Zoek goedkope vluchten op Vueling

Baggage issue

Voordelen: Was given the Exit seat

Nadelen: Had to leave my hand luggage at check in because of fully booked flight And had to take out my laptop and carry it throughout the flight without case

The worst travel experience of my life

Voordelen: Absolutely nothing

Nadelen: They overbooked the flight and would not let us on even though we had tickets because we did not check-in that morning online before our arrival to the airport. They re-booked us for another flight that had a connection but it kept getting delayed so they made us re-check our luggage 3 separate times. When we finally made it to the connecting city (Barcelona) that next flight was delayed from 9 pm departure to 11 pm to midnight and then to 2:30 AM with no confirmation that the flight would actually take-off. There was no one that could offer us help or give us answers as to what was going on, all employees were very vague and kept telling us they couldn't tell us anything. We spent 14 hours that day in the airport for a flight that should have taken 1.5 hours. They gave us 6 euros each as compensation and that was it. To put in a complaint to get your money back is very difficult. Their website is often down and they make the form very specific online so that if you type something in lowercase letters it won't go through. I will never fly them again and strongly suggest you don't either.

Nadelen: Cancellations and delays over and over again. Will not be using them again.

Nadelen: Sits are not comfortable

Voordelen: Boarding was not bad, but a bit confusing

Nadelen: Flight attendants more interested in talking to each other than serving customers. We went hours without water. I went back to the galley to get some and no one was there, so I served myself