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Nadelen: Legroom

Nadelen: Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together.

Nadelen: Super uncomfortable seats (the most ever) No personal tv/entertainment.

Voordelen: Crew was awesome, seat spacing comfort not so much.

Nadelen: Need to have seat upright to use trays to eat on flight

Voordelen: They let me sleep and didn’t wake me for food or beverages.

Nadelen: Boarding was down a jetway, down a light of stairs, stand around in the heat while they get the busses to the bottom of the stairs, and then cattle call onto the jet. Other than checking IDs and boarding passes, there was no organization to the process at all.

Voordelen: Nothing

Nadelen: The aircraft was super old, things were falling off, no in-flight entertainment for 10 hrs, crappy food and the plane was late so I missed the connection. 0 out of 5.

Voordelen: The flight wasn’t bad

Nadelen: The checking, customer service, Air Europa website and food was a disaster.

Nadelen: Not AirEuropa’s fault but they left before we arrived in Zurich because Delta flight 66 was so late that our 3-hour layover became the AirEuropa flight left before the Delta flight arrived and deplaned.

Voordelen: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Nadelen: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Voordelen: The socks offered in business were comfortable and nice looking. The red wine was good.

Nadelen: The food was just average and the seat not too comfortable

Voordelen: Impressive service... amazing crew, very friendly and professional

Voordelen: KLM STAFF WERE VERY PROFESSIONAL

Nadelen: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Nadelen: Air Europa charged for food.

Voordelen: Crew was efficient and friendly

Nadelen: Entertainment system on my transatlantic flight was outdated and functioned poorly. Also, the promised WiFi connection wasn’t working, and the flight attendant I spoke to basically said, “yeah, I think it’s broken.”

Nadelen: Include the baggage fee in the price of the ticket

Nadelen: The check-in crew gave terrible service. We almost missed our flight because they wouldn’t check us in. There was no one directing people on where to line up for whatever departure time they had. Just overall a bad experience with Air Europa.

Nadelen: Check in seemed to take awhile even though when we arrived there were only a couple of people in front of us. They had multiple staff but seemed to have issues getting the computers to work or it took very long for the staff to log into the systems.

Voordelen: Nice crew, easy on line and airport check in. Flight slightly delayed but arrived on time.

Nadelen: The San Andrés airport was way too small for all the passengers. People sitting in the aisles, clogging up fire exits, Very unsafe. The AC was too low, locals were fanning themselves. Gate was changed, crowds pushing to line up. I’ve never wanted to get on a plane and OUT of the airport so much.

Nadelen: The crew were more concerned with having their lunch than taking care of customers

Nadelen: Bad