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Voordelen: Confort and kindness

Nadelen: It was too cold

Voordelen: Perfect

Nadelen: Nothing. Flight was amazing

Voordelen: Usual faultless KLM experience

Nadelen: Nothing.

Voordelen: The crews were pretty great!

Nadelen: The regulating of the temperature.

Voordelen: Crew

Voordelen: The crew was friendly and helpful.

Nadelen: The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable.

Nadelen: Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat.

Voordelen: The flight was on time and fairly clean.

Nadelen: The seats are so crowded and we were jammed in like sardines. There was insufficient ventilation and it was too warm and stuffy. Not comfortable.

Voordelen: Crew

Voordelen: The crew was so helpful and they feed us well. We relieved a snack, a meal, and a desert. The airline left on time and arrived early to my destination. Very enjoyable flight.

Voordelen: N/A

Nadelen: Nothing

Voordelen: The entertainer system was down all of the flight, could not charge my phone. Crew was polite but Curt.

Voordelen: Everyone was great.

Nadelen: Nothing

Voordelen: The crew was good, and the airline tried to make our wait in the airport as comfortable as possible.

Nadelen: The four-hour delay was really hard. Since it was in DC, I don't know why it took so long to get another plane.

Voordelen: Everything from hospitality to the ease of the flight. Captain communicated to put all at ease during this time in which this pandemic has gotten many fearful of flying. Great landing as well.

Nadelen: Everything was great!

Voordelen: We needed a seat belt extender and one of the crew members noticed and was so kind in getting that. No embarrassment or drawing attention to the customer. His name? David

Voordelen: Amazing crew! No flight cancellation!

Nadelen: For options none. No drink carts at all. Had coffee once after I asked. Poor quality entertainment. Just a huge waste of money.

Voordelen: Amazing crew

Nadelen: Bathrooms not maintained, flight delayed after on plane, and only had water offered 1x on the flight even though we were on the plane for about 2 hours longer than planned.

Voordelen: The staff is always very polite and nice.

Nadelen: First flight of the day was majorly delayed. I understand these things happen. But all flights before 09:00 are the star flights where airlines get their on-time departure scores. They failed today.

Nadelen: The chain in was slow an tedious.

Voordelen: The Dreamliner airplane.

Nadelen: The food!!!! Worst airline food. The crew barely announce in English. Boarding process is a mess

Voordelen: They let me sleep and didn’t wake me for food or beverages.

Nadelen: Boarding was down a jetway, down a light of stairs, stand around in the heat while they get the busses to the bottom of the stairs, and then cattle call onto the jet. Other than checking IDs and boarding passes, there was no organization to the process at all.

Nadelen: There was no air

Voordelen: The crew was very attentive, as was to be expected for Business Class service.

Nadelen: Out of a total of only seven (7) Business Class passengers on the flight from Venice to Madrid, for some reason they only had five (5) meals available, so we were offered a selection from the standard economy class snack list, which was substandard and very disappointing considering we paid for Business Class and therefore expected a Business Class meal and not just a snack! Very poorly planned and completely unacceptable!

Nadelen: Include the baggage fee in the price of the ticket

Voordelen: Crew good and seat OK but not exceptional for business class

Nadelen: Food was average - main course could have been better. Range of movies ok but not great

Voordelen: Muslim food

Voordelen: Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness.

Nadelen: Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili.

Voordelen: Decent price for economy comfort seat, 4A.

Nadelen: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Voordelen: The tablet selection was very variety.

Nadelen: The announcement was hard to hear the volume was loud but something not quiet understandable

Voordelen: The crew was very nice and professional. They sat me in the last roll on the left with 2 seats. I could not recline the seat and I had to travel sitting up right all the way from Spain to Brazil. Horrible!

Nadelen: They should have offered the empty seats to the passenger as soon the plane closed to take off.

Voordelen: The crew was so nice

Nadelen: Food can be better

Voordelen: More legroom than other airlines, timely and in flight entertainment.

Nadelen: Canceled

Voordelen: Crew.. single person was okay. Overall company operation plus late flight was poor

Nadelen: Luggage handling could be better. Flight on schedule will be good.

Voordelen: Crew amazing yes. Seat comfortable.

Nadelen: None for now!

Nadelen: It would be nice if at least snacks and a cup of water were provided.

Voordelen: The flight was on time and the staff were great.

Nadelen: The seats are quite worn, with crumbs and drips here and there from previous flyers, and the magazines very dog-eared - makes you feel a bit like you don't want to touch anything.

Nadelen: The seats were so uncomfortable for such a long flight. And they was not enough space between rows. I felt like cattle. It was in humane. My legs were numb several times during flight. My chair would not recline properly. I’m exhausted. Won’t be booking aireuropa ever again.

Voordelen: The crew was very nice and professional. They sat me in the last roll on the left with 2 seats. I could not recline the seat and I had to travel sitting up right all the way from Spain to Brazil. Horrible!

Nadelen: They should have offered the empty seats to the passenger as soon the plane closed to take off.

Voordelen: Entertaining sistem

Nadelen: Boarding