Red Roof PLUS+ Miami Airport

Waterlek

Locatie

Waterlek in mijn kamer

Location Food available at area near reception

We had been assigned room 221 at the check in Room is on the second building,not the reception one You need to pass the pool, enter the second building...first elevator on the left was not working, sings told you to take the one at the end of the hallway...up to the first floor and discover the room 221 was back at the beginning of the hallway on the other side.... As you know, at the reception please don't assign this room or at least to guests with lot of luggages as we had. For booking staff: now that I this reservation has been made, am I again a good guest or still grounded because your system tells that I'm a bad guy with reservations? LOOKING FOR YOU REPLY RIGHT AWAY Thanks Regards

The parking while on the cruise.

The pool was not open and I had kids with me so disappointed, and bugs were in the room. The bus they had only took you one way and there was a $10 per person fee to get back which they dont tell you up front. The breakfast wasn't all that great either.

The variety of coffee and creams

The rooms were dirty, the service wasnt the best, coffee station needed to be cleaned and refilled, pool was dirty and temperature was too warm.

Nothing to add

Needs done work on the building the breakfast could have been better the front desk could have been more friendly

- Location

- Bad/no room service - Changed my booking to 1 day earlier but hotel system was not updated. - Staff was not helpfull to contact booking.com had to contact myself