Vind goedkope vluchten naar Vancouver Intl

Nadelen: Difficulties to going out of the airplane

Voordelen: Yes

Nadelen: Free drinks

Nadelen: Crew in London that checks our boarding pass and passports to let us on the plane was quite rude to my family. Crew inside the plane was great!

Voordelen: The crew and counter check in were provided excellent customer service. Very impressed.

Nadelen: My son and I are both 6’5” and the seat are too close together for leg comfort. Flying used to be about COMFORT for passengers. I paid for our seating thinking we would get extra legroom with emergency seating, I was disappointed.

Voordelen: fast efficient boarding.. quick flight..comfortable

Voordelen: Good service and no delays

Voordelen: The crew on today’s flight were phenomenal!! Wish I got their names. But as my mother worked for AC for 26 years so I travelled A LOT!! Have to say they were the best I can ever remember!

Nadelen: When checking in all three Aguiar seats were rows away from each other. Bus to plane was not convenient. Think assistance and children should be last on to decrease wait time as they will also be last off. Just felt that for years.

Nadelen: The seats hurt to sit in for long than a couple hours.

Voordelen: For the 9 hour flight it would have been nice to have a screen with movies available.

Nadelen: First plane was newer, 2nd plane was older.

Voordelen: We upgraded to business class so service was super attentive

Nadelen: Business class on AC was equal to premium economy on west jet but lwithout the amenities on west jet

Voordelen: The staff member at the gate was friendly.

Nadelen: No staff at all to help with checking in bags. No communication from the pilot or crew about what was causing delays, or estimated arrival time.

Voordelen: Boarding and service

Nadelen: Seat is too hard for this long flight. Bigger pillow would help.

Nadelen: It’s an international flight. It is what it is!

Nadelen: This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly.

Nadelen: It was fine, just tiring due to the length of the flight.

Nadelen: 1) too hot. air conditioning could be better. 2) long waiting in lines during the boarding. the flight was delayed for 30 minutes

Nadelen: More choices in the meals for purchase

Voordelen: Helpful crew.

Nadelen: Disorganized check-in process. Information tableau showed 3 flights on different airlines to be checked in at Turkish Airlines area (#3). After 1 hr in line we were told that IcelandAir hasn't started check-in yet, and it would be at an opposite end of the same counter in a different line. Great!

Nadelen: Food and headphones are very expensive, and they don't tell passengers in advance the only food is for purchase.

Voordelen: The seats were very comfortable

Nadelen: The entertainment

Voordelen: The flt attendants were very good but not exceptional. The entertainment screen was the best I have experienced. Coach was as cramped as every other airline I have flown. Seats were not very comfortable. Food was delicious.

Nadelen: Lufthansa, (and all other carriers) need to remove a couple rows of seats in economy class and give passengers the space they deserve. Seats on international flights need to be more comfortable also.

Nadelen: Luggage was not received. Now being told it will take up to 5 days! Unacceptable performance

Voordelen: Very nice airline

Nadelen: Food was lacking

Voordelen: The food and entertainment were great.

Nadelen: The flight could have been on time.

Voordelen: The staff member at the gate was friendly.

Nadelen: No staff at all to help with checking in bags. No communication from the pilot or crew about what was causing delays, or estimated arrival time.

Voordelen: Limpio,

Nadelen: La comida mediocre

Nadelen: It was all excellent.

Voordelen: Information easily available staff friendly

Nadelen: The seats on the plane are so hard they cut off circulation in my legs . I fly everywhere and never have this issue. Soften up those seats a bit

Voordelen: Crew very polite

Nadelen: In B222, Headphones didn't fit well in the audio plugs on the sides of the seats thus making very poor quality sounds while listening to music or videos. That wasn't an issue in B149. Just to let you be aware. Thanks.

Nadelen: Wheel chair assistance at Heathrow was very very slow it took 2 hours to change gates in Terminal 5

Nadelen: I badly needed more leg room.

Voordelen: Amazing crew and service! They are the best!!

Nadelen: Amazing crew and service! They are the best!!

Voordelen: Crew was great.

Nadelen: The layover time was too close for FRA. By the time everyone deplaned and was shuttled to the terminal by a bus it was already my boarding time. I had to rush through the passport control feeling nervous The seat pitch of the flight was narrow. I could not use my laptop once the person in front of me reclined.

Voordelen: Amazing crew and service! They are the best!!

Nadelen: Amazing crew and service! They are the best!!

Voordelen: Free drinks. Two hot meals during flight. Lots of entertainment choices. Extra storage bin under window which doubled as large armrest. Ample legroom. Live sports on TV

Nadelen: Online check in was not accessible.

Nadelen: Not much keg room for a medium size female.

Voordelen: Movies I could plug in and go to sleep

Nadelen: Being woke up and asked if I want something to eat. I am sure others would disagree but I was exhausted and could not go back to sleep and I had already been up 30 hours.

Nadelen: Vincent, the Director of Services ensured that this is the best flight I have ever had on AC’s Business Class

Nadelen: Should enforce limits on carry on items which causes boarding delays and inconveniences. Some people with large personal items and backpacks and carry on take multiple storage spaces in overhead bins.

Nadelen: WiFi connection and thereby any information and entertainment did not work. Long wait for luggage.

Voordelen: The crew was amazing. The economic seat (I always prefer to select aisle seat) was OK for me.

Nadelen: I often prefer to take Air Canada flight for the departure to any international cities, because it hardly happened to have any cancelled AC flights during my Air flight dates in my past years trips.

Nadelen: First plane was newer, 2nd plane was older.

Voordelen: Crew was amazing.

Nadelen: Seats were very uncomfortable, no air controller and the TV screen with the flight information was right in front of us. Even the flight attendants couldn’t turn it off and it was so bright making it difficult to sleep.

Nadelen: Need longer transfer time in Frankfurt airport. They use buses to airplanes and that eats up time. Also, passport control line can be long. Fights to and fro gave us barely enough time and we were last ones to board

Nadelen: Hour late departure and still only loaded 1/3 of the luggage. Communication about the luggage problem was poor

Nadelen: Food is a joke

Voordelen: Great food and service.

Nadelen: My seat did not recline. My movies did not play.

Voordelen: Amazing crew and service! They are the best!!

Nadelen: Amazing crew and service! They are the best!!

Nadelen: I paid $100 extra for extra leg room. I was put right next to the bathrooms. All night long people were standing in line to use the bathroom. My extra leg room was taken by people standing in the space and actually stepping on my foot. Not worth the extra $100.

Nadelen: Hour late departure and still only loaded 1/3 of the luggage. Communication about the luggage problem was poor

Voordelen: Flight was delayed for an hour but considering the day before when all flights were cancelled and that whole morning flights were delayed at Reykjavík due to a major storm off the Irish coast the airport check in, security, and boarding went extremely well. Staff on board couldn’t have been more helpful and efficient to get the plane pushed back from the gate and get our flight going.

Nadelen: The plane’s temperature was a little warm on both flights from New York and Iceland with no means to adjust fans or temperature at your seat like most airlines. The entertainment screen was down for about half of our flight back for both of us to New York but worked fine after.

Nadelen: Small not comfortable plane

Voordelen: Seating was very comfortable. Good entertainment system.

Nadelen: Seat comfort

Voordelen: The crew was pleasant and helpful

Nadelen: No free snacks just drinks! Its a four hr flight. We left late due to slow boarding and they were slow to load baggage. The legroom is just too small for a flight over 2 hrs

Nadelen: There were delays (3 times)

Voordelen: The crew was nice.

Nadelen: Everything is too cramped. The sound on the entertainment unit is terrible.

Voordelen: Everything was great

Nadelen: Had the seats in the emergency exit row had liftable handles between the seats, it would have been more comfortable... the rigid seats where not easy on my hips for a 9 hour flight