Zoek goedkope vluchten op Norwegian

Voordelen: Comfort and wired. Ports for my 110 volt plug and USB at every seat...excellent. BUT...

Nadelen: I am disabled, in wheelchair & in pain. The crew in JFK in NYC carried my bag into the plane and put it in overhead bin w/out my involvement in placement. Upon departure no one helped me get overhead bag and it was left behind. I'm at a terrible loss without it. Its Large black backpack

Nadelen: Directions for check-in and bag allowances clear ahead of boarding, clear communication upon boarding & exit. I was repeatedly provided incorrect & conflicting information.

Nadelen: Not worth what you think you might save on air fare. They really seemed interested only in trying collect every possible fee they could. Instead of weighing carry on at check-in, they wait until the boarding process.

Voordelen: Good movies and entertsinment

Voordelen: Nothing.

Nadelen: 3.5 hr delay with no word on why. Sat on the runway in NYC for another hour. Same flight was cancelled yesterday. Get your stuff together, Norwegian.

Voordelen: I like the tv screen in each seats.

Nadelen: I cant believe that this company Norwegian didnt offer a least a glass of water! Round trip! I spent on 2 tickets around $1600 and they cant give us a glass of water. Ridiculous!

Voordelen: Norwegian air flies the new 787 Dreamliner which makes the flight more comfortable, quieter and pleasant. The airline crew could have been a bit more hospitable, they didn’t seem very friendly to passengers. I’m not sure if this was attributed to the fact that everything on board is sold

Nadelen: At check-in I asked to be upgraded to the Premium Cabin and was told I could do so by paying the upgrade fee, then I was told that there were no more premium seats available on the flight. I wasn’t even offered to pay to select a different seat and I had arrived 4 hours prior to take off.

Voordelen: Nothing went well

Nadelen: They could’ve had better direction and instructions when they cancelled our flight

Voordelen: Nothing, unfortunately. Crazy boarding and deplaning process. Definitely not worth the ticket price discount. Wouldn’t ever do it again. Really horrible.

Nadelen: Boarding, deplaning, and onboard service.

Voordelen: Will never fly Norwegian again. They are price gaugers

Nadelen: A little more flexibility with luggage - I was 1.5 kilos overabv they forced me to pay $100 for a whole new checked luggage.

Voordelen: Nothing was good

Nadelen: Boarding was slow and made us just stand in line for an hour, there was no food or water on the plane, we waited an hour to take off and then another hour when we landed. Norwegian is the worst airline I have flown.

Voordelen: They were organized

Nadelen: Being told you have to pay for every meal prior to the flight and you don’t even get complimentary water, earphones or anything.... for an over 8 hr flight it was very un accommodating.

Voordelen: Seats were comfortable.

Nadelen: Long check in time with long lines. No internet check-in Budget carrier, ticket is cheap, so they try to get money from you whenever they can. All hand items are weighed. Max bag weight 20kg instead of 23 Food needs to be paid except water

Nadelen: Iin at newark was terrible. They apparently have no assigned checkin area for the airline. A line with hundreds of people played follow the leader through Newark Airport. On way back in Barcelona not nearly enough seats in the . waiting area or nearby. There was huge line because of this.

Flight

Nadelen: We paid for business class but we were seated in the premium economy. We would like to have refund for the difference. Please explain. Regards, Bebert Revah

Voordelen: no

Nadelen: more attention by crew, were not very friendly and did their best to ignore you

Voordelen: Comfortable leg room

Nadelen: Wheelchair assistance was not available. Waited over an hour to have someone assist us, but no one came. Once getting to security, assistance was still nowhere to be found.

Voordelen: Nothing

Nadelen: Everything

Voordelen: You get what you pay for. So no food or drink unless you purchase.

Nadelen: The crew just seemed angry. Never Really smiled. If you didn’t pay for a meal plan they could care less about you

Nadelen: The boarding process could be better organized. There is just one large line and it’s like a free for all. There are zones on the tickets but they didn’t board by the zones

Voordelen: The seats in Norwegian Premium Economy are excellent for the price. The service on board is excellent.

Nadelen: The food is just OK, and the in-flight entertainment system is pretty nominal, not offering much choice. The boarding in Paris was a fiasco! There was not enough room in the boarding area, at least 40% of the people were either standing or sitting on the floor.

Voordelen: Smooth ride

Nadelen: Customer Service

Voordelen: See comments on other leg.

Nadelen: See comments on other leg.

Voordelen: Plane condition was decent.

Nadelen: Not particularly clean. Completely ignored all boarding procedure. Poor IFE options. Very cramped seats. Rip-off luggage fee structure.

Voordelen: Service was fine but nothing stood out in particular. We liked the newer Dreamliner.

Nadelen: Seat (economy) not comfortable. Less room that most other aircrafts in the same class. Seats seemed narrow. With all the extra charges, I would not consider Norwegian to be a ‘budget’ or low cost airline. In the end we paid the same, if not more, for a comparable ‘non-low cost’ airline.

Voordelen: We like that we were able to get free movies. Crew was nice.

Nadelen: Food could be better. We had to wait an hour and a half to get off an airplane.

Voordelen: Nothing to be honest. Very mediocre airline. Zero customer service from check in to in flight service. Very rude and non helpful crew. Extremely disappointing.

Nadelen: Definitely customer service. Staff needs to know the definition of hospitality and customer service and then apply it with joy and passion for their jobs.

Voordelen: Pilot was good, Dreamliner comfy and the flight was smooth despite some bad weather. But the flight attendants on this airline are terrible. A flight attendant dropped something in a passenger's lap not once, but twice. Seemed annoyed when I asked the for things. Horrible you charge for water, also

Worst service ever

Voordelen: Solitaire on the screen rise

Nadelen: Rude staff. Why did i have to pay for my bags to be checked returning from Europe when i didn’t pay for them to enter Europe?! Makes ZERO sense.

Nadelen: The airline overbooked the premium cabin, but did not alert us until we were at the gate. 15 people were involuntarily shifted to economy, with a promise for future compensation. The service was average. The seats are extremely small and uncomfortable. I will not fly Norwegian Air again.

Voordelen: As expected for a budget flight.

Nadelen: I feel that water should be offered free of charge to all passengers, particularly for a 12 hour flight.

Voordelen: We landed in time.

Nadelen: my group started boarding only minutes before scheduled departure time. Norwegian charges for everything including use of blankets and headphones and every drink, even water. This seemed extreme in an international flight that was 12 hours long.

Voordelen: I slept

Nadelen: They just opened the gates and ran away and let people board. It was CHAOS

Voordelen: We were delayed for over 8 hours in Oslo. There was NO ONE from Norwegian at the desk EVER. We NEVER received any information.

Nadelen: Someone at the desk to tell us what was going on. Communication.

Nadelen: Be on time

Nadelen: Checking 1 bag was a 1 hour wait. Would be a more efficient process if you could check in at a kiask and just drop off the bag instead of the entire process happening at the desk.