
Aeroflot Informatie
IATA code | SU |
---|---|
Routes | 354 |
Hoofdroute | Londen Heathrow naar Moskou Sjeremetjevo |
Luchthaven overzicht | 159 |
Hoofdluchthaven | Moskou Sjeremetjevo |
Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
-
10,0
Great
Voordelen: Quick! Friendly! On time
beoordeling van -
2,0
Voordelen: nothing
Nadelen: everything
beoordeling van -
7,0
Voordelen: The crew
Nadelen: Food. Not enough vegetarian options
beoordeling van -
6,8
Nadelen: Good was not good really bad it is
beoordeling van -
7,3
Voordelen: business class electric sockets and good leg space, on time
Nadelen: lagguage handling upon arrival was mediocre
beoordeling van -
6,3
Voordelen: timing, safety, captain take off and landing
Nadelen: squeezed chairs like low cost flights luggage damage found upon arrival and no-one to handle this but to return back into the residence country Aeroflot office to request the claim !
beoordeling van -
8,0
Voordelen: pretty good
Nadelen: on the level withother major airlines
beoordeling van -
3,3
Voordelen: Nothing in particular. An ok flight.
Nadelen: Uncomfortable seats. Departed late from Tel Aviv, long outdoor wait at 4 C degrees for the buses from airplane to terminal, arrived 25 minutes before connection to Tokyo scheduled to depart, but the claimed that gate is closed so got stuck in Moscow for 24 hours.
beoordeling van -
9,0
Voordelen: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded
Nadelen: New chairs
beoordeling van -
9,0
Voordelen: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded
beoordeling van -
10,0
Voordelen: Helpful and friendly crew.
beoordeling van -
4,8
Voordelen: The crew doesn’t speak a word of English the chair is not comfortable no TV no space at all to walk or put suitcases
beoordeling van -
10,0
Voordelen: Perhaps the best business class meal I've ever had. Definitely the best service from the crew I've had. 1st flight on Aeroflot, but won't be my last.
Nadelen: Cabin temps could have been a bit cooler for sleeping.
beoordeling van -
6,0
Nadelen: It left at a bad hour of the day
beoordeling van -
2,6
Voordelen: Nothing
Nadelen: My luggages are lost
beoordeling van -
2,0
Nadelen: When our flight was canceled and I called to you , the one thing I heard from you——— we are sorry!!! No help, no support Thanks
beoordeling van -
2,0
Nadelen: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either
beoordeling van -
2,0
Nadelen: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either
beoordeling van -
2,0
Nadelen: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either
beoordeling van -
4,6
Flight delay compensated with a hotel but ground staff don't work.
Voordelen: Flight crew try hard to please passengers.
Nadelen: Aeroflot ground staff are rude, aggressive, very poor customer service.
beoordeling van -
7,6
Nadelen: Organisation at the airport
beoordeling van -
4,6
Voordelen: The boarding was quick and easy. Comfortable seats and enough room for legs.
Nadelen: There were 5 screaming toddlers on board. The trip was gently saying unpleasant. There should be a section for families with kids to avoid the noise and craziness that other passengers must endure. Food was ok; the second choice was not available neither for lunch or dinner.
beoordeling van -
4,6
Voordelen: The bording was quick and easy. There was enough legroom.
Nadelen: There were 5 non stop screaming toddlers which made the oversea trip unbearable; and I don't think it's airline's fault. If there was a designated section for families with children, then hopefully the rest of passengers won't become hostages of the noise and craziness. As of food: there was menu with 2 choices; however there was one 1 choice available for lunch and dinner during this trip.
beoordeling van -
7,3
Voordelen: Overall price and comfort is ok. Seats pretty small. Crew don’t pay attention for kids that screaming a lot.
Nadelen: Great plus is a direct flight and price
beoordeling van -
7,3
Nadelen: Seats itself not really ok, neighbor any size gonna touch you every time. Crew not ready to do anything with passengers with little kids, only my headset helped me survive. So I could sleep because of this issue only 1 hour for 12 hours flight. Good luck. As second issue doesn’t happen too often
beoordeling van -
3,6
Nadelen: New terms about hand luggage is worser then in RyanAir
beoordeling van -
10,0
Voordelen: helpful and friendly crew
Nadelen: more comfortable and spacious seats.
beoordeling van -
10,0
Voordelen: overall service and the crew.
Nadelen: more comfortable and spacious seats
beoordeling van -
7,2
Voordelen: Chek-in
Nadelen: The food
beoordeling van -
2,0
Nadelen: We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable.
beoordeling van -
7,6
Voordelen: Crew was pleasant and professional
Nadelen: Luckily it was a short flight, I practically had no leg room when the passenger in front of me reclined the seat.
beoordeling van -
9,3
Voordelen: Seats were comfortable and enough room for legs. I liked the movie selection. Crew was great.
Nadelen: Offer drinks more often
beoordeling van -
4,0
Nadelen: They left late causing a missed connection abroad. They wouldn't hold the flight for an hour for the benefit of the 25 passengers.
beoordeling van -
6,0
Voordelen: No comments
Nadelen: No comments
beoordeling van -
4,6
Nadelen: Leg space and crews attitude
beoordeling van -
6,3
Nadelen: Leg space is horrible!
beoordeling van -
7,3
Voordelen: Quick boarding and departure. Good selection of films.
Nadelen: Customer service. Leg room.
beoordeling van -
9,0
Voordelen: Seat was very comfortable. Very helpful crew.
beoordeling van -
2,0
Nadelen: We missed our connection because they did not have a jetway to a gate. By the time they bussed us from the tarmac to the terminal, many missed the plane, though it was still at the gate
beoordeling van -
6,4
Nadelen: Using the same airline and terminal, they caused us to miss our connection by not having a jetway to a gate. In the time it took to deplane and bus to the terminal, they caused us to miss the connection. This in spite of the plane being still at the gate when we arrived.
beoordeling van -
7,6
Voordelen: Basic economy flight. It was okay.
beoordeling van -
9,6
Voordelen: Great gifts for children! However, there was no food for kids - apparently, I was supposed to request it in advance. This is something new, and I wish we were notified as soon as we purchased the ticket. We flew to Moscow in Sept. 2018 as well, and child's meal was provided without special requests.
Nadelen: When I bought the ticket, it looked like 2 seats near the window or wall, but in reality there were 3 seats in the middle. The flight was comfortable but not what I expected. If I knew those were 3-people seats, I would've picked something closer to the front of the plane.
beoordeling van -
3,2
Voordelen: Nothing
Nadelen: Descent and landing were not pleasant while the weather was fine
beoordeling van -
10,0
Voordelen: Все
beoordeling van -
3,6
Voordelen: TV on board
Nadelen: The crew is absolutely unfriendly. I felt down from escalator after registration on the flight. I asked the stewardess to move me to places of increased comfort, as my knee was swollen and I could not bend it. The stewardess answered that they have no competence to transfer me to these places.
beoordeling van -
10,0
Voordelen: the seat is not so comfortable for old people. Mom was sitting between two people and could not move .Crew were vert nice and helpful
Nadelen: gave old people seats next to the pass
beoordeling van -
8,3
Voordelen: Crew was great, seat was comfortable, adequate legroom.
Nadelen: Children should be located in one area of the cabin, so they don't disturb all other travelers.
beoordeling van -
8,0
Voordelen: Service, food
beoordeling van -
6,6
Voordelen: Passengers are not polite.
beoordeling van -
10,0
Voordelen: My 18 year old son was the one who traveled and it was his first time on this airline - he was very satisfied with the trip.
beoordeling van -
8,0
Voordelen: Crew was amazing.
Nadelen: I was charged $150 to fix somebody's error made in my name. Both Flys.com and Aeroflot denided the error was made on their side.
beoordeling van -
6,0
Voordelen: Crew was very helpful, seat was small and uncomfortable.
beoordeling van -
5,2
Voordelen: The on-flight crew was great, very helpful and friendly.
Nadelen: The check-in staff required me to check my poster (for an academic conference), which has never happened to me or any of my colleagues before because the poster fits on top of luggage in the carry-on bins.
beoordeling van -
6,0
Voordelen: Food
Nadelen: Cleaning
beoordeling van -
10,0
Voordelen: all procedures at both airports took 15 minutes
beoordeling van -
9,0
Voordelen: Great service and amazing crew
Nadelen: All good!
beoordeling van -
9,0
Voordelen: Air crew was super and seats comfortable
Nadelen: Everything was super thank you
beoordeling van -
7,3
Nadelen: It was delay in Madrid for 1 hour, the next flight was delayed for 2 hours
beoordeling van -
6,6
Voordelen: Na
Nadelen: Na
beoordeling van -
5,6
Voordelen: Na
Nadelen: Na
beoordeling van
-
10,0
Great
Voordelen: Quick! Friendly! On time
beoordeling van -
9,0
Voordelen: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded
Nadelen: New chairs
beoordeling van -
9,0
Voordelen: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded
beoordeling van -
10,0
Voordelen: Helpful and friendly crew.
beoordeling van -
10,0
Voordelen: Perhaps the best business class meal I've ever had. Definitely the best service from the crew I've had. 1st flight on Aeroflot, but won't be my last.
Nadelen: Cabin temps could have been a bit cooler for sleeping.
beoordeling van -
10,0
Voordelen: helpful and friendly crew
Nadelen: more comfortable and spacious seats.
beoordeling van -
10,0
Voordelen: overall service and the crew.
Nadelen: more comfortable and spacious seats
beoordeling van -
9,3
Voordelen: Seats were comfortable and enough room for legs. I liked the movie selection. Crew was great.
Nadelen: Offer drinks more often
beoordeling van -
9,0
Voordelen: Seat was very comfortable. Very helpful crew.
beoordeling van -
9,6
Voordelen: Great gifts for children! However, there was no food for kids - apparently, I was supposed to request it in advance. This is something new, and I wish we were notified as soon as we purchased the ticket. We flew to Moscow in Sept. 2018 as well, and child's meal was provided without special requests.
Nadelen: When I bought the ticket, it looked like 2 seats near the window or wall, but in reality there were 3 seats in the middle. The flight was comfortable but not what I expected. If I knew those were 3-people seats, I would've picked something closer to the front of the plane.
beoordeling van -
10,0
Voordelen: Все
beoordeling van -
10,0
Voordelen: the seat is not so comfortable for old people. Mom was sitting between two people and could not move .Crew were vert nice and helpful
Nadelen: gave old people seats next to the pass
beoordeling van -
10,0
Voordelen: My 18 year old son was the one who traveled and it was his first time on this airline - he was very satisfied with the trip.
beoordeling van -
10,0
Voordelen: all procedures at both airports took 15 minutes
beoordeling van -
9,0
Voordelen: Great service and amazing crew
Nadelen: All good!
beoordeling van -
9,0
Voordelen: Air crew was super and seats comfortable
Nadelen: Everything was super thank you
beoordeling van
-
7,0
Voordelen: The crew
Nadelen: Food. Not enough vegetarian options
beoordeling van -
6,8
Nadelen: Good was not good really bad it is
beoordeling van -
7,3
Voordelen: business class electric sockets and good leg space, on time
Nadelen: lagguage handling upon arrival was mediocre
beoordeling van -
8,0
Voordelen: pretty good
Nadelen: on the level withother major airlines
beoordeling van -
7,6
Nadelen: Organisation at the airport
beoordeling van -
7,3
Voordelen: Overall price and comfort is ok. Seats pretty small. Crew don’t pay attention for kids that screaming a lot.
Nadelen: Great plus is a direct flight and price
beoordeling van -
7,3
Nadelen: Seats itself not really ok, neighbor any size gonna touch you every time. Crew not ready to do anything with passengers with little kids, only my headset helped me survive. So I could sleep because of this issue only 1 hour for 12 hours flight. Good luck. As second issue doesn’t happen too often
beoordeling van -
7,2
Voordelen: Chek-in
Nadelen: The food
beoordeling van -
7,6
Voordelen: Crew was pleasant and professional
Nadelen: Luckily it was a short flight, I practically had no leg room when the passenger in front of me reclined the seat.
beoordeling van -
7,3
Voordelen: Quick boarding and departure. Good selection of films.
Nadelen: Customer service. Leg room.
beoordeling van -
7,6
Voordelen: Basic economy flight. It was okay.
beoordeling van -
8,3
Voordelen: Crew was great, seat was comfortable, adequate legroom.
Nadelen: Children should be located in one area of the cabin, so they don't disturb all other travelers.
beoordeling van -
8,0
Voordelen: Service, food
beoordeling van -
6,6
Voordelen: Passengers are not polite.
beoordeling van -
8,0
Voordelen: Crew was amazing.
Nadelen: I was charged $150 to fix somebody's error made in my name. Both Flys.com and Aeroflot denided the error was made on their side.
beoordeling van -
7,3
Nadelen: It was delay in Madrid for 1 hour, the next flight was delayed for 2 hours
beoordeling van -
6,6
Voordelen: Na
Nadelen: Na
beoordeling van
-
2,0
Voordelen: nothing
Nadelen: everything
beoordeling van -
6,3
Voordelen: timing, safety, captain take off and landing
Nadelen: squeezed chairs like low cost flights luggage damage found upon arrival and no-one to handle this but to return back into the residence country Aeroflot office to request the claim !
beoordeling van -
3,3
Voordelen: Nothing in particular. An ok flight.
Nadelen: Uncomfortable seats. Departed late from Tel Aviv, long outdoor wait at 4 C degrees for the buses from airplane to terminal, arrived 25 minutes before connection to Tokyo scheduled to depart, but the claimed that gate is closed so got stuck in Moscow for 24 hours.
beoordeling van -
4,8
Voordelen: The crew doesn’t speak a word of English the chair is not comfortable no TV no space at all to walk or put suitcases
beoordeling van -
6,0
Nadelen: It left at a bad hour of the day
beoordeling van -
2,6
Voordelen: Nothing
Nadelen: My luggages are lost
beoordeling van -
2,0
Nadelen: When our flight was canceled and I called to you , the one thing I heard from you——— we are sorry!!! No help, no support Thanks
beoordeling van -
2,0
Nadelen: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either
beoordeling van -
2,0
Nadelen: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either
beoordeling van -
2,0
Nadelen: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either
beoordeling van -
4,6
Flight delay compensated with a hotel but ground staff don't work.
Voordelen: Flight crew try hard to please passengers.
Nadelen: Aeroflot ground staff are rude, aggressive, very poor customer service.
beoordeling van -
4,6
Voordelen: The boarding was quick and easy. Comfortable seats and enough room for legs.
Nadelen: There were 5 screaming toddlers on board. The trip was gently saying unpleasant. There should be a section for families with kids to avoid the noise and craziness that other passengers must endure. Food was ok; the second choice was not available neither for lunch or dinner.
beoordeling van -
4,6
Voordelen: The bording was quick and easy. There was enough legroom.
Nadelen: There were 5 non stop screaming toddlers which made the oversea trip unbearable; and I don't think it's airline's fault. If there was a designated section for families with children, then hopefully the rest of passengers won't become hostages of the noise and craziness. As of food: there was menu with 2 choices; however there was one 1 choice available for lunch and dinner during this trip.
beoordeling van -
3,6
Nadelen: New terms about hand luggage is worser then in RyanAir
beoordeling van -
2,0
Nadelen: We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable.
beoordeling van -
4,0
Nadelen: They left late causing a missed connection abroad. They wouldn't hold the flight for an hour for the benefit of the 25 passengers.
beoordeling van -
6,0
Voordelen: No comments
Nadelen: No comments
beoordeling van -
4,6
Nadelen: Leg space and crews attitude
beoordeling van -
6,3
Nadelen: Leg space is horrible!
beoordeling van -
2,0
Nadelen: We missed our connection because they did not have a jetway to a gate. By the time they bussed us from the tarmac to the terminal, many missed the plane, though it was still at the gate
beoordeling van -
6,4
Nadelen: Using the same airline and terminal, they caused us to miss our connection by not having a jetway to a gate. In the time it took to deplane and bus to the terminal, they caused us to miss the connection. This in spite of the plane being still at the gate when we arrived.
beoordeling van -
3,2
Voordelen: Nothing
Nadelen: Descent and landing were not pleasant while the weather was fine
beoordeling van -
3,6
Voordelen: TV on board
Nadelen: The crew is absolutely unfriendly. I felt down from escalator after registration on the flight. I asked the stewardess to move me to places of increased comfort, as my knee was swollen and I could not bend it. The stewardess answered that they have no competence to transfer me to these places.
beoordeling van -
6,0
Voordelen: Crew was very helpful, seat was small and uncomfortable.
beoordeling van -
5,2
Voordelen: The on-flight crew was great, very helpful and friendly.
Nadelen: The check-in staff required me to check my poster (for an academic conference), which has never happened to me or any of my colleagues before because the poster fits on top of luggage in the carry-on bins.
beoordeling van -
6,0
Voordelen: Food
Nadelen: Cleaning
beoordeling van -
5,6
Voordelen: Na
Nadelen: Na
beoordeling van
Vluchtstatus
Aeroflot kaart
Populaire vliegroutes
Top vliegroutes
Top luchthavens waar Aeroflot vliegt
- Luchthaven Moskou Sjeremetjevo (SVO)
- Luchthaven Sint-Petersburg Poelkovo (LED)
- Luchthaven Simferopol (SIP)
- Luchthaven Krasnojarsk (KJA)
- Luchthaven Adler-Sotsji (AER)
- Luchthaven van Praag (PRG)
- Luchthaven Jekaterinenburg Koltsovo (SVX)
- Luchthaven Berlijn Berlin-Schönefeld (SXF)
- Luchthaven Milaan-Malpensa (MXP)
- Luchthaven Rome Roma Fiumicino (FCO)
- Luchthaven Parijs Charles de Gaulle (CDG)
- Luchthaven Kazan (KZN)
- Luchthaven Londen Heathrow (LHR)
- Luchthaven Frankfurt am Main Frankfurt Internationaal (FRA)
- Luchthaven Krasnodar (KRR)
Contactinformatie Aeroflot
- SU IATA code
- 08 000 203 592 Bellen
- aeroflot.com Bezoek