Reizigers beoordelingen
Totaalcijfer
8,1
Uitstekend
Gebaseerd op 2.023 beoordelingen
Boardingsproces
8,1
Comfort
8,1
Personeel
8,7
Entertainment
7,9
Maaltijden
7,7
Zoek goedkope vluchten op Azul
Retour
Economy
Azul Informatie
| IATA code | AD |
|---|---|
| Routes | 453 |
| Hoofdroute | Brasilia naar São Paulo Viracopos |
| Luchthaven overzicht | 81 |
| Hoofdluchthaven | São Paulo Viracopos |
Recente beoordelingen
Reizigersbeoordeling
123
54
31
13
18
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8,0
Voordelen: they change the gate last min
Nadelen: Should advise the passagers better
beoordeling van
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9,6
Voordelen: I loved that even during a pandemic, alcohol in glassware and full meals were served in business class (unlike other airlines, so I avoided them). The lighting looked nice, the crew was professional and attentive, and the bathroom was well maintained. The blanket and pillow were comfy as well. I like the 1-2-1 layout in business class, which leaves window seats with a lot of windows and privacy.
Nadelen: The headphones were not the most comfortable, sometimes the passenger moving around behind you will shake your seat too, and before take-off the plane was quite hot. Also a lot of the food choices I wanted were gone already but not a big deal as there were many choices.
beoordeling van
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3,6
Nadelen: Two hours stuck at gate with no information. Info on site and at airport on baggage costs different. Left bag behind to fit more cargo. Two days and haven’t delivered bag.
beoordeling van
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5,0
Nadelen: During covid pandemic they put no efforts to show the aircraft clean or maintained the distance between passengers
beoordeling van
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9,6
Voordelen: TV screens on the back of seat
Nadelen: TV screen stopped working mid-flight. Long wait at gate
beoordeling van
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10,0
Voordelen: p
beoordeling van
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2,0
Nadelen: I couldn't take the flight, because of the sanitary situation, and couldn't get my refund yet
beoordeling van
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2,0
Nadelen: i am trying to obtain a refund, as she was not able to make the flight - held on phone for over 2 hrs on 2 separate occasions
beoordeling van
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9,6
Voordelen: Everything was excellent accept the entertainment.
Nadelen: Entertainment
beoordeling van
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8,6
Voordelen: Friendly crew and delicious snacks. Comfortable chairs.
Nadelen: Gate was change and no announcement was made. Could have miss might flight if I didn’t ask someone 30 minutes before boarding. Also could do a little better with the entertainment part. All the channels were in Portuguese. I understand it’s a Brazilian airline but you need to consider your foreign customers. Have some English Channels.
beoordeling van
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9,6
Voordelen: The snacks were great! The check in staff was also really helpful. They even checked my companion and my bag for free.
Nadelen: The flight was a bit delayed which made getting to the next connection a little stressful especially since we had to recheck our baggage. However, the staff was really kind about it.
beoordeling van
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10,0
Nadelen: ..
beoordeling van
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10,0
Voordelen: All flights take off on time and arrived on time.
beoordeling van
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4,3
Nadelen: Food!
beoordeling van
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3,3
Nadelen: Food! Communication between airports. They were not prepared in Belem for late travelers from Fortaleza who needed to catch the flight at the last minute to Fort Lauderdale. I.e. security had already left and they had to call them back.
beoordeling van
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8,6
Nadelen: Refreshments were minimal.
beoordeling van
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9,6
Voordelen: The airport is small and easy to get by. The crew was friendly, and I had four seats to myself! It was an excellent experience.
Nadelen: Food was decent.
beoordeling van
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7,6
Voordelen: extremely attentive crew. courtesy necessaire pack. very clean plane.
beoordeling van
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8,3
Voordelen: extremely considerate crew. Courtesy necessaire pack. very clean plane
beoordeling van
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7,6
Voordelen: extremely gracious crew. very clean plane. courtesy necessaire pack.
Nadelen: more recent movies options
beoordeling van
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4,0
Nadelen: Would have been better if the first leg of the flight had not been so late that my connection could never work. Got transferred to a later latam flight with connection but still
beoordeling van
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3,0
Voordelen: For business class tickets this was the worst food and boarding I’ve experienced. United airlines are horrible.
beoordeling van
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9,0
Nadelen: more and more current movie options
beoordeling van
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8,6
Voordelen: The crew was so kind, the food was great. The in flight entertainment was amazing!
Nadelen: The plane was very cold!
beoordeling van
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10,0
Voordelen: Very clean airplane and excellent crew
beoordeling van
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9,3
Voordelen: sidefini landig, merci.
beoordeling van
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9,0
Nadelen: The food
beoordeling van
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9,0
Nadelen: The food
beoordeling van
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7,3
Voordelen: Seat not confortable vry tide
beoordeling van
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6,6
Voordelen: Crew was good but seat very tide for big people. Many close to me not well distributed.
Nadelen: Space
beoordeling van
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6,6
Nadelen: Bad size almost became a problem... bins are very small
beoordeling van
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6,0
Voordelen: 2 seats, not 3, in this part of Economy
Nadelen: The bag check price info on the website was completely wrong... At the airport, they asked for USD 100, not USD 30 as the website indicated. Ended up lugging the (heavy) cabin size bag...
beoordeling van
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8,0
Voordelen: Same comments as before: comfortable airplane, good food and friendly crew.
Nadelen: There was a long delay in the connection at Viracopos/Campinas: technical problem with the airplane. I arrived approximately 1 hour late in Curitiba (past midnight).
beoordeling van
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8,0
Voordelen: Airplane was comfortable and food was good. The crew was also very friendly.
Nadelen: There was a long delay in the connection at Viracopos/Campinas: there was a technical problem with the airplane. I arrived very late in Curitiba (approximately 1 hour late).
beoordeling van
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10,0
Voordelen: Great experience overall
Nadelen: No complaints
beoordeling van
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10,0
Voordelen: Azul airlines the best !!
beoordeling van
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9,6
Voordelen: The crew was amazing
beoordeling van
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7,6
Voordelen: crew was kind.
Nadelen: We almost crashed into other planes on the runway while trying to land. The runway was full/ blocked. We had to accelerate suddenly and ascend back into the clouds. Very bumpy and scary. Pilotes should know runway status in advance of descent.
beoordeling van
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10,0
Voordelen: Azul is always amazing in terms of service!
Nadelen: The price!
beoordeling van
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7,0
Nadelen: We landed and spend 45min instide the plan to be able to unboard
beoordeling van
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7,0
Voordelen: The crew as fine!
Nadelen: The gate at the airport changed
beoordeling van
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6,3
Not satisfactory
Voordelen: I arrived safely and so did my bags
Nadelen: The delay of over an hour
beoordeling van
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5,0
Voordelen: Flight left on time.
beoordeling van
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5,0
Nadelen: Plane was dirty, it took flight attendants 1.5 hour to start service after take-off.
beoordeling van
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9,3
Voordelen: They have the friendliest crew I have ever seen in an airline. Specially if you have flown with American Airlines who has the rudest crew I have ever seen.
Nadelen: Definitely the food. Pretty tasteless and unappealing
beoordeling van
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7,3
Nadelen: Food !!!!
beoordeling van
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10,0
Voordelen: N/A
Nadelen: N/A
beoordeling van
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10,0
Voordelen: Amazing crew and overall experience
Nadelen: No complaints on this one
beoordeling van
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9,3
Voordelen: Food
beoordeling van
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9,0
Voordelen: Polite and friendly crew. Comfortable seats, new plane.
Nadelen: Definitely the food could be better. It was tasteless.
beoordeling van
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9,2
Voordelen: super punctual
beoordeling van
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8,0
Voordelen: free-snack is good
Nadelen: non-brazirian customer can pay service fee (i.e. seat-selection,baggage) on Azul websaite.
beoordeling van
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5,0
Voordelen: Nothing in special.
Nadelen: Boarding: Stay in the line for “several zones” and then put everybody on the same bus is ridiculous. Food is more or less OK, but all the movies can be seen in TV (HBO, Telecine, etc.)
beoordeling van
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4,0
Nadelen: They cheat on us about the place of the seats. Saying was a good place but giving us the worse seats in the plane - just after bathroom where it doesn’t recline and impossible to sleep due traffic
beoordeling van
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8,0
Nadelen: The flight was originally scheduled to depart at 0915 hours but the departure time was changed to 0635 hours without notification. Fortunately I checked my baggage the night before and discovered the change. Not a good deal.
beoordeling van
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10,0
Voordelen: We got all of our bags! No lines. Smooth sailing
beoordeling van
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9,0
Voordelen: The flight attendants are terrific. A huge packed plane and all were well cared for. The food, while not thrilling, was actually hot.
Nadelen: Not enough closed captioning in the onboard entertainment system.
beoordeling van
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8,3
Nadelen: Pontualidade
beoordeling van
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8,3
Nadelen: Very narrow seats
beoordeling van
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7,6
Voordelen: The crew was excellent, and the entertainment was good.
Nadelen: The boarding of the connection flight was a little messy. Also, the table on the seccond flight was a bit lower than the first, but enough that I couldn't pull it down if I didn't put my knees to each side.
beoordeling van
Vluchtstatus
Azul kaart
Top luchthavens waar Azul vliegt
- Luchthaven São Paulo Viracopos (VCP)
- Luchthaven Belo Horizonte Tancredo Neves Intl (CNF)
- Luchthaven Recife Guararapes Internationaal (REC)
- Luchthaven Rio de Janeiro Santos Dumont (SDU)
- Luchthaven Aeroporto Internacional de Curitiba (CWB)
- Luchthaven Porto Alegre Aeroporto Internacional Salgado Filho (POA)
- Luchthaven Belém Val De Cans (BEL)
- Luchthaven Cuiabá M. Rondon (CGB)
- Luchthaven Brasilia (BSB)
- Luchthaven São Paulo Guarulhos Intl (GRU)
- Luchthaven Congonhas/São Paulo (CGH)
- Luchthaven Salvador D.L.E. Magalhaes (SSA)
- Luchthaven Aeroporto de Goiânia (GYN)
- Luchthaven Vitória Eurico Sales (VIX)
- Luchthaven Manaus Eduardo Gomes Intl (MAO)
Contactinformatie Azul
- AD IATA code
- +55 11 4003 3255 Bellen
- voeazul.com.br Bezoek
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