Vind goedkope vluchten naar Oslo & andere luchthavens (OSL)

Voordelen: I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!

Nadelen: That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information.

Nadelen: Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all.

Voordelen: Staff

Nadelen: Extra charges. £35 to check bags in

Nadelen: 1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable .

Nadelen: Unprofessional Crew, service, food

Voordelen: Not much

Nadelen: NO leg room. I’m 6’3 Food not included Drinks not included Took 2 hrs for a flight attendent to get me headphones Food service for other passengers completely disorganized causing poor service to others Waited for 40 minutes for my suitcase.

Voordelen: Norwegian offers great value and a fair amount of legroom.

Nadelen: However, they need to fix their boarding process. My partner and I were flying from CDG to Boston and had 3 hours for a layover. We figured that we'd check in, get a sandwich and use the restroom, but that didn't happen. We stood on line for over an hour to check our bags! The rest of the airport was also busy, so we spent the rest of our time in passport control and security. I had a similar experience when I was leaving the states, where I spent an hour checking in my luggage. Please, Norwegian, there are solutions to this check in problem and I think you need to find them.

Nadelen: The plane was old. The seats were very uncomfortable. No entertainment at all.

Voordelen: The crew!!

Voordelen: Very personable staff. Food acceptable for airline fare. Ticket price was outstanding.

Nadelen: Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good.

Nadelen: Vertraging

Nadelen: The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port

Nadelen: Unprofessional Crew, service, food

Nadelen: We were trying to connect from Denver through Newark to Barcelona. Our flight from Denver was delayed. We still could have made the Norwegian flight if they had allowed us to ticket the segment from Newark to Barcelona in Denver. We tried, knowing the connection was going to be tight, to no avail.

Voordelen: Great staff, food and boarding. Your employees were very kind and helpful.

Nadelen: The seats a VERY small.

Voordelen: On time Clean and modern airplane

Nadelen: Boarding room at CDG is too small Can’t choose seat for free

Nadelen: The flight was cancelled and had to be rerouted on United Airlines.

Voordelen: The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled.

Nadelen: This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu.

Voordelen: Crew was in a festive mood, the meal was unexpectedly delicious

Nadelen: Seats ok, but could be more comfy

Voordelen: Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip.

Voordelen: They had many snacks and meals. And the meals were very good. Staff was very friendly.

Nadelen: Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.

Nadelen: First plane from Barcelona to Zurich was turned around mid flight for medical emergency. Missed connection flight and had to wait 24 hours for next flight to LA.

Nadelen: Swiss precision

Voordelen: Check in agent was extremely helpful in expediting both me and my bags after a late check-in. Flight attendants very friendly and helpful, food excellent. If Swiss Air flew everywhere I need to go, I would fly them every time!

Voordelen: The crew was very friendly and helpful. The flight wasn't full, so they informed me that I could move to an exit row for extra space, as I'm very tall.

Nadelen: This was a relatively long flight, but no food or drinks, even soft drinks, were included. I also found out at the Madrid airport that there was no desk to check in for Norwegian for connecting flights. This means that I had to leave, go to departures, check in, go through security, and then proceed to the gate. I fortunately had a long layover, but this process would have been impossible if I didn't have at least two hours.

Nadelen: Boarding was ridiculous! The gate was significantly too small for a number of passengers that needed to board. There were no clear announcements out how to organize ourselves therefore it was complete chaos with no one knowing where to line up. The crew was the most ridiculous!!! I sat four or five rows from the back and was Peerview to all of their conversations about their hair, about their schedules, about your “valued guest”, about their shifts, about Batman, about anything and everything during the time the plane dark when your “valued customers” were supposed to be able to sleep. It went on and on at a volume that was just absolutely not necessary or professional. This was the least professional crew I have ever experienced and I travel extensively! Comfort the Cabin was freezing cold entire time. I bought a blanket which did basically nothing! Was it Oliver twist blanket before hand? The free blankets I get on other lines with the chill out significantly better! Food and drinks was nonexistent which I suppose is the new trend cutting service for profit. However it should’ve been clearly stated to passengers, that we can prepare for the 11 hour flight!! Entertainment it was nice that each seat had a screen, however the selection of entertainment was poor! For example each TV series only had one episode available.

Voordelen: I liked the fact that the plane was empty and I had 3 seats to lay down and sleep

Nadelen: - no pillow, no blanket - late with no information (the plane on our gate was reallocated to another flight) - food was bad for the price and I was starving between the 2 meals

Voordelen: Comfortable cabin and seats, plenty of restrooms.

Nadelen: As economy passengers, we paid for a reserved seat, baggage, and leg room. There were no extras offered, not even water, so bring your own. The cabin was noisy with frequent servivice for upgraded passengers so it was difficult to sleep on this overnight flight that left NYC at midnight.

Voordelen: Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst

Nadelen: Niets

Nadelen: lost baggage

Voordelen: Everything is alright

Nadelen: Need more leg room!!! Larger meals needed.

Nadelen: na

Nadelen: small seats,no LCD for each one,food nor so good.

Voordelen: Even on this short 1-hour prop flight they do have average service and pass out Swiss chocolate.

Nadelen: Flight was late departing Cairo Changing flights from Cairo to Amsterdam was scheduled at 50 minutes. I asked the male flight attendant about changing airplanes, said our new gate was right next to our arriving gate. He said no problem. He failed to mention we had to go through customs and security again, and walk almost a Kilometer in the process. Fortunately they held the Amsterdam plane because many passengers would have missed it. I did not appreciate the lack of information from the flight attendant, however holding the plane was a godsend.

Voordelen: Didn't seem to take long. Crew was friendly. Landing was great.

Nadelen: I assumed we got a meal, but perhaps I'm mistaken there.

Voordelen: On time. Good hardware.

Nadelen: Priority passangers cannot board with their non priority partner, even on the sane reservation. Congratulations sas, only airline workdwide to prohibit this. Otherwise, also forgot my duty free bag at the gate and the crew refused to have me return for it or get it for me.

Voordelen: Getting off the plane.

Nadelen: SAS like other airlines gives you a chance to bid on a nicer seat. If the offer is accepted, your card is charged the amount you bid and you are upgraded. If your offer is not accepted, you keep your seat and are not charged for bidding. I placed a bid for a nicer seat and was informed the day before the flight that my bid was rejected. But when the plane was boarding, I went to the man at the desk and asked if the plane was full. He informed me that it was not, and that I could pay roughly $300 for economy plus, or $1000 for business class. Online, I was ALLOWED to bid $200 for the economy plus seat. If they are going to reject this offer and then have the seat fly empty, they are a bunch of dicks. They had a chance for me to be a happier customer and to make more money. Now they lost both. What was also terrible is that when I family with an infant was moved up a few seats, I suggested to the lady next to me who wanted the newly vacant aisle seat that she ask the flight attendant for it. The flight attendant said it was fine. As the lady sitting next to me went to her her new seat, and old man from a few rows up took it. Another flight attendant had promised it to him. So, now the two of us are crammed, she's pissed that the seat she said she could have she couldn't, and I'm there like "My god, they wouldn't even take my money to let me have a nicer, EMPTY, seat." Poor communication, poorly run. Try another airline.

Nadelen: Customer Service was terrible at the counter. Check in was aweful. Surpirse very expensive bag fee. There was no effort to make me aware of the bag fees before the flight. Automatic recheck of bags didn't work. Everything took longer than expected and nobody was interested in helping solve the problem.

Voordelen: Flight attendants were friendly and had good appearance.

Nadelen: Food was terrible. Seats were uncomfortable

Nadelen: We were trying to connect from Denver through Newark to Barcelona. Our flight from Denver was delayed. We still could have made the Norwegian flight if they had allowed us to ticket the segment from Newark to Barcelona in Denver. We tried, knowing the connection was going to be tight, to no avail.

Voordelen: My JetBlue connection was delayed over 6 hours and I missed this connection and had to rebook an alternative. Norwegian was helpful online chat and via phone with rebook options. Jet blue was terrible every step of the way

Nadelen: Any other airline from Maine!

Voordelen: Comfort of the dreamliner and feeling safe to fly.

Nadelen: Service was, surprisingly, not so good (this is my second time with Norwegian). My son was sleeping and I pressed the call button to get some help form cabin crew. They turned it off. I pressed it again, a girl came and I explained I need help - to get my trolley from the overhead bin so I can take a blanket for my son, cos it was cold and he was sleeping, I couldn’t move. She asked me “Is your bag heavy?”. What kind of help is that?She after all got the bag, but I was a cabin crew, and I would never tell that to a passenger needing help with a small child. Also, no one is checking if passenger with children are ok.