good IFE on long haul."
Nadelen: "I did not like the flight from Malaga to Stockholm due to not having IFE or WiFi on a 4+ hour flight. Absolutely unacceptable in today’s travel market."

Voordelen: "Price and destination was convenient"
Nadelen: "They said coffee and tea was complimentary but they didn't serve a number of people for some reason"

Nadelen: "I ordered vegetarian from their transfer office at the Copenhagen airport. Days before the return flight yet to chicago they had no record of my vegetarian meal The same transfer desk told me there were no morning flights to amsterdam the next day so they booked me 930pm next day, I found hour later a flight on Dad leaving 6am next morning, had to buy own toclet"

Nadelen: "Not enough characters to express my disappointment."

Nadelen: "Expensive checked baggage. More than 2 hours delayed."

Voordelen: "Entertainment options"
Nadelen: "Super hot throughout flight. Had a 9 hour layover and the flight arrived after the gates closed so the only options for 12am-5am were wooden benches in random sketchy areas. Had to wait in line to wait to get in line to finally board the plane The food was two rolls ups three hours apart"

Voordelen: "Liked 2+4+2 seating"
Nadelen: "When passengers in front of us kept their seats reclined the entire trip, couldn't move, difficult to get in or out of seats. Had to ask flight attendants to ask them to raise seats, at least during meal service. Food was worst of any international flight we've been on and we fly internationally several times a year. Very poor selection of movies and map was not working this flight."

Voordelen: "Comfortable seats and attentive crew!"
Nadelen: "Old movies not up to date."

Voordelen: "Not much to say on a positive note, I want to avoid this airline if I can."
Nadelen: "Three and a half hour flight and all they offer free is coffee and soft drinks! The economy seats are small and the flight attendants are indifferent, until it's time to promote their duty free products. Find an airline with better customer service."

Nadelen: "Crew was rude. The bathrooms became disgusting halfway thru the foight w no toilet paper. For 6 hours we were down to one bathroom in coach. Unacceptable. My daughter never got her final meal and the flight attendant was rude when I asked her about it and never returned w food. Never fly SAS"

Voordelen: "Friendly service, good movies. Easy flight, arrived early."
Nadelen: "Being served two versions of a ham and cheese wrap in a row. Variety would have been nice."

Voordelen: "Late delay and no service from flight staff"

Voordelen: "I was able to get to my destination safely b"
Nadelen: "Planes are old. No conveniences at all - none. Charged for one piece of luggage (my only piece) at the gate. Security process extremely slow. 1.5 hours early to airport and I made it on board by 9 mins. There plane sat for 20 mins on runway before departing."

Nadelen: "We paid $90 per checked bag. When we purchased our tickets we were never given an option to purchase luggage ahead of time, we were under the impression that luggage was included."

Nadelen: "The 70 euro bag check fee"

Nadelen: "Unexpected 70 euro baggage fee that I had no way to add online."

Nadelen: "My 1st experience on SAS & everything was late: takeoff over an hour late, and upon arrival in CPH we were delayed again to exit the plane because they couldn't get the skyway door attached to the plane."

Voordelen: "The boarding was more organized than our other flights with this airline. Cabin crew was friendly."
Nadelen: "The food was not so good. It looked like they were really trying to cut corners with very small portions."

Nadelen: "Bag drop line was over 45 min. Only 2 attendants. Flight was late taking off. Baggage fee was outrageous. Site said 1 free bag, but that is carry on only. Checked bag was €70!!!! The flight was only $85."

Voordelen: "Courteous staff, great food, CLEAN airplane, spacious seats. Zero complaints and WAY better than any domestic airlines (United, Delta, American) based on personal experience!"

Nadelen: "In toilets there was no paper"

Voordelen: "Nothing."
Nadelen: "Flight was cancelled upon check in without any prior notice. Was forced to wait three hours in line for them to reroute to flight twelve hours later. Staff was rude, unapologetic, demanding and incompetent the entire time. Flight was packed, uncomfortable and smelled terrible. Flight was rough, landing was rough. Terrible airline."

Nadelen: "During online check in and through the website, I was informed that I would be able to have one free checked bag. I was never prompted that I would have to pay additional. However, when I arrived at the airport, I was told that I had to pay an additional $75 to check my bag in even though my boarding pass stated I was able to check in one bag. I was then pushed back and forth through the airport to complete this process. I would have liked to be given warning if I had to pay any additional costs."

Voordelen: "Crew was very friendly, food was amazing. SAS plus is the way to go. Bigger seats, very comfortable for a ten hour flight."

Voordelen: "Everyone was friendly and helpful."
Nadelen: "Would have liked more options for Movies."

Voordelen: "The crew was knowledgeable, gracious and helpful for the entire flight. I enjoyed the mapping and camera feature of the plane. The selection of options for entertainment was a delight."
Nadelen: "How do you say to close for comfort but then one gets what one pays for and the economics are understandable yet I did not care for the cramped space provided."

Nadelen: "Unfriendly and rude desk help. Rude and insulting. United was a real disappointment. I will ask my travel agent to be in touch re screw up the economy plus seats. I had to pay extra for what our itinerant said had been booked. Mary, at the desk at C12 in Delles, she wouldn't give me her last name was unbelievably insulting and unhelpful."

Voordelen: "Nice crew"
Nadelen: "The flight is very noise they never turn off the lights and close the windows so it's very hard to try to sleep."

Voordelen: "Quick and easy, nice cabin crew. I experienced no difficulties before or during this flight."
Nadelen: "We did not get food in this flight, it was not necessary because it was only a 1h 25m flight, so I cannot rate it."

Voordelen: "The plane was new, great seats and staff"
Nadelen: "Delayed flights, microphone is too fuzzy, hard to understand. Also why couldn't we get 2 or more sodas.. Crazy! The Asian airlines beat you! Very expensive stuff like a small red bottle of wine was like almost $15! Nuts... Very disappointed.. It should be free for the money we pay! Also staff just let people leave their windows open which was crazy coz most passengers are tired from other trips and of course in Europe you can hardly see anyone letting the elderly and children have any first priority boarding or let alone line up. I had my disabled husband and a young active little grandchild... Cathay Pacific, PAL,KAL, CAL are great about priority boarding for the elderly and children. Its sad your company do not have compassion or empathy for families with little children and the elderly population.. They really suffer!"

Voordelen: "I wish there were more snacks during flight."

Nadelen: "Check in took two hours! Gmhad to wait in line to "check" our bag and then wait in another to "pay" for our checked bag and get boarding passes. Very inefficient."

Voordelen: "Lots of movie to chose from. Chicken Curry was tasty."
Nadelen: "The person in front of me put the seat back so far that I had almost no room to get up—then glared at me when I had to pull on the seat back to get out."

Nadelen: "The first plane was absolutely filthy. I paid for Wifi and when connection was spotty put my laptop down still with half of the data I purchased unused, but then it wouldn't let me back on later. Food was awful. On the first flight they skipped me for drink service entirely."

Nadelen: "Flight not being delayed"

Voordelen: "Seats are nice and comfy"
Nadelen: "Flight was late. Ground crew were atrocious and lost passengers and then insisted on counting the whole plane twice (as they got it wrong the first time). The flight was delayed by 4hrs in total and then Aerlingus denied compensation was due. Appalling performance"

Nadelen: "The floor plan on Aer lingus website for seating was did not match the actual plane iwe were on so the legroom was not as good as what the website illustrated when we boarded."

Voordelen: "No"

Voordelen: "Crew"
Nadelen: "Food and limited movie selections"

Voordelen: "Plane was clean and comfortable."
Nadelen: "Plane arrived late - no updates from the gate crew. ...coffee and soda is not free..."

Voordelen: "Price"
Nadelen: "Online check in does not work, ever. Late boarding all 4 flights inconvenient access to boarding pass. Was required to stand in line for 30 minutes to get boarding pass for connection instead of getting boarding pass when I left. Also, no kiosk to get it myself. Just about missed my connection do to these delays. No one is in a hurry at this airline"

Nadelen: "Never happened. Bumped. No notice. 4 hours of no information. British airways /aer. Lingus refused to do anything."

Voordelen: "When I think of international, I think of the huge airplane with 3 rows of seating, an extra inch of leg space for us economy flyers ...this was basically a domestic airplane and the staff was polite but nothing over the top."
Nadelen: "Squished like sardines. And my luggage is broken."

Nadelen: "Overall poor customer service!"

Voordelen: "Food was excellent and drinks came along frequently"
Nadelen: "Staff wasn't rude but not friendly."

Nadelen: "Very dirty. Waste in the seat back, gum on the floor"

Voordelen: "Good flight with good service."

Voordelen: "Basicbflight. Got us there."
Nadelen: "Late leaving resulted in huge rush through transfer in Dublin. Not really a fan of the "just go ahead and board" approach, bit it seems to work."

Voordelen: "Quick efficient"

Voordelen: "The best coffee ever"

Voordelen: "Average economy for a 90 minute flight. Crew were cheerful."
Nadelen: "They don't have a free drink service like most European airlines."

Nadelen: "Let's see... Refused to check my bag because the flight was "over booked". The plane blew an engine on takeoff and then landed in Shannon, IR (150 miles west of Dublin). Once there, the airline had no idea what to do with us passengers (for 4 hours), eventually deciding to put us on buses back to Dublin. Once back there we were offered stand by flights to London, where we could try to find flights back to the U.S. (again, on stand by). When we finally got on another Aer Lingus flight (3 days later), my wife and I were asked for $80 to check a second bag. When we asked the desk agent to wave the fee because of our 1st flight mishap, we were told "Hey, you lived through it, didn't you?". Avoid this airline"

Voordelen: "the immigration in Dublin and the connection services in Dublin"
Nadelen: "I booked extra space seats and then they changed the plane and moved us in regular seats. We talked to a person from Air Lingus and he said it happens often but there's nothing to do. on board, the head sets are very old and you could only hear from one ear using the head set provided by Air Lingus. in 2018 ?! seriously !?"

Voordelen: "I didn't like anything."
Nadelen: "The service was really poor. An international flight wee u have to pay for the alcohol, and no cheap either!! The food was mediocre! The plane was outdated. No USB or headphone. Only those offered by the airline and the sky da was awful!! The seats were small and not comfortable! The tv screen wasn't responding to the fingers, had to use the remote!! Everything was not nice at all. The stewardess and steward were not pleasant, it looked like they didn't want to be there or they were bother!! I will never fly again either British or Aer Lingos."

Voordelen: "N/A"
Nadelen: "Didn't take Dublin to LA."

Voordelen: "Flights were on time"
Nadelen: "Aer Lingus service and equipment is not up to par with other carriers. including food and entertainment systems"

Voordelen: "Crew was pleasant. Food was OK and service too. Boarding was fine."
Nadelen: "The 4 hours wait before my connection, the extra security selection that got me all patted for the 2nd time."

Voordelen: "Nothing"
Nadelen: "At Frankfurt Main airport the check in counter had initially only one person and the lines were very long. After about 30 minutes they opened 2 more counters. We were waiting at the gate for the bus and the flight time had passed , but no announcement that the flight is delayed. finally we get on the plane and then we get an announcement that we the plane does not have clearance for another hour and half. The entertainment on board is very very old stuff, and shockingly the food is also bad and no vegetarian food."

Nadelen: "No complimentary refreshments offered, not even water."

Voordelen: "The flight left almost on time which was good and landed a little over 20 minutes late which was ok."
Nadelen: "I had a window seat and felt very crammed. Also, we had to wait close to an hour for our luggage to come through. That was most annoying."

Voordelen: "Great staff"
Nadelen: "Appearance and selection out of date Food was cheap and horrible"

Nadelen: "Poor gate service, insufficient information on flight, which was flown by Aer Lingus."

Voordelen: "Food and beverage service was was great with friendly crew"
Nadelen: "The plugin for the movies wasn't great with the sound."

Voordelen: "Window seat"
Nadelen: "Was hungry."

Voordelen: "Kind, helpful staff"
Nadelen: "The entertainment was extremely slow. It stopped completely a couple times and had to be restated by the crew. Nor were there recharging plug ins."

Voordelen: "The staff were so, so helpful and made sure we were all as comfortable as possible. I liked all the snacks and drinks and the no charge for checked bags. (A big help after a long trip and short on $!) And the best part? They dealt with U.S customs before we left Dublin so that we didn't have to deal with the long lines in Boston. So grateful!!!"
Nadelen: "My entertainment screen froze every time I tried to play a game, had to reset a few times before I gave up."

Voordelen: "Amerikaanse douane in Dublin."
Nadelen: "onduidelijkheid over eten en drinken tijdens de vlucht"

Nadelen: "lawaai toilet"

Voordelen: "The on-screen entertainment as good and easy and free. It was great to get two hot meal services on such a long flight. Cabin was very clean. Captain was quite cordial and informative."
Nadelen: "On an almost 11 hour flight, we got very thirsty so an additional beverage service would have been nice. I must say that I was a bit taken aback by the fact that they get their crew to sell merchandise during the flight from their on-board catalog."

Voordelen: "Staff was very attentive and very friendly. The sour cream and chives pretzels were delicious and the ladies gave me a few more when I asked for them. pretty decent leg room."
Nadelen: "When boarding a flight it would be a good idea to board the plane in smaller sections instead of business class first and then all economy regardless of row. This would prevent 400+ people gathering around the gate crowding a busy walkway. Poor selection for movies and tv. One of our seats had no audio and the seat control center was inoperative so we couldn't even turn the reading light on. The audio quality and headphones were terrible on the seats that did work. Ok The seats were less comfortable than our British Airways flights on the way out. No alcoholic drinks were provided either like they were on the British Airways flight. We paid for a British Airways flight and were placed on a discount airline."

Voordelen: "Nothing."
Nadelen: "The plane was dirty and old, the food horrible, cramped seats, dirty and non functioning bathrooms, stressed out and inattentive staff, poor coordination of seating families together (I was told my seat was given to a woman so she could sit with her adult daughter...I wasn't asked, just told), the flight was 1.5 hour delayed, my bag was lost because the incompetent staff member in Italy didn't give me a bording pass for the Dublin to LA flight (I'm still waiting over 24 hours later to find out what's happened to my luggage). Overall, this flight was a nightmare and a huge let down after flying to Rome on British Airways. I can't say enough about how wonderful that flight was..Aer Lingus was a big disappointment and a poor substitute for BA. Very unsatisfied customer!"

Nadelen: "Baggage lost for mere one-hour flight from Amsterdam to Dublin with extended delay before it was recovered."

Nadelen: "Could not get the WiFi to work."

Nadelen: "Not polite and patient enough"

Nadelen: "Everything from start to finish incompetent."

Nadelen: "Plane is Dirty. Trash around seat floor and crumbs where remote is. No charging station on seats."

Voordelen: "They did a great job. Pillows and blankets were provided. We also got to have maps showing us where we were flying over and how long until we landed. Made the trip much easier. I've always appreciated the affordable flights Aer Lingus has offered travelers."

Voordelen: "Friendly crew. Seats were comfortable"

Voordelen: "Very helpful and kind"

Voordelen: "Excellent service, friendly crew ."
Nadelen: "Nothing to do with airline or crew, didn't like crying children."

Voordelen: "Not much"
Nadelen: "1. BA said I couldn't get a seat before 24 hrs before. Then when I tried to get a seat assignment I was told (by email) to contact Aer Lingus. Aer Lingus said that I should have called before 24 hrs before, and that seats were now in control of the gate (this still 22 hrs before flight time). Total lack of coordination. 2. At check-in I was first told that my bag was too big for carry-on, although BA had accepted it. I shrunk it down. Then I was told it weighed too much at 15 kg. When I asked why BA accepted the weight I was told BA's weight limit was different. 3. Net net, if BA is "arranging" the flight through a code-share it should have responsibility for insuring I am treated like a BA customer. Aer Lingus' customer treatment leads much to be desired."

Voordelen: "The videos worked."
Nadelen: "Some of the flight crew. The arm rests don't go all the way up which makes it really hard when traveling with a toddler. This was the case on the short flight and the longer flight to LAX. Not a fan of the food. Most of the crew seemed preoccupied and grumpy."

Voordelen: "The crew was excellent."