Vind goedkope vluchten vanuit Noorwegen naar Amsterdam

Voordelen: "The crew was so friendly"
Nadelen: "Everything is so smooth in my flight!"

Nadelen: "horrible dry croissant for breakfast"

Voordelen: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Voordelen: "Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year"
Nadelen: "Maybe just change the quiche. Very dry"

Voordelen: "Bombardier C Series. Most leg room and comfort of any plane"

Voordelen: "The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight."
Nadelen: "Nothing"

Voordelen: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Nadelen: "Bread of sandwich was dry."

Nadelen: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Voordelen: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Voordelen: "It was a lovely easy flight, always lovely flying star alliance."
Nadelen: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"

Voordelen: "Crew was great"
Nadelen: "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"

Voordelen: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Voordelen: "Everything was perfect."

Voordelen: "A nice crew n my seat next to me was empty so I can sleep well..."
Nadelen: "Maybe give every passenger a bottle of water..."

Voordelen: "Cabin cleanliness isgood"
Nadelen: "Food is bad"

Nadelen: "Food is bad"

Voordelen: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Nadelen: "A slight delay"

Voordelen: "Swiss quality, punctuality and reliability."
Nadelen: "No negatives."

Voordelen: "Reliable, modern cabin, nice crew"
Nadelen: "Some more music choices would be nice"

Nadelen: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."

Nadelen: "Having no entertainment in the flight"

Voordelen: "Nice cabin, clean . Friendly crew"

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Voordelen: "All good, just perfect and friendly crew. Great aircraft (B777)"

Voordelen: "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
Nadelen: "Nothing, everything was superb"

Voordelen: "All very comfortable"
Nadelen: "It was delayed"

Voordelen: "Friendly Crew , modern and spacious aircraft B777"

Voordelen: "I had a wonderful experience the whole way through."
Nadelen: "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."

Voordelen: "The length of the flight"
Nadelen: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Voordelen: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Nadelen: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."

Voordelen: "choice of movies were very bad"

Nadelen: "the boarding was weird because of the aircraft change and rearranging of seats. the computer reassigned us very strange, making us seating mostly in one are, while other rows were completely empty."

Voordelen: "Nice crew, nice plane"
Nadelen: "Late arrival at Dubai, late departure and late at final destination...No information given to passangers!"

Nadelen: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Nadelen: "Not on time at all. Toooooo late boarding"

Nadelen: "Delay"

Voordelen: "Professional service"
Nadelen: "Lounge in Dublin poor"

Voordelen: "not enough room, everything hastily delivered"

Voordelen: "good entertainment system, modern aircraft , friendly and competent crew"

Nadelen: "Penalising passengers who travel on board with only a smaller bag by making them put this under their seat in front in front of them whilst others are bringing on two huge bags"

Voordelen: "On time, good service, nice crew"
Nadelen: "Tight space for legs when chair is in flat setting"

Voordelen: "Smooth, on time flight"

Voordelen: "Great"

Voordelen: "Friendly crew, clean flight"
Nadelen: "Charged 45 SF (about $50) to check 1 bag"

Voordelen: "punctual and friendly enough staff."
Nadelen: "entertainment and food options were poor and because of the long haul flight once we had a first round of service it was then self serve. I was in a window seat - cld not wake the people beside me and getting up to get water was difficult. Pushed the call button to be told that I cld get it myself!"

Voordelen: "It was comfortable."
Nadelen: "No entertainment."

Voordelen: "Food was great."
Nadelen: "No USB. Entertainment was so-so."

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Nadelen: "Canceled flight without warning. Terrible crew coordination to help with the issue. Not flying Turkish again."

Nadelen: "Good food and entertainment. Flight started in delay as usual with Turkish"

Nadelen: "It took around 15 minutes for airplane to park and I was very near to loose my second flight, if my second flight had not delayed I would have loose it totally."

Voordelen: "The flight attendants were very attentive."
Nadelen: "My screen, the screen next to me, and the two screens behind me were not working so I was left without entertainment for 9 hours."

Nadelen: "Vegetarian meals"

Voordelen: "Smooth service"
Nadelen: "The dessert. Change it from always service mousse"

Nadelen: "The crew isn’t very friendly, they do not know English very much."

Voordelen: "NOTHING!"
Nadelen: "Too exhausted from the long flight. But really wanted to say - Never flying them again after my itinerary is completed. They have just lost any revenue they would ever have gained from me in the future."

Voordelen: "Courteous and helpful crew"
Nadelen: "My seat was broken. Entertainment system was non responsige and expressly slow. Couldn’t hear anything from the earphones."

Voordelen: "It was so smooth. Crew was so nice. Food was delicious. Airplane was so comfortable."
Nadelen: "Nothing"

Voordelen: "I got upgraded to business class, only the fourth time in 60 years flying!"

Voordelen: "Great food and beverages, excellent attentive service by flight crew. Also liked the complimentary comfort pack and headphones. Will definitely use Turkish airlines again."
Nadelen: "Entertainment system started out great but technical issues after an hour into our 10hr flight so we we're unable to use it. The flight was full so changing seats was not an option."

Voordelen: "I enjoyed the food the most. The flight was short and easy."

Voordelen: "The crew are very friendly and in general and the flight was very nice"
Nadelen: "Need to have a bigger seats"

Voordelen: "On title"

Voordelen: "Excellent food excellent services"
Nadelen: "Not prompt and boarding wasn’t great .."

Voordelen: "Inflight entertainment"
Nadelen: "Boarding process did not respect travel privileges. Business and Star Alliance Gold members were shuttled en Mase with all other travelers. Process should be respected regardless of the destination."

Voordelen: "Plenty of options for entertainment. Enough room to be comfortable in economy."
Nadelen: "My suitcase was lost. The crew were less than helpful on flight. Food choices were limited. Boarding process was chaotic and unorganized. Flight left an hour late."

Voordelen: "The flight attendants were amazing. The entertainment. And the comfortability"

Voordelen: "Quality of Service"
Nadelen: "-"

Voordelen: "love georgia!!"

Voordelen: "food was good"
Nadelen: "wifi was announced but did not work"

Voordelen: "Clean plane; timely; good food"
Nadelen: "Not a lot of leg room. Out of all the international flights I’ve been on, it has the least leg room."

Voordelen: "Everything."

Voordelen: "Best Movies and easy to go everywhere. Food voucher was available in case you have flight later than 6 hours."

Nadelen: "Headphones did not work"

Voordelen: "Old school service and amenities"

Voordelen: "Flight was on time and seating spacious."
Nadelen: "Preboarding seating was rather limited and the food basic."

Voordelen: "the crew were great clean cabin"
Nadelen: "no entertainment systems lowered the food standard comparing to previous time I flew with them long boarding times"

Nadelen: "Not much Very decent efficient operation Always room for improvement"

Voordelen: "The attentiveness of staff."
Nadelen: "The video screens did not work. Our seats were changed at the last minute without any indication to why."

Voordelen: "The crew was very helpful in getting the Wi-Fi to work on my phone. The food was delicious."
Nadelen: "Not enough leg room for me at 6'3"ans the guy in front of me reclined his seat for the whole 12 hour flight!"

Voordelen: "Nothing"
Nadelen: "They lost my baggage. And i have all my medicine in it."

Voordelen: "The service was good"
Nadelen: "Didn't like the airplane. Bit old. Too long till boarding."

Voordelen: "It was great to be fed, especially a full meal, on such a short flight."
Nadelen: "They ran out of homemade lemonade with fresh mint before I got any."

Voordelen: "Friendly crew. Good food."

Voordelen: "Nothing."
Nadelen: "Missed the flight bc they changed the gate for the flight without making any announcements. Told me I could pay a penalty fee in excess of $450 to be out on another flight even though same flights to Amsterdam where currently $213 online. When I told them about the price of the tickets online, the response of the customer service agent was "yeah, sometimes the penalties are high". He didn't do anything to try to help. The entire Turkish airlines team at IST is the biggest joke for a customer service team I have ever encountered in any line of business. I have never met a group of "professionals" that are so unprofessional, rude, void of empathy, and overall customer service knowledge than the turkish airlines team at IST. I will never conduct business with Turkish Airlines again and will ensure all my friends, family, and colleagues try their best to avoid them too."

Voordelen: "Everything was great."
Nadelen: "na"

Voordelen: "Missed my flight because the airport changed gates and didn't announce it. Was told I could pay a penalty o in excess of $450 to be placed on another flight, meanwhile same flights from Istanbul to Amsterdam were going for $213. I will avoid Turkish Airlines at all costs. Customer service is terrible. The most unprofessional, rude, ignorant, and disrespectful staff represent Turkish Airlines at IST. Furthermore, an email complaint has been ignored."

Voordelen: "Very friendly service. Ground staff and excellent cabin crew. Excellent onboard entertainment. Good quality wines and multiple selections."
Nadelen: "On Board food offerings, seats are a little tight"

Voordelen: "Seat reclined more than some. The food was really good!"
Nadelen: "No lemonade. There were a lot of steps of security at the gate."

Voordelen: "Decent entertainment system, reasonably priced in-flight wifi, decent food and friendly accommodating staff."
Nadelen: "Boarding process can be a bit chaotic, but they do well to organize it by groups or seats/rows, so still miles better than any US carrier."

Voordelen: "The food was amazing."
Nadelen: "The inflight entertainment didn't work on one of my flights."

Voordelen: "Friendly attendants, newer plane with comforts seats even in economy. Great food and amenities."
Nadelen: "Smelly passengers with body odor. Screaming, crying children that poo every couple of hours. A/C WAS INCONSISTANT drspite several complaints to cabin attendants."

Voordelen: "The crew were very polite, professional, and accomodating. The food was tasty even for airplane food. I was pleasantly surprised! There were tons of entertainement options to help pass the time."

Voordelen: "Spacious, nice, friendly, I didn't eat the food because I have dietary restrictions but it looked good."

Voordelen: "Food."
Nadelen: "Lousy boarding, we were standing on the bus for a long time, in front of the not ready airplane. Entertainment was bad, the sound plugs didn't work properly, the movies kept breaking off. Not a standard we were expecting at all :("

Voordelen: "enjoyed the entertainment in flight movies, food service was good and the seats were fairly comfortable"
Nadelen: "Took a while to board the plane a lot of standing around it seemed for no reason"

Nadelen: "Baggage handlers poor. One of my bags was dented and the other had a buckle broken."

Nadelen: "I didn't go and was refused my refund"

Nadelen: "There was a dilay"

Nadelen: "Better boarding and entertainment"

Voordelen: "Helpful crew Good food"
Nadelen: "Our luggage came back damaged and open !"

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Nadelen: "One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight."

Voordelen: "The crew were very professional. There was a very difficult passenger who was very rude to the stewards and I thought they coped really well. I was sorry to see them treated in this way."

Nadelen: "Well,my whole trip was an adventure! I booked it online but in reality, it wasn't what was advertised. There was a problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so"

Voordelen: "Absolutely amazing service"
Nadelen: "No any healthy snacks like nuts or just dried veggies or biscuits with less sugar."

Voordelen: "New-ish aircraft"
Nadelen: "Prompt departure; better food/snacks."

Voordelen: "Everything except delay"
Nadelen: "Nil"

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Voordelen: "Boarding was quick and good"

Voordelen: "Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over."
Nadelen: "When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards."

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Voordelen: "Plane was awesome and comfortable"
Nadelen: "Delayed without updates for hours"

Voordelen: "everything from the boarding and check-in process to in flight comfort."

Nadelen: "The flight was delayed as we were waiting for documents required for our entry to the UK - surely these should have been ready in advance? Perhaps a taste of things to come if (when) we sadly leave the EU. Same poor sandwiches."

Nadelen: "The in-flight snack - choice of two disappointing sandwiches."

Nadelen: "Seats are quite uncomfortable and not so quite flat. For an overnight flight it was quite painful."

Nadelen: "Boarding by rows would avoid people rushing to line up ahead of time."

Voordelen: "The crew was ok. The seating was comfortable as we had good leg room as we booked on a premium economy class."
Nadelen: "We requested for a chicken meal at dinner time but instead my husband and I was served the beef meal. I was very disappointed as firstly the way the beef was cooked tasted horrid. Secondly a mix up at the catering dept like labelling beef meal as chicken should never happen!"

Nadelen: "The plane was delayed"

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Voordelen: "Nothing to say anything flight is cancelled two time. Fed up of Lufthansa service."
Nadelen: "Change flight rules and regulations. Shouldn't cancel any flight even one passenger booked air ticket. Lufthansa is very worst service."

Voordelen: "Lufthansa will always be my choice airline. Their staff are nicely dressed, accommodating and well mannered."
Nadelen: "On this trip back to Dublin, our flight from Munich to Dublin was delayed for over two hours. It would be nice for Lufthansa to at least offer the passengers something to eat or drink while on board waiting for such a long time."

Voordelen: "Staff were very nice. Flight arrived on time."
Nadelen: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Voordelen: "Not a long flight, overhead lockers had space although I wasn't helped to find somewhere. Crew lovely otherwise."
Nadelen: "Boarding from a connecting flight wasn't enough time, esp as our duty free purchases were selected for additional screening. Food was identical to what we had been offered on previous flight, and the outbound one."

Voordelen: "The Lufthansa app provides updates on plane status and gate number, etc."
Nadelen: "N/a"

Voordelen: "On board crew was friendly and helpful"
Nadelen: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc. Also I requested help with transfer to my last flight which was horrendous because I’m one adult with 4 kids ages 1 to 11 and my eldest has sever learning disability. I nearly missed my flight because our flight landed late and I was struggling to keep my kids safe and together while running for the next flight. Somone should have been there to help with transfer."

Voordelen: "The food was tasty but the service was excellent. Lovely staff."
Nadelen: "The seats are uncomfortable, particularly for business class. And there is no in flight entertainment. The journey can drag if you’re not prepared with your own. Boarding was slightly chaotic but expected in Istanbul airport."

Voordelen: "All good - Lufthansa even handled an unexpected air traffic delay well, meaning my connection still worked. Great price too - booked at short notice and Lufthansa business was half the price of BA. Far better device too."
Nadelen: "No negatives."

Nadelen: "We had 30 minutes delay"

Voordelen: "All the full service airlines are pretty good in the air. But what sets apart Lufthansa is it's ground staff. On the previous occasion I had left behind my waist bag on the seat containing passports, cash and cards. Their lost and found desk retrieved it quickly, absolutely intact. On the last occasion, my mother in law, who is over 85 was taken care of very well at not only Delhi but especially at the Frankfurt airport. I must truly acknowledge young lady Jessica's efforts, in ensuring that everything was handled very caringly by her personally, for an old lady at the Frankfurt airport."

Nadelen: "Manchester Airport couldn’t organise a bus to take us off the plane. Stuck on a landed plane for ever."

Voordelen: "We were warmly welcomed on board by the flight captain. I had not expected this. My wife has some physical challenges and received special treatment, in fact we were accorded priority in boarding as she had to temporarily use a wheel chair. Me and my daughter all enjoyed the privilege by association."
Nadelen: "My wife is diebetes, we had requested for a special diet but although this was documented on the air ticket, there was oversight and she had to make do with normal menu. Fortunately there was no adverse consequences."

Nadelen: "To whom it may concern I had booked flight from Casablanca to Chicago via Frankfurt , on May 6th , by Lufthansa, two hours before the flight , at the counter in CMN , they notified me , that the flight , is over booked , and I can’t catch this flight , and they offered me different difficult options, , till the flight boarded , they offered me one of the most inconvenient flights , and reward me some amount , in this case : I missed my flight which accordingly , lose my appointment , and lose my business. I frustrated with this decision at late hours . I asked full consideration of all the difficulty situation and the turbles they put me ."

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Nothing"
Nadelen: "Everything"

Voordelen: "Great service, and plenty of refreshments."

Voordelen: "Everything was on time, the service was very nice as well. No problems at all."

Voordelen: "Quick boarding and arrived early."

Voordelen: "I'm more used to travelling on Ryanair routs so it was a most welcome suprise to experience lufthansa. I went out and back with ye and even though there was a small delay going out I made concections easily. Well done to all your team . Thanks. I will definitely use lufthansa whenever can."

Nadelen: "Very very long walk plus train to baggage reclaim at Munich"

Voordelen: "The seats and space was ok. Exit from the plane was directly opposite the passport machines and the exit."
Nadelen: "The flight was very late leaving meaning I arrived in London over an hour late! With knock on problems!"

Voordelen: "The flight had plenty of leg room and a snack with drink was served free which was a nice touch."
Nadelen: "Very cramped seating on first part of journey from Budapest to Munich"

Voordelen: "Friendliness of staff Efficiency"
Nadelen: "Overall a very good service and no complaints but if In House entertainment was provided it would enhance the experience."

Voordelen: "Every thing"
Nadelen: "Nothing"

Voordelen: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Nadelen: "Nothing"

Voordelen: "very nice crew"
Nadelen: "my baggage was lost"

Voordelen: "The crew was amazing, flight on schedule and good entertainment."
Nadelen: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Voordelen: "Crew was great and helpful despite oversight in my special meal."
Nadelen: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Voordelen: "Crew was nice and pleasant"
Nadelen: "Flight very late"

Voordelen: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Nadelen: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Voordelen: "Just as I expected. And I made my last connection easily."

Voordelen: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Nadelen: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Voordelen: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Nadelen: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Voordelen: "Arrived Early!"
Nadelen: "Left Late :-)"

Voordelen: "Overall everything was ok."
Nadelen: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Voordelen: "Fabulous trip with friendly, helpful staff"
Nadelen: "Nothing"

Voordelen: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Nadelen: "Flight departing late."

Voordelen: "Good information and helpfil boarding."
Nadelen: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Voordelen: "Booked extra room seat which gave me good room for seating"

Voordelen: "Nothing"

Voordelen: "The aircraft was clean"
Nadelen: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Voordelen: ".Very much on time with pleasant service."
Nadelen: "Can nit find much fault fir a short run!"

Voordelen: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Voordelen: "On time"

Voordelen: "Helpful and smiling cabin crew."

Voordelen: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Nadelen: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Voordelen: "In flight food was enjoyable"

Voordelen: "The food and the punctuality"
Nadelen: "The technology in interteiment is not touch screen"

Voordelen: "Everything. A truly faultless experience!"
Nadelen: "Nothing"

Nadelen: "I don’t like the limited choice of drinks on these short KLM flights."

Voordelen: "The supplied pack of toothpaste/toothbrush"

Voordelen: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Voordelen: "Cabin crew very pleasant"
Nadelen: "Lost our bags, little sympathy from staff"

Voordelen: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Nadelen: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Voordelen: "Easy Boarding"

Voordelen: "good service"

Voordelen: "Usual professional and friendly service from my airline of choice for most destinations."
Nadelen: "Nothing"

Voordelen: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Nadelen: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Voordelen: "Nothing"
Nadelen: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Nadelen: "Long stop over at Schiphol. Too Long!!!!"

Nadelen: "magazines very dog eared and some badly torn"

Nadelen: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Voordelen: "Nothing"
Nadelen: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Voordelen: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Nadelen: "The entertainment was quite dated and didn't have new movies etc"

Voordelen: "Jet airways flight till mumbai"
Nadelen: "Poor legspace in Klm flight till Amsterdam"

Nadelen: "The bags where damaged from the staff"

Nadelen: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Voordelen: "The cabin crew, the flight and communication and the cleanliness of the plane."
Nadelen: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Voordelen: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Nadelen: "The seats in economy were a little too small for a 12 hour flight"

Voordelen: "Crew service"
Nadelen: "Flight delayed."

Voordelen: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Nadelen: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Voordelen: "Price"
Nadelen: "Klm flight has very congested seating Getting information about eticket was pain"

Voordelen: "Free wee cake."
Nadelen: "Nothing in particular."

Voordelen: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Nadelen: "Helpful flight attendant, kind check in attendant"

Nadelen: "Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline."

Nadelen: "connection information very poor"

Voordelen: "Check in was so easy."

Voordelen: "The was knowledgeable, but customer acumen sucks."
Nadelen: "The crew does not acknowledge the passengers. Even when one the crew member was pushing a shopping cart down the aile with the Merchandise for people to purchase, she was just in such a hurry to avoid passengers."

Voordelen: "Heel vriendelijk personeel."
Nadelen: "Twee uren vertraging voor een heel korte vlucht naar Brussel door technisch deffect."

Voordelen: "The attendants were constantly providing services to the passengers."

Voordelen: "Easy, efficient"
Nadelen: "Entertainment, food, comfort"

Voordelen: "Efficient friendly service."
Nadelen: "We were economy so no food was provided, as expected so cannot rate. No entertainment was offered either."

Voordelen: "The airplane was modern and well kept. The crew were attentive and kind."
Nadelen: "Nothing - our flight out was great!"

Voordelen: "Good selection of movies and music. Food was mediocre."
Nadelen: "Our seat location was near the toilets in the middle of the plane. Seemed like an unusual high number of passengers constantly using the toilets throughout the flight which created long ques in the isle and very unpleasant smells. Would never select these seats again."

Nadelen: "Flight delayed and we sat on tarmac for 2 hours"

Voordelen: "Flight attendants"
Nadelen: "Hottest I have ever been in a plane (we were in 40G and H) and I “run cold”. We were sweating and drinking water like crazy (they gave us one bottle and did not routinely walk the aisles handing out more). Luckily we brought our own water. Early June and headed to Scandinavia, not someplace hot. Seats were hard and I put my unused blankets under me."

Voordelen: "- Seats are fairly comfy (as much as one can hope for an economy seat) - Excellent meals. I'm impressed that I'm getting things like ganache and cold-pressed juice in airline snacks!"
Nadelen: "- Wish the entertainment/movie selection was better, or that the foreign films had subtitles,"

Voordelen: "Door sneeuwval vertraging bij de start waardoor vervolgvlucht niet gehaald. Bij landing bleek omvorming al geregeld te zijn"

Voordelen: "Boarding was smooth, luggage came out quickly."
Nadelen: "No entertainment, only coffee and tea served."

Nadelen: "Check-in was a disaster. Took almost one hour for a trainee to check us in. Printed 8 bag tickets (for 2 bags) and after we complained was told there was no line at immigration, so should be okay. Guess having a 3 year old wasn’t enough for us to get any compassion or expedited service. At gate. No early boarding for children."

Voordelen: "Quick flight and pleasant service. Seats were also comfortable"
Nadelen: "Walking out to the plane the markings weren’t great."

Voordelen: "i ended up missing the flight, due to car accident which involved injuries."

Nadelen: "flight was canceled and I have not heard back from SAS"

Voordelen: "I liked that boarding and take off went smoothly. The cabin crew was extremely nice and always was there when you need something!"
Nadelen: "There was no snack served."

Voordelen: "No entertainment. Food not part of basic deal. But was both no problem for me because it was a short flight. On both points I rather would say: N/A"
Nadelen: "Chairs were narrow and not so comfy."

Nadelen: "ended up having to put both of our large carry-on items under the seat in front of us while the flight attendants stuffed people's coats and jackets into the overhead"

Voordelen: "The gate agent at check-in was very helpful and knowledgeable. The entire ground crew did a good job. The crew was friendly and attentive. The plane was clean. The entertainment options were more than adequate. Bathrooms were well kept."
Nadelen: "I know you can't expect coach to be luxurious. But the space between seats in the airline industry in general have gotten ridiculously small. Words were exchanged between my wife and the lady (nothing extreme, but still) in the seat in front of her. When the lady leaned her seat back, my wife could barely watch her movie. All in all, I would definitely fly SAS again."

Nadelen: "gate change at the last minute across whole airport, and I am in a wheelchair so it was very challenging. people at airport not accommodating, kind or friendly"

Voordelen: "I liked that we landed."
Nadelen: "Why can't SAS ever be on time? The last 4-5 flights I've been on have connected me either too late or just barely in time for connecting flights. Please be more like Swiss."

Voordelen: "The seat are different from any other airplane I've traveled with the way the recline make a tremendous difference in the comfort."

Nadelen: "flight was delay for 30 mins. then another 30 mins because there are 15 passenger that miss their flight due to delay or there is not enough flight to transport them to Longyearbyen the next day. We are force to wait a total of more then a hour to board them and stuck on plane. And ofcuase when we landed. My SAS go luggage is last to come out because the late arrival passengers luggage all come out ahead. It is a most terrible experience I ever had with a SAS flight. Might as well consider flying norwegian airline!"

Nadelen: "The agent at the gate misled me into thinking there would be no fee associated with a checked bag. When it turned out there was, I was told it was too late."

Voordelen: "Just everything. On time, good service, relaxing flight. What else...?"

Voordelen: "Crew was fine"
Nadelen: "Never been on an international flight where I had to pay for my own wine. Plus the entertainment was broken and the food was terrible."

Voordelen: "Ok friendly"

Voordelen: "I liked the flight staff were friendly and helpful."
Nadelen: "The flight was delayed an hour and I almost missed my flight to Lubbock from Chicago. I'm also waiting on my luggage that got left behind due to the time of me catching my next flight. My connection flight was with United Airlines."

Nadelen: "Water and beer paying"

Voordelen: "Everything was on time!"

Nadelen: "This is our third delay with this airline on this trip and all they will do is send you to their service center which in Copenhagen is located so far from the gates it's a joke. Once again they are doing their best to discourage any interaction with their customers."

Nadelen: "Food"

Nadelen: "I understood I could check one bag. Nope. Checking one bag cost me $67. So much for saving money."

Nadelen: "Discovered that I would have to pay 70 euro for my bag check-in. Not fun at all."

Voordelen: "Flights ran on time."
Nadelen: "Suitcase arrived badly damaged. Crew was rude and inattentive. It was hard to get water during the flight."

Voordelen: "The extra leg room I paid for."
Nadelen: "The cost to change my flight"

Voordelen: "short - efficient"
Nadelen: "no problems"

Voordelen: "Shorter than usual flight, captain made the flight in 1 hour 15 minutes!"
Nadelen: "Flight delay of over two hours No snacks and drinks limited because of limited supply on board replacement plane"

Voordelen: "The crew was very professional, upbeat, and helpful. The newer seats allow for more legroom, and the selection of a wide variety of on-demand movies."
Nadelen: "The inability to easily view and choose a special meal is a recurrent issue with SAS - even when contacting the airline directly to rectify this issue, the ball was dropped on the return flight, and the crew scrambled to find a replacement meal. On-line boarding continues to be an issue for Green Card holders returning to the US - why not explain that one cannot pre-print boarding passes and instead must go to boarding pass issues-line as soon as one enters the airport."

Nadelen: "Seats are bit dence. It would have been nice to get a complimentary soft drink, even it's a short flight"

Voordelen: "New and nice plane. Good amenities for coach. Good service for the most part. Food was tasty."
Nadelen: "Breakfast was kind of rushed. Would have liked to have been offered water, tea, and coffee more."

Voordelen: "The Boarding was fast and the Entertainment ok"
Nadelen: "Minimal Service Southwest style. Not the best international trip."

Voordelen: "The flight was on time; boarding was straightforward."

Nadelen: "I thought we had paid for two checked bags in advance but was told we did not and so had to pay for them at the airport. I was very focused on making sure I had two checked bags paid for online when purchasing the tickets. I don't know if it's some glitch in your website or that it was just confusingly worded/phrased, but I did think I had bought the higher level package that allowed for two checked bags."

Nadelen: "That it was cancelled"