Nadelen: "mijn heen en terugreis ging niet door vanwege het feit dat we Bosnië niet inmogen omdat deze nog code oranje heeft. tot op heden hebben we de heenreis 08.08 en de terugreis 20.08 niet kunnen cancellen aangezien Wizzair zegt dat ik dit bij de agent (Opodo) moet doen, en Opodo zegt dat ik dit bij Wizzair moest doen. D.d. 30.07. laatste contact met Wizzair gehad om enige formulieren aan te leveren. Tot op heden hier geen antwoord meer van gehad. We hebben nu via onze verzekering Rechtsbijstand ingeschakeld. in ieder geval hebben we nu al besloten om nooit meer via Wizzair te vliegen. we boeken wel via een reisbureau."
Voordelen: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Nadelen: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"
Voordelen: "Very smooth"
Nadelen: "No free food"
Nadelen: "Flight was over booked"
Nadelen: "Changing in luggage information was annoying"
Voordelen: "Budapest check-in is chaos, very long rows, no baggage drop off desks and very little info. Tense atmosphere at the desks. If you complain then they offer for €5,- to skip the line and check in your luggage. I thought it was a joke, but they give you receipt and all. Very unprofessional."
Nadelen: "Having flown with Wizzair before, also to Gdansk and other cities, it a budget airline but okay. Budapest is kind of their hub, but what a terrible way to treat your customers. Get your baggage drop off automated!!They left everybody freezing on the apron because they only had one stairs available."
Nadelen: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."
Nadelen: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"
Voordelen: "Everything went to plan and we were very happy"
Voordelen: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Nadelen: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Voordelen: "The air hosts and hostesses were very polite and courteous."
Nadelen: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
Nadelen: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"
Nadelen: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."
Voordelen: "Crew nice,seats ok"
Nadelen: "Expensive hold luggage,rip off"
Voordelen: "i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience."
Nadelen: "Everything was good"
Voordelen: "Good legroom and comfortable seats"
Nadelen: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"
Voordelen: "Nothing really"
Nadelen: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
Nadelen: "Extra charges. £35 to check bags in"
Nadelen: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."
Voordelen: "It flies direct to the airport that I wanted to go to."
Nadelen: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."
Voordelen: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"
Voordelen: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Nadelen: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Voordelen: "Pilot flew well Cup Noodles available to buy"
Nadelen: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Voordelen: "Quick to board, smooth take off and landing"
Nadelen: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Nadelen: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"
Voordelen: "The staff and flight were top knotch . Could not fault them ."
Nadelen: "Nothing to dislike ."
Voordelen: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Voordelen: "Price and schedule. Going on time with no delays. Good value for money."
Nadelen: "Very hard on baggage policy"
Nadelen: "hot on the plane"
Voordelen: "Crew very friendly."
Nadelen: "I had no what so ever notice that an online check in is required during my booking ,therefore i had to pay a 35 EUR fine for airport check in . Moreover , on the way back we had a long delay from Luton to Kosice without informing us about this delay and the reasons ,expected time of flight..."
Nadelen: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."
Voordelen: "Cabin Crew and Pilot did their best"
Nadelen: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
Voordelen: "Crew were friendly! The app for the journey is good."
Nadelen: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."
Voordelen: "Arrived only slightly delayed"
Nadelen: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"
Nadelen: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Voordelen: "Nothing at all"
Nadelen: "The fact that they have small carry on allowance (free) or with a 7cm difference in width a "large carry on" allowance . To be safe I purchase the extra allowance for large carry on which I paid £19 for on my outward journey. When clearing the check-in gates on my outward journey in London the check Inn clerk informed me that I did not have to pay the large carry on allowance. According to her in my bag but it's been classified as small. On my return journey I decided not to purchase the carry on allowance and I was told that I should have purchase it online instead I had to buy it at the airport at a premium. I won't fly with Wizz Air again."
Voordelen: "New aircraft"
Nadelen: "Boarding was horrendous. Flight was late in."
Voordelen: "We arrived safely"
Nadelen: "Told our bag was too big even though we'd paid for a large carry on, which we already knew fit in the overhead compartment (plane was an airbus A320). We were then required to check our bags, but not until after we were told to combine our personal item with our large carry on bag & then told that it was too big. instead of crediting us the amount we'd already paid (€20), we were charged the full checked bag fee of €55. The gate agent was also very rude and not proficient at her job, causing us to delay the plane's departure. Exceptional customer service may have included refunding us the large carry on bag fee. Additionally, our 2hr flight cost us almost $200 each, not what I would call a budget airline price. We will not be flying Wizz air again & do not recommend this airline."
Voordelen: "It was quite good at boarding, quick and efficient (from/to)."
Nadelen: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."
Voordelen: "The plane and crew from Pilots to Flight staff more than perfect. We was kept informed all the way as take off was perfect, and the landing at London Luton was the best have ever had as you normally land land then get an extra hard heavy jerk to slow us down extra hard braking. The Pilots of W6 4503 on 23rd of August 2017 is a credit to your company as they landed without the extra hard braking you normally get. Those pilots both of them should teach the other pilots's of your company how both of the pilots did it, and even teach other airline pilots the same IT WAS A VERY SMOOTH LANDING. Give the pilot's a commendation or an award as I would like those pilot's on any of my flights I have in the future. You can let them know it was me that told you to credit them in the highest award they can get please. Let their bosses, and company owners know this as well. So maybe if you call them in the office for something PLEASE CREDIT THEM for the PERFECT LANDING MORE THAN A CREDIT TO YOUR COMPANY as I put that ion bold to enforsize a perfect landing."
Nadelen: "I was in 24B middle seat which was very cramped as the seat too small and back of seat too low, knee area not enough, no chance of getting to sleep as you cannot get comfortable enough as you cannot even sleep on the tray, kids screaming all around me, people behind me kept kicking moving my seat, people in front of me too loud Bulgarian's. At Varna airport me and others queued up in check in 2 and 3 patiently, and after about 20 minutes queuing two people jumped the queue in check in 1 as the second guy I had to tell him we have been waiting you cannot jump the queue and to go to the back of the queue, and a guy walked straight into check in 1 before check in 2 and 3 was opened and got his bag done, and a big group of people with prams etc was not even in check in lane 1 where they was sorted out well before us queuing as they just turned up and got there bag etc slips on the prams etc. A lot of the information on board was in Bulgarian and not in English only a very small thing NOT TO BLAME THE PLANE STAFF in any way."
Nadelen: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."
Voordelen: "Flight was on time unlike outward trip which was just under 2 hrs late"
Nadelen: "Very rude boarding staff on ground. Tried to charge me for the hand luggage but did put a small luggage sticker on when I didn't respond. Seats do not recline so most people slept on the pull down tray as a pillow."
Voordelen: "The ground crew in Varna were a thousand times better than Luton. Excellent flight and service...even with an hour delay."
Voordelen: "We landed in one piece"
Nadelen: "I didn't receive my online check in details so I couldn't check in. I was abroad so chasing up details I should have been provided with / were never told that I should have, were not on the top of my to do list. I only found out that I had to check in online and that I hadn't been provided with these details when I arrived at the airport. I spent 30 minutes on hold before the problem was rectified and I was given my online check in details but it was now top late to check in online (by 5 minutes ). The flight was delayed due to a number of things - a late arrival, people being let onto the plane slowly, people not sitting down and allowing the plane to taxi and leave. This had a knock on effect of making the plane land late and for me to miss my connection (train) so basically through last minute.com not providing me with the correct details regarding the flight and the flight then being delayed it tripled my whole journey back home."
Voordelen: "Pleasant staff and good flight"
Nadelen: "A bit of difficulty to check bag in online after original check in ...."
Voordelen: "I use Wizzair very often .flight is always good.Pilots and crew are very well experianced.so if turbulences there is still trust in flight crew .today is very misty and cloudy in London .Very good landing in these bad conditions.i want to Thank all team of the crew."
Nadelen: "Turbulences.It is sad that wizzair charges very high cost large cabin bags (especially on holidays time is bags different price than other months.)but other companies as Easyjet and ryanair allows one big and one small bag for free on board"
Het instappen, prioriteit is niet echt prioriteit bij inchecken
Voordelen: "Vriendelijk personeel"
Nadelen: "Wisselen van gate net voor instappen. Kleine chaos. En lang buiten moeten staan wachten omdat vliegtuig nog niet geland wad. Je betasld voir priority en dan is meer dan 40 minuten buiten in kou te STAAN geen service"
Nadelen: "Not waiting in the cold for 15minutes before boarding the plane"
Voordelen: "It was ok. Nothing more. Crew was helpfull if needed"
Nadelen: "Kayak... I booked a flight from Eindhoven - Alicante AND return!!! But Kayak only talked about the trip to Alicante..."
Nadelen: "Boarding in Eindhoven is outside the terminal building"
Voordelen: "Terrible crew impolite and rude"
Nadelen: "Ryanair website did not work properly for check in and I was charge 110euro extra upon arrival at Athens airport - myself and my fiancé are very disappointed. We arrived at the airport 2 hours before our flight and we were told we could not complete our check in process as it was only available online. The flight had delayed 1 hour and we still payed 110 euro. The crew had very rude attitude. This was the first time flying with Ryanair and it was a complete disaster. I believe it is unacceptable to pay for something that it was not my mistake and I except to receive a response from you soon."
Voordelen: "Leuke crew."
Nadelen: "Doordat iedereen in een soort ‘corridor’ terecht komt, na het boarden is er nauwelijks meer priority-gevoel ;-)"
Nadelen: "Entertainment niet aanwezig."
Nadelen: "Half uur later vertrokken zonder mededeling"
Voordelen: "Snelle boarding en zeer rustig bevolkte vlucht"
Nadelen: "Bewust stoelen ver van elkaar geven als je niet bij betaalt. Na we vroegen of er mogelijkheid was om toch bij elkaar te zitten bij check in, kregen we antwoord van niet. Eenmaal id vlucht bleek 1/3e Vd vlucht leeg. Passagiers zijn dan zelf gewoon gaan schuiven met hun stoelen om toch per 2 te zitten"
Nadelen: "I don't mined the flights it is the long walk to the plane."
Voordelen: "Busy but efficient"
Nadelen: "Waiting too long for baggage"
Nadelen: "One hour late."
Voordelen: "Good flight and cabin service - on time."
Nadelen: "Long walk to gate. Boarding was like herding cattle. Far too few seats in departure lounge."
Voordelen: "Zitplaats was oké"
Nadelen: "Lang wachten, onvriendelijk"
Voordelen: "De prijs, maar zelfs die was nog hoog voor wat ik er voor terug kreeg."
Nadelen: "Chagerijnig personeel, heel kortaf en onduidelijk! In de vlucht had ik weinig ruimte en alles was helemaal volgepropt met tassen."
Voordelen: "Vond weinig echt leuk. Personeel was aardig."
Nadelen: "Kon niet betalen met ABN kaart"
Nadelen: "Heenvlucht zat er bagage bij terugvlucht niet...vast en zeker hele kleine lettertjes niet gelezen..Dus ergens mijn fout, maar wist niet dat je voor beide reizen moest boeken als je tegelijk een retour boekt. Dus misschien beter aangeven!!! Want 60 euro weer extra bijbetalen is geen fijne terugkomst!"
Voordelen: "Being on time and the comfort in the exit row was excellent"
Nadelen: "Penning of passengers before and after flight. Continuous sales pitches from crew. Aisle always busy."
Voordelen: "Flight was usual"
Nadelen: "Boarding was delayed for about 15mins but the pilot made up for it."
Voordelen: "I appreciate that the flight time was short and we landed safely. It was convenient to be able to check in online and the app is straightforward to use. Outbound flight was pleasant and seamless."
Nadelen: "Return flight - No announcement, departure board update, explanation or apology for the delay in flight departure. Passengers were called to board and left waiting in line for over an hour with zero communication as to why we were unable to board our plane. This was my first time flying with Ryan Air and I was greatly disappointed. Budget airlines should not equate to budget customer service."
Voordelen: "Crew very friendly, helpful and professional."
Nadelen: "The one and a half hour delay in taking off, especially the part where we were made to wait outside in the rain for about 10 minutes before being allowed to board. (This is not to reflect in any way on the cabin crew, who were wonderful)"
Nadelen: "wederom vertraging"
Nadelen: "2 x geboekt met ryanair en 2 maal met veel vertraging"
Nadelen: "Die low cost is geen low cost meer als je een stoel moet betalen, priority moet betalen of je koffer vliegt in de ruimte onder vliegtuig en als je maar 10kg gratis mag meenemen voor 3 weken is dat pauver. Dus de volgende keer gewone lijn vlucht even duur meer confort."
Nadelen: "Door stakingen zaten we meer dan 5h vast aan de luchthaven. Niemand wist van iets, het was chaos. Een duidelijke communicatie had leuk geweest, niet alleen voor ons maar ook voor het personeel van Ryanair zelf"
Nadelen: "There check in app did not work and got charged for airport check in. Airport staff was useless and cared less."
Nadelen: "De bagage normen"
Voordelen: "Cloud outside of airplane."
Nadelen: "When this stupid company will departure ontime?"
Voordelen: "Eigenlijk niets speciaals was leuk."
Nadelen: "Dat we een uur vertraging hadden voor we vertrokken, en er voor, tijdens en na de vlucht niets over gezegd is. Pas na landen bleek door op te zoeken op internet dat het aan de Franse Verkeersleiders lag. WAAROM VERTELLEN ZE DAT NIET!"
Nadelen: "Veel onduidelijk bij het afgeven van de bagage! Bleek dan dat ik maar alleen voor de heen vlucht de bagage betaald had en moest opnieuw naar de balie en nogmaals 50 euro betalen voor de koffer. Dus in totaal 100 euro voor het transport van 1 koffer van 17 kg en dat vind ik overdreven! Bovendien vond het personeel onvriendelijk hij de incheck!"
Nadelen: "iets meer dan een uur vertraging, waardoor ik meer eten en drinken moet kopen voor mn vrouw en ik. het verblijf op een luchthaven is erg duur zoals u wel weet. daarna was de snelweg naar Tilburg ook erg druk omdat we te laat waren zaten we in de avondspits!! tevens waren alle vloeistoffen ingenomen, omdat het niet duidelijk was aangegeven dat de kleine koffers als cabinebagage werd beschouwd en wel in het ruim gingen, ook deze kosten hebben we moeten maken. erg slecht"
Voordelen: "You got what you paid for"
Nadelen: "Een uur vertraging en tergend kang wachten in een rij"
Voordelen: "Het boarden verliep vlot en georganiseerd in Malpensa!! Hierin slagen velen helemaal niet. Vroegtijdig geland!"
Voordelen: "Air Fare price."
Nadelen: "Boarding: They didn't take my hand luggage from Luton/London to Murcia, but wanted to put it in the hold from Murcia to Luton/London. Boarding-They didn't separate the different passengers, priority vs cattle. Inconsistent process. Paninnie-pretty lame, more bread than cheese and meat."
Voordelen: "Snel en veilig"
Nadelen: "Alles ok"
Nadelen: "De vlucht was een uur te laat waardoor ik mijn aansluiting heb gemist en uiteindelijk 3 uur te laat op mijn bestemming aankom! Ik ga een klacht indienen bij Ryanair. Daarnaast was mijn koffer kleiner dan anderen in het vliegtuig en werd die van mij als enige in het ruim geplaatst. Je gaat mij niet wijs maken dat iedereen prioriteit tickets heeft gekocht."
Voordelen: "Prima vlucht. Geen extra’s maar dat kan ook niet voor doe prijs."
Nadelen: "Huge immigration lines at Luton - so bad"
Nadelen: "Departure was nearly 30 minutes late!"
Nadelen: "Door omstandigheden zijn wij niet geweest"
Nadelen: "Wij zijn uren met Ryanair Bezig geweest om de tenaamstelling op de tickets te herstellen. Het tussenvoegsel in de naam is niet meegekomen in de boeking. Ik ben hier zeer ontevreden over en kon niemand van Kayak bellen. Wij kwamen er pas zaterdag na het inchecken achter! Lag niet aan Ryanair."
Nadelen: "Stoelen staan erg dicht op elkaar"
Voordelen: "Ryan Air deed de complete Europese luchtvaart instorten met efficient vliegen maar van efficient boarden hebben ze geen benul. Ook hier is nog grote winst te behalen. Elk vliegtuig 15 minuten korten aan de grond, reken uit de winst voor Ryan en dan toegenomen vlieg plezier voor hun reizigers."
Voordelen: "Mooi helder weer, snelle afhandeling van de bagage."
Nadelen: "Boarden duurde lang. Onduidelijk waarom 30 minuten vertraging optrad. Veel mensen boeken priority, waardoor dit alleen kostenverhogend werkt en niets meer toevoegd als iedereen het heeft."
Voordelen: "Goedf op tijd"
Nadelen: "Spijtig dat we als koppel niet naast elkaar zaten. Er was nochtans nog een vrije plaats naast mezelf!"
Voordelen: "Flight was smooth nice and on time"
Voordelen: "Snel en efficient"
Nadelen: "Rommelige instapprocedure"